Neo Payne listened and immediately had adjustments made and provided information for me to follow up on credit adjustments. Great service.Christina B.
Customer Reviews for U-Haul Moving & Storage of Anthem Way
Anthem, AZ 85086
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Fast and friendly service!Cary W.
So when I need something to tow a vehicle I told him what kind of car I mention dolly he just gave me a dolly never gave me any options,didn't know you had a flatbed to tow vehicle off the ground. So when I arrive to my location 600 miles away there and back or what not it didn't fit so I had to come back and go back all in the same night and I got zero hours of sleep I was up driving for 24 hours maybe train your sales associates to offer maybe upsell or five options, I would've spent $10 any fucking day to save me that kind of fucking hassle. No I won't recommend anyone. No I won't.SCOTT K.
El cliente no dejó un comentario.Charles A.
Have the vehicle that we originally reserved.Olivia G.
El cliente no dejó un comentario.Nathan G.
El cliente no dejó un comentario.Melanie S. | Overall Experience
The rental I got a few days befor this one the windshield was dirty.Ed H.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Keith H.
El cliente no dejó un comentario.Gary B. | Overall Experience
El cliente no dejó un comentario.Murial V. | Overall Experience
El cliente no dejó un comentario.Don B.
El cliente no dejó un comentario.Rex P.
Great people, great work. I appreciate these people very muchJosh B.
El cliente no dejó un comentario.DEAN R. | Overall Experience
El cliente no dejó un comentario.karen H.
El cliente no dejó un comentario.Darlene U.
El cliente no dejó un comentario.Steve C.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.Raffi S.
El cliente no dejó un comentario.megan W.
El cliente no dejó un comentario.mary B.
El cliente no dejó un comentario.Ashby F.
El cliente no dejó un comentario.Thomas S.
Bill and the guys are always amazing. Can't thank you enough for all your help !!!Barbara B. | Overall Experience
El cliente no dejó un comentario.David K.
Service was fast and exceeded my expectationsMIKE F.
El cliente no dejó un comentario.THOMAS W.
El cliente no dejó un comentario.Troy W.
Always clean, well-lit, felt safe and secure. Amenities like a CLEAN bathroom, easy to use carts and a donation area were really appreciated.Megna F. | Overall Experience
Location overbooked. Called me before my rental time was up starting at 1pm, (had it booked until 3pm) of when I will return the van. Then called multiple time in an hour for the car. They would call then some else from the location would call again like 10 mins later. Very unprofessional. I told them multiple times I will return the car today. They were calling non-stop and if location overbooked they should of gotten a different vehicle from a different location for the customer. Horrible Horrible SERVICE!!Georgiy Y.
Great job and great friendly locationWalter S.
El cliente no dejó un comentario.Janis L.
TOO EXPENSIVE for the size of the storagedomenick c. | Overall Experience
Thanks for unhitching!Jennifer E.
Great serviceDennis C.
Everything was again excellent. I have used this location many times and always great.Daniel T.
Not a thing everybody here years me great every time I come in. Sometimes things happen beyond your control and they understand that and go out of their way to make sure you are taken care of. Gavin always covers me. GraciasLarry F.
El cliente no dejó un comentario.Tracy T.
All was perfect. Don't change a thing.Sondra E.
El cliente no dejó un comentario.Carol N.
They are wonderfulDave N.
El cliente no dejó un comentario.Gregory L.
Everything was greatJennifer K.
The guy who was helping me to rent a trailer was criticizing his other employee for taking his break at the wrong time because they were busy. You could tell the guy was sick and not feeling well and he kept going on about telling him how the last rental they did they gave the wrong rental out and he needs to double check what he is giving out. You could tell this other guy who he kept scolding was getting more and more mad. Then he went and asked him â€œwhat's wrong with you? Go help this customer get his trailerâ€ he was referring to having him help me. Then this guy said I'm not feeling well I'm sick. And he replied â€œ Get your s*it together and go help him. After we went outside it looked like the guy was really sick leaning on a wall while I went to get my car to hook it up to the trailer, it looked like he may have thrown up or something. He was also kind of rude to me but I kind of understood that since he didn't look well and looked like he was just mad at this other guy bossing him around, the wrong way. The guy that was sick was named Eli, didn't catch the other guys name. I just thought the whole experience was unprofessional and if he needed to have a conversation with this other employee it shouldn't happen in front of customers and not the way he was saying it. I would have been mad myself by the way this guy was criticizing and I was thinking to myself there's no way this guys is going to last working with this guys taking to him like that.Beniamin I.
