Customer Reviews for U-Haul Moving & Storage of Corpus Christi

1,212 comentarios

5129 Kostoryz Rd   Corpus Christi, TX 78415

(361) 855-8026

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(361) 855-8026

5129 Kostoryz Rd
Corpus Christi, TX 78415

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Adrian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eliezer L. 
Clasificación:
5.0

Nothing to add at this time. Everything was great!

Glenn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meredith H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

The U-Haul was not at the requested pick up location. Had to drive extra miles to this location. The website shouldn't have let me pick the location that If there was no U-Haul available

Onesmus M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd G. 
Clasificación:
2.0

I'm still not sure why I was charged for fuel. I drove 11miles. I put in $4 of gas. It is at about the same place it was when I drove away. I took a photo of it before leaving the parking lot. This was a requirement at the crosstown location and I didn't have issues with them. It was not a requirement at the kostoryz location but I believe it's good practice. I'm too tired to argue it but incredibly unsatisfied with this particular experience with any uhaul location. I've used uhaul for moving and storage throughout my adult life and this time I walked away annoyed. How about not just improve it for the next customer but improve it for me.

Julissa A. 
Clasificación:
5.0

Customer service was excellent!😊.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances Z. 
Clasificación:
5.0

I actually was reserved at another location, but the individual never returned the truck for me the next customer. This site rented me the van immediately and had me on y way! Great customer service and a quick response to my need.

Barbara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blanca O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
1.0

See above

WILLIAM H. 
Clasificación:
1.0

Make sure u have proof before taking someone's truck n belongings in it

Ray A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa S.  |  Overall Experience 
Clasificación:
1.0

My issue is with everything prior to this. Originally had it reserved for the one on Slaughter Lane in Austin for 8am. I get there and they tell me my reservation had been moved 25 miles away. No call, no text, nor email at all to let me know. Unfortunately I can't make it so I call the help line and the agent rebooks for the same location for a bigger truck to pick up at 4pm. At least a few hours later I was given a call but letting me know now that it had been moved 40 miles away. They did give me an extra few miles and a small discount that didn't even cover the extra cost of gas. Overall my experience has been terrible and will never use uhaul again or recommend it to anyone I talk

Kenneth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trinidad P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia G. 
Clasificación:
5.0

10ft box truck w/75k miles. Ran fine - mechanical issues needs front end alignment (pulls right), and environmental system control puts all air out of defrost vent (a/c worked great, just couldn't control the output direction). Reported to management on vehicle return. Otherwise, this facility had my truck ready on time, and prepared w/the extras I requested. On duty manager Yvette extremely helpful and professional. Generally, very pleased with my experience.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus C. 
Clasificación:
5.0

Crystal Figueroa was very helpful and very friendly. I appreciated her help and how she accommodated my needs. Gracias

Peggy C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugenio S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana R. 
Clasificación:
5.0

Awesome desk associate!!

Robert R. 
Clasificación:
5.0

In my opinion, I didn't see any discrepancies all was excellent. The service was outstanding the manger treated me with respect and was very courteous. Kudos to the manger and her staff! Thank you for allowing my input. Respectfully, NIC Briseño

Nicolas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iuliia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ajay H. 
Clasificación:
5.0

The lady working the desk was Kind, responsive, and handled numerous customers simultaneously. Impressive customer service. Will return if needed.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elvia S.  |  Overall Experience 
Clasificación:
4.0

The only thing is that I turned in everything on the 14th. And they are just checking me out.

Tenika H.  |  Overall Experience 
Clasificación:
5.0

Excellent service from the team at this location. I had to extend my rental several times and they accomplished that quickly and efficiently.

Cecil J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL V.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscilla B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary Ann P.  |  Overall Experience 
Clasificación:
5.0

Returned the u-haul early and there was not prorated refund!

Daffna G. 
Clasificación:
5.0

the internet app can be a little testy

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Marcy P.  |  Overall Experience 
Clasificación:
3.0

Was way over my budget. Didn't realize $39.99 would turn into 93! It's my fault for having my daughter go pick it up and not knowing all the other cost.

