Customer Reviews for U-Haul Moving & Storage of Bloomington

9,397 comentarios

8845 Lyndale Ave S   Bloomington, MN 55420

(952) 881-8101

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(952) 881-8101

8845 Lyndale Ave S
Bloomington, MN 55420

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Both people working when I was in were extremely nice! I will definitely be going back to the Bloomington location if I need truck rental in the future!

Alexis T. 
Clasificación:
2.0

Engine light was on the whole time. One headlight is out. Vehicle was covered in snow; no brush available. Instructions for "virutal" checkout not clear - should just tell people to go inside first. Otherwise, vehicle was reasonably clean and did the job well.

Patrick B. 
Clasificación:
5.0

reservation system was a little confusing

bill m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina C. 
Clasificación:
5.0

>excellent customer service. The person who helped me attach the trailer to my truck was very informative. Great experience! highly recommended.

Markleta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca R. 
Clasificación:
5.0

Although the trailer had a dolly and several blankets in it, I didn't request any but also wasn't charged for them. FYI

Donald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike J. 
Clasificación:
5.0

Both of the young men I dealt with aere very respectful and helpful.

Brenda T. 
Clasificación:
4.0

Online check in and in person check in is redundant

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

william r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alisa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD M. 
Clasificación:
3.0

Gas and mileage were not correct at checkout. Not a huge deal but has never happened to me. Ate the few extra miles and gas cost. Bigger issue is the cell phone check in sucks because of the use of the new location and old location and have to go back and forth. I'd guess that will get worked out. Agent was super nice. She went and got the van for me.

RUSSELL R. 
Clasificación:
5.0

Some random man named Dan called + emailed me trying to get my drop my uhaul off at a specific location. Seemed rather strange would not recommend this practice

Damien S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

william R. 
Clasificación:
1.0

Previous renter left 8+ moving blankets, staff didn't check to see if everything was cleared out. I had to wait 25+ minutes to drop off the trailer and when nobody came to help out, they told me I should unhook it. I don't have an issue with doing the work, but the whole process was a pain.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Very helpful

Jose C. 
Clasificación:
5.0

I left a picture of my Grandmother from the 1930's in the cab of the truck. They called me literally 5 minutes after I left and let me know. Great customer service.

John B. 
Clasificación:
4.0

The staff at Bloomington, MN was courteous, efficient, and very helpful. The only problem with the whole experience was Local agent failed to show me how to open/lower the tailgate, which was a problem with loading large, heavy bookcases. Clean, efficient storage facility with easy access except for difficulty getting second card swipe to except my barcoded key card.

paul C. 
Clasificación:
4.0

I use U Hauls here all the time the gas is never full, but I always leave it full I don't understand why they are not full all the time if everyone has to bring them back to where they got it if it was full when they got it and they returned it full it would not be an issue. Also, I have tried to call this location a few times to chat with someone up my next rental at the end of the month, but no one answers the phone I get getting the Corp response.

JEFFREY H. 
Clasificación:
4.0

Check in is very easy and the gentlemen who helped me was very nice. However, when I brought the truck back I went to the office and the lady told me to drive across the street and park under the green tarp and someone would help me. I waited for 10 min and no one came. I called her and she then told me to put the keys in the box. Could use a little better instructions for check out.

Bonnie S. 
Clasificación:
5.0

Great customer service. The man that helped us was incredibly professional. We were in and out in a matter of minutes!

Heather K. 
Clasificación:
5.0

Pretty Good!

KWADWO D. 
Clasificación:
5.0

Great Service! Beautiful clean store and friendly staff.

Floyd T. 
Clasificación:
4.0

Everything worked well.

david D. 
Clasificación:
1.0

The truck was horrible. Make sure also that not over charging pls.

YARED A. 
Clasificación:
5.0

There wasn't anything to improve at the location. The link to upload pictures wouldn't work for me when getting the uhaul and then also when I returned the vehicle. I would take a pic of the odometer and when checked for a good picture it reset and told me I didn't upload one. I'm not sure who that can be sent to so it can be looked into. Location and customer service was great!

Aimee J. 
Clasificación:
5.0

Make sure you don't direct to park anything “under the green awning” again as there isn't one!

