Customer Reviews for U-Haul Moving & Storage of Bloomington

10,837 reviews

8901 Lyndale Ave S   Bloomington, MN 55420

(952) 881-8101

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(952) 881-8101

8901 Lyndale Ave S
Bloomington, MN 55420

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michael G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Anna Q. 
Rating:
5.0

Customer did not leave a comment.

David O. 
Rating:
5.0

Let customers know ASAP changes of pick up location.

Jere B. 
Rating:
5.0

Customer did not leave a comment.

tina D. 
Rating:
3.0

You need to either update hours on your website or have your staff work later. I was given a time range to make an appointment and it was between noon and 2:30. I chose 2:30 because I had conflicts earlier. The day prior I get a reminder and the time I chose was changed for noon. I had to call and have someone revert the time back to 2:30. At 10am the day of installation I received a reminder call for the appointment and it was reverted back to noon. I was not happy and told them that I cannot do it any earlier than 2:30 and the person on the phone told me that they changed it because their installer only works until 3pm. You need to either provide appointment times that factor in installation within the hours staff is able to install, or have that person work longer in order to do his work within the available times. This stressed me out and did not make me happy with my experience.

Kolten E. 
Rating:
5.0

Customer did not leave a comment.

DENNIS SCOTT B. 
Rating:
4.0

Customer did not leave a comment.

Linzee L. 
Rating:
5.0

Customer did not leave a comment.

Beth H. 
Rating:
5.0

Customer did not leave a comment.

Ryan J. 
Rating:
5.0

Customer did not leave a comment.

david H. 
Rating:
5.0

It would be nice if it was a little.cleaner on check out. I could not see out of the mirrors very good because they were so dirty. I get it, winter in MN. All in all everything was good.

Tim E. 
Rating:
5.0

Customer did not leave a comment.

Dale B. 
Rating:
5.0

MY EXPERIENCE WAS 1ST RATE!!

SUE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Said G. 
Rating:
4.0

The car hauler I rented was picked up at night with poor lighting. In the morning I noticed it was extremely dirty and look like the previous renter had been on a gravel road for sometime and was never cleaned by either the renter or by U-Haul. Because there was sand on the straps, and in the ratchet mechanisms, it was extremely hard to Operate the ratchets and they were actually quite rusty. I put them over the tire and tightened them to what I thought was good, and when I got to my location, I noticed they had fallen off. Unsure if this was because of the sand and rust in the ratchets, but I've never had this problem before with my other car hauler rentals. The two tires on the left side were in poor condition, one being so bad that I was a bit nervous about it being easily punctured, since there was hardly any tread on it. I measured it with a tread depth gauge, and it was slightly under 2/32, which I believe is illegal in Minnesota. I mentioned this to the male employee at the new building when I brought the trailer back and there was not an apology or an offer to compensate me for a future rental. Very disappointing. He then asked me if I knew how to disconnect the trailer by myself, because he didn't know where the other employee in the yard was. I told him I thought I could figure it out, drove over to the yard area and disconnected the trailer by myself. I've rented six or seven trailers in the last five years from U-Haul. This latest experience felt like a very unprofessional organization with compromised equipment. Not impressed at all. I feel that U-Haul should give me a credit towards a future rental without an expiration date.

Dean G. 
Rating:
5.0

Customer did not leave a comment.

melissa C. 
Rating:
2.0

Customer did not leave a comment.

edman J. 
Rating:
5.0

The gentleman who helped me yesterday (I believe his name was Matthew J.) was extremely patient, helpful, and polite.

Blake A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Employees were extremely friendly and informative. They have great business hours that enable the customer to do business with great employees and avoid using Uhaul's terrible app for contactless checkin and checkout

RUSSELL B. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
4.0

Customer service was fantastic, process was simple, would definitely use again.

LARA C. 
Rating:
5.0

Everything is good, maybe if you can have a stand by driver/a spare driver. Incase somebody comes to hire like bigger trucks and he/she is not familiar in driving those trucks.

Ezekiel N. 
Rating:
4.0

Very friendly and fast to serve get me on my way

Troy G. 
Rating:
3.0

you can clean the trailer before sending it back out. There was debris inside the trailer including a lot of mouse feces and it smelled bad. not happy at all that I had to clean and sanitize the trailer when I got it home.

Robert C. 
Rating:
3.0

Truck was in very poor condition. Shifted around 5000 rpms. Engine light always on.

Brooks P. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Dropped of the trailer at this store a few hours before the drop time to find a guy washing a returned truck getting it ready for the next person. He dropped what he was doing to check my drop off in. Was in and out in 3 minutes or less. Very nice young man, very helpful - thank you!

