Customer Reviews for U-Haul Moving & Storage of Augusta West
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

550 comentarios

3515 Wrightsboro Rd   Augusta, GA 30909

(706) 447-5225

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(706) 447-5225

3515 Wrightsboro Rd
Augusta, GA 30909

Servicios en esta ubicación:

Horarios de la ubicación

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Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Site was clean and the staff were fine.

Richard T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANETTE D.  |  First Impressions 
Clasificación:
5.0

The staff there were very friendly and professional and were very knowledgeable and answered all my questions. I was very happy with my experience there and would recommend your facility to everyone.

UBALDO D.  |  First Impressions 
Clasificación:
5.0

Customer Service Representative was pleasant, professional and efficient and fast too.

PRISCILLA T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDINE T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

NANCY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonice W.  |  First Impressions 
Clasificación:
5.0

The lady that helped me get my truck, locks and unit together and was professional but still very friendly !

KATELYNNE W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

shelita y.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE B.  |  First Impressions 
Clasificación:
5.0

Hymond and Sharon were very helpful. I move again real soon, and I am definitely going back to Wrightsboro Rd.

sherita c.  |  First Impressions 
Clasificación:
5.0

Sharon really helped. She has excellent customer service as well as the whole staff.

Lakeesha M.  |  First Impressions 
Clasificación:
3.0

I was having problems with the truck and the unit was not big enough and I got locked in the facility because I wasn’t told of the closing time.

Alicia G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennie D. 
Clasificación:
4.0

Guy that waited on me was very nice, provided EXCELLENT customer service.

Kenneth K. 
Clasificación:
5.0

Very helpful and friendly staff.

Steven W. 
Clasificación:
4.0

Military discount would be nice, this is a military community (local and long distance) and while the savings isn't usually much, the message speaks volumes to past and present service members!

james G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erwin V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan D. 
Clasificación:
5.0

This Uhaul location has A-plus staff. Everyone was professional during the rental process. Will definitely be back if I need to move anything in the area. Gracias.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

krisandra B. 
Clasificación:
5.0

Excellent staff and service. Experience was a great one. Thanks to all.

Terria F. 
Clasificación:
5.0

El cliente no dejó un comentario.

jonathan O. 
Clasificación:
5.0

This was the easiest moving experience. Not to mention the staff were extremely sweet, professional, and kind. They made sure we got the truck that would fit our things, and even gave us the same price for the larger truck as the smaller one. I can't recommend them enough.

Sierra L. 
Clasificación:
5.0

El cliente no dejó un comentario.

arthur M. 
Clasificación:
4.0

Manager was very nice.

christopher S. 
Clasificación:
4.0

El cliente no dejó un comentario.

bruce D. 
Clasificación:
5.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

Customer service was excellent! Very helpful and explained the entire process from pick-up-drop-off. Don't know that it can get any better!!! 100% satisfied....

Lorenzo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clasificación:
5.0

Excellent service and great product!!

EDWARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquist M. 
Clasificación:
2.0

First of all, I reserved a vehicle PRIOR to being at this location and when I arrived, my vehicle had been GIVEN to someone else. I never got reimbursed $50 although their policy states I would get $50 if I didn't get the vehicle I had reserved. Second, I returned the vehicle to find I had been charged THREE times! Like what. Y'all STOLE my money. I have a family to feed. And lastly, I get a call at the crack of dawn to go down to this location and fill the truck up with gas so I wouldn't be charged an extra $46 EVEN THOUGH my receipt had stated I would only be charged $17 for gas. I am baffled, disgusted AND repulsed by uhual and how incompetent they are, VERY unproffesional.

esmeralda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

peter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William O. 
Clasificación:
2.0

parking lot way too small for the amount of vehicle traffic.

Daniel S. 
Clasificación:
5.0

Very friendly and nice keep up the great work

myeshea M. 
Clasificación:
5.0

Everything was an A+..

Shawna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lakeisha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keona L. 
Clasificación:
3.0

I prefer not to comment. All I can say is, not going there anymore.

WANDA R. 
Clasificación:
5.0

The staff was very helpful and the service was quick.

AURIE F. 
Clasificación:
5.0

Staff and the location is great!!!

AMBER B. 
Clasificación:
5.0

The employees were very helpful and nice

GARY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALVIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA GEORGIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEJA D. 
Clasificación:
3.0

The same as above.

Tyra C. 
Clasificación:
1.0

Quote correct prices have materials that are promised at the reservation be able to return rentals to any Uhaul

MIGUELANGEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KURSTEEN C. 
Clasificación:
5.0

I had no problem with them . Only I was told there was going to have a couple of blankets in the truck. But there was nothing in the truck. But I guess it was my fault because I didn't check. But the person the check me in was very nice . And very respectful person. Gracias

alexandra L. 
Clasificación:
5.0

Experience was great, however maybe an extra employee on hand to facilitate dealing with multiple customers on the location.

