Customer Reviews for U-Haul Moving & Storage of Currie Park

3372 comentarios

11700 W Capitol Dr   Wauwatosa, WI 53222
(Located in Old Harley Davidson plant on upper level of Capitol Drive)

(414) 269-2487

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(414) 269-2487

11700 W Capitol Dr
Wauwatosa, WI 53222
(Located in Old Harley Davidson plant on upper level of Capitol Drive)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The Latino woman that handled me was extremely rude. If I was a manager I would let her go.

AMIR A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alisa W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Annie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
3.0

The mobile check in process is terrible. Not sure why all that info can't be filled out beforehand. And then randomly texting calling the mandatory contacts out of nowhere. Nothing about the process was streamlined. I thought it would be quick and instead and I'm taking pictures of myself and looking up phone numbers for people.

Andrew A. 
Clasificación:
5.0

Not a thing

Terry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawntae E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

COLEEN P. 
Clasificación:
5.0

The General Manager of this location Erica is the best manager I have EVER dealt with when it comes to U-Haul. You can really tell that she has a great thing going at this location and is a PHENOMENAL asset. Her staff was nothing but helpful when I had questions about renting the car dolly. On the day of pick up, I was in and out of the location within 15 mins, including hook up time. I wish I could give this location a higher rating. Make sure you take time to thank the manager and the staff of this location. I will be back to rent again in the future.

CHRISTOPHER R. 
Clasificación:
5.0

The General Manager Erica and her team are nothing but top of the line workers. They were quick and efficient when it came to reserving/renting and returning the equipment. I ran into some issues during my move and Erica extended my rental for me without me even having to ask. Thank you to the entire team at the Currie Park location for making my move easy. Will recommend this location to everyone I know!

ASHLEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher or T B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LONDAN R. 
Clasificación:
3.0

I picked up my trailer from here and was provided with no directions on how to drive my car with a trailer. Prior to the pick up of my trailer I stopped at the store to have my hitch inspected. I was told to do this by someone I talked to over the phone that was not at this location. I felt like I was inconveniencing the associate that I asked to do this. He also just looked at it and that's all. I could have done this when I picked up the trailer.

ERICA D. 
Clasificación:
5.0

It was awesome the girls running the place perfect

OMAR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK J. 
Clasificación:
5.0

Great staff!

JENNY REBECCA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST C. 
Clasificación:
3.0

One of the best U-Haul facilities in the area. My experience was unfortunately damaged by a lack in clarity in the communication regarding the $10 cover charge. Although I was verbally asked (and verbally declined) coverage, the charge was included in my contract. When communicated to the manager that I had declined coverage multiple time, the only justification I received was "Well, you accepted the charge. Its not my responsibility that you didn't read the itemized items on your estimate...". From a legal angle. that is fair. Terrible if you are trying to provide high customer experience and build a relationship of trust with the public in your area. All in all, a very tone death approach from a customer service perspective and an expensive ($100 for 4 hours) pick-up rental. Good facilities, good equipment, just be alert and thorough before signing/agreeing to the contract. Items agreed verbally wont necessary reflect what they will ask you to sign.

FREDERICO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY JO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M.  |  First Impressions 
Clasificación:
3.0

This location was fine service was good The first location we went to was horrible! I would never recommend them to anyone

Rachel R. 
Clasificación:
5.0

Nothing She was Awesome...

KIM T. 
Clasificación:
5.0

This was the most organized and professional Uhaul location I have ever visited, full stop. Excellent work.

Louis G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

Very satisfied customer.

GE Y. 
Clasificación:
5.0

Awesome, A+

RICHARD S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B.  |  First Impressions 
Clasificación:
5.0

The only thing that I found to be wrong was the addition to your facility. It made it very difficult to exit within the narrowing space.

Raymondo L.  |  Overall Experience 
Clasificación:
5.0

Manager good job.

DEBRA S. 
Clasificación:
5.0

Customer service was on point from the time I walked until the time I returned the vehicle. My first time ever using this location and will definitely come back if I need too.

URSULA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S.  |  Overall Experience 
Clasificación:
5.0

Great experience!

Jennifer A. 
Clasificación:
1.0

Worst moving experience ever Differently recommend a different moving and storage facility

JAMES M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory G. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHICO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
4.0

Using the app as a means to expedite check in doesn't work. I still had to take a pic of my license, swipe my credit card, etc.

