Was a Great Experience!!John L.
Customer Reviews for U-Haul Moving & Storage of Central Murfreesboro
Murfreesboro, TN 37129
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Adam B.
While the website was experiencing glitches, arrangements proceeded smoothly with the toll-free phone representative. Pickup and return at Central Murfreesboro was straight-forward and prompt. At the site, Jason (?) was knowledgeable and professional making us feel valued and appreciated. THANKS!KEITH O.
El cliente no dejó un comentario.Jessica D.
Everything was good, quick pick up and drop off if you pre check in online. The only problem was the ramp on the truck jammed up and wouldn't extend to unload which made things pretty difficult.Jeffrey B.
Awesome team! The were accommodating and helpful when we experienced issues and needed to return our equipment.Lenai W.
El cliente no dejó un comentario.Vicki P. | Overall Experience
El cliente no dejó un comentario.Chip U.
Employee was very helpful. The entire process was very simple and quick.Rebecca W.
I am not Joshua. Please for the love of god stop emailing me.JOSHUA D. | Overall Experience
El cliente no dejó un comentario.Jimmy Q.
Actually acknowledge the fact that the customer had a poor experience with the dispatch center and refund him the $40 he was told he was going to get from dealing with the trouble. Instead of just saying â€œsorry.â€CODY G.
El cliente no dejó un comentario.Bernard M.
El cliente no dejó un comentario.KINARD R.
El cliente no dejó un comentario.CONNIE G.
The stuff are awesome care abt customerMarckens L.
El cliente no dejó un comentario.Christopher S.
El cliente no dejó un comentario.David T.
Great customer service, great equipment and timeliness on rentals. I would highly recommend.Mary H.
My truck was dirty in the cab. There were crumbs on the seat and floor, and an empty soft drink can under the seat. The location is inconvenient, parking in non-existent, and traffic is terrible at the intersection where this facility is located.Herbert N.
El cliente no dejó un comentario.DARLENE B.
El cliente no dejó un comentario.Howard I.
El cliente no dejó un comentario.Kesha L.
El cliente no dejó un comentario.Todd H.
Everything was greatPatricia H.
El cliente no dejó un comentario.Candy R.
Have more access by phone.JOHN A.
El cliente no dejó un comentario.Amber J.
El cliente no dejó un comentario.Michael V.
El cliente no dejó un comentario.Jeffrey P.
They were very busy but they still managed to help me quickly. Friendly team.WILLIAM W.
El cliente no dejó un comentario.Duke M.
El cliente no dejó un comentario.RODNEY C.
El cliente no dejó un comentario.Eureka H.
El cliente no dejó un comentario.Betty W.
El cliente no dejó un comentario.Paul M.
The lady that checked me out and the young man that hooked the trailer up could not have been nicer and more professional!! Good job Uhaul!!JOHN B.
I rented a trailer and had a little less school issues on the light. But that is also common for trailers. Other than that it was good. The staff was very polite and courteous I was very impressed with how they handled everything and how professional they wiseRobert R.
El cliente no dejó un comentario.Kyle K.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Barry H.
Great place and employees, one thing I was not happy with with the online returning. I tired for a while to get online and share my location and it would not let me so I just dropped the trailer and left. It is what it is and paid the extra 20 but I tired and thing it should be worked on.JEFFREY W.
El cliente no dejó un comentario.JASON H.
El cliente no dejó un comentario.Ian R.
El cliente no dejó un comentario.Elijah F.
Be upfront about the deposit. Noone told me it would take days to get it backJULIE L.
El cliente no dejó un comentario.Vickie P.
El cliente no dejó un comentario.BRYAN H.
El cliente no dejó un comentario.JOHN Z.
El cliente no dejó un comentario.Daniel A.
El cliente no dejó un comentario.JUSTIN M.
No improvements needed! Received Extremely superior customer service when dropping off (returning) the trailer.PETER W.
El cliente no dejó un comentario.DANIEL R.
El cliente no dejó un comentario.Keith S.
On both the pick up and drop off side of this rental, the nationwide computer system was down. This significantly complicated the rental.TONY J.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.JOHN W.
Uhaul in general is very hard to get a hold of. The website was not functioning to properly do an after hrs drop off. Inflated location drop charges as well if the customer's plans changed. I tried calling several times without being helped or left on hold for over 30minutes. The location I rented from is not at fault, It is U-haul in general. Bad customer service mixed with costly policies, start at the top. For the guy that hooked up my trailer and personally helped me at the murfreesboro TN location, Thank you for service!Jeremy F.
El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.Jeffrey T.
El cliente no dejó un comentario.Leroy S.
El cliente no dejó un comentario.elizabeth B.
El cliente no dejó un comentario.CHRISTOPHER W.
Nothing. The truck was in great shape and the representatives were very nice, as well. They handled everything in the quickest way possible. Thanks again. I appreciate it.Maenett R.
El cliente no dejó un comentario.Marsha S.
Everything went well . Thank youLatricia M.
The staff was very helpful.Catherine P.
Our truck didn't have a ramp which kind of negated the appliance dolly we rented.DANIEL B.
El cliente no dejó un comentario.RALEIGH B.
El cliente no dejó un comentario.Edward M.
They had everything under control from pick up to drop off, as of now I don't see any improvement necessaryHOLLIS S.
El cliente no dejó un comentario.TODD O.
El cliente no dejó un comentario.Douglas Ray L.
El cliente no dejó un comentario.Cynthia B.
El cliente no dejó un comentario.Melody F.
El cliente no dejó un comentario.James C.
Everything was greatJamie C.
The employees make renting enjoyable! Best Uhaul around!PATRICIA W.
