The staff was friendly and very helpful. Much appreciated
cheryl m | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Country Club
Testimonials From Recent Customers
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The two gentlemen that helped me were so professional and helpful. They went above and beyond their job and I seen all the customers there satisfied with their performance. I gotta say it's very rare. Do you come across hard-working people like those two gentlemen that helped me..
jason g | Overall ExperienceYall are awsome.
LINDA H | First ImpressionsVery clean facility that is well maintained. The manager helped get us checked in and was personable and professional. Great job everyone, keep up the great work!
Myles Y | First ImpressionsThe was very friendly to work with & very helpful.
CLEVELAND J | Overall ExperienceKeep Matthew
Ilma RExcellent equipment in good operating order.
RUBEN MManager is top notch!
John K | Overall ExperienceStaff very friendly and helpful
Stacy A | Overall ExperienceVery nice
Feroz n | Overall ExperienceMy agent went out of his way to help me. Even stayed late.
John K | First Impressions💯💪
MANUEL B | Overall ExperienceGreat Service
nathan B | First ImpressionsGreat staff really good GM. More then helpful and I would highly recommend this storage facility
BRANTLEY W | First ImpressionsHave the right size truck for rent
JOSE WVery good
Feroz n | First ImpressionsVery nice people working for you. However, the layout is not customer friendly. You have your employees hidden in the far corner past boxes and they are not visible or can even see you until you get through the maze. Seems like they would be more visible. Great guys and helpful.
CHRISTOPHER LLo recomiendo. Fue algo bien, me parece que son buenas personas. Excelente servicio
JOSE R | Overall ExperienceVery friendly and helpful
LESLIE CMade a reservation and when I showed up to pick up the equipment on the reservation date, the equipment was not available and I had to downgrade to a smaller trailer. Threw a wrench in my plans and timing because I had to use a smaller piece of equipment. I will never rent from U-Haul again!
DAVID EDamian and Jerry are awesome
GERARDO BOther than west Texas dust yes very well kept thank you very much respectful and helpful
SHERI E | Overall ExperienceSometimes the exit gate would stay open and would stay open for an extended period of time. Did have my window on the rv broken once and another time the hitch lock was broken off as if someone was going to try to steal it. May need to have someone monitor the cameras
David A | Overall ExperienceJust making sure that equipment is checked properly because the trailer that I had came with a defective tire.
KIRK IThe gas pedal fell off after 45 minutes of driving. Was supposed to get someone to call me about a rebate have not got that call yet. Had to wait almost 24hours to get back on the road made my whole trip run late by a whole day.
CHANDIA ARenting a U-Haul trailer was a breeze from start to finish! The pickup process was quick and easy, with friendly staff who made sure we had everything we needed. The trailer was in excellent condition-clean, sturdy, and well-maintained. Towing was smooth, and the equipment performed perfectly throughout our trip. Returning the trailer was just as easy as picking it up, with a simple drop-off process that took only a few minutes. Overall, a great experience! U-Haul made our move so much easier, and we'll definitely use them again in the future. Highly recommend!
DANIAL LRates on storage are way to much ..
MELANIE SDamien and Jerry and all the staff were always so friendly and so helpful and efficient from day one, thank you all for making this whole process easy and stress free I would highly recommend them for all your storage needs thank you !
Veronica L | Overall ExperienceThe Isaac I think his name was but he did amazing job I would recommend him every time thanks to you buddy
EVANGELINE P | First ImpressionsExcellent service
Hope M | First ImpressionsBélico
ADAN PWe rented the car trailer to move my son's jeep who is serving in the Army and relocating duty stations. We made it to California with the trailer and one of the tires was not working. We called U-Haul and they sent out a service guy. He looked at it and said that trailer should have never left the store with that tire like that and it could tell it has not been inspected before renting it to us. He said we would have to contact U-Haul to get a replacement trailer. We were suppose to leave that next morning at 4 am. U-Haul called and said they were sending a tow truck out to pick up the trailer. The trailer was inside a yard where we were picking up the jeep. The tow driver would not go inside the gate and get the trailer and told the owner of the property he would have to move the trailer out to the road for him. In all this, due to where the trailer broke down at the man busted his tail light on his truck. Which I think yall should have to pay for. Then my husband was told they found us another trailer and pick it up at 7 am. Which puts them behind on leaving. They get to the U-Haul place in Phlen California and he says he does not show any paper work when a trailer is being replaced. My husband had to call U-Haul twice and they kept saying they sent over the paperwork. The man at the U-Haul place told my husband he would have to pay $1,000 to rent another one and we could just deal with yall to get reimbursed. Hell no. After 4 hours of going back and forth and the man told my husband to take the trailer. They finally made it to Odessa Texas at 11am Monday. After having to drive all night. Got to the U-Haul place in Odessa where we rented the first trailer and they didn't seem to have any concerns over this issue. Was only willing to refund a small portion of the rental. Due to all this, we were out a tail light on a truck, left late trying to get to our destination, and costing us more money in fuel. I would hope Haulk would make this right. Not a good experience.
