Customer Reviews for U-Haul Moving & Storage of Downtown Springfield

1,055 comentarios

88 Birnie Ave   Springfield, MA 01103

(413) 732-0655

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(413) 732-0655

88 Birnie Ave
Springfield, MA 01103

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Muy bien la tensión me gusto trataron bien

Pedro S.  |  First Impressions 
Clasificación:
5.0

In and out no hassle that's the way it should be I appreciate the staff for making mine reservations in my pick up Excellent!

Aldo H. 
Clasificación:
5.0

Always good at the location.

Albert J. 
Clasificación:
1.0

This people charge me wrong amount

SUNILKUMAR P. 
Clasificación:
4.0

Everything went great it was there when I got there thank you so much. Then I have to wait around some places you have to wait until they clean it I'll fill it with gas. Everything went great.

Aldo H. 
Clasificación:
5.0

Excellent costumer service

David S.  |  First Impressions 
Clasificación:
4.0

Our service rep Josue was excellent showed us the storage areas took time with us So patient

Theresa F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus G. 
Clasificación:
2.0

I believe that there should be more than one individual working on a Saturday morning at this location. I had to wait over 45 minutes along with almost not having a truck. Wilfredo was awesome in taking care of everyone scrambling from desk to truck to desk again.

Alexander P. 
Clasificación:
3.0

With only one employee there was a long wait to get equipment

Sarah B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
3.0

I prepaid for this reservation, uploaded my DL, etc. and it still took 20 minutes for me to get in and out. Rep said the system was requiring payment even though I prepaid. He eventually overrode it. Please fix your systems.

Benjamin Q. 
Clasificación:
5.0

This location is excellent. Great customer service. Five stars given to this location from me!! Dat has been great to work with.

Gail A. 
Clasificación:
5.0

Painless rental, helpful team, in and out within minutes. Never rented a car trailer from U-Haul before now they will be my go to for sure.

richard B. 
Clasificación:
5.0

The return process is too long

Sanai M. 
Clasificación:
4.0

Associate there was helpful and assisted us with a scheduling problem after a long week on the road

dave f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kassandra L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

aisha w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SARMAD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

anne K. 
Clasificación:
5.0

Nothing. The manager who assisted me at pick-up and drop-off was excellent!...efficient, professional and polite. I've rented from MANY U-Haul locations and he was the best ever.

William J. 
Clasificación:
5.0

Dat was a great help!

Bill D. 
Clasificación:
5.0

Experience was excellent. Easy to arrange rental, staff friendly and helpful when i picked up the van and when i returned it later that day. Equipment was in good shape and ready when i needed it.

Vivian M. 
Clasificación:
5.0

Excellent customer services, storage unit very nice and clean. Great job.!!!!!

jose A. 
Clasificación:
5.0

my only concern was at the end . with just paying the month five days prior to moving out . it would have been nice to receive a percentage of the monthly payment back. but other than that my stuff was like i left it thank you .

JOHN G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tatiana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jan M. 
Clasificación:
2.0

I believe exhaust smell was leading into the cab. Additionally, I'd like to rent the vehicle from the location I request, not another location that is 10 miles away and requiring me to pay for miles.

Peter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Eddie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle G. 
Clasificación:
3.0

most of all make sure when you rent a truck out all of the mirrors are all in working shape. And make sure they tell the renter about the roadside department on the contract is told to understand.

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet D. 
Clasificación:
5.0

El cliente no dejó un comentario.

maria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

crystal d.  |  Overall Experience 
Clasificación:
4.0

the just put the wrong amount of gas that was on the truck it wasn't half full

jose C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisha B. 
Clasificación:
5.0

Bueno

FELIPE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

The gentlemen behind the counter were very helpful and friendly.

David E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sendy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura S. 
Clasificación:
3.0

Our car trailer had leaky tires and they got stranded multiple times in the middle of the night driving across the country because tired started popping. Definitely a poorly maintained car trailer.

Nelson E. 
Clasificación:
1.0

Reservation trailer was not available upon reservation time, personnel were unsure about the $50 reservation guarantee. Took over an hour to get a replacement and get on the road.

Cameron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rolando V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
3.0

Check Tranny on 20 foot Box

micheal E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian O.  |  First Impressions 
Clasificación:
5.0

Josh was help full and the service also good

Ayele B. 
Clasificación:
3.0

I’m still waiting to be reimbursed 😏😏😏

Rochelle B.  |  Overall Experience 
Clasificación:
5.0

Transaction and overall experience was delightful

Charles C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mahesh C. 
Clasificación:
5.0

El cliente no dejó un comentario.

angie r.  |  Overall Experience 
Clasificación:
5.0

Dta was. Very helpful

George T.  |  First Impressions 
Clasificación:
5.0

The cleanest friendliest Uhaul around prompt service great equipment thank you

MARC C. 
Clasificación:
1.0

Rented a truck and went 29 miles and was charged for 64 miles.

Diamond S. 
Clasificación:
5.0

El cliente no dejó un comentario.

john D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monika R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary L. 
Clasificación:
3.0

Make sure all of your truck engines are in good condition to lend to customers. I also waited over 2 hours to talk to customer service and then it didn't even connect my call.

ericka C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S. 
Clasificación:
5.0

Experience was good. Got my reservations on time and clean. All tho there only one representative working the counter he and a few people in line he took care of us in timely manner. I would recommend. Couple extra reps. to be available for service quicker, like always there was one inpatient customer... great job to the one representative we had the pleasure with that took care of us that day.

Pedro A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave S. 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond A. 
Clasificación:
5.0

The location is run by professionals, no change needed. My favorite store

Edwind R. 
Clasificación:
4.0

All was good except for waiting to return equipment. I had to call them on the phone to tell them I was waiting. They should have some type of buzzer you push when you get there.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nabil T. 
Clasificación:
5.0

Returning the vehicle when the facility is closed is slightly a burden because of having to scan in the barcode and then it was asking for multiple photos which I was unaware of so I was trying to take photos with vehicle that was already locked however now I know for the future what is required to return the vehicle if the companies close

Heather H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilmy C. 
Clasificación:
5.0

Did the pre-check in online. Arrived at location, I was checked out and hooked up in 5mins. Return was even faster, painless. Rented a 6x12 perfect size to move a single person

Michael F. 
Clasificación:
5.0

Necesitan personal que hable español, aunque estamos en Estafos Unidos , son muchos los hispanos que usan este tipo de comercio, pero aún así fue un servicio de primera de parte del empleado

Miguel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

leonor P. 
Clasificación:
5.0

Excellent service and friendly staff.

RENE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenny A. 
Clasificación:
5.0

Overall good experience , seemed understaffed but was good

Philip S. 
Clasificación:
3.0

El cliente no dejó un comentario.

LISETTE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JULEISKA P. 
Clasificación:
3.0

Vehicle themselves did well but limited. Engine was loud and acceleration was too slow especially on the highway. Service was good

ERNEST A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

Although I had self service drop-off, service rep came out and did the walk through and closing. Extremely friendly. Drop off location was very convenient.

Robert G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward N. 
Clasificación:
2.0

Truck was on its last breath.

Anatoliy V. 
Clasificación:
5.0

My experience was overall positive. However, using uhaul.com/share to return the truck was an absolute nightmare. I had dropped the truck off at the appointed time, but it took an hour to finally be able to finish the return

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRMA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL M. 
Clasificación:
4.0

The truck smelled really bad like marijuana I don't care if ppl smoke , to each their own. When I return the truck, I don't want to be blamed for something like that. Especially when I don't even smoke.

Nicole R. 
Clasificación:
5.0

El cliente no dejó un comentario.

felix t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren D. 
Clasificación:
1.0

I did not rent anything from you guys my name is angel Mendez and I called because someone rented a truck with my old information and it was not mee please update your dam systems and customer info

ANGEL M. 
Clasificación:
5.0

Very professional very friendly excellent service Highly recommended Bernie Avenue Excellent

LOUIS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILIA R.  |  Overall Experience 
Clasificación:
5.0

The seat of the driver was tilted, so when you make a turn, you feel like you are goin to fall off the seat.

RITA S. 
Clasificación:
5.0

Service person at the desk was very nice and personable!

David E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

diane M. 
Clasificación:
5.0

Na

RTURU T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance S. 
Clasificación:
5.0

I love it and will recommend to friends and family in the future your workers are so friendly and nice and i really appreciate then thank you

ARACELIS E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

arrelia j.  |  Overall Experience 
Clasificación:
5.0

The guy that was there yesterday is the coolest! Always giving a warm welcome and there to help out with whatever you need! Thanks!!! :)

Milena C.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service; attentive, efficient, and on point. I was in and out in less than 15 minutes.