Nick is awesomeMIKE F.
The owner at this location is very kind, helpful and professional. I would recommend this location again to anyone needing to borrow a U-Haul vehicle. Staff at the Anthem U-Haul location are by far the best. Thanks Anthem U-Haul.KAREN M.
You have the absolute best staff!! I have rented from the Anthem location many times over the years and have never been dissatisfied! Your management and staff are fantastic!! Neo was a great help with the decision making process. He is very knowledgeable!! Bravo. Give everyone raise because your customer service is legendary at this location!!!Sondra E.
Nothing, staff was friendly, helpful and efficientdon L.
El cliente no dejó un comentario.Hugo V.
El cliente no dejó un comentario.RAYMOND J. | First Impressions
Anthem went out of there way to assist me. Helped to unload my car from trailer. Very accommodatingGARY B.
El cliente no dejó un comentario.Marshall M.
The staff was friendly, but couldn't get my reservation straight. I wasn't unhappy, but too busy to deal with the issue.Leah A.
All personnel were cheerful, and accommodating.Howard S.
Had the truck I needed, were close by.Charles S.
Nick and the team are awesome!!MIKE F.
El cliente no dejó un comentario.Edward H. | Overall Experience
We left an expensive movie projection screen in the locker accidentally when we closed our lease. We got a call about the screen and they were so nice to bring it out if the locker to the office marked with our name so we could come pick it up. Very well handled situation. Thank you staff.PHYLLIS D. | Overall Experience
Great experience, no issues.tanner P.
El cliente no dejó un comentario.Adam J.
El cliente no dejó un comentario.Denise L.
Always great service and equipment!max K.
El cliente no dejó un comentario.dirk A.
El cliente no dejó un comentario.Joseph D.
Great serviceâ€” thank you!Michael G.
Everyone always does a great job herecorey W.
All goodDusty F.
El cliente no dejó un comentario.Robert G.
I did not get the emailed receipt that he promised me during returnmicky W.
El cliente no dejó un comentario.DON O.
There was a shortage in the lighting to the trailer. I never had taillights my entire trip and the brakes/signals would come on or off when I hit any bumps.Andrea S.
Everyone is great and Gavin always takes care of me. Thanks GavinLarry F.
You should service your 26' trucks better because I still don't see how going 15 miles total used up 8 gallons of gas.Jennifer H.
El cliente no dejó un comentario.Joe C.
Shout out to Neo. He was amazing. Great customer service, polite and informative. Highly recommend this location for your Uhaul needs.LINDSAY L.
El cliente no dejó un comentario.Pete R.
El cliente no dejó un comentario.Earl F.
El cliente no dejó un comentario.Scott H.
Best service anywherePhilip R.
El cliente no dejó un comentario.Patti O. | Overall Experience
Staff and service at this Anthem location are, generally, always very good in my experience. The 10-foot truck I rented, while mechanically sound, could have been cleaner on the inside. I cleaned the outside windshield only to realize the dusty view was from the dirty inside windshield.Joseph P.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Rodney P.
El cliente no dejó un comentario.Rodney P.
El cliente no dejó un comentario.Todd W.
El cliente no dejó un comentario.Stephanie V.
The customer service people met with me right when I pulled in and they were great.John S.
El cliente no dejó un comentario.Christopher D.
Truck had a very bad smell. There was a thunderstorm warning and the windshield wipers did not work correctly and got stuck in the middle of the mirror.Alize C.
Great helpERIC L.
great staff, super helpful.Robert P. | Overall Experience
El cliente no dejó un comentario.Chris S.
Truck was given to me proported to be full of fuel. During my initial driving the fuel gage registered just above 3/4. It never changed until further miles as fuel was used. In returning I was questioned 'are you sure?' I presented the fuel receipt on fill up as proof. I drove just under 40 miles but took 7.4 gallons to fill. The tank then read full.DON M.