Brad S. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

SHANNON M. 
Rating:
5.0

Great service. Quick and fast and easy

Anthony I. 
Rating:
4.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
3.0

Customer did not leave a comment.

Dawn L. 
Rating:
5.0

Customer did not leave a comment.

Cory S. 
Rating:
4.0

Staff was very helpful and informative, they explained everything - every step along the process. My only complaint is the truck was filthy. Dirt and crumbs all over the cab, the steering wheel was sticky, the inside of the windshield was grimy and had some sort of substance stuck on it.

Joan M. 
Rating:
4.0

Customer did not leave a comment.

Linda G. 
Rating:
5.0

Everything was all good. Thanks a lot I appreciate ya.

christopher T. 
Rating:
5.0

Thank you so much!!

ROBERT F.  |  Overall Experience 
Rating:
5.0

Everything was great!

JOHN K. 
Rating:
5.0

Very accomodative

timothy D. 
Rating:
5.0

Customer did not leave a comment.

matthew P. 
Rating:
4.0

Bitterly cold weather left the trunk covered in road salt. Windows dirty and hard to see out of. Mechanically the truck was super Thanks

mike Z. 
Rating:
5.0

The staff was extremely friendly and helpful, which made this an easy and painless rental

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

Wendell A. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Customer did not leave a comment.

bob H. 
Rating:
3.0

Uhaul has gone to a mostly self-service/self-checkout model. This has some advantages, of course, such as returning equipment after business hours. And some people really would just rather do it themselves. They do offer the service to pick up at the office. However, you have to go searching for your own truck once they give you the keys. It doesn't seem like too much to ask to have a customer service person at least ask if you would like them to locate the truck for you to make that process a bit more user friendly. This woudl be especially helpful if the truck is parked in a difficult-to-get to location. It would be very appreciated if the truck were at least moved to an easily accessible place such as the office parking lot before the cusomer arrives to pick it up. As it is, the trucks are just parked wherever they were last placed and it's up to the customer to go find them in the lower parking lot and drive them out of that rather crowded parking area. A little bit of customer service in this regard could really go a long way.

TRAVIS C. 
Rating:
3.0

Customer did not leave a comment.

Ashley P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

fred B. 
Rating:
5.0

low tire pressure warning was displayed when I started the van and one tire lost air during the trip. your website did not recognize the location of my phone, even with all settings set to your instruction when I brought back the vehicle. Not impressed with your online procedures. Got a fast response from your roadside assistance people, that was helpful.

Klaus N. 
Rating:
5.0

Customer did not leave a comment.

Rob R. 
Rating:
4.0

The location and experience with the staff was awesome, the experience using the share 24/7 thing was horrible. If I used u-haul again, it will only be the desk experience.

Jerel H. 
Rating:
5.0

Customer did not leave a comment.

Nicolle H. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

There was an engine light on in the truck when I got it. Not sure if the previous person didn't report it, but there weren't any notes about it when I got the truck. Seemed to run fine, but was a concern.

Alicia T. 
Rating:
5.0

Customer did not leave a comment.

Kristin D. 
Rating:
5.0

Everyone is always ready to help, the service is fast and friendly. Griffin and Joe are always friendly and have a smile on their faces. I definitely will be coming back here.

CALLIE N. 
Rating:
5.0

There as a bit of confusion about what day this hitch install was booked for. But the team at Bloomington went beyond and installed the hitch the day I thought was correct without me having to return another day. And they still finished the install in less than an hour while I waited for the vehicle. It was great.

James S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

December 31, 2023 Good Evening, I believe that I never received a phone call on 12/27/2023. "A local U-Haul representative will call you before 5pm on 12/27/2023 to get your agreement on and schedule available location, time, and equipment." When we drove from Iowa to move Mary Pat's sister at noon to pick up the 15 foot truck and planned on arriving at 1350 Nicollet Mall before 12:30. We stopped at 3545 Nicollet Ave. Your U-Haul Order, 12/22/2023. Pick up time: Thu, Dec 28, 12:00 PM Pick up location U-Haul of Minneapolis 3545 Nicollet Ave Minneapolis, MN 55408 Confirmation number: 25523355 Under name: Check-In Thomas They did not have a 15 foot truck that could go out of state. We were sent to 8901 Lindale Ave S Bloomington, MN 55420. This was 8.3 miles south, back towards Iowa. I had difficulty using my Nokia flip phone to check in. When I finally completed the check in and clicked the Submit button, Link Expired. I did go back into U-Haul, Griffin said it would be OK. (12:50 PM). This delay partially contributed to not being able to get a receipt for the apartment key from the apartment office before 4:00PM. We did return the 15 foot truck to 211 Hwy 18 E Algona, IA 50511. I did attempt to return the 15 foot truck using the online after hours link and then the app on my Nokia flip phone and a MOTO Smart phone. I did call 888-793-5001 for assistance. Olga did help me get back into the return. After failing several more time, I called Olga again and she said she would enter a note that I did not complete the return on the link or in the app. It was a very good clean truck with a fair price and in spite of my failures on both the check in app and the return app, I will use U-Haul in the future. Sincerely, Thomas McGuire 502 N Thorington Street Algona, IA 50511 515-227-9050 or 515-341-0433 Tmcguire2014a@gmail.com

