Customer Reviews for U-Haul Moving & Storage of Clementon

2,132 comentarios

270 White Horse Pike   Clementon, NJ 08021
(Rt 30)

(856) 783-5888

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(856) 783-5888

270 White Horse Pike
Clementon, NJ 08021
(Rt 30)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Toni P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
4.0

I wish there was more options available at the location, but truly appreciated they had anything at all.

John B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stanley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Thank you so much for all the help and the extensions.

Christoph B. 
Clasificación:
1.0

Reservation was for wrong location. Entrance was blocked off. No one came to attach trailer or disconnect trailer.

stephen A. 
Clasificación:
5.0

Thank you !!

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam D. 
Clasificación:
4.0

Be more transparent about fees and costs

Eric O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Sales clerk was very nice and helpful.

Martin R. 
Clasificación:
5.0

The manager is a really nice person - very courteous and helpful

DONALD N.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff, explained the whole process!

Jorge B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karim C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

George K. 
Clasificación:
1.0

El cliente no dejó un comentario.

tiffany r.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

Thank you to all the staff that assist me with this process. Have a wonderful day!

sahliyah a.  |  Overall Experience 
Clasificación:
4.0

Knowledgeable, courteous staff (2) made the transaction very smooth. All my experiences renting with UHaul have been good ones. The associates I've dealt with have all been helpful and very professional.

Frederick A. 
Clasificación:
5.0

Ms Chrystal passaretti should be commended for the excellent service she gave me always smiling and very kind should be more people like her working for Uhaul I had an excellent experience getting what I needed .

Emerson G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis Enrique E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Dropped it off at night so due to the late hour didn't see anyone there.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

The women at the uhaul shop was very helpful and the experience was seamless. She even help connect the trailer and discussed my insurance options.

CRAIG B. 
Clasificación:
1.0

El cliente no dejó un comentario.

HECTOR R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shonda N. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey T. 
Clasificación:
4.0

Everything went smoothly, the only thing for me was just trying to get two friends to help with the verification to get the uhaul. Besides that it was an easy experience!

anthony A. 
Clasificación:
4.0

They didn't have a furniture dolly.

Margaret M. 
Clasificación:
5.0

Everything was perfect!

Kevin J. 
Clasificación:
5.0

Nada

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sindl S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JORDAN M.  |  Overall Experience 
Clasificación:
5.0

Be more up front with Communication

William H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dominee P.  |  Overall Experience 
Clasificación:
5.0

If a customer put in 3/4 tank of extra gas they should he reimburse for the extra gas . Thank you for your service.

Ronnie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shavine M. 
Clasificación:
5.0

Everything is fine.

Taiwo W. 
Clasificación:
3.0

Your after hours return app. Needs much improvement, was outside in the cold for over 25 minutes, with another customer, we both gave up and I had to come back first thing in the morning to treturn it in person

MIKE B. 
Clasificación:
2.0

Truck smelled like cigarettes. Company is also trying to charge me extra for fuel, when I had returned the vehicle at the same fuel level as when I picked it up.

Michael S. 
Clasificación:
2.0

Not fill up gas tank. Almost empty of gas tank. Must fill up gas tank.

Ari R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle E. 
Clasificación:
5.0

Excellent service

DANIEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARLEASHA R.  |  Overall Experience 
Clasificación:
5.0

Nothing, all was good

Michael D. 
Clasificación:
2.0

My pickup location was switched TWICE. I was not notified about the second switch. THAT IS SLOPPY for a company as established as Uhaul. The woman who came in behind me had the exact same experience, SO THIS IS NOT A ONE OFF.

Kathleen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dontay S. 
Clasificación:
5.0

Everything was very good

Marya L. 
Clasificación:
5.0

I had been to location before same personal very friendly personal

EMERSON G. 
Clasificación:
5.0

Manager, Crystal was awesome...very helpful!

Roy K. 
Clasificación:
3.0

The person that checked us in did her job. Wasn't friendly but did what she needed to do to check us in. I said that the truck smelled like smoke and she did not awknowledge that I said anything about it.

CAYLEE M. 
Clasificación:
5.0

Excellent customer service

William L. 
Clasificación:
4.0

Don't change the pick-up location last minute when the location is supposed to be guaranteed.

Rachel B. 
Clasificación:
5.0

Crystal went above and beyond to help us. Would definatly recommend this location.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

Everyone was friendly and professional. A positive experience.

Stephen H. 
Clasificación:
1.0

I will never use UHAUL ever again. They screwed me really good. I had to pay well over double the money because they were unable to provide a truck for me that I reserved over a month ago for a one way trip. They called me last minute and I ended having to drive a truck from NJ to NY and back to NJ. Mileage, gas and tolls doubled, thank you. Oh yeah I'm sorry they credited my 50 dollars, great doing business with you... If you are planning a moving state to forget about UHAUL they are useless. Thank you for robbing me!!!

Brinton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin W. 
Clasificación:
5.0

The people at this location are the best

Cosmin C. 
Clasificación:
5.0

This is no fault of the location however the truck had an issue with the muffler and it was so loud we couldn't even have conversation during our 27 hour cross country trip.

