Offer more than 24 hours of rental online and discounts for frequent renters.
Katharaine R.Customer Reviews for U-Haul Moving & Storage of Corpus Christi
Testimonials From Recent Customers
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The Management this storage place has to offer is the best in Corpus Christi Tx 💯
CONRADO H.I had real respect for the ladies.. they helped emensley
Danny H.Cant think of anything. Customer service was excellent
Silvestra M.Ended up at this location because reserves equipment was not available so they looked for any equipment available anywhere. Friendly and helpful staff.
David M.Nothing the young lady who helped me was very nice very professional. Gracias.
Sylvia N.We had a horrible experience with the Pods company and uhaul was there for us. The people at this location, including the owner who check me in, were so nice and helpful. After our nightmare, it was so refreshing to have them be so courteous and nice. We will definitely recommend them! Please extend our thank you's!!
Eleanor M. | Overall ExperienceThe online portal was a little difficult to use. I had to try three different web browsers on my phone to get the location verification to work. Overall great experience, but the online portal was difficult.
Arturo L.I've been renting from this location for years since I moved back to Corpus (2014) a few Moves within the city. Crystal and the staff there always help make the move as easy as possible . ALWAYS very nice
Willie E.Great
Bryan S. | Overall ExperienceI can't think of anything that would improve the quality of service a and friendly costumer interaction. The equipment is well maintained.
ADOLFO L.Awesome service
Erica F. | First ImpressionsReturn location drive in area too small not allowing following vehickle to clear street for oncoming traffic! Had to wait for someone to open the gate!
DEBORAH LYNN W.The design of vehicle is very uncomfortable for driving long way for overweight people that were a killer on my legs but other than that ok.
Carter G.Crystal was amazing. She was very helpful and a seeded my questions
Gaylene B.Krystal was extremely helpful and friendly. Moving ca be stressful and she made renting the truck an easy experience.
Margaret A. | First Impressions¡Gracias!
Steven D. | Overall ExperienceThe staff was very friendly! Especially the young lady when I returned the unit! She was fast and efficient!!
Tammy C.Nada
Juan D.I wanted to use a location closer to me to reduce mileage cost but vehicle I wanted was not available and the website sent me to this location. But diet was well run, the vehicle was great and the experience turned out fine
James L.Super nice & helpful as always! This is my preferred location to rent from Uhaul. Keep up the great work ladies!! Take care & stay safe!! :D
Denise A.Service was great
Amy Q.Crystal Spurlock ,mgr. at Kistoryz is always helpful, courteous, conscientious. Overall a great experience.
Dolores V. | Overall ExperienceAWESOME SERVICE !
Anselmo M.My lock got rusted out and I had to pay a locksmith 60 dollars for them to come and cut my lock. No lighting in storage small overpriced space.
Cristian E. | Overall ExperienceAll is right all is good. Thanks
Melinda H.I first went to the kostoryz location.. Very helpful. Polite.
Lauren H. | First ImpressionsNice job by Crystal and team.
Christian S.This places charges extra to access your storage unit at night. Ridiculous! Also ceiling was damaged/cracked. This place should be immaculate for what people are being charged. Also climate control was a joke. The AC was never on.
Christopher C. | Overall ExperienceTammy and Stacey in Corpus were great. VERY efficient and friendly. The only problem was the drop off destination in San Benito wasn't real clear and Uhaul location in our phone didn't exist. When we switched to Harlingen drop off, the protocol for turning in the truck and switching destinations was not clear. Kim at HQ was fabulous.
Mark C.Very professional, very clean and very nice. Will cone back if I need another u haul truck. Truck very clean. Thank you U HAUL!
Sanjuanita S.Better than the main U-Haul location for two reasons: customer service and better storage units (price and size). Would use again (and did).
Brett L. | Overall ExperienceGreat job team
Leonora L. | First ImpressionsPrice are insanely over priced.
Brooke W. | Overall ExperienceKeep up the great work!
Denise A.Actually we are very upset. Upon getting a contract with uhaul we bought the extra insurance believing it included all circumstances. We accidentally locked the keys inside the truck in the uhaul parking lot as we were dropping it off and when we called the roadside assistance they refused to help because we didn't pay the extra 5.00 for lockouts. We didn't know. So we have to shell out 60 on top of the 40+ for extra insurance for someone to come and open the door. (Which took 30 seconds). We'd really like to be reimbursed for the emergency money we had to come up with to have someone come open the door. We literally thought it was included in the insurance we bought.