Thomas M. 
Rating:
5.0

Our experience with this U-Haul facility was excellent. The two workers in the office were very professional and offered helpful times. Our trailer was ready to go. Returning took a little time because I returned after hours, and I had to download the app and read its instructions. But the app worked and had me take photos.

RICHARD J. 
Rating:
5.0

The Location was good, but the app seems to struggle with an MN license

david B. 
Rating:
5.0

Customer did not leave a comment.

SANDY J. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL B. 
Rating:
4.0

I did find that one of the tires was a litte low on air but once I filled it up, there were not additional issues.

David W. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

They always have the equipment we need.

cara T. 
Rating:
5.0

Customer did not leave a comment.

Brandon G. 
Rating:
3.0

Customer did not leave a comment.

sravana K. 
Rating:
4.0

Customer did not leave a comment.

Nicholas G. 
Rating:
1.0

Customer did not leave a comment.

Capria H. 
Rating:
5.0

Efficient. Thank you

Mark C. 
Rating:
5.0

Have used this location multiple times, and it is always greeted with friendly, helpful staff and with clean trucks. Thanks for your help

george M. 
Rating:
5.0

Doing great

Dalen J. 
Rating:
5.0

It was well organized

TIMOTHY W. 
Rating:
5.0

Customer did not leave a comment.

Sheldon A. 
Rating:
5.0

Customer did not leave a comment.

Kimsure P. 
Rating:
4.0

Customer did not leave a comment.

David A. 
Rating:
1.0

My card was charged without me not knowing several times. I know I extended the rental but calling me to okay the charges would have been ok.

Infinite M. 
Rating:
5.0

Customer did not leave a comment.

Julie P. 
Rating:
5.0

Customer did not leave a comment.

Helcio S. 
Rating:
5.0

Customer did not leave a comment.

joe I. 
Rating:
5.0

Customer did not leave a comment.

mike P.  |  First Impressions 
Rating:
1.0

This truck belongs in a junkyard. Some of the issues I found: [ ] Broken glass on seat cut me. Cab full of broken glass [ ] Power steering failed multiple times [ ] Extreme porpoissing (bouncing up and down due to failed suspension components). Not safely drivable, driver seat feels like it's going to shake loose and moves several inches on its bolts [ ] Sounds like a belt is whining, about to go. Loud whining sound well accelerating or shutting off engine [ ] Play in the steering [ ] Pulls to the right [ ] Headliner shredded [ ] Seat torn up [ ] Driver's door either does not shut all the way or has no seal left [ ] None of the interior lights work

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
4.0

Customer did not leave a comment.

TYLER G. 
Rating:
5.0

Customer did not leave a comment.

Jon J. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE J. 
Rating:
5.0

I support to get 15 miles off because I had to go long way to pick up the truck

Shirlon G. 
Rating:
5.0

Nothing that I can think of...

Kenneth Jackson J. 
Rating:
5.0

Everything was good. Thank you

Sarajeni G. 
Rating:
4.0

Customer did not leave a comment.

Nicole K. 
Rating:
5.0

You folks are mightly fortunate to have Pam, the owner, running this site. She runs a tight ship and it was an excellent experience.

thomas P. 
Rating:
2.0

Asked for help initially with removal of transport due to the strap not being properly installed they just set back and watched until I couldn't remove the strap that's when they helped poor customer service except for the place I received my truck from

Tawanna R. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Marc H. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
2.0

The put a higher amount of gas in the contract then there actually is in the vehicle

James C. 
Rating:
3.0

Customer did not leave a comment.

Michelle G. 
Rating:
1.0

The person that checked us in was great. The trailer was not maintained. We almost lost a wheel. Heard a noise, stopped check it and the wheel was very loose. Bought a crescent wrench and tightened the lug nuts.

