El cliente no dejó un comentario.Auther J. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Duncanville
Duncanville, TX 75137
(2 Mi S Of I-20)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.FRANK S. | First Impressions
El cliente no dejó un comentario.Martha B. | First Impressions
Thank you kindly.gloria c. | Overall Experience
The g gate code I was given did not work and my car was parked inside I was lucky someone came and open it for meEric C.
The ladies were amazing. Great customer service experience from start to finish.Melonie D.
El cliente no dejó un comentario.Kyle N. | Overall Experience
El cliente no dejó un comentario.Mehmet Y.
Wonderful service and so appreciated!Carolyn M.
El cliente no dejó un comentario.Bradley F.
I had a pleasure to meet with Dawn she went above & beyond to make sure we got the best deal the warm welcoming make you feel like look no furtherRachel C. | First Impressions
El cliente no dejó un comentario.DENNIS P. | First Impressions
Dawn Briley is the U-Haul manager that assisted us with the U-Haul rental. Her customer service was exceptional. She was very courteous and extremely helpful. That helped to make the move even easier. I really appreciate her. Thank you Dawn!ANDREA T.
Upon move out of the storage unit I had to call the police for peace officers to come so I could get my belongings out and close my storage unit out . Very frustrating and stressful.April B. | Overall Experience
El cliente no dejó un comentario.John V.
El cliente no dejó un comentario.Donald M.
Tammy and Dawn are amaaaaazing!! I will definitely be coming back just to see themMarshahn R.
El cliente no dejó un comentario.Cletadel B. | Overall Experience
I have been using the unit for 17?yrs. I am now in my 80's and decided to "clean up". My experience has been nothing but good. On moving out Dawn one of the managers has been most helpful and pleasant.- too bad she was not there during the earlier yrs of my occupancyF E G. | Overall Experience
El cliente no dejó un comentario.Charles B.
I had a hard time trying to upload my pictures when I returned the truck.SHIRLEY S.
The representative was very helpful, kind and courteous. She made everything easy. She explained everything regarding the rental and fees involved with great clarity..Carol K.
El cliente no dejó un comentario.Bobby B.
El cliente no dejó un comentario.Austin F. | Overall Experience
There's nothing I can say...The customer service was excellent I can truly say this was one of the best customer experiences I have ever had. Dawn was wonderful. She's courteous, professional, and she went above and beyond helping me get through an extremely tough time.Phyllis C.
I love the staff dawn and her are very friendly. I would recommend this facility to anyone and I will be using this facility again in the future when needed.Cornelius W. | Overall Experience
Things were great and excellent customer service was given thanks.Deloris H.
El cliente no dejó un comentario.Sammie S.
El cliente no dejó un comentario.Bobby B.
Had mice in my storage unit. There was no damage.Billy M. | Overall Experience
Very friendly staff, well kept facility.Carmonique B. | Overall Experience
Excellent. But the previous I tried to rent a Uhaul was frightening and threatening. I believe your operation is a front for cock fighting roosters. I took a picture of them and the owner demanded that I turn over my phone to him. I said I just want to rent a Uhaul. He said your have to leave. I'm filing a police report.HENRI M.
El cliente no dejó un comentario.JESSICA E.
They help me when i need itYvonne H. | First Impressions
Ms. Tammy and Ms. Dawn are excellent representatives and very professional.JAMES B. | Overall Experience
very efficient staffPAUL J.
After hours drop-off was not fun - in the dark, late at night. I understand why so many things have to be done, but it took close to half an hour using the website. The picture taking function - couldn't tell what it was doing and it seemed like it didn't want to work. Could put some words there to indicate what to expect. Next time, we'll try not to have to return after hours!Michael L.
El cliente no dejó un comentario.STEPHEN F. | First Impressions
El cliente no dejó un comentario.Phillip F. | Overall Experience
El cliente no dejó un comentario.Mark A.
Dawn and Tammy are AMAZING! I've used them several times because they're more like family. I can't imagine using anyone else. I highly recommend them because they're going to always treat you with courtesy.Rhonda H. | Overall Experience
El cliente no dejó un comentario.NIKI M.
The staff was very nice and always willing to help. The facility was very clean and secure. I used my storage for a few years and never had any issues.Sheniqua B. | Overall Experience
Dawn and Tammy are awesome!!! I've used this location several times because of them. They have a great sense of humor and they always take great care of their customers. I've already recommended them to my friend that'll be using them this coming week. I can't imagine using anyone else. :-)Rhonda H.
