Customer Reviews for U-Haul Moving & Storage of Currie Park

3705 comentarios

11700 W Capitol Dr   Wauwatosa, WI 53222
(Located in Old Harley Davidson plant on upper level of Capitol Drive)

(414) 269-2487

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(414) 269-2487

11700 W Capitol Dr
Wauwatosa, WI 53222
(Located in Old Harley Davidson plant on upper level of Capitol Drive)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LONNEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLEXANDR S. 
Clasificación:
5.0

Main issue, service greeting and attitude. They are respectful, polite but seem extremely unhappy. Clearly over worked, tired and unhappy. There seems to be a tension you can cut with a knife in the air. More finances, time off, training.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENISE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

Extremely helpful at the Brookfield Location.

Timothy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter W. 
Clasificación:
5.0

Nothing at all. The team of employees running this facility are very courteous, professional and very helpful!! Thumbs up to your great team!!

MARIA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN J. 
Clasificación:
5.0

Really nothing-- it was very easy to rent, the staff are super-efficient and friendly, the van was in great shape, and the process was easy from start to finish.

Miriam F. 
Clasificación:
5.0

excellent experience, thanks!

SAMUEL T. 
Clasificación:
5.0

The delivery of the box was the issue. I received an email stating the box was delivered on 9/3 and I could access contents 9/4. I borrowed a trailer and drove to Fort Worth only to be told the box wasn't there and they had no idea where it was. I was told a $50 per day credit would be issued for the late delivery. I received a call on 9/8 that it was finally delivered. I'm still waiting for the credit to be issued.

Tracy I. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN PERRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAREN T. 
Clasificación:
3.0

Drivers were friendly and helpful, customer service over the phone is terrible

Justin L. 
Clasificación:
5.0

Super fast, great service, nice and large parking lot!

CHRISTINE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

Super nice people

JESUS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY C. 
Clasificación:
5.0

Make reservations more local with each location.

Romelia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kameka S.  |  Online Move In 
Clasificación:
5.0

Luckily everything squeezed in just right. Pick up and delivery was prompt. It was a really simple service that took away most of the stress of cross country moving.

Stephanie S. 
Clasificación:
5.0

Great experience. Staff was awesome!!!

Martin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harvey H.  |  First Impressions 
Clasificación:
5.0

Awesome service

TESHALE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

Great customer service.

Robert K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANE J. 
Clasificación:
5.0

Great facility with great employees that made my return effortless!

larry I. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
4.0

Warn people it takes time to do the checkout process after getting key if vehicle is not pristine. Took longer than expected to take photos, etc. Cumbersome and I was on a tight time schedule. Otherwise, was great.

PAMELA M. 
Clasificación:
2.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colynthia H.  |  First Impressions 
Clasificación:
5.0

The Currie Park location in Wauwatosa is the best! They are efficient and have awesome customer service. They truly make a dismal experience like moving seem alright.

MC DAVIS S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
4.0

Difficult to understand the term "preferred location". I made a reservation since the trailer was "available" there. Then why did I have to wait for the exact location information the day before and was told that the exact trailer may not be available at that location and they had no idea how far I had to go to pick it up? I ended up cancelling and making different reservation to make it "guaranteed"

Misa T. 
Clasificación:
4.0

I did not appreciate that I was told the extra equipment I rented was not in the truck. After I finally located my truck rental, I checked the back and it was not there. I had to spend an additional 10-15 minutes waiting for a representative to become available and then bring out my equipment. This could have all been resolved with the first rep.

SHERRY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

TRAYE S. 
Clasificación:
4.0

Don't charge twice on labor charges.

JOE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aina H. 
Clasificación:
5.0

The ladies at this location was nice and very helpful.

laqueesha j.  |  First Impressions 
Clasificación:
5.0

N/C

Steven B.  |  First Impressions 
Clasificación:
1.0

Truck was at the wrong location. Reservation was messed up. No appliance dolly was there like reserved. NOT HAPPY WITH THIS RENTAL! DO NOT USE UHAUL!!!

JONATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONATA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harmony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOANDRY P. 
Clasificación:
5.0

My pickup location was not - U-Haul Moving & Storage of Currie Park 11700 W Capitol Dr Wauwatosa, WI 53222 It was in Valrico, FL and the from off and pickup person was excellent. And my pick up from Florence, AL Uhaul was also excellent. There were some understandable delays due to covid staffing shortages but the personnel were very good.

jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN J. 
Clasificación:
5.0

woman that was counter attendant was very friendly and courtious

MICHAEL C. 
Clasificación:
5.0

Very friendly and helpful

Jennifer L. 
Clasificación:
5.0

I can not tell you enough about Erica Eberhardy's customer service skills!!! It already sucks moving and our reservation for our truck got changed day before our move! I was on phone for two hours with 1800 u haul with no result. I called the 11700 capital dr location and Erica had our reservation and truck within 10min!!!! She was amazing at calming the situation and fixing everything and always with grace!!! She should be given a healthy raise!!!! She and her crew were amazing! Thanks to all of you for helping me and my husband in a stressful time✌ðŸ'-! Lenore Oliver

LENORE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah B. 
Clasificación:
5.0

Erica and mia were very helpful. They pulled the rental up and got it ready for me in the morning and they also let me park my semitruck and trailer on their property so I wouldn't get a parking ticket!

KYLE ANTHONY S. 
Clasificación:
5.0

Great overall services

REGINALD R. 
Clasificación:
1.0

My delivery date changed literally 4 times and was told by 3 different people when it would arrive and all 3 were wrong until I was finally contacted by the right person who was actually delivering the box and told me the true day. Then, my pickup day got changed 2 more times!

seth P. 
Clasificación:
5.0

Exceptional service. Very knowledgeable and professional. 100% A+++

DAVID P. 
Clasificación:
4.0

Check in and check out on the App is buggy on andriod device. Did seem to work fine on my fiancées iPhone.

Paul S. 
Clasificación:
5.0

I can't think of anything. I have used this facility many times, and it always has gone smoothly.

LAWRENCE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD P. 
Clasificación:
3.0

You gave me a truck w a poor battery, had to jump it 3 times. That makes me think you trucks aren't serviced regularly and thats hazardous.

BRETT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sudheer Kumar R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
2.0

Customer service, very unhappy with the representatives attitude. Very very frustrating. The young lady was unprofessional.

JOSEPH N. 
Clasificación:
4.0

El cliente no dejó un comentario.

SANDRA D. 
Clasificación:
5.0

Awesome staff; Very clean; no problem with mice. The only thing I would have like is a slightly wider parking stall.

Ken Z.  |  Overall Experience 
Clasificación:
1.0

I reserved a Pick-up Truck here, but they had no availability and I spent 3 hours on Saturday, to get an equipment. While reserving the equipment, they gave me a reservation guarantee and that I would get a $50 credit, if something went wrong on U-Haul side, which did. But no one credited me.

Zahoor A. 
Clasificación:
4.0

the unit was clean, there was a damage on the front that i had to include when checking out the vehicle. everything else was OK with the truck. the person helping receive the truck when returning was great! believe her name was Nia

ALBERTO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

YILITHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL S. 
Clasificación:
5.0

Glad they made valid the month free offer! sure stand to their offer! very clean and easy access.

Alberto A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN F. 
Clasificación:
4.0

Customer service at the time of pick up was mixed. I felt dismissed at first as I was sent to the vehicle (which I could not find) and simply told to follow the instructions on my phone. In fact, I had no instructions on my phone. One person at the counter was far more helpful and provided significant assistance when presented with the issues while the other never left their seat or offered to help. Overall, if not for this early experience, the rental was flawless.

JAMES W. 
Clasificación:
4.0

My reservation was quoted to be picked up & dropped off in Waukesha. Imagine my surprise when I had to drive up to this location to pick up my rental & then to make matters worse, had to return the rental to this location. The location was fine. The problem was that my reservation was supposed to be in Waukesha.

JAMES M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
5.0

Great staff. I have rented from U Haul many times over the years and this was by far my best experience ever. The entire process was seamless.

