Customer Reviews for U-Haul Moving & Storage of Ammon

492 comentarios

3101 E 17th St   Ammon, ID 83406
(First Month Free Storage Units)

(208) 357-4355

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(208) 357-4355

3101 E 17th St
Ammon, ID 83406
(First Month Free Storage Units)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Dakota and Brianna have given amazing customer service each time that I've gone in for moving supplies, storage, and six truck rentals. We are so happy with our experience. Moving was easier with their help.

ELIZABETH S. 
Clasificación:
5.0

Things went very well. No complaints.

MERRILL F. 
Clasificación:
5.0

Bryanna was very professional and supportive.

BRYANT P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kim m.  |  Overall Experience 
Clasificación:
5.0

The staff at the U-Haul was very knowledgeable and great at explaining all available services. The facility was well lit and secured. The drive in port at the Ammon location was very appreciated as it was rainy and cold. The carts provided to carry boxes and storage bins to the desired unit was very helpful. I personally felt the cost was well worth the services provided and everything was organized and clean. I would go back next time I need to store some items.

Angela J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
3.0

expensive

KAREN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

imelda v.  |  First Impressions 
Clasificación:
5.0

Kryslyn helped me so much! To find solutions for moving and storing my belongings.

VERONICA G.  |  First Impressions 
Clasificación:
5.0

Mobile pickup after hours worked excellently, much better than in past years.

Sam C. 
Clasificación:
5.0

I was able to access my unit easily and appreciated all their help with my rental and storage needs.

Athena S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS C. 
Clasificación:
3.0

Yesterday was the worst uhaul experience I ever had. Grand Teton Storage did not have my truck had to go to another uhaul and that also was a nightmare

STATA B. 
Clasificación:
5.0

Very nice, clean storage space. Good deal for your money, and I feel good leaving my things there.

sydnee c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Palmer B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tony H. 
Clasificación:
5.0

There is little that U-Haul could find that wasn't perfect with my experience. I've never rented anything from U-Haul and was quite nervous but the staff was so helpful and had an upbeat attitude that it totally relaxed me. The truck we rented was clean and perfect for our situation. I strongly feel that U-Haul should look into giving the staff at the location I rented from a raise and pat on the back. I will definitely rent with Uhaul for all my hauling needs.

Tracy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATELYN B. 
Clasificación:
2.0

The staff is made of teenage kids. I've had this storage unit for almost a year and everytime I've tried to call to make a payment they put me on hold for over 20 minutes. Then eventually it goes to voicemail, the voicemail says their closed, Hours before their online hours tell you. So if that happens on the day your payment is due it means you get a late charge... not $5 not 10% but a whooping $25. All because those kids refuse to answer the phone. So if you don't physically plan on walking into the building to pay your bill every month, expect a late fee charge. But even if you do, expect a bunch of kids who are just flirting with each other and treat you like your annoying them. Then if you call the cooperate office they just tell you to pay the bill online... Good luck figuring that out. In order to make an online account you need your account number, which if you don't keep your original rental agreement, then noone else apparently knows how to find it... Don't even try asking the teenagers, they have no clue. But yes it's clean and it appears to have plenty of cameras and anti-theft options. But it's your stuff and if you don't have the time to go in to the building every month to pay, or can't get someone to figure out how to sign you up for an online account. Then expect to overpay... ALOT!

Casey M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna M.  |  Overall Experience 
Clasificación:
5.0

Great service.thanks

Jim C. 
Clasificación:
5.0

Fast simple easy

MARK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

This UHaul facility is the best I've ever used. They run an excellent business. I would definitely rent a storage unit and trucks from here again.

STEVEN W. 
Clasificación:
5.0

Very friendly. Great attitude. Earned my trust. Will look to this location for future rentals. Gracias.

Steven N. 
Clasificación:
5.0

Both locations and equipment was great. But very high price.

RYAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Riannon B.  |  Overall Experience 
Clasificación:
5.0

The owner and staff are a joy to work with. They were friendly, knowledgeable and helpful.

LAWRENCE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy J.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Lyle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS B. 
Clasificación:
1.0

Truck I reserved not available, had to get smaller truck and make multiple trips when the truck I had reserved a week prior would have done it in one. This put more miles on the truck, no discount offered

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine V. 
Clasificación:
5.0

I have never worked with a better U-Haul location than the one in Ammon. They were so very helpful we ran into trouble with not being able to return our truck on the day we thought we would and they let us know that everything would be fine and work with us. Would highly recommend this location and a classy people that work there!

JAMIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred K.  |  First Impressions 
Clasificación:
5.0

Local uhaul cares about our needs. Carl especially attentive to needs. Highly recommend!!

JULIE B. 
Clasificación:
5.0

So helpful in every way-thank you!

JESSICA R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rina C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Nice setup. Love the carts and the drive in and unload option. Great utilization of space and clean straight isles. No concerns to report so far.

Angela J.  |  First Impressions 
Clasificación:
5.0

Great customer service support!

Jacob S.  |  Overall Experience 
Clasificación:
2.0

We rented the equipment at 9:40am and returned it on the required day just before 10:30 am and was charged an additional $20. Just thought that was petty and uncalled for. If another company is available in the future if needed, we will use them!

KEVIN T. 
Clasificación:
5.0

Team and management were excellent, fast and friendly. Facilities are top notch too. Gracias.

Steven W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIE KAY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES J. 
Clasificación:
4.0

El cliente no dejó un comentario.

RON H.  |  First Impressions 
Clasificación:
5.0

very efficient, and quick

John W. 
Clasificación:
5.0

The customer service getting started was some of the best I've ever had. So friendly and informative. The facility is nice and the carts there helped us a lot. We are very happy with our experience!

Elizabeth S.  |  First Impressions 
Clasificación:
5.0

Amazing customer service! I am so happy with how it turned out! ¡Gracias!

ELIZABETH S. 
Clasificación:
4.0

Scheduler and people at the shop were great, the online system has issues - It said it only had trucks in three locations in our town, then when I selected one it emailed me that the pick up location was in a town 4 hours away. I had to call the scheduler, and had to go through someone who was less helpful to get to the scheduler.

MATTHEW D. 
Clasificación:
5.0

None. The staff was very helpful and informative every step of the way. The prices were not only comparable but better in the many amenities offered. (This doesn't mean to raise your prices to squeeze out every nickel.)

CHARLES I. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEENA S. 
Clasificación:
4.0

Computer payment was SLOW, but overall it was good.

SAMUEL B. 
Clasificación:
5.0

Nothing keep on keepin on great job

ROLAND H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD D. 
Clasificación:
3.0

I called this facility over a week in advance of our move. Yet when my son arrived with the truck, the office staff had no such reservation. This problem after the hours it took to solve a flat tire put my son way behind for the day. Not my best experience with Uhaul. Office staff worked out an acceptable arrangement.

Catherine P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY L. 
Clasificación:
5.0

A prior using must have ysed the truck to move dirt. It needed a thorough cleaning with compressed air.

Keith T. 
Clasificación:
5.0

Keep providing great customer service.

Jared S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUILLERMO B. 
Clasificación:
3.0

No instructions were given on documenting fuel (which was wrong on the contract) or previous damages. I returned the truck with more fuel than when I left and I got charged for extra fuel after returning since they had documented to fuel level incorrectly. Why do I have to do their job for them? Really frustrating.

BRIAN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry K. 
Clasificación:
5.0

Great experience with the staff. Professionals all the way. thanks

Lawrence W. 
Clasificación:
3.0

Honor your posted & quoted prices! Prices posted on the wall stated 1 month free rent and the clerk wouldn't honor the price because it had expired. The same with the trailer rental. The price said $14.95 and it confirmed the price before starting the paperwork and then when she was about to charge my card she said the actual price was $30. She charged by card and it noticed the total came to $37. I asked her why and she said the price was $30 something, not $30. We had already signed a contract for the storage unit and needed the trailer, otherwise I wouldn't have rented the trailer. False advertising and illegal. I won't be back and don't recommend using this facility.

TINA D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill B. 
Clasificación:
3.0

The young lady at the desk was awfully rude , I don't helmeted her behavior was necessary. But moving I. Was very nice . Nice clean unit.

STEPHANIE M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
5.0

Straight forward process for renting storage and the uhaul.

Logan C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE S. 
Clasificación:
2.0

Keep the no contact info used to pick up the vehicle consistent with what's in the app. The key was in the wrong location and we were given 2 codes. The first code didn't relate to the box it said it was in. Since the store wasn't open yet to talk to someone, we just tried all the other boxes and found the key in a different box. Then the uhaul we rented was located out by the front of the parking lot being used as advertisement - when the app said it was on the left side of the building. It was a frustrating experience overall.

Tricia N. 
Clasificación:
5.0

Inside of truck was not clean, smelled of cigarette smoke.

DONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F.  |  Overall Experience 
Clasificación:
2.0

Don't give out different prices and change them when I show up to pick up the van.

WESLEY C. 
Clasificación:
4.0

The security keypads were confusing at first. Having to enter the security code on two different keypads is a bit inconvenient. If this is something that has to be done, the same setup that is on the outside also needs to be in the bay area. I do like that you guys have carts to help move stuff around and that you provide a bathroom.

Ryan B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D.  |  Overall Experience 
Clasificación:
4.0

Waited in line too long. Hire more help.

