Customer Reviews for U-Haul Moving & Storage of Coon Rapids

7,718 comentarios

3401 Coon Rapids Blvd   Coon Rapids, MN 55433
(Corner of Coon Rapids Blvd and Pheasant Ridge Drv NW)

(763) 433-9136

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(763) 433-9136

3401 Coon Rapids Blvd
Coon Rapids, MN 55433
(Corner of Coon Rapids Blvd and Pheasant Ridge Drv NW)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing !!! PERFECT Rental

DANIEL S. 
Clasificación:
5.0

Clean inside, outside was filthy but not a lot you can do I suppose when its zero degrees.

Brent R. 
Clasificación:
5.0

Awesome people over the top best customer service helpful answer every question you have very organized and ready to serve you I will let anyone that's ready to rent a U-Haul to go to this location appreciate you team coon rapids, MN ⭐⭐⭐⭐⭐

GERARDO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicente D. 
Clasificación:
4.0

Double check to make the customer has the furniture blankets they ordered.

JEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan J.  |  Overall Experience 
Clasificación:
5.0

It was a great experience!!

Carla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

The Guy's working on 1/14/22 were very helpful and knew their equipment better than anyone I have ever rented from. Trailer angle for my car hauling today was going to be tricky they helped me get the proper ride height as not to damage my daughters car. Keep up the great work guy's and if this is their boss give them a big fat bonus for working on a cold windy snowing mid-January day in Minnesota.I froze my hands to the point of extreme pain when they started to warm up earlier today (No F-ing FUN) Thanks again Doug Knutson Andover, MN

Douglas K. 
Clasificación:
5.0

The three gentleman at the front desk are a hoot and a half!! They all seemed to really enjoy their job. Would highly recommend!!

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan W. 
Clasificación:
3.0

I reserved a 4 x 8 enclosed trailer. When picking up the guy mentioned an electrical problem and needed to swap to a 5 x 8. I took it to load up and found cardboard box's inside and the outside very dirty. Hadn't been washed for awhile.

WILLIAM S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY M. 
Clasificación:
4.0

Ordered and paid for furniture dolleys and none were available

LOGAN V. 
Clasificación:
5.0

I am pleased with the service 😀.

RICHARD Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY G. 
Clasificación:
4.0

Customer service was great, truck could've been cleaned a bit more thoroughly before pickup

EMILY H. 
Clasificación:
5.0

This is the first time to rent for me a car from uhaul with great experience The guys work fast to give a clean car with gas in it you don't spend a lot of time to wait If I will need to move stuff i will go with no questions to Uhaul again Thank you guys

DENIS P. 
Clasificación:
5.0

Absolutely smooth service from the crew at U-Haul Coon Rapids. Would not hesitate to use them again.

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIchelle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenny E.  |  Overall Experience 
Clasificación:
2.0

No pads Rate wasn't described properly.

Theodore M. 
Clasificación:
5.0

Very friendly staff

LEROY M. 
Clasificación:
1.0

Truck wasn't parked where the website told me to pick it up, support line was busy and had to wait for store to open. Dropped off truck at same location after close and the mobile website didn't tell me where to park. It also didn't tell me where the key drop box was. I found it and it was wide open and unlocked and could've been grabbed by anyone. Had to take keys with me and am gonna bring back the next day because the support line had a massive wait. Very awful experience with uhaul and will never use again

Johnathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY L. 
Clasificación:
3.0

Don't allow us to book a one-way trailer a month in advance and then tell us TWO days before that you don't have trailers to give.

Katrina Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

From the beginning to the end of the trailer rental everything went smooth and quick. Very friendly staff. I will use this rental facility again. Thank you, Tom

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randell R. 
Clasificación:
5.0

El cliente no dejó un comentario.

amanda w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

I've been renting from this Uhaul since moving to this neighborhood. I use them mostly for purchasing furniture or building materials. I've also purchased propane from this store. The vans are always clean and well maintained. It's important for me to feel welcomed when I go to any place that I will be spending my money; I've never had an issue with that here. The employees are professional and polite. I will continue to rent from this store for all my future large vehicle needs. Thanks guys! You all are awesome! Happy Holidays!

Harold M. 
Clasificación:
4.0

Please always clear the trucks when are returned. Also, check the towing dollies and service them. The customer service is excellent!

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deane S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN L. 
Clasificación:
5.0

Service and rental trailer were great!

DAVID T. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

isaac P. 
Clasificación:
3.0

Not clean. Wipers did not work I had to wash window by hand. I asked and rented a 17 ft but got a 20 ft truck

TERRY B. 
Clasificación:
5.0

Best outfit in town from their excellent equipment to their knowledgeable and service centered personal!

CHarles Z. 
Clasificación:
5.0

I was in and out the door with my rental trailer in no time. Very happy with the service people at the Uhaul on Coon Rapids Blvd.

LARRY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elvis F. 
Clasificación:
5.0

quick and easy to rent, even easier to return! Very friendly staff. No issues with any equipment or vehicle.

Gordon E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
5.0

I did not have a hand truck in my rental. I did not have blankets in my rental. The lock in the back of the truck did not have a key that I could find. The ignition key did not work in the lock.

Gordon S. 
Clasificación:
5.0

Nothing needs improvement, the experience was smooth.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin S.  |  Overall Experience 
Clasificación:
5.0

We rented a trailer from U-Haul for a few days. The pick-up and drop-off process was quick and painless, and the staff was very knowledgeable and helpful. I would highly recommend renting from the Coon Rapids location.

RAYMOND S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dondee G. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond B. 
Clasificación:
5.0

Staff was great. Equipment had to be changed last minute and it went very smooth.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK V. 
Clasificación:
5.0

Great communicating staff that exceeded my expectations!