DALE O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene J.  |  Overall Experience 
Clasificación:
5.0

I am currently keeping storage there for work and need deliveries made to the unit. I was informed by my boss I will need to relocate if there is going to be a charge for deliveries. I want to stay here but won't be able to if there is a charge for delivery.

danielle k.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Andrew C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN E. 
Clasificación:
5.0

After hours Drop off was frustrating. The website wouldn't pull up on my smartphone. When I attempted to call 24hr customer service, I was on hold for over 20 minutes before I gave up. I logged on from my home computer only to find that I couldn't complete my return due to the GPS location stating I was at the appropriate location. I finally used the on line Chat option to have a note entered on my account. The whole process of this return totaled 2hrs.

Syvell H. 
Clasificación:
5.0

The young woman who rented to me and checked in my rental van or trailer both this time and several recent times is extremely competent and excellent!

Patrick D. 
Clasificación:
5.0

N/C

yer G. 
Clasificación:
4.0

We love how flexible everyone is when we need to change plans. Thank you!!

KRISTI L. 
Clasificación:
3.0

Pad lock is defective. I couldn’t access my unit.

Alacia S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LARRY G. 
Clasificación:
5.0

Very nice new truck

PAUL W. 
Clasificación:
5.0

I am very impressed with the company. Every step of the process was at my fingertips with great communication from the staff. Everything was done on a timely manner and any staff member that I spoke with was extremely helpful and informative. Hope to not move again but would not hesitate to recommend U-Haul

Janis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas M. 
Clasificación:
5.0

Very good experience as always!

STEVEN S. 
Clasificación:
5.0

Good people good van! I wish the van had cruise control

WILLIAM S. 
Clasificación:
3.0

Insanely long wait times (like a minimum of over a half hour, to connect with a human, terrible website experience with constant errors messages and never being able to do what the on hold messages said I could do online. Every time I got a person, they acted like they have no idea on how to handle anything in the system regarding Uboxes. I was overcharged repeatedly. Other than the drop off, every pickup and drop off was late. Honestly, the experience was awful and I cannot fathom having the energy to deal with Uboxes again. I like the idea and the boxes. It is a real shame.

Jeanine B. 
Clasificación:
5.0

Very helpful! Great group all around.

Mark V. 
Clasificación:
3.0

El cliente no dejó un comentario.

NICOLE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C.  |  First Impressions 
Clasificación:
5.0

Thumbs up!

Mike R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSE G. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARCUS G. 
Clasificación:
5.0

Couldn't have been easier. Great experience.

JULIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darnell T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C. 
Clasificación:
4.0

N/a

yer g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amelia L.  |  Overall Experience 
Clasificación:
5.0

My overall experience was very niceThe customer service was excellent and In the storage area was nice and clean

MARY S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles D.  |  Online Move In 
Clasificación:
5.0

Nia at the front desk was AWESOME!

Joshua R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Isreal W.  |  Overall Experience 
Clasificación:
5.0

The woman who helped me was very friendly and helpful. I really appreciate her! She did a great job explaining everything and worked efficiently

Mary H.  |  First Impressions 
Clasificación:
5.0

Nia was such a friendly and knowledgeable employee! She has great customer service and really helped me out a lot. She didn't know but she took sooo much stress off my plate after helping me the way she did. Great employee. 1000%

Latesha J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharon B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julayne H.  |  First Impressions 
Clasificación:
5.0

My cashier was super nice and friendly and helpful.

Shana e.  |  Overall Experience 
Clasificación:
5.0

I am so glad that I was able to use one of these units. It helped in the move. Gracias.

Kathy S.  |  Overall Experience 
Clasificación:
5.0

We started our rental in October of 2017 and have had great service. The facility is one of the best units that I have rented over the years. The location is extremely well maintained.' The staff is very supportive and helpful with renting vehicles, purchasing moving boxes and equipment . Erica Eberhardy has been very supportive and worked very hard to secure a 26ft moving van for us and also just completed another rental of a 16ft van at her facility. We were forced to move ourselves after our planned move carrier informed us that they could not move us in a timely manner due to a trucker shortage. U Haul was my next best option and Erica and her team came through for us. Please recognize Erica and Her Team for jobs well done

Lewis H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaron G.  |  First Impressions 
Clasificación:
3.0

The storage was a little confusing. Had to find the place and get in and out of on the road. Need more staff members.