JOSHUA BBuen servicio
JULIO SAsked for one day rental got charge from Friday-Sunday . Wasn't clean . Smelled like cigs . Truck sound like it was gonna blow up
Payson SThe staff there went above and beyond they were very helpful at all times I do appreciate that in staff. When I first arrived there they helped me get my car off the car-trailer. I feel like they were A1. They did everything that they could to help me Thank you U-Haul for having great staff there.
Tracy M | Overall ExperienceThe manager who helped us was wonderful.
JESSICA SJob well done!!
JAMES WMake sure the equipment this company rents out is in a 💯 present functional and not break down as soon as it drives out the lot.
ABEL VU-Haul is great for moving One Bed Room Apartment to a Studio Apartment. I will use U-Haul every single time whenever I need to change to a New Apartment
ALWIN KExplain more details about the rental and the drop off location i told the guy I was going 30 miles to another town and when I went to drop it off they told me is was going to be a fee of $300 extra for not taking it back to the same store not only that the truck ran like crap the hole time never will I use U-HAUL again
COBY WQuick and easy to rent and pick up trailer.
SERGIO FLove this location. Always helpful, excellent customer service, always going above and beyond.. friendly, nice, and just made the return experience amazing... top notch location
JESSICA JMuy satisfecha por el profesionalismo y respeto de cada uno del equipo, especialmente con Damián, Rafaela Gerardo (Jerry).Excelente servicio al cliente. Recomendare siempre esta ubicación . Muchas gracias y Bendiciones
Liliana D | Overall ExperienceVery helpful and professional. The truck was packed well and all the furniture was protected and handled with extreme care. Very satisfied with this team.
tina p | First ImpressionsThis is my second time renting at this location and would again in the future if needed. Damian went above and beyond by coming in on his off hours because I somehow lost my pad lock keys when my key ring broke just a few days before. Total life saver! Excellent service as always! Also, Maria was very kind. She saw I was alone and continued to check on me while I emptied my storage. So sweet.
carla a | Overall ExperienceThe General Manager took great care of us. Filled up the truck and everything. He was amazing. Highly recommend this location. Gave me extra miles to make sure we made it and didn't charge me.
BRITTANY EFast and efficient
JASON RDamian Tavarez was absolutely the BEST. He was helpful, kind, considerate, and very attentive to us. He is amazing and we were very thankful he was there for us.
MICHAEL AHeadlight out in the vehicle
KEITH HI received an excellent service. Mr. Damian Tavarez was very attentive and helpful. All my needs and expectations were met. It is the second time I use your service.
CARMELO TDamian and Jerry are great representatives for your company! I will be back!
DAVID BDamian was great
Feroz nThe computer system at this location is terrible. It takes way too long to check out and pay for anything. The staff there is amazing and very helpful and nice and try really hard to help any customer that comes in. Since it took so long to get a storage unit, we saw 3 others customers having problems too, we asked why and they said our computers are difficult. I am writing this review because the staff are great and Uhaul isn't helping the staff. Soo I give the staff a 5 ⭐️… I give Uhaul a 2 1/2. Come on Uhaul you can do better for your employees.
KAREN E | First ImpressionsWe want to thank TJ, Damian, J and the entire crew. Everyone was very nice and very helpful.
MARIA RManagement needs to take the time out and buy the crew lunch they're awesome!
JACKIE WHad to pay for the extra mileage they changed pickup location. The key was in a different box fortunately tried all the boxes and got found it.