Patricia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandrea C. 
Clasificación:
5.0

All of the employees there have great customer service skills and I'm very comfortable with my belongings with them

AQEISHA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

Tried to book online like I normally do but when I got there my reservation wasn't there the first rep told me there's nothing she could do I could try another location but then I talked to someone else he got me exactly what I needed I wish I could of remembered to get his name he went above and beyond and I appreciated that

Krystal H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bonnie H. 
Clasificación:
5.0

Let us know we have to use the website to return the van-the sign said wait for an employee to check you out, this doesn't happen

Paul W. 
Clasificación:
5.0

This is my 3rd time renting a vehicle from the Lyndale location in the past 2 years. I also rented 4 times from the Nicollet Avenue location in Minneapolis during the same timeframe. I was a short term rental landlord that is selling properties that have been fully furnished. I have sold lots, moved lots to a garage and now rented a storage unit from you. It was good timing. Thanks for the good deal.

STEVEN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

Just could have snow brushed off the windshield and hood of rental van. Had to do it myself.

Sarah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan F. 
Clasificación:
1.0

Wrest truck I ever have.

khader A. 
Clasificación:
5.0

The app wouldn't accept my photo of the odometer. Luckily it worked through a web browser

Adam W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NITIN N. 
Clasificación:
2.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david K. 
Clasificación:
5.0

You can have what I reserved ready for me at the location where the reservation was made instead of giving me a “free upgrade” to a trailer over the maximum gross tow weight of my vehicle. You could have the guy at the counter say, “let me help you find what you reserved” instead of “I can't do anything you'll have to call the 1-800 number. GOOD LUCK!” You could not put me on hold for 35 minutes when I do call that number; to be told in less than a minute that I'll have to be transferred to a local number. Once I finally got through to 1-800 number my problems were solved and I was on the road with my rental, slightly less than 2 hours into my 6 hour rental window. With the extra 30 minutes of drive time, because I had to go to the suburbs to get my rental (and return it) I got to think about all of the poor decisions I made to have to rent from u-Haul to begin with and how to avoid doing that again. I Definitely recommend the Bloomington, MN U-Haul if you do I have to rent from them.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Truck was ready and warming up (It was 20 degrees at pickup time)

Roger L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT W. 
Clasificación:
1.0

Understaffed. Vehicle was covered in ice and snow. Returned with more gas than needed but still charged.

Derek E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark Q. 
Clasificación:
4.0

Did have a weird person come at us asking for the keys. Wanting us to let him in the building,digging in the dumpster and making weird hand and body movements when we we trying to return our rental after hours. I just hope we filled everything out all right . I did put gas in too. We had to get away from this guy. Very scary. I did call 911. I really hope everything was filled out right as I didn't want to pay extra. He came from out of nowhere.

Gail B. 
Clasificación:
5.0

Thanks for helping, good customer service. I would recommend this location to others.

Tuan T. 
Clasificación:
5.0

Super employee's. They responsive and very easy to work with.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer O. 
Clasificación:
5.0

Great customer service in person and also over the phone

Kristine B. 
Clasificación:
5.0

Had issue with the u haul phone application not accepting pictures for return of vehicle had to make extra trip back to store I had accepted permissions from app.

Matthew H. 
Clasificación:
4.0

Service was awesome.

Dwight T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly N. 
Clasificación:
3.0

The vehicle was very dirty on the outside. And the check engine light was on when we picked up the truck.

Ryan B. 
Clasificación:
5.0

The prism was tag was insane. Extremely expensive in these trying times.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff N. 
Clasificación:
2.0

I reserved an appliance dolly with my truck reservation to move a refrigerator, but when I picked up the truck I was told there weren't any available. I had to make a trip to Home Depot to rent one from them. I was fortunate that they had one, but it was inconvenient to have to go to another location to pick up and drop of a piece of equipment that I was supposed to have from U-Haul.

Kyle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

Very helpful and pleasant

william E. 
Clasificación:
5.0

Worked out pretty good. Better signage to the front door as that was pretty confusing.

