Customer Reviews for U-Haul Moving & Storage of Amelia Island
Fernandina Beach, FL 32034
(Behind Bank of America in the old Staples building)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
U-Haul re very helpful. In and out in under 10 minutes.Thomas F.
friendly staff.WADE B.
Offer discounts to first respondersMARTIN K.
I have used their service several times and will continue to do so. They have new vans that are greatMEDARDO M.
El cliente no dejó un comentario.James T. | First Impressions
El cliente no dejó un comentario.GEORGE L.
El cliente no dejó un comentario.MICHAEL R.
El cliente no dejó un comentario.WALLACE B.
El cliente no dejó un comentario.JOHN C.
Great customer service!Pedro F.
Central RSVP changed my info three times before I picked up - really a painWILLIAM H.
Best storage provider we have ever used!Eleanor E. | Overall Experience
Bumpy ride& AC didn't cool much. Wouldn't let me go over 76 mphCHARLES C.
El cliente no dejó un comentario.Charles C. | Overall Experience
El cliente no dejó un comentario.NORMAN C.
It's a great facility.Tom A. | Overall Experience
Always friendly and efficient.Philippe Luc B.
El cliente no dejó un comentario.NORMAN R.
El cliente no dejó un comentario.GARFIELD R.
El cliente no dejó un comentario.TIMOTHY B.
Nothing was very satisfiedDEBRA W.
Both representatives were very helpful!ZACHARY C.
El cliente no dejó un comentario.KENNETH N.
El cliente no dejó un comentario.GENE K.
El cliente no dejó un comentario.GABRIEL N.
They made sure I was helped and had what I needed. Friendly and personable.Donna J.
El cliente no dejó un comentario.RAYMOND G.
When you take â€œlocal peopleâ€ out of the equation, you fail!! I made a reservation 2 months before the time needed with an â€œoutletâ€(non-corporate) location and instead of letting that location handle me, I had to go somewhere else to pickup the truck!! When I got there, they initially didn't have a truck!! Not happy at all!! They finally rearranged somethings with â€œdispatchâ€ and I got the vehicle needed. Took WAY TOO LONG because of the screw up!! It all worked out, but wasn't happy at all with the process. We rent from Uhaul every year for our event and have been for over 10 years. Very disappointed!!DENNIS H.
El cliente no dejó un comentario.TRACEY E.
El cliente no dejó un comentario.Salvatore C.
Very pleased and satisficed with the services provided by the staff of U Haul Fernandina Beach,FL. They were extremely helpfulCALEB H.
Completely opposite feel of our pick up location. We had a main water line break at our house literally as we were pulling out for our 26 hour drive. I called the location where we were to return the trailer to let them know we would be delayed. The man was incredibly rude. Would not tell me the price difference and basically hung up on me. The only way I knew our reservation had been changed was because I could see the new date online. The return itself was okay. We had to wait awhile for someone to help us and we were the only customers there. It seems to be a very busy location and they need to work on their customer service. We will have to use this location, again, in a few months. I hope that we have a better experience.Elizabeth D.
El cliente no dejó un comentario.CARLOS L.
Didn't give what I asked for. I needed a truck with a ramp. Didn't have one. Truck had check engine light on. Could barely see out window.derrol M.
El cliente no dejó un comentario.WALLACE B.
Very friendly staff and efficient in getting me loaded and on my way.THOMAS D.
El cliente no dejó un comentario.AHMAD K.
Woman that helped with my return was very pleasant, extremely knowledgeable about the equipment & return process. Rest room was impressive. Limpio.Kenneth J.
Not a thing. The Best U-H Experience Ever!MICHAEL N.
The staff is great. Helpful and friendly.JAY F.
El cliente no dejó un comentario.James A H.
El cliente no dejó un comentario.David S.
Appreciate the friendly service from everyone. Shawn & Kyle are super.CARTER M.
El cliente no dejó un comentario.JOSEPH E.
