Customer Reviews for U-Haul Moving & Storage of Central Murfreesboro

7884 comentarios

1420 NE Memorial Blvd   Murfreesboro, TN 37129
(@ Clark)

(615) 896-9018

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(615) 896-9018

1420 NE Memorial Blvd
Murfreesboro, TN 37129
(@ Clark)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Dwight M. 
Clasificación:
3.0

Make sure places are open when you send them there. I had to use uber to get there and wasted time and money. I wasnt hapoy!!!

MICHELE LYNN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN B. 
Clasificación:
5.0

They had the truck ready at 7:00 AM as promised, plenty of staff on hand to help out. Dropping it off was just as smooth and easy. During a stressful weekend, it was nice that the truck that was the pivotal piece to haul it all was stress free.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ESTHER B. 
Clasificación:
2.0

Customer service was lacking. I had already misguided to a different location for my rental, which was closed, then sent back to Memorial Blvd fo the truck. Despite all of this poor service to begin with, the customer service clerk had no empathy and lacked general good customer service skills.

ERIN S. 
Clasificación:
5.0

Very helpful staff.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESIA B. 
Clasificación:
4.0

Truck steering was way loose and shook all over the road.

steve P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alissabeth C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chiquita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN D. 
Clasificación:
5.0

Great staff. Very friendly and helpful.

Thomas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abbas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

line

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

Good experience. Desk help did a nice job. Liked the online after hours return app. Smartly built. Desk guys could use a porter to do the leg work during busier hours. Would reduce wait time and increase throughput. Overall good though. Will come back.

Brian S. 
Clasificación:
5.0

But I would of liked a paper receipt.

KENT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY W. 
Clasificación:
5.0

Very efficient and prompt.

Lucy W. 
Clasificación:
3.0

Have what was requested when the customer made the reservation. They didn't have my appliance dolly, and the truck was almost empty.

Clayton W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASANDRA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
1.0

El cliente no dejó un comentario.

BRANDON W. 
Clasificación:
5.0

Great place, use you guys always

Charlotte C.  |  Overall Experience 
Clasificación:
5.0

Representatives are courteous & good to work with.

Pamela F. 
Clasificación:
5.0

The manager was great! He help soi much,he was a Blessing...Thank You!!

Andrew D. 
Clasificación:
3.0

Fees at drop off should not been charged !

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE M. 
Clasificación:
5.0

Uhaul has been my only truck rental since 1985, my dau is moving soon and will be using Uhaul

Patricia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susanne N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quincy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE M. 
Clasificación:
5.0

We worked directly with the owner at this location and he was great! Covered all the bases to make sure we had all the information we needed!

Donald R. 
Clasificación:
5.0

quick drop off no issues

eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON N. 
Clasificación:
5.0

Very helpful!! Thanks again!!

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demarco M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clachette C. 
Clasificación:
5.0

This location is extremely professional and will go their last mile to accommodate even when it appears nothing is vacate. These guys and girl was awesome. I'm using these services again in July.

CAROLYN G. 
Clasificación:
3.0

Very fast and friendly. Very satisfied

Page L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP P. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark L. 
Clasificación:
5.0

Having locks provided with keys for them. Equipment had a lock but the station had no keys for that lock. So we had to purchase our own

JUSTIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erica W. 
Clasificación:
5.0

Was a Great Experience!!

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
5.0

While the website was experiencing glitches, arrangements proceeded smoothly with the toll-free phone representative. Pickup and return at Central Murfreesboro was straight-forward and prompt. At the site, Jason (?) was knowledgeable and professional making us feel valued and appreciated. THANKS!

KEITH O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica D. 
Clasificación:
5.0

Easy.

Samuel H. 
Clasificación:
4.0

Everything was good, quick pick up and drop off if you pre check in online. The only problem was the ramp on the truck jammed up and wouldn't extend to unload which made things pretty difficult.

Jeffrey B. 
Clasificación:
5.0

Awesome team! The were accommodating and helpful when we experienced issues and needed to return our equipment.

Lenai W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chip U. 
Clasificación:
5.0

Employee was very helpful. The entire process was very simple and quick.

Rebecca W. 
Clasificación:
1.0

I am not Joshua. Please for the love of god stop emailing me.

JOSHUA D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy Q. 
Clasificación:
4.0

Actually acknowledge the fact that the customer had a poor experience with the dispatch center and refund him the $40 he was told he was going to get from dealing with the trouble. Instead of just saying “sorry.”

CODY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bernard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KINARD R. 
Clasificación:
3.0

El cliente no dejó un comentario.

CONNIE G. 
Clasificación:
5.0

The stuff are awesome care abt customer

Marckens L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

Great customer service, great equipment and timeliness on rentals. I would highly recommend.

Mary H. 
Clasificación:
3.0

My truck was dirty in the cab. There were crumbs on the seat and floor, and an empty soft drink can under the seat. The location is inconvenient, parking in non-existent, and traffic is terrible at the intersection where this facility is located.

Herbert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARLENE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kesha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

Everything was great

Patricia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candy R. 
Clasificación:
5.0

Have more access by phone.