Jonathan J. 
Clasificación:
4.0

The staff were very friendly and the trick was great. My only complaint is that the staff weren't wearing masks.

Amelia G. 
Clasificación:
5.0

Very easy, quick, friendly service.

Brandon I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley D. 
Clasificación:
1.0

My U-Haul died after I brought it to my home. The only good service was the road side assistance and new location that provided me with the replacement U-Haul.

Grant T. 
Clasificación:
5.0

I just want to say that the 2 male employees were very knowledgeable, and pleasant to work with. That doesn't happen at UHAUL very often. Very pleasant experience

JANEEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne A. 
Clasificación:
5.0

Everything was ready to go. Went very smoothly. Great staff in Bloomington.

Raniery D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
4.0

I originally booked at the Burnsville, MN location. They switched me to Bloomington without informing us. All they said was Burnsville location was out of trucks

RICHARD R. 
Clasificación:
5.0

Renting Uhaul was a good experience, no improvements needed

Deborah L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Neil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elena H. 
Clasificación:
3.0

My location was changed from the location closest to my home so I had to drive an extra six miles, increasing gas mileage for the move. When I got to the pick up location to pick up they didn't have mattress bags or a dolly that I had ordered. Was not happy.

Theresa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW F. 
Clasificación:
5.0

Timothy at the front desk was exceptionally bright , professional and helpful. The woman who showed us our trailer and taught us how to properly hook it up was pleasant, informative and an asset to your organization. We could not have asked for more from these two. You are lucky to have them as part of your team!

Timothy L. 
Clasificación:
5.0

Clean secure spaces. Great people working at that location.

william r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Antwan G. 
Clasificación:
4.0

I was given pricing information that was incorrect. Otherwise everything and everyone were great.

Robert K. 
Clasificación:
5.0

Easy pickup and drop off. Great service.

Grant O. 
Clasificación:
5.0

Very friendly staff

Murray C. 
Clasificación:
5.0

Very kind people. Thank you so much!

Ryan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

sally j.  |  Overall Experience 
Clasificación:
5.0

All the employees were super helpful, and the facility was super clean!

Michelle O.  |  First Impressions 
Clasificación:
5.0

I arrived and was greeted warmly, and when I said I had a reservation he immediately said "Are you Michael?," and when I said yes he he asked me how my day was going. I was very impressed with his professionalism and his personable manner. He made sure I understood the difference between a utility and appliance dolly citing sometimes that people confuse the two. The vehicle was clean and ran well. This was totally a great experience thank you.

michael s.  |  First Impressions 
Clasificación:
1.0

Griffin the young man that helped out was more than knowledgeable and willing to help me out and gave me great advise and was very patient with me 🙏 thank you

MARUT S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

wendy r.  |  First Impressions 
Clasificación:
5.0

I am beyond thankful for the workers and owner at this location! I ran into a couple personal difficulties that were in no form their responsibility to help me but they went above and BEYOND just to help me during tough times. They were willing to help a complete stranger in need. I'm amazed!

Amber R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C.  |  Overall Experience 
Clasificación:
5.0

Ya’ll we’re excellent

David M.  |  First Impressions 
Clasificación:
5.0

Team members were great to work with, very helpful !!

Nicki M.  |  First Impressions 
Clasificación:
4.0

Griffin did a GREAT job getting me checked-in and comfortable with the security features. Appreciate the easy move-in access & cleanliness. Do wish access hours were longer, especially on the weekend, but also understand security needs to be maintained.

DJ A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

sally j.  |  First Impressions 
Clasificación:
5.0

Everyone was friendly and helpful, I've been doing business with Uhaul for years!

COLETTE RENA B.  |  First Impressions 
Clasificación:
5.0

Tim the location-branch manager, & his friendly and helpful crew are the best team I've ever experienced, with at any storage or rental especially Public Storage!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Steven M.  |  First Impressions 
Clasificación:
5.0

Tim A was such a pleasant youngman. Came upset and this man was so patient and helpful. Thank you for understanding while I was dealing with my brother situation. Unit is brand new

Fatmata V.  |  First Impressions 
Clasificación:
5.0

Excellent customer service!!

Jennifer N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruby K.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    Enganches para remolque

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