Comentarios de los clientes para U-Haul Moving & Storage of Anthem Way

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Anthem Way

Clasificación general:

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Stephen N. | Overall Experience |
Clasificación:

Thank you. One stop place for moving / storing household items.

DONALD B. | First Impressions |
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El cliente no dejó un comentario.

Daro W.
Clasificación:

Equipment was returned on thanksgiving day 4 hrs late, I was charged for 2 days. Going to dispute, ridiculous policy, this is how customers are treated? EXTREMELY UNPROFESSIONAL. Uhaul is ripping off its longtime loyal customers! FIX THIS NOW!!

Russell F.
Clasificación:

El cliente no dejó un comentario.

Thomas B. | Overall Experience |
Clasificación:

👍

Leisa R.
Clasificación:

The young lady at the counter was amazing. Great personality and customer service. Way to go girl

GARY B.
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El cliente no dejó un comentario.

larry w. | First Impressions |
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El cliente no dejó un comentario.

KEN W. | Online Move In |
Clasificación:

The whole process was very organized and well thought out.

Brian P. | First Impressions |
Clasificación:

My reservation was not recognized in your system. On Oct 15, 2020 I made Reservation #: 858045-00110689, Storage Space, Reserved: 15' x 40' x 99' RV/Boat/Vehicle/Parking. This was not available. I needed this for 3 vehicles. Now I have a non-covered 12’x33’ which is not enough space. On multiple occasions I confirmed my reservation. Each time my reservation could not be found unless I provided this number. Each time nothing was available. Yesterday, the only spot available was this smaller non-covered space.

MICHAEL L.
Clasificación:

My husband and several others were not able to complete after hours drop off. This was very inconvenient. You should fix this. Thanks!

Leslie F. | Overall Experience |
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The staff at Anthem UHaul made our arrival in AZ very pleasant and easy. Highly recommend the storage facility!!

Joseph B.
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El cliente no dejó un comentario.

Darren B. | Overall Experience |
Clasificación:

We all can use improvement and this is why the rating. It is excellent at the Anthem location...keep up the great work.

Teri N. | First Impressions |
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El cliente no dejó un comentario.

Frank H.
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El cliente no dejó un comentario.

ROBERT B.
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El cliente no dejó un comentario.

Maria Elena M.
Clasificación:

No improvement needs!! Great PR manager was very professional and good beside manners

MATTHEW C.
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El cliente no dejó un comentario.

David Z.
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Personnel are professional.

Candice K. | Overall Experience |
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Manager is off the charts helpful!

Petru S.
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El cliente no dejó un comentario.

chris H.
Clasificación:

Nice truck. Original storage unit was too small but desk agent (Keirstin) was awesome and recommend the exact size unit that I needed. I appreciate her help.

Wessel G.
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El cliente no dejó un comentario.

Paige W.
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El cliente no dejó un comentario.

CHRISTOPHER H. | First Impressions |
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Perfect combo with truck rental.

LUTFI R.
Clasificación:

El cliente no dejó un comentario.

Patricia C. | Online Move In |
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Staff is very courteous and helpful with questions. The gated 24 hour access was very convenient. Highly reccomend this location.

GREGORY T.
Clasificación:

Nothing, was handled perfectly. Thank you

Peter C.
Clasificación:

I made a comment to the person at the location that the trailer had 2 new tires on the right side and left side had very old bias ply tires on the left . And as I thought I had a blow out in New Mexico in the mountains right as it started to get dark and was snowing.

THOMAS B.
Clasificación:

I really enjoyed working with the staff. Can't remember names but it was two males and one female; all fairly young. All three were polite, enthusiastic, happy and professional.

Arlen M.
Clasificación:

The employees that checked me in and out were very Good. I didn't get the vibe from them that they were just doing a job. I felt they enjoyed their job and were Willing to help. It was a surprise to me because I've had just the opposite vibes! Good job!

Cheryl C.
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El cliente no dejó un comentario.

RICH T.
Clasificación:

Everything went great

Angela H. | First Impressions |
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El cliente no dejó un comentario.

RICH T.
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Everything went well could use a little more help although everyone was friendly

IAN W. | First Impressions |
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El cliente no dejó un comentario.

Lynn B.
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They made the process very simple with no complications. I have had never had such an easy experience at any other Uhaul location before.

Ginny K. | Overall Experience |
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El cliente no dejó un comentario.

MIKE N.
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El cliente no dejó un comentario.

Robert G.
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3rd time I've been unable to upload photos through your app. Would be nice if you could add comments without the need for a photo

Terry S. | Overall Experience |
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Bill and his crew were easy to work with and always helpful when we had questions.

Thomas J.
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El cliente no dejó un comentario.

Marshall M.
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El cliente no dejó un comentario.

ANTONIO M.
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Awesome service as always, super friendly staff.

James R.
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El cliente no dejó un comentario.

ROBERT V.
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El cliente no dejó un comentario.

Barbara M.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

I had one of the worst unsafe 26ft trucks every from UHAUL. The front End bounced so bad I could not use my driver side mirror. I did let one of the staff members know, and I also REACHEF OUT THE TO THE MANAGER BY EMAIL... NO REDPONSE FROM HIM. Maybe I should try ENTERPRISE TRUCK RENTAL. NEXT TIME!!!!

Brian H. | Overall Experience |
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El cliente no dejó un comentario.

Dwayne H.
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El cliente no dejó un comentario.

JAMES R.
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Very nice facility and the staff was very friendly

POPPY P.
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I was told I would have the truck for 24 hours. When I went to pick it upI was told I would have to have it back 5 hours earlier. Made for a stressful day.

JAMES R.
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Friendly and knowledgeable employees. Was in and out in less than 10 minutes.

Terence N.
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El cliente no dejó un comentario.

William B.
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I didn't like the fact that you can change the price of the rental at anytime it should be a set price like that of an every day rental.

Drew S.
Clasificación:

Awesome

Paul F.
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Very easy to get in and out of. Very friendly and helpful staff.

NATALIE B. | Overall Experience |
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I was very disappointed with some of the staff at this facility especially the woman who does your billing. Her tone was snotty and demeaning and she made it seem like I was inconveniencing her with my questions. I have always had great customer service with u haul until my experience at your anthem location. However, I needed to rent a truck recently and I was hesitant to use this facility but it was the only one with the truck I needed. Matthew was at the office that day and he was exceptional. He was so polite and helpful and personable. I was happy with my experience for that day. But overall I would not recommend this facility nor would I use it in the future.

MICHAEL Y.
Clasificación:

This location is not far from my house and I've used it several times. In every case, the team working there has been extremely friendly and knowledgeable. I would highly recommend this location to others. :)

Mark J.
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El cliente no dejó un comentario.

Daniel M.
Clasificación:

Uhaul's online reservation system is poor at best. Not user friendly

Prem M.
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El cliente no dejó un comentario.

David P.
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El cliente no dejó un comentario.

Richard R.
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El cliente no dejó un comentario.

Christopher B.
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Everyone is very friendly and helpful. I forgot a very expensive piece of equipment in the truck. The staff called me right away to let me know. I am very thankful for that!

Thomas C.
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El cliente no dejó un comentario.

Bob N.
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El cliente no dejó un comentario.

Amy G.
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El cliente no dejó un comentario.

Amy G.
Clasificación:

El cliente no dejó un comentario.

CYNTHIA N. | First Impressions |
Clasificación:

The key pad at the entrance to the storage facility needs to be fixed or replaced - it is way too difficult to get your card read. It is obviously broken because it never used to be the way it is now.

Andrew R.
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El cliente no dejó un comentario.

William B.
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El cliente no dejó un comentario.

Russell D.
Clasificación:

El cliente no dejó un comentario.

EDWIN Q.
Clasificación:

El cliente no dejó un comentario.

Edna M.
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El cliente no dejó un comentario.

Rick J.
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Great communication both on the phone and at location! Easy to deal with, great truck, return check-in was easy and quick! Everyone was professional and look for ways to help your move go smoothly.

DOUGLAS S.
Clasificación:

The manager at this location was very helpful

KIM G.
Clasificación:

Nothing. They were exceptional, honest, and always willing to assist.