GREGORY R. 
Clasificación:
3.0

Make sure the instructions from customer service matche pick up location instructions as well.

PETER F. 
Clasificación:
4.0

El cliente no dejó un comentario.

PETER B. 
Clasificación:
4.0

One of your employees insisted that my car lights were not functioning properly I asked her to disconnect the trailer lights from my car and I checked my bulbs on my tail lights which worked just fine but as soon as she connected the trailer again the lights were faulty again. I told her that the light issue was on the trailer. I left to go and get my lights checked and came back to pick up my trailer and the issue continued. I asked for a different trailer and the lights worked just fine... overall poor customer service with the lady that was helping out on the lot.

Ashley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah M.  |  Online Move In 
Clasificación:
5.0

Improve your mobil pickup app!

WILLIAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayesha K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN L. 
Clasificación:
5.0

The team was excellent full of laughter, energetic, having fun and ready to help!

renay a.  |  First Impressions 
Clasificación:
4.0

The furniture dolly I requested was not available, and I was not told this until I went to pick up the truck. This meant I didn't have time to go get one myself.

Aaron H. 
Clasificación:
4.0

El cliente no dejó un comentario.

PETER C. 
Clasificación:
5.0

Difficult to find even though it's in a busy location. Signage on capitol dr would be helpful

WILLIAM C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Logan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOYA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
4.0

I enjoy storing my vehicles at the location just don't like when the projects started and was not notified to maybe invest in a car cover before they started the add own work to the building other then that its. Nice

michael c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHAL H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY I. 
Clasificación:
5.0

I had a great service

JEAN RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
1.0

We had to go back up to the uhaul place to get one the the tier belt released. So by the time we left Milwaukee I was already at 2180 I will never rent if your ago. Fuck this bitch ass company

Shaniqua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica K. 
Clasificación:
5.0

This location is always on-point for my experiences. Friendly and professional staff as well as well-maintained and clean equipment.

TRAVIS U. 
Clasificación:
5.0

Very friendly and helpful staff. Well done in today's tough labor market!

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

OWEN S. 
Clasificación:
5.0

These was very professional and quick there skills was like a man very shocked that is my new place to get equipment

CORY T. 
Clasificación:
5.0

The young lady who helped me went above and beyond for me. The truck I reserved was too small for my cross country trip to AZ and she was able to get me a 26 ft truck last minute for me. She performed a miracle. I truly appreciate the way she was able to help me while also helping other customers in a timely manner!

TRACI P. 
Clasificación:
5.0

Cathy was excellent. She made it an awesome experience!

DONALD M.  |  First Impressions 
Clasificación:
4.0

better after hours turn in system

RUSSELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE M. 
Clasificación:
4.0

Online check in was not working at the time we needed the equipment. I had to go inside and pick up the equipment because it was stuck in "review" and nobody answered me for twenty minutes using the chat feature.

ROBERT N. 
Clasificación:
5.0

Everything was great and easy. Made the move much smoother

Zachariah A. 
Clasificación:
5.0

Quick & easy

ANDREA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMERALD K. 
Clasificación:
5.0

My only complaint is that the side mirrors did not have enough range of motion to allow me to get full view, which made turning, merging, or changing lanes difficult and scary.

Shannon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick P. 
Clasificación:
2.0

I was shipping the UBox from Wisconsin to Florida. The expected arrival date in Florida was 5/10. As of 5/10 Wauwatosa hadn't even shipped the UBox. It arrived at my home 7 days late.

Peter F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua L. 
Clasificación:
1.0

Worst experience I have ever had with any company. Manager of the location should be fired. She has no clue. Amazing UHAUL would hire such an incompetent, ignorant, clueless person

Don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornelia I. 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD S. 
Clasificación:
1.0

Pretty sure I was overcharged

CAMILLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
3.0

I had reserved a specific size unit ahead of time but was told it wasn't available when I got there. The ladies who were working tried to help me as best they could but all I could get was a larger unit (outside my budget) or a smaller one (that didn't hold everything). If I reserve a unit, I expect it will be available for me - I'm very disappointed, as this is already a stressful transition time for us and we had to figure out how to store the rest.