John P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R.  |  First Impressions 
Clasificación:
5.0

everyone was so great the young man that was there when we picked up the van and the young man that was there when we dropped it off thank you so much we will see y'all again soon

Tina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason K.  |  First Impressions 
Clasificación:
5.0

Excellent customer service an In-N-Out no wait

wilfredo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar H. 
Clasificación:
1.0

Unprofessional late on the tow dolly resulting in delay of trip and no towing dolly. Fuel wasted due to wife having to take our car and spend fuel we didn't or should not have needed to spend. My wife and I had to also stay at logging in VA where had I had a towing dolly I could have driven the entire way.

WENDY L. 
Clasificación:
5.0

I had an excellent experience. The customer service was amazing and everything was the way that I thought was going to be. Thank you for your service .

Mitza G. 
Clasificación:
3.0

El cliente no dejó un comentario.

allysa W. 
Clasificación:
3.0

Customer service just sat there did not even notice us when we came in. Then they both were undecided who would take care of us. Upon return I could not get service for return basically put your keys in the truck and we will email you. That unacceptable I want to make sure all is well with an inspection what if they said something was damaged just poor customer service

Jason P. 
Clasificación:
2.0

Clerk was rude. I came in about 20 min early and he wouldnt check me in because he claimed that he doesnt have any cars available! There were about 5 cars parked outside. I used the online service and checked in and i took the first car that was there. Very dishonest and lazy. I expected better

Mohammad K. 
Clasificación:
3.0

Is that hill that you have to go up and park is ridiculous

VANESSA W. 
Clasificación:
5.0

THE SERVICE PERSON THAT TOOK CARE OF ME WAS REALLY PROFESIONAL AND WAS GREAT AT EXPLANING WHAT I NEED.

yamilka D. 
Clasificación:
5.0

El cliente no dejó un comentario.

OFELIA G.  |  First Impressions 
Clasificación:
5.0

I recommend my brother johnny Rivera

Elsa R.  |  Overall Experience 
Clasificación:
5.0

All aspects of the rental were excellent..

lillian W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Adrianette T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ali O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter R.  |  Overall Experience 
Clasificación:
5.0

very happy with the service

Heriberto C.  |  First Impressions 
Clasificación:
5.0

Great facility. Very well managed. :)

Heather M.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

wilfredo v.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

ingrid i.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruben M.  |  Online Move In 
Clasificación:
5.0

This facility was always clean and well kept. Staff was always pleasant and helpful. I definitely will recommend this facility

Thura G.  |  Overall Experience 
Clasificación:
5.0

Staff were very professional and helpful. A+ for service.

Nancy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maximillian N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessenia G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica i.  |  Overall Experience 
Clasificación:
5.0

I don't ever give 5 stars but great place very clean employee's where helpful

Manuel B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G.  |  First Impressions 
Clasificación:
5.0

Keep doing a great job. Thank you guys for being courteous.

ocles S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lakeisha J.  |  Overall Experience 
Clasificación:
5.0

Great experience at Birnie Ave U-Haul!

Kerry K.  |  Overall Experience 
Clasificación:
5.0

Dat was helpful both on phone and at facility!

Susan D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS P.  |  Overall Experience 
Clasificación:
5.0

Muy agradecida por el servicio. Cuando llegamos nos dieron la seguridad que nos faltaba. Gracias a ustedes hoy tenemos una mudanza completa y sin inconvenientes. Gracias

sonia r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JENISSA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

isael r.  |  First Impressions 
Clasificación:
5.0

I would just like to say how awesome the manager is here! I got stuck in a situation where my moving company cancelled on me the day before my move due to covid and he really helped me out and was super patient with me.

Bailee Y.  |  Overall Experience 
Clasificación:
3.0

The facility was clean and the setup was nice. The size of the unit was good and accurate, however, I didn't expect the longest dimension to be vertical. As such, it was harder to load the unit and it did lead to a very tall, and possibly unstable, loading practice. Boxes on the bottom may end up collapsing if they are not 100% full.