Kristalena E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HASAN M.  |  Overall Experience 
Clasificación:
5.0

Ericka Eberhardy Runs a AWESOME CREW! She and her Team were EXCEPTIONAL, HELPFUL, COURTEOUS AND FRIENDLY! A REAL TEAM PLAYER THAT EXCEEDS THE CUSTOMERS EXPECTATIONS!!! Well Done!!!

marvin c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia c.  |  First Impressions 
Clasificación:
5.0

The lady who helped and served me was so nice she was at front desk

Regina L.  |  First Impressions 
Clasificación:
5.0

appreciate the let me use my fist month free

Alberto A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARILYN O.  |  Overall Experience 
Clasificación:
5.0

Very reasonable and easy place to store your belongings. Then guess what? You can rent a vehicle after and move your belongings! Perfect

SETH M.  |  Overall Experience 
Clasificación:
5.0

The staff at the 117th Capitol , MILWAUKEE, were awesome and very accommodating. I loved the teamwork of these ladies. GIRL POWER!!

Latasha T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan P.  |  First Impressions 
Clasificación:
5.0

Love the facility and staff was very helpful. They answered all questions.

Teanna P.  |  First Impressions 
Clasificación:
5.0

Keep up the good work. The staff was very friendly and helpful. No long wait time in line the young ladies were very helpful.

Shana e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE A.  |  Overall Experience 
Clasificación:
5.0

I’m just pleased with the service

Terrence E.  |  First Impressions 
Clasificación:
5.0

Erica and her team are FABULOUS- the energy and the atmosphere is all ways great!!

renay a.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

JAIME H.  |  Overall Experience 
Clasificación:
5.0

Awesome staff and facilities! No question the best U-Haul location in the Milwaukee area.

DEBRA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny R.  |  First Impressions 
Clasificación:
5.0

The only complaint I have is the cost. My items didn't cost a lot in the first place and to pay $155 a month isn't practical. It made more sense to just purchase those items again.

JETAUN H.  |  Overall Experience 
Clasificación:
4.0

Friendly people at the desk

john j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlette J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHAL H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alisa W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawntae E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M.  |  First Impressions 
Clasificación:
5.0

Awesome, A+

RICHARD S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B.  |  First Impressions 
Clasificación:
5.0

The only thing that I found to be wrong was the addition to your facility. It made it very difficult to exit within the narrowing space.

Raymondo L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S.  |  Overall Experience 
Clasificación:
1.0

Worst moving experience ever Differently recommend a different moving and storage facility

JAMES M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah M.  |  Online Move In 
Clasificación:
5.0

The team was excellent full of laughter, energetic, having fun and ready to help!

renay a.  |  First Impressions 
Clasificación:
4.0

I enjoy storing my vehicles at the location just don't like when the projects started and was not notified to maybe invest in a car cover before they started the add own work to the building other then that its. Nice

michael c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHAL H.  |  First Impressions 
Clasificación:
5.0

Cathy was excellent. She made it an awesome experience!

DONALD M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B.  |  Online Move In 
Clasificación:
5.0

Na

Aretha F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Porscha B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James C.  |  Overall Experience 
Clasificación:
5.0

customer service was great very knowledgeable

renee b.  |  First Impressions 
Clasificación:
3.0

free month dicontinued long time cutomer staff not very helpfull price increase not welcomed overall satisfied

Alfonso D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

william P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

laurie r.  |  First Impressions 
Clasificación:
5.0

great location staff is very friendly and very knowledgeable. move in process though done online was very easy and staff was very accomodating during the entire moving process! 10/10 recommend them to everyone/ anyone looking for a place to store, rent, or anything else uhaul can do!

Betsy K.  |  Online Move In 
Clasificación:
5.0

The staff was very nice. The manager was very knowledgeable and she has excellent people skills, communication skills. Every one was on task. Thank you for renting to me.

TERRI T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYNE L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Aiesha W.  |  First Impressions 
Clasificación:
5.0

All employees were very nice and helpful. Nice / easy experience when asking questions. Facilities very organized and convenient.

Lawrence D.  |  Overall Experience 
Clasificación:
5.0

I have rented that storage unit for the last three years the place is always clean! I have always felt safe and the employees have always been helpful and friendly can't think of any problems, you really need to check them out! In case you didn't know it, you get to drive inside out of this winter weather brrrrrr we are having, to put your things in your storage room and in my case to move out. Thanks U-Haul!

nancy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYNE L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin d.  |  Overall Experience 
Clasificación:
5.0

Loved everything, especially the helpful and friendly staff.

Shianne W.  |  Overall Experience 
Clasificación:
5.0

Uhaul is heaven sent thank you for being here me. I would recommend you to everyone Thanks

Robert N.  |  First Impressions 
Clasificación:
5.0

My Agent onsite was especially friendly and provided top notch customer service.

Lloyd B.  |  First Impressions 
Clasificación:
5.0

Very satisfied with Staff and facilities. I felt very confident that my things were safe and stored worry-free.

LYNETTE E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim K.  |  Overall Experience 
Clasificación:
5.0

I think U-Haul is very reasonable with the rate of storage and now that you have the coupons for one month of free storage that is awesome.

David L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rod D.  |  First Impressions 
Clasificación:
5.0

I recommend everyone to go here

ERIC M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert k.  |  Overall Experience 
Clasificación:
5.0

The hours were altered due to a Wauwatosa curfew. Could not be helped.

Jodi M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebony L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER H.  |  Overall Experience 
Clasificación:
5.0

Staff is always professional when I come in to pick up a truck thanks again Sherry

sherri b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  Overall Experience 
Clasificación:
5.0

Erica the manager is awesome and a definite reason why I want to do business at this location. Great follow up and attention to detail while obviously maintaining many responsibilities.

Alan S.  |  First Impressions 
Clasificación:
5.0

friendly and knowledgable staff. clean storage facility. very convenient door to back into. will recommend them. free storage with rental of truck was fantastic. My husband will only buy uhaul boxes. very sturdy.

JOYCE K.  |  Overall Experience 
Clasificación:
5.0

Very nice and helpful staff

michael L.  |  Overall Experience 
Clasificación:
5.0

The best storage facility in all of Milwaukee & surrounding areas.

Denise J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymondo L.  |  First Impressions 
Clasificación:
3.0

On August 18th I reserved a 10 by 15 climate controlled unit. Was told it would be available. When we arrived on 9/1 learned it would be 2 units!! Took the units, but will not accommodate 16' kayak that we now have to find an alternate site!! Not a satisfied customer.

James M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melvin j.  |  First Impressions 
Clasificación:
5.0

This is the best Uhaul operation I have seen to date

Earl P.  |  Overall Experience 
Clasificación:
5.0

as always, very pleased with your facility

Norman B.  |  Overall Experience 
Clasificación:
5.0

I was able to drive up, rent a storage unit, move-in, and get on my way in one visit! The staff was very helpful and cheerful. A+

JOHN R.  |  First Impressions 
Clasificación:
5.0

excellent service

Norman B.  |  First Impressions 
Clasificación:
4.0

I didn't get the storage unit area that I requested and the unit lock wasn't worth well.