El cliente no dejó un comentario.Robert P.
The staff was rude.Donna M.
El cliente no dejó un comentario.minnie m. | Overall Experience
El cliente no dejó un comentario.Herbert J.
Nice new vehicle, drove well.David N.
Tell the customer about the online checkout. I noticed a discrepancy with the mileage out and took a picture. Later I saw the link and there was no way to retrieve the photo I had taken. By the time I saw the link, I had already put 6 miles on the vehicle.Stephanie V.
All the staff here is great! They always go above and beyond to make sure that I am accommodated with every transaction I do with all of them. Bill runs a great team! Definitely would recommend everyone I know to go there and I always refer the Anthem location.corey W.
El cliente no dejó un comentario.Loren F.
We use about 60 uhaul rentals a year through the west. Typically this location is one of the poorist. We found Neo to be very disrespectful to coworkers, the client in front of us, and to my employee. It is clear they know there really isn't a competition for small truck rentals but we certainly have switched our larger box truck rentals elsewhere. It is slightly more expensive but much less hassle. We provided our contract information separately in case you would like more detailed information.Martin E.
El cliente no dejó un comentario.Harry R.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Annette B.
El cliente no dejó un comentario.Russell W.
El cliente no dejó un comentario.THOMAS W.
Just know that Devon did a great job for me. He really knows how to treat people!Ronald C.
El cliente no dejó un comentario.Morgan H.
El cliente no dejó un comentario.Robert O.
I'm getting emails for something I wasn't involved with and I don't like it one bitashley G.
Bill Kiff and his staff are the best! Easy to work with and always on top of things. A top maintained service. Will always be our go-to facility for storage or temporary moving needs.PATRICK P. | Overall Experience
El cliente no dejó un comentario.Robert P. | First Impressions
El cliente no dejó un comentario.JAMES H. | Overall Experience
El cliente no dejó un comentario.Robert S. | First Impressions
El cliente no dejó un comentario.ZACHARY A. | First Impressions
We had to rent 2 different trailers over a few days and dealt with 3 locations and truly, the staff at each location mad this whole process so much easier. Checking went quickly and the staffs were very helpful.Kimberlee A. | First Impressions
El cliente no dejó un comentario.Mark S. | First Impressions
I never had a problem I would use them again if I need storage in the futureLaura T. | Overall Experience
Friendly service. Local convenience. 5 stars.Mario M. | Overall Experience
El cliente no dejó un comentario.William E. | Online Move In
El cliente no dejó un comentario.Carlos H. | Online Move In
El cliente no dejó un comentario.PHILIP M. | First Impressions
El cliente no dejó un comentario.Matthew S. | Overall Experience
El cliente no dejó un comentario.Alexander R. | Overall Experience
Really appreciate the help I received. The gentleman was so nice and helpful. Definitely made this process fun and stress free. ¡Gracias!STEPHANIE M. | First Impressions
I made a reservation for a storage unit, was told very plainly I would get one month free. Upon arrival at Anthem Arizona was there are no units available and the reservation was not a reservation at all but a request only. I got a unit only because someone vacated unexpectedly and the manager told me the free months storage promotion ended months ago and never pertained to the size of unit I thought I reserved. Nothing your reservation agent told me was true. Last thing you want after driving two days with all your stuff is to have to make all new arrangements at the last minute to find a place for your stuff. I wasted money on the help I had hired to help me unload when the unit was not immediately available and you cheated me out of one months rent @ $208. I will use another rental service next month in the second leg of my trip if you do not make this right.Matthew S. | First Impressions
El cliente no dejó un comentario.Thomas S. | Overall Experience
We really liked the air control in the storage unit it kept our things at a nice temperature, and my candles didn’t melt. lol:)Stacey C. | Overall Experience
Wonderful in all aspects.linda p. | Overall Experience
El cliente no dejó un comentario.David M. | First Impressions
El cliente no dejó un comentario.Faust E. | First Impressions
The facility has easy access for move in, staff is very friendly and helpful. Felt welcome, facility is so clean, it was a pleasurable experience.Anthem G. | First Impressions
El cliente no dejó un comentario.MARK M. | Overall Experience
Very accommodating & friendly!!! Always there to help…..Patricia S. | First Impressions
El cliente no dejó un comentario.Marilyn O. | Overall Experience
Great staffduane C. | Overall Experience
El cliente no dejó un comentario.Martie T. | Overall Experience
Thanks for providing such an Dr Elle t customer experience!!Elsa O. | First Impressions
It was a little pricey, but extremely clean.Dale W. | First Impressions
El cliente no dejó un comentario.Sydney S. | Overall Experience
El cliente no dejó un comentario.Robert E. | First Impressions
Staff kept me informed when I needed to check on my vehicle after storms. Always very helpful.Bruce B. | Overall Experience
Great service and storage was exceptionally clean and convenient and fairly priced ! Appreciated the military discount . Thank you T Murraytheodore m. | Overall Experience
All staff seems helpful however one person seems to standout and that is Keirstin. She seems to go above and beyond. Even though we had a small issue she helped to promptly correct it. Anytime I've been in even just to look she always has a positive attitude and willing to answer questions. Graciasmary s. | First Impressions
El cliente no dejó un comentario.Ann K. | Overall Experience
El cliente no dejó un comentario.hazel c. | Overall Experience
El cliente no dejó un comentario.GERALD C. | First Impressions
Bill, Keirstin, Gavin, Neo, Brandon, Cynthia, Larry and Mannie are all very helpful and friendly!Kathleen L. | Overall Experience
El cliente no dejó un comentario.Sharon F. | First Impressions
El cliente no dejó un comentario.Kevin P. | Overall Experience
Very accomodating and helpful! Really appreciate it, thank you!karen h. | Overall Experience
Gavin was very helpful, professional and friendly; he made the process so easy as well. ¡Gracias!Tamra J. | First Impressions
Good people to work withFrank V. | First Impressions
I don't have anything to add. Great people and service!Kyndall M. | First Impressions
well organized always friendlyhazel c. | First Impressions
El cliente no dejó un comentario.Dan B. | Overall Experience
Great staff and facility. Would definitely use again...William R. | Overall Experience
El cliente no dejó un comentario.Judy S. | Overall Experience
El cliente no dejó un comentario.Kevin P. | First Impressions
El cliente no dejó un comentario.Laurie m. | Overall Experience
This is a well run and excellent facility we are lucky to have close by. Excellent staff. Helpful and polite. We have rented a 10x20 unit. Rented a pickup truck on occasion. Highly recommendBrent W. | Overall Experience
Very courtesy & always willing to work with you!Rheta V. | Overall Experience
Thank you for 15 years of excellent service. I will miss you.Eileen C. | Overall Experience
I felt confident that whatever information that I needed could be found there from locks and trucks to safety and movers to help get the job done, in addition to having a courteous staff too. I had a great experience, thank you for making it happen.shirley g. | Overall Experience
Staff are professional and knowledgeable. Units are clean and well maintained. I have rented units for many years from this location in Anthem and have always had excellent service and no issues. ¡Gracias!REBBECCA S. | Overall Experience
Very nice employees. Even called to tell me the car cover had come off. Very nice thing to do.Ashley S. | Overall Experience
El cliente no dejó un comentario.Steven A. | Overall Experience
Staff has great sense of humor.jacquelynn a. | First Impressions
El cliente no dejó un comentario.sabrina h. | Overall Experience
Thank you Bill and staff.HOWARD H. | Overall Experience
Thanks for helping me get a storage unit. I really appreciate itGary S. | First Impressions
El cliente no dejó un comentario.Mary Beth M. | First Impressions
Great experience. Kirsten was super gelpul, friendly and a great sense of humor.Shane Kanani U. | First Impressions
The service representative was amazing and made this a seemlesss process.EUGENIE S. | First Impressions
I haven’t moved my items into storage yet, but I’ve been a long time customer if Uhaul and they have been great to with with.Carmen P. | Online Move In
GraciasCHANEL A. | Overall Experience
El cliente no dejó un comentario.Ashley B. | First Impressions
The process of ordering online and accessing the unit was flawless. Very convenient. I was impressed.Michele T. | Online Move In
