El cliente no dejó un comentario.Sarah P.
Customer Reviews for U-Haul Moving & Storage of Carbondale
Carbondale, IL 62901
(Off 51 N)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Matt P.
Cargo VAn was dirty inside the passenger area, and I had to clean the dash, doors, steering wheel, and floor was dirty. The back of the cargo van was visibly dirty with mud. Paid $7.50 to clean at the car wash.rebecca O.
Great service , polite worker and super clean store... Very impressed!!BarryD W.
Good service too.Robert B.
El cliente no dejó un comentario.ryan B.
Keep up the good workGene S.
The 4Ã-8 trailer leaked from the rain, which resulted in some of our belongings getting wet. Additionally, the back door latched had to have a lock on it or it would vibrate open (which happened to us when we were traveling to turn it in). Other than that, we had no other issues.Bill W.
Again, another great rental... very friendly and nice clean truck. Only improvement might be have more than one person checking in... had a long wait.Dali H.
El cliente no dejó un comentario.bruce P.
El cliente no dejó un comentario.Alice N.
She was wonderful to deal with - great experience!Matthew E.
I really like this location: easy to find, clean facility, and friendly personnel.Elizabeth L.
Just more great peopleHENRY B.
Amazing customer service!Tabatha F.
Friendly, efficient service. Reasonable rates for well maintained equipment. I was very pleased.mark H.
El cliente no dejó un comentario.Robert K.
The sameMichael M.
El cliente no dejó un comentario.Mo H.
El cliente no dejó un comentario.RICHARD J.
First timer so I was nervous. Technician was pleasant. Cost was reasonable.. Vehicle was well-maintained. Smooth pick-up & drop off. Will use again.Jacqueline R.
The truck was relatively new (only 5000 miles). It performed very well on the trip from IL to NY. Overall, I have no complaints and rate the equipment as excellent.Daniel N.
El cliente no dejó un comentario.Austin M.
El cliente no dejó un comentario.Lisa P.
El cliente no dejó un comentario.metao R.
Nothing I can think ofKENNIDY G.
As always, this location is super easy to do business with. Totally hassle free.Gary G.
One suggestion - when I picked up the trailer, the tire pressures were down to around 35 and 40 lbs, insufficient for a trailer of that size and the load I would be carrying. I inflated both to 50 psi and everything went fine. For future reference, checking tire pressures pre-rental might be an inexpensive way to avoid more expensive road service calls to fix flat tires.Rex D.
El cliente no dejó un comentario.margarita S.
The only problem I have is I was offered a free month storage which is great because that is all I really need; but I called both locations on Illinois ave in Carbondale and I can not get any one to answer either #. I would like to ger the free storage but how does one do that when wont answer!!!! Contact info:244-866-8939 Thank you.Aimie C.
El cliente no dejó un comentario.annie K.
Jae Lee helped me in an unexpected, last minute need for a local rental. He was great, very helpful, very efficient, and got me going very quickly.Brian B.
El cliente no dejó un comentario.Lara A.
El cliente no dejó un comentario.Jacqueline C.
Outstanding in every respect - this is my favorite U-Haul location in the United States (and I've moved 16 times).David G.
i got charged $75 for having a piece of trash, blankets not folded, and overnight returned. i rented the truck for just one day for almost $1,500. the least Uhaul could have done as a courtesy was to pick up the trash and folded the blankets.nghia D.
He lied about the mileage and charged me extra. PitifulIvory R.
Drivers door hard to close, needs adjusted Check in went smoothly with NO problemsDOUG G.
El cliente no dejó un comentario.PATRICIA T.
Good experiencejim M.
Clean. Polite. Consistent.Matthew S.
El cliente no dejó un comentario.Katarena M.
El cliente no dejó un comentario.Kathryn R.
All was good, we picked up and returned the UBox. It perfectly served our needs.Raymond F.
The truck was dirty it had animal hair in it and it smelled bad. The manager was extremely rude dismissed me while he was helping me just to help someone behind me then I was supposed to receive $56 I'd I out has in the truck it was given to me on E AND I PUT IT ON A HALF of tank before I took it back the whole experience was terrible I wish they would shut down and we could get a new COMPANY so I was highly unsatisfied to say the leastWhitney L.
