Customer Reviews for U-Haul Moving & Storage of Amelia Island

2,870 comentarios

1830 S 8th St   Fernandina Beach, FL 32034
(Behind Bank of America in the old Staples building)

(904) 491-6966

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(904) 491-6966

1830 S 8th St
Fernandina Beach, FL 32034
(Behind Bank of America in the old Staples building)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD W. 
Clasificación:
5.0

Rented a car trailer, they hooked it up for me, tested the lights, etc. Good service.

LORETTA V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leigh Ann L. 
Clasificación:
5.0

No flaws. Return process was very smooth. Great experience.

BRUCE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLAN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

SANTAURUS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUDY W. 
Clasificación:
5.0

great no changes needed

GENE K. 
Clasificación:
5.0

Very convenient. And great service. Check in and out was quick and easy.

BILLY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAMP B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
3.0

Follow up on referrals for movers bc they did not show wasted 4.5 hours of my day, $30 in gas extra round trip, $145x 2 extra nights hotel bc my beds were not set up , in fact first nite left truck did not get to pack u til 330 next day. They did not pack well nor organize it. Just all thrown on truck. If the guy working there off work did mot help me next day corporate gave me a free extra day, I would been doomed. He was professional, kind & hard worker. I am rating anything high bc of him and any low bc the movers. Just cost me so much grief, stress, pain, etc with my MS. It was an nightmare!! Then corporate did not as I asked put it in my file about lower amount per mile and day free. So I left truck on lot they had no ideas so they booked truck. So if uhaul getting a commission or referral fee then follow up if movers on their way. They hace correct address, etc. communication!!

DENISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joel w.  |  First Impressions 
Clasificación:
5.0

Wonderful location. The equipment is always ready and in great shape and always have especially good service from Oliver Janney. Very professional and very helpful

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor B. 
Clasificación:
5.0

Michael helped me on the return. I explained the negative experience I had with this rental from an Atlanta location. He was quite apologetic and helpful. Check in was very quick and pleasant. I plan to rent from this location in the future, when I take things out of storage.

Wendi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRACE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHAN C. 
Clasificación:
1.0

Was charged for $16.00 tow package and additional day not acceptable please call me 904-673-8042

MICHAEL T. 
Clasificación:
5.0

Nothing, Great store and excellent staff

Edward C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

Truck smelled like smoke

KELLEEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAQUIM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN C. 
Clasificación:
4.0

William was great! Friendly and reliable

JEFFREY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
3.0

Check in was a issue. But the return was great.

STEVEN P. 
Clasificación:
5.0

Nothing everything was very well handled and delivered.

GEORGE W. 
Clasificación:
5.0

Think you do it right.

BARBARA P. 
Clasificación:
2.0

Took far too long to get served. No attempt to speak to customers and explain what was happening. One tried but got overwhelmed and pretty sure she hid round the back! Two people walked out and I was late for an appointment. One sales associate moved so slowly he was practically going backwards.

STEPHEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACIE D. 
Clasificación:
5.0

Overall an AMAZING experience again..only down side was animal hair on passenger area. But process was very quick, clerks very helpful.

PAMMALEAH S. 
Clasificación:
3.0

Have someone check equipment prior to renting.

Bart C. 
Clasificación:
5.0

Oliver is awesome with communication! All of the staff is very helpful, the equipment is clean, and ready when I needed it!

Jamie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie G.  |  Overall Experience 
Clasificación:
4.0

clean, nice folks, wait time a little long but it was busy last day of month moving day.

ALEXIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobbie Jo P. 
Clasificación:
5.0

nothing. Service was great!!!

GREGORY B. 
Clasificación:
5.0

Always professional and helpful.

Debra L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
3.0

Truck had smoke smell when I picked it up. I elected to pick up in store and normally an agent will get the vehicle and bring it to the front. But I had to walk and get myself. Also, I requested a hitch at the counter. The agent (Gavin Edwards ) said there was a hitch but when I walked to the truck there was no hitch. So I walked back to the office and told the agent and then had to walk back to drive the truck under the awning. Then Gavin Edwards (rudely) told the young lady to put the hitch on the truck but she was having a hard time and Gavin Edwards finally came out to help her. Upon returning the vehicle. The tank was at 1/4 tank instead of half. Gavin Edwards checked me out and very rudely said “ you know you were suppose to bring it back half full” I told the young man that he needs to get some customer service skills and to charge me for the gas and fill it up. I was very offended at the way he talked to me. I never have problems at this UHAUL store. I have storage space and I rent trucks frequently I'm always treated with excellent customer service but not this time.