GIEZI K.Crystal was Awesome! A pleasure to work with. Got me in & out even with phone app issue.
Richard C.YOU ARE ALREADY DOING GREAT SERVICE AND VERY UNDERSTANDING THANK YOU
Robert P.The friendliest people I have met in a long time. While I had issues talking, they took the time to have patience and understanding. Thank you Crystal and Yvette for everything.
Kenneth R. | Overall ExperienceProfessional and efficient. I've been to many U-Hauls from coast to coast and this location has the best customer service from optimizing my truck reservation, to selling boxes and setting up the storage unit. They have it all. Better than the main branch on SPID. Storage gate has a remote clicker too (no code required in and out).
Brett L. | First ImpressionsThe girl who helped me at this location was outstanding!
Shawn F.Crystal went above and beyond i have been under a lot of stress cause of moving she put me at ease she sholud be praised for a job well done she deserve reconition for a job well done i will be coming back to u guys in the furture and i will reccommend u guys highly once again crystal thanks for the great job that u do ur a great assest to the company and i hope they see that Amen to u and ur staff
Rojelio D. | First ImpressionsUse the correct length windshield wipers, the van I rented, had some low quality wipers. Other than that, the van was great. Gracias
Alexander P.I don't understand why they charge me for overnight if i turned it in before the time it was due, this is the 2nd time it's happened
Kassandra C.Personnel at the Corpus Christi location were very helpful. The reason for the No remark on the second question-The tires on the trailer were not in great shape and both were replaced during the trip. That being said I looked at the tires and they appeared to be ok as I did not know how many miles were on them, so looks can be deceiving. Tires changed and inspected properly at the facility would improve overall and cause less damage. I was fortunate enough to catch the tire failure at a stop and not on the highway.
Todd G.I didn’t understand why the employee didn’t close my account when I gave key on 12/1/20
Eva G. | Overall ExperienceEverything was great and went smoothly.
Andrea R.Everything was great!
Kathleen C.The staff are very friendly and courteous and ready to help!
MARIA OLGA C. | First ImpressionsThe young lady was very professional, helpful answered all my questions.
Mary Lou G. | First ImpressionsDid a great job Thank You
Mark F.Make sure your restroom is working
Manuel L.Truck smelled of cigarette smoke.
Robert G.The app said my key would me somewhere in the back of the truck, it was not. I had to go inside and get the key from a person.
Brenda S.Crystal has been there for years and she and her staff are amazing !!
Stacee T. | Overall ExperienceCustomer service was great, so was equipment. No improvement needed
Jimmeka B.The store manager Kristi was amazing
Marc S.Nothing, uhaul did an excellent job
Michael G.Staff is undeniably a great group of people. They have never been rude or disrespectful in person or over the phone. They are diligent in what they do. During my 3yrs as a customer, I never experienced any problems with lighting, temperature, access, thefts etc. All surroundings, both inside the facility as well as the drive areas, are always kept clean and free of debris and objects making vehicle access quick and easy. Uhaul at Kostoryz/SPID has my recommendation to anyone needing to properly secure their belongings.
Laura M. | Overall ExperienceVery easy check in process...staff were awesome
Colin S.No issues great quick service 😊
Roger H.The 10-foot traiker was not available even though it was "GUARANTEED" when reserved 4 days prior. I ordered a dolly but was given the flat roller.
Javier H.Charged for miles i didnt do. The mileage kept jumping and i took pictures but they still made me pay for the mileage. They charged my card extra as well for a extra day i didnt have the uhaul.
Gloria A.The entrance might need to be a little bit bigger due to the location. It is hard for two cars or units to enter and exit. The staff was very professional and helpful.
Cristian T.Extraordinario servicio al cliente
James K.Said truck was not at 3/4 when it definitely was
PIERSON H.Ms Crystal Was awesome and even has since of humor. Very helpful and got me what I wanted. Question 3 wax not In the office, based on the assistance I got m willing to say it's clean
Darrell M. | First ImpressionsExtraordinario servicio al cliente
Mary Louise M. | First ImpressionsI've lost a lot of money because U-Haul can't keep a reservation. I have to go back to Colorado again to rent another vehicle to move all of my stuff to Texas I lost around 2000 dollars plus time off of work. No I would recommend u haul. STAND BEHIND YOUR WORD.......
