Nothing this location has fabulous employees and as such I won't go to any other location. Recommend highly to all my family and friends!KRISTEN M.
Customer Reviews for U-Haul Moving & Storage of Crystal
Crystal, MN 55429
(Located on North side of frontage road of Hwy 81)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Had a great experience, staff was wonderful and worked with us! Thank you guys for all your help!!vanessa E.
El cliente no dejó un comentario.Modu T.
The utility dolly wasn't in the truck so we ended up moving without it.. pretty disappointing.Brittney C.
Excellent help from the young woman who checked me in and out.Wayne F.
Returning the truck after hour , the process is not easy. I think uhual uses this manner to exploit customers.ALEN M.
Tremendous effort all around. Thank you.Ann H.
It is was nice serviceIman M.
El cliente no dejó un comentario.diane N.
El cliente no dejó un comentario.Josef Y.
El cliente no dejó un comentario.Rohan T.
El cliente no dejó un comentario.SEAN F.
El cliente no dejó un comentario.Gary W.
El cliente no dejó un comentario.Frances M.
El cliente no dejó un comentario.Corazon G.
Very helpful and friendly. Very happy I chose this location. Staff was very pleasant. Thank you ~ LisaLisa B.
Same attention and same smile 🤣.josue T.
El cliente no dejó un comentario.Chad E.
Your online instructions for finding vehicle were incorrect so I had to go into office anyway. The vehicle numbers are not located were your instructions stated.Jennifer M.
The cab of the van stunk of cigarettes & it flared my asthma a bit. wish that could have been removed. open windows did not help muchChristy T.
Liar Crystal U-HaulEric B.
Jeremy was friendly, funny and extremely helpful.yvonne M.
The roof on my Uhaul leaked water and most everything got wet after packing it into the truck. What a nightmare.Tom F.
Explain to people who have never rented a hual how to operate and I got stuck in the mud and the lady on the phone sated that I would have to pay 300 to have them come pull me out and I bought the 14 some dollar insurance so what is covered should also be explainedVilla M.
Great honest and forwardJesse T.
El cliente no dejó un comentario.ALONZO B.
El cliente no dejó un comentario.MARY L.
El cliente no dejó un comentario.ROBERT N.
El cliente no dejó un comentario.ALLISON G.
I wish I would've gotten her name, but the woman I worked with when returning the vehicle needs a promotion to the top. She was great to work with and next time I move I'll definitely be using this location.Daniel F.
El cliente no dejó un comentario.SamuelM H.
Very helpful staffFranklin G.
El cliente no dejó un comentario.charlie G.
Staff was extremely helpful at pickup and drop off.Kevin R.
El cliente no dejó un comentario.Dave S.
El cliente no dejó un comentario.Jerry B.
Very busy and only one person working on a Saturday. But she still did an amazing job under the circumstances.Justeen M.
Super nice and helpful.Susan F.
El cliente no dejó un comentario.Sarah W.
Extraordinario servicio al clienteScott C.
El cliente no dejó un comentario.Nathan H.
Have a good and excellent service...perfect..RAFAEL J.
The young woman that assisted us was very kind and helpful. She made it a hassle free pleasant experienceAmy D.
Not sure what can be done, but the last two times I have rented a trailer from this location, was not impressed with staff's effort or knowledge in how to properly secure said trailer to truck.Joseph R.
The manager here is exceptional with his customers and the team memeber I worked with during pick up was extremely friendly and knowledgeable. Absolutely the best experience I've had with uhaul without a doubt and I've moved with them a few times. Made the daunting task of moving a little less daunting.Shawna A.
Youre doing greatMaixee V.
Unaceptly long delay in returning my renal can. Understaffed and both drieays blocked with waiting vehicles.jeremy M.
Nothing. You have some very good employees working at this location!Timothy M.
Staff were friendly & helpful-great experience!!beeb H.
The inside representative was lit up great customer and just friendly service !Chiquita T.
El cliente no dejó un comentario.Nyunomai H.
El cliente no dejó un comentario.Marissa M.
Extraordinario servicio al clienteScott C.