XYLINA G. 
Clasificación:
5.0

Customer service was excellent.

DEBRA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan L. 
Clasificación:
5.0

The lady that rented my truck was such a sweet lady.

SUSAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia K.  |  First Impressions 
Clasificación:
5.0

Are there people living in rented storage rooms?

Robert P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN D. 
Clasificación:
5.0

Great Customer service!

EDWARD C. 
Clasificación:
2.0

We are 5 minutes before facility closing and staff was not in good mode to help.

Kastriot P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HOMER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lourdes K. 
Clasificación:
5.0

Very professional and very friendly would not hesitate to recommend them to anybody

FRANCIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

HARRY P. 
Clasificación:
5.0

Extremely helpful and friendly.

Douglas E. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS E. 
Clasificación:
5.0

Keep up the good work!

WILLIAMR M. 
Clasificación:
5.0

Very quick and professional.

Randy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANWILLIAMS P. 
Clasificación:
4.0

Have signs out front for drop off location

JONATHAN K. 
Clasificación:
5.0

It was a very professional experience. I would recommend this Uhaul team to others.

James H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger L.  |  Overall Experience 
Clasificación:
5.0

Excellent just as it is!

ROY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lanny S. 
Clasificación:
5.0

Ensure all warning lights on rental truck have been properly reset.. just before I returned the truck.. the “service engine soon” warning light energized.. it was somewhat disconcerting..

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B.  |  Overall Experience 
Clasificación:
4.0

The vehicle wasn't cleaned, lots of sand everywhere.

ERVIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

Staff very accommodating-quick service

JENNIFER Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

walter k.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

TOMMY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

REMBERTO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDAN M. 
Clasificación:
5.0

Would have been better if they had women with low-cut blouses on. checking you in ....just saying.

GEORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

They are awesome, very helpful & professional.

Greg P. 
Clasificación:
5.0

Everything was great. Thanks.

ANTHONY V. 
Clasificación:
5.0

This is another great location. Busy when I went but was treated very well also. I can't remember the gentleman's name that took care of me but he was great.

jose D. 
Clasificación:
5.0

Strongly suggest the computer system be vastly improved or better yet completely replaced. Staff were very pleasant to work with but software problems are a nightmare for them.

GENE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW C. 
Clasificación:
5.0

Great people working there

EDWARD B. 
Clasificación:
5.0

Very professional staff! Thank you!

BRENDAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS W. 
Clasificación:
5.0

Outstanding fast service on pick up and delivery.

David A. 
Clasificación:
5.0

The issue was the type of equipment U Haul allowed for one way rentals. I was only offered a 26 foot truck to move a 4 1/2 ft x 4 1/2 ft x 17 inch ottoman in spite of having reserved a more 9 ft van. That was awful. Furthermore, rather than informing me of the policy upfront, they waited until the night before to advise me of the equipment change and thus kept me from seeking alternatives.

JOHN S. 
Clasificación:
5.0

Fast friendly and helpful. No complaints.

STEPHEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN W. 
Clasificación:
5.0

I have used this location several times...employees are always accommodating but this particular time Oliver handled my rental. He was personable, most proficient & “top notch” accommodating! Debbie, Fernamdina Beach

DEBORAH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley G. 
Clasificación:
4.0

Professional staff. Facility was clean accommodating

James H.  |  First Impressions 
Clasificación:
5.0

Mvr. Oliver Janney was especially helpful with getting correct moving boxes and other supplies. Asst. Tommy also very helpful during moving out process Great team!

jeffrey p.  |  Overall Experience 
Clasificación:
5.0

Just as a suggestion, when you rent out a unit make sure the customer is aware they will not have 24 hour access unless they pay more. That was the only negative, everything else was very positive

Cynthia L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

maureen n.  |  Overall Experience 
Clasificación:
5.0

Great place to rent a storage unit and truck

Elizabeth M.  |  Overall Experience 
Clasificación:
5.0

Really helpful good knowledgeable people appreciate their kindness towards made in everything that they said and did

anthony d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R.  |  Overall Experience 
Clasificación:
5.0

Overall I have no complaints but unfortunately this mistake is on my shoulders that after traveling 2 hours to empty our storage unit, I thought my husband had the key to the lock and he thought I had it. You guys don't have bolt cutters on site? Seems you would need some way to open locks on units that were abandoned and was told at front desk that you do in fact use bolt cutters to get into these units. But we couldn't use them.... so we had to call a locksmith.