El cliente no dejó un comentario.James B.
Brad is great. Helped me drop off quicklyDaniel A.
El cliente no dejó un comentario.Grant M.
El cliente no dejó un comentario.Ashlee S.
El cliente no dejó un comentario.Lisa P.
El cliente no dejó un comentario.scott N.
El cliente no dejó un comentario.Jessica M.
Overall my experience was good. The only thing I noticed was the vehicle that I had, the reading on the dashboard said it needed an oil change and the tire pressure needed to be checked. Other than that, everything was good. It was a smooth ride. I would suggest that you guys should make sure the vehicles have been serviced before renting them out so the warning lights won't come on. Gracias.Voicy L.
El cliente no dejó un comentario.GERALD E.
El cliente no dejó un comentario.william O.
So far so good! I don't have any comments because I was totally satisfied.Joyce S.
Actually both pick up and drop off locations were very nice extremely helpful. I was in and out in no time at allpul P.
El cliente no dejó un comentario.Paul F.
El cliente no dejó un comentario.devontavius P.
El cliente no dejó un comentario.Kimberly B.
El cliente no dejó un comentario.Tracey L.
El cliente no dejó un comentario.David B.
Long line with only one clerk, once i got in clerk person was very good and fastRicardo C.
El cliente no dejó un comentario.Wardell D.
El cliente no dejó un comentario.Bryan C.
Everyone was awesome and accommodating!Codie D.
El cliente no dejó un comentario.Timothy M.
You need to change your sales tactics regarding damage. My truck had 75+ stickers with previous damage/nicks/scratches/dings. You're obviously not fixing anything so take a lead from the rental car agencies and only go after collision damage or dents over a certain size.Jay L.
El cliente no dejó un comentario.Mehran M.
The mileage was not explained at all I just got charged on my card. Had this been explained then I would not have rented the truck.Caleb S.
El cliente no dejó un comentario.Karol Y.
Brad was helpful and courteousDavid R.
El cliente no dejó un comentario.Kendall W.
El cliente no dejó un comentario.Joan P.
I was charged for two days when I had the van for less than six hoursMark L.
Easy pick up and return. Brad hooked up the trailer in the rain and made sure all lights worked. I would definitely rent again.Elery B.
El cliente no dejó un comentario.Sean S.
Thank you both at the Cdale Uhaul You and your equipment made a tough job WAY easier and I do recommend you to others. Thanks again. Forrest R.Forrest R.
Get people who know what they're doing. Tow trucks who won't leave you sit for hours. And companies who won't steal all your money. I will never use uhaul again.Leslie H.
Not enough employees, truck windshield had a foot of snow and ice on it. I removed.Robert R.
El cliente no dejó un comentario.Patricia T.
El cliente no dejó un comentario.Terry R.
El cliente no dejó un comentario.Stephen Q.
El cliente no dejó un comentario.Parker W.
I just wish they stayed open longer in the day, but other than that I had a very good experience.Wesley N.
El cliente no dejó un comentario.Steven S.
Great customer service.Scott S.
The price was right and the service was great.Colby C.
Brad and his staff in Carbondale were great to deal with.Roberto C.
website is clunky, and it tries to upsell me every step of the way.Travis S.
El cliente no dejó un comentario.Gary R.
Brad has been kind and has great customer service.Jacqueline C.
Customer service was exemplary.Jeffrey O.
Your front guy is very kind and understanding.TYLER F.
Very helpful employee, helpful in suggesting the right equipment to choose.Pietro M.
El cliente no dejó un comentario.EBONY S.
Very friendly and helpful customer service. Answered all of my questions and the price for our long-distance move was great!LAUREN C.
The truck leaked water the entire time damaging my items. The truck didn't have the same amount of gas that the contract said.Justin F.
El cliente no dejó un comentario.Jon L.
my customer rep made the uhaul experience easy !! no anxiety!!! loved it! online the storage unit was $21 a month but i was charged more😔Donna T.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!