Customer Reviews for U-Haul Moving & Storage of Clifton Park

278 comentarios

433 Kinns Rd   Clifton Park, NY 12065

(518) 877-6033

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(518) 877-6033

433 Kinns Rd
Clifton Park, NY 12065

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Absolutely nothing! You were awesome!

Susan D. 
Clasificación:
5.0

Meredith was great!

Jeffrey P. 
Clasificación:
5.0

Put the key in the box for pickup. The key was not there and I wasted valuable time waiting to get it resolved

BRIANFREDERICK S. 
Clasificación:
5.0

New location state of the art

Muhammad Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R.  |  First Impressions 
Clasificación:
5.0

We were in the middle of an ice storm. The staff had the truck running and deiced when we arrived. So appreciated! Staff was excellent.

SHARONA K. 
Clasificación:
5.0

Very clean and well laid out. Made moving a cinch. You can pull right up to the building with a large moving truck.

RANDI JEAN B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALDC M. 
Clasificación:
3.0

Automated spammy texts are poor form. If you need to do important immediate business related to the rental at hand, call (or text) with a REAL PERSON. Automated usage of a customers phone for frivolous business is an insult. Not all texts are free to the receiver. Although the costs these days are low, the fact that there ARE costs means permission really needs to be granted first by the receiver. It's out of line for you to presume it, especially for spammy automated texts. Beyond the costs you incur for the customer, it's worse that you presume to demand near immediate attention with the sending of an automated text -- possibly while the customer is DRIVING your vehicle. You did that FOUR TIMES during my rental with your solicitations to fill out a stupid survey. Giving a phone number is never an invitation to send automated texts. I'll have to remember next time to give you fake numbers instead.

DAVIDMICHAEL R. 
Clasificación:
5.0

Very pleasant place for uhaul and storage

Nathaniel S.  |  First Impressions 
Clasificación:
3.0

More friendly staff.

ROBERTHOPKINS H. 
Clasificación:
5.0

I went to kinns rd after getting a cruddy trailer and no help from the Saratoga mobile location. Wasted 35 in gas driving in circles :-( kinns rd was amazing!!

Heather B. 
Clasificación:
5.0

I had an excellent experience during the months that I had a storage unit. The carts that are provided to move things in and out are extremely helpful.

Matthew G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika F. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANTELPATRICE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN K JR H. 
Clasificación:
5.0

The staff I encountered at this facility are professional, courteous, knowledgable and cheerful! I can't remember names, that's my bad but Meredith was great, your manager (just had knee, ACL/meniscus, surgery) and the custodian were all amazing and made the experience better than I would have expected (I've had much worse customer care experiences with uhaul in the past). Gracias.

Jeff S.  |  Overall Experience 
Clasificación:
5.0

It's always spotless and the staff is super helpful!!

PAULAJEAN G. 
Clasificación:
5.0

All the staff was extremely helpful and pleasant...Thanks for the help.

robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDHERMAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

regina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M. 
Clasificación:
5.0

Not one thing. I have been telling everyone I know what a top notch business & location Kinns Rd is. Everyone is so professional, helpful & friendly. It means so much especially during a stressful time such as moving. The store has everything you could think of to pack. I also rented a van for several hours and it was in excellent condition and easy to load and unload. This is a fantastic operation!

KIMBERLYPURSEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea N. 
Clasificación:
5.0

It's probably not the locations fault. But we were late for our pickup because the self check in was not working. We showed up after hours and the website kept crashing or not accepting anything we were inputting. So we ended up having to wait for the store to open unfortunately

jared S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD HERMAN P. 
Clasificación:
5.0

Polite, hardworking, knowledgeable, careful.

eugene a.  |  First Impressions 
Clasificación:
5.0

The customer service was outstanding! Very knowledgeable, very helpful. Great job.

Eugene A. 
Clasificación:
5.0

Bassat was incredibly clear with information and helpful. Very courteous and prompt with any concerns and getting things set up.

Eric P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary l.  |  First Impressions 
Clasificación:
5.0

Very helpful and clean

steve L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darleen M. 
Clasificación:
5.0

Rent truck with a full tank

James M. 
Clasificación:
5.0

Great people to work with in a rough time

erin f.  |  Overall Experience 
Clasificación:
5.0

Refund money when equipment is not useable.

shane Q. 
Clasificación:
4.0

The staff is run by young people. They are obviously not very experienced but pretty sharp nevertheless. They are helpful, courteous, polite. Overall, it was more than an enjoyable experience. The store has many interesting items priced actually quite competitively. I certainly will be back at this location if there is a need for it. It is certainly recommended. I imagine if they sharpen their skills then they would be very competent employees.

Gracjan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P K. 
Clasificación:
5.0

Excellent customer service

Mohammad K. 
Clasificación:
5.0

Today was the perfect day to move. Almost winter, but no snow, not too cold, with clear skies and little wind. The sun was brighter by noon, and the round trip drive was smooth. Ms. Aljae, the customer service lady checked me in and reviewed all the policies, procedures and protocol. EVERYONE was such a great help. It definitely made my relocation much easier to have a reassurance that all the pick up and return UHAUL staff was readily accessible and quality professional help! Thanks again and Happy Holidays!

