The inside of the truck was not smelling good. It would have been better for the truck to be park waiting since I already checked in online, but I had to spend another 20 mins and he had to walk behind the storage to retrieve truck. He was outstanding with customer service.Muhammad M.
Customer Reviews for U-Haul Moving & Storage of Dublin
Dublin, OH 43016
(Avery Muirfield Dr and Shier Rings Road)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jeffrey R.
El cliente no dejó un comentario.BRIAN G.
They were very busy and the lady was super apologetic, we were not in a big hurry and was happy with the service we received. She's doing a great job!THOMAS R.
El cliente no dejó un comentario.JAMES G.
Staff and store were great. 10/10 service.LYNDSAY E.
El cliente no dejó un comentario.aleta P.
El cliente no dejó un comentario.PATRICK N.
Great staff! Friendly and helpful!Logan L.
El cliente no dejó un comentario.George S.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.CHRISTOPHER W.
Awesome crew working over the holiday! Give them all a raise! Extremely helpful and polite!William G.
It was after hours when the truck and equipment was dropped off. Everything was fine.LESTER J.
Very nice staff, helped hook up and explain the trailer and all too.Clayton P.
El cliente no dejó un comentario.OMAR A.
El cliente no dejó un comentario.NICHOLAS T.
El cliente no dejó un comentario.Krystal L.
Excellent customer service at the Old Avery rd location. We have chosen this store three times in the last month for our move. A 17', 20' truck, and cargo van. The app experience was lousy for the first appointment. Thankfully the staff was friendly and helpful without delay. They even anticipated our needs before we arrived. Thanks guys, great work!MAHDI D.
El cliente no dejó un comentario.KEVIN K.
El cliente no dejó un comentario.Morris W.
El cliente no dejó un comentario.SHEILA B.
Chuck and his team are always very polite, professional, and courteous in person or on the phone!DAVID D.
The team member that assisted me went above and beyond! She was so super helpful and I wouldn't have made it home with my new bed with out her! Thank you Thank you THANK YOU!!MICHELLE C.
Two things. I had to hitch up my trailer, or be willing to wait while others were waited on. I was there at my reservation time. 2nd thing, I have rented this motorcycle trailer on several trips. While the trailer is a great value overall, there needs to be adjustment in the design on this trailer to keep the larger bikes from bottoming out when loading. You can tell by all the scrapes and dents on the trailer that this happens often. I would be glad to discuss further.LARRY B.
Kaitlan was very helpful and professionalMike K.
Everyone was super friendly and helpful!Chris I.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.MARTIN L.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.PAUL M.
I can't think of anything that could be done better. Staff was very helpful and easy to work with. ¡Gracias!Peter V.
Great experience! It was so convenient to rent a Uhaul truck and return it on the spot after we moved our items into the storage unit. The staff couldn't have been more helpful or accommodating! Free month's rental on unit with truck rental and free lock - great deal!Nancy R. | First Impressions
El cliente no dejó un comentario.KESHAVA K.
Great jobCODY H.
They were fast and friendly at check in and check out.Patrick M.
No complaints at all. Staff were more friendly than a chik-fil-a employee.Derrick W.
El cliente no dejó un comentario.Abdul Q.
El cliente no dejó un comentario.JULIE A.
El cliente no dejó un comentario.THOMAS K.
El cliente no dejó un comentario.PIRABAKARAN M.
El cliente no dejó un comentario.JERRY M.
They were awesome even while trying to arrange storage while we were enroute to our destination. I arrived to sign for storage, I was quickly processed and allowed to wait on premises after closing to off load the truck. I left the truck there over night and dropped off the keys in drop box and they processed me out next day. I incurred no extra charges and yes, I Would recommend this location to anyone.DIANE L S.
This was months ago...why is this sent to me now?Alireza S.
Just keep on doing what you did for my move. Thank you all for your service to my family.PATRICK M.
Chuck was greatMarvin C.
We had a few small issues at the beginnning but the staff made it right and showed outstanding customer service. One of the better storage units in Columbus. I would certainly recommend these units and the staff is top notch!Ron C. | First Impressions
Awesome company and staff! Friendly and very helpful!!ðŸ'œDIANE S.
El cliente no dejó un comentario.BRAD G.
It's a rip off shop! I only drove 11 miles, brought it back with the same amount of gas that I left with and U-Haul snuck in a charge of $10 for 3 gallons of gas. U-Haul is a scam company!!! I will be sharing my story on social media....THOMAS G.
El cliente no dejó un comentario.john S.
El cliente no dejó un comentario.John A.
Overall very good experienceLARRY B.
El cliente no dejó un comentario.ALEXANDER F.
Nothing to say... the experiance of renting and return was like a breezeeee...KUTHALANATHAN K.
El cliente no dejó un comentario.WESLEY B.
El cliente no dejó un comentario.HENRY S.
Nope. They were very courteous.ERIC M.
Our trampoline fit in the truck! Great service as always.JEFFREY S.
El cliente no dejó un comentario.MAURICE W.
El cliente no dejó un comentario.KEITH J.
El cliente no dejó un comentario.PAUL M.
There were ashes in the ash tray that made the interior smell like cigarettes.Ruben C.
El cliente no dejó un comentario.TAMI H.
I have rented trucks, got a trailer hitch and have had storage units with UHaul. They have done a great job with all these items.Darryl B. | First Impressions
El cliente no dejó un comentario.ERIC H. | Overall Experience
Chuck was friendly and professional.DAISY L.
El cliente no dejó un comentario.Dale H. | Overall Experience
El cliente no dejó un comentario.DAVID M.
Chuck was very niceTODD B.
El cliente no dejó un comentario.DALE H.
The two young men working on Sunday were terrific. Very polite, friendly and helpful. One came and shoveled the snow out of the trailer then went back to get a broom and finished the job.DONNA N.
Fast and friendly staff, a pleasure to deal with.Dale H. | First Impressions
El cliente no dejó un comentario.Chad B.
The only thing I can think of is to add a sign that points to where people can park if drive their car or are driven there. It was confusing since there are lots of signs about parking the trucks!Renee A.
El cliente no dejó un comentario.Darryl S.
The individuals who greeted me were friendly, knowledgeable, and had a customer friendly attitude. First time I've been to this location, but it won't be my last. Great service!DONALD H.
Nothing I honestly think every Uhaul team needs to be trained by this team they were absolutely amazing I was having a really hard day abs thru honestly helped keep me sane! Even the facility cleaning lady was amazing all of your stores need this teamSYDNEY G.
Had a hard time getting trailer out where the snow had been plowed. Also snow several inches of snow had not been removed from trailer deck. I had to spend the time shoveling it for trailer to be useable.RICHARD G.
The staff at this Uhaul location are outstanding. They are extremely personable and helpful.MICHAEL R.
El cliente no dejó un comentario.Jeffrey K.
El cliente no dejó un comentario.ROBERT T.
The team at this location is always great to work with.MARK S.
El cliente no dejó un comentario.Meenal S.
Great customer service.very friendly employeesCAROLYN H.
El cliente no dejó un comentario.micheal o. | Overall Experience
El cliente no dejó un comentario.Julie G. | First Impressions
El cliente no dejó un comentario.KRISTEN W.
Chuck and his team are very helpful, they make sure your needs are met and are very nice to work with. I have rented trucks weekly for my business, its nice to walk in and know everyone. Chuck goes above and beyond to make sure your experience is great. I have worked with many Managers in my long carrier for a fortune 100 company, as a former Sr leader and now business owner I think Chuck stands with the top performers. Nancy Simply Staged Design LLCNANCY B. | Overall Experience
Justin helped us. He was awesome. So helpful and kind. He should receive special recognition The whole experience was excellentDYLAN P.
El cliente no dejó un comentario.WARREN I.
Great customer service. Very helpful and prompt.CLYDE W.
El cliente no dejó un comentario.EDWARD K.
Very helpful associates. Thank youMark F.
Be clearer on the pre-registration process.RICHARD C.
El cliente no dejó un comentario.BETHA F.
El cliente no dejó un comentario.Alfred L.
El cliente no dejó un comentario.JUSTIN B.
Great Peopleï¼daniyaer K.
No complaints it worked well for me.Frank T.
Staff was helpful, courteous and professionalJohn F.
El cliente no dejó un comentario.Sreenivasulu Y.
Chuck was great. Made the experience easy. After hours drop off app was very frustrating. Multiple crashes when uploading photos and I had to restart process 5-6 times.Arthur P.
Very helpfulWilliam W.
Customer Service was outstanding! They helped me out in an emergency by providing some hard-working substitute movers.JONAH A.
There was no clear signage on where to go, park, etc when arriving at the facility. The app told me it would be a no contact pickup and the truck was nowhere to be found so the first thing I had to do was go inside. When going through the app, it was clunky and didn't work so took FAR longer than it needed to given the work I put in up front. When I was finally ready to go... the gas tank was almost empty (had 40 miles left). It was a timely and frustrating experience through it all which made me almost an hour late to meet those helping me move. Would not recommend!Donald C.
It was a very clean facility and the truck was immaculate. Very accommodating.JAMES M.
El cliente no dejó un comentario.JONAH A.
Chuck, professional and friendly! And the other gentlemen can't remember his name but basically the best crew I have dealt with at any uHaul.Nazif Y. | Overall Experience
El cliente no dejó un comentario.Paul V. | First Impressions
This is a fantastic storage facility! Highly recommended.Paula R. | Overall Experience
El cliente no dejó un comentario.kyle a. | Overall Experience
¡Gracias!yonna H. | Overall Experience
n/aanthony v. | Overall Experience
El cliente no dejó un comentario.JM Smucker S. | Overall Experience
Well done, Thank you!Tom P. | Overall Experience
El cliente no dejó un comentario.SHAWNA S. | First Impressions
Dirty, crowded access lanes, blocked my storage unit too many times to count. And corporate bled me by routinely, annually raising rates on a facility that stayed stagnant. Predatory business practices in my opinion and highly unethical.DREW K. | Overall Experience
Great facility and very friendly and helpful staff. Love doing business with you!Steve L. | First Impressions
El cliente no dejó un comentario.John R. | Overall Experience
El cliente no dejó un comentario.DOUG B. | Overall Experience
El cliente no dejó un comentario.Christopher G. | Overall Experience
El cliente no dejó un comentario.Jennifer P. | First Impressions
El cliente no dejó un comentario.Michele B. | Overall Experience
Everything available and ready when promised.Mark S. | Online Move In
El cliente no dejó un comentario.timothy b. | Overall Experience
El cliente no dejó un comentario.Kelly k. | Overall Experience
El cliente no dejó un comentario.Meliton M. | First Impressions
El cliente no dejó un comentario.Christopher B. | First Impressions
You all are fabulous!!! You make my friend, Joe, the owner, proud!!!! God bless you all!!! God bless your families. God bless Uhaul. God bless Uhaul Dublin, Ohio. God bless Joe, the founder and owner. Thank you!!!! Affordable. Clean to perfection.. Secure. No rodents or pests. No human delusion, open to all. Well lit. Friendly, efficient, helpful, professional staff. THE BEST STORAGE IN Central Ohio!!! If I had known they were so good and affordable I would have come here a long time ago. As it is I left my stuff with a friend who lost some of my stuff. God bless Uhaul!!! I love you all.MARIA W. | Overall Experience
El cliente no dejó un comentario.Sarah P. | First Impressions
El cliente no dejó un comentario.beth m. | First Impressions
Justin and Jordon were great! Would only use this site again! Gracias.Richard Y. | Overall Experience
staff was wonderful.James C. | First Impressions
Jordon was awesome. Just a great guy and really helped!!!Richard Y. | First Impressions
El cliente no dejó un comentario.DOUG B. | First Impressions
Good staffFrank W. | Overall Experience
El cliente no dejó un comentario.nima s. | Overall Experience