Serena O. 
Clasificación:
5.0

Very very nice and very very helpful

Julia A.  |  First Impressions 
Clasificación:
5.0

Ms. Figueroa was very professional and helpful as well.

ARNALDO Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan G.  |  Overall Experience 
Clasificación:
5.0

Spent a year in multiple units and from start to finish it was easy, convenient, and professional. Will use your services again, if needed, and recommend your location and services readily. Thanks for running a great business.

Kyra B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory M.  |  Overall Experience 
Clasificación:
5.0

Fast easy and inexpensive Thank you

ROBERTO R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Autumn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia G. 
Clasificación:
5.0

Everything was smooth and easy. There is no need to change a thing.

Ariceli R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalinda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn A. 
Clasificación:
5.0

I love this place the employees are awesome and understanding very helpful!!!!!

Cynthia G.  |  Overall Experience 
Clasificación:
5.0

Crystal i think was her name and she was awesome really went out her way to help me

Leland R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose M.  |  First Impressions 
Clasificación:
5.0

Fast, convenient, excellent customer service. It be great to have a couple more parking slots up front. Other than that, it was great service and I will return.

Elizabeth A. 
Clasificación:
5.0

Extraordinario servicio al cliente

ISABEL M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rennie P. 
Clasificación:
5.0

The entire process was very easy to navigate I would highly recommend this particular location. The counter person was very helpful

Christine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richelle H.  |  Overall Experience 
Clasificación:
5.0

The staff was so friendly and knowledgeable

Jordan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel N. 
Clasificación:
1.0

Overcharged on fuel.

Julio N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina F. 
Clasificación:
5.0

Crystal was professional and very helpful would definitely recommend to all Thanks!!

Thomas G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacie M. 
Clasificación:
5.0

First class.

DAVID M. 
Clasificación:
5.0

The employees were very helpful very professional and helped me with the questions I needed to know just excellent!!!!!!!

Cynthia G.  |  First Impressions 
Clasificación:
3.0

vehicle was ordered from u-haul on spid new location not known until collection. not the first time this has happened. poor service guys.

Phillip N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D.  |  Overall Experience 
Clasificación:
5.0

We love the unit.

Karan B.  |  First Impressions 
Clasificación:
4.0

The location needs a bigger parking lot.

Myra B. 
Clasificación:
4.0

The lady working that day was so kind to direct me on how to access services to unload my truck because my unloader did not show up!! I was so rushed that day I didn’t properly thank her!! She demonstrated very good customer service!! Great employee!! Thank you, Tonda

Tonda J.  |  First Impressions 
Clasificación:
3.0

Windshield was dirty from the inside when I got it, used mask behind the seat, other stuff. Steering was off and made the drive stressful. The truck shouldn't have been pulling to the right as hard as it was.

Annalysa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Domingo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

Great customer service from Crystal

Thomas G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan B.  |  First Impressions 
Clasificación:
5.0

Storage was way to small for my items…half of my items had to be stored in the uhaul for 5 days…

Aj D.  |  Overall Experience 
Clasificación:
5.0

This location was perfect the peaple were nice and they had fast service the truck was easy to access and easy to bring back and the price was great.😊.I would recomend anyone rent a truck there.

Linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus B.  |  Overall Experience 
Clasificación:
5.0

Great place to rent U-Haul......... Great help in helping 1month rent free storage unit big help Thank y'all so much

Fidencio O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
5.0

Crystal is nothing short of outstanding, customer service, a very friendly person!

Nicolas B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia D. 
Clasificación:
5.0

Extremely fast and helpful both at pick up and drop off. Way above average customer service. ¡Excelente ubicación!

James W. 
Clasificación:
3.0

There was a roach infestation as soon as we started unloading one box. Roaches everywhere. The lady who helped us did provide Raid and let us know she would be bombing the facility. Came back a day after and found 2 or 3.. Really hoping they are dying off and we won't have to worry with the roaches anymore

Jolynn T.  |  Online Move In 
Clasificación:
5.0

For me, this U Haul location and people running it, are the best

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gilbert V M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susana S. 
Clasificación:
5.0

Yvette was professional and extremely helpful in meeting my storage needs. She also guided me through an upcoming 20' rental for my moving needs. Promote her!!!