JOHN A. 
Clasificación:
2.0

El cliente no dejó un comentario.

Amber J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael V. 
Clasificación:
5.0

Nada

Terry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
5.0

They were very busy but they still managed to help me quickly. Friendly team.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duke M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eureka H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

The lady that checked me out and the young man that hooked the trailer up could not have been nicer and more professional!! Good job Uhaul!!

JOHN B. 
Clasificación:
5.0

I rented a trailer and had a little less school issues on the light. But that is also common for trailers. Other than that it was good. The staff was very polite and courteous I was very impressed with how they handled everything and how professional they wise

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry H. 
Clasificación:
5.0

Great place and employees, one thing I was not happy with with the online returning. I tired for a while to get online and share my location and it would not let me so I just dropped the trailer and left. It is what it is and paid the extra 20 but I tired and thing it should be worked on.

JEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
1.0

I rented the space online but when I got in the store, I was told that somebody else had already rented that space and was moving in on the same day I was suppose to. It took them almost 4 days to put my money back on my card

Antonio B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte B.  |  Overall Experience 
Clasificación:
1.0

I will never rent with them. This is a scam. After talking to someone to set up a move out day and pay a settlement offer because I was effected by Covid. They continued to charge me for miscellaneous things Causing my bill to go up to a thousand dollars and tried to sell my items to get nothing and then tell me I still owe a thousand dollars.

Taira C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlee H.  |  Overall Experience 
Clasificación:
5.0

Being able to go to a storeage Facility at any time would be convenient for me

Tenisha W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis H.  |  First Impressions 
Clasificación:
3.0

The staff is rude. Aside from the date I signed my contract, whenever I have to speak with the staff they have a tendency to make one feel unimportant and that I am an interruption to whatever they have going on. They often park equipment in the way of the door to the storage units creating a trip hazard. When you ask them to move it they are always too busy to do so in a timely fashion. When moving out I called to cancel my contract. the rep stated that its not really a contract and all i have to do is move out. I asked him to please make a record of my move out anyway. I then started receiving late notices with assessed fees so I called back in. the rep noted said she would e-mail the store to notify them of my original move out date but would not copy me on that e-mail nor provide a copy for my records. I find that policy absurd. She stated all calls are recorded and that if needed I could get said recording. When I requested it she put me on hold and after 20 minutes i gave up. The only saving grace for this particular facility was the price. That said I did get a letter notifying me that the price was increasing on my unit. With all this in mind, no I would not recommend this facility, especially for storage rentals. Additionally, after my support experiences with your company, I will shop other brands before choosing a uhaul location in the future.

George M.  |  Overall Experience 
Clasificación:
2.0

Staff was rude specially a Caucasian woman. Red head, bad teeth, middle aged woman. Poor customer service

Lashonda C.  |  Overall Experience 
Clasificación:
4.0

They are thorough and the facility is clean: from the front office tho the storage lockers.

Andrea K.  |  Overall Experience 
Clasificación:
4.0

The staff at the Memorial St location in Murfreesboro, TN are helpful and knowledgeable.

Andrea K.  |  Overall Experience 
Clasificación:
5.0

Everyone was wonderful and very helpful with my move to murfreesboro.

CYNTHIA M.  |  First Impressions 
Clasificación:
2.0

Female with the colored hair needs some coaching on people skills.

GERRAN W.  |  Overall Experience 
Clasificación:
5.0

The manager Stephanie is always very helpful when I've been in here. Her staff is also. I have not been happy with all of my uhaul experiences but I've always been happy with this site.

Constance C.  |  Overall Experience 
Clasificación:
5.0

Tasha was wonderful! She demonstrated professionalism, knowledge of U-Haul’s products & processes & profound customer service.

sandra f.  |  First Impressions 
Clasificación:
5.0

I was impressed with the efficiency of the staff in a very timely & attentive man or!

Joseph E. G.  |  Overall Experience 
Clasificación:
5.0

When we didn't have a reservation they were friendly and able to accommodate us! All employees were always helpful and friendly and made our move a little easier:)

Angela T.  |  Overall Experience 
Clasificación:
2.0

Ubox was put in trailer poorly. Tried to charge me for extra days. Ubox also leaked. Not all staff fault, but uhaul as a company.

Christopher W.  |  Overall Experience 
Clasificación:
5.0

Jordon, was extremely helpful in our efforts to get our storage effected. A very big Thanks to a real gentleman!

Joseph E. G.  |  First Impressions 
Clasificación:
5.0

Mr. Tinker was amazing! He welcomed us to the new area and made everything extremely easy as we moved into a storage unit and dropped off our equipment. We look forward to working with him again.

Daniel D.  |  First Impressions 
Clasificación:
4.0

Brandy was friendly and professional. She delivered my Ubox on time and without any issue.

fay c.  |  Overall Experience 
Clasificación:
5.0

Very good service. Very secure storage area. Very helpful employees.

michelle g. | Reservación
Clasificación:
5.0

The complete staff is great I used you guys back in 2016 so there was no other company I would have used. I have been using u-haul for all my moves last 40 years. Thank you Murfreesboro U-haul

Denise J. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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