Great locations...Michael M. | Overall Experience
Staff is great to work with. I have rented several U-Hauls over the past few years for our three college kids and this is our go-to location.Amy M. | First Impressions
Idk how to rate this place bc everything was really good but I wasn't notified when the rates went up, well I may have gotten an email , but a phone call would've been much more helpful. Also when I moved out I made sure to stop at the office and make sure I didn't need to do anything else and that we were square and I didn't owe anything else bc it was before the end of the month, but a few days later I received an email saying my account was delinquent and I owed $15 for a late fee. That was very upsetting. I'm hoping since I got this survey it means I've been taken out of system now.Michael S. | Overall Experience
The staff helped me through a tough time as I was recently divorced and moving out of our marital home into a smaller space.Joanna B. | Overall Experience
El cliente no dejó un comentario.Michelle D. | First Impressions
they had small trailers parked in front on my unit ongoing for a couple years, I'm handicapped and it became to much work to get around trailers.HAROLD B. | Overall Experience
El cliente no dejó un comentario.Darren M. | First Impressions
Great service. Thanks.Joseph M. | Overall Experience
The staff was exceptional and courteous and knowledgeable some of the best I’ve ever encountered in my 66 yearsEnest G. | Overall Experience
👍steven k. | First Impressions
Excellent staff & very good customer service. We will always come back to you. Gracias.Amarjit D. | Overall Experience
Super easy check in and the staff helping me was excellent!Stephanie A. | First Impressions
Great value and service! The two guys who helped me we're super great and made my experience seamless. 10x better experience than what I've had at my closest Uhaul in Cincinnati where I moved from.JACOB B. | Overall Experience
Some staff was kinda rude. Closed out my account weeks ago but kept getting late fee emailsMaria M. | Overall Experience
Rent increases unacceptable.MARK H. | Overall Experience
JORDAN was Great! GBgerard b. | Overall Experience
The guys got me through the reservation process and into my unit within 10 minutes. Even picked a unit right around the corner from the rental office. I'm a returning customer and will continue to be!anthony v. | First Impressions
Great facility to work with. Jordan and his team are knowledgeable and follow thru on what they say they'll do. ¡Gracias!Ryan F. | Overall Experience
Great staff. Very clean unit. Convenient location.ann s. | Overall Experience
There was no light in my unit. After I moved out I kept getting emails to vacate the unit. The uhaul brand lock that was required was not of good quality and the key broke off in the lock.michelle d. | Overall Experience
Great staffTanya A. | Overall Experience
After hours lighting good be better but other than that all is Excellent!SUSAN M R. | Overall Experience
Very nice and friendly Best Customer Service, and very busy placeRebecca Y. | First Impressions
Chris Campbell was very friendly and eager to help, he got me in and out quickly and efficiently and I could tell he is a hard worker who cares about his customers.Hicham I. | First Impressions
Jordan took care of everything right away and made the process very easy.Ryan F. | First Impressions
I would recommend this facility to all.jina s. | Overall Experience
Jordon was excellent! He found my reservation also gave me the price of the unit that I requested! Jordon also helped me with securing my unit! Great guy! GBgerard b. | First Impressions
Besides the small parking area, the entire staff were gracious and pleasant.Jimmy H. | Overall Experience
Very helpful and attentive staff. Any minor issues I had were always taken care of in a timely and satisfactory manner.Beth M. | Overall Experience
Excellent service. Definitely went above and beyond.Sue M. | Overall Experience
Jordan at yer Avery rd store is. A TREMENDOUS!! Asset. To yer company. He is a very professional example of yer company.Walter B. | First Impressions
Everything was outstanding. However, had to call the attendant on duty to ask to have the UHaul trucks moved in order to access my unit.Jon N. | Overall Experience