El cliente no dejó un comentario.GAE W.
El cliente no dejó un comentario.Kaye H. | First Impressions
El cliente no dejó un comentario.Helping H. | Overall Experience
Excellent service there is nothing that's needs to be improved. Very friendly service!Kina W.
Tammy was very helpful, professional and kind. She explained everything down to the letter. Thank you Tammy.Yolanda A.
The service is A+. The staff was very friendly. The truck was very clean and in good conditions.Miguel S.
El cliente no dejó un comentario.Tee E. | Overall Experience
We have stored here for awhile now. The ladies that run this location are fabulous to work with; very friendly and helpful.John V. | First Impressions
El cliente no dejó un comentario.Loquita M. | Overall Experience
If I need storage facilities again I would go to Duncanville storage.Emma G. | Overall Experience
El cliente no dejó un comentario.Delasi A. | Online Move In
El cliente no dejó un comentario.Bobby B.
El cliente no dejó un comentario.Corrie S.
El cliente no dejó un comentario.Bobby B.
El cliente no dejó un comentario.Laura K. | First Impressions
El cliente no dejó un comentario.Lameise M.
El cliente no dejó un comentario.Gary W. | Overall Experience
El cliente no dejó un comentario.Sigurd E.
I have used this U Haul Storage facility since 1994 and although I have dealt with several different management teams during my tenure there, Dawn & Tammy have by far been the best. They have always been very professional and accommodating and the facility has looked clean and very well kept since they have been in charge. After so many years it was kind of sad to close out my rental units but it was time and my experience there was awesome, especially since meeting Dawn & Tammy. These guys have truly been a pleasure to deal with. Thank you! Sincerely, Pam JerniganPAMELA J. | Overall Experience
El cliente no dejó un comentario.Steven B. | Overall Experience
Very nice folks in there. Tammy and Dawn were very helpful.Steven B. | First Impressions
My family and I have dealt with this facility for many years, not just for storage but for moving vehicles as well. We have always received great customer service, especially since Dawn & Tammy took over there as managers. Very accommodating and easy to acquire what we needed to take care of our needs. They worked with us when renting a vehicle for moving our daughter out of state for school to get the best price available. Dawn & Tammy took the time to not only ensure we were getting what we needed at the best price but also explained everything in detail so there were no questions about anything. Awesome experience and I would recommend this U Haul facility to anyone. Thank you. Sincerely, Pam JerniganPamela J.
El cliente no dejó un comentario.Shannon H. | First Impressions
El cliente no dejó un comentario.Lauren C. | First Impressions
Dawn has been nothing but professional, she has always been willing to help, contacted me when a covered unit became available, and overall does an excellent job. Only reason we are leaving is that we purchased a larger unit and it will no longer fit at this location. Dawn went as far to recommend I contact one of her co-workers at another facility to see if they had a unit large enough.John V. | Overall Experience
El cliente no dejó un comentario.Lambertus C.
No improvements. My experience was great.Brandon J.
El cliente no dejó un comentario.Traneshia C. | Overall Experience
Excellent customer service, felt welcomed from the first moment I walked through the door.Jennifer G. | First Impressions
The service was excellent. I will definitely be back!Shayla P.
El cliente no dejó un comentario.Quintilla M. | Overall Experience
My overall experience was excellent. The customer service was very good and the facilities were very cjean.Glenda W.
Was mislead about combining the storage units.DeAndre F. | Overall Experience
The three young ladies that help me were totally amazing. They went about and beyond to make sure I got a great deal. They were friendly and professional. We ended up laughing and talking like old friends. That was so refreshing because most places simply don't focus on customer service. GraciasRose G.
El cliente no dejó un comentario.Heather M. | Overall Experience
They're always nice and the truck are always clean. Great service!Shanika G.
Very professional and always helpful. Definitely will continue coming back for any and all moving or storage needs.Andramona H.
Summary of return expectation. Other than that, employees are courteous & considerateâ€¦Marino R.
Moving truck was acceptable, but needed maintenance. Power steering needed tuneup.Mark A.
Very professional and friendlyLESIA LANKFORD H.
Dawn was extremely knowledgeable and helpful with my move. I'll definitely use this location again should I need anymore help with moving.Luis D.
Wonderful service ! Felt like family!SHERRITA C.