Patty S. 
Rating:
5.0

Customer did not leave a comment.

Tamara B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRUCE K.  |  Overall Experience 
Rating:
5.0

Very pleased with quality of facility and service. Superb!!!!

JOHN D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert A.  |  Overall Experience 
Rating:
4.0

The overall experience my partner and I had was seamless, non stressful, accommodating and just great. We had a lot of negative experiences with other storage facilities in trying to get storage, but U-Haul really redeemed the storage industry in my eyes with this experience. Now the truck rental with U-Haul was quite the opposite, but that has been resolved as well. So thanks U-Haul for making this experience a good one

ALLYSSA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Salvatore P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valendria C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james n.  |  Overall Experience 
Rating:
2.0

It was pretty clear my unit had been only minimally inspected before being made available to me. There was a cigarette lighter on the floor in a corner, and a number of small roundish objects both in solid black and white colors. I think the black ones are some kind of dead insect or beetles, no idea about the white ones, moth eggs maybe? Rodent droppings god forbid? Definitely doesn't make me enthusiastic about using the unit for storage and if I wasn't in a hurry helping a relative I would cancel it and go elsewhere. Anything I do put in there will be in whatever form of sealed container or bag I can contrive. As another example of how minimal any turnover work was, there was supposed to be a lock in the unit as well but that was forgotten. No reason to complain here, one was offered right away with zero issue, I just offer it as another data point/example. A couple cigarette butts on the floor in the hall near my unit make wonder about building security and surveillance too, if not necessarily the safety of my unit itself. It's a big place with a lot of floor space and winding hallways. Very easy for someone to be doing something they shouldn't around the corner from a camera. On the other hand, I can't emphasize enough how friendly and helpful the staff were. I don't want to sound like an angry customer and I never want to be one. The storage unit gives me pause and I'll be using it for as briefly as I can, but I have nothing but praise for the staff personally.

Joe P.  |  First Impressions 
Rating:
5.0

We are very picky about cleanliness and proper organization. We do not give good ratings unless they are well deserved. Your facility and staff are excellent. We arrived in Minneapolis after many days on the road from California. This is our first time visiting Minneapolis. We were tired and it was cold with a steady strong rain. We are grateful to have found your facility!!. We have no disputes with Uhau at this time.

JOHN D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert A.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

clinton b.  |  First Impressions 
Rating:
5.0

To finish compared to the one by Sam's club on American Blvd-no comparison!! I will tell everyone about how great you are!

laura c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patty a.  |  Overall Experience 
Rating:
3.0

Hope that I'm not charged for this month on my card.

walter g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lexie R.  |  Overall Experience 
Rating:
5.0

Shout out to Griffin and Mathew!

Nora G.  |  Overall Experience 
Rating:
5.0

Staff were great and understanding.

Nuj V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jane S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittany C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cushing H.  |  Overall Experience 
Rating:
5.0

Wonderful streamline service. Everything was thought of, convenient, clean, affordable, and environmentally friendly. I could not have imagined a better experience!!! uhaul makes moving easy! Staff was super helpful, positive attitude, and patient, too.

Nora G.  |  First Impressions 
Rating:
5.0

Well laid out, clean, secure. The indoor bays for loading and unloading are great if there is any bad weather. Carts and dollies are available to assist in moving items in and out.

william r.  |  Overall Experience 
Rating:
3.0

None

Kimberly D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yamilex L.  |  Online Move In 
Rating:
5.0

All resources were super convenient to use and the staff was very helpful

Kristen P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tay M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradford b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ruth l.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tarlyn S.  |  Online Move In 
Rating:
5.0

Staff was incredibly helpful and friendly. Wish I had his name because he deserves a shout out for excellent customer service. The facility is immaculate. Moving in was easy and fast. We were pleasantly surprised.

Joshua M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tierrasha A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Erin M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mia p.  |  First Impressions 
Rating:
5.0

Really great staff. Took great care of me and made everything easy. Facility was clean and felt very safe and secure.

Addison L.  |  Overall Experience 
Rating:
5.0

This team has the best employees I ever dealt with, they actually care and connect with the customer.

Leo T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon B.  |  Overall Experience 
Rating:
2.0

Directions should have been given in steps but were given in a quick paragraph that made little sesnse until he walked us through it. Then we were given a dirty unit on the third floor that said it was customer ready. The then gave us a larger unit with a small access door. Yuck.