It's a busy time to move. However, although we requested a 26 foot truck at least three weeks out, we U-Haul could not fulfill our request. But, accommodated as much as possible and that politely.Jimmy H. | First Impressions
Very good customer care. Kind guys at front desk were very helpful.plato l. | First Impressions
very friendly and accommodating!Sharon A. | First Impressions
Jordan was very helpful in getting us what we needed and helping us out.Gary P. | Overall Experience
I have one thing to say.....Thank You for everything.....great crew.Barbara L. | Overall Experience
Best place ever . The entire team were very friendly and met all my needs . I recommend this place to anyone!!gideon b. | First Impressions
Great very quick and easy!Javlin F. | First Impressions
I love the staff at this location. Very friendly and very helpful.Julie R. | First Impressions
Great service.Nicholas C. | First Impressions
Customer service was professional and courteous. Thank you so much. Every time I need a uhaul I go there. Always friendly.Jimmy B. | First Impressions
Friendly and helpfulKyle G. | Overall Experience
Always great customer service!dublin b. | First Impressions
Keep up the good work.Nagender S. | First Impressions
Very friendly and helpfulkirk j. | First Impressions
Friendly teamCivenco L. | Overall Experience
Great communication good service . Very professional staff.Vinture H. | Overall Experience
Would use again.Branson J. | Overall Experience
Everything went very smoothly! Mike was great and super helpful!Emily K. | First Impressions
The staff was friendly & helpful. The facility was clean.Good experience overall.One thing though, the swipe card we used always gave us trouble, didn't always open the gate.The rest was good though!Melissa R. | Overall Experience
Very friendly. Nice experience I appreciate that.Joy W. | First Impressions
Very good & easy experience.NATALIE D. | Overall Experience
Fast, friendly and efficient team.Mark E. | First Impressions
Kudos to Chris Campbell for making it a very positive experience. He is a can-do guy, very personable and helpful. GraciasThomas M. | Reservación
Great customer service. Thanks Jordan and teamSeth S. | Overall Experience
Moving is incredibly stressful, the staff and management at this location were incredibly helpful and added 0 additional stress to my move.Robert W. | Overall Experience
Wonderful facility, highly recommended.Dale B. | Overall Experience
Went well. We have been customers twice over the last 15 years. Closing unit due to no longer needTOM R. | Overall Experience
We never had any problems and got exactly what we paid for.malinda m. | Overall Experience
Excellent serviceRamez J. | Overall Experience
The staff was always very helpful and courteous.Mary M. | Overall Experience
Little over pricedMARLIN T. | Overall Experience
As easy as you could possibly do it. Friendly, very easy to do business with.Michael M. | Overall Experience
it was easy to rent and the staff was helpfulgabriel a. | Overall Experience
Excellent staff & very helpfulRamez J. | Reservación
The facility is not well lighted and i actually got stuck inside on a sunday since the gate wouldn't open. The access machine where i had put in key code says its in maintenance or something and calliyoga d. | Overall Experience
Very helpful and flexible crew.ron e. | Overall Experience
The Dublin team was pretty amazing. Every interaction i had with them, they were just 'helpful' and made me feel valued.dan s. | Overall Experience
Facility is filthy with dust and sand from concrete plant. All of our belongings have spiders and cob webs on and in them. "nominal" price increases have doubled original price. Very disappointed!DAVID W. | Overall Experience
Great staff. Friendly and helpful. Hard working for sure.WILLIAM C. | Overall Experience
My locker was next to cement plant. All my furniture was covered in cement dust. When I would call for information on 2 occasions the girls who answered the phone were clueless I had to talk to manageDonna T. | Overall Experience
Need to find another place to store your rental trucks, several times parked in front of my unit and others.richard r. | Overall Experience
TMichael H. | Overall Experience
Staff was always friendly and helpful. The next time I need moving or storage assistance I will certainly select U-Haul.Jon R. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!