Comentarios del cliente para U-Haul Moving & Storage of Bridgeport
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Bridgeport
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William P. en
Seem to be in transition to all wireless. Service folks say in front of screens etc but pecked away on phones
Brian B. en
Everything was fine until I found out that the truck I dropped off wasn’t checked in and I was charged an extra fee for late turn in. After a conversation with the manager later in the day, I was refunded the extra fee. Besides that, place was fine.
Xavier A. en
Awesome customer service
Daniel S. en
Fast and helpful customer service at pick up and at return. Very pleased with service at this location.
JOHN G. en
Difficult to contact attendant. need better communication notification system to locate help. intercom not great
JOHN G. en
The attendant was pleasant and efficient
Simon H. en
Did not visit container pick up location because moving helpers provided that service
Michael C. en
I was over charged when the employee clearly advised me if i use the app to do the return after hours i would not be charged. The manager was supposed to call me, i never received a call from anyone.
joseph e. en
Great service
Christopher C. en
Someone use my personal information to rent a Uhaul
MIKE F. en
The young lady that processed my rental on the morning of the 2nd of September was very professional and courteous
Katherine F. en
Michael was absolutely wonderful both for the pick up and drop off of the van. He was so helpful and patient during a busy holiday weekend. Other U-Hauls around this location were overwhelmed due to the busy weekend and turned us away. I will recommend this location only because of the wonderful service experience Michael provided.
Chris J. en
Very helpful.
Donald S. en
Excellent!
Thomas C. en
Not enough customer reps to serve the customers
Paul F. en
Can't think of anything. Had no issues. Truck I had was practically brand new.
Rosalie D. en
They were extremely slow in the check out. They charged an after hours service fee that was not mentioned in check out. The after hours service was $20 which doubled the the cost of rental (excluding the insurance). There was no cause for the afterhours service fee because I had the insurance as well. Will NEVER go back to this location.
Carl D. en
The people at this location are very professional. Very courteous and helpful
Lawanda R. en
Very Nice people will definitely recommend to others
James F. en
I was very unhappy with the end result of my experience and will provide a detail response to this effect.
Eric D. en
Great service...will use again
douglas g. en
The staff was very friendly and helpful nice people
Shavonnah D. en
Very professional environments
Shawn S. en
This was our first time using Uhaul storage. I have to say, we had a wonderful experience. The staff was courteous and polite. Both times, we worked with the general manager. She was exceptional!!
Melissa S. en
Great customer service...
George J. en
Your employee Michael Green is awesome. He is a true professional. He is friendly,polite,knowledgeable and helpful. Even though he is fairly new(6months), I thought he'd been working here for years.
Gabriel G. en
Very nice and kind
Sonia C. en
The ladies where super nice
michael L. en
Excellent
Glenn V. en
Despite registering online in advance, it took 45 minutes for your staff to complete my paperwork! Then, I was given the wrong unit. Now , I’m stuck in your elevator waiting for the fire dept.
michael L. en
Slow check in
Douglas G. en
the staff was nice
Douglas G. en
The customer service rep was nice
Michelle O. en
All staffs were very understandable when it came to making payments. They were friendly and very professional. Nice job guys. Ladys in the front great job. Thank you.
Daniel O. en
The best
Daniel O. en
I have been renting uhaul equipment around the United States for 25 years the pine street in Bridgeport ct is by far the best location it’s always clean the staff are excellent, knowledgeable and
Daniel O. en
They are excellent
TONYA H. en
If I needed storage again I would choose this facility
annie k. en
I just love Samantha,so well organized and knows her job. She is fast with the customers,and so pleasant.Thank you Sam for your great customer service, keep up the good work,annie🙂🙂.
MAria R. en
The only thing was when I took my stuff out of storage there were lots of mouse dropping on my sectional sofas, all over my boxes, my furniture. They gave me one month free but it doesn't cover damage
shares denise k. en
Would Not ever recommend extremely horrible experience.Severe mental anguish over the loss of our storage unit being auctioned off erroneously.My family lost everything we owned gone.
EILEEN B. en
You're the best!
tia e. en
It was a pleasure working with uhaul. The customer service provided by the staff was great!
DANIEL G. en
Sometimes the wait for service can stretch out. But everyone is courteous and helpful.
EILEEN B. en
Always pleasant to work with such a professional staff.
lisa l. en
The Uhaul on Pine st Bridgeport Ct is absolutely exceptional! There is a employee there by the name of Juan that went above and beyond customer service! He is truly an Angel! #VoteforJuan God bless u!