El cliente no dejó un comentario.JAYMEE W.
First time having to use U-haul for a move everything was smooth and easy. No complaints here, will definitely do business again with this location!Jerica S.
El cliente no dejó un comentario.Gregory G.
El cliente no dejó un comentario.Kenneth C.
The process was very easy and efficient even on a holiday. Nice job!JEFFREY T.
Great customer service! They even apologized for all the problems we had endured coming from SC.Marty M.
Customer service guy was delightfulTAYLOR C.
El cliente no dejó un comentario.STEPHEN J.
Nothing. Great service! Thank you.phil P.
El cliente no dejó un comentario.Andrew T.
El cliente no dejó un comentario.WILLIAM F.
Always a great experience ! Very professional and courteous !Mike H.
El cliente no dejó un comentario.James G.
The trailer had not been cleaned but was cleaned before I returned it. I did not get the size trailer I needed. Said I could not have one of the 12" trailers that was on the lot because I was dropping off at a different location. People take equipment one way all the time, not sure why I was was the exception to the rule this time. Personnel were friendly, just not accommodating with their equipment.Chester M.
Nothing. I had a already did everything online, so when I got there, I was in and out so fast. I will always use U-Haul for my next moving experience.Alisha T.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.Kevin L.
El cliente no dejó un comentario.Justin F.
El cliente no dejó un comentario.Justin F.
El cliente no dejó un comentario.CRAIG L.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.PIPPA M.
I rented the space online but when I got in the store, I was told that somebody else had already rented that space and was moving in on the same day I was suppose to. It took them almost 4 days to put my money back on my cardAntonio B. | Online Move In
El cliente no dejó un comentario.Charlotte B. | Overall Experience
I will never rent with them. This is a scam. After talking to someone to set up a move out day and pay a settlement offer because I was effected by Covid. They continued to charge me for miscellaneous things Causing my bill to go up to a thousand dollars and tried to sell my items to get nothing and then tell me I still owe a thousand dollars.Taira C. | Overall Experience
El cliente no dejó un comentario.Matthew W. | Overall Experience
El cliente no dejó un comentario.Carlee H. | Overall Experience
Being able to go to a storeage Facility at any time would be convenient for meTenisha W. | Overall Experience
El cliente no dejó un comentario.Dennis H. | First Impressions
The staff is rude. Aside from the date I signed my contract, whenever I have to speak with the staff they have a tendency to make one feel unimportant and that I am an interruption to whatever they have going on. They often park equipment in the way of the door to the storage units creating a trip hazard. When you ask them to move it they are always too busy to do so in a timely fashion. When moving out I called to cancel my contract. the rep stated that its not really a contract and all i have to do is move out. I asked him to please make a record of my move out anyway. I then started receiving late notices with assessed fees so I called back in. the rep noted said she would e-mail the store to notify them of my original move out date but would not copy me on that e-mail nor provide a copy for my records. I find that policy absurd. She stated all calls are recorded and that if needed I could get said recording. When I requested it she put me on hold and after 20 minutes i gave up. The only saving grace for this particular facility was the price. That said I did get a letter notifying me that the price was increasing on my unit. With all this in mind, no I would not recommend this facility, especially for storage rentals. Additionally, after my support experiences with your company, I will shop other brands before choosing a uhaul location in the future.George M. | Overall Experience
Staff was rude specially a Caucasian woman. Red head, bad teeth, middle aged woman. Poor customer serviceLashonda C. | Overall Experience
They are thorough and the facility is clean: from the front office tho the storage lockers.Andrea K. | Overall Experience
The staff at the Memorial St location in Murfreesboro, TN are helpful and knowledgeable.Andrea K. | Overall Experience
Everyone was wonderful and very helpful with my move to murfreesboro.CYNTHIA M. | First Impressions
Female with the colored hair needs some coaching on people skills.GERRAN W. | Overall Experience
The manager Stephanie is always very helpful when I've been in here. Her staff is also. I have not been happy with all of my uhaul experiences but I've always been happy with this site.Constance C. | Overall Experience
Tasha was wonderful! She demonstrated professionalism, knowledge of U-Haul’s products & processes & profound customer service.sandra f. | First Impressions
I was impressed with the efficiency of the staff in a very timely & attentive man or!Joseph E. G. | Overall Experience
When we didn't have a reservation they were friendly and able to accommodate us! All employees were always helpful and friendly and made our move a little easier:)Angela T. | Overall Experience
Ubox was put in trailer poorly. Tried to charge me for extra days. Ubox also leaked. Not all staff fault, but uhaul as a company.Christopher W. | Overall Experience
Jordon, was extremely helpful in our efforts to get our storage effected. A very big Thanks to a real gentleman!Joseph E. G. | First Impressions
Mr. Tinker was amazing! He welcomed us to the new area and made everything extremely easy as we moved into a storage unit and dropped off our equipment. We look forward to working with him again.Daniel D. | First Impressions
Brandy was friendly and professional. She delivered my Ubox on time and without any issue.fay c. | Overall Experience
Very good service. Very secure storage area. Very helpful employees.michelle g. | Reservación
The complete staff is great I used you guys back in 2016 so there was no other company I would have used. I have been using u-haul for all my moves last 40 years. Thank you Murfreesboro U-haulDenise J. | Reservación
Working with this facility was an absolute nightmare. You will never be able to call and speak to the store, you will always have to go down there to speak to anyone. They were incredibly rude also.bRIANNA r. | Overall Experience
I did not keep the unit and rated below average because there was no light. I had to use a lantern, flashlight or my cell phone flashlight in the unit which was very inconvenient.TENIA B. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!