Lindy JAmazing Staff! Super friendly and very helpful!
KATHERINE R | First ImpressionsGood product Good service
ROBERT VAmazing manager…and employees!
june c | Overall ExperienceThis facility is clean and air conditioned. It is well maintained and has a great security systemin place.
Niki B | First ImpressionsThey over charged me
NICOLE MDamien and his crew are.top notch! Thanks again boss...
ISRAEL H | Overall ExperienceExcellent service.
DARRON HThis location was amazing, the customer service was over the top. I gave up with the APP that is useless! The online customer service is nice but they were no help. In person is the way to go. We will rent a trailer again from this location.
DANIAL LVery professional staff..
Ramon GIf I ever need U-Haul products or service this is the only one I will go to.
Michael CI was looking for a cargo van, and on the website it said there was one available at a different location, that I went to first. It was not at that location. The location it was at, was the one I had to go across town to, which, online, it said that there were none available.get your act together.
Cheerilyn CNone. Seamless rental transaction
JAMES MGracias
Andrew B | Overall ExperienceGreat service as always!!!
greg b | Overall ExperienceGracias
DAYLAN S | First ImpressionsChoose this place for your hitch install over any place or other Uhaul locations.
James CThe staff was incredible, very attentive to my needs. Manager was awesome.
Mark RExcellent service and friendly informative employees. Highly rated company store.
Hugh SJust everything good!
Luis MGood value for the money!
William N | Overall ExperienceU-Haul app development team need to work diligently to fix multiple major issues within the mobile application. Certain instances prevented customers from using the app entirely creating negative feedback towards the brand, therefore cutting into potential revenue. Failure to complete this task will likely single-handedly affect the company as a whole.
Adriel GThe management is amazing.
Ciarray H | Overall ExperienceGreat location and staff.
Brenda R | Overall ExperienceGreat customer service from Damian and all staff members
Abiel R | Overall ExperienceDamien has great customer service. Willing to help out ant way he can!!!
greg b | First ImpressionsStaff was extremely friendly and very helpful! Would absolutely recommend!!
ROSA G | First ImpressionsDamien was very nice, friendly, helpful and knowledgeable.
Kimberly C | First ImpressionsStaff was extremely friendly and helpful!!!
Chad H | First ImpressionsRalph Corral, Your positive attitude and willingness to go the extra mile for customers is appreciated." You demonstrated excellent product knowledge during that visit, which helped me feel confident in you. Excellent customer service!
Aaron P | Overall ExperienceI was so pleased with the service I received from this business. Damian Tabarez went above and beyond to help me find the perfect item. I was very impressed with the quality of service I received. -Thank you
Aaron P | First ImpressionsGreat service and facility is well maintained and clean.
aaron b | Overall ExperienceHad a great experience here at U-Haul! If I ever need any storage facility or any moving van I would definitely come back
Jessie S | Overall ExperienceThank, the service was very helpful and polite, thank you very much
John G | First ImpressionsGeneral Manager Damian Tavares was extremely helpful and knowledgeable about our concerns.
MARIO V | Overall ExperienceExcellent customer service
MARIO V | First ImpressionsDamian was very helpful and knowledgable.
Randy B | First ImpressionsInstructions need to be more clear. This is not a gated access. Did not realize you need a card to swipe to gain access. Lock was not in unit but with it being non-gated access, I did not understand where you would enter an access code and they don't put in unit because they can be taken. The facility has two access areas to outside, non-temp controlled units which makes it confusing. Plus, access hours are 5-10pm. I had the impression it was gated access and surprised it was not; However, I understand the alarm now and access to our unit.
Tiffany D | Online Move InInitial unit assignment was messed up. when I asked to change to a smaller unit, I got one anad was charged the same amount, not what I was quoted. I had moved out of state and fixing the problem was not easy.
Gregory M | Overall ExperienceI appreciate U-Haul especially Damien Tarvares he deserves a raise he has excellent customer service skills and I truly appreciate him. I needed the storage right after my Mom had passed it was a difficult time in my life but he made me feel as if I were a family if U-Haul and that made me feel good about putting my stuff in there. Thanks to the whole team
Marsha T | Overall ExperienceEverything was neat.
jesus T | Overall ExperienceGeneral manager was great easiest process I’ve gone through in a while and was always there to help/answer any questions.
