Comentarios de los clientes para U-Haul Moving & Storage of Dublin

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Dublin

Clasificación general:

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Dale H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DAVID M.
Clasificación:

El cliente no dejó un comentario.

TODD B.
Clasificación:

Chuck was very nice

DALE H.
Clasificación:

El cliente no dejó un comentario.

DONNA N.
Clasificación:

The two young men working on Sunday were terrific. Very polite, friendly and helpful. One came and shoveled the snow out of the trailer then went back to get a broom and finished the job.

Dale H. | First Impressions |
Clasificación:

Fast and friendly staff, a pleasure to deal with.

Chad B.
Clasificación:

El cliente no dejó un comentario.

Renee A.
Clasificación:

The only thing I can think of is to add a sign that points to where people can park if drive their car or are driven there. It was confusing since there are lots of signs about parking the trucks!

Darryl S.
Clasificación:

El cliente no dejó un comentario.

DONALD H.
Clasificación:

The individuals who greeted me were friendly, knowledgeable, and had a customer friendly attitude. First time I've been to this location, but it won't be my last. Great service!

SYDNEY G.
Clasificación:

Nothing I honestly think every Uhaul team needs to be trained by this team they were absolutely amazing I was having a really hard day abs thru honestly helped keep me sane! Even the facility cleaning lady was amazing all of your stores need this team

RICHARD G.
Clasificación:

Had a hard time getting trailer out where the snow had been plowed. Also snow several inches of snow had not been removed from trailer deck. I had to spend the time shoveling it for trailer to be useable.

MICHAEL R.
Clasificación:

The staff at this Uhaul location are outstanding. They are extremely personable and helpful.

Jeffrey K.
Clasificación:

El cliente no dejó un comentario.

ROBERT T.
Clasificación:

El cliente no dejó un comentario.

MARK S.
Clasificación:

The team at this location is always great to work with.

Meenal S.
Clasificación:

El cliente no dejó un comentario.

CAROLYN H.
Clasificación:

Great customer service.very friendly employees

micheal o. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Julie G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

KRISTEN W.
Clasificación:

El cliente no dejó un comentario.

NANCY B. | Overall Experience |
Clasificación:

Chuck and his team are very helpful, they make sure your needs are met and are very nice to work with. I have rented trucks weekly for my business, its nice to walk in and know everyone. Chuck goes above and beyond to make sure your experience is great. I have worked with many Managers in my long carrier for a fortune 100 company, as a former Sr leader and now business owner I think Chuck stands with the top performers. Nancy Simply Staged Design LLC

DYLAN P.
Clasificación:

Justin helped us. He was awesome. So helpful and kind. He should receive special recognition The whole experience was excellent

WARREN I.
Clasificación:

El cliente no dejó un comentario.

CLYDE W.
Clasificación:

Great customer service. Very helpful and prompt.

EDWARD K.
Clasificación:

El cliente no dejó un comentario.

Mark F.
Clasificación:

Very helpful associates. Thank you

RICHARD C.
Clasificación:

Be clearer on the pre-registration process.

BETHA F.
Clasificación:

El cliente no dejó un comentario.

Alfred L.
Clasificación:

El cliente no dejó un comentario.

JUSTIN B.
Clasificación:

El cliente no dejó un comentario.

daniyaer K.
Clasificación:

Great People!

Frank T.
Clasificación:

No complaints it worked well for me.

John F.
Clasificación:

Staff was helpful, courteous and professional

Sreenivasulu Y.
Clasificación:

El cliente no dejó un comentario.

Arthur P.
Clasificación:

Chuck was great. Made the experience easy. After hours drop off app was very frustrating. Multiple crashes when uploading photos and I had to restart process 5-6 times.

William W.
Clasificación:

Very helpful

JONAH A.
Clasificación:

Customer Service was outstanding! They helped me out in an emergency by providing some hard-working substitute movers.