Tyler C. 
Clasificación:
5.0

Na

Aretha F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Isabel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
5.0

You were short staffed but the 2 ladies working did an excellent job and we just want you to know that they held down the fort and we thank them!

BARBARA B. 
Clasificación:
5.0

Super professional and very helpful. Way better experience than expected.

MICHAEL F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Katie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara F. 
Clasificación:
5.0

Great job, can't think of anything ;)

DAVID O. 
Clasificación:
5.0

It was SO SMOOTH....and everyone was Very friendly and helpful.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy B.  |  First Impressions 
Clasificación:
5.0

Only problem was the pick up being changed 3 times. I did not see the last change so we went out of our way into Milwaukee. When we got to the perceived pickup spot there was no there. I called the original dealer and he took care of me. He was the closest spot that I wanted

BRUCE W. 
Clasificación:
4.0

Make sure all the lights work

CHARLES Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER S. 
Clasificación:
5.0

when you say "we are on the way ", what does that mean? 10 minutes, a half hour????

COLLEEN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JILL D. 
Clasificación:
4.0

There were two people who I dealt with and one was very nice. She was the younger of the two. The other lady was not neither nice nor completely rude. She treats you with cold indifference.

THOMAS J. 
Clasificación:
4.0

The mobile pickup and drop off experience was terrible. I needed to call the 1-800 number and then go inside when the place open to be able to pick up my truck. I had to go through the drop off process 5 times before it was successful.

RANDALL S. 
Clasificación:
4.0

Staff was friendly and helpful. Appreciate the easy rental.

James S. 
Clasificación:
5.0

This location has outstanding employees. Jane is spot in customer service. Demetrius was great.

KYLE Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Porscha B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James C.  |  Overall Experience 
Clasificación:
5.0

customer service was great very knowledgeable

renee b.  |  First Impressions 
Clasificación:
3.0

free month dicontinued long time cutomer staff not very helpfull price increase not welcomed overall satisfied

Alfonso D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

william P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

laurie r.  |  First Impressions 
Clasificación:
5.0

great location staff is very friendly and very knowledgeable. move in process though done online was very easy and staff was very accomodating during the entire moving process! 10/10 recommend them to everyone/ anyone looking for a place to store, rent, or anything else uhaul can do!

Betsy K.  |  Online Move In 
Clasificación:
5.0

The staff was very nice. The manager was very knowledgeable and she has excellent people skills, communication skills. Every one was on task. Thank you for renting to me.

TERRI T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYNE L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Aiesha W.  |  First Impressions 
Clasificación:
5.0

All employees were very nice and helpful. Nice / easy experience when asking questions. Facilities very organized and convenient.

Lawrence D.  |  Overall Experience 
Clasificación:
5.0

I have rented that storage unit for the last three years the place is always clean! I have always felt safe and the employees have always been helpful and friendly can't think of any problems, you really need to check them out! In case you didn't know it, you get to drive inside out of this winter weather brrrrrr we are having, to put your things in your storage room and in my case to move out. Thanks U-Haul!

nancy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYNE L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin d.  |  Overall Experience 
Clasificación:
5.0

Loved everything, especially the helpful and friendly staff.

Shianne W.  |  Overall Experience 
Clasificación:
5.0

Uhaul is heaven sent thank you for being here me. I would recommend you to everyone Thanks

Robert N.  |  First Impressions 
Clasificación:
5.0

My Agent onsite was especially friendly and provided top notch customer service.

Lloyd B.  |  First Impressions 
Clasificación:
5.0

Very satisfied with Staff and facilities. I felt very confident that my things were safe and stored worry-free.

LYNETTE E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim K.  |  Overall Experience 
Clasificación:
5.0

I think U-Haul is very reasonable with the rate of storage and now that you have the coupons for one month of free storage that is awesome.

David L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rod D.  |  First Impressions 
Clasificación:
5.0

I recommend everyone to go here

ERIC M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert k.  |  Overall Experience 
Clasificación:
5.0

The hours were altered due to a Wauwatosa curfew. Could not be helped.

Jodi M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebony L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER H.  |  Overall Experience 
Clasificación:
5.0

Staff is always professional when I come in to pick up a truck thanks again Sherry

sherri b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  Overall Experience 
Clasificación:
5.0

Erica the manager is awesome and a definite reason why I want to do business at this location. Great follow up and attention to detail while obviously maintaining many responsibilities.