Michael L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Candi F. 
Clasificación:
5.0

Fix the problem with making a reservation for a specific vehicle and then when a customer shows up it's not available because it wasn't returned. Charge a hefty fee at pickup that can be reversed upon return of the vehicle. This problem cost me more money and about 3 hours in extra time. Thanks to Yvette it worked out and I was refunded 50.00.

Brenda O. 
Clasificación:
5.0

The ladies at this store are outstanding. Competent, friendly and skilled in their trade. Always a pleasure to work with..

Bruce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristie L. 
Clasificación:
5.0

Great job guys keep up the good work!!!

Adelita D. 
Clasificación:
5.0

The staff was always friendly and would make sure any request you had was taken care of. After a fire in a neighbor building and before anyone could access the property, i received an e mail assuring me there was no smoke damage. Will definitely use again if needed.

Richard H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

The women at my U-haul have been the best people ever. All thumbs up!!!!!

Luisa P.  |  Overall Experience 
Clasificación:
5.0

Friendly staff, very understanding and helpful, knowledgeable, sensitive to difficult situation.

Shannon R.  |  First Impressions 
Clasificación:
5.0

I just need a small truck more often than they can get me one. Hope I get one on Sunday. Other than that, they are great.

Brenda B. 
Clasificación:
5.0

Both ladies at the front desk were exceptionally friendly and competent. The facility was great and met our needs perfectly. If possible, perhaps early turn in could be refunded (we were done with our unit a week early).

Diana G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe R.  |  Overall Experience 
Clasificación:
5.0

A great place to store your goods , plan to use them in the future. Appreciate y'all !!

Jack G.  |  Overall Experience 
Clasificación:
5.0

Great Staff !!👍

LOUISE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla R.  |  Overall Experience 
Clasificación:
5.0

The sales person was very efficient, had my truck ready, gassed up, and had my supplies in the truck.

Jon V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bianca Ann F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew E.  |  Online Move In 
Clasificación:
5.0

One of the nicest, and yet somehow most affordable, storage facilities I was able to find. Will 100% recommend and come back if I ever have any further storage needs!

Danielle B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SABINE H. 
Clasificación:
5.0

Clean well light and seems secure

Dennis P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

EILEEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Schyler A. 
Clasificación:
5.0

Owner was professional and knowledgeable. Understood the value of customer's time and got me in and out quickly.

Howard J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliseo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B.  |  Overall Experience 
Clasificación:
3.0

Giving customers an actual tour of the U-Haul, they're going to use before taking it off the lot. Especially if it's their first time at renting a U-Haul...

Selena C. 
Clasificación:
1.0

A big thank you to the staff for all the help. Made a hard transition as smooth as possible.

Gabrieille R.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Yndolfo R. 
Clasificación:
5.0

When I brought back the truck I borrowed I was charged 9.75% tax rate when it should be only 8.25% AND I was told that I needed to pay $14.00 more of gas when I informed the CSR that I had it filled between 3/4 and full. My complaints are that the cigarette lighter did not work to plug in my Garmin or my cell phone so I could get directions on where I needed to go and the steering wheel felt like it was NOT power steering and the wind made it very difficult for me to drive because it felt like an older vehicle that does not have power steering. This is unacceptable. You do not get what you pay for at U-Haul.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
4.0

It is soooooo difficult to get into this location, and even harder to get out. The truck we were given was in terrible condition, the handling, suspension were both awful, and the driver side door took all the force we had to slam shut, else the wind noise inside the cab was deafening. The woman that works at the facility is so nice and she runs that place like a boss. We're going back in a few weeks, we pray we don't get another POS.

Angelia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C.  |  Overall Experience 
Clasificación:
5.0

Only storage I recommend

JULIE ELOISE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M.  |  Overall Experience 
Clasificación:
5.0

Great help awesome customer service thank you so much!

Teodoro B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarissa G.  |  First Impressions 
Clasificación:
5.0

The staff was very professional and very kind,

Ivy R.  |  Overall Experience 
Clasificación:
5.0

Clean, secured with lighting and gated.... EASY to pay monthly bill .