Jermiah R | Overall ExperienceThe manager there went above and beyond with his assistance! Amazing personnel, highly recommended
Hector G | Overall ExperienceYour telephone booking agent dropped the ball on a reservation for a 10 x 15 in corpus christi. It forced me to take a smaller unit. Now I have to rent two units. Your staff in odessa are suoerstars.
SCOTT B | Overall ExperienceDamian was so great! Very friendly and helpful.
Amanda S | First ImpressionsWish they didn't charge me for June since I moved out a week before the day I was supposed to. Was inconvenience trying to get my money back.
Matthew S | Overall ExperienceVery helpful
Tyler W | First Impressionsstorage facilities was best suited for my needs. The staff were very supportive and helpful.
Christopher M | Overall ExperienceU haul charged us twice. Once when I reserved the trailer, and they charged my husband when he picked it up. So now we are trying to call and get the second charge reversed, crazy how inefficient the system must be for uhaul not to know we had already paid?!
GIDEON C | Overall ExperienceThis was the best experience I've had with any storage facility and I've used several over the years. I always felt my unit was secure and the staff was easy to communicate with and helpful if I ever needed anything.
Shepard L | Overall ExperienceEverything was perfect, I will recommend uhaul to anybody. awesome service and everybody was always super helpful
dylan s | Overall ExperienceFrom the 2 guys that helped me out at check-in, to the clean storage room we rented to the huge assortment of moving products, the $20 dolly to move out things, to the very clean and we'll taken care of moving truck. Everything was awesome and a great experience. HIGHLY RECOMMEND this U-Hual center. If all of the U-Huals are this awesome, they are running this company very well.
Kristian W | First ImpressionsThe manager is extremely helpful and friendly.
Sue J | First ImpressionsVery Nice and Intelligent!!
Ronald B | First ImpressionsIf I ever need another storage I will definitely use this location!
Daphne R | Overall ExperienceI believe her name was Reba? However great customer service, more than helpful and couldn’t have chosen a better facility. 10/10 would recommend
Gregory T | First ImpressionsYour employees at this facility are amazing and all are willing to help. You definitely need more employees like Adrian. Great customer service by all employees that I met in the 8 months we used your facility.
Maggie P | Overall ExperienceGreat customer service!
Tammy R | Overall ExperienceI really like the staff, they are always so friendly
belinda m | Overall ExperienceClose to the house
Ruben M | Overall ExperienceSize of truck ordered online and reserved was not the truck received, it was a small one. Information regarding my storage unknot was not gone over while picking up truck. Thankfully office was still open to go back and sign paperwork to access unit. I did upgrade to a bigger unit since I was able to see a sample unit in the office which was helpful. Not to bad of an experience but wished I had the truck I reserved to help save time and be able to get the load done in one drive.
Sofia G | Online Move InGreat facility. Professional service. I would recommend.
steve b | Overall ExperienceThe person who was there (young man Hispanic possibly) was awesome ! I've recently moved back to Odessa . And let me tell you it is very rare that you find someone that actually likes there job. He was great and gave me the entire lay out of the facilities. He is great and deserves recognition. He's a keeper . And also the manager that was there was awesome as well . Keep up the great job it looks great !!
Marissa S | First ImpressionsGreg and Sheyenne were extremely knowledgeable and helpful through truck rental, storage rental and other purchases. They are the best.
larry b | First ImpressionsAll staff was absolutely nice,patient, helpful and understanding ....made my day after I was struggling with my day....thank you all 😊
Suzanna N | Overall ExperienceSuper friendly and accommodating. Very professional.
Gregory M | First ImpressionsAll the staff was polite mannered and very kind to this old lady that I am...I was having a bad few days and they were just so awesome I can't say it's hard to find good people but this bunch was above and beyond in helping me in everyday possible
Suzanna N | First ImpressionsStaff has good people skills
cecil j | First ImpressionsExcelente
Dany P | First ImpressionsThe staff was awesome - there was only one computer working so the staff was using their phones to fill out the paperwork and be able to help me so I didn't have to wait. Very friendly and helpful!