Donald C.
Clasificación:

There was no clear signage on where to go, park, etc when arriving at the facility. The app told me it would be a no contact pickup and the truck was nowhere to be found so the first thing I had to do was go inside. When going through the app, it was clunky and didn't work so took FAR longer than it needed to given the work I put in up front. When I was finally ready to go... the gas tank was almost empty (had 40 miles left). It was a timely and frustrating experience through it all which made me almost an hour late to meet those helping me move. Would not recommend!

JAMES M.
Clasificación:

It was a very clean facility and the truck was immaculate. Very accommodating.

JONAH A.
Clasificación:

El cliente no dejó un comentario.

David E.
Clasificación:

El cliente no dejó un comentario.

Ian A.
Clasificación:

Chuck & Co were very friendly and helpful, everything went smoothly.

CAROLYN M.
Clasificación:

El cliente no dejó un comentario.

TED B.
Clasificación:

El cliente no dejó un comentario.

JAMIE RAY K.
Clasificación:

The location was a little hard to locate, called staff for help but driving directions not very helpful. Lady who help me at location was very kind and helpful once I arrived, the checkout was very smooth.

KELLEY S.
Clasificación:

The location itself has great staff. Kaitlin was very friendly and helpful. The equipment was less than can be desired. We broke down 30 min after leaving and had to call the main number to deal with it. We sat for 4 hrs only to be told they were towing it. And pretty much out of luck. The main office had no interest in making it right other than trying to get me a new reservation. Bad experience overall, won't be using uhaul anymore.

Craig C.
Clasificación:

Very friendly and helpful.

KEVIN M.
Clasificación:

El cliente no dejó un comentario.

Nazif Y. | Overall Experience |
Clasificación:

Chuck, professional and friendly! And the other gentlemen can’t remember his name but basically the best crew I have dealt with at any uHaul.

Nazif Y.
Clasificación:

Nothing to improve. Chuck is the man!

ANGELA B.
Clasificación:

El cliente no dejó un comentario.

Greg H.
Clasificación:

Great staff, easy return, the truck I rented had a flat tire before I left and u-haul replaced the truck within minutes and I was on my way. Thanks again

Don C.
Clasificación:

El cliente no dejó un comentario.

sam C.
Clasificación:

El cliente no dejó un comentario.

PHILIP N.
Clasificación:

The folks at Dublin uhaul are fantastic! I hate moving but these guys make at least the rental part fun!

Ruth S.
Clasificación:

I tried to get ahold of where I rented the U-Haul I was on hold for 45min and still didn't get an answer to let them know I was going to be about 15min late to drop off at my drop off location so I didnt get charged for another day but I got charged for another day😡 and I don't think I should have been charged 58.00 when I was only 15 mins late because I didn't pick the truck up until 15 to 20min after one on January 15th!!😡

ALEXANDER E.
Clasificación:

I like this place and people.

Annette M.
Clasificación:

El cliente no dejó un comentario.

Bryan F.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

Staff here is awesome, they have a firm handle on the layout of the location and renting a trailer is a breeze. Keep up the good work.

Gary G.
Clasificación:

El cliente no dejó un comentario.

jeffery H.
Clasificación:

Mobile/Self check-in did not work. I was stuck waiting a long time (10 minutes) for approval. Staff at the location were able to resolve the issues and get me on the road quickly.

Michael R.
Clasificación:

El cliente no dejó un comentario.

PETER M.
Clasificación:

El cliente no dejó un comentario.

Jonah A.
Clasificación:

El cliente no dejó un comentario.

Tristan G.
Clasificación:

The staff at this location were extremely helpful

Charles R.
Clasificación:

UHaul employee Chuck was professional and knowledgeable. Very pleasant, courteous, and extremely helpful as well. Well done Chuck.

jonathan R.
Clasificación:

El cliente no dejó un comentario.

NANCY B.
Clasificación:

I rent vehicles frequently from this location, the manager is amazing. Everyone is very accommodating and friendly.

