El cliente no dejó un comentario.BASSAM A.
Customer Reviews for U-Haul Moving & Storage of Downtown Paterson
Paterson, NJ 07505
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 7 a. m. - 6 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SHONDELL C.
Staff not very friendly and/or helpful.maira m. | Overall Experience
El cliente no dejó un comentario.Eric Q.
El cliente no dejó un comentario.monica j. | Overall Experience
Extraordinario servicio al clienteREGINAL D.
I reserved the truck days in advance and was told I'd get a phone call the day before pick up to confirm the reservation. I never got a call. The morning I was to pick up the truck I arrived at the location and there was no truck there. I called the office asking about the truck and they said there was no truck available at the designated pick up spot and was told if I wanted a truck I'd have to drive 10 miles to their main office to get it. I told them I never got a phone call the day before as they stated and if I did they could've told me that beforehand but the person I spoke to didn't seem to care at all. Won't use this company again.ERNEST M.
Very friendly. In and out very fast.SHAWN H.
El cliente no dejó un comentario.Michelle H.
Pray and trust God at all timeJANET K.
El cliente no dejó un comentario.YONG K.
The vehicle was not good, feels like it's gonna stop any minute.Ercihan O.
Hire more people, so the wait in line is less.Seth B.
Excellent service, keep up the good work!JOSE Y.
El cliente no dejó un comentario.BRENDAN O.
El cliente no dejó un comentario.CIBELIS P.
El cliente no dejó un comentario.MICHELLE H.
El cliente no dejó un comentario.UASA J.
El cliente no dejó un comentario.DELVIN B.
El cliente no dejó un comentario.victor B.
El cliente no dejó un comentario.JADA F.
When I initially reserved my uhaul it was at a different location. Then it was moved to this Paterson location (and the time was changed). When I called the Paterson location and inquired about the time change (it was moved from 8:00am to 1:30pm) they informed me that there was nothing they could do (they had no other vehicles). Then I called the 800 number (dispatch) and they were able to update my reservation time at the Paterson location from 1:30pm to 8:00am. This was a poor customer experience from the standpoint of reservations. I was glad to get my requested vehicle at my requested time, but it took too much effort and caused greater confusion than was necessary.STEPHEN A.
Customer service was great..CURTIS W.
This was the worst experience I had in years. I made reservations for the 24/7 pick and it didn't allow me to pick up the truck. I then made another appt for 7am, and said it was canceled. Just a lot of run arounds and they make it seem like it's your fault. Will not recommending UHAUL to anyoneJOSHUA A.
Staff and service customers exactly as you do now. Its smooth, quick and efficient from the greeting to me driving off property with your equipment.JAMES D.
El cliente no dejó un comentario.ERIC Q.
El cliente no dejó un comentario.Ahmed E.
El cliente no dejó un comentario.KENDRY P.
El cliente no dejó un comentario.MARIALISANDRA T.
Oh I can tell you they treating me very well the service was excellent I will most definitely come back and mostly I will especially next month at the end of the month I will have to Use their service again once again outstandingJOHNNY V.
El cliente no dejó un comentario.Kevin H. | First Impressions
El cliente no dejó un comentario.Georgia K.
El cliente no dejó un comentario.Carlos C. | First Impressions
There is no improving in U-Haul y'all is the perfect U-Haul company and I love using your U-Haul when I need it so don't change nothing about the U-Haul stay the samePAMELA D.
El cliente no dejó un comentario.Kristie F.
El cliente no dejó un comentario.RAMON O.
El cliente no dejó un comentario.JAMAAL M. | First Impressions
El cliente no dejó un comentario.Edwin R. | First Impressions
El cliente no dejó un comentario.ROSEMARIE L.
El cliente no dejó un comentario.MARIBEL I.
El cliente no dejó un comentario.AJA W.
El cliente no dejó un comentario.Acheem G.
We had the truck for one day and was charged 2 days. I called the next day and still waiting for the manger to call me back.ERNEST M.
El cliente no dejó un comentario.PETER L.
They are a knowledgeable, courteous, and friendly staff!FELICIA H.
El cliente no dejó un comentario.SANTO G.
El cliente no dejó un comentario.AMAURY E.
Then staff was amazingAnna M.
El cliente no dejó un comentario.Cristhian F.
El cliente no dejó un comentario.YOLIMAR C.
El cliente no dejó un comentario.JUAN CARLOS V.
El cliente no dejó un comentario.RICARDO A.
Nothing everything is okJOSE H.
El cliente no dejó un comentario.Erika B.
El cliente no dejó un comentario.CRAIG C. | First Impressions
El cliente no dejó un comentario.PETER L.
El cliente no dejó un comentario.Yolanda M. | First Impressions
El cliente no dejó un comentario.ULYSSES R.
The person who took care of me was super amazing, I think her name was Mya. She was a true pleasure to deal with.MANUEL I.
El cliente no dejó un comentario.Camillia R.
The staff was great and the location was ok but my biggest complaint is no ac in the building it was very uncomfortable going there to move things you would leave drenched in sweatJose G. | Overall Experience
Great stuff quick serviceWOJCIECH K.
El cliente no dejó un comentario.Franco S.
El cliente no dejó un comentario.JOSHUA C.
Disrespectful employees, still waiting for my keycard, no type of ventilation or air . Ridiculous hot, very unsafe.Miluska P. | Online Move In
El cliente no dejó un comentario.TIMOTHY R.
El cliente no dejó un comentario.WOJCIECH K.
I was giving a pick-up truck with a dented bumper that made it impossible to open the tailgate. After returning truck back to U-haul, the girl acted as if she didn't know that she was to report this before renting the truck to me.ELVIS D.
No issues. Thank you.Alexander B. | Overall Experience
El cliente no dejó un comentario.myreeka m. | Overall Experience
El cliente no dejó un comentario.JUANDE JESUS R.
El cliente no dejó un comentario.Ben O. | Overall Experience
Muy buena atención, excelente.Victor G. | First Impressions
El cliente no dejó un comentario.Fernando S.
The guy was ready to go at 5:58 but he was totally ready to helpJoseph B.
They leave the dolly in the truck without you asking for it; you drive the truck and you notice the dolly is there and then they charge you as if you used the dolly. I am a building contractor and I have multiple dollies, so I why would I ask for a rusty dolly in the fist place? This was quite a disappointment.RAPHY U.
El cliente no dejó un comentario.JAZMIN M.
This will definitely be my new spot. Very nice workers and everything was very cleanJESICA M.
El cliente no dejó un comentario.JANET G. | First Impressions
Too hot 2nd floormaira m. | First Impressions
El cliente no dejó un comentario.Luz C. | First Impressions
El cliente no dejó un comentario.ASHLEY R.
The elevator was awful! So slow. Took way too long to move in. Also, the heat was on in the facility and it was 90 degrees outside, being August. I reserved my unit online. It asked me which size I wanted. I picked the one for a 2 bedroom apartment. My things barely fit that I almost had to move twice! The employees were very nice and efficent though....Nicole S. | First Impressions
Everything went great with the rental truck and return. No issues.FRANCESCO D.
The staff were very friendly and responded quicklySUNGJIN K.
El cliente no dejó un comentario.MICHELLE H.
El cliente no dejó un comentario.FEI W.
Original location for pick up was in Haledon for 430 PM, but the uhaul attendant wasn't there and I was slightly early. Even after I had paid for it in the morning. The people at that site said that the uhaul attendant had left long before four. I called and was sent to paterson and promised an appointment guarantee refund of fifty dollars but I have yet to see it on my bill. Thanks.Michael M.
Everyone is friendly and helpful thanks.VICTOR R.
Poor record keeping and a barrage of overcharges found on the receipts. Too many discrepancies. Hope Justin will get me my money I am owed back.Jose A.
UHaul is a THUG! I should have gone to Home Depot. It would have cost me $20-25 plus gas of $6-7 for a total of $26-$32. With uhaul it cost me $20+$20 in miles plus my employee accidentally filled the gas tank with $32 of gas for a total of $72! YOU GUYS ARE THUGS!Ranjana J.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.FRANCHERY R.
El cliente no dejó un comentario.napoleon P.
I've used about 4 different U-Haul locations. Friendliness goes a long way. Your staff were just okay in this Paterson location. Compared to Totowa, i,d recommend Totowa over this Paterson. Totowa receives 5 stars from me. But I would recommend this Paterson over the one on McBride ave. In Paterson.CHARLES A.
El cliente no dejó un comentario.MICHEL R.
El cliente no dejó un comentario.apolinar V.
El cliente no dejó un comentario.ROY T.
Unfortunately, I wasn't quick enough on the draw to get this person's name, however, I would like to say that the taller woman with the braids at the 426 Grand St location was amazing. It's a rarity these days to experience such polite customer service. Kind regards, Sean MathewsSEAN M.
Trash cans. Recycling. Donations. Working bathroom.Edwin F. | Overall Experience
Place wasn’t air cooled was very hot moving things in and out which kept me from giving it 5 stars.Jose G. | First Impressions
El cliente no dejó un comentario.WALLACE V.
El cliente no dejó un comentario.Cesar V.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Jorge B. | First Impressions
El cliente no dejó un comentario.Jorge B.
El cliente no dejó un comentario.ismael U.
El cliente no dejó un comentario.KELVIN P.
El cliente no dejó un comentario.KEITH V.
El cliente no dejó un comentario.AD G.
El cliente no dejó un comentario.WILKINS N.
I got overcharged the original quote was $85 and I was charged $160 at the end this is a scam I need a call from Someone ASAPFelipe B.
El cliente no dejó un comentario.Desmond F.
The staff is exceptional and extremely professional. Ms Nayade Paulino, the manager was very helpful and made the rental process easy. ¡Gracias!CHRISTOPHER M.
The Customer Service was overall very good and professional.FIORDALIZ U.
Excelente cervisioCLIFORHONORIO T.
Someone changed my order from a 2pm to a 3pm pickup. Uhaul also changed my preferred pickup location from Fairfield, NJ to Totowa,NJ and another change to Paterson, NJ. Picked up vehicle at 2:30pm and dropped off at 3:10pm and was charged an extra day. Will not rent from Uhaul again if I can avoidEric F.
El cliente no dejó un comentario.Jose A.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.TIMOTHY R. | First Impressions
El cliente no dejó un comentario.TIFFANY L. | First Impressions
El cliente no dejó un comentario.OLGA C. | First Impressions
El cliente no dejó un comentario.DEIVINSON M. | First Impressions
El cliente no dejó un comentario.Vanessa F. | First Impressions
El cliente no dejó un comentario.celeste d. | First Impressions
Very wonderful helpful staffDAVID S. | First Impressions
Uhaul is great!! Wouldn’t use any other place!!Elisa C. | First Impressions
El cliente no dejó un comentario.Albert G. | First Impressions
La gerente y todos los trabajadores siempre fueron amables y muy respetuosos. GraciasNATTASHAV B. | First Impressions
Although Evan was wonderful and helpful he was working by himself so the wait was extensiveDALMARIE N. | First Impressions
Staff very helpful and cuteousJennifer C. | First Impressions
Costumer service was very helpful, kind, and polite. Graciasangie r. | First Impressions
El cliente no dejó un comentario.Aida R. | First Impressions
The young lady that helped me was wonderful and very helpfulMargaret M. | First Impressions
Servicios adicionales en esta ubicación
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