ADAN R.  |  Overall Experience 
Clasificación:
4.0

App took a while to finally allow us to pick up the truck so it took around 30 minutes off of our allotted time out but other than that experience was overall pleasant will be using again!

Nicole G.  |  First Impressions 
Clasificación:
5.0

The elevator was just big enough for my mattresses and my motorcycle lift

Christopher W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas T.  |  First Impressions 
Clasificación:
5.0

You are doing an excellent job with courteous and helpful personnel.

William A.  |  First Impressions 
Clasificación:
4.0

It was upstairs and around the corner for a 5x8 closet. A bit inconvenient for actually going and getting my items. Plus there is no flex space right inside the gate. If there were multiple trucks being staged or people getting into their units in building A, there was nowhere to go, you waited outside the gate in the little parking lot. Other than that, the buildings were well maintained and no sign of bugs or rodents. The office was really easy to find.

Victoria P.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful and nice got what I needed quickly

Steve C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin B.  |  Overall Experience 
Clasificación:
5.0

Vey helpful

JANET S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosie C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amara C.  |  First Impressions 
Clasificación:
5.0

The lady’s are friendly and they explain everything to us

Alberto S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rosalinda G.  |  Overall Experience 
Clasificación:
5.0

I love U-Haul. Its always there when I need it.

Brenda B.  |  First Impressions 
Clasificación:
3.0

Their are no vacancies or trucks or that is what they told me. Portia C. Adkins 361-548-6907

Portia A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B.  |  Overall Experience 
Clasificación:
3.0

They informed me that there is a waiting list and from what I observed there are vacancies. I also planned to leave with a truck however I was told that I would be called. It has been more than twelve hours and nobody has called me.

Portia A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mari R.  |  Online Move In 
Clasificación:
5.0

Great service

Roger P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta E.  |  Overall Experience 
Clasificación:
5.0

Yvette is super friendly & helpful! Will be using this storage for small amount of stuff for under a month - site is very clean! Highly Recommend!

Julie S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary R.  |  Overall Experience 
Clasificación:
2.0

This was the worst storage facility I've ever used the Manager Crystal Figuroa thru me out bc I tied a tarp to my car and the units door.. I'm 100% disabled.. she put me on restricted access.. I use the unit to rebuild bycles and electric panels. There were other customers there who put tents up stayed 24 hrs.. she didn't say a word to them. I put the tarp bc it was pouring down rain..wen the sun comes out it's very hot.. I'm on 6 different meds.. some of the meds make me sensitive to the sun.. I explained to her she said she didn't care get out.. I'm never late on payments.. she said I disrespected her bc I put the tarp up to work on some tables. She told me to get out in 1 day.. again I'm 100% disabled disabled Vietnam vet also..I was always polite to her.. she wouldn't let me stay late and pack the 20 ft truck I rented from uhaul. Turned my clicker off. I'm 66 no help. She would not let me make shade with the tarp to move out.. she's a horrible person.. if I had any compensation for terrible treatment I received it would b to fire her .. I thnk she had in for single men..

Danny H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra M.  |  First Impressions 
Clasificación:
5.0

Two ladies at the location were extremely helpful and knowledgeable. Their customer service was outstanding. They made every effort to satisfy my wife and I completely.

John E.  |  First Impressions 
Clasificación:
5.0

One small problem that was fixed right away everything else was great nice people very friendly definitely using them again thanks for everything

Jose V.  |  Overall Experience 
Clasificación:
5.0

I was able to get first month free since I rented a uhaul. It was very helpful

Lora F.  |  First Impressions 
Clasificación:
4.0

Very helpful

Carlos T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vittorio D.  |  Online Move In 
Clasificación:
5.0

Lady at front desk was super polite and helpful!