Alan S.  |  First Impressions 
Clasificación:
5.0

friendly and knowledgable staff. clean storage facility. very convenient door to back into. will recommend them. free storage with rental of truck was fantastic. My husband will only buy uhaul boxes. very sturdy.

JOYCE K.  |  Overall Experience 
Clasificación:
5.0

Very nice and helpful staff

michael L.  |  Overall Experience 
Clasificación:
5.0

The best storage facility in all of Milwaukee & surrounding areas.

Denise J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymondo L.  |  First Impressions 
Clasificación:
3.0

On August 18th I reserved a 10 by 15 climate controlled unit. Was told it would be available. When we arrived on 9/1 learned it would be 2 units!! Took the units, but will not accommodate 16' kayak that we now have to find an alternate site!! Not a satisfied customer.

James M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melvin j.  |  First Impressions 
Clasificación:
5.0

This is the best Uhaul operation I have seen to date

Earl P.  |  Overall Experience 
Clasificación:
5.0

as always, very pleased with your facility

Norman B.  |  Overall Experience 
Clasificación:
5.0

I was able to drive up, rent a storage unit, move-in, and get on my way in one visit! The staff was very helpful and cheerful. A+

JOHN R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY B.  |  Overall Experience 
Clasificación:
5.0

excellent service

Norman B.  |  First Impressions 
Clasificación:
4.0

I didn't get the storage unit area that I requested and the unit lock wasn't worth well.

John A.  |  First Impressions 
Clasificación:
4.0

I was going to let my experience go but though if the situation is addressed, I would be doing all the next customers a disservice. The guy who checked me in needs immediate coaching on how to work with customers. It has nothing to do with age (he's older than I am. I'm 54) but it's common customer service protocol that if you're taking longer than necessary, you apologize - even if it's just a one-time apology. We registered online, including entering all the license information. When I got there, yes, I was in the system but it seemed like my name was the only thing in there because of all the questions I was asked and him needing to enter it. - He needed my address (which was already there), - the front and back of my licenses (which we entered all that info already), - a 3rd, THIRD, phone number "as a back up" he said. I said, "You already confirmed one number to me, you asked for an alternative number so I gave you my mobile number, so you're not getting any other number." He said, "Well this is a new screen and it's asking for one." To which I replied, "I don't care. Do you really think it makes sense to have three numbers on file? I know you didn't make the system but you need to tell management that they need a system that can pull info from one screen to another because this is really inconvenient and frustrating for the customer." I had my son in the car and hot lunch for the family to take home right after my "quick stop" at U-Haul to get the truck. Apparently I was wrong to think to put all information online prior to my arrival because it would speed up the pick-up process would be a good idea. I'm not kidding when I say three to four other customers came and went while I was still there ... waiting ... while he was staring at the screen trying to figure things out. This also doesn't bode well for the girl who was at the other counter - and super fast with the other customers - and didn't notice I was STILL THERE after she helped 3-4 other customers. ??. I think I got there at around 9:15-9:30AM and didn't leave until after 10AM. If I were in his shoes, I would not have started the rental time for when we made the reservation for - 9:00AM because: 1. I didn't walk out of that office until after 10AM and 2. The cargo van wasn't even ready and sitting outside, Plus, 3. How does that make sense? You charge people for using your products. I didn't use it until 10 am. It doesn't hurt U-Haul financially, but it does leave a real bad taste with the customer. But he did. He left it at 9 am starting time. What sense does that make? He knew I was frustrated because I asked at least twice, "How much longer is this going to take?" I'm pretty sure most people would hear a question like that and know that this person is concerned about the time or length of time the process is taking and therefore. 1. apologize, 2. give the customer some idea of how much longer - since that's what the customer asked the employee who is representing U-Haul and/or 3. explain to the customer: A. "I'm so sorry it's taking so long. I'm new" or B. "I'm sorry. I'm still learning this system" or C. "I'm sorry. I know you've been waiting a while. I appreciate your patience. Let me get some help to speed this up" ... or some other rational explanation, not an excuse. I got nothing! This is what was said to me, "I dunno. I gotta fill in the information the screen is asking me." THAT'S what you're going to say to an obviously fidgety, anxious customer, who told you that he has his son and food to take home in the car, waiting. . I'm sure you know how far an apology goes. If he was new and that's why, fine. Tell me. We've all been new at jobs before. Every single person who has ever worked has been new at a job. But even so, that new employee needs to know it's not about THEM, Mr. U-Haul Representative Employee. Customers can't read minds. Tell me. Talk to me. Tell me something like you feel bad it's taking so long but you're doing your best. Perfect! Tell me that. I'd understand 100%. That's all I would have needed to hear. Customers don't want excuses. Just a reason ... and there's a big difference. Customers is one of the reasons you actually have a job. If you didn't have customers, you wouldn't be open. 40,000,000+ people filed for unemployment because of the Covid. Forty million! Be grateful you're not in that number and make me feel you're happy I chose U-Haul. I really don't think that's asking too much. Greg Johnstone gdj3535@gmail.com 262.408.3204

