El cliente no dejó un comentario.KEVONCE M.
Customer Reviews for U-Haul Moving & Storage of Arlington
Arlington, TX 76012
(near Bowen and Division)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JEFFREY LEE H.
Always great service !GAYLE PARSONS K.
El cliente no dejó un comentario.ARIEL D.
The facility was well lit, but my unit was very dark. That made it a little tough to search in boxes Staff was courteous and facility was clean.Kathleen M. | Overall Experience
Terrible customer service. Customers were treated as an inconvenience. The manager and employees talked about other customers that weren't there anymore and how they were dumb in front of the other customers. They weren't in any way good to deal with.shadd F.
The trucks a/c wouldn't blow. I reserved a utility dolly & when I arrived there was none. I had to get a appliance dolly & pay more. The lady at the location was very rude & unprofessional. Talking bad about a previous customer to me. I use to work at uhaul and her behavior was unexceptable. Not one employee offered to assist me in getting the appliance dolly into the truck. The overall customer service was bad. This experience won't keep me from using uhaul. It was just a shame to see.BRITTANY P.
There's no need for improvement I got exceptional service hereRAY R.
El cliente no dejó un comentario.DONALD H. | Overall Experience
It was nice to rent an almost new truck . Everything worked well. Thank You Don WolfeDONALD W.
El cliente no dejó un comentario.LEONARD L.
El cliente no dejó un comentario.Lakeishia B. | First Impressions
El cliente no dejó un comentario.Christopher Y.
Guys were very helpful. Grateful for the wonderful service.MICHAEL D.
El cliente no dejó un comentario.Carmita C.
Thank y'allINGRID O.
El cliente no dejó un comentario.A S M Raufur C.
El cliente no dejó un comentario.JUAN T.
I wish the inside of the storage had a lightCourtney B. | Overall Experience
El cliente no dejó un comentario.RICHARD H.
The installer, Aaron was very knowledgeable, polite and informative.John S.
El cliente no dejó un comentario.GUADALUPE F.
El cliente no dejó un comentario.DIANE H. | Overall Experience
El cliente no dejó un comentario.Phillip M.
The personnel were so friendly and helpful. We had a minor issue with our storage unit and they were most helpful, especially Anesia Jefferson.Karen B.
The staff were always very helpful and professional.sherri m. | Overall Experience
El cliente no dejó un comentario.Shannon P. | Overall Experience
Keep up the good work.MARK L.
El cliente no dejó un comentario.Alvin W. | First Impressions
El cliente no dejó un comentario.DONALD S.
The office was always pleasant and understanding. There customer service was exceptional and they understood life happens. They waived a late fee more than once and that meant they listened, not just the fact you were late and there were no exceptions. THANK YOU TO THE LOVELY LADY AT THE DIVISION LOCATION!!! THE WAY YOU TREAT YOU CUSTOMER IS THE ABSOLUTE BEST!!Dannella D. | Overall Experience
You folks are great! Quick check out and return.Charles K.
We dropped off the truck close to 11 I was barely able to park the truck bc the drop off line was to the street. And was barely able to get my car out to go homeMACKENZIE H.
El cliente no dejó un comentario.JOHN M.
OVERALL GOOD EXPERIENCE. WHEN I BROUGHT TRAILER BACK, 2 GUYS WERE SITTING TALKING AND NEVER AKNOWLEDGE THAT I WAS THERE.HUMBERTO A.
This location was great we rented from here a few times and the staff is always helpful and knowledgeable and courteous and we will be recommending this location to other people and most likely we will be using this location again when we need to get a U-Haul truck thank you guys for a smooth rentalDOMINIC C.
El cliente no dejó un comentario.YANNICK W.
This location and it's employees always give you great service and it's nice knowing that when you go there, the place runs smoothly!JOHN S.
I truly appreciate the services and will use it again!Tashame A. | First Impressions
The ABSOLUTE BEST customer service ♥️♥️ Wouldn't go anywhere else for these type of needs in life. From the two young men who greeted me, the manager who did some special stuff for me, they rocked! They went above and beyond. If I were to run a business, this is the type of customer service I would want and expect. EXCELLENT place to do business from customer services, easy access to storage, rented a truck also on this day, one stop shop!DAISY S. | First Impressions
El cliente no dejó un comentario.Shannon S.
Aaron has been very helpful and his female assistant with the New Orleans accent is awesome. The entire staff is really good.Tracy J. | Overall Experience
We arrived hot, tired, and hungry, there was an issue with the storage unit availability for the 3rd time, using the corporate reservation system-allowing us to reserve large units that were not even at the location, but the local staff worked very hard to resolve. I cannot remember the young lady's name, but she was empathetic to our situation as she had recently moved from Louisiana to Texas. Because of her customer service and kindness, we felt this ended in a positive experience. Nice to see nowadays, all of the staff were very helpful. We would like to thank everyone at 2315 Division Rd, Arlington Texas, that helped us. A great way to start our new home in Texas.5 Star customer service. ¡Gracias de nuevo!Regi A. | Overall Experience
Service was very good, in a day when to the next customer is rushed. I appreciate their attention to my needs. So glad to be able to count on their help.ENRIQUE R.
The trailer brake mechanism was malfunctioning and made for a terrible rental. The trailer, once loaded, jerked the hell out of my truck, violently. Uhaul needs to find a way to make sure these trailers brakes are functional prior to renting them to customers.LEVII REGINALD S.
El cliente no dejó un comentario.TYLER W.
El cliente no dejó un comentario.Dashia R. | First Impressions
The gas gauge in the new trucks is way to slow to register, ended up putting in way to much gas for my use and don't get refunded or gas back for going over but would be charged for going under, so it's not really fair to users to have to either drive around after getting fuel to see it register or over fill.Justin J.
The woman that took care of me was amazing. Professional attitude and very friendly. Loved her. She actually seemed like she enjoyed her job and serving me and others.SHARON S.
El cliente no dejó un comentario.Glenn P.
El cliente no dejó un comentario.Steven L. | First Impressions
El cliente no dejó un comentario.Hector R. | Overall Experience
Have coffee ready for customers who forgot theirs!John T.
El cliente no dejó un comentario.Sollymary V. | Overall Experience
Nothing! It's perfect and everyone was so helpful !NOAH W.
El cliente no dejó un comentario.Thresa W.
Good guy at check-out, quick, no problems. All goodTERRENCE M.
I would recommend that uhaul to my worst enemy. WHAT A DISGRACE THEY ARE ARE TO YOUR COMPANY.STARTING WITH THE MANAGER. I WISH I WOULD OF HAD MY RECORDER ON FOR PROOF. I WAS TREATED HORRIBLY FROM THE MINUTE I STEP FOOT ON THAT PROPERTY.I AM 69 YRS OLD WITH HEALTH ISSUES AND EVEN AFTER BLEAVING THERE 30 MINUTES AGO I AM STILL SHAKING FROM HOW THEY TREATED ME A D MY SON. WHOM I MIGHT ADD CAME IN WITH ME BECAUSE OF THE WAY I WAS TREATED BEFORE. NO PAYING CUSTOMER SHOULD BE TREATED LIKE WE WERE. I BEG YOU TO ROLL BACK YOUR CAMERA AND SEE FOR YOURSELF PLEASE. I HOPE YOU VALUE ME AS A CUSTOMER AND RESPECT WHERE I AM COMING FROM. CALL ME FOR MORE INFORMATION PLEASE. VERY UPSET! I have already called and talked to someone about my experience with the mgr.when I rented truck .I wish I had never step foot in that place and will ne er do business with them again.i am making it a priority to tell everyone I come into contact with and social media as well as the local news. That is how badly I was treated.JANET S.
Only thing I have to say is that this is probably the only U-haul location that doesn't give military discount which was a little upsetting since I've used U-haul for a ton of my moves. But the people working there are outstanding true professionals!!CHRISTIAN R.
Last minute rental. They got me in and out quickly. They were very professional.AARON R.
This is the worst experience I have had with UHaul. The truck I was given had no gas. The kid behind the counter was an idiot that couldn't answer questions or provide solutions. Who gives people a truck with no fucking gas?BRYAN K.
Stuff was in storage for a little over 9 months. Items still in good condition. General manager worked with me with payment flexibility.kiara c. | Overall Experience
El cliente no dejó un comentario.BRIJESH P.
El cliente no dejó un comentario.ANNETTE R.
El cliente no dejó un comentario.Bryan H.
Outstanding customer serviceHoracio C.
We didn't do a walk around. My only concern. Don't want to be charged for damage . I didn't do.michael B.
I've noticed this with a lot of rental companies when y'all clean out the inside of the vehicles you forget to clean the steering wheel. It is deeply on settling when you go to drive a vehicle that you know other people have been driving and a steering wheel is stickyPreston D.
El cliente no dejó un comentario.Holly L.
Amazingly efficient check in, and this location seems to have everything one would need!John K.
Customer service at this location were amazingALEXIS C. | First Impressions
El cliente no dejó un comentario.PHILBERT K.
El cliente no dejó un comentario.Billy B.
The experience was outstanding. The help that I received from Anesia Jefferson and Koby cannot be equaled = they were wonderful. Anesia was of the utmost in terms of supportive professionals. I would recommend this location to anyone and will always know exactly where to go when i need to rent. Dr. Ronald L. MelineRONALD M.
Very convenient to make reservations online with plenty of inventory. I liked the after hours night dropGLENDA H.
Nothing. Great customer service!Joshua M.
El cliente no dejó un comentario.STEPHEN W.
El cliente no dejó un comentario.STANLEY F.
Very friendly and helpful staff. Place was clean. No issues at all.Jennie C. | Overall Experience
Very helpful staff. I was in and out quickly.Madelyn A.
El cliente no dejó un comentario.KARRION W.
I had no reservation but it was still quik and easy to get the equipment and get on the road. Friendly stqff.TERRY M.
El cliente no dejó un comentario.MICHAEL W.
Great location and Staff, I was in and out in no time...MARK H.
This location is clean and professional.James B.
El cliente no dejó un comentario.Scott L.
It was fine.Stanley F.
El cliente no dejó un comentario.Linda A.
El cliente no dejó un comentario.Ashley M. | Overall Experience
El cliente no dejó un comentario.RAUL S.
El cliente no dejó un comentario.KATHLEEN W.
El cliente no dejó un comentario.Doug D.
El cliente no dejó un comentario.Adolph H. | First Impressions
El cliente no dejó un comentario.VERONICA SAWYER R.
El cliente no dejó un comentario.MARGARET M.
Seemed like they were short handed - maybe could have used another person.Grady C.
El cliente no dejó un comentario.Madeline W.
The staff was so prompt and courteous and ready to help they dropped everything to me sure I was taken care of. Highy recommended!!Lori T. | First Impressions
El cliente no dejó un comentario.Darwin C.
El cliente no dejó un comentario.Laura T.
El cliente no dejó un comentario.JEFFERY W.
Get to the unloading area faster. I had to wait awhile not knowing what to doJULIA C.
El cliente no dejó un comentario.Jessica C. | Overall Experience
Service is always outstandingDEBORAH R.
El cliente no dejó un comentario.BETHANY W.
El cliente no dejó un comentario.Azaria P.
El cliente no dejó un comentario.Sollymary V.
We returned the equipment late and no one was there but the place was very clean and straight forward to know where to place the equipment.ERIKA G.
El cliente no dejó un comentario.AMRYA B.
El cliente no dejó un comentario.Aaron K. | First Impressions
Aaron (the General Manager) is top notch! He helped me from the beginning and on my return. He is courteous as well as professional. I will always be a U-Haul customer. And I have never had an issue with your rental equipment! That says something. ¡Gracias!LARRY W.
Well I'm like this, if it ain't broken. DON'T FIX IT.VERNON P.
El cliente no dejó un comentario.DENNIS O.
El cliente no dejó un comentario.Francine S. | First Impressions
El cliente no dejó un comentario.SHARON W.
El cliente no dejó un comentario.MARDETTE F. | First Impressions
Many issues the uhaul units were not available our outdoor trailer parking was not available when we arrived but the staff worked hard to help us out-corporate uhaul needs to communicate with the individual dealers to guarantee reservations not wait til someone arrives with all of their belongings.Regi A. | First Impressions
El cliente no dejó un comentario.Hadiyah W.
100% fineJOE F. | First Impressions
Better communication during equipment return processJALA M.
I have always liked and used uhaul when needed. Y'all are the best!STANLEY W.
The lady working desk this am was doing the job of 3 people. She was multi tasking, taking care of 4 people at a time. Give her a raise!! Very helpful, very intuitive, knowledgable and ran the show. If only every business had a hard worker like her.Armand L.
I am satisfice with the service.LAZARO B.
Online setup smooth. Manager at facility, Aaron Crooker, very helpful, friendly, took time to explain accessing with code and giving direction to unit. Great customer service experience.Gloria H. | Online Move In
Friendly, professional service. Always use this location.EDWARD CHARLES I C.
Everything went smoothly except my time ran out before I could get home to unload. The manager was kind enough to let me load most items in my car, but I didn't have room for everything until Torrie (w/uhaul) helped me. She did an amazing job helping me load my car to avoid an additional trip. She helped me while on her break and I appreciate all she did for an elderly lady.Rebekah M.
El cliente no dejó un comentario.TERRY S.
Customer service not on point.Joshua J.
There are no improvements necessary, my experience was wonderful.SALLIE DAVIS B.
El cliente no dejó un comentario.TRELLESHEA T. | First Impressions
El cliente no dejó un comentario.Tim B. | Overall Experience
Thank you guys for your service it was great I will recommend your guys and if I ever need to store some things I know where to go. ¡Gracias!Melissa Q. | Overall Experience
El cliente no dejó un comentario.JESSIE P. | Overall Experience
The lady that took care of finalizing my reservation at your facility was one of the best I've ever had. She was excellent. Aaron WalkerAaron W. | First Impressions
El cliente no dejó un comentario.Nakiesha C. | Overall Experience
There was a lot of dirt, dust, and debris falling through the cracks of the ceiling and onto my stuff. We had signs of some water too, damage to come boxes and stains on some furniture.Albert C. | Overall Experience
Only thing need more staff at counter…. Also more equipment to move things out and in …latoya s. | Overall Experience
GraciasNeal B. | Overall Experience
El cliente no dejó un comentario.gary s. | Overall Experience
My Move out experience bad . due to One person who does not know their jobJonathan S. | Overall Experience
El cliente no dejó un comentario.destiny g. | Overall Experience
El cliente no dejó un comentario.CARLOS C. | Overall Experience
Clean place especially storage area.RYAN M. | Overall Experience
Was looking for boat storage. Uhaul was the only place in town with a space and a great price. Worth the price and great location.Michael H. | First Impressions
El cliente no dejó un comentario.Ray T. | Overall Experience
My vehicle was safe. Will use again.Nekesha A. | Overall Experience
El cliente no dejó un comentario.Rachel H. | Overall Experience
El cliente no dejó un comentario.Jonathan M. | Overall Experience
El cliente no dejó un comentario.THERESA J. | First Impressions
El cliente no dejó un comentario.Pat C. | Overall Experience
El cliente no dejó un comentario.TIFFANY S. | First Impressions
El cliente no dejó un comentario.JAMES O. | First Impressions
El cliente no dejó un comentario.Francisco Z. | First Impressions
El cliente no dejó un comentario.David M. | Overall Experience
I used this facility to store some household goods while selling my house, to move those items to storage and to rent trucks one way for a long distance move. All of the staff were very friendly, patient with my numerous questions and schedule changes. Thanks to all of the staff for helping me in this stressful time.Leonardo C. | Overall Experience
My truck rental in Illinois was not the greatest. However, when I got to Arlington the level of service was outstanding!! Right down to offering us water while we unloaded the truck!!Daron M. | First Impressions
El cliente no dejó un comentario.Susan S. | First Impressions
Nice facility, friendly/knowledgable staff and excellent equipment. 100% satisfied with my experience - A+ all the way.gary s. | First Impressions
customer service lied about what unit was available, did not received climate control. The unit she gave was 30 miles where I lived, because she said they was the only ones that had climate control unit the size I needed. that was not true. We passed up many other company that had climate units. I am very upset and will not suggest U-haul to anyone.Domus G. | First Impressions
Dirty, super unfriendly staff, the bathroom door was always locked when I went to my unit, horrible parking, very expensive for a small unit that doesn't even have lights inside. Super friendly manager though, his employees should take lessons in customer service from him. It's okay to smile and make small tak when people are about to unload their entire life into your facility.Kimberly L. | Overall Experience
Se ve muy bien todo el lugarGladis L. | First Impressions
I think y’all could stay on top more if someone pays a unit was locked out u should automatically go remove the lock after acceptance of paymentangela h. | Overall Experience
El cliente no dejó un comentario.Sollymary V. | First Impressions
I can't say enough about this location. Everyone there was fantastic... The young woman who works the front, the Manager and all employees that I encountered were over the top helpful and welcoming. I've had a unit there for 4 years, I've rented a few trucks there and this staff is THE BEST! With out a doubt, I will continue to use Uhaul.preston m. | Overall Experience
El cliente no dejó un comentario.KATELYNN G. | Overall Experience
I moved out March 30th yall input the wrong date also I let yall know way ahead of timequishonda b. | Overall Experience
El cliente no dejó un comentario.REBA B. | Overall Experience
El cliente no dejó un comentario.katherine m. | First Impressions
El cliente no dejó un comentario.Dannella D. | First Impressions
When I first arrived to rent storage, they had me up the stairs in two different units. I was unhappy with that and asked for a new arrangement. They then got me a single unit on the ground floor. I was grateful for the change, though I didn't show it properly due to my frustrated annoyance at the time. I am pleased with the office's grace with a tired and grumpy customer. Thank you so much for the years I've stored my possessions with you. And thank you for not judging me after your first impression.Donna S. | Overall Experience
The staff who helped me the black female was awesome and so professional.Lydia J. | First Impressions
El cliente no dejó un comentario.James L. | Overall Experience
El cliente no dejó un comentario.KATELYNN G. | First Impressions
always helpful.DEBORAH K. | Overall Experience
El cliente no dejó un comentario.James L. | First Impressions
Aaron Crooker is an exemplary professional and couldn't have been more helpful! Excellent customer service.Tim B. | First Impressions
Wonderful customer service! Clean. Organized. Friendly and very helpful staff!Daniel / Christine F. | Online Move In
El cliente no dejó un comentario.Cynthia M. | First Impressions
thank youDaniel N. | First Impressions
El cliente no dejó un comentario.Lisa W. | Online Move In
Aaron and his team were wonderful! The process was quick and easy with no issues! We were in and out within a few mins.Bobadilla Linda V. | First Impressions
El cliente no dejó un comentario.Cecilia G. | First Impressions
El cliente no dejó un comentario.Sophia A. | First Impressions
Great service by the staffsherri m. | First Impressions
The young lady had a ugly attitudejacqueline m. | First Impressions
Extraordinario servicio al clienteShiela T. | First Impressions
GOOD JOBNedra B. | First Impressions
Servicios adicionales en esta ubicación
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