Cheryl M | First ImpressionsPrices better than competitive. Need more covered spaces for RV trailers
Ruben M | First ImpressionsU-Haul does not know how fortunate they are to have Mr. Jacob Meador as the GM. He is the most professional customer service of U-Haul I have ever experienced bar none. He is the most knowledgeable as well. He was short handed that day as all his help called on sick what a disgrace. I strongly recommend U-Haul VIP's and the CEO put Jacob on a Nationwide training program immediately to learn his upmost courteous customer service. I recommend promotion 1 April, 2022. Terry G. Jones
Jerry J | First ImpressionsThe people at this location were amazing and helped me with everything I needed. The manager was fantastic and helped me getting a truck, showing me the place, and managing my rental. It's also extremely conveniently located, accessible, and clean. Felt very secure too with my items.
Samuel G | Overall ExperienceJacob was such a great help!! If I could give him 10 stars I would. Cleanest Uhaul I have ever been inside.
Daphne R | First ImpressionsThe guy Jacob was always helpful, and would stop what he was doing and help us out.
Miles H | Overall ExperienceRock star service!!
Chris A | First ImpressionsThe free lock was not in the building I rented, but overall good experience
Chris P | Online Move InFriendly, professional and knew what he was talking about.
Barbara R | First ImpressionsEveryone was so helpful and understanding!! By far the best experience I've had with uhual before!!
CHANDRA C | Overall ExperienceThis was a great place to get, very clean and easily accessible. But the staff are are the real hero's out, we're awesome with the rental, and helped tremendously. They also helped the guy before me in line too.
NICKOLAUS H | First ImpressionsThe associate was so courteous, informative and professional! I'm a first time customer who has been very happy with the customer service. Thanks again
BOBBIE L | First ImpressionsA secure feeling overall, friendly, and nearby proximity to the city and it's businesses.
Angel R | First ImpressionsMy experience with U Haul on billy hext rd. was very good. Jacob was very helpful and cordial when I was looking to rent a space. More importantly he demonstrates the same courteous manner when I terminated my rental due to another facility offering covered parking for my trailer. That was the ONLY reason I chose to store elsewhere. I'd highly recommend U haul and want to congratulate them for having such an exemplary employee like Jacob. Good job!!!!
Alan B | Overall ExperienceGenial
CHARLES B | First ImpressionsJacob was very helpful. I was in and out quickly and he was able to answer all of my questions. Jacob made the whole process very easy.
Miles H | First ImpressionsI took away a star because my reservation wasn't ready. I had to wait so long and my movers were ready to unload. Otherwise, the staff kindly took care of the problem and I was satisfied.
Elray y | First ImpressionsThe lady in the front didn't try at all to help me getting the uhaul truck even when I went inside to ask for help. She said the keys were in the truck ready for me but they weren't. I rented a truck & wasn't even able to use it to move my belongings.
Gina R | Online Move InGreat security,staff, temperature controled ....grand!
Timothy O | Overall ExperiencePoor unfriendly staff that couldn't stop complaining about their problems here at this job.. nagging and complaining while trying to enroll me.. almost said no but the free one month of storage was why I stayed. Then I canceled on my login from online and it was processed but never actually approved until they sent me a late notice and default. Which I had notified 6 weeks prior off moving out..
Jason W | Overall ExperienceLove the staff… very helpful over the years.. would recommend them to anyone.. great over experience. Jacob and Damian were always very helpful and nice.
Nora R | Overall ExperienceThis facility "DOSE NOT HAVE" a 10'x20' , climate control !! They rent you : ( "2") 10'x10' lockers. ( sometimes close to each other, sometimes not) When you have several items at 12' in length, and find out, After reserving, and On the day of move in, That the advertised 10'x20' DOES NOT Exist. It is very dishonest and added stress!!! I was told by manager, The largest this facility has is 10'x15' for climate control.
Venita C | First ImpressionsThe only comment I can make to help you all improve at this specific location, is that the Auto Pay never worked. I had set it up 2 or 3 separate times and the payment would never go through automatically, someone would eventually call to let me know that my payment was late or I would notice because I would receive a letter stating the payment was late and I would have to call in myself to make the payment. Other than that, everyone and everything else was great.
David G | Overall ExperienceAlways great
CARLOS P | First ImpressionsAwesome job!
FREDERICK W | Overall ExperienceWe will definitely be storing our stuff here again if we ever need to. Never had any issues with anything. The staff was always friendly and quick to help us out with any questions we had and get us taken care of!! Thank y'all!!
Jade M | Overall ExperienceGreat customer service.
Guadalupe G | First ImpressionsBest experience came from this location
ROBERT J | First ImpressionsNicky is amazing and is such a helpful and caring person truly a great asset to the company
ROBERT J | Overall ExperienceThe staff and facility are excellent. The website is not user friendly and confusing.
Paula C | Overall ExperienceSaid there would be a lock inside the unit. There wasn't one so o had to leave my stuff unattended and go buy a lock.
Daniel L | Online Move InCarmella was so helpful and did a great job helping us get us the uhaul for our move and made all transitions smooth and simple. Very thankful she was there to help us meet our needs in such a tough time. Thank you so much!
ROBERT J | First ImpressionsJacob was very courteous and got me the exact unit I needed.
Alan B | First ImpressionsJacob helped me out several times through the process of a Truck and Storage. He was very Professional and helpful.
JAMES C | First Impressionsno comments at this time
Rigo U | First ImpressionsOn the day we moved in our furniture was severely damaged and we needed extra boxes and the staff was generous upon seeing how distressed we were and gave us a couple of boxes for things that were falling out of delivery boxes. They helped us by putting a new lock on one of the doors when it wasn't locked properly in our absence. Great group on Billy Hext Rd, Odessa, TX.
Wayne & | Overall ExperienceThe employees were very nice and helpful
STERLIN R | Overall ExperienceEveryone at Uhaul moving&storage country club was amazing. They helped me when I got sick and couldn't make a payment. I highly recommend Uhaul moving&storage country club. If I need anything from Uhaul I will be going there even if it's in Odessa and I'm not. Thank Y'all for being who y'all are and not being like most people.
Alisha R | Overall ExperienceThe employees were helpful and very knowledgeable about the process and helped us make decisions on which storage unit best fit our needs. The process was seamless and we were pleasantly surprised by the ease and friendliness of the employees. We were also turning in a trailer at the same time and that process was easy as well. Thank you to everyone at U-Haul from California to Texas for making the move less stressful!
Lynn V | First ImpressionsThe units did not have locks in them, but the front desk clerk gave me two. Was just a little inconvenient having to go there and wait... but it ended well. She was also nice enough to come spray for a spider.
TAIQUITHA R | Online Move InExcellent storage facilites and staff extremely helpful! ¡Gracias!
Michael G | Overall ExperienceWas not able to move into storage space (Covered Parking Area) rented due someone else parking equipment in space I had rented (Area YO61) had to move to area ( YO55)..
Phillip H | First ImpressionsThank you so much for great service and so much more.
George M | Overall ExperienceYou need rental moving trucks with hydraulic lifts!
Juan D | First ImpressionsNeeds payment done and back wall installed
Cesar a | Online Move InHave still not been able to access my unit. First time I went my code was denied. Note on office window saying they were out. Called customer service but did not have time for a 30-45 minute hold. Chatted online with customer service on Monday. Was only told someone would return my call. 2 days later and nothing. I'm paying for a storage unit I can't even get in to.
Amanda H | Online Move InWe do have an issue with the left side of the roll down door. It seems to put in at the bottom, like its out of the track?? Maybe UHaul could check on that next time we are by there? Jacob was super helpful, he is the reason we came back to this facility. We actually moved 3 storages into 1. He's great!
Dale M | First ImpressionsThe front desk guy was so nice. I didn't have to go inside (I have cancer) so my friend went in with all of my stuff and he let her. They didn't have the one unit I thought I reserved but instead gave me 2 for the same price & size! My units were side by side and they unloaded easy! 10/10 would recommend to anyone looking for somewhere to store anything climate controlled!
Jen T | First ImpressionsThe storage units are very clean and well kept.
John W | Overall ExperienceThe move in was great thanks to Sydney Perez, she was very helpful, professional, help out 110%.
Timothy O | First ImpressionsOriginally had an electronic gate , due to expansion has not had secured entry for some time. Very satisfied with staff and facilities other than previously mentioned entry.
Cavin Z | Overall ExperienceExcellent Excellent experience. Top of the line
TREVOR Q | Overall ExperienceI will recommend your facility to anyone needing storage. I may even be back for a different unit. You are closer to my new home and took great care of us. Gracias
Rockie L | Overall ExperienceEmployees were RUDE, UNHELPFUL, and prices kept changing! Lots of problems
Nathalia M | First ImpressionsExcellent!!
Angi S | First ImpressionsVery good price and easy but if you live in California ufff go to Vegas, NV or different state and rent there you going to save a lot money
David R | First ImpressionsHighly recommend. Affordable and easy accessible
Eric Y | Overall ExperienceThe staff was always there to help me and I always felt my stuff was secure!
Serena M | Overall ExperienceJacob was extremely knowledgeable and Helpful.
Molly C | Overall ExperienceThis storage facility has been a great place to store extra items over the past several years. I would gladly recommend it.
LUIS T | Overall ExperienceThis site has always had a professional and polite staff. Recommended!
Sean G | Overall ExperienceI would recommend this location the young man that helped us the day of our arrival went above and beyond providing an excellent costumer service. This company needs more employees like him. Thank
Jose A | First ImpressionsKelly was amazing. I also had help at the Billy Hext location from Jacob. They both made this experience absolutely easy and actually enjoyable. Who enjoys moving. I did this time. Thank you both.
Zeke F | First ImpressionsThe guy up front was super helpful. He gave great service and met our need. Very professional.
Jessica R | Overall ExperienceBest storage unit and staff that I have used
Zachary f | Overall ExperienceI stopped by around 3:30 on 5/17 and the guy at the front desk was everything you'd want in customer service. He went above and beyond and I would go back just to get his help if I wasn't moving
David W | Overall ExperienceJacob is always very professional and courteous! I like doing business with people like Jacob.
Michael H | First ImpressionsJacob was a pleasure to work with. Always helpful. Thanks Jacob..!
james c | Overall ExperienceBeyond Perfect
afram m | Overall ExperienceBest Service that I have ever received from a Uhaul personnel. I will definitely recommend this place to my friends.
Morgan D | First ImpressionsThe world needs 1million more Jacobs!!!! Thank you Jacob for excellent service!!! Keep doing what you do ; God and man will reward you!!!!!
Aleshia B | Overall ExperienceJacob was amazing!!! He made everything simple and easy. Not only was he knowledgeable but he was super friendly and kind hearted. I will definitely be coming and seeing Jacob on my next move 10/10!!!
AARON H | Overall ExperiencePerfect place to storage all our things! Very clean!
Shayla H | Overall ExperienceThank you very much
Magda E | Overall ExperienceThe manager is extremely helpful and compassionate.
Myra A | Overall ExperienceEverything was good people that work there were great nice facility
Steven S | Overall ExperienceEfficient service.
David J | Overall ExperienceThe people here are Awesome & very helpful, the facility is clean & on great condition & great location!! I have already recommended it to my son who moved his stuff from a storage in Midland to!!
Charles A | Overall ExperienceExcelent service !!!!!!! Very professional !!!!!!!!!!!!!
Magda E | First ImpressionsWonderful experience with storage at the Country Club location. I received excellent customer service from the previous Manager, Doug and the excellent service continued in his absence.
YaVette E | Overall ExperienceJacob Meador was great. He made the whole process swift and painless. He has earned my future business.
Jason B | Overall ExperienceExcellent service, great staff!
Judith C | Overall ExperienceGreat staff, great location. Would recommend!
Hannah H | Overall ExperienceWas an ok experience- not the best just ok - staff could use more training although nice had some issues
James P | Overall ExperienceA OK
Kerry T | Overall ExperienceDameion was a great help. He friendly and a pleasure to work with.
veronica m | Overall ExperienceExcellent staff! Helpful and very professional.
Kelly T | Overall ExperienceThe sales lady was rude and the truck was less then what I expected. I've rented trucks before from U-Haul and I was completely put back this time around.
virginia b | Overall ExperienceDamian Tavarez provided EXCELLENT customer service. He helped my family and myself during a very scary time due to what I would characterize as a mechanically dangerous 26' moving van.
William H | Overall ExperienceVery pleased with the overall experience with UHAUL! Will recommend to everyone!
jesus p | Overall ExperienceGreat facility Doug did a great job. Made up for poor service at the midland wall street ihaul
Steven D | Overall Experience