Bessie C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda S.  |  First Impressions 
Clasificación:
5.0

Never failing none of our needs. Always the BEST staff around Corpus Christi Tx. Crystal,Yvette,& Valerie are always organized and willing to help you out with whatever situation you got going on. A HUGE SHOUT OUT TO U-HAUL STAFF @ location # 832048 from your Local UneXpected Movers 

Conrado H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO C.  |  Online Move In 
Clasificación:
5.0

As I told Crystal yesterday. This move and having to deal with you people at U-Haul was the WORST moving experience of my life. Your web site sucks, your on-line CSRs were incompetent for the most part (didn't complete orders, etc), having to wait a minimum of 30 minutes on a call. All HORRIBLE. The only POSITIVE was Crystal and her facility. She is tops in my book!

Timothy W E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M.  |  First Impressions 
Clasificación:
5.0

The manager and staff at the facility were so good to me....wonderful customer service....and extremely supportive during a personally stressful time.

Brenda P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda C.  |  First Impressions 
Clasificación:
5.0

The staff was great! The processing time was quick. The facility was immaculately clean. Much more than 5 stars!

Timothy W E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Adams J.  |  First Impressions 
Clasificación:
5.0

The facility was clean except the office where the poor girl was painting in amongst helping everyone with their needs.

Victoria P.  |  First Impressions 
Clasificación:
5.0

Always have had a pleasant experience.

Erica F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dane S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAN R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger R.  |  Overall Experience 
Clasificación:
5.0

We had a horrible experience with the Pods company and uhaul was there for us. The people at this location, including the owner who check me in, were so nice and helpful. After our nightmare, it was so refreshing to have them be so courteous and nice. We will definitely recommend them! Please extend our thank you's!!

Eleanor M.  |  Overall Experience 
Clasificación:
5.0

Great

Bryan S.  |  Overall Experience 
Clasificación:
5.0

Awesome service

Erica F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscilla S.  |  Overall Experience 
Clasificación:
5.0

Krystal was extremely helpful and friendly. Moving ca be stressful and she made renting the truck an easy experience.

Margaret A.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Steven D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anita B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleanor M.  |  First Impressions 
Clasificación:
5.0

Crystal Spurlock ,mgr. at Kistoryz is always helpful, courteous, conscientious. Overall a great experience.

Dolores V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry A.  |  First Impressions 
Clasificación:
3.0

My lock got rusted out and I had to pay a locksmith 60 dollars for them to come and cut my lock. No lighting in storage small overpriced space.

Cristian E.  |  Overall Experience 
Clasificación:
4.0

I first went to the kostoryz location.. Very helpful. Polite.

Lauren H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosa M.  |  Overall Experience 
Clasificación:
2.0

This places charges extra to access your storage unit at night. Ridiculous! Also ceiling was damaged/cracked. This place should be immaculate for what people are being charged. Also climate control was a joke. The AC was never on.

Christopher C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

April M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris G.  |  First Impressions 
Clasificación:
5.0

Better than the main U-Haul location for two reasons: customer service and better storage units (price and size). Would use again (and did).

Brett L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa S.  |  Overall Experience 
Clasificación:
5.0

Great job team

Leonora L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

James C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison S.  |  Overall Experience 
Clasificación:
3.0

Price are insanely over priced.

Brooke W.  |  Overall Experience 
Clasificación:
5.0

The friendliest people I have met in a long time. While I had issues talking, they took the time to have patience and understanding. Thank you Crystal and Yvette for everything.

Kenneth R.  |  Overall Experience 
Clasificación:
5.0

Professional and efficient. I've been to many U-Hauls from coast to coast and this location has the best customer service from optimizing my truck reservation, to selling boxes and setting up the storage unit. They have it all. Better than the main branch on SPID. Storage gate has a remote clicker too (no code required in and out).

Brett L.  |  First Impressions 
Clasificación:
5.0

Crystal went above and beyond i have been under a lot of stress cause of moving she put me at ease she sholud be praised for a job well done she deserve reconition for a job well done i will be coming back to u guys in the furture and i will reccommend u guys highly once again crystal thanks for the great job that u do ur a great assest to the company and i hope they see that Amen to u and ur staff

Rojelio D.  |  First Impressions 
Clasificación:
3.0

I didn’t understand why the employee didn’t close my account when I gave key on 12/1/20

Eva G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

John B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva G.  |  First Impressions 
Clasificación:
5.0

The staff are very friendly and courteous and ready to help!