RICHARD F.
Clasificación:

El cliente no dejó un comentario.

GINA K.
Clasificación:

Driver door would not stay shut. Engine light was on. Truck ran extremely rough. When the associate was contacted who rented us the vehicle they just said "oh yeah, that door has been like that. And the check engine light should be okay." When I dropped the truck off after only being able to barely to get it back - the attendant in the parking lot said "ok, sorry. I will tell someone."

DONALD H.
Clasificación:

El cliente no dejó un comentario.

Paul V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

lori S.
Clasificación:

El cliente no dejó un comentario.

Craig M.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER M.
Clasificación:

El cliente no dejó un comentario.

Brian C.
Clasificación:

I have rented 4 or 5 trucks in the past few years. This one was the cleanest I have ever rented. The inside of the cab was super clean...despite being a truck with 81,000 miles. Truck was ready for me when I arrived.

Rebekah S.
Clasificación:

Nothing you guys were great and made pick up and drop off easy. Thank you!

Kurt G.
Clasificación:

El cliente no dejó un comentario.

MOHAMMAD A.
Clasificación:

El cliente no dejó un comentario.

Vinoth J.
Clasificación:

El cliente no dejó un comentario.

Evan B.
Clasificación:

El cliente no dejó un comentario.

Garry M.
Clasificación:

El cliente no dejó un comentario.

Taylor A.
Clasificación:

El cliente no dejó un comentario.

Karen S.
Clasificación:

Chuck was fantastic. He was superb and great in making sure my car was tied down and secure for my trip.

SYDNEY E.
Clasificación:

Great customer service! My debit card must have fallen out of my purse and behind the seat in the van I rented. GM, Chuck Woolsey, called me (on Christmas Eve none-the-less) and told me one of his employee's found it and they would keep it locked up in their safe for me until after Christmas when I would be able to drop by to pick it up.

MARK S.
Clasificación:

El cliente no dejó un comentario.

Charles S.
Clasificación:

Chuck treated me very well- very satisfied.

Bernard Z.
Clasificación:

El cliente no dejó un comentario.

JOHN S.
Clasificación:

A little crowded, could use more room for equipment.

RANDALL B.
Clasificación:

El cliente no dejó un comentario.

jaspal S.
Clasificación:

Please fill gas full tank next time.

Mauricio R.
Clasificación:

El cliente no dejó un comentario.

FRANK B.
Clasificación:

Chuck and his staff were great

Joe W.
Clasificación:

Truck broke down half way through my move. Paid movers and cost me an extra 2.5 hours. I would like a full refund. Please kindly reimburse me for this issue. Regards, Joe

Mildred L.
Clasificación:

El cliente no dejó un comentario.

Thomas B.
Clasificación:

El cliente no dejó un comentario.

Paula R. | Overall Experience |
Clasificación:

This is a fantastic storage facility! Highly recommended.

James C.
Clasificación:

No improvement needed. I rented a trailer and the two staff members on hand walked out to help me locate it and hooked it up for me disconnected it when I returned. I believe one was a trainee and the other was training her on how the trailer hitch worked, but this personal service went above and beyond expectations. Thank you

Jake C.
Clasificación:

The online check in system takes a long time. Things like uploading ID information can be done days before getting to the Uhaul for pickup. Staff were extremely helpful and friendly!

Jeremiah C.
Clasificación:

Nothing you guys did great

Oriana B.
Clasificación:

El cliente no dejó un comentario.

LAJUANE H.
Clasificación:

The service was great please give Chuck and the assistant manager raises those guys were amazing

Brock S.
Clasificación:

The two gentlemen at this location are extremely helpful and friendly!

PETER L.
Clasificación:

The man told me the day I rented (I almost delayed/cancelled due to high winds) that I could have the truck for 24 hours if needed. I asked a person coming back if it was ok and he said yes, so I rented. Had it for about 4.5 hours. I was charged an extra day even tho the truck was returned around 5:20pm same day. I'm filling a complaint with the BBB and CFPB, as well as my credit card company. It's horrible service.