Chad S.
Clasificación:

Illegal $150 charge to my debit card. Will be contacting the police tomorrow

Joseph B.
Clasificación:

El cliente no dejó un comentario.

STEPHEN G.
Clasificación:

See comments in the pick-up box.

Russell S.
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El cliente no dejó un comentario.

Kenneth G.
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El cliente no dejó un comentario.

Scott M.
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El cliente no dejó un comentario.

JOSEPH J.
Clasificación:

No changes needed. The experience was very nice as usual.

John T.
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El cliente no dejó un comentario.

thomas B.
Clasificación:

Kiersten was wonderful! Very helpful and polite. You need more like her.

David N.
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El cliente no dejó un comentario.

Gregory H.
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El cliente no dejó un comentario.

RONALD GENE F.
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El cliente no dejó un comentario.

Robert A.
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El cliente no dejó un comentario.

ROBIN G.
Clasificación:

El cliente no dejó un comentario.

scott S.
Clasificación:

El cliente no dejó un comentario.

Michael R.
Clasificación:

This is also where I was supposed to have the pickup and they sent me to black canyon city the day of, so that was extremely inconvenient and not expected as that was not my pickup location.

LEA J. | First Impressions |
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

Susan O.
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El cliente no dejó un comentario.

Charles M.
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El cliente no dejó un comentario.

June Y.
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El cliente no dejó un comentario.

Brian S.
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El cliente no dejó un comentario.

Maryanne K.
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El cliente no dejó un comentario.

Richard L.
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El cliente no dejó un comentario.

Richard Q.
Clasificación:

El cliente no dejó un comentario.

Roedrik K.
Clasificación:

Excellent customer service 👏 specially Matews was very helpful went above and beyond to make sure we are happy and having a right truck we need, thanks Matews for your care i will definitely recommend.

Sondra E.
Clasificación:

It's always been a good experience renting from this Anthem location.

John R.
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El cliente no dejó un comentario.

Peter C.
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El cliente no dejó un comentario.

Henry R.
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El cliente no dejó un comentario.

Chris R. | First Impressions |
Clasificación:

Bill was great at getting me setup for an RV storage unit

james B.
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Quick recept of vehicle on returning the truck. The guy was very pleasant and fun to talk with.

Joseph J.
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I have rented many trucks and trailers from this location and have always had good experiences. The staff is always very friendly.

Paul F.
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El cliente no dejó un comentario.

MARK S.
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There was no mention of a $20.00 after hours fee to return trailer. If that was the case, I would've rented trailer until the following day. That fee was over 25% of rental fee. Poor business practices.

Theodore M.
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El cliente no dejó un comentario.

Joshua L.
Clasificación:

I had troubles reserving on the web sight but called and talked to Jodi and the reservation was stemless and effortless for me. I had troubles returning after hours linking up the location. I called the customer service. I did not catch her name but she put enough notes on the account so the next day I received an email and all was taken care of without extra charges. Thank you.

Mary H.
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El cliente no dejó un comentario.

Eric H.
Clasificación:

Excellent and friendly staff.

Mark G.
Clasificación:

People were very nice and helpful

Lana T.
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El cliente no dejó un comentario.

Bonita W.
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El cliente no dejó un comentario.

Roger C. | Overall Experience |
Clasificación:

Perfect for my temporary storage need. Will use in the future, if needed.

Rosie Q. | Overall Experience |
Clasificación:

I only rated average because I have spent 5+ minutes failing to check into my unit and checking out every time. I would have to swipe my card over and over again. In our AZ heat it's extremely frustrating and I'm so glad it's over and I no longer have a storage unit.

John H. | First Impressions |
Clasificación:

Unit has taken Rats

gene m. | Overall Experience |
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Great services. Will reccomend it.

byron G. | First Impressions |
Clasificación:

I made a reservation for a 10x15 room and guarenteed it with a credit card for 8-3 when I arrived on 8-5 it took them over an hour to find it. And when they did they said since I wasn't there on the 3rd they didn't have the room anymore. So they gave me rooms to make the same size as a 10x15 but my belongings don't fit. I ask them why didn't they keep my reservation and start charging my credit card, which is what they said they would do and all they could say was "I don't know". 't know.

Toby T. | Overall Experience |
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Staff has always been super helpful. Keep up the good work!

Alyssa L. | First Impressions |
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El cliente no dejó un comentario.

CINDY G. | Overall Experience |
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El cliente no dejó un comentario.

lisa d. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rock Solid H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Bruce B. | First Impressions |
Clasificación:

Bill was very helpful and friendly. Excellent service!

Misty D. | First Impressions |
Clasificación:

Your facility people were most gracious and helpful. Superbly polite. One gentleman, Matthew (?), was checking me in at the end of my visit when I turned in my trailer. He was awesome. When he didn’t know the answer to something, he simply brought me inside and asked his coworkers questions. He didn’t try to make things up, or argue with me, or anything. He wasn’t too big to ask for help. Love that in employees. Ask questions when you are not sure something is right!! Thank you for a great staff. I have had it too many times with people who make things up and only end up being wrong. This was great.

TRISH H. | Overall Experience |
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Great place. Very secure and clean. Plenty of carts and parking.

EDWARD K. | Overall Experience |
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Staff was very helpful and facility was well maintained

London L. | First Impressions |
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El cliente no dejó un comentario.

Colin R. | Overall Experience |
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Awesome company! Will use you again in the future!

Colleen R. | Overall Experience |
Clasificación:

Great location. Just wish I'd received a refund when I checked out 15 days before the month ended. NOT GOOD CUSTOMER SERVICE ABOUT THAT!

Toby T. | First Impressions |
Clasificación:

Staff was awesome! What wasn’t is that my entry clicker still doesn’t work. It took two hours for me to get in and drop of camper. Then we were stuck in the complex. Again the staff was awesome but you need to fix your tech.

mike n. | First Impressions |
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El cliente no dejó un comentario.

Suzanne C. | Overall Experience |
Clasificación:

I was a little upset when I reserved a trailer and they called the day before when we were leaving to go to Anthem and said it wasn’t available after all. We rented from up here in Lakeside was a lot cheaper!

MARK K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MARK S. | Overall Experience |
Clasificación:

I know you do not care, however, I just had to say we have rented from your facility since we have been in North Phoenix for soon to be 13 YEARS! We have spent over $20,000 during that time and NEVER ONCE did we get a call from ANYONE at U-Haul saying thank you, your a piece of s--- or anything. Just a BILL that in the last several years has steadily gone up almost 10% a year when inflation has been around 2%. When I did call twice to bring this up I was told that is not our decision and basically if you do not like it, politely pound sand! We have also rented U-Hauls and got no special consideration for having a storage facility, etc. Good luck with your future business as we will not ever be renting with you again because YOU ALL DO NOT CARE! Feel free to call, but I am sure you won't. Thank you for letting me get this off my chest! Mark Storrer (720) 635 - 1655

Greg M. | First Impressions |
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El cliente no dejó un comentario.

Gary G. | Overall Experience |
Clasificación:

Rental truck was older with high mileage I would of liked a more modern truck with power windows and mirrors. I was charged to load my car on to transport trailer which to me should be part of the rental not extra. The online reservation system has bugs and when I thought I had booked a reservation I found out later it did not take place so had to do it all manually,

Christine W. | First Impressions |
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Prompt, helpful, friendly staff. The 10x10 unit was clean and ready for our daughter to transfer all of her one bedroom apartment belongings.

Kurt R. | Overall Experience |
Clasificación:

Nice and friendly.

Ronald T. | Overall Experience |
Clasificación:

We have use this location for several times and the crew are always help, friendly and professional.

EDWARD K. | First Impressions |
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Staff at anthem u hail were excellent in helping with my issue Especially Josh who is working the front and very helpful and I appreciate it

BOB C. | Overall Experience |
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Easy in easy out. Very nice experience. Thank you.

Carol Ann S. | Overall Experience |
Clasificación:

They worked with me when I was behind in my payments..

Suzanne C. | First Impressions |
Clasificación:

Very helpful staff! And NICE,

Perry S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Melissa G. | First Impressions |
Clasificación:

Although the customer service was excellent, the website is not. I reserved a unit in which the website clearly states that it will fit a two-bedroom 1200 square foot home. When I got there to check in yesterday the customer service agent asked me to please look at the size of the unit to make sure that it was going to be big enough for what I needed. When I did I was shockingly surprised. There is no way that 1200 ft² of home would fit into that unit it was the size of a walk-in closet but 10 ft tall. She also informed me that I am not the only one that has said that. Apparently it happens all the time. So I was technically forced to go up to the next size which is an extra $50 a month. At that point in time I had no other choice but to go with that. If I had had more time I would have taken my business elsewhere.

Cecelia V. | Overall Experience |
Clasificación:

When you can contact a company two states away and trust them to completely supervise a temperature controlled unit for you by holding the key, maintaining who accesses the contents and controls moving out without you ever being there, that is the company I will choose every time.

LISA G. | Overall Experience |
Clasificación:

Met and exceeded expectations.

Marc K. | Overall Experience |
Clasificación:

.

Edwin T. | Overall Experience |
Clasificación:

Great service. Staff was friendly and helpful.

Stephen T. | Overall Experience |
Clasificación:

n/a

James L. | Overall Experience |
Clasificación:

excellent service

KEVIN Z. | Overall Experience |
Clasificación:

Uhaul makes you go online and dispute damage made by someone else before you take the truck. No more uhaul for me I will go with a company that inspects vehicles themselves vs putting it on the custom

Wayne M. | Overall Experience |
Clasificación:

A year-long experience that was professional and pleasant.

Brett H. | Overall Experience |
Clasificación:

Everyone in the office are extremely helpful and easy to work with!

Rebecca P. | Overall Experience |
Clasificación:

Very helpful and knowledgeable staff. Thank you for everything!

Bruce V. | First Impressions |
Clasificación:

Everything went very smoothly. I couldn't ask for better service from the personnel, especially the General Manager, Bill Kiff. I understand why people use U=Haul even though there are other options.

Tammy V. | Overall Experience |
Clasificación:

Thank you

Ro V. | Overall Experience |
Clasificación:

Very accommodating staff. Would highly recommend/

DENNIS T. | Overall Experience |
Clasificación:

Excellent service. Employees very helpful.

Bob S. | First Impressions |
Clasificación:

A little confusion on account of the new area not being ready to rent,, also lost my deposit/reservation in the system.

Jonathan M. | First Impressions |
Clasificación:

Friendly and helpful even though they were having computer issues at the time of my visit to set up storage

DEBBIE O. | First Impressions |
Clasificación:

Friendly staff

JAMES B. | Overall Experience |
Clasificación:

To expensive

Shawn K. | First Impressions |
Clasificación:

Both employees were very helpful and courteous. Will continue do to business here!

Stephen H. | First Impressions |
Clasificación:

Very helpful staff. Facility is nice and clean

Penelope H. | Overall Experience |
Clasificación:

Everything from start to end was amazing. Beautiful clean facility and never felt unsafe. Very friendly and helpful staff. Thanks for everything.

Brian B. | First Impressions |
Clasificación:

Helpful, found what we needed even when computer said storage unit wasn't

Stacey R. | First Impressions |
Clasificación:

Kiersten was GREAT!!!! Big help!! Thank you!!

rosemarie d. | Overall Experience |
Clasificación:

Very clean

George H. | First Impressions |
Clasificación:

Excellent service throughout the move. Totally there for us. Very helpful.

stephanie a. | Overall Experience |
Clasificación:

Thanks nice experience

Ro V. | First Impressions |
Clasificación:

Jacob?? Jason?? was a superb customer service guy. Polite, professional and helpful.

David B. | Overall Experience |
Clasificación:

Clean, convenient location. Would definitely use again!

Chris D. | Overall Experience |
Clasificación:

Manager Dan and staff guaranteed a good experience.

Norman K. | Overall Experience |
Clasificación:

I don't think I could expect better over all treatment and facility . Clean , halls well lighted , maybe they might explore lighting the individual spaces but I see the other side ( turn them off )

stephanie a. | First Impressions |
Clasificación:

Custmer service was good, wait time was a little long the second time I came in.. Perhaps more agents on duty would help during busy times

rob h. | First Impressions |
Clasificación:

Everybody was helpful and had a good attitude thank you very much

Theresa J. | Overall Experience |
Clasificación:

Great service!