KIMBERLY B.  |  Overall Experience 
Clasificación:
4.0

This site has some friendly employees, but I had some difficulty accessing my things after work. The hours could be expanded to be accessible beyond early evening hours. In addition, every time I have gone into the store, I have had to wait for help for long periods of time. There isn't a quick in and out.

Simone H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine F.  |  First Impressions 
Clasificación:
4.0

Very satisfied with the storage unit I only stopped using it because I moved to a different city.

pam m.  |  Overall Experience 
Clasificación:
5.0

Gracias

Denise and Brandon M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stein A H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharla M.  |  Overall Experience 
Clasificación:
5.0

This is a well managed establishment.. I have always felt my property was secured. I loved 24 hour remote access knowing I could pick up my boat anytime at night on a well lit lot. In the market for a smaller boat and I will be right back. Thank you Uhaul for years of great service.

STEPHEN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy C.  |  First Impressions 
Clasificación:
5.0

The customer info above is incorrect to the number this cell phone the survey was delivered to. I rented in Providence RI

Thaddeus P.  |  First Impressions 
Clasificación:
5.0

The facility was always clean and well lit and felt very secure. There were always plenty of furniture carts and they were always in good working order.

Stephen C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY M.  |  First Impressions 
Clasificación:
4.0

The only thing I didn't like was the dead bugs in the unit itself. I dont any bugs getting into my stuff in the future. Other then that it was great

Brenda T.  |  First Impressions 
Clasificación:
5.0

Gracias

Gia Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY M.  |  Overall Experience 
Clasificación:
5.0

Great experience.

Scott M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas D.  |  First Impressions 
Clasificación:
5.0

Jennifer and then Oliver are awesome managers. They always did everything possible to meet our needs. Excellent customer service and outstanding managerial skills. I have already recommended this facility to friends. Thanks, Ricky Escalante 361 222 4631

Ricky E.  |  Overall Experience 
Clasificación:
5.0

Easy, clean, friendly and affordable.

Kevin F.  |  First Impressions 
Clasificación:
5.0

The person who assisted me was very professional and easy to work with.

Nicole K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry H.  |  Overall Experience 
Clasificación:
5.0

With the exception with my dealing with Oliver after a phone call from him at about 4:40 pm. Everything was great. The employees and the facility are excellent. The only exception is my dealing face to face with Oliver.

Barry L.  |  First Impressions 
Clasificación:
3.0

I wish this establishment would honor veterans

brian s.  |  Overall Experience 
Clasificación:
5.0

Staff were friendly and helpful.

Frederick K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip M.  |  Overall Experience 
Clasificación:
4.0

Staff and store was great. Problem was with "fab" for the gate. Only one available, battery was good, but code to enter into computer was faded and therefore illegible. After two guesses that did not work we decided to use the keypad option instead of fab. Please keep these items plentiful and replaced or do not offer them. Again, staff was good, they just didn't have working equipment. I had to go back and forth to the office. Fortunately there were only a few other people in the store and the clerks were able to respond to my problem in a timely manner.

Angela B.  |  First Impressions 
Clasificación:
5.0

Very knowledgable and informative staff

DWIGHT M.  |  First Impressions 
Clasificación:
5.0

Jacob was friendly and very helpful, made everything easy.

Matthew S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terra H.  |  First Impressions 
Clasificación:
5.0

Jennifer the GM was Amazing! Any question asked she confidently responded with assurance. She is pleasant and professional. Her entire staff is always polite and friendly. Thank you Jennifer for everything.

seaside a.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful staff and quick

Debra W.  |  First Impressions 
Clasificación:
5.0

Very Helpful staff. When I was confused and disoriented inside the building, there was almost immediate assistance from the gentleman on duty. It was very much appreciated as it was right at lock down time and he patiently walked me through what I needed to do. Very nice people here at the 8th St location.

Debra L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

walter k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

bill b.  |  First Impressions 
Clasificación:
5.0

Registration was made very easy, shown the process, storage units were clean, didn't hesitate to contract with U-Haul.

Scott M.  |  First Impressions 
Clasificación:
5.0

Jennifer is amazing! She is always pleasant and efficient. I choose UHaul because of her!

Leigh Coulter B.  |  First Impressions 
Clasificación:
5.0

professional service and good value !

CHARLES L.  |  First Impressions 
Clasificación:
4.0

It went well

Susan W.  |  First Impressions 
Clasificación:
5.0

Excellent staff.

garry o.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful

Wendy E. | Reservación
No se han enviado comentarios para esta ubicación.

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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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