Customer Reviews for U-Haul Moving & Storage of Downtown Toledo

467 comentarios

801 Washington St   Toledo, OH 43604

(419) 464-7080

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(419) 464-7080

801 Washington St
Toledo, OH 43604

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Michele T. 
Clasificación:
5.0

The young lady was very professional and knowledgeable.

Jennifer M.  |  First Impressions 
Clasificación:
3.0

My issue is not with the location but with U-haul. 1. We were supposed to pick up truck at location 2 miles from house. The day before changed to downtown Toledo at 5pm. Nice! 2. Rented Dollie, none available at pick up. 3. Gas fill up chart off by 3-4 gallons, overfilled costing me an extra $20 gas. I will look to take my business elsewhere.

Lloyd T. 
Clasificación:
5.0

A good area an convenient an close by where I didn't have to travel very far this place was very close by for me

Linda F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shayla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleeya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

Your staff was quick professional friendly just down right awesome

Larry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S. 
Clasificación:
5.0

This pick up location was not my original choice. It seems I never get to pick up at my requested location.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom S. 
Clasificación:
3.0

The equipment was in poor condition, but the young lady did find me another one.

Dova Z. 
Clasificación:
5.0

Front desk staff are amazing

Joseph H.  |  First Impressions 
Clasificación:
5.0

i didnt like that i had a older truck making me have bad mpg when u say u have the newst trucks

Dalton N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich B. 
Clasificación:
5.0

The woman who helped me check it out, and in, was fast, efficient, friendly, and professional.

Steve G. 
Clasificación:
1.0

Arrogant and rude

Marki B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin Z. 
Clasificación:
4.0

too many Uhaul locations are gas stations or such I don't think that the vehicles are getting the proper maintenance from those locations. But the location we went to in Toledo looked as if they could maintain the vehicles properly - that was a comfort as we were traveling 1200+ miles to Dallas, TX

steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaniqua E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Taiaja J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHIRA M. 
Clasificación:
4.0

The only problem, was a huge support beam in middle of the unit. Took up quit a bit of the space.

Pamela W.  |  First Impressions 
Clasificación:
5.0

The manager Kassidi she is the best Also she is Smart Sweet Beautiful And great personality

LEONIDAS F.  |  Overall Experience 
Clasificación:
4.0

Staff is very proficient fast friendly professional and a lot of help I was very impressed

Larry T.  |  First Impressions 
Clasificación:
2.0

The Uhaul team member didn't listen well. I explained to her that I needed it for the week at 750 miles. She put 450 miles and I ended up paying for week with out having it for a week. I explained that I wanted the weekly rate multiple times.

Trevor D. 
Clasificación:
5.0

You guys did great! Thanks?

Selina A. 
Clasificación:
4.0

It is very difficult to navigate to this facility. I highly recommend including pictures and DETAILED directions to this facility in the notification.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherisse I. 
Clasificación:
5.0

Staff was very apologetic for my troubles and took notes.

josh B. 
Clasificación:
5.0

P

David D. 
Clasificación:
5.0

Truck was clean. Check-out was clear about conditions and expectations of rental, if a little on the slow side. Nice location and re-use of an old iconic warehouse district building. I will be pleased to use them again.

Lewis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S.  |  First Impressions 
Clasificación:
5.0

Everything Was Perfect! The Two Ladies Greeted Me When I Came In & Helped Me Right Away.

Chate L. 
Clasificación:
5.0

Make sure A/C works in Rental and the check engine light was on the whole time I had it

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc S. 
Clasificación:
5.0

General Manager was very friendly and helpful. Everything was ready on time for a 1,300 mile trek.

TOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura B. 
Clasificación:
1.0

I had a storage since November 1 went back to get my things may 31 and my unit had bed bugs on my property

Stephanie L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randolph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

The girls working were wonderful! Super kind and helpful!!!

Judith H. 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon G. 
Clasificación:
5.0

Drop the price alittle

mary B. 
Clasificación:
1.0

I will NEVER EVER RETURN TO THAT LOCATION NOR WILL I LET A FAMILY OR FRIEND COME TO THAT LOCATION!!!!!!!!!!! HORRIBLE SERVICE!!!!!!

Michele W. 
Clasificación:
4.0

I had a speedy and pleasant Experience, keep it up!

Joy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Derek V. 
Clasificación:
5.0

Staff was super friendly!!

james J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralphpaul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard O. 
Clasificación:
5.0

The uhaul had a lot of trash in it, but the uhaul employees were very nice and helpful.

Maxwell Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gurcharan S. 
Clasificación:
5.0

The staff was great! Don't change a thing.

Mark M. 
Clasificación:
2.0

Not the greatest location

Param P. 
Clasificación:
3.0

El cliente no dejó un comentario.

RON A. 
Clasificación:
5.0

I did not go inside of this location as dropping off the truck was a simple and quick transaction. Someone came outside we reviewed everything and I was on my way quickly.

Alisha B. 
Clasificación:
5.0

All of these girls go above and beyond to help the customers...luv them all

George P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Waikikse J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole W. 
Clasificación:
5.0

Make sure the windshield of your trucks are as clean as possible for when you drive into the sun the dirty glare is terrible.

Darren L. 
Clasificación:
5.0

El cliente no dejó un comentario.

justice B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Markis P. 
Clasificación:
5.0

Great costumer service

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Migeli O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
5.0

I'm very impressed with the level of security you have in place here. Thank you so much for calling me about my lock this morning. Think I'm gonna like it here

Tammy H.  |  First Impressions 
Clasificación:
5.0

All staff was great from all U-haul places including Bre, Tammy, and Kassidy. I would highly recommend.

Mallorie J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ebony J. 
Clasificación:
5.0

Overall my experience with U-haul has been amazing. Kassidy took extra time to help with finding the right size storage unit and moving truck/boxes. She also took the time close to closing to show my family and I what entrance to go into for (moving heavy items, etc). I'm very pleased with visit and highly recommend this company to all potential customers.

mallery J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard O. 
Clasificación:
3.0

They weren't open we had to deal with one 800 number

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Portia A. 
Clasificación:
4.0

The app is a huge negative. It would have been easier to simply show up and rent.

David P. 
Clasificación:
4.0

A very nice lady help me with the turning of the truck and I would definitely recommend this location for pick up and drop off

Michael S. 
Clasificación:
5.0

Staff was very pleasant & helpful.

Tammy K.  |  Overall Experience 
Clasificación:
5.0

Professional

MANYA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  Overall Experience 
Clasificación:
4.0

Trash laying in parking lot and store floor

George P. 
Clasificación:
4.0

Upon returning the rental trailer the drop off location expressed concerns with who attached the safety chains - pick up location in Toledo attached chains. Alabama location indicated the break chain must be the shortest length attached and trailer had been incorrectly hooked up.

claire B. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake M. 
Clasificación:
5.0

Everything was perfect. From the customer service, to the cleanliness and effectiveness of the truck.Kassidy Koepfler is well deserving of her title as team leader! Thank you again .

lula B. 
Clasificación:
5.0

Kassidy has been great to work with! She has been very nice, she is quick to get things done, & her follow up is great. I was looking for a bigger unit & she let me know as soon as one became available. Thanks for making easy to do business with uhaul!

BRIAN M. R.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Justin D. 
Clasificación:
5.0

A+++ Professional

Andrew M. 
Clasificación:
5.0

The best Uhaul location in Toledo! This is my favorite location for truck rentals and storage units. Friendly service and clean secured location!

LANESHA B.  |  Overall Experience 
Clasificación:
5.0

I always receive excellent customer service at this location! This is my favorite Uhaul location, would recommend friends and family to use. Clean location and friendly service!

Lanesha B. 
Clasificación:
4.0

The app seems to have issues, great idea but doesn't work. Contact with uhual employees was very good!

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
4.0

Customer Service was great. Truck was not swept out before I got it, had papers, water bottles. And misc trash in back, but I swept it out before returning.

Selena H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED B. 
Clasificación:
2.0

Been having problems. Each month I have been getting calls about the computer issues and how the computers has either took off our card on the account or they cant find the right account. Even after my fiance has talked to manager and we got the thumbs up. I still get a call once a month.

Alecia S.  |  First Impressions 
Clasificación:
5.0

Great Customer Service everyone was always helpful and nice. Place very clean always smelled good. Nice bathroom. Great job thanks for everything

JACQUELINE A.  |  Overall Experience 
Clasificación:
5.0

Just a fantastic day working with the entire staff at this Toledo Ohio Michigan and Washington Streets intersection renting an Econoline van for the day. This location is fully professional start to finish.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight H. 
Clasificación:
5.0

For me my experience was great . Quick and easy. Thank you  for the great customer service.

Jacqueline A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis B.  |  Online Move In 
Clasificación:
5.0

Keep up the convenient friendly service!

Jonathan S. 
Clasificación:
1.0

El cliente no dejó un comentario.

matthew K. 
Clasificación:
5.0

Keep up the good work! Everything was great in my experience!

Jonathan S. 
Clasificación:
5.0

Every time I've dealt with Kassidy or anyone else at this location, it has been a joy filled experience, I've always left with a smile on my face and I usually an angry person. They do a great job!

Devin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawane F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon C. 
Clasificación:
5.0

Great customer service from both people who helped me they both have wonderful customer service I would recommend them to anybody

Shawane F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

The young lady at the front desk was very friendly and professional.

Martin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy L. 
Clasificación:
5.0

Staff go above and beyond to be helpful, so nice, really great. Big thanks!

Hayley S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Garnett J. 
Clasificación:
5.0

Friendly helpful staff!

LANESHA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudette G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tracy g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiera F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Francesco D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

emily b.  |  Overall Experience 
Clasificación:
5.0

Kassidy was very helpful. Excellent inside out.

D'ANDRE D.  |  Overall Experience 
Clasificación:
5.0

Thank you DeAngelo

Latonia R.  |  First Impressions 
Clasificación:
2.0

I was'helpd by Diangelo my first visit he was very nice.when i returned my'truck i dealt with a lady name Brianna Ferguson which was very rude.and she gave me false information and i vowed to never rent from this store due to Briannas nasty unprofessional atitude .she should not be a customer care person.she is nasty to people.And very snappy.

tyrell b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Serena M.  |  First Impressions 
Clasificación:
5.0

The gentleman who helped me was so nice and super helpful!!

Lena F.  |  Online Move In 
Clasificación:
5.0

I used the UHAUL storage for Almost a year to keep my personal belongings init an it was VERY CLEAN AN I KNEW MY THINGS WERE SAFE AN SECURE THERE AN THE STAFF EMPLOYEES WERE ALWAYS NICE AN HELPFUL I just moved my things out last week💯💛💜

kiesha m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Siobhan W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W.  |  First Impressions 
Clasificación:
5.0

They go over and above for their customers. Extremely knowledgeable and polite.

LEE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Theresa T.  |  Overall Experience 
Clasificación:
5.0

The guy who checked me in was helpful, courteous, friendly and efficient

mary c.  |  First Impressions 
Clasificación:
5.0

Everyone was extremely helpful!! We had a lot to do to move back to Maryland and every staff member was exceptional!! I'd recommend this location to anyone first in the Toledo area

Stanley J.  |  First Impressions 
Clasificación:
2.0

The clerk got the storage unit ready but dur9that time he refused my to add my alternate number by assuming me and the other person were one individual after I told him we were to different people but on the internet has made us 1 person instead in reality we are 2 people that happens to have the same name from that point it went downhill because he decided to refuse to rent me the truck as per my reservation I then had to wait while my daughter got Deanglo came up front and rented me the truck I am a elderly disabled black woman who is hard of hearing so my daughter had to keep telling me what he the one that rented the storage unit said see tried explaining that but he still refused to finish my order which was he fault he didn't rent me the when I asked about it was a problem he walked away and went into the back of the building and refused to come and finish my order

Joyce B.  |  First Impressions 
Clasificación:
4.0

By far the best uhaul storage location i have ever used. 9/10 would recommend to friends and family, especially the free month for having auto pay which is a great option for me. Delane was also amazing and super accommodating. Plus very speedy and fun!

Quentae M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rainia C.  |  First Impressions 
Clasificación:
5.0

Thank you! I Love This Location! You do an amazing job Cierra and Staff!

vanessa l.  |  First Impressions 
Clasificación:
5.0

Thank You Ceirra and staff for all you do at the Downtown location. You and your staff go above and beyond and I know my valuables are safe. THANK YOU! Great job!

vanessa l.  |  Overall Experience 
Clasificación:
5.0

Great staff!

KEVIN S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Herold M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance B.  |  First Impressions 
Clasificación:
5.0

The lady that was there when I moved in Sunday May 10th was super nice and very helpful

Theodore T.  |  Online Move In 
Clasificación:
5.0

staff was very helpful and friendly. Great crew!!

john w.  |  First Impressions 
Clasificación:
4.0

Very clean and friendly service.

tomeka k.  |  First Impressions 
Clasificación:
5.0

Very friendly staff and I appreciate you guys’ service, thanks 🙂

bradley h.  |  Overall Experience 
Clasificación:
5.0

Great service. Very professional

carla l.  |  First Impressions 
Clasificación:
4.0

Cody was very helpful. 4 stars to him and the excellent customer service I received.

pamela g.  |  First Impressions 
Clasificación:
5.0

Very helpful with what I needed. Thank you

kimberly l.  |  First Impressions 
Clasificación:
5.0

Nice place. Will recommend to others.

William A.  |  Overall Experience 
Clasificación:
5.0

The woman that helped me get the unit was very nice. The facility is very nice. Have carts to help you unload and get things to your unit. Also can't beat a free month with no obligations.

William A.  |  First Impressions 
Clasificación:
5.0

Matt was so helpful with my storage needs.

Alain T.  |  First Impressions 
Clasificación:
5.0

very good experience

Robert C.  |  First Impressions 
Clasificación:
5.0

Great staff, beautifully renovated building and grounds... Thanks for moving in to and becoming part of Toledo's historic Warehouse District! Love looking out my window to see our flag flying!

HENRY G.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

Volver
arriba