Original reservation was in Jacksonville, FL Normandy Blvd. I arrive from Gainesville, FL to pick up truck rental only to be told my reservation-made online, was for intown only. I made the reservation to be returned in Gainesville. no other trucks avail., very helpful gentleman made a call, found a truck, we left only to receive a call from the new facility to be told the truck was not avai., this facility found a truck in Amelia Island 40 miles away. I was charged for a 2 day rental instead of 1 day, told the truck had 1/4 tank of gas, it did not! Stopped, put in $92 of gas. I returned the truck in Gainesville with almost 3/4 tank of gas. received my receipt via email for the return only to be charged an extra 28 miles and $20 for after hour fee because I put the key in the lock box along with stating the truck had 1/4 tank of gas. A truck rental for <10 hours cost me $346!! I will never rent from U-Haul or recommend this company.Sherry W.
El cliente no dejó un comentario.PETER M.
El cliente no dejó un comentario.Donna J. | First Impressions
Your Manager was rudeGARY S.
El cliente no dejó un comentario.SHANTA M.
El cliente no dejó un comentario.Brian Y.
El cliente no dejó un comentario.Steven R.
¡Servicio al cliente de excelencia!EDWARD C.
El cliente no dejó un comentario.DEBORAH S.
El cliente no dejó un comentario.TIMOTHY C.
El cliente no dejó un comentario.LARRY G.
Pickup and drop off process was very efficient. The 10' truck was perfect for my needs for the day. Would recommend UHaul and this location to others needing these type services or in need of various packing materials.RAYMOND G.
The various e-mails, websites and apps used to track the shipment and move-in were confusing. Difficult to find information (â€œpayment codeâ€) and the status/location of the U-box was not updated frequently.MARTY R.
Nice facility and people.RANDOLPH J.
You should better improve roadside service for customersSUNG C.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.VICTORIA J.
El cliente no dejó un comentario.RICHARD W.
Rented a car trailer, they hooked it up for me, tested the lights, etc. Good service.LORETTA V.
El cliente no dejó un comentario.Leigh Ann L.
No flaws. Return process was very smooth. Great experience.BRUCE L.
El cliente no dejó un comentario.OLAN B.
El cliente no dejó un comentario.SANTAURUS B.
El cliente no dejó un comentario.Edward C.
El cliente no dejó un comentario.EDWARD C.
El cliente no dejó un comentario.RUDY W.
great no changes neededGENE K.
Very convenient. And great service. Check in and out was quick and easy.BILLY A.
El cliente no dejó un comentario.MATTHEW T.
El cliente no dejó un comentario.RALPH L.
El cliente no dejó un comentario.CHAMP B.
El cliente no dejó un comentario.KEVIN B.
El cliente no dejó un comentario.Thomas F.
Follow up on referrals for movers bc they did not show wasted 4.5 hours of my day, $30 in gas extra round trip, $145x 2 extra nights hotel bc my beds were not set up , in fact first nite left truck did not get to pack u til 330 next day. They did not pack well nor organize it. Just all thrown on truck. If the guy working there off work did mot help me next day corporate gave me a free extra day, I would been doomed. He was professional, kind & hard worker. I am rating anything high bc of him and any low bc the movers. Just cost me so much grief, stress, pain, etc with my MS. It was an nightmare!! Then corporate did not as I asked put it in my file about lower amount per mile and day free. So I left truck on lot they had no ideas so they booked truck. So if uhaul getting a commission or referral fee then follow up if movers on their way. They hace correct address, etc. communication!!DENISE M.
El cliente no dejó un comentario.EDWARD C.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.Ruben G. | Overall Experience
El cliente no dejó un comentario.joel w. | First Impressions
Wonderful location. The equipment is always ready and in great shape and always have especially good service from Oliver Janney. Very professional and very helpfulROBERT C.
El cliente no dejó un comentario.LOUIS T.
El cliente no dejó un comentario.Victor B.
Michael helped me on the return. I explained the negative experience I had with this rental from an Atlanta location. He was quite apologetic and helpful. Check in was very quick and pleasant. I plan to rent from this location in the future, when I take things out of storage.Wendi C.
El cliente no dejó un comentario.GRACE P.
El cliente no dejó un comentario.STEPHAN C.
Was charged for $16.00 tow package and additional day not acceptable please call me 904-673-8042MICHAEL T.
Nothing, Great store and excellent staffEdward C.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.Sherry D.
El cliente no dejó un comentario.ROBERT C.
Truck smelled like smokeKELLEEN R.
El cliente no dejó un comentario.JOAQUIM D.
El cliente no dejó un comentario.LAUREN C.
William was great! Friendly and reliableJEFFREY H.
El cliente no dejó un comentario.Thomas F.
Check in was a issue. But the return was great.STEVEN P.
Nothing everything was very well handled and delivered.GEORGE W.
Think you do it right.BARBARA P.
Took far too long to get served. No attempt to speak to customers and explain what was happening. One tried but got overwhelmed and pretty sure she hid round the back! Two people walked out and I was late for an appointment. One sales associate moved so slowly he was practically going backwards.STEPHEN B.
El cliente no dejó un comentario.Melissa B. | Overall Experience
El cliente no dejó un comentario.TRACIE D.
Overall an AMAZING experience again..only down side was animal hair on passenger area. But process was very quick, clerks very helpful.PAMMALEAH S.
Have someone check equipment prior to renting.Bart C.
Oliver is awesome with communication! All of the staff is very helpful, the equipment is clean, and ready when I needed it!Jamie E.
El cliente no dejó un comentario.Carrie G. | Overall Experience
Always professional and helpful.Debra L. | Overall Experience
El cliente no dejó un comentario.Cynthia K. | First Impressions
Are there people living in rented storage rooms?Robert P. | Overall Experience
El cliente no dejó un comentario.WILLIAM T. | Overall Experience
El cliente no dejó un comentario.Evan R. | Overall Experience
El cliente no dejó un comentario.MICHAEL C. | Overall Experience
It was a very professional experience. I would recommend this Uhaul team to others.James H. | Overall Experience
El cliente no dejó un comentario.Roger L. | Overall Experience
El cliente no dejó un comentario.Paul B. | Overall Experience
El cliente no dejó un comentario.walter k. | Overall Experience
El cliente no dejó un comentario.William N. | First Impressions
Professional staff. Facility was clean accommodatingJames H. | First Impressions
El cliente no dejó un comentario.Christine F. | First Impressions
GraciasDenise and Brandon M. | First Impressions
El cliente no dejó un comentario.Keith M. | First Impressions
El cliente no dejó un comentario.Garrett S. | First Impressions
El cliente no dejó un comentario.Lucy C. | First Impressions
The customer info above is incorrect to the number this cell phone the survey was delivered to. I rented in Providence RIThaddeus P. | First Impressions
El cliente no dejó un comentario.Louis K. | First Impressions
El cliente no dejó un comentario.BEVERLY M. | First Impressions
The only thing I didn't like was the dead bugs in the unit itself. I dont any bugs getting into my stuff in the future. Other then that it was greatBrenda T. | First Impressions
Great experience.Scott M. | Online Move In
El cliente no dejó un comentario.Douglas D. | First Impressions
Easy, clean, friendly and affordable.Kevin F. | First Impressions
The person who assisted me was very professional and easy to work with.Nicole K. | First Impressions
Staff were friendly and helpful.Frederick K. | First Impressions
Very knowledgable and informative staffDWIGHT M. | First Impressions
El cliente no dejó un comentario.Terra H. | First Impressions
Jennifer the GM was Amazing! Any question asked she confidently responded with assurance. She is pleasant and professional. Her entire staff is always polite and friendly. Thank you Jennifer for everything.seaside a. | First Impressions
Friendly and helpful staff and quickDebra W. | First Impressions
Very Helpful staff. When I was confused and disoriented inside the building, there was almost immediate assistance from the gentleman on duty. It was very much appreciated as it was right at lock down time and he patiently walked me through what I needed to do. Very nice people here at the 8th St location.Debra L. | First Impressions
El cliente no dejó un comentario.walter k. | First Impressions
El cliente no dejó un comentario.Dale M. | First Impressions
El cliente no dejó un comentario.Victoria W. | First Impressions
El cliente no dejó un comentario.bill b. | First Impressions
Registration was made very easy, shown the process, storage units were clean, didn't hesitate to contract with U-Haul.Scott M. | First Impressions
Jennifer is amazing! She is always pleasant and efficient. I choose UHaul because of her!Leigh Coulter B. | First Impressions
professional service and good value !CHARLES L. | First Impressions
It went wellSusan W. | First Impressions
Excellent staff.garry o. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!