Justin H.
Clasificación:

Not sure why you buy cloth seats in a rental van. It had a very strong scent of barnyard from a prior user - luckily it was nice weather so I could have the windows open so it was just bearable. I'm sure they tried to clean it because the rest seemed alright, but the smell was overwhelming. Suggest getting seats you can actually clean or at least cover them with something you can clean. Otherwise, customer service was good once we got there even if it was difficult to get a person on the phone. Location was pretty convenient for us, drop off was simple and they were limiting one customer in the office at a time which is appreciated given the current environment.

kyle a. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

FRANK G.
Clasificación:

El cliente no dejó un comentario.

yonna H. | Overall Experience |
Clasificación:

Thank you!

anthony v. | Overall Experience |
Clasificación:

n/a

JM Smucker S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tom P. | Overall Experience |
Clasificación:

Well done, Thank you!

SHAWNA S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

DREW K. | Overall Experience |
Clasificación:

Dirty, crowded access lanes, blocked my storage unit too many times to count. And corporate bled me by routinely, annually raising rates on a facility that stayed stagnant. Predatory business practices in my opinion and highly unethical.

Steve L. | First Impressions |
Clasificación:

Great facility and very friendly and helpful staff. Love doing business with you!

John R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DOUG B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Christopher G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jennifer P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michele B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mark S. | Online Move In |
Clasificación:

Everything available and ready when promised.

timothy b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kelly k. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Meliton M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christopher B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MARIA W. | Overall Experience |
Clasificación:

You all are fabulous!!! You make my friend, Joe, the owner, proud!!!! God bless you all!!! God bless your families. God bless Uhaul. God bless Uhaul Dublin, Ohio. God bless Joe, the founder and owner. Thank you!!!! Affordable. Clean to perfection.. Secure. No rodents or pests. No human delusion, open to all. Well lit. Friendly, efficient, helpful, professional staff. THE BEST STORAGE IN Central Ohio!!! If I had known they were so good and affordable I would have come here a long time ago. As it is I left my stuff with a friend who lost some of my stuff. God bless Uhaul!!! I love you all.

Sarah P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

beth m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Richard Y. | Overall Experience |
Clasificación:

Justin and Jordon were great! Would only use this site again! Thank you.

James C. | First Impressions |
Clasificación:

staff was wonderful.

Richard Y. | First Impressions |
Clasificación:

Jordon was awesome. Just a great guy and really helped!!!

DOUG B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Frank W. | Overall Experience |
Clasificación:

Good staff

nima s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael M. | Overall Experience |
Clasificación:

Great locations...

Amy M. | First Impressions |
Clasificación:

Staff is great to work with. I have rented several U-Hauls over the past few years for our three college kids and this is our go-to location.

Michael S. | Overall Experience |
Clasificación:

Idk how to rate this place bc everything was really good but I wasn’t notified when the rates went up, well I may have gotten an email , but a phone call would’ve been much more helpful. Also when I moved out I made sure to stop at the office and make sure I didn’t need to do anything else and that we were square and I didn’t owe anything else bc it was before the end of the month, but a few days later I received an email saying my account was delinquent and I owed $15 for a late fee. That was very upsetting. I’m hoping since I got this survey it means I’ve been taken out of system now.

Joanna B. | Overall Experience |
Clasificación:

The staff helped me through a tough time as I was recently divorced and moving out of our marital home into a smaller space.

Michelle D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

HAROLD B. | Overall Experience |
Clasificación:

they had small trailers parked in front on my unit ongoing for a couple years, I'm handicapped and it became to much work to get around trailers.

Darren M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Joseph M. | Overall Experience |
Clasificación:

Great service. Thanks.

Enest G. | Overall Experience |
Clasificación:

The staff was exceptional and courteous and knowledgeable some of the best I’ve ever encountered in my 66 years

steven k. | First Impressions |
Clasificación:

👍

Amarjit D. | Overall Experience |
Clasificación:

Excellent staff & very good customer service. We will always come back to you. Thank you.

Stephanie A. | First Impressions |
Clasificación:

Super easy check in and the staff helping me was excellent!

JACOB B. | Overall Experience |
Clasificación:

Great value and service! The two guys who helped me we're super great and made my experience seamless. 10x better experience than what I've had at my closest Uhaul in Cincinnati where I moved from.

Maria M. | Overall Experience |
Clasificación:

Some staff was kinda rude. Closed out my account weeks ago but kept getting late fee emails

MARK H. | Overall Experience |
Clasificación:

Rent increases unacceptable.

gerard b. | Overall Experience |
Clasificación:

JORDAN was Great! GB

anthony v. | First Impressions |
Clasificación:

The guys got me through the reservation process and into my unit within 10 minutes. Even picked a unit right around the corner from the rental office. I’m a returning customer and will continue to be!

Ryan F. | Overall Experience |
Clasificación:

Great facility to work with. Jordan and his team are knowledgeable and follow thru on what they say they'll do. Thanks!

ann s. | Overall Experience |
Clasificación:

Great staff. Very clean unit. Convenient location.

michelle d. | Overall Experience |
Clasificación:

There was no light in my unit. After I moved out I kept getting emails to vacate the unit. The uhaul brand lock that was required was not of good quality and the key broke off in the lock.

Tanya A. | Overall Experience |
Clasificación:

Great staff

SUSAN M R. | Overall Experience |
Clasificación:

After hours lighting good be better but other than that all is Excellent!

Rebecca Y. | First Impressions |
Clasificación:

Very nice and friendly Best Customer Service, and very busy place

Hicham I. | First Impressions |
Clasificación:

Chris Campbell was very friendly and eager to help, he got me in and out quickly and efficiently and I could tell he is a hard worker who cares about his customers.

Ryan F. | First Impressions |
Clasificación:

Jordan took care of everything right away and made the process very easy.

jina s. | Overall Experience |
Clasificación:

I would recommend this facility to all.

gerard b. | First Impressions |
Clasificación:

Jordon was excellent! He found my reservation also gave me the price of the unit that I requested! Jordon also helped me with securing my unit! Great guy! GB

Jimmy H. | Overall Experience |
Clasificación:

Besides the small parking area, the entire staff were gracious and pleasant.

Beth M. | Overall Experience |
Clasificación:

Very helpful and attentive staff. Any minor issues I had were always taken care of in a timely and satisfactory manner.

Sue M. | Overall Experience |
Clasificación:

Excellent service. Definitely went above and beyond.

Walter B. | First Impressions |
Clasificación:

Jordan at yer Avery rd store is. A TREMENDOUS!! Asset. To yer company. He is a very professional example of yer company.

Jon N. | Overall Experience |
Clasificación:

Everything was outstanding. However, had to call the attendant on duty to ask to have the UHaul trucks moved in order to access my unit.

Jimmy H. | First Impressions |
Clasificación:

It’s a busy time to move. However, although we requested a 26 foot truck at least three weeks out, we U-Haul could not fulfill our request. But, accommodated as much as possible and that politely.

plato l. | First Impressions |
Clasificación:

Very good customer care. Kind guys at front desk were very helpful.

Sharon A. | First Impressions |
Clasificación:

very friendly and accommodating!

Gary P. | Overall Experience |
Clasificación:

Jordan was very helpful in getting us what we needed and helping us out.

Barbara L. | Overall Experience |
Clasificación:

I have one thing to say.....Thank You for everything.....great crew.

gideon b. | First Impressions |
Clasificación:

Best place ever . The entire team were very friendly and met all my needs . I recommend this place to anyone!!

Javlin F. | First Impressions |
Clasificación:

Great very quick and easy!

Julie R. | First Impressions |
Clasificación:

I love the staff at this location. Very friendly and very helpful.