FILIMON T. | First ImpressionsFriendly staff, easy access to our storage unit, making payment was convenient being I was able to make payments by phone when i was not able to stop by the office. I will use U-Haul if needed in the future and do recommend.
Juan M. | Overall ExperienceThe best part was the emails reminding me about the rent being due in a few days.
Francisco U. | Overall ExperienceYes the clerk was very very nice and helpful I can’t remember her name but very nice 👍
Beatrice G. | First ImpressionsThe facility and grounds are well maintained. The staff were friendly, courteous, and visible around the premises. I was confident about the security of my belongings over the time period I stored them at this location.
David B. | Overall ExperienceI am not happy because I had a storage unit in Bldg C. I was not notified of fire for 48 hours at which point all my goods had been TAKEN by someone. without my consent or my knowledge of their condition. On the would I? I would say I was happy for many years UNTIL the fire and the lack of transparency in regard to fire. Now I am not totally happy. Were my things stolen? Were they black rubble. Could I have salvaged something?
MARGARET C. | Overall ExperienceStaff not very knowledgeable on u haul policies and not very patient with customers
Henry F. | Overall ExperienceI WILL RECOMMEN THIS FACILITY TO ALL OF MY FRIENDS.
Antonio D. | Overall ExperienceNa
ROGER S. | Overall ExperienceFire in unit C caused my belongings, including photo albums, to be damaged. U-Haul hired helpers to move my belongings to another unit. Those movers broke several of my irreplaceable belongings.
Susan F. | Overall ExperienceExcellent service!
Carlos G. | First ImpressionsExcellent service!
CARLOS G. | Overall ExperienceEven though the fire destroyed what it did, this was totally out of the staffs control but they handled it well. Experience before hand was great. Staff was friendly and facility was well maintained.
Crystal S. | Overall ExperienceThe facility burnt down and when I questioned about the insurance ppl look at me like I'm crazy. If I hear nothing after the holidays I'll hand this over to a legal team.
Daniel M. | Overall ExperienceGood location an clean units.
GUADALUPE M. | Overall Experienceit burned down. I lost some stuff. never rented one before, no insurance offered . someone had chemicals in theirs, with human tissue. no compensation offered.
Nancy R. | Overall ExperienceJust sad I lost all my belongings and my kids belongings in the fire and would want to know what happend and what caused the fire other than that the staff is great
Roseann S. | Overall ExperienceAll my belongings were lost in a fire on 12/17/19. I had priceless items inside that can never be replaced. My daughter's first tooth, my antique dresser, my late cousin's recliner, war medals, etc...
Jacob R. | Overall ExperienceIn the difficult situation of losing everything in our storage unit to fire, the staff were kind and constructive and this was much appreciated.
Valerie H. | Overall Experience.
Shawn S. | Overall ExperienceWe love it there . Its maintained very well . So if anybody in need of storage unit this is the place to rent your unit . Totally secure and climate control & non climate control veey clean units .
Debra J. | Overall ExperienceThe general manager Crystal was such a professional and went above and beyond to help me with services. She was timely and available even outside of the normal business hours.
Deborah C. | First ImpressionsI strongly recommend to contact next door business (Jack in the Box) they have plants (Oleanders I believe) in the side walk, when you exit the facility BLOCK completely the view of upcoming traffic.
CARLOS R G. | Overall ExperienceNever had a problem and rented a unit the for 5 years. Great job!
MICHAEL O. | Overall ExperienceCrystal was very professional , she did a great job.
Abelardo G. | First ImpressionsVery helpful for me and family. Wonderful staff . Thanks so much for what you do!
Idotha B. | First ImpressionsStaff was friendly and very helpful
Audrey S. | First ImpressionsBrittany was very helpful!! Easy process!!
Eric W. | First ImpressionsThank you for helping and making it easy for me to use the units.
Oscar G. | Overall ExperienceNice staff and facility
Pedro V. | First ImpressionsFriendly but professional service and explanations.
Linda R. | First ImpressionsGreat experience.
Tim O. | Overall ExperienceThank you! The time you took to show us the different units and how to best acquire what we needed was greatly appreciated. The move-in and move-out were both quick and the service was friendly! Thx!