Michelle C.  |  First Impressions 
Rating:
2.0

It wasn’t clear which door to gain entry with my code, there was no lock in my unit so I had to go back in and get one. I was supposed to have a free month since I rented a vehicle, but I was charged full price anyways.

Billie C.  |  Online Move In 
Rating:
5.0

But if the storage is open 24/7 that will be above n beyond

lorimore n.  |  First Impressions 
Rating:
5.0

Beautiful brand new facility! All climate controlled. Highly recommend.

Thomas M.  |  First Impressions 
Rating:
5.0

Very pleased with the service I had

David L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FIONA L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittany C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mayank S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

riaz s.  |  Overall Experience 
Rating:
5.0

Very nice place clean and secure I recommend this place to other friends to join I appreciate for your service thanks

Elias M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Trenise S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pam W.  |  First Impressions 
Rating:
5.0

Staff at the facility are top notch customer service providers, and the place is clean as can be.

burt o.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful.

Christian O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rosa e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M.  |  Overall Experience 
Rating:
5.0

Staff was great! Place was clean! Overall, everything was amazing!

Daniel M.  |  First Impressions 
Rating:
5.0

Awesome customer service!

Scott H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nixon V.  |  Overall Experience 
Rating:
5.0

The staff is very friendly and accommodating. Very clean!

Michael M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samuel o.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jakayla C.  |  First Impressions 
Rating:
5.0

Staff were very helpful!! Storage space was convenient to use. Thanks

Ann A.  |  Overall Experience 
Rating:
5.0

Staff alsome and enjoyed working with them

Tabitha P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edith S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott K.  |  First Impressions 
Rating:
5.0

The facility was very clean and up to date. The staff was very kind and courteous. Always very helpful. The you for being there when I needed you. Sincerely, Ms. Robinson

FOUNTIA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clayton b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel J.  |  First Impressions 
Rating:
5.0

Clean and secure. Only had an issue one time with my payment. Great staff and Tim is amazing

Fatmata V.  |  Overall Experience 
Rating:
5.0

Excellent assistance. Felt well taken care if, always love getting waited on by this particular employee because very knowledgeable and inspires confidence

Edith S.  |  First Impressions 
Rating:
5.0

I love the customer service, super nice and efficient.

Roberto O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reginald b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew T.  |  Overall Experience 
Rating:
5.0

Very nice facility! The staff was helpful and friendly. The app was great! Would definitely use again in the future!!! ⭐️⭐️⭐️⭐️⭐️

Jay L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Manuel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianna A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen M.  |  First Impressions 
Rating:
5.0

I was able to check on my storage with no problem 😉

COLETTE RENA B.  |  Overall Experience 
Rating:
5.0

Griffen was so pleasant. He truly knows his job and seemed to really enjoy it. He was so knowledgeable helpful and understanding. He is a definately an asset to U- haul I would give that man a raise.

Tamara S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Drew D.  |  First Impressions 
Rating:
1.0

I was constantly being charged with overdue fees and had zero flexibility from U Haul with these billing mixups. The staff were friendly and kind but U Haul's company policies prevented them from fixing stupid issues. To top it off I was told I HAD to purchase the lock that UHaul provided instead of being allowed to return it when I was done with the unit. A lock with a Uhaul brand name on it and customized for the specific storage locker I used. What am I going to do with that!? I couldn't be done with them fast enough and would strongly strongly discourage anyone from ever renting from Uhaul.

SEAN S.  |  Overall Experience 
Rating:
5.0

When I first arrived in the morning to check for a reserved storage I did online the staff was kind to show me where everything is and gave a presentation at the desk of the 10x10x10 storage I rented. Fortunately, everything fits inside perfectly even though I had lingering doubts when I imagined there might not be enough room judging by the size of the unit, but I made a good choice and it all worked out.

Edward N.  |  First Impressions 
Rating:
5.0

Absolutely love the facility and staff. Everyone was very helpful. Security was top notch. Thanks

Tim M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brooke L.  |  Online Move In 
Rating:
5.0

The person that helped us was above and beyond helpful!! The customer service alone will bring us back to your location!

Shane W.  |  First Impressions 
Rating:
5.0

Staff is outstandingly helpful. They are respectful and professional.

eric P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry G.  |  First Impressions 
Rating:
5.0

All in all a very simple and pleasant experience with very knowledgeable and friendly staff on hand whenever needed Great location and facilities would recommend to anyone looking for shipping and storage

Brian M.  |  Overall Experience 
Rating:
1.0

You're crooks and I will spend the rest of my life steering people away from this terrible company.

CHRIS A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe O.  |  Overall Experience 
Rating: