Customer Reviews for U-Haul Moving & Storage of Downtown Cincinnati

1,664 comentarios

2001 Dalton Ave   Cincinnati, OH 45214

(513) 904-4169

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(513) 904-4169

2001 Dalton Ave
Cincinnati, OH 45214

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

GREAT SERVICE. THANK YOU.

tammy m.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacqueline W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PHYLLIS E.  |  First Impressions 
Clasificación:
4.0

Ninguno

Regina F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sukanto R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

mychelline t.  |  First Impressions 
Clasificación:
5.0

Very nice and friendly done a great job cover all bases

GARY B.  |  First Impressions 
Clasificación:
5.0

I LOVE working with folks at Uhaul. I have moved 4 times in the past year and uhaul always worked perfectly for me. Forever a customer!!

Robin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M.  |  Overall Experience 
Clasificación:
5.0

Front Desk Was Great And Helpful Especially Ms.Deb Perfect 👍

Dajuan B.  |  Overall Experience 
Clasificación:
5.0

This is the best ran, most secure storage facility I've rented from.

Tonia B.  |  Overall Experience 
Clasificación:
4.0

The carts provided for renters were incredibly helpful, the facility is well maintained, and the staff on Dalton St. are very helpful. I will use this location for storage and rentals again when I need it!

Courtney G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

danel s.  |  Overall Experience 
Clasificación:
5.0

Staff was always very helpful. Process was easy to sign up and move out.

PAUL S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Randi M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert d.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Chiquita W.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Bernard R.  |  First Impressions 
Clasificación:
5.0

this U-Haul facility was & is of good satisfactory standings .

Arthur t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sade T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Courtney G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laceva W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC K.  |  First Impressions 
Clasificación:
5.0

Everything was great

john C.  |  First Impressions 
Clasificación:
3.0

The person working was incredibly helpful, unfortunately, the facility was a mess. I think they are probably understaffed. They couldn't find my reservation, then they did, but there were no storage units left of the size that I had reserved. Finally, we got a unit, but when we went to open it up, it was already taken. After that, we got a room, but there was no lock on the room. We put our own lock on, but moments earlier they expressed concern about our type of lock that someone could easily cut it off. They told us to call back this morning, but no one is available on the phone. They have security cameras set up, but I doubt there's anyone available to watch them. There are under staffed, very clearly and there is too much to do for only 2 people.

Corinne W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

William D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSE W.  |  First Impressions 
Clasificación:
5.0

Great experience with this location - thank you!

Bailey B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

QUANIECE G.  |  First Impressions 
Clasificación:
1.0

I called this facility prior to going in person to explain the situation, the person who answered seemed to be clueless to the "online move in experience" that the website refers to when you sign up. When my brother went to the facility, he stated that he gave them the confirmation # to access my reservation/online move in experience. While completing this move in he stated the staff attempted to sell him a higher monthly rate, a lock, and the insurance. He showed them the lock he had (previous U-Haul lock), he attempted to show them the PDF of my insurance, and he also showed them that the confirmation reflecting the monthly rate along with the free month given. My brother got me moved in. I checked my bank account a few days later. I was charged $68+ I called the facility to resolve the situation and even asked to speak with the person noted (Gary) who was supposed to resolve any issues. Gary explained that he felt my brother had an attitude and expected his staff to know everything from the confirmation/receipt I sent him in PDF form. I let him talk about everything he felt, we as consumers had done wrong. When I attempted to ask questions according to the "virtual move in process" I'd read about, ask for confirmation of my contract, and clear up any misunderstanding he repeatedly interrupted me to tell me how unpleasant my brother was to him and his staff. Without allowing me to ask any questions or understand what we could do to resolve my current issues. I still never received an electronic copy of my contract or access. Nor have I received a confirmation that the $68+ charge was credited back to my account. Instead I was interrupted, phone disconnected, and left feeling confused. This is quite possibly the WORST U-haul experience I have ever had after several interactions, different types of services/products, several locations.

Tolandra C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

donnie J.  |  First Impressions 
Clasificación:
4.0

The brother with the long locs was an excellent representative for UHaul. He was courteous, kind, knowledgeable. Gracias

Robin C.  |  First Impressions 
Clasificación:
4.0

I will be renting another U Haul within the next month

Priest L.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful

vanessa g.  |  First Impressions 
Clasificación:
5.0

The guy in the store was extremely helpful an nice, I'm so happy they made my move less stressful

Ashley T.  |  First Impressions 
Clasificación:
4.0

Gracias

george c.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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