Jose S. 
Clasificación:
5.0

I had a great experience.. quick & professional..

Diane S. 
Clasificación:
5.0

Cheryl made this experience amazing during a difficult time. She is an amazing customer service representative. Hire more people like Cheryl.

isabella H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre G. 
Clasificación:
4.0

The parking at this location is challenging. The drop off has limited space. Sometimes you have to wait until other vehicles have moved in order to park or access the gate to enter the units. Once inside the gate you may also have to wait if another vehicle is present before you inorder to access your unit. My wait hasn't been long but patience is the key. But besides logistic issues, customer service is awesome. Also, I feel safe whenever I'm at my unit. On occasions I have to enter the unit, there is always someone out attending to the grounds and if I need assistance willing to help.

BECKY D. 
Clasificación:
1.0

The truck drove horribly and I had problem after problem

tapanga S. 
Clasificación:
3.0

Having a location in Evans where a pick up truck could be rented would save us lots of money in mileage. Please add that option to Evans.

Brandon G. 
Clasificación:
5.0

The agent displayed genuine concerned about my needs. I appreciate that.

Albert S. 
Clasificación:
3.0

The location wasn't a problem but for all that the facility offers and with as many trucks as they rent out from that facility, the parking lot was extremely small. There were only two spaces for customers to park and parking in a next door lot was not an option. Other than that I had agreed experience. The staff were very friendly and helpful.

Christina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
3.0

Want to know why I have low ratings? Call me.

CHASITY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

NECELL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kraig K. 
Clasificación:
5.0

Personel Friendly, professional, and Outstanding!!

CARLINA R. 
Clasificación:
3.0

El cliente no dejó un comentario.

TANGELA B. 
Clasificación:
5.0

Great customer service,some of the best worker I have delt with when it come to uhaul. They made my drop off quick and I received more information then the place I pick up from. I will be using this location aging

treyvon C. 
Clasificación:
5.0

Excellent customer service.

DAVID O. 
Clasificación:
5.0

The customer service is absolutely fantastic at this location. I always try and get this location as my rental location!

JOSHUA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALEXANDRIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

Ms. Cheryl is the most understanding person I've delt with in a long time. She made sure everything was perfect for my rental.

BYRONDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIENNE R. 
Clasificación:
5.0

the service was excelent

Edward B. 
Clasificación:
5.0

Great service thanks

BIAGO S. 
Clasificación:
1.0

El cliente no dejó un comentario.

GRACE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

charmaine B. 
Clasificación:
3.0

Have the trucks actually checked out for serviceability. Truck I rented had severe front end/suspension concerns. Cab doors also loose and would move around over bumps. Advised owner/manager when I returned vehicle about these concerns. At that time I found out person checking out vehicle misread mileage by 18 miles that I was charged for after supposedly was going to put a hold on my bill to check this out. To say I'm less than pleased about this purchase is an understatement.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA S. 
Clasificación:
5.0

The general manager of the store whose name I can't remember (sorry!) was excellent. Very friendly and helpful. Pickup and dropoff of the equipment went smoothly and quickly. Thank you for a great experience on a stressful day!

Sarah D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alberto R. 
Clasificación:
1.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
1.0

The disrespect I was shown from Cheryl said she was manager this morning is a disservice to U haul. She said she charged me for rental for another month because she could. Please have someone from corporate call me asap. I am disappointed in the service I received and want to file a grievance my phone # 404-831-6305 my name Mary Johnson and she debited my bank account $65.61 &$73.20 for rental of truck

Mary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHIL H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tomica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly J. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

George L. 
Clasificación:
4.0

The manager (or person in charge) Mrs. Cheryl was excellent! She was very helpful, explained everything well & had the spirit of genuinely cool person. I'd definitely rent here again.

vernon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

pat B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianne G K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keitheshia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tikeylia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Remedious S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay A. 
Clasificación:
5.0

Wonderful service from the owner and staff!

KATHRYN E. 
Clasificación:
5.0

Mrs. Cheryl was very pleasant and more than accommodating. I will definitely recommend and use this location in the future.

Danielle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T. 
Clasificación:
5.0

Staff was friendly and accommodating. Would highly recommend.

Robert M. 
Clasificación:
3.0

When I refuel it appeared to be on full but I was billed for 4 gallons and told it was 7/8 It shouldn't have taken 4 to fill up. Disappointed in customer svc and additional charges

Latrecia O. 
Clasificación:
4.0

Continue having great employees. Ricardo was great help after having a hard time ordering from the 800 number.

latavia D. 
Clasificación:
4.0

Staff was friendly and helpful

Nathan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy T. 
Clasificación:
5.0

Very professional and supportive staff. The mgr went over and beyond to make sure my questions were answered in a timely manner. She was the reason I had such an easy process.

DANA M. 
No se han enviado comentarios para esta ubicación.

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