GREG J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny O.  |  Overall Experience 
Clasificación:
5.0

Everything was clean and easy to access. I would definitely use them again

caroline c.  |  Overall Experience 
Clasificación:
4.0

Costly.

sharyn z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

John A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas J.  |  First Impressions 
Clasificación:
5.0

Very Friendly General Manager !

Angela L.  |  First Impressions 
Clasificación:
5.0

After having multiple issues with my uhaul rental and contract upon picking up my uhaul in Chicago and experiencing multiple frustrations, the workers at this location were able to help me with the problem and make sure I wasn’t over paying.

Megan C.  |  First Impressions 
Clasificación:
5.0

I love this location n uhaul over all I never had a problem with none of your store THANK YOU

Dominique R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ariyuana R.  |  Overall Experience 
Clasificación:
5.0

Erica was extremely helpful. Bob Hoelzl

Robert H.  |  First Impressions 
Clasificación:
4.0

Very expensive for storage.

John J.  |  First Impressions 
Clasificación:
5.0

Outstanding value for two motorcycle storage. The included electrical access allowed battery tenders

Steven W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K.  |  First Impressions 
Clasificación:
5.0

Will use again next winter.

Jeff L.  |  Overall Experience 
Clasificación:
4.0

Bill was paid, still received a call

Victoria S.  |  Overall Experience 
Clasificación:
5.0

Great place staff is super nice and helpful very secure extra clean I'll be going back next winter

alfonso d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory W.  |  Overall Experience 
Clasificación:
5.0

The only improvement I can think of is if there had been 24 hour access. Other than that beautifully run facility and if we have need in the future we will be back in a heartbeat. Keep up the great work and thank you!!!

Fred K.  |  Overall Experience 
Clasificación:
4.0

I am not accustomed to storage outside of my home, but I am grateful to have U-HAUL as a resource in the community. The staff was very helpful!

Darlene N.  |  Overall Experience 
Clasificación:
3.0

I was using this storage 15x10 for more than 8 months and if they propose any long term discount for storage that will be more attractive. since the cost is high and no concessions offered, i moved to a different storage. prem

mirissage p.  |  Overall Experience 
Clasificación:
4.0

I rented a truck and returned it after hours. The drop off was simple with my phone, but I got charged a $25 cleaning fee plus tax on the cleaning fee immediately

ELIZABETH D.  |  Overall Experience 
Clasificación:
4.0

nice clean facility

Derek t.  |  Overall Experience 
Clasificación:
5.0

My experience was very peaceful. Moving sucks but the storage and rental truck made things a seamless transition for me. Thanks Uhaul. K.R.

Keelan R.  |  Overall Experience 
Clasificación:
4.0

I had a very good experience.

Raquel R.  |  Overall Experience 
Clasificación:
3.0

I was given a unit with a huge pipe right through the middle of the unit, as well as an open drain. I don't think you should rent this a full sized unit. It restricted &caused issues w/using the unit

Kim S.  |  Overall Experience 
Clasificación:
5.0

I have a storage unit there & I really appreciate the staff. They are very helpful & courteous. My best experience with a storage facility.

Vanessa C.  |  Overall Experience 
Clasificación:
2.0

The young lady was very unprofessional. Nonfriendly, forgetful. She acted as if I had mud on my hands because I was black. Didn't explain the monthly payments or anything. She just rang the price up

John A.  |  First Impressions 
Clasificación:
5.0

A little expensive. But a great experience, thanks.

tommy c.  |  Overall Experience 
Clasificación:
5.0

Great....love the facility ..super clean...I have my boat 29ft cabin cruiser and my Harley Road King... Great prices..and super secure ..I think I found a new storage home.

