Comentarios del cliente para U-Haul Moving & Storage of Bridgeton

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Bridgeton

Grado total:

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Quentin W. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

El cliente no dejó un comentario.

Nakia A. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

Did not know the 100.00 deposit was NOT being reimbursed that day! That is not acceptable.....

William Z. en

Grado:

El cliente no dejó un comentario.

Eunice M. en

Grado:

Bridgeton was great. Staff were friendly, excellent communication and everything arrived on time. The location in Chippewa Falls, on the other hand, was terrible. NO ONE called to let me know that my boxes will be delivered to my new place one day late, nor were there any calls to let me know the exact time of delivery etc. Not until I made several calls to inquire - even then, one of the calls was suppose to be for another customer, which left me confused about the timing. The manager didn't even have the courtesy to call me back after I left him a voicemail. I've always used U-haul for my moving needs, but I'm definitely going to shop around for the next time. Good job in making a loyal customer disgruntled.

Lynette B. en

Grado:

Would definitely visit again

KIMBERLY V. en

Grado:

I just want to say that if it wasn't for Sue (driver) going above and beyond this experience would have been worse than it turned out. I had a problem with the drop off schedule due to original contract having incorrect phone# and after hours of being on the phone with uhaul and their computer issues she saved the day and had my ubox dropped off the following day for me. She's a great employee and I cant thank her enough!!!

Lisa D. en

Grado:

El cliente no dejó un comentario.

Lawrence B. en

Grado:

El cliente no dejó un comentario.

Curtis S. en

Grado:

The in store rep was very knowledgeable and courteous. Would use this location again if need be

Alessandro P. en

Grado:

El cliente no dejó un comentario.

Shelly E. en

Grado:

Our U-boxes were guaranteed to arrive by May 20, 2019. Per contract for every day that they were late, we were to be refunded $50 per day. The containers did not arrive until 2:30 PM on May 28, 2019. The latest we needed to pick them up was 8:00 AM on the 28th. I had several phone calls with the U-Haul hub in Tempe, AZ regarding delay of boxes. Now no one is returning my calls regarding the $400 refund I am owed. I will be filing a dispute as well as a complaint with the BBB if this is not ratified soon. We had medical supplies in there we needed for moving my father out to AZ! This is very disturbing. Shelly Ellis

Gladys E. en

Grado:

Too much paperwork to sign other wise everyone was great

Marianne B. en

Grado:

This is my second time using their facilities, and I couldn't ask for more friendly service and help.

Thomas S. en

Grado:

Great service

Brian G. en

Grado:

I was particularly impressed with the customer service by the two employees that I dealt with. When I picked up the equipment, I was treated like a king. When I dropped off the equipment I was treated the same way. The equipment was in good shape and made my experience worth coming back. I highly recommend this particular Institution. Keep up the great work.

Thomas S. en

Grado:

Nothing every thing was great

franklin c. en

Grado:

El cliente no dejó un comentario.

Ann Marie M. en

Grado:

I didn’t like the fact that I couldn’t set up my auto pay with my debit card, despite ads saying I can use a debit card. So I had use my credit card. The guys who set up my account were helpful.

Jennifer S. en

Grado:

El cliente no dejó un comentario.

Patrick M. en

Grado:

Staff and facilities were great. Benjamin was especially helpful answering any questions or concerns that we had!

Darlene H. en

Grado:

I have no complaints at all. The staff wefr very helpful and friendly.

Felcita C. en

Grado:

Very kind and helpful

Julio C. en

Grado:

Mi first month was free, Always hav access to my storage, Hav a three extra days of payment. Muy buen servicio 👍

Darlene H. en

Grado:

El cliente no dejó un comentario.

james m. en

Grado:

El cliente no dejó un comentario.

Audrey W. en

Grado:

El cliente no dejó un comentario.

Regina H. en

Grado:

The two gentlemen were polite and courteous and I had got a great deal so I'm very very satisfied.

loetta c. en

Grado:

Uhaul service is top notch, excellent service

Rita B. en

Grado:

Clean environment. Well lit. Perfect location. Easy access. Reasonable prices. Rolling carts readily available. Exactly what we needed for short term storage of items before a yard sale.

Ivan L. en

Grado:

El cliente no dejó un comentario.

Pamela D. en

Grado:

Brandon was excellent and so was Terry.

Sherri C. en

Grado:

Better understanding of your job details

terri s. en

Grado:

El cliente no dejó un comentario.

Jennifer P. en

Grado:

Very helpful & very easy.

Bryan L. en

Grado:

El cliente no dejó un comentario.

jeffrey k. en

Grado:

El cliente no dejó un comentario.