MARIA OLGA C.  |  First Impressions 
Clasificación:
5.0

The young lady was very professional, helpful answered all my questions.

Mary Lou G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel G.  |  Overall Experience 
Clasificación:
5.0

Crystal has been there for years and she and her staff are amazing !!

Stacee T.  |  Overall Experience 
Clasificación:
5.0

Staff is undeniably a great group of people. They have never been rude or disrespectful in person or over the phone. They are diligent in what they do. During my 3yrs as a customer, I never experienced any problems with lighting, temperature, access, thefts etc. All surroundings, both inside the facility as well as the drive areas, are always kept clean and free of debris and objects making vehicle access quick and easy. Uhaul at Kostoryz/SPID has my recommendation to anyone needing to properly secure their belongings.

Laura M.  |  Overall Experience 
Clasificación:
4.0

Ms Crystal Was awesome and even has since of humor. Very helpful and got me what I wanted. Question 3 wax not In the office, based on the assistance I got m willing to say it's clean

Darrell M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sanjuanita L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan D.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Mary Louise M.  |  First Impressions 
Clasificación:
5.0

I've lost a lot of money because U-Haul can't keep a reservation. I have to go back to Colorado again to rent another vehicle to move all of my stuff to Texas I lost around 2000 dollars plus time off of work. No I would recommend u haul. STAND BEHIND YOUR WORD.......

FILIMON T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar G.  |  First Impressions 
Clasificación:
5.0

Friendly staff, easy access to our storage unit, making payment was convenient being I was able to make payments by phone when i was not able to stop by the office. I will use U-Haul if needed in the future and do recommend.

Juan M.  |  Overall Experience 
Clasificación:
5.0

The best part was the emails reminding me about the rent being due in a few days.

Francisco U.  |  Overall Experience 
Clasificación:
5.0

Yes the clerk was very very nice and helpful I can’t remember her name but very nice 👍

Beatrice G.  |  First Impressions 
Clasificación:
5.0

The facility and grounds are well maintained. The staff were friendly, courteous, and visible around the premises. I was confident about the security of my belongings over the time period I stored them at this location.

David B.  |  Overall Experience 
Clasificación:
3.0

I am not happy because I had a storage unit in Bldg C. I was not notified of fire for 48 hours at which point all my goods had been TAKEN by someone. without my consent or my knowledge of their condition. On the would I? I would say I was happy for many years UNTIL the fire and the lack of transparency in regard to fire. Now I am not totally happy. Were my things stolen? Were they black rubble. Could I have salvaged something?

MARGARET C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Yolanda H.  |  Overall Experience 
Clasificación:
4.0

Staff not very knowledgeable on u haul policies and not very patient with customers

Henry F.  |  Overall Experience 
Clasificación:
5.0

I WILL RECOMMEN THIS FACILITY TO ALL OF MY FRIENDS.

Antonio D.  |  Overall Experience 
Clasificación:
4.0

Na

ROGER S.  |  Overall Experience 
Clasificación:
2.0

Fire in unit C caused my belongings, including photo albums, to be damaged. U-Haul hired helpers to move my belongings to another unit. Those movers broke several of my irreplaceable belongings.

Susan F.  |  Overall Experience 
Clasificación:
5.0

Excellent service!

Carlos G.  |  First Impressions 
Clasificación:
5.0

Excellent service!

CARLOS G.  |  Overall Experience 
Clasificación:
5.0

Even though the fire destroyed what it did, this was totally out of the staffs control but they handled it well. Experience before hand was great. Staff was friendly and facility was well maintained.

Crystal S.  |  Overall Experience 
Clasificación:
1.0

The facility burnt down and when I questioned about the insurance ppl look at me like I'm crazy. If I hear nothing after the holidays I'll hand this over to a legal team.

Daniel M.  |  Overall Experience 
Clasificación:
5.0

Good location an clean units.

GUADALUPE M.  |  Overall Experience 
Clasificación:
2.0

it burned down. I lost some stuff. never rented one before, no insurance offered . someone had chemicals in theirs, with human tissue. no compensation offered.

Nancy R.  |  Overall Experience 
Clasificación:
4.0

Just sad I lost all my belongings and my kids belongings in the fire and would want to know what happend and what caused the fire other than that the staff is great

Roseann S.  |  Overall Experience 
Clasificación:
1.0

All my belongings were lost in a fire on 12/17/19. I had priceless items inside that can never be replaced. My daughter's first tooth, my antique dresser, my late cousin's recliner, war medals, etc...

Jacob R.  |  Overall Experience 
Clasificación:
5.0

In the difficult situation of losing everything in our storage unit to fire, the staff were kind and constructive and this was much appreciated.

Valerie H.  |  Overall Experience 
Clasificación:
5.0

.

Shawn S.  |  Overall Experience 
Clasificación:
5.0

We love it there . Its maintained very well . So if anybody in need of storage unit this is the place to rent your unit . Totally secure and climate control & non climate control veey clean units .

Debra J.  |  Overall Experience 
Clasificación:
5.0

The general manager Crystal was such a professional and went above and beyond to help me with services. She was timely and available even outside of the normal business hours.

Deborah C.  |  First Impressions 
Clasificación:
4.0

I strongly recommend to contact next door business (Jack in the Box) they have plants (Oleanders I believe) in the side walk, when you exit the facility BLOCK completely the view of upcoming traffic.

CARLOS R G.  |  Overall Experience 
Clasificación:
5.0

Never had a problem and rented a unit the for 5 years. Great job!

MICHAEL O.  |  Overall Experience 
Clasificación:
5.0

Crystal was very professional , she did a great job.

Abelardo G.  |  First Impressions 
Clasificación:
5.0

Very helpful for me and family. Wonderful staff . Thanks so much for what you do!

Idotha B.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and very helpful

Audrey S.  |  First Impressions 
Clasificación:
5.0

Brittany was very helpful!! Easy process!!

Eric W.  |  First Impressions 
Clasificación:
5.0

Thank you for helping and making it easy for me to use the units.

Oscar G.  |  Overall Experience 
Clasificación:
5.0

Nice staff and facility

Pedro V.  |  First Impressions 
Clasificación:
5.0

Friendly but professional service and explanations.

Linda R.  |  First Impressions 
Clasificación:
5.0

Great experience.

Tim O.  |  Overall Experience 
Clasificación:
5.0

Thank you! The time you took to show us the different units and how to best acquire what we needed was greatly appreciated. The move-in and move-out were both quick and the service was friendly! Thx!

Tina M.  |  Overall Experience 
Clasificación:
5.0

Excellent service was very helpful and real nice

Anita J.  |  First Impressions 
Clasificación:
5.0

Great location and friendly staff. Rent a unit yesterday and found out needed a bigger one . Came in the next morning and spoke with Crystal made it easy to upsize to the next size . Very clean locati

Debra J.  |  First Impressions 
Clasificación:
4.0

Your 24 jr access is not working. Could not get on my storage after 9 PM on June 30th

Melinda B.  |  First Impressions 
Clasificación:
5.0

This location is best . Friendly staff and very helpful and units are very clean . They take time to show you the size of unit and go from there . The grounds are very lite up and very secure Awesome

Debra J.  |  Overall Experience 
Clasificación:
4.0

Though it was suppose to be climate control, a lot of my items were ruined. Two bags of shoes were mildewed, had to be thrown away. Employees were very nice and I enjoyed having access to the room

EVANGELINA M.  |  Overall Experience 
Clasificación:
5.0

The sales lady did a great job at telling me everything up front as far as fees go she also added a free lock at the end which sweetened the deal.

Daniel G.  |  First Impressions 
Clasificación:
5.0

your manager is the best by far of any individual I have seen in the past years in offering excellent outstanding remarkable customer service she's patient she's kind I was just blown away by her work

Ruth L.  |  Overall Experience 
Clasificación:
5.0

The staff was always helpful, friendly and professional at all times.

AMADOR C.  |  Overall Experience 
Clasificación:
5.0

The young lady who helped us,was very professional. Efficient and a really good personality for working with customers. Sorry I can't remember her name. Kostiryz office thus last my Saturday afternoon

Brenda G.  |  First Impressions 
Clasificación:
3.0

I don't believe that I can share a detailed review with only a 200 character limit. The manager here should be retrained about checkout policies Crystal you lied I believe you think its ok! WRONG!!