David B. | Overall Experience |
Clasificación:

Will definitely come back for all of my storage and rental needs. I’ve always been treated well here.

RONALD C. | Overall Experience |
Clasificación:

Excellent all the way around!

Scott M. | First Impressions |
Clasificación:

Very helpful, friendly and professional people working at this location. Storage facilities clean and in good repair. I have rented from here also and will rent from them again.

Julie F. | Overall Experience |
Clasificación:

The lady was extremely helpful with our storage unit concerns.

Judith M. | Overall Experience |
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A One treatment from staff and manager. Would recommend this facility for RV storage.

Jill G. | Overall Experience |
Clasificación:

All was fantastic

Sandra E. | First Impressions |
Clasificación:

Everyone was very courteous & helpful to my daughters & I! Thank you!

Theresa N. | Overall Experience |
Clasificación:

Facility is nice and clean. Manager seems to care. Security system is old and glitchy. Usually not a problem until it is. We decided to close our storage there because we were not able to access.

Virgil (Don) S. | First Impressions |
Clasificación:

The crew swarmed the truck to check it in and had me on my way in no time.

camerion j. | Overall Experience |
Clasificación:

Really convenient access, hours open, staff available even on Sunday and weekend holiday!

Roy S. | Overall Experience |
Clasificación:

Great people and very helpful. Facility was secure, clean and easy to enter and exit. I will use them again in a year when I get back to Anthem.

Robert R. | Overall Experience |
Clasificación:

The staff were friendly and accommodating. Access was easy.

Arthur F. | Overall Experience |
Clasificación:

Cost for self-storage too high.

Mary G. | First Impressions |
Clasificación:

Provided excellent service.

Shawn Z. | Overall Experience |
Clasificación:

Had unit for a year. Unit always accessible. Staff helpful & friendly. Place clean. The only bummer was I couldn't pay online before the bill was actually due. Had to wait for actual due date to pay.

Michael C. | Overall Experience |
Clasificación:

I am so grateful for the generosity U-Haul extended me upon my arrival. The 30 day free mini storage REALLY helped me out of a jamb. Thanks again. You guys will be highly recommended to everyone.

Martin L. | Overall Experience |
Clasificación:

Great facility! Sparkling clean, friendly employees and convenient location.

Eva B. | First Impressions |
Clasificación:

Very please with the assistance, instructions, building and ease of access.

Mario M. | First Impressions |
Clasificación:

Anthem U-haul and storage is top notch. Has been there for me and my family over the years many times. Thank you for being local.

CRAIG J. | Overall Experience |
Clasificación:

I stored an RV here and would definitely use them again. The Anthem U-Haul is the cleanest storage facility of all the ones in the area.

Mike P. | Overall Experience |
Clasificación:

Great place to store your belongings

Lori R. | Overall Experience |
Clasificación:

Nice, clean storage with easy access. Have recommended to several friends.

Michael C. | First Impressions |
Clasificación:

Thanks for all the help and first month storage was free! Awesome.

leo h. | First Impressions |
Clasificación:

Superior customer service and reasonable rates.

Stephen T. | First Impressions |
Clasificación:

great experience

Sean G. | Overall Experience |
Clasificación:

Had storage for over 4 yrs.. no issues or concerns

Kristen D. | Overall Experience |
Clasificación:

The ease of access and convenience of this unit made my transition between moves a bit easier and it was much appreciated.

Brian V. | First Impressions |
Clasificación:

GM was very helpful in getting me my storage. The facility is clean and well maintained.

David W. | First Impressions |
Clasificación:

Friendly and knowledgeable staff. Clean equipment and storage unit. Overall a great experience

Susan J. | Overall Experience |
Clasificación:

great

Amy P. | First Impressions |
Clasificación:

Very patient

Mark T. | First Impressions |
Clasificación:

Great customer service.