Marcell G.  |  First Impressions 
Clasificación:
5.0

Workers were excellent nice and very helpful

Tekela M B.  |  Overall Experience 
Clasificación:
5.0

Jane was kind courteous and efficient! GREAT EXPERIENCE! THANK YOU! FRANK

frank s.  |  First Impressions 
Clasificación:
3.0

I probably put on an extra 4-5 miles stopping at 3 different gas stations in the area that actually sell E85. If that's the requirement for fuel it would've been nice to know that ahead of time

JIM W.  |  First Impressions 
Clasificación:
5.0

I reserved an indoor parking space for my summer fun car, and was very happy with my visit. The staff is professional, friendly, and knowledgeable. And the indoor storage facility is amazing!

matt f.  |  First Impressions 
Clasificación:
4.0

very professional and helpful

Derek t.  |  First Impressions 
Clasificación:
5.0

Outstanding storage facility. Friendly staff. Will come back if ever needed again. Highly recommended.

DAVID S.  |  Overall Experience 
Clasificación:
4.0

You all helped make our move easier

Nelda A.  |  Overall Experience 
Clasificación:
5.0

I accidentally didn't fully engage the lock on my door. I was notified of this promptly when it was recognized by one of the very attentive staff. ¡Gracias!

Andrew K.  |  First Impressions 
Clasificación:
5.0

All the staff we interacted with were excellent! We would highly recommend this facility to anyone.

ELLEN M.  |  Overall Experience 
Clasificación:
5.0

Very clean facility, nice and helpful staff

tommy c.  |  First Impressions 
Clasificación:
4.0

Everything was great except my storage reservation was not in the system and it was a bit of a mess trying to figure it out but I ultimately was able to get a storage locker.

Megan R.  |  First Impressions 
Clasificación:
5.0

The staff was very pleasant and kind ! Very professional . They knew there job well . Always had smiles on there face which makes communicating with the customer so much better ! I would Recommen

Sonia S.  |  Overall Experience 
Clasificación:
4.0

ND

briana t.  |  Overall Experience 
Clasificación:
5.0

My experience was wonderful the workers were helpful and friendly i wouldnt hesitate to come back again thank you so much for your service

Lachelle M.  |  First Impressions 
Clasificación:
5.0

Very efficient and positive experience.

LAURA E.  |  Overall Experience 
Clasificación:
5.0

Great service, helpful staff - would recommend to anyone looking for secure indoor storage for their RV.

Michael L.  |  Overall Experience 
Clasificación:
5.0

Currie Park UHaul has great customer service and very friendly! Thank you to the general manager, Ken, for his extra support and help!

Bernadett S.  |  First Impressions 
Clasificación:
5.0

Very knowledgeable staff that made it very easy And comfortable leaving my things there . And they are friendly with a smile on their face ! Thank you !

Sonia S.  |  First Impressions 
Clasificación:
2.0

The facility itself was wonderful. Great staff, clean facility, easy to access. Unfortunately my storage unit had a pipe in it which ruined my 6 month old $500 mattress. Not a good experience.

MATT M.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Jeffrey E.  |  First Impressions 
Clasificación:
5.0

The entire staff at UHaul Currie Park is fantastic. I can not say enough good things about them. They went above and beyond to make our move as easy as it could be. Thanks guys!

Jody M.  |  Overall Experience 
Clasificación:
5.0

I had a great experience overall.

Timothy M.  |  Overall Experience 
Clasificación:
5.0

Love my experience with you guys! Will definitely see me again.

DANIEL S.  |  Overall Experience 
Clasificación:
5.0

I rented a 20 by 20 space for almost two years. I was very comfortable knowing that my personal belongings were safe; there were cameras and added security. Everything was very clean! Gracias.

Guadalupe S.  |  Overall Experience 
Clasificación:
5.0

all employees that we dealt with were courteous and professional. they took the time to show us the facility and explained access procedure, walking thru it with us the first time to verify access.

PETER S.  |  First Impressions 
Clasificación:
5.0

Facility is very clean and the staff is very helpful and responsive. Automatic monthly billing was very easy. Excellent facility overall.

