Comentarios de los clientes para U-Haul Moving & Storage of Devonshire Heights

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Devonshire Heights

Clasificación general:

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Barry N. | Overall Experience |
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El cliente no dejó un comentario.

omar e. | Overall Experience |
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El cliente no dejó un comentario.

OLIVIA H. | Overall Experience |
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Staff was nice when I went in but manager NEVER called me back after months of asking and leaving messages with head office. Can't ever reach a person when you call the location, have to call the 1-800 number and leave a message for a call back.... Which never comes. Racked up late fees because no one would call or email me back, I had to intentionally not pay for 2 months to get someone to call me back finally. Never had a problem before UHaul bought this location from Red Grey, now I will never go back or give UHAUL any money. Girl in the office was nice when I went in, but she couldn't even get ahold of the manager. I received 5 late notice letters all at the same time on October 10, which was ridiculous in itself since I was not in arrears, and the letters were dated from August and September. Manager of the location can't even send mail out at the proper time.

arundhati k. | Overall Experience |
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El cliente no dejó un comentario.

Barry N. | First Impressions |
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El cliente no dejó un comentario.

stephen brennan s. | First Impressions |
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We would have given a 5 Star (excellent rating) however, the employee we dealt with gave us incorrect information on how to access our storage unit. He said there were 2 keypads and to use the one on the far left to get in, which was wrong. We were very thankful that there was a U-Haul employee there doing some work, as he showed us how to correctly log-in to get into the facility; he explained how we needed to ensure we logged out when we left; he showed us as how to open the garage door and explained there was a 60 second timer on it before it would automatically close. Perhaps an instruction sheet would be helpful for first time renters. If there hadn't been something there working at the facility, it would have been a very frustrating experience trying to access our unit.

Curtiz W. | Overall Experience |
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Everything was well secured and very clean would recommend you to anyone I know looking for a storage place

omar e. | First Impressions |
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El cliente no dejó un comentario.

CAREN T. | Overall Experience |
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Karen McCormick was amazing and made our experience great and non stressful 😊

Ferruccio B.
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Great place to pickup. They were following all the COVID-19 safety protocol.

leigha M.
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Very fast service! I was just dropping off my uhaul rental truck. Thank you!

GISELE D. | First Impressions |
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Awesome service

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