Comentarios del cliente para U-Haul Moving & Storage of Burlington
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Burlington
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Val W. en
Wendy and all the associates I dealt with were very professional, well informed, and accommodating. Very customer friendly and extremely helpful above and beyond my expectations. Thank you!
Beverley B. en
Would use again.
Christovao S. en
AWESOME ORGANIZED AND KIND TO SIMPLIFIES TERMS OF JUDGEMENT CHRIS SIMOES
Aaron B. en
Give the right price. I was quoted in KM's the price and the car was in miles. If the truck is in miles - quote the price in miles not KM's. The deal is $19.99 however it is not unlimited miles, and I had to fill the truck up with the $30.00 gas. The day cost me $150.00 for a trip to Guelph Ontario and back.
SUSAN E. en
The experience at this location is always excellent!
Janusz L. en
Thanks.
Ben V. en
Dealing with U-Haul on Mainway in Burlington, Ontario was an excellent experience. Huge kudos to employee Chris who was repeatedly very helpful every step of the way; very excellent customer service!
Ben V. en
Excellent location and very friendly and helpful staff that helped make my moving experience go smoothly. Highly recommend them.
warner R. en
Nothing wrong with the place, the office is a little dated and looks cluttered
craig M. en
Very easy process from beginning to end. I like the location at Mainway Avenue. Rented twice this month and both were great experiences.
Jim N. en
Great staff helping me get the trailer safely hooked up and on my way.
Bruce M. en
I couldn't get into the gated area after hours, where my car was parked. I wasn't provided an access code to enter or exit the facility. I had to make 3 call to have someone provide me with access. and then sat in the compound for almost 30 min to get someone to let me out. U-haul charges by the km...I should be charging you by the hour for my wasted time. VERY frustrating at the end of a long day to have something as simple as this waste over an hour... I have used tour location SEVERAL times and this will push me to consider a different Rental provider.
Hugo D. en
I had before ok a van online. I was sent to a new location, as per my online booking. The first location’s customer service was terrible. I was told they didn’t have my booking. When I showed the attendant the hard copy of the reservation I was told he didn’t have it and that it wasn’t his problem. After me pushing the attendant a bit he told me to go to mainway. When I got there they informed me that they didn’t understand why I didn’t come to them right away. The online booking directed me to 3485 harvester and not the mainway location. My booking experience was terrible. Thanks would welcome a uhaul rep contacting me to discuss this further.
dave B. en
Thank god for 3476 Mainway. Booked at Nash + Barton for Saturday 7AM with a 10'. All set for Saturday move. I get the email confirmation and it said Pick up Saturday 6PM 8-31, Drop off 9-01 noon when the new tenants where to be moving in. No trucks available anywhwere. So I had to switch my move from Saturday, take Friday as a vacation day and thankfully Mainway bailed me out. I am to get a $50 Credit Card Re-Imbursement per my phone call to the Reservation center Wednesday 8-28 @ 10:50AM. Will follow up with 1-800-263-4809
Dionne B. en
This was a drop off location. No comments to leave.
Craig W. en
Terrific obviating if the reservation, easy change to the pickup time. Drop off was easy and quick response for the final bill.
perpetua D. en
Satisfied
Michael M. en
The floor of the van could have been a bit cleaner. Otherwise it was fine. They were prompt with having the van ready for me at the appointed time. The check-in was simple.
ALdahhak A. en
Most of the staff weren’t friendly specially their Lady Boss...
Val W. en
Great team, friendly, courteous, organized and very helpful. Very accommodating regarding dates, times, and products available. Highly recommend trying this facility, you won’t be disappointed.
Mena M. en
Very helpful!!! Would highly recommend U-Haul.
brad h. en
Staff were friendly and knowledgeable
Bansimba m. en
Your service is extremely best.
Christina C. en
The minute in the door, staff did all to assist with what we required; gave options/alternatives; didn't press to purchase; all while training, assisting another customer and answering phones.
HAROLD W. en
Never had my broken light fixed. Was forced to bring a flashlight everytime... from the get-go.
BARBARA P. en
The staff at Walkers and Mainway location were very helpful and very organized. Having lockers, trucks, boxes, etc. All at one location made my move go very smoothly. Thank you to amazing staff.
BILL G. en
Top notch, couldn't be better.
sue m. en
thank you.
mitch s. en
Reps on the 800 number are pleasant, knowledgeable and helpful. Gentleman (Paul) in charge at the Belmont, Ontario CA loc. asked me to text him credit card info to secure rental. Very unprofessional.
Gordon C. en
Everything was ready for us and we were given extra storage when we needed it!!
Robert O. en
Service could not be better. From the first phone ,call to the warm friendly service at the office checking out the Different size units. To signing up Just ask for Wendy. Best of the best..
Peter B. en
Good fast service.
Clarence B. en
Very friendly accomadating, and professional very happy repeat customer!
todd d. en
Unit I asked for was not ready and unit provided has a water compromised ceiling. This has caused issues with my move. Any assistance appreciated
izad f. en
Friendly fast service
brad h. en
Efficient aand courteous
AUSTIN D. en
Friendly staff
JAMES G. en
No issues
TINA G. en
Always friendly staff and helpful.
doug b. en
A well run facility with great staff. Keep up the good work.
Mark T. en
All aspects of experience were great.
ROBIN D. en
Do a test of your email address before you leave to ensure you do get your invoices and receipts.
Russ L. en
Great customer service, kind & helpful. I'll definitely recommend them.
Debbie M. en
Excellent customer service. Very efficient and courteous
karen c. en
Excellent customer service! Friendly, considerate and professional. It was a fantastic experience for me. Thank you very much! Sincerely yours, Karen Clarke
JAMES M. en
Nice clean storage, friendly staff.
FIONA H. en
Staff are exceptionally friendly and helpful. Ground level units make loading and unloading easy.
carl w. en
would definitely use this facility again
Marie Eve B. en
The storage facility staff was very nice and I have been easily able to access the facility after hours with my code
Joan M. en
Wendy is friendly experienced and very customer focused. We have used this site before and would use it again. Wendy is the best!!
Joan M. en
Our family has used U Haul multiple times. Very helpful and kind. Wendy at the Burlington site is most helpful . We were so impressed my son works for you!!
Liz e. en
still waiting confirmation of my full refund. I booked a storage locker online. when I arrived you didn’t have one. The rest were double the size. booked. Or dirty. Had no locker 2 days before move.
mark s. en
U-Haul at Mainway in burlington was very clean, lighting was good and staff is very friendly and helpful. I would recommend this site to anyone looking for a good storage company. Mark S.
Susana C. en
Wendy is a great manager. She goes out her way to find solution to ease your problem. Always feel safe to use their establishment. Thank you Wendy!