Nicholas C. | First Impressions |
Clasificación:

Great service.

Jimmy B. | First Impressions |
Clasificación:

Customer service was professional and courteous. Thank you so much. Every time I need a uhaul I go there. Always friendly.

Kyle G. | Overall Experience |
Clasificación:

Friendly and helpful

dublin b. | First Impressions |
Clasificación:

Always great customer service!

Nagender S. | First Impressions |
Clasificación:

Keep up the good work.

kirk j. | First Impressions |
Clasificación:

Very friendly and helpful

Civenco L. | Overall Experience |
Clasificación:

Friendly team

Vinture H. | Overall Experience |
Clasificación:

Great communication good service . Very professional staff.

Branson J. | Overall Experience |
Clasificación:

Would use again.

Emily K. | First Impressions |
Clasificación:

Everything went very smoothly! Mike was great and super helpful!

Melissa R. | Overall Experience |
Clasificación:

The staff was friendly & helpful. The facility was clean.Good experience overall.One thing though, the swipe card we used always gave us trouble, didn't always open the gate.The rest was good though!

Joy W. | First Impressions |
Clasificación:

Very friendly. Nice experience I appreciate that.

NATALIE D. | Overall Experience |
Clasificación:

Very good & easy experience.

Mark E. | First Impressions |
Clasificación:

Fast, friendly and efficient team.

Thomas M. | Reservation |
Clasificación:

Kudos to Chris Campbell for making it a very positive experience. He is a can-do guy, very personable and helpful. Thanks

Seth S. | Overall Experience |
Clasificación:

Great customer service. Thanks Jordan and team

Robert W. | Overall Experience |
Clasificación:

Moving is incredibly stressful, the staff and management at this location were incredibly helpful and added 0 additional stress to my move.

Dale B. | Overall Experience |
Clasificación:

Wonderful facility, highly recommended.

TOM R. | Overall Experience |
Clasificación:

Went well. We have been customers twice over the last 15 years. Closing unit due to no longer need

malinda m. | Overall Experience |
Clasificación:

We never had any problems and got exactly what we paid for.

Ramez J. | Overall Experience |
Clasificación:

Excellent service

Mary M. | Overall Experience |
Clasificación:

The staff was always very helpful and courteous.

MARLIN T. | Overall Experience |
Clasificación:

Little over priced

Michael M. | Overall Experience |
Clasificación:

As easy as you could possibly do it. Friendly, very easy to do business with.

gabriel a. | Overall Experience |
Clasificación:

it was easy to rent and the staff was helpful

Ramez J. | Reservation |
Clasificación:

Excellent staff & very helpful

yoga d. | Overall Experience |
Clasificación:

The facility is not well lighted and i actually got stuck inside on a sunday since the gate wouldn't open. The access machine where i had put in key code says its in maintenance or something and calli

ron e. | Overall Experience |
Clasificación:

Very helpful and flexible crew.

dan s. | Overall Experience |
Clasificación:

The Dublin team was pretty amazing. Every interaction i had with them, they were just ‘helpful’ and made me feel valued.

DAVID W. | Overall Experience |
Clasificación:

Facility is filthy with dust and sand from concrete plant. All of our belongings have spiders and cob webs on and in them. "nominal" price increases have doubled original price. Very disappointed!

WILLIAM C. | Overall Experience |
Clasificación:

Great staff. Friendly and helpful. Hard working for sure.

Donna T. | Overall Experience |
Clasificación:

My locker was next to cement plant. All my furniture was covered in cement dust. When I would call for information on 2 occasions the girls who answered the phone were clueless I had to talk to manage

richard r. | Overall Experience |
Clasificación:

Need to find another place to store your rental trucks, several times parked in front of my unit and others.

Michael H. | Overall Experience |
Clasificación:

T

Jon R. | Overall Experience |
Clasificación:

Staff was always friendly and helpful. The next time I need moving or storage assistance I will certainly select U-Haul.

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