Nicholas B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

belinda o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dane B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie E.  |  Overall Experience 
Clasificación:
5.0

Great service very helpful and was able to translate from English to Spanish very helpful

Betsy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B.  |  Overall Experience 
Clasificación:
5.0

The staff and the manager were very nice I do like the storage unit the reason I left was because I had a leak from all the rain and they couldn't move me because all their units were full but if it wasn't for that I would have stayed

ERNESTINA B.  |  Overall Experience 
Clasificación:
5.0

Muy eficiente

Ivette B.  |  Overall Experience 
Clasificación:
5.0

Well operated and very friendly employees

William P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

arrelia j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zulaima R.  |  Overall Experience 
Clasificación:
5.0

The staff was helpful!

Dante C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carly W.  |  Overall Experience 
Clasificación:
5.0

The Information was clear and the place was clean and customer service were polite

Matilde O.  |  Online Move In 
Clasificación:
5.0

Ninguno

Jesus r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakiyah E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Mervis T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

summer t.  |  Overall Experience 
Clasificación:
5.0

I was very please with your service.

Martin D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

yashira c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Olga R.  |  First Impressions 
Clasificación:
4.0

Dat, Josh and others were extremely professional and helpful. There were mice problems but we saw the traps in the unit.

FANCHON H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Meredith B.  |  Overall Experience 
Clasificación:
5.0

Dat Nguyen at Bernie Ave location in downtown Springfield was very helpful. He is very professional, patient and made sure I understood everything. His customer service skills are excellent.

Zackqueline W.  |  First Impressions 
Clasificación:
5.0

Dat Nguyen at Bernie Ave location in downtown Springfield was very helpful. He is very professional, patient and made sure I understood everything. His customer service and listening skills are excellent.

Zackqueline W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesus r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa v.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lydia R.  |  First Impressions 
Clasificación:
5.0

Dat is professional courteous and very helpful. Excellent experience with reservation and check in. Unit clean as expected. Facility clean and well managed. Very satisfied.

anthony p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

aidalis a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector R.  |  Overall Experience 
Clasificación:
5.0

Top notch. Convenient ,secure. I would recommend.

Noel D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Viktoria S.  |  Overall Experience 
Clasificación:
4.0

Josue was helpful and attentive. This experience was better than we expected! Many thanks!

Mary N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazzmina A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tom g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt W.  |  First Impressions 
Clasificación:
3.0

Rats were in storage area

Taleah S.  |  Overall Experience 
Clasificación:
5.0

Very patient and friendly staff

IVELISSE R.  |  First Impressions 
Clasificación:
4.0

Wouldve given a 4 star, but i received a call saying I needed to utilize my card to deactivate my alarm. I informed them the card did not work. I got the "it should work. Please use it." Very next time, it doesnt work. I bring it to an an associate and he has a hard time because it wasnt activated. Great place, always reliable, but that definitely doesnt sit well. When your customer tells you something is wrong, listen.

Joshua D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tom g.  |  First Impressions 
Clasificación:
3.0

Everything was ok but the mouses ruined all my stuff I didn’t appreciate that I throw most of my things away they were ruined

Yadira B.  |  Overall Experience 
Clasificación:
5.0

Just Lost My Job couldn't keep it but next time i will get it again Thanks & I will Recommended so sorry couldn't keep it

jose v.  |  Overall Experience 
Clasificación:
5.0

Muy bueno y comodo

Santos C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Myriam C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN F.  |  First Impressions 
Clasificación:
5.0

The Manager and staff were helpful and amazing . They go above and beyond for you .

darrin d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma R.  |  Overall Experience 
Clasificación:
5.0

El mejor

jose v.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Adelaida S.  |  Overall Experience 
Clasificación:
5.0

Amazing thanks

Fernando P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C.  |  Overall Experience 
Clasificación:
5.0

Great experience at the Downtown Springfield U-Haul location. Josh helped me find the right storage solution, and he was friendly, patient, and professional. Fantastic customer service, highly recommend!

Kerry K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jayla M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazzmina A.  |  First Impressions 
Clasificación:
2.0

I was so happy to have him

TONYA H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE T.  |  Overall Experience 
Clasificación:
5.0

Dat was friendly and helpful

clean slate c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H.  |  Overall Experience 
Clasificación:
3.0

I didn't like the fact that when I was in my unit organizing my things, the alarm would go off for no reason. It was very annoying. That's why I moved out.

Gail A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole B.  |  First Impressions 
Clasificación:
5.0

Great tools (including boxes & labels) for packing & moving.

Mary H.  |  First Impressions 
Clasificación: