Customer Reviews for U-Haul Moving & Storage of Downtown Toledo

544 comentarios

801 Washington St   Toledo, OH 43604

(419) 464-7080

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(419) 464-7080

801 Washington St
Toledo, OH 43604

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Over 20$ extra on pickup and there was only a quarter of a tank.

Lyle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruqqayah A.  |  First Impressions 
Clasificación:
3.0

Didn't have the applance dolly I requested and payed for that I needed extremely bad

Reannan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
2.0

The U-Haul company on Washington Street in Toledo Ohio has the most rude employees I will never ever use U-Haul again in my life

Jennifer B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Izear N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alisha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew K. 
Clasificación:
4.0

Have the entrance to your rental department clearly marked for entrance. Also clean the windows inside the vehicles they were hard to see out from dust or smoke accumulation.

Craig M. 
Clasificación:
5.0

The entire staff is very helpful, courteous and professional. I will continue to do busy at this location and inform my friends when they are in need of a rental truck or storage space..

Emerson J. 
Clasificación:
5.0

Staff was very helpful and professional.

Mike P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tabatha L.  |  First Impressions 
Clasificación:
5.0

No complaints. Personnel were friendly, welcoming, and professional. Very helpful with and questions I had. As a service member, moving to relocate becomes a challenge that takes a toll on family and loved ones. To be able to get this part of that move handle so swiftly and by such great staff really makes the entire process smooth. Continue doing the great work!

Julian L. 
Clasificación:
5.0

Thank You Guys for Everything 🙂

Shuquana B. 
Clasificación:
5.0

Nothing : everything was A1

William P. 
Clasificación:
5.0

Nothing needs improvement. Everyone i interacted with was top notch. Very well run operation. Thanks for everything.

Dave W. 
Clasificación:
3.0

El cliente no dejó un comentario.

dave G. 
Clasificación:
5.0

Everything was great for me nothing lacking

RON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

andre C. 
Clasificación:
5.0

Very good customer service in store. Van smelled real bad.

Dustin N. 
Clasificación:
5.0

Happy group; very helpful

Martha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S.  |  First Impressions 
Clasificación:
5.0

Lady at front desk very nice service

KHANH N. 
Clasificación:
5.0

Excellent customer service!!!

Lauren N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Ann B. 
Clasificación:
5.0

Reynolds Kevin Patrick Driver license number TM127092 contact # 614-327-8366

Kevin R. 
Clasificación:
5.0

I loved everyone

Veronica N.  |  Overall Experience 
Clasificación:
5.0

The staff was fantastic. Very helpful in relocating back to Toledo. They were polite and very informative

Emerson J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber M. 
Clasificación:
5.0

The young manager was absolutely sweet and professional....she was wonderful

Patricia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa J. 
Clasificación:
5.0

Very helpful and respectful employees. They made the process easy and smooth

Bakar Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela W.  |  Overall Experience 
Clasificación:
4.0

There was a teenage roach in the uhual when we first picked it up. My husband worked for a pest company and looked it over and only found 2 other little ones so thankfully it was not infested, but perhaps the location could benefit from a pest control service.

Emily W. 
Clasificación:
3.0

Make sure that the truck doesn't smell like Marijuana.

Richard T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deshawn M.  |  Overall Experience 
Clasificación:
5.0

The manager was very helpful

Joseph H.  |  Overall Experience 
Clasificación:
5.0

Will come back if needed service again an will send family or friends there if they needed services as an thank you for your help

Linda F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roshell K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
4.0

Have working equipment bttr prices

Lorette Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW J.  |  Overall Experience 
Clasificación:
5.0

I wish I could have dropped off the truck at the same time as the trailer at the same location. That was completely not convenient for doing U-Haul a favor.

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kettlie D. 
Clasificación:
5.0

I do want to pass along the assist to Jamal at the location on Broadway in Toledo. Kind courteous and had me set up in just a couple minutes. I had just come from the location on Detroit and was less than happy with the attitude being given there. The folks downtown met me at the truck when I went to return. For the two locations I would send anyone to, thank you.

micheal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

The process was so smooth and easy. I did not expect such excellent service and great rental rate. I'm impressed!

Joseph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki G. 
Clasificación:
5.0

Great, smooth experience compared to others in Toledo - which are terrible. Thank you. I will be back to this location only!!!!

Thea G. 
Clasificación:
5.0

Great job and thanks

William M. 
Clasificación:
5.0

Fast and friendly people! Love this place! :)

Tom S. 
Clasificación:
5.0

The reps at the location were friendly and helpful.

Shannon M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH G.  |  First Impressions 
Clasificación:
5.0

Maybe charge less per mile for repeat customers.

Selina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrus A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky M. 
Clasificación:
4.0

I had to look out of a dirty front windshield that wasn't clean

Richard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele T. 
Clasificación:
5.0

The young lady was very professional and knowledgeable.

Jennifer M.  |  First Impressions 
Clasificación:
3.0

My issue is not with the location but with U-haul. 1. We were supposed to pick up truck at location 2 miles from house. The day before changed to downtown Toledo at 5pm. Nice! 2. Rented Dollie, none available at pick up. 3. Gas fill up chart off by 3-4 gallons, overfilled costing me an extra $20 gas. I will look to take my business elsewhere.

Lloyd T. 
Clasificación:
5.0

A good area an convenient an close by where I didn't have to travel very far this place was very close by for me

Linda F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shayla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleeya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

Your staff was quick professional friendly just down right awesome

Larry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S. 
Clasificación:
5.0

This pick up location was not my original choice. It seems I never get to pick up at my requested location.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom S. 
Clasificación:
3.0

The equipment was in poor condition, but the young lady did find me another one.

Dova Z. 
Clasificación:
5.0

Front desk staff are amazing

Joseph H.  |  First Impressions 
Clasificación:
5.0

i didnt like that i had a older truck making me have bad mpg when u say u have the newst trucks

Dalton N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich B. 
Clasificación:
5.0

The woman who helped me check it out, and in, was fast, efficient, friendly, and professional.

Steve G. 
Clasificación:
1.0

Arrogant and rude

Marki B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin Z. 
Clasificación:
4.0

too many Uhaul locations are gas stations or such I don't think that the vehicles are getting the proper maintenance from those locations. But the location we went to in Toledo looked as if they could maintain the vehicles properly - that was a comfort as we were traveling 1200+ miles to Dallas, TX

steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaniqua E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Taiaja J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHIRA M. 
Clasificación:
4.0

The only problem, was a huge support beam in middle of the unit. Took up quit a bit of the space.

Pamela W.  |  First Impressions 
Clasificación:
5.0

The manager Kassidi she is the best Also she is Smart Sweet Beautiful And great personality

LEONIDAS F.  |  Overall Experience 
Clasificación:
4.0

Staff is very proficient fast friendly professional and a lot of help I was very impressed

Larry T.  |  First Impressions 
Clasificación:
2.0

The Uhaul team member didn't listen well. I explained to her that I needed it for the week at 750 miles. She put 450 miles and I ended up paying for week with out having it for a week. I explained that I wanted the weekly rate multiple times.

Trevor D. 
Clasificación:
5.0

You guys did great! Thanks?

Selina A. 
Clasificación:
4.0

It is very difficult to navigate to this facility. I highly recommend including pictures and DETAILED directions to this facility in the notification.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherisse I. 
Clasificación:
5.0

Staff was very apologetic for my troubles and took notes.

josh B. 
Clasificación:
5.0

P

David D. 
Clasificación:
5.0

Truck was clean. Check-out was clear about conditions and expectations of rental, if a little on the slow side. Nice location and re-use of an old iconic warehouse district building. I will be pleased to use them again.

Lewis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S.  |  First Impressions 
Clasificación:
5.0

Everything Was Perfect! The Two Ladies Greeted Me When I Came In & Helped Me Right Away.

Chate L. 
Clasificación:
5.0

Make sure A/C works in Rental and the check engine light was on the whole time I had it

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc S. 
Clasificación:
5.0

General Manager was very friendly and helpful. Everything was ready on time for a 1,300 mile trek.

TOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura B. 
Clasificación:
1.0

I had a storage since November 1 went back to get my things may 31 and my unit had bed bugs on my property

Stephanie L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randolph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

The girls working were wonderful! Super kind and helpful!!!

Judith H. 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon G. 
Clasificación:
5.0

Drop the price alittle

mary B. 
Clasificación:
1.0

I will NEVER EVER RETURN TO THAT LOCATION NOR WILL I LET A FAMILY OR FRIEND COME TO THAT LOCATION!!!!!!!!!!! HORRIBLE SERVICE!!!!!!

Michele W. 
Clasificación:
4.0

I had a speedy and pleasant Experience, keep it up!

Joy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Derek V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  First Impressions 
Clasificación:
5.0

I'm very impressed with the level of security you have in place here. Thank you so much for calling me about my lock this morning. Think I'm gonna like it here

Tammy H.  |  First Impressions 
Clasificación:
5.0

All staff was great from all U-haul places including Bre, Tammy, and Kassidy. I would highly recommend.

Mallorie J.  |  First Impressions 
Clasificación:
5.0

Staff was very pleasant & helpful.

Tammy K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  Overall Experience 
Clasificación:
5.0

Kassidy has been great to work with! She has been very nice, she is quick to get things done, & her follow up is great. I was looking for a bigger unit & she let me know as soon as one became available. Thanks for making easy to do business with uhaul!

BRIAN M. R.  |  First Impressions 
Clasificación:
5.0

The best Uhaul location in Toledo! This is my favorite location for truck rentals and storage units. Friendly service and clean secured location!

LANESHA B.  |  Overall Experience 
Clasificación:
2.0

Been having problems. Each month I have been getting calls about the computer issues and how the computers has either took off our card on the account or they cant find the right account. Even after my fiance has talked to manager and we got the thumbs up. I still get a call once a month.

Alecia S.  |  First Impressions 
Clasificación:
5.0

Great Customer Service everyone was always helpful and nice. Place very clean always smelled good. Nice bathroom. Great job thanks for everything

JACQUELINE A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance S.  |  Overall Experience 
Clasificación:
5.0

Staff go above and beyond to be helpful, so nice, really great. Big thanks!

Hayley S.  |  Overall Experience 
Clasificación:
5.0

Friendly helpful staff!

LANESHA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudette G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tracy g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kieara F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Francesco D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

emily b.  |  Overall Experience 
Clasificación:
5.0

Kassidy was very helpful. Excellent inside out.

D'ANDRE D.  |  Overall Experience 
Clasificación:
5.0

Thank you DeAngelo

Latonia R.  |  First Impressions 
Clasificación:
2.0

I was'helpd by Diangelo my first visit he was very nice.when i returned my'truck i dealt with a lady name Brianna Ferguson which was very rude.and she gave me false information and i vowed to never rent from this store due to Briannas nasty unprofessional atitude .she should not be a customer care person.she is nasty to people.And very snappy.

tyrell b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Serena M.  |  First Impressions 
Clasificación:
5.0

The gentleman who helped me was so nice and super helpful!!

Lena F.  |  Online Move In 
Clasificación:
5.0

I used the UHAUL storage for Almost a year to keep my personal belongings init an it was VERY CLEAN AN I KNEW MY THINGS WERE SAFE AN SECURE THERE AN THE STAFF EMPLOYEES WERE ALWAYS NICE AN HELPFUL I just moved my things out last week💯💛💜

kiesha m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Siobhan W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W.  |  First Impressions 
Clasificación:
5.0

They go over and above for their customers. Extremely knowledgeable and polite.

LEE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Theresa T.  |  Overall Experience 
Clasificación:
5.0

The guy who checked me in was helpful, courteous, friendly and efficient

mary c.  |  First Impressions 
Clasificación:
5.0

Everyone was extremely helpful!! We had a lot to do to move back to Maryland and every staff member was exceptional!! I'd recommend this location to anyone first in the Toledo area

Stanley J.  |  First Impressions 
Clasificación:
2.0

The clerk got the storage unit ready but dur9that time he refused my to add my alternate number by assuming me and the other person were one individual after I told him we were to different people but on the internet has made us 1 person instead in reality we are 2 people that happens to have the same name from that point it went downhill because he decided to refuse to rent me the truck as per my reservation I then had to wait while my daughter got Deanglo came up front and rented me the truck I am a elderly disabled black woman who is hard of hearing so my daughter had to keep telling me what he the one that rented the storage unit said see tried explaining that but he still refused to finish my order which was he fault he didn't rent me the when I asked about it was a problem he walked away and went into the back of the building and refused to come and finish my order

Joyce B.  |  First Impressions 
Clasificación:
4.0

By far the best uhaul storage location i have ever used. 9/10 would recommend to friends and family, especially the free month for having auto pay which is a great option for me. Delane was also amazing and super accommodating. Plus very speedy and fun!

Quentae M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rainia C.  |  First Impressions 
Clasificación:
5.0

Thank you! I Love This Location! You do an amazing job Cierra and Staff!

vanessa l.  |  First Impressions 
Clasificación:
5.0

Thank You Ceirra and staff for all you do at the Downtown location. You and your staff go above and beyond and I know my valuables are safe. THANK YOU! Great job!

vanessa l.  |  Overall Experience 
Clasificación:
5.0

Great staff!

KEVIN S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Harold M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance B.  |  First Impressions 
Clasificación:
5.0

The lady that was there when I moved in Sunday May 10th was super nice and very helpful

Theodore T.  |  Online Move In 
Clasificación:
5.0

staff was very helpful and friendly. Great crew!!

john w.  |  First Impressions 
Clasificación:
4.0

Very clean and friendly service.

tomeka k.  |  First Impressions 
Clasificación:
5.0

Very friendly staff and I appreciate you guys’ service, thanks 🙂

bradley h.  |  Overall Experience 
Clasificación:
5.0

Great service. Very professional

carla l.  |  First Impressions 
Clasificación:
4.0

Cody was very helpful. 4 stars to him and the excellent customer service I received.

pamela g.  |  First Impressions 
Clasificación:
5.0

Very helpful with what I needed. Thank you

kimberly l.  |  First Impressions 
Clasificación:
5.0

Nice place. Will recommend to others.

William A.  |  Overall Experience 
Clasificación:
5.0

The woman that helped me get the unit was very nice. The facility is very nice. Have carts to help you unload and get things to your unit. Also can't beat a free month with no obligations.

William A.  |  First Impressions 
Clasificación:
5.0

Matt was so helpful with my storage needs.

Alain T.  |  First Impressions 
Clasificación:
5.0

very good experience

Robert C.  |  First Impressions 
Clasificación:
5.0

Great staff, beautifully renovated building and grounds... Thanks for moving in to and becoming part of Toledo's historic Warehouse District! Love looking out my window to see our flag flying!

HENRY G.  |  First Impressions 
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