KARL S. 
Clasificación:
4.0

Online checkin assigned me a vehicle ID. I found vehicle and someone was in it and driving away. This is not a good system. Don't assign same vehicle to two persons.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lender Arbey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby L. 
Clasificación:
3.0

Had a appliance dolly for my move today. Unfortunately it was broken and defective. I pointed it out when I returned the truck and was not offered a refund for that piece of equipment.

Kenneth Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JODY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James U.  |  Overall Experience 
Clasificación:
5.0

You guys were so friendly and easy to work with. Thanks for allowing us to use the uhaul longer at a short notice and on top of that giving us a bigger truck. Really appreciate you guys! Thanks for providing an easy move!

Roby T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diane B. 
Clasificación:
5.0

I had a little trouble signing into my account to do the mobile pick up but I walked inside and the guys were great. They made me forget about my phone troubles and made the pickup seamless. Wonderful people- very clean truck

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

Give a credit on gas . I rented at a 1/4 tank Returned with 1/2 tank ……. Asked for a little refund. Told NO!!!! We don't do that !!!! 24824542 contract number

shari C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy S. 
Clasificación:
5.0

Both employees who assisted me (pick up and return) were awesome!

Keith M. 
Clasificación:
3.0

Outstanding check-in/out, delivery and return process. Employees were very friendly, courteous and knowledgeable. I will be recommending this facility to friends and will be back for my future rental needs.

DANIEL R. 
Clasificación:
4.0

When I went to pick up the truck, I was told that the reservation had been cancelled. This happened because my phone # was entered in the system incorrectly by the guy who made the reservation for me. Then when your staff called that number and the person did not reserve a U-Haul truck, well they just cancelled the reservation. Not good. I then went to the Brooklyn Park site and that person was able to find me a truck, which was at the Coon Rapids site. It all turned out good in the end, but nerve racking when you are told it was cancelled and you have a house that needs to be loaded and moved out of state that next day. This was a one way to WI truck need. ¡Gracias!

CHERI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mayra R. 
Clasificación:
5.0

This was my fault, but I didn't read the terms and agreement completely so I was unaware of disarming my unit before opening it..lol, very loud. I thing it would be much better and helpful if it was located in a more convenient spot, honestly, who really reads all of the terms and agreement. Otherwise it was great, and thank you for the lock 

Tracy M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

michael k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE E. 
Clasificación:
5.0

Check in/out was very fast. Overall it was a great experience.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheng Y. 
Clasificación:
5.0

Excellent customer service!

DWANE W. 
Clasificación:
5.0

Great service by Jacob and team.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Muhidin T.  |  Online Move In 
Clasificación:
4.0

Staff was friendly and knowledgeable.

Kamilah C. 
Clasificación:
5.0

Everything was great. The staff was friendly and helpful, the truck and everything was ready. Very happy with my experience

Duncan W. 
Clasificación:
5.0

Make sure to maintain the small stuff. The wipers were terrible. They just left smears and streaks with every swipe. I had the unfortunate problem of rain and snow for a large amount of my move and this was a safety Hazzard.

Christopher B. 
Clasificación:
5.0

Great staff!

MARK G. 
Clasificación:
5.0

Staff was great!

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff A.  |  Overall Experience 
Clasificación:
5.0

Best rental I've ever had from u-haul

Jadas Z. 
Clasificación:
5.0

Friendly and helpful staff. I returned the trailer a few minutes after the store closed, but struggled getting it off the the hitch and the one worker there helped with that as well as checking out online. Very grateful for his help! Such a great/easy process.

Dawn G. 
Clasificación:
1.0

Billed me $20 extra for dropping off the trailer earlier.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee J. 
Clasificación:
1.0

Nothing against location. Mobile pickup ducks. Took 45 minutes to get truck with lots of frustration

Nathan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amy S. 
Clasificación:
3.0

Online enabled pick up malfunctioned. Recommend pick up when location is open. Speaking with person at counter works perfectly.

JEFFREY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Heather J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mariah r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Heather J.  |  First Impressions 
Clasificación:
5.0

Thanks for all the help!!! we even had a box break during the move, and the staff was cuper helpful to help get us another box so we could finish the move :) Thanks team!

Stephanie K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenny E.  |  First Impressions 
Clasificación:
5.0

Everything you could possibly need in one location.

Starla L.  |  First Impressions 
Clasificación:
5.0

The service rep that assisted was excellent! Very helpful, direct and knowledgeable!! Five stars for her!!!

David H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michael s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tessa C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly A.  |  First Impressions 
Clasificación:
5.0

great facility and great staff!!

CHRISTINE K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Boakai Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Alvin S.  |  First Impressions 
Clasificación:
4.0

The computer needs fixing due to the difficulty staff had in making the access card work right.

louise S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

bonnie p.  |  First Impressions 
Clasificación:
4.0

none

JANET H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Renee B.  |  Online Move In 
Clasificación:
4.0

Phone time was horrible. You need a better system to get to the Uhaul store. Wrong numbers printed on web sites...tried 3 times and got a private residence.

Susan N.  |  First Impressions 
Clasificación:
4.0

After a small glitch while trying to use their online service, I went to the office. Very helpful, polite, and explained everything on my walk thru. Maybe costs a little more than others but well worth it. Would definitely recommend!

Charleen M.  |  First Impressions 
Clasificación:
4.0

1st night was a horrific experience with people trying to get in. Second night again but not so bad but very hard to feel comfortable using 24 hour access when people are parking cars by loading and unloading area. However the staff was there with comforting words and police too!

Karen B.  |  First Impressions 
Clasificación:
4.0

Johnathan was very patient while working with the computer. He answered all our questions in a way we could understand.

Sharon M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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