James M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER M. 
Clasificación:
5.0

Great customer service! The young man was exceptional, fast, efficient, professional, knowledgeable about all his inventory and their capabilities!

LARRY C. 
Clasificación:
3.0

I was under the impression that the $200 I paid for the movers to load up the boxes also paid for the unloading. It wasn't until the movers had come to unload and had completely finished that they informed me that I owed them another $200 for unloading the boxes. Was definitely not nice.

Rachel B. 
Clasificación:
3.0

Vehicle was dirty when I got it windshield was covered in bugs.

ANTHONY B. 
Clasificación:
2.0

There was no handicapped parking. Parking spots for trailers was not marked so I ended up having to move my car even further from the door. This made walking to first park my car and go in, only to find I had walk back out to move my car further away and walk back extremely difficult. I thought having handicap parking was a federal requirement for a business.

ROSANNA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jana W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
4.0

Ask if they have there truck or any thing they're hauling with a right adapter for the trailers.

Angel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brent R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

Everyone was very kind and helpful!

K H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chalmers H. 
Clasificación:
1.0

Customer service is horrible and rude.. I have been a dedicated customer for years, but with the folks at this location just may change that

Joel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE DANIEL R. 
Clasificación:
5.0

I can't think of anything that would have made the transaction more efficient. Gracias

Wayne S. 
Clasificación:
5.0

I've used other rental truck companies over the years, this U Haul experience was great.

CECILIA S. 
Clasificación:
5.0

Dakota is awesome! Definitely will recommend to others moving to Ammon!

Luping Y.  |  First Impressions 
Clasificación:
3.0

Rented a tow dolly, the employee let me leave with a light that worked intermittently

KYLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Novetta T.  |  Overall Experience 
Clasificación:
4.0

The only issue we had was there was a lock on our unit that wasn't removed before we needed to access it.

Amber L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HANNAH M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clinton C.  |  First Impressions 
Clasificación:
4.0

There were some unfortunate technical issues with the facility entrance and the computer system. The staff was excellent.

Samuel M.  |  Overall Experience 
Clasificación:
5.0

Everyone was great! Quick, friendly and efficient. Definitely will be back! Gracias.

SCOTT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
3.0

the rental was 30 min late do to no fault of location personnel (prior renter kept it longer than expected) the rental was thus rented in the condition the prior renter returned it in (dirty) The employees were great, they did the best they could

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooklyn G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Graham J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADAM F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY U. 
Clasificación:
5.0

Customer service was great!

JOHN B. 
Clasificación:
4.0

The worker was unable to help with an over charge.

Jack C. 
Clasificación:
5.0

Dakota is awesome

karree D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall J. 
Clasificación:
5.0

I appreciate the good service, and constant help. The clerks always greeted me as the front door opened

GARY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
3.0

The cost is so high! Lower rates would be better. You think $29.99 for 1 day but it turns out to be $80! Just a lot to spend!

Matthew D. 
Clasificación:
5.0

Loved the ladies at this location! Good job 😇

BRONTE LEON E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

Good service

kathleen s.  |  First Impressions 
Clasificación:
1.0

It took 3 hours just get checked into the storage unit, causing my uhaul track to have to be checked out another day. The extra day was reimbursed, but not the extra miles it caused me to have to drive. Since it took so long to check in I had to come back the next day to check in. When I came back the next day, they did not even show me how to check in and out each time I need to enter the unit.

Trinitie S.  |  Overall Experience 
Clasificación:
5.0

Great customer service. Easy access to storage unit.

Richard W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela j.  |  First Impressions 
Clasificación:
5.0

my reservation wasn't working, Breanna was very helpful in getting it resolved.

JOHN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Armando A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D.  |  First Impressions 
Clasificación:
5.0

the staff (kristlyn ) explained everything so well, and helped me pick the right size we needed! she was awesome! thankyou!!

Bonnie T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

makenna b.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Novetta T.  |  First Impressions 
Clasificación:
3.0

Had to walk across the parking lot. I'm in a knee brace. Then wrong dolly. Had to go back and pick up the one I was supposed to have. (Flat furniture dolly). Then went to put things in Unit. Wrong name on key. Had to again walk into store to get right one. So inconvenient. I feel I shouldn't have any charges for fuel also free second month

Jeanne K.  |  First Impressions 
Clasificación:
5.0

Other than my storage unit was NOT CLEAN it is a great place.

Mark S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vince H.  |  First Impressions 
Clasificación:
1.0

Reserved unit online for $39.95/Mo. 3 totes and a printer box 5X5 unit. Sent student to wrong size unit and now charging $54.95/Mo. and Student is in another state now and can't fix it. Poor management. Sad customer service from Hailie Johnson at this location. Tried to resolve over the phone, but she refused to be helpful!

kim p.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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