I have a picture of the thermometers in the hallways, and none of them are as promised and all are over the promised 85 degrees ... in the dark hallway nearest it says 90 degrees and my unit is in front of south and east facing wall of windows and it is even hotter there. I don't think it's right that the thermostat is not regulated as promised. Also, my wall is made up of multiple roll up doors, rather than normal walls, is this going to expose my unit to critters with all these openings I can see vertically on the wall? The sun exposure was not revealed prior to renting.Pamela P. | Online Move In
El cliente no dejó un comentario.MATTHEW T. | First Impressions
I rented the storage unit for about 2 1/2 years. The facility was clean, well-lit and easily accessible. I had a 10' x 10' climate-controlled unit and was very satisfied with it. I decided that I didn't require the off-site storage, so closed the account for that reason. I still store my RV at the same facility.MICHAEL M. | Overall Experience
I liked it so much referred my neighbor and he signed up to my RV Parking Space.Jim K. | Overall Experience
El cliente no dejó un comentario.Korene M. | First Impressions
El cliente no dejó un comentario.Avalon L. | First Impressions
Krestin(spelling?) I was literally the nicest person I've come across not only in customer service but just in general the longest time. Not only is she excellent at her job, knows her stuff, efficient, quick without feeling rushed while being thorough. she's funny, thoughtful, and overall a joy. I went in being very stressed out about my moves, she asked me the questions I should've been asking her which was extremely helpful. Give that girl a raise! Everyone in the store was extremely helpful and courteous. Well doneKelly D. | Overall Experience
El cliente no dejó un comentario.Cameron S. | First Impressions
El cliente no dejó un comentario.Richard M. | Overall Experience
El cliente no dejó un comentario.Kathleen M. | Overall Experience
El cliente no dejó un comentario.Rheta V. | First Impressions
Bill was great in helping us get what we neededMatthew W. | Online Move In
Thank you Anthem Uhaul.HOWARD H. | First Impressions
El cliente no dejó un comentario.Brian B. | Overall Experience
The person at the counter was very rude & offered no help of any kind. I had to request help & even then he was reluctant. He did not say thank you at or offer any additional information. I would not recommend sending anyone to this facility.Katina B. | Online Move In
Smooth processLee L. | Online Move In
Glad to find a Uhaul facility near my house.teresa s. | First Impressions
Staff was very friendly and efficient in setting a unit convenient for me. Service was excellent. We had to rent in Anthem as there was nothing available in Flagstaff. Will always use UHaul for rent or transport.joe p. | Overall Experience
El cliente no dejó un comentario.Sean J. | Overall Experience
Great staff, Bill was a big help.Gary W. | First Impressions
El cliente no dejó un comentario.clinton w. | First Impressions
Mannie was particularly helpful and friendly.Richard M. | First Impressions
Great customer service.shirley g. | First Impressions
El cliente no dejó un comentario.JAMES S. | Overall Experience
A very nice facility with knowledgeable people.Lee M. | Overall Experience
Your process is way too disconnected and complicated. I once leased a $70,000 truck for three years. Way less hassle than renting a$200 space from you for 2 months. Seriously, streamline your process. Kinda painful Thought you should knowKevin O. | Overall Experience
El cliente no dejó un comentario.Chris C. | Overall Experience
Longer evening hour access when it's cooler would have it easier. Staff friendly but needs to know how to move chatty customers along when people are waiting in line.Phyllis S. | Overall Experience
Great staffDoug B. | First Impressions
Very nice Establishment. Could not find a better place.thank you...everrett b. | Overall Experience
El cliente no dejó un comentario.Patricia F. | First Impressions
El cliente no dejó un comentario.william k. | Overall Experience
El cliente no dejó un comentario.Alyssa L. | Overall Experience
El cliente no dejó un comentario.Mike G. | Overall Experience
El cliente no dejó un comentario.Lee M. | First Impressions
El cliente no dejó un comentario.everrett b. | First Impressions
Kiersten was very helpful and accommodating.Teresa B. | First Impressions
The staff is always friendly and helpful.MELE K. | First Impressions
El cliente no dejó un comentario.Dave B. | Overall Experience
El cliente no dejó un comentario.Kevin P. | Overall Experience
El cliente no dejó un comentario.Mike C. | First Impressions
El cliente no dejó un comentario.Stacey C. | First Impressions