Customer Reviews for U-Haul Moving & Storage of Canton

2,694 comentarios

2127 Marietta Hwy   Canton, GA 30114

(770) 704-9028

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 704-9028

2127 Marietta Hwy
Canton, GA 30114

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DARYL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L.  |  First Impressions 
Clasificación:
5.0

great job! they help us very well..

EDUARDO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Easy, convenient, clean

Beth N.  |  Overall Experience 
Clasificación:
5.0

The person that helped us was great his name was Clark Speaker. A future manager I'm sure. Would reccomend this location to all my friends.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deja H. 
Clasificación:
5.0

Friendly and helpful staff!

STEVEN B. 
Clasificación:
5.0

Friendly employees , no issues , very happy

Timothy F. 
Clasificación:
5.0

Very pleasant and helpful

WILLIAM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA B. 
Clasificación:
5.0

Wilson and his team always come thru for me when I have trailer needs and provide excellent service. Thank you for that.

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANDLER S. 
Clasificación:
5.0

The Manager was outstanding. When there was a problem with the rental trailer. He found a large truck as a replacement which was very hard to located and spend at least 45 mins on the phone with Corporate. He took this challenge on personally and saved my entire move to Georgia. Just Outstanding Customer service.

RICHARD FRANCIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lidia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JODY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  Overall Experience 
Clasificación:
4.0

Short on staff with one person working very hard!

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA P. 
Clasificación:
5.0

Rent often, and have gone to just using them. Highly recommend.

BOBBY R. 
Clasificación:
5.0

The only issue I had is that I made an online reservation securing the truck, an appliance dollie, and pads. There was no appliance sollie or pads available when I arrived. Trenton was very professional as well as the gentlemen who checked me back in when I returned.

KEVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON R. 
Clasificación:
5.0

nothing everything work well

RONALD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

NICOLE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAYMOND W. 
Clasificación:
5.0

Awesome

MARK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN R. 
Clasificación:
5.0

Very professional and always a pleasure…

RODERICK D. 
Clasificación:
2.0

The vehicle was dirty and not well maintained. The vehicle when fully loaded was so slow it took double the time to drive 12 miles down the road causing delays which is why we had to extent the rental twice. Than we had issues with it starting on a couple of occasion due to loose terminal on battery (after an hour of messing with it to figure out the issue in an area of no cell reception to call for help).

JOSEPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garey A. 
Clasificación:
5.0

The online check in/check out doesn't work very good. It struggled to allow me to take 2 pictures of the cleanliness of the truck. It would let me take one and then when I took the second it wouldn't move on in the process.it would freeze at that point with the progress bar showing 100 percent but wouldn't move on to the next step. I would have to refresh it and then it would lose the picture I already took. Repeated this process like 6 times before it finally worked. It also wouldn't let me move on in the Check in process because it asked for my phone number, and when I put it in, it said that phone number was already in use, which of course it was because it was my number that I had already put in when I set up the reservation.

Robert S. 
Clasificación:
1.0

I’ll never ever use tht facility again cause the office is unorganized!!

Gary W.  |  Overall Experience 
Clasificación:
5.0

Seriously, everyone was very nice and helpful.

SCOT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN B.  |  First Impressions 
Clasificación:
3.0

Ac was broken only blew hot air and wouldn't shut off sweated for the entire trip and floor was covered in mud making brake and gas peddle slippery and unsafe

Christopher H. 
Clasificación:
5.0

Great job

LISA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA R. 
Clasificación:
5.0

The truck was great, but the appliance dolly was hard to push on its own but add in a refrigerator and it's near impossible.

Jeremy L. 
Clasificación:
2.0

I'm extremely frustrated with this facility. The truck i rented was difficult as the key would not turn in the ignition... the agent showed me how to get the key to turn, but it was definitely a pain. The ac didn't work well either. Lastly I rented blankets and dolly which were not provided in the bed of the truck. Upon returning the vehicle on the same evening of rental, I made a comment in the return box used for self return indicating they needed to refund me for the blankets/dolly. The next day i received a voicemail from britnay asking where my blankets/dolly were. I called back to customer service, was on hold for 40 minutes. Upon finally speaking with the agent, I contacted the GM of the store who said they'd credit my bill. I just received my receipt with the dolly and blankets still being charged. This isn't difficult and a customer shouldn't have to contact someone 3-4 times to get this resolved. I've also just emailed the GM. Very frustrated!

SHEREE R. 
Clasificación:
5.0

This was a very positive experience. The staff were all polite and professional and everything went smoothly. They met me outside when I returned the truck with no waiting.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie S.  |  First Impressions 
Clasificación:
5.0

Great place to get your rental equipment for your next move. Very clean facility with helpful employees.

ALI A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B.  |  Overall Experience 
Clasificación:
5.0

Good job, UHaul! I'll be back the next time I need your services.