Extraordinario servicio al clienteVeronica G. | Overall Experience
El cliente no dejó un comentario.Angela G. | Overall Experience
The ladies running the office are incredible. They are both professional and kind. Thank you Dawn for your help.DOROTHY C. | Overall Experience
El cliente no dejó un comentario.Shawanna T.
DAWN, YOU ARE THE BEST.Eleanor C.
El cliente no dejó un comentario.Cody W. | Overall Experience
El cliente no dejó un comentario.Rachel S.
I enjoy the service every time I visit, it’s a warm, peaceful and professional environment.RACHEL S. | First Impressions
She was wonderful! five stars!Pamela A.
No comments.Shandra W. | Overall Experience
El cliente no dejó un comentario.Gwendol M.
Very helpfulJose V.
El cliente no dejó un comentario.Tammy H. | First Impressions
El cliente no dejó un comentario.Kisha B.
El cliente no dejó un comentario.Ruby V.
The agent was very accommodating over the phone and in person, I use this location on a regular/VERONICA G.
El cliente no dejó un comentario.Stephanie F.
El cliente no dejó un comentario.Bobby B.
Ms. Dawn was very friendly and expedient for the time frame I was working with; Thank you.Mary J.
El cliente no dejó un comentario.Miranda M. | Overall Experience
I was in and out with no issues.Rhonda H.
Ms. Don was great with helping me and my needs!!! Give her a raise!!!Jimmy J. | First Impressions
El cliente no dejó un comentario.Angela G. | First Impressions
El cliente no dejó un comentario.Kristen G. | Overall Experience
El cliente no dejó un comentario.Preston C.
El cliente no dejó un comentario.Kelsey W. | Overall Experience
In person attention was exponentially better than trying using the mobile / app option. The Lady who took care of me is just amazing.Luis R.
El cliente no dejó un comentario.Ellen s. | First Impressions
There was a misunderstanding with the drop off time and additional charges, but the manager there was quick to clear it up. The customer service was very good and strongly recommend others to do business with this location.Robert H.
El cliente no dejó un comentario.Nicole W.
El cliente no dejó un comentario.Sung J.
This facility was always clean and well-kept except for the occasional issue with the elevators. I understand the need for increasing the rent but it got to the point that it was more than I wanted to pay a month so it was easier to disperse / give away/ dispose all of my stored items.PATRICK JOSEPH H. | Overall Experience
The owners were very nice, helpful and informative.Krystal B. | First Impressions
I absolutely adore the Manager, Dawn. She's the reason I used this particular Uhaul again. She's so nice and professional and will always give you the best deal. I also had the pleasure of working with Kelly who was just as nice. I will always do business at this location and have referred a couple of friends who will be using Uhaul in August. Thank you Dawn and Kelly for making everything so easy.Rhonda H. | First Impressions
Both ladies are absolutely wonderful!Jason W. | First Impressions
El cliente no dejó un comentario.Jeanette M.
Dawn Renee was the absolute best!!!!Gwendol M.
Dawn was amazing from the beginning to the day I moved out of my unit. I would recommend this Uhaul facility to family and friends.Pattina F. | Overall Experience
El cliente no dejó un comentario.Israel F. | Overall Experience
Very friendly and helpful staff, and patient with all of my questions. Will definitely be using them again for future rentals.Bradley F.
I absolutely love Dawn and Tammy. They were the kindest people I've ever met. Very Professional and understanding with their customers. 5 star rating. If you ever need Uhaul for anything pick Dawn And Tammy.Ariyal G. | Overall Experience
El cliente no dejó un comentario.Lauryn C.
El cliente no dejó un comentario.Ralph W.
A 1Victoria R. | Overall Experience
El cliente no dejó un comentario.RaeLynn T. | Overall Experience
Ms. Dawn is exceptional! When I walked into the store location she was on the phone leaving a voicemail message which displayed excellent customer service. I knew then I had went to the right location for a rental. She was very helpful, informative, and professional!Deborah R.
Reservations was simple and quick...so was pick and drop off. Friendly and professional staff. No issuesTatiana G.
El cliente no dejó un comentario.Miranda M. | First Impressions
Kelly, Dawn and Tammy are the reason for my excellent rating. They all went above and beyond to help me with my storage and trailer rental. I'm so thankful and appreciative of their help! They need a raise and bonus!!Hillary V. | Overall Experience
El cliente no dejó un comentario.Mary W.