Lesley C. | Overall Experience |
Clasificación:

Great service, friendly staff

William P. | Overall Experience |
Clasificación:

Brian was very helpful. He does a great job for you

Gordon A. | Overall Experience |
Clasificación:

Current manager is not a people person.....needs some PR training. The rest of the staff was great.

KRISTI M. | Overall Experience |
Clasificación:

Staff has always been nice, presentable and customer oriented. Nice job on hiring at this location.

Roxanne M. | First Impressions |
Clasificación:

So far so good

jane s. | Overall Experience |
Clasificación:

Thank you for wall your help.

Terrance M. | Overall Experience |
Clasificación:

Overall a very professional staff, going above expectations. Thank you!

Daniel M. | Overall Experience |
Clasificación:

It's how you finish not the in between. We left an expensive tool behind after cleaning out our unit. We received a call letting us know it was found and we could pick it up anytime.

Marla H. | Overall Experience |
Clasificación:

Over all GREAT! Thank you! The only problem that I can see, is that over time the parking lot became increasingly difficult to maneuver due to an influx of uhaul trucks and trailers.

KENNETH C. | Reservation |
Clasificación:

Great customer service. Friendly and professional!

Tom B. | Reservation |
Clasificación:

Very efficient, cordial and helpful. What else could I ask for?

Martin H. | Reservation |
Clasificación:

Very nice place to do business.

Martin H. | Reservation |
Clasificación:

Great manager, staff and facilities.

Kay H. | Overall Experience |
Clasificación:

It was great, I'd use it again

Darin M. | Reservation |
Clasificación:

I choose another place but thank you

BRIAN M. | Overall Experience |
Clasificación:

No Comment

TIM T. | Overall Experience |
Clasificación:

staff have been excellent. The current manager is not. Selective enforcement Power trip. He says one thing and does another. Not business friendly. Avoid this location use new storage on Gavalin pkwy

Wayne M. | Reservation |
Clasificación:

Clean, friendly, good location.

Shanda B. | Overall Experience |
Clasificación:

Always fast!

GLENN S. | Reservation |
Clasificación:

The 2 guys in the morning when I went there were fantastic I never experienced a great bunch of people thanks I wished I I remember there names

Will R. | Overall Experience |
Clasificación:

Really nice

Greg D. | Reservation |
Clasificación:

Very considerate customer service. Answered all my questions accordingly.

Michael C. | Overall Experience |
Clasificación:

This facility is top-notch. Very clean and well maintained. The person closing out our account could have been more knowledgeable. She was so slow and we had movers waiting for us.

Victoria G. | Reservation |
Clasificación:

Everyone was very helpful

robert e. | Overall Experience |
Clasificación:

The card reader was not good. Multiple swipes and wouldn't work

Dan B. | Overall Experience |
Clasificación:

Rear service from Daniel the manager and Talon were great.

Ted W. | Overall Experience |
Clasificación:

Used the storage facility for more than a year. All furniture and items stored were very secure and in excellent condition. Friendly and helpful staff.

Marsha L. | Overall Experience |
Clasificación:

higher than I wanted to spend for the size I needed

Jim M. | Overall Experience |
Clasificación:

Nice place would use it again.

DENNIS B. | Overall Experience |
Clasificación:

Easy access

Kevin O. | Overall Experience |
Clasificación:

Great facility and staff were helpful.

Carole R. | Overall Experience |
Clasificación:

Staff was very helpful.

Sandra M. | Overall Experience |
Clasificación:

The facility should be open at night because it is so dang hot here I have 3 weeks left on my contract I should get a credit towards renting a moving truck or trailer But nobody will read this

DOMINIC D. | Overall Experience |
Clasificación:

Great service very pleased with the experience

Dan B. | Overall Experience |
Clasificación:

Great customer service from all who served me and especially the manage Daniel.

CARLINE G. | Overall Experience |
Clasificación:

Stayed 3-1/2 years with no problems, but rent had gone up 3 times making it too expensive to go long term

Craig C. | Overall Experience |
Clasificación:

Air conditioned space was important

Paul S. | Overall Experience |
Clasificación:

The guy that works in the warehouse cleaning doors and such is an outstanding ambassador Nice friendly and willing to help.

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