Larry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
3.0

Took 20-30 minutes just to pickup a reserved truck! Truck had been smoked in! The rental pricing method encourages reckless behavior to keep cost down, have ALL costs CLEARLY displayed and available for review before reserving process.

JOSIAH H. 
Clasificación:
5.0

Ruff driving lots of vibration ,inside box most tiedowns were missing bolts ,door had 4 roller hinges broke. This truck should not have been rented

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liane A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hershel L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TONI P. 
Clasificación:
5.0

The staff was great. No problems at all

HUGH T. 
Clasificación:
5.0

Easy in and out

MICHAEL H. 
Clasificación:
5.0

Everyone we dealt with was very friendly and professional.

ROBIN J. 
Clasificación:
5.0

Everyone was friendly & knowledgeable. Great staff. Well done!

Desity H. 
Clasificación:
5.0

The Canton GA Team (2127 Marietta Hwy Canton, GA 30114) are always professional, personable and phenominal! And it's so awesome to see several of them long term!

LAWRENCE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER T. 
Clasificación:
5.0

Everyone was exceptionally helpful.

MARCIA M. 
Clasificación:
5.0

This is the second time I've dropped at this location and I was very pleased with how I was treated by the staff. The employee that handled my return even apologized for my pickup debacle even though it was not his fault.

Kara M. 
Clasificación:
5.0

All employees were very helpful and very polite. Wilson, the manager, went above and beyond to meet my needs.

CHARLES M. 
Clasificación:
5.0

Great service from start to finish.

JANICE R. 
Clasificación:
4.0

There was confusion often between store staff and your online billing system. I would pay online but would get calls from the store asking for payment. We were also locked out of our unit for nonpayment and we had made the payment.

Jack W.  |  Overall Experience 
Clasificación:
5.0

Top notch ! Quick easy and simple

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew E. 
Clasificación:
5.0

The young man that checked me in and hooked up my trailer was super professional, knowledgeable, and helpful. He got the trailer hooked up and checked my lights. I was confident everything was right when I drove away.

Andres T. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACQUES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe S. 
Clasificación:
5.0

The people at the check in desk were very helpful and courteous.

LARUE C. 
Clasificación:
5.0

Was able to get a unit same day as when we traveled to their office with first month free. Also got an upgrade a few days later when a bigger unit became available.

Frank B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lester B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAFFY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELINDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
5.0

Ninguno

Tara G. 
Clasificación:
5.0

Great experience

JAKOB H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARSON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zach S.  |  Overall Experience 
Clasificación:
5.0

Nothin

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY P. 
Clasificación:
5.0

The vehicle was extremely smoky, for sure you need to do something about the smell before it is rented to the next customer. This was not our original location, We were notified the day before our move that the vehicle was not available we were, then moved to another location our of our way and told we could use the lock box. When we arrive there was no lock box so, we were routed to yet another location. The final location was closer to our home so, i am not sure why were rerouted to Waleska.. Very stressful on an already stress filled day! We were pleased the Marietta st location had a vehicle for us. Should have been placed there to begin with.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELINDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrico C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

More staff

THOMAS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Layla P. 
Clasificación:
3.0

They processed us outside, and said my wife could not use the restroom because it was not operating

EDWARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberley S. 
Clasificación:
4.0

The Canton loc did a nice job but it was nowhere near the original pickup loc I booked weeks prior. This last minute switch by UHaul's GA scheduling office was extremely inconvenient the morning of my scheduled rental.

Todd E. 
Clasificación:
5.0

Very easy drop off

PATRICIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen S.  |  First Impressions 
Clasificación:
5.0

I could not get the mobile app to work for check in at drop off. Specifically I could not upload a photo of the inside of the trailer showing it was clean

DANIEL L. 
Clasificación:
5.0

You have nothing to improve at all.,we have rented 4 different trucks over the last month. Everybody that works at this location is super nice, friendly, and helpful, especially Cody. He makes everything easier. We told him they should rename it to “Cody's U-Haul”

janet W. 
Clasificación:
1.0

Staff rude. Storage areas cluttered and filthy.

ROBERT D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

Excelente

GEORGE H. 
Clasificación:
5.0

.

Mya M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE H. 
Clasificación:
4.0

Clean trash from the parking lot.

Jason S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLOYD C. 
Clasificación:
5.0

The staff at the location was excellent. helped me out, found me the best rate and when i needed to extend the rental due to my move running over... they handled it within minutes and got me right back to moving. the truck return (after hours) was fantastic, took about 10 mins total. very easy. great process.