Jeremy G. 
Clasificación:
5.0

did not use all the furniture pads in Fort Pierce, Florida. The woman never made note of it on my account. Clementon, NJ was well run with a friendly and helpful staff...

MATTHEW M. 
Clasificación:
5.0

David was great. He was super nice and very helpful getting us our storage unit. The unit was clean and well maintained. Very satisfied with choosing this place!

Amanda D.  |  First Impressions 
Clasificación:
5.0

Service was very pleasant. Easy to pickup rental. Parking lot is small/tight for big vehicles. My 26ft truck was not in great mechanic shape (engine ran good but felt like no suspension and the steering wheel shook significantly while driving)

David T. 
Clasificación:
4.0

I received an email confirmation to pick up a specific truck number with corresponding key. When I arrived to do mobile check in the truck was a different number which caused some confusion. I tried chat and calling and both took quite a bit of time.

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW B. 
Clasificación:
1.0

This reservation was messed up from the beginning. We did a mobile pick up, had to wait on the phone for 45 mins just to get our lock box number and code to get our key. We were given the wrong box and code so did not have a key. We had to wait until the location opened to get out key. The girl tried telling us our key was out there. Yes clearly it was since we had to wait but we were unable to get to it since we were given the wrong information. Finally get our truck almost a hour and half past our reservation time and it was FILTHY! Cigarettes in the center console, filth all over the dash. Truck was also given to us with 10 miles left till empty. We didn't complain just went and did what we had to do. Brought the truck back with 1/8 tank off gas, more than what we started with was told every thing was good and we left. Never got any kind of paperwork or receipt or anything. Get home and see my receipt in my email with a $68 charge for gas and a digital signature that we never signed. Immediately went back to the location to dispute this charge only to be told that it's or fault because we should have came in and told her. Anywhere I have ever rented a vehicle the rule has also been the vehicle is to be returned with as much or more gas as we left with. This is what we did. My only logically guess is this girl never checked the gas before we left because she was clearly flustered from messing up the keys to begin with and now had a line of people behind us waiting. She continuously tried to blame us for this confusion and then told us we got a text that we should have went in to dispute the gas if we didn't agree. The text i I got had NOTHING about disputing gas AND we never got anything to dispute to begin with. She gave us the key and we left. There was no paperwork with gas levels to dispute not did she give us an amount. What were we disputing?! I was told she put a claim in with the traffic department and I had to wait 24-48 hrs to see what was going to happen. ABSOLUTELY NEVER AGAIN!!!

Steven C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Gracias

Victor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shannon t.  |  First Impressions 
Clasificación:
4.0

The equipment was great, very clean, worked perfectly. However, customer service (the general customer service line, not the actual U-Haul location) made it extremely difficult to get assistance.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

No improvement necessary. Everything was great

ROBERT C. 
Clasificación:
5.0

I've been dealing with U haul for many years and it has always been a pleasant experience. I would and will definitely use them again. Their rates a affordable. Thanks U haul staff!

sahliyah a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan B. 
Clasificación:
5.0

Very friendly!

Thomas T. 
Clasificación:
3.0

Please use better signage for directions and leaving.

Kevin M. 
Clasificación:
5.0

Maintenance is key with these vehicles, this truck shook so bad down the road.

Donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise V. 
Clasificación:
1.0

2 bald tires, they charged me $92 for fuel I didnt use, and the woman, Kushbu just wanted to argue with me.I have pictures of the tires and damage to body. Never to return!!

Charles S. 
Clasificación:
5.0

I honestly don't know if I could get any better service then what I received , courteous employees new equipment save me time and money and the return was effortless , great job ! I would definitely return and rent from you again.

Dennis B. 
Clasificación:
5.0

The young lady at the counter is a sweetheart! Professional, friendly, very helpful, answered all my questions. Took the time to make sure I was completely satisfied. She is a great asset to UHaul!

Christoph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
3.0

This was not the location i originally had my reservation at. Instead of 15 minutes away we had to drive 35 minutes for the pick up and drop off. staff was nice location was awful for my convenience. i wouldn't recommend this location to anyone because i know no one that lives anywhere near it.

Matthew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen P. 
Clasificación:
1.0

We elected to do mobile check out. That process stunk and was not user friendly. When asking inside the office about the steps they were rude and unhelpful. The vehicle reeked of smoke and was dirty. When I asked if it was possible to take the other truck of the same size staff was again rude and belittling.

Mike O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAYURI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
4.0

Work on your website process. Cumbersome and slow.

Mark G. 
Clasificación:
5.0

Lady is friendly

Julie D. 
Clasificación:
5.0

Very friendly!

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angella A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
2.0

Upon return there was an attempt to charge me a fuel charge when I returned the truck with the proper fuel. There was no customer service but rather a slight attitude when I went to correct the representative. Please work on your customer service.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelin C. 
Clasificación:
4.0

The only thing I could recommend would be more hours it would be nice if it was open till midnight.

Vincent R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tierra H.  |  First Impressions 
Clasificación:
5.0

The manager at this establishment, Crystal Passarati, was sooo helpful nd kind. Thank you Crystal, im very grateful.

Nelly V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Armoni C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rishenna G.  |  First Impressions 
Clasificación:
5.0

i will continue to use this location in the future also

Shavine M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

ALFONSE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba