Comentarios del cliente para U-Haul Moving & Storage of Apple Valley

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Apple Valley

Grado total:

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Jose C.
Grado:

El cliente no dejó un comentario.

Steven H.
Grado:

First off the girl in the office was coughing up a storm. She shouldn't be working sick or at least have a mask on. Second I had asked for the 20' truck I was given a link for the 26'. I really think you should go back to helping customers face to face instead of using QR codes, or you can limit the damn price's for having to waist time taking pictures... Let's not forget I was charged $133 and some change up front and then charged another $193 when I dropped off. I was also told I'd have to wait for the banks to refund the soft charge which could take 7-10 business days. My experience was a sad one to put it lightly. I will not use this location again and I certainly will not recommend any of my friends or family to go here.

Faith G.
Grado:

I'm extremely upset because I feel My husband and I were taken advantage of. We asked for a 2 bedroom truck and we received a 3-4 bedroom truck which was more expensive. Then to top it off we were required to fill it up with more gas then we received it with. We paid $30 for gas to get it to where the paperwork said we needed the fuel tank and then this morning I get my receipt and I was charged close to $50 more . You charged me 30 some more dollars to fill it up when I had already filed it up upon turning it in.

Keith S.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

The woman that helped me, I guess she is the manager, is very nice and knows her job!

Karen A.
Grado:

El cliente no dejó un comentario.

Jessica C.
Grado:

El cliente no dejó un comentario.

Robert H.
Grado:

El cliente no dejó un comentario.

Jose C.
Grado:

Have the correct sizes of the trailers. I rented a 5x9 so that’s what they said, the measurements of what I was going to load was 5x6. I commutes from Apple valley to San Diego for pickup and when I arrived in San Diego for pickup turned out the trailer wasn’t the actual size that was told to me or even tagged on the trailer itself. It was actually 4x8 or so. So I rented this trailer for nothing and wasted money I didn’t have.

Bianca A.
Grado:

El cliente no dejó un comentario.

Zachary H.
Grado:

Clerk was very knowledgeable and kind

Mart S.
Grado:

It went very well.

Tricia S.
Grado:

El cliente no dejó un comentario.

David A.
Grado:

We booked online, a few too many questions during that process. When we arrive to pick up there truck everyone was truly amazing, very professional and super nice. When we returned there truck, they greeted us outside and again very professional and super nice. I have honestly never had that great of service. This place was the best and everything went so smooth! Thank you!!

Andrea C.
Grado:

El cliente no dejó un comentario.

Steve K.
Grado:

The lady working there was vary helpful and knew what she was doing

Mark D.
Grado:

The girl that check me in was very polite and responsive to all my questions. She definitely understands customer service.

Kalvin G.
Grado:

Olivia made the process very clear and informative. Thank you!

Robert G.
Grado:

Hire me

Eric S.
Grado:

Nothing they were on it. good new facility

John C.
Grado:

Probably longer business hours would be helpful.

David C.
Grado:

Nothing, the young lady was very professional and nice

Arthur S.
Grado:

Very friendly and helpful

Jeffery B.
Grado:

The truck was in disrepair. The fuel return line was broken. The staff was excellent in having the repair made quickly. The truck itself was clean. The building was in renovation and I am sure it will be an excellent location when it is finished.

Sylvia T.
Grado:

El cliente no dejó un comentario.

Linda M.
Grado:

El cliente no dejó un comentario.

Tamara Z.
Grado:

El cliente no dejó un comentario.

KATRINA S.
Grado:

El cliente no dejó un comentario.

Kirk G.
Grado:

Quick and friendly service.

Charissa H.
Grado:

El cliente no dejó un comentario.

Terry A.
Grado:

It was really cold inside the place. They could use some heat in there for sure.

Doug O.
Grado:

Friendly and accomodating

No reviews have been submitted for this location.

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