Tina M. | Overall ExperienceExcellent service was very helpful and real nice
Anita J. | First ImpressionsGreat location and friendly staff. Rent a unit yesterday and found out needed a bigger one . Came in the next morning and spoke with Crystal made it easy to upsize to the next size . Very clean locati
Debra J. | First ImpressionsYour 24 jr access is not working. Could not get on my storage after 9 PM on June 30th
Melinda B. | First ImpressionsThis location is best . Friendly staff and very helpful and units are very clean . They take time to show you the size of unit and go from there . The grounds are very lite up and very secure Awesome
Debra J. | Overall ExperienceThough it was suppose to be climate control, a lot of my items were ruined. Two bags of shoes were mildewed, had to be thrown away. Employees were very nice and I enjoyed having access to the room
EVANGELINA M. | Overall ExperienceThe sales lady did a great job at telling me everything up front as far as fees go she also added a free lock at the end which sweetened the deal.
Daniel G. | First Impressionsyour manager is the best by far of any individual I have seen in the past years in offering excellent outstanding remarkable customer service she's patient she's kind I was just blown away by her work
Ruth L. | Overall ExperienceThe staff was always helpful, friendly and professional at all times.
AMADOR C. | Overall ExperienceThe young lady who helped us,was very professional. Efficient and a really good personality for working with customers. Sorry I can't remember her name. Kostiryz office thus last my Saturday afternoon
Brenda G. | First ImpressionsI don't believe that I can share a detailed review with only a 200 character limit. The manager here should be retrained about checkout policies Crystal you lied I believe you think its ok! WRONG!!
ALBERT G. | Overall ExperienceStaff was kind and courteous. Showed us couple of units so we can determine which size unit would benefit us . Very knowable staff. This has been best experience we have had . Gracias
Debra J. | First ImpressionsGreat service!
Debbie C. | First ImpressionsChecking in and out was fast and easy. I would definitely rent here again!
Elizabeth V. | Overall Experience.
John H. | Overall ExperienceYvette was very professional & helped me right away!. I would recommended this storage facility to my friends.
Norma C. | First ImpressionsThe Kostoryz Road Uhaul is always very helpful and thoughtful in their customer service; we have used their storage and rental services several times and rate them "Excellent" each time.
PAUL M. | First ImpressionsService was professional
Hermie T. | First ImpressionsThankful, mindful, and considerate staff. Will definitely keep in mind if needed again in the future.
Antonio T. | Overall ExperienceMy experience was aswesome Staff friendly and knowledgeable of availability.
Grace S. | Overall ExperienceDid a great job ! Just the unit l needed , Thank you !
Daniel A. | First ImpressionsService was great
Grace S. | First ImpressionsExcellent service from Kim and Yvette. Friendly and very accommodating with our needs.
Ricardo A. | First ImpressionsGood service! Will recommend to friends and family!
Nancy S. | First ImpressionsCrystal was a blessing to me! I had some issues towards the end and she was so wonderful and worked with me to not lose my deceased parents things and I will be forever grateful to her!
Sammy G. | Overall ExperienceAlways a great experience with UHaul. Thank you for your excellent service. From Andres Trevino.
Andres T. | Overall ExperienceThe rental process was excellent! On day of moving items to my space, door locked, couldn't get in til later, leaving my items in the hallway of space until clerk unlocked door! Very inconvenient!
Maria C. | ReservaciónAlways provided Outstanding customer service and always willing to help!
Melissa V. | Overall ExperienceGood service
Klaus R. | Overall ExperienceThe staff are so friendly and helpful. Facilities are nice and secure. Will use again in the future.
JERRY M. | Overall ExperienceY'all auctioned my unit
Moises D. | Overall ExperienceVery friendly and quick.
armando v. | Overall ExperienceDon’t get stuck in the elevator again! ;)
Savannah R. | Overall ExperienceThank you all!
PAUL G. | Overall ExperienceI have used this Uhaul facility twice now. Both times I was making very big moves across country and a move like that can be very stressful. The staff were amazing and made my move much easier!
ALEECIA Y. | Overall ExperienceGreat facility
Kara S. | Overall ExperienceAll staff was polite and very helpful
Roberto A. | Overall ExperienceGreat storage
Chris C. | Overall ExperienceVery happy with service
Lucy F. | Overall ExperienceThe staff was always friendly and helpful
Boyce R. | Overall ExperienceThe staff are very helpful and friendly. The unit was very clean, never saw a bug, good lighting, nice carts for moving things from the car to my unit. Easy access and secure. Highly recommend.
Katrina H. | Overall Experience