CAROL R D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat K.  |  Overall Experience 
Clasificación:
5.0

Very good experience, friendly service, quick and efficient.

KEVIN M M. 
Clasificación:
1.0

Your reception girl who checked me out was extremely friendly approachable and full of knowledge. I definitely I'm coming back to do business here

Beatriz A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDHERMAN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMED AZMAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITHE R. 
Clasificación:
5.0

Clifton Park NY location great, employees very helpful. Van was almost new and flawless. Waiting for contact from U-Haul on the EZ pass bill from the trip. Van gave me 15 mpg highway loaded on my trip.

JEFFERYSCOTT B. 
Clasificación:
5.0

Never had a easier time renting any kind of vehicle. They were helpful, friendly and a fast transaction.

DANIELA D. 
Clasificación:
5.0

Outstanding Service and the facility is clean abs easily accessible!

MITCHELLJAMES P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARKS K. 
Clasificación:
5.0

Staff was very willingly helpful and friendly.

JOSUE G. 
Clasificación:
5.0

Free unit for 1 month was great. Store associate Ali is a very personable person. She was helpful and knowledgeable.

Tina V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELASUE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
5.0

You have great service.

RITAA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly M.  |  First Impressions 
Clasificación:
5.0

Aligee and Meridith we're both friendly and professional.

Stephen W. 
Clasificación:
5.0

Just add lighting along the entry road.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen O. 
Clasificación:
5.0

Beautiful U-Haul location and very helpful customer facing personnel. Excellent experience overall.

Brett M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

I thought that the service staff were intelligent, impressive and interested in helping me get the vehicle that I needed efficiently.

JOHNFRANCIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND JOHN W. 
Clasificación:
4.0

The initial pick up took a LONG time to process; and made me a bit late. The return (a different employee) was quick and very helpful â€" she explained several things I needed to know. I will be back and will recommend this location!

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANYL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEREDITHB L. 
Clasificación:
5.0

Such a friendly staff!

Lance M.  |  Overall Experience 
Clasificación:
1.0

The appointment setter was terrible and caused me a lot of aggravation. If I was to refer someone I would tell them not to call and just to show up at location.

PAULL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
4.0

I scheduled my appointment at 1:30 and took off 2.5 hours from work because I was told the installation would be 1.5-2 hours. The installation was less than an hour so it cost me an hour of personal time.

Ginny L. 
Clasificación:
5.0

Nada

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELJAMES H. 
Clasificación:
5.0

Great clean place and very friendly and helpful staff

Hector F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLAMARIE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R. 
Clasificación:
5.0

The staff was very friendly and helpful.

Bianca A. 
Clasificación:
5.0

STILL WAITING FOR MY ONLINE RECEIPT TO BE SENT. :(

salvatore G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew J. 
Clasificación:
2.0

charged another $35 and not given a reason.

DAVIDALEXANDER J. 
Clasificación:
5.0

Gracias

Maura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBINL K. 
Clasificación:
4.0

El cliente no dejó un comentario.

THEODORE III C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAND O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S.  |  First Impressions 
Clasificación:
5.0

Kinn's Rd location is so new, clean, and friendly staff. Ally helped with this last rental and she was so patient and friendly. She showed us around.

Tina V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
2.0

The equipment was not ready for use. It took me 30 minutes to fix the straps. Then I had to drive 60 miles round trip just to get the straps pullout brother where stored correctly. I called the costumer service number three times. Call one was on the phone with them for about 15 minutes. I will say the call dropped. Call two another 20 minutes transferred two times. The lady hung up on me. Call three 10 minutes The girl I talked to was chewing gum and disrespectful. I asked her to remove her gum and told her that was not very professional. After that I knew I was not going to have professional service from her so I told her to have a good day and I would call back to talk to someone that could help. So over all I am very sad that U-Haul has gone down in customer service.

SCOTT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESVAN PELT JR R. 
Clasificación:
5.0

Very clean, friendly staff

mark N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESFRANCIS V. 
Clasificación:
5.0

Everything was outstanding! The manager, Akram, and his team are very customer focused and exceedingly helpful. Akram is truly the individual to call if you need any help with anything with your rental. He truly sets the gold standard in customer service!

FRANKN JR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLYEVANS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria A. 
Clasificación:
5.0

friendly and Courteous people to deal with

Jimn M. 
Clasificación:
5.0

The staff was excellent !!!!!!!!!!! They helped with everything I needed . What a great experience I had at this location. I can't praise them enough. Thank you so much !!!!!!!!!!!!!!!!!!!!

Michael S. 
Clasificación:
5.0

Get trucks that are worthy of driving

SHANE Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

The process of having a hitch installed on my vehicle included speaking with 4 U-haul employees (1 in Queensbury, 2 in Clifton Park, 1 via phone). All 4 individuals provided top-rated customer service, and I would recommend using this company.

Jackie B. 
Clasificación:
5.0

The staff was terrific; very helpful and accommodating!

JOHNEDWARD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTFRANCIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
No se han enviado comentarios para esta ubicación.

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