John A.  |  First Impressions 
Clasificación:
4.0

I was going to let my experience go but though if the situation is addressed, I would be doing all the next customers a disservice. The guy who checked me in needs immediate coaching on how to work with customers. It has nothing to do with age (he's older than I am. I'm 54) but it's common customer service protocol that if you're taking longer than necessary, you apologize - even if it's just a one-time apology. We registered online, including entering all the license information. When I got there, yes, I was in the system but it seemed like my name was the only thing in there because of all the questions I was asked and him needing to enter it. - He needed my address (which was already there), - the front and back of my licenses (which we entered all that info already), - a 3rd, THIRD, phone number "as a back up" he said. I said, "You already confirmed one number to me, you asked for an alternative number so I gave you my mobile number, so you're not getting any other number." He said, "Well this is a new screen and it's asking for one." To which I replied, "I don't care. Do you really think it makes sense to have three numbers on file? I know you didn't make the system but you need to tell management that they need a system that can pull info from one screen to another because this is really inconvenient and frustrating for the customer." I had my son in the car and hot lunch for the family to take home right after my "quick stop" at U-Haul to get the truck. Apparently I was wrong to think to put all information online prior to my arrival because it would speed up the pick-up process would be a good idea. I'm not kidding when I say three to four other customers came and went while I was still there ... waiting ... while he was staring at the screen trying to figure things out. This also doesn't bode well for the girl who was at the other counter - and super fast with the other customers - and didn't notice I was STILL THERE after she helped 3-4 other customers. ??. I think I got there at around 9:15-9:30AM and didn't leave until after 10AM. If I were in his shoes, I would not have started the rental time for when we made the reservation for - 9:00AM because: 1. I didn't walk out of that office until after 10AM and 2. The cargo van wasn't even ready and sitting outside, Plus, 3. How does that make sense? You charge people for using your products. I didn't use it until 10 am. It doesn't hurt U-Haul financially, but it does leave a real bad taste with the customer. But he did. He left it at 9 am starting time. What sense does that make? He knew I was frustrated because I asked at least twice, "How much longer is this going to take?" I'm pretty sure most people would hear a question like that and know that this person is concerned about the time or length of time the process is taking and therefore. 1. apologize, 2. give the customer some idea of how much longer - since that's what the customer asked the employee who is representing U-Haul and/or 3. explain to the customer: A. "I'm so sorry it's taking so long. I'm new" or B. "I'm sorry. I'm still learning this system" or C. "I'm sorry. I know you've been waiting a while. I appreciate your patience. Let me get some help to speed this up" ... or some other rational explanation, not an excuse. I got nothing! This is what was said to me, "I dunno. I gotta fill in the information the screen is asking me." THAT'S what you're going to say to an obviously fidgety, anxious customer, who told you that he has his son and food to take home in the car, waiting. . I'm sure you know how far an apology goes. If he was new and that's why, fine. Tell me. We've all been new at jobs before. Every single person who has ever worked has been new at a job. But even so, that new employee needs to know it's not about THEM, Mr. U-Haul Representative Employee. Customers can't read minds. Tell me. Talk to me. Tell me something like you feel bad it's taking so long but you're doing your best. Perfect! Tell me that. I'd understand 100%. That's all I would have needed to hear. Customers don't want excuses. Just a reason ... and there's a big difference. Customers is one of the reasons you actually have a job. If you didn't have customers, you wouldn't be open. 40,000,000+ people filed for unemployment because of the Covid. Forty million! Be grateful you're not in that number and make me feel you're happy I chose U-Haul. I really don't think that's asking too much. Greg Johnstone gdj3535@gmail.com 262.408.3204

GREG J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas J.  |  First Impressions 
Clasificación:
5.0

Erica was extremely helpful. Bob Hoelzl

Robert H.  |  First Impressions 
Clasificación:
5.0

Great....love the facility ..super clean...I have my boat 29ft cabin cruiser and my Harley Road King... Great prices..and super secure ..I think I found a new storage home.

Marcell G.  |  First Impressions 
Clasificación:
5.0

Jane was kind courteous and efficient! GREAT EXPERIENCE! THANK YOU! FRANK

frank s.  |  First Impressions 
Clasificación:
5.0

I reserved an indoor parking space for my summer fun car, and was very happy with my visit. The staff is professional, friendly, and knowledgeable. And the indoor storage facility is amazing!

matt f.  |  First Impressions 
Clasificación:
5.0

Currie Park UHaul has great customer service and very friendly! Thank you to the general manager, Ken, for his extra support and help!

Bernadett S.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Jeffrey E.  |  First Impressions 
Clasificación:
5.0

Fast and easy, great Customer service

Jason J.  |  First Impressions 
Clasificación:
5.0

I was cared for in a friendly and very efficient manner. The whole process was easy. Great facility.

Vicki B.  |  First Impressions 
Clasificación:
5.0

Everyone is friendly answering any questions I had explained everything So I know what to do since I have never rented a storage locker before this

claudia w.  |  First Impressions 
Clasificación:
5.0

Professional, top notch.

Alex K.  |  First Impressions 
Clasificación:
5.0

Staff friendly and very Helpful But, you need bigger storage units

claude s.  |  First Impressions 
Clasificación:
5.0

The manager was very helpful and very knowledgeable My storage is very clean

Cassandris S. | Reservación
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