Easy online application and check-in. No problems when I showed up to pick up the vehicle. However, the gas mileage is atrocious. I drove 12 miles and it used 3 gallons of gas which is almost impossible unless it was not full when I got it. It cost me $8+ in gas to drive 12 miles. So, it is a gas guzzler or it was not full.Robert R.
El cliente no dejó un comentario.Mercedes M.
El cliente no dejó un comentario.Ashton F.
The customer service rep that helped me was outstanding! There was a rude customer in front of me in line and he handled her wonderfully. Also, my transaction was quick and easy.Jennifer W.
Thank Uvincente m. | First Impressions
El cliente no dejó un comentario.Sherrie L. | Overall Experience
Please do not take up the space I paid for with a dolly and furniture blankets that I did not request or need. I had to remove the dolly in order to utilize the space, and then was charged for it.Ryan C.
El cliente no dejó un comentario.COREY G. | Overall Experience
El cliente no dejó un comentario.Esther P.
El cliente no dejó un comentario.Mary W.
Emilio was very professional and explained all of the details about the equipment and the overall rental. He should be recognized and rewarded for his dedication and professionalism. (JOB WELL DONE)GREGORY F.
I would rent againRICKEY J. | First Impressions
The staff was awesome no matter what day or time we called them and they were extremely helpful during the pandemic. If we should need storage again u-haul on Cedar Ridge is where we will go. Thanks guys for all your help.NATASHA J. | Overall Experience
Ms. Dawn was great and I would use this Uhaul again!Toni J.
Dawn and Tammy provided excellent customer service throughout my leasing experience. Would definitely recommend them for truck leasing and storage, they both ROCK!!! Thanks so much for a positive customer experience!!Saundra L.
El cliente no dejó un comentario.Bobby B.
Great service and staff was friendly and helpfulChristopher G. | Overall Experience
I like that the staff was very personable and helpful.GWEN K. | Overall Experience
El cliente no dejó un comentario.Tamara J. | First Impressions
Both the ladies that work there were very friendly and awesome to work withBrandi J. | Overall Experience
Kelly and Dawn were extremely helpful; probably the best U-haul experience I've ever had!Natasha D.
El cliente no dejó un comentario.Mark J.
The ladies at the counter were really nice and helpful, it was my move for my first apartment and they made it a great experience, also the lady who helped us had the same name as my mom.Tammy J.
Excellent Service, friendly staffSandra J. | Overall Experience
Keep DAWN and TAMMY at the location I enjoy working with them very much. I also have a parking spot there. You couldn't find a better group of people to work with.Kenneth T.
Great experience and customer service. Everyone was so friendly.....Angela R.
This location is always so pleasant! I've used them a couple of times and they really kinda just make you feel like family. I'm not the most knowledgeable about rentals but they always take the time to make sure I have what I need! Thank you!!Avie M.
El cliente no dejó un comentario.Willie B.
Very friendly, helpful and professional. Appreciated renting from this location and would return.Gwendy H.
El cliente no dejó un comentario.Shunta B.
Tammy and Dawn are the very BEST!! Not only did they go ABOVE & BEYOND but they totally exceeded ALL my expectations. They took care of me and my situation as if it was their own. They treat you like family not like a customer.... wish every location had employees like them. Thank you girls your awesome!!Maluisa D. | Online Move In
El cliente no dejó un comentario.Mariqua C.
El cliente no dejó un comentario.Cody W.
Wonderful, friendly and helpful people. Great access and locationBarbara Turner S. | Overall Experience
very impressive. They operate a first rate locationCynthia W.
El cliente no dejó un comentario.Maria C.
Very nice lady, pleasure to work withAaron C.
Excellent customer service provided, the absolute best I ever had. CDCleosa H.