WILLIAM A.  |  Overall Experience 
Clasificación:
5.0

Fast and easy, great Customer service

Jason J.  |  First Impressions 
Clasificación:
5.0

I have had an excellent experience using UHaul for truck rentals and storage. I definitely recommend the Currie Park facility to anyone in need of high quality, secure storage.

katherine e.  |  Overall Experience 
Clasificación:
4.0

no comment

Eleanor H.  |  Overall Experience 
Clasificación:
5.0

I was cared for in a friendly and very efficient manner. The whole process was easy. Great facility.

Vicki B.  |  First Impressions 
Clasificación:
4.0

Great manager of the store and employees were helpful.

matthew s.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

PERRY C.  |  First Impressions 
Clasificación:
5.0

Fast efficient service all done with a smile.

deborah s.  |  First Impressions 
Clasificación:
5.0

Great service, clean facility

ELLEN M.  |  First Impressions 
Clasificación:
5.0

i didn't store anything at the facility because I used the U-cube. Your staff was just wonderful and extremely helpful.

kathy b.  |  Overall Experience 
Clasificación:
5.0

Exceeded expectations. Thank you!

ralph g.  |  Overall Experience 
Clasificación:
1.0

We didnt use the uhaul moving boxes we purchased. We returned them to the store for credit. Went to use credit, was rudely told there was no credit on my account. Was told ubox pickup is free, its not

jay g.  |  Overall Experience 
Clasificación:
4.0

Overall experience was good however when given a window for delivery of Uboxes the facility did not stick to the commitment they stated and didn't call with change to delivery time. I had to call them

Patricia S.  |  Overall Experience 
Clasificación:
5.0

perfect place for my motorcycle, very cost affective. see you in fall, thanks

douglas f.  |  Overall Experience 
Clasificación:
5.0

Great experience will be very happy to use this services soon, thanks you very much Ryndell

Ryndell E.  |  First Impressions 
Clasificación:
5.0

I just wanted to Rave on John Reed Jr. Very polite and helpful, made sure to walk me through my choices and options. Great experience from the rest of staff as well. State of the art facility. Limpio.

Melvin S.  |  First Impressions 
Clasificación:
4.0

Storage facility is unique in that it offers indoor heated storage for large vehicles and RV's. It's pricey, but unique in this area.

Todd S.  |  Overall Experience 
Clasificación:
5.0

Well maintained

ANDRE M.  |  Overall Experience 
Clasificación:
5.0

Was a great experience - super friendly staff.

Kristina K.  |  Overall Experience 
Clasificación:
5.0

My only issue is my contract began on 11/18/18 and I was billed monthly on the 18th. We moved everything out on Sunday, March 3rd and there is no pro-rated refund for the remainder of the month.

Susanna S.  |  Overall Experience 
Clasificación:
5.0

It was great!

Hanne G.  |  Overall Experience 
Clasificación:
1.0

Aweful place

Dexter B.  |  Overall Experience 
Clasificación:
2.0

Staff called us upon delivering our first truck and accepting it, that there is a $50 change as they were missing a dolly.we had delivered it. Spent numerous calls back and forth to fix.

Anastasia V.  |  Overall Experience 
Clasificación:
1.0

There was a Female associate that was not customer service at all, she stopped helping me to help another person who has just walked in, she also lied to me. She made the visit to u-haul very bad!!

Keneth W.  |  First Impressions 
Clasificación:
5.0

Everyone is friendly answering any questions I had explained everything So I know what to do since I have never rented a storage locker before this

claudia w.  |  First Impressions 
Clasificación:
4.0

Clean, convenient, and helpful and friendly staff

Veronica G.  |  First Impressions 
Clasificación:
5.0

Indoors, clean and secure. It's the ideal place to store your RV.

Michael L.  |  Overall Experience 
Clasificación:
5.0

Very kind and knowledgable.

Eleanor H.  |  First Impressions 
Clasificación:
5.0

Professional, top notch.

Alex K.  |  First Impressions 
Clasificación:
5.0

Nothing bad to say about Uhaul. Just wish people were more courteous inside facility like other customers. Blocking hallway to my locker taking every cart available. Etc. But overall great experience.