ALBERT G.  |  Overall Experience 
Clasificación:
5.0

Staff was kind and courteous. Showed us couple of units so we can determine which size unit would benefit us . Very knowable staff. This has been best experience we have had . Gracias

Debra J.  |  First Impressions 
Clasificación:
5.0

Great service!

Debbie C.  |  First Impressions 
Clasificación:
5.0

Checking in and out was fast and easy. I would definitely rent here again!

Elizabeth V.  |  Overall Experience 
Clasificación:
5.0

.

John H.  |  Overall Experience 
Clasificación:
5.0

Yvette was very professional & helped me right away!. I would recommended this storage facility to my friends.

Norma C.  |  First Impressions 
Clasificación:
5.0

The Kostoryz Road Uhaul is always very helpful and thoughtful in their customer service; we have used their storage and rental services several times and rate them "Excellent" each time.

PAUL M.  |  First Impressions 
Clasificación:
3.0

Service was professional

Hermie T.  |  First Impressions 
Clasificación:
5.0

Thankful, mindful, and considerate staff. Will definitely keep in mind if needed again in the future.

Antonio T.  |  Overall Experience 
Clasificación:
5.0

My experience was aswesome Staff friendly and knowledgeable of availability.

Grace S.  |  Overall Experience 
Clasificación:
5.0

Did a great job ! Just the unit l needed , Thank you !

Daniel A.  |  First Impressions 
Clasificación:
5.0

Service was great

Grace S.  |  First Impressions 
Clasificación:
5.0

Excellent service from Kim and Yvette. Friendly and very accommodating with our needs.

Ricardo A.  |  First Impressions 
Clasificación:
5.0

Good service! Will recommend to friends and family!

Nancy S.  |  First Impressions 
Clasificación:
5.0

Crystal was a blessing to me! I had some issues towards the end and she was so wonderful and worked with me to not lose my deceased parents things and I will be forever grateful to her!

Sammy G.  |  Overall Experience 
Clasificación:
5.0

Always a great experience with UHaul. Thank you for your excellent service. From Andres Trevino.

Andres T.  |  Overall Experience 
Clasificación:
3.0

The rental process was excellent! On day of moving items to my space, door locked, couldn't get in til later, leaving my items in the hallway of space until clerk unlocked door! Very inconvenient!

Maria C. | Reservación
Clasificación:
5.0

Always provided Outstanding customer service and always willing to help!

Melissa V.  |  Overall Experience 
Clasificación:
5.0

Good service

Klaus R.  |  Overall Experience 
Clasificación:
5.0

The staff are so friendly and helpful. Facilities are nice and secure. Will use again in the future.

JERRY M.  |  Overall Experience 
Clasificación:
2.0

Y'all auctioned my unit

Moises D.  |  Overall Experience 
Clasificación:
5.0

Very friendly and quick.

armando v.  |  Overall Experience 
Clasificación:
5.0

Don’t get stuck in the elevator again! ;)

Savannah R.  |  Overall Experience 
Clasificación:
5.0

Thank you all!

PAUL G.  |  Overall Experience 
Clasificación:
5.0

I have used this Uhaul facility twice now. Both times I was making very big moves across country and a move like that can be very stressful. The staff were amazing and made my move much easier!

ALEECIA Y.  |  Overall Experience 
Clasificación:
5.0

Great facility

Kara S.  |  Overall Experience 
Clasificación:
5.0

All staff was polite and very helpful

Roberto A.  |  Overall Experience 
Clasificación:
5.0

Great storage

Chris C.  |  Overall Experience 
Clasificación:
5.0

Very happy with service

Lucy F.  |  Overall Experience 
Clasificación:
5.0

The staff was always friendly and helpful

Boyce R.  |  Overall Experience 
Clasificación:
5.0

The staff are very helpful and friendly. The unit was very clean, never saw a bug, good lighting, nice carts for moving things from the car to my unit. Easy access and secure. Highly recommend.

Katrina H.  |  Overall Experience 
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