Professional and friendly service. Thanks.ANDRES G. | Overall Experience
El cliente no dejó un comentario.Jamaal P. | Overall Experience
Perhaps some flashlights to rent when accessing the unit.Charles H. | Overall Experience
El cliente no dejó un comentario.Mitzie J. | Overall Experience
It was an average facility. I came from another UHAUL that was newer and this facility seems a lot older. It was overall clean. I also was paying more for this unit than what I wanted to pay plus the additional increase in 2021 supported my decision to move out.Sonya B. | Overall Experience
Dawn Briley was exceptionally helpful with the storage rental, as well as truck rental and moving guidance. She is efficient and friendly with a serving attitude. I give her 10 stars! Thanks for the excellent service!Pamela M. | Overall Experience
Tammy and Dawn are personable and professional. Great experience!Emile P. | First Impressions
This was the second time we used your facility and both times the experience was good.Derick B. | Overall Experience
I love Tammy! First off it more than just doing business! It always feels like family there! Very respectful very understanding! Always in a mood to do good business! I am for sure coming back! Thank you for everything!Jose D. | Overall Experience
The management of this storage are top notch and super friendly and helpful.Shomari L. | First Impressions
Horrible!!!!!!!!!Lauren L. | Online Move In
El cliente no dejó un comentario.Essien C. | Overall Experience
Thank you so much for your excellent care of the facility and outstanding customer service! You are greatly appreciated!Nancy N. | Overall Experience
I am big on great friendly customer service. I found this at this facility upon my arrival. Great staff.Angela C. | Overall Experience
The staff was very knowledgeable and recommended hints for a better storage experience.Mary F. | Overall Experience
El cliente no dejó un comentario.CAROL J L. | Overall Experience
Everything excellentDimas R. | Overall Experience
El cliente no dejó un comentario.JOSE G. | First Impressions
El cliente no dejó un comentario.Amber R. | Overall Experience
El cliente no dejó un comentario.Clarence W. | Overall Experience
El cliente no dejó un comentario.cynthia f. | Overall Experience
El cliente no dejó un comentario.Patricia Ann F. | First Impressions
Ms. Tammy was extremely professional, polite and helpful. Being that my spouse had previously spoken with her about our needs she had everything set up and I was out of the door in minutes. I really appreciate her attentiveness!Carmonique B. | First Impressions
I cannot say enough about the 2 woman you have working here. They have been so kind and welcoming everytime i encounter them. They have even showed courage and was willing to defend me when i encountered a hostile ex boyfriend at your facility. You really made a wise choice by picking these ladies. That alone had me won over. Well the thing that sealed the deal is this place has the absolute cleanest restroom ive ever been in. Thank uouTanatida K. | First Impressions
Staff was friendly and super helpful. Excellent experience!Paul D. | First Impressions
I have to say Dawn was awesome went there looking for a spot to park my box truck she mediately walking around the facility showed me everything all the ins and outs and set me up with a parking spot while I was there service Beyond Compare thank you so much Dawn look forward to parking at your locationKENNETH T. | First Impressions
El cliente no dejó un comentario.Kevin D. | First Impressions
The staff were absolutely wonderful and extremely helpful. I'm glad to have chosen this place.Michelle A. | Online Move In
El cliente no dejó un comentario.Sabrina A. | First Impressions
I would like to commend the outstanding management and staff at this location a very special Thank to Tammy & Dawn I would highly recommend this location to anyone needing a Amazing Storage facility in the area. You can count on a wonderful &friendly staff,open communication, caring and professionalism every step of the way, and a safe and clean facility for your belongingSHONDA J. | First Impressions
The staff was nice and helpful it was one of the easiest experiences I’ve had in a while.Devarice P. | First Impressions
Dawn Briley and Tammy Reinhart are some of the most caring and compassionate people who listened to all the problems I had gone through from the time I got my Uhaul truck in Alabama to the troubles I had gone through once I made it here in Texas with storage and all kinds of mix-ups. You ladies are the Best! I'ts people like you who Rock and make Uhaul Businesses Shine!Angie R. | First Impressions
Great office manager, very helpful and pleasant to work with. Process was quick with no pain points.John V. | First Impressions
Helpful, personable and fair staffBarbara Turner S. | First Impressions
Excellent customer service for both storage and truck rentals. I highly recommend this business.Kelly M. | First Impressions
The ladies we very helpful. My thanks to their assistance.Mary F. | First Impressions
What a nice facility! I was very impressed as I had no idea they had storage units. Miss Lele was so AWESOME! Customer service is A+. She was so good that I thought she was Management. Thank you Lele!Kimberly C. | First Impressions
The young Lady Lele Smith made my move-in very easy. She was very informative and nice. I differently will continue to do business with Uhaul as well as tell others to do business with this location.KB B. | First Impressions
Great customer service. Very nice and helpful.Kevin P. | First Impressions
A very positive experience. The staff was very friendly, accommodating and knowledgeable. Thank you ladies so very much!Cheryl H. | First Impressions
They were very friendly and helpful.Olga and Rick M. | First Impressions
Very friendly staff that explained everything well.Brandon C. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!