DANIEL S.  |  First Impressions 
Clasificación:
5.0

Great expedience! facility was very impressive, we felt VERY safe going there at night. I referred U-haul to all my friends and as a matter of fact I have a friend storing his car there now. Dennis

dennis m.  |  Overall Experience 
Clasificación:
5.0

Nice guys, all of them!

Ahmed H.  |  First Impressions 
Clasificación:
5.0

It was better than expected. The storage was dry, clean and warm. The staff resolved the issues quickly.

Ronald F.  |  Overall Experience 
Clasificación:
5.0

Staff friendly and very Helpful But, you need bigger storage units

claude s.  |  First Impressions 
Clasificación:
5.0

friendly and helpful at the counter. A great experience.

Keith M.  |  First Impressions 
Clasificación:
5.0

it was clean and super easy to use

Lissa S.  |  Overall Experience 
Clasificación:
5.0

Best storage rental experience I've had...

richard p.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Latoya P. | Reservación
Clasificación:
4.0

I loved the indoor storage. Could easily drive a 26 foot truck in. And for indoor storage, same/competitive price as other outdoor storage facilities.

John W.  |  Overall Experience 
Clasificación:
5.0

The facility to store our belongings is pristine and I’m so happy I chose it.

Susanna S. | Reservación
Clasificación:
5.0

great staff

Lora N.  |  Overall Experience 
Clasificación:
4.0

Very helpful with the uhaul storage pods delivery person communicated very well and worked around oyr schedule unlike other stores we dealt with when having items orginally shipped.

Chelsie P.  |  Overall Experience 
Clasificación:
5.0

The manager was very helpful and very knowledgeable My storage is very clean

Cassandris S. | Reservación
Clasificación:
5.0

the store was very clean and organized. The staff was very friendly and helpful.

ELIZABETH D. | Reservación
Clasificación:
4.0

Good experience

Ryan S.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and incredibly helpful and accommodating. The facility was clean and well maintained. I would definitely recommend this place to friends and family

LEONAR M. | Reservación
Clasificación:
5.0

Excellent service.

Mary S.  |  Overall Experience 
Clasificación:
5.0

24 hour access would be a great feature.

DALE W.  |  Overall Experience 
Clasificación:
5.0

THANK YOU VERY MUCH

Elexis B.  |  Overall Experience 
Clasificación:
4.0

I did not visit the facility. You should offer a Not Applicable option. I had a storage container delivered to me.

kristen h.  |  Overall Experience 
Clasificación:
5.0

Jeff is extremely nice. He was always so pleasant and helpful every time we came. We appreciated his positive attitude and overall friendly demeanor. The store manager was also great!

Andrea F.  |  Overall Experience 
Clasificación:
5.0

I love u_haul service where you get the best results for what every your needs are

Ernestine G. | Reservación
Clasificación:
5.0

This is a terrific place, especially the staff!

ROB R.  |  Overall Experience 
Clasificación:
5.0

It was a nice place, and seemed very secure and built a lot of confidence. Service was fast at desk. Thanks for help.

CHRIS M.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely helpful and friendly. Nice staff

Kent E.  |  Overall Experience 
Clasificación:
5.0

Ken and his staff are all very professional, helpful and courteous

Don J.  |  Overall Experience 
Clasificación:
5.0

Extremely friendly, helpful, and knowledgeable staff! Units and facility was immaculate.

Megan R.  |  Overall Experience 
Clasificación:
3.0

For the size unit I rented, it was very expensive. $110 is a lot of money for the space and I would have stayed on for months if it was more reasonable. It was also very stuffy in that facility.

LAURA E.  |  Overall Experience 
Clasificación:
5.0

Very professional/courteous staff, beautiful facility/storage, clean/reliable vehicles.

richard p. | Reservación
Clasificación:
5.0

Very helpful and timely.

Austin J.  |  Overall Experience 
Clasificación:
5.0

Very nice and helpful people! They were on time to drop off and pick up my container. I would definitely recommend them!

sharon j.  |  Overall Experience 
Clasificación:
5.0

The delivery of my U-Box went without a hitch. It was delivered on the date requested in the contract and the delivery driver was not only an excellent driver, but friendly and professional, as well.

Mary Ann H.  |  Overall Experience 
Clasificación:
4.0

Long wait in line.

Katherine N.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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