MARK H. 
Clasificación:
2.0

I had a trailer and that area is horrible

Keneth M.  |  Overall Experience 
Clasificación:
5.0

I put several items on the loading dock because i was denied acess and had to pick up my handicapped 5 year old, when i went back a couple hours later everything was gone. I discussed the situation with a staff member who said he would inquire about it and pull video. i still have not heard anything so i guess i will call the police tomorrow and let them request the footage. rich kologe 470 390 2873

RICHARD K.  |  First Impressions 
Clasificación:
3.0

I still don't know if the trailer i rented has been officially checked in to this location. I dropped it off at 630 yesterday and the staff told me to do a self check in. He gave me some information but it was not helpful. I've created an account but there are no options to do a self check in???

David P.  |  First Impressions 
Clasificación:
1.0

My storage room flooded and damaged a lot of my things and the manger stated they are not liable. It rained in a climate controlled storage inside the building. I will see them in court. I was not in the unit a whole month.

Linda w.  |  Overall Experience 
Clasificación:
5.0

Great staff. Very clean and well kept building

jerry g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cletus M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Madeleine C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT D.  |  Online Move In 
Clasificación:
1.0

The staff was great. My issue is with the area where I stored my camper. The gravel is not graded evenly. The bus parked next to me cannot park all the way back in his spot. This is due to the giant HOLE in the ground. The area was difficult to move around in as well. This is way to much money for such a badly maintained and sized area. I moved here only because my existing place is doing construction and I cannot stay there anymore. All other areas I tried were full. I will be moving out of here asap. The rest of the facility looks great.

Keneth M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex K.  |  Overall Experience 
Clasificación:
5.0

Great staff and unit..

karen w.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Suzanne S.  |  Online Move In 
Clasificación:
4.0

My experience was very good and I would especially like to recognize Cody for his exceptional customer service. The only thing preventing me from giving perfect scores across the board would be the location and placement of parking signs and space barriers that sometimes were difficult to navigate around as we parked our rig. We have a very large (42') RV and need as much wiggle room as possible to park and store it. But that's it. We are changing storage facilities primarily due to a covered spot having come available elsewhere. ¡Gracias!

Tom B.  |  Overall Experience 
Clasificación:
5.0

We were very satisfied with our experience at U-Haul in Canton. The Managers and associates were always friendly and knowledgeable and had good customer service skills. The only issue we ever had was finding a rolling cart to use in the storage area. Both times this occurred the desk associates quickly brought us one. Thank-you!

Patti F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale J.  |  Overall Experience 
Clasificación:
5.0

Everyone is always helpful and polite at this location.

Andrew K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MATT R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth N.  |  First Impressions 
Clasificación:
5.0

The manager and team went above and beyond customer servive exceellence. They took the time to accommodate me when I rented the wrong size truck and as I moved out of storage. Just so thankful for this great staff. Highly recommend Uhaul Marietta Hwy Canton GA

Angela J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stuart B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELVIASOL R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrianna H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer T.  |  First Impressions 
Clasificación:
5.0

Very helpful good people

Kathy T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cliff b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RODRIGO S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H.  |  First Impressions 
Clasificación:
5.0

Very helpful staff, easy process to rent a parking lot. ¡Gracias!

Vladimir M.  |  Overall Experience 
Clasificación:
5.0

The staff has been wonderful! Excellent customer service! Definitely I will recommend!

Claudia E.  |  First Impressions 
Clasificación:
5.0

Cody was extremely knowledgeable and helpful. He went above and beyond while helping us select a storage space for our RV, including making a special trip to their back lot to take photos of available spaces and then texting us our options before finalizing our reservation.

Tom B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

S Carolyn P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rita C.  |  First Impressions 
Clasificación:
5.0

All of the employees are excellent that I have dealt with at your store. The young man that helped us yesterday toured us through the area until we found what we needed. He even went back and made sure we were able to access the building without difficulty.

Patti F.  |  First Impressions 
Clasificación:
5.0

Although the size unit I reserved wasn't available upon arrival, the staff went above and beyond to get something comparable for me. They were extremely friendly and professional and I appreciated their willingness to work the issue out. Thanks guys

Sandra V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  First Impressions 
Clasificación:
4.0

I was told that I would be able to access my unit a few moments after I purchased it. But when I went back 4 hours after I was not allowed access into the building.

Bryeanna H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zach S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B.  |  First Impressions 
Clasificación:
5.0

Cory was very professional and helpful. He's a great asset. Thanks.

robert c.  |  First Impressions 
Clasificación:
5.0

Very helpful. Excellent Customer Service!!

DEBRA W.  |  First Impressions 
Clasificación:
5.0

All personnel were very courteous and polite. As well as helpful.

Barbara B.  |  First Impressions 
Clasificación:
5.0

The staff is always very friendly and helpful.

David J.  |  First Impressions 
Clasificación:
4.0

The two guys on duty were great to work with.

James J. | Reservación
No se han enviado comentarios para esta ubicación.

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