El cliente no dejó un comentario.David K.
Excellent customer serviceScott C.
Staff were friendly and process was efficientGary G.
El cliente no dejó un comentario.Leproshy E.
El cliente no dejó un comentario.Stephanie G.
El cliente no dejó un comentario.MARK H.
Trailer was in poor condition. Straps were cut, the directional signals did not work at all. I will be filing a formal complaint because I bought my own straps after visiting 2 uhaul locations with faulty equipment.ADAM P.
Absolutely nothing...excellent service!!Cheryl W.
Processing of reservations sometimes seems to take to long??? Input errors to slow computer processing needs to cleaned upâ€¦Otherwise, things go pretty smoothly most the timeâ€¦Jimmie A.
Music was blasting when I turned the truck on, cleaning person left it on at full volume. Scared the shit out of me and deafened me. Everyone was super friendly. Wished there was more then one person at the counter when I was picking up and dropping off, had to wait a bit longer then planned.Kathryn S.
Nothing,great job!.good hard working crew,made me feel important.Lee R.
From my experience nothing to improve on. Staff was great, super friendly and the process was easy and smooth.Lynsey M.
El cliente no dejó un comentario.emmanuel T.
El cliente no dejó un comentario.Terry B.
I will be moving to Texas from Minnesota and I will be using Crystal, MN U Haul as the service and staff were OUTSTANDINGCathy T.
El cliente no dejó un comentario.Russel Z.
El cliente no dejó un comentario.Scott C.
El cliente no dejó un comentario.Latasha W.
El cliente no dejó un comentario.rob W.
John at front desk was very helpful.John G.
Best Uhaul experience I think I've ever had. Representative at location was extremely professional and handled my process flawlessly.Kenneth K.
El cliente no dejó un comentario.SHARON B.
It took along time to get me check in to get a pick -up. It took like three times for my information to go through and I have rented here before.I do not know my you need two phone numbers and someone else name.DONLAD W.
El cliente no dejó un comentario.Jason B.
There were dirty packing blankets inside. Other than that, it was okayGreg S.
El cliente no dejó un comentario.Modu T.
The above rating speaks for its selfWALLY I.
El cliente no dejó un comentario.Kelly A.
El cliente no dejó un comentario.Niman A.
El cliente no dejó un comentario.Koua X.
They saved me after the u haul location at 5440 Douglas Ave. was a total screw up. Left me hanging with a truck that had no keys and no one available to help me. Thank God for the other store. They will get all business and recommendations from now on. The owners of the other place (5440 Douglas) should have their franchise right revoked. I will do what ever I can to see that no one that I know ever does business with them.jeffrey G.
When I got my truck it smelled like someone was smoking in it. I could also tell cause the window was left rolled down a little bitSTEPHANIE H.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Channing P.
El cliente no dejó un comentario.breone W.
Continue with the development of great customer service, it is very well appreciated!Eric G.
Had great service: convenient, quick and friendly.MICHAEL D.
El cliente no dejó un comentario.Benjamin S.
El cliente no dejó un comentario.TAMARA U.
Service was great, online registration a little slow. Over all good experience.Michael G.
The representative who checked us in was extremely nice and helpful.SHILOH N.
They were very friendly it was my first time renting a truck so everything was explained to me. It was very easy after that. Thanks I recommend this locationANNETRICE C.
El cliente no dejó un comentario.RONALD S.
The manager was a exceptional! He was very helpful and professional. The woman who checked in my truck was also very friendly and helpful. Would definitely use this location again.Dana A.
El cliente no dejó un comentario.DOUGLAS D.
El cliente no dejó un comentario.THOMAS S.
Great customer servicesCYNTHIA C.
Excellent!!!BARBARA P. | Overall Experience
Very upset. Was not notified that I couldn't use the storage unit I rented until I arrived with all of my belongings. Had to go to the Brooklyn Park site, I hate it, had to get 3 units vs 1STACY Z. | Reservación
.BONITA S. | Overall Experience
All staff very friendly and helpful.JONATHAN B. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
We have the largest selection in the industry!