Roger R. en

Grado:

The whole process was easy and seamless. Uhaul got my items delivered across the country in a safe and timely manner

Sandy C. en

Grado:

Everything was beyond my expectation. The experience was quick, easy and return was quick and easy. I will definitely recommend this location to my family and friends. Staff was knowledgeable courteous and helpful.

KEVIN H. en

Grado:

I wish to comment U-Haul Center Manager Terri Foster for doing all that was humanly possible to create for me an extremely smooth moving experience. I had more household good than anticipated would fit into a 10x10x10 unit; Ms. Foster did all that she could to quickly accommodate me by adding another smaller unit directly across from the larger one. The truck that I had reserved was unavailable; she immediately upgraded me to the next larger vehicle. I am disabled and had trouble moving my belongings, let alone myself, after a while; she was very aware of my condition and I could see her compassion evident, through the process of my move. Please recognize Ms. Foster for her diligence in effective customer service. I will be singing her praises for many a day.

Amanda P. en

Grado:

Everything at this location was wonderful!

wanda b. en

Grado:

El cliente no dejó un comentario.

Leah C. en

Grado:

El cliente no dejó un comentario.

Jeff G. en

Grado:

Only issue I had is I was told it is there policy to give the best price when when rental is returned. A big poster is even hanging in the window saying best price of daily, weekly, or monthly and any combination. I had vehicle for 9 days and was refused the weekly rate plus 2 days. They made me pay for 9 single days. The weekly rate for 7 days would be a flat rate of $330 and includes 750 miles. Plus 2 extra days at 19.95 a day. They refused to give me the weekly rate saying you only get it if you go over the 750 miles. So I had to pay for 9 days at 19.95 plus 320 miles at 75cents a mile. Makes no sense to me I call it fraud

Loring S. en

Grado:

The woman who helped me in the AM was WONDERFUL - kind, funny, helpful and encouraging. The guy I spoke to on the phone didn't really seem to know what was going on though (Didn't know much about scheduling, hitch installation, or my terms of contract.) But overall a very good experience.

Dana O. en

Grado:

Great place. Wonderful staff.

jicelle r. en

Grado:

El cliente no dejó un comentario.

Dana O. en

Grado:

Great place and wonderful staff

Vaughn D. en

Grado:

The customer service person was very helpful taking carer of all the paper work so things went fast and was on my way The Customer service person was very helpful in taking care of all the paper work and things went pretty fast and I was on my way with the moving truck.

Demetres V. en

Grado:

El cliente no dejó un comentario.

Karen E. en

Grado:

Couldn’t imagine better.

Satpal S. en

Grado:

Very good

dominic r. en

Grado:

Everyone is spoke to was great. Sue was awesome! Thanks for your help.

Mia J. en

Grado:

Good company

Alfred V. en

Grado:

Very Professional, I would highly recommend them to friends

Kalifa K. en

Grado:

Benjamin was great!!!! Friendly, professional and helped with directions.

Josue G. en

Grado:

Great service from the gentleman there. It makes you feel as a valued costumer. Kudos to him

Kenneth D. en

Grado:

The layout of the customer service desk was very confusing. To me when you walk in the door you should see the check in and out desk right away.

Dora S. en

Grado:

me and the cashier waited at least 15 minutes for the machine to get unfrozen then the cashier did not give me back my refund for the 4.22 that I gave him back for the refund

Robert P. en

Grado:

the service I received was far above average on any professional customer service rating scale.

Terry J. en

Grado:

Everyone was very nice my experience was very good.

David B. en

Grado:

Wonderful ! Courteous and friendly service!

Sean M. en

Grado:

Very helpful.

REYNOLD M. en

Grado:

Hello, very helpful, very thoughtful and complete.

Tomeaka M. en

Grado:

It was definitely a beautiful place. Staff was very helpful and friendly. Will definitely be doing business again if I ever need another storage space or uhaul.

Rita B. en

Grado:

Kind professional and friendly service. Easy access. Convenient location. Clean.

Nicole N. en

Grado:

Very accommodating. Fast pick up and fast drop off. Even came back next day to take away. Great experience.

Doreen O. en

Grado:

Our delivery was on time.

irene b. en

Grado:

All the stuff that was very kind and helpful I will use them over and over again

John R. en

Grado:

The staff was great until I ask questions about closing my account

Beverly J. en

Grado:

My experience with this U-Haul and storage unit was great. I had access to my unit 24/7. The store clerks were very nice and zi would recommend them to my friends & family.

Warren W. en

Grado:

Clean and well maintained. Very well lighted at night time.

Amanda F. en

Grado:

Devon was AMAZING! I was really stressed out finding a great storage facility around my area. She helped me with every little thing and answered all questions. She went above and beyond. Thank you!