Comentarios de los clientes para U-Haul Moving & Storage of Amelia Island

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Amelia Island

Clasificación general:

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TISHA D.
Clasificación:

El cliente no dejó un comentario.

Maurice E B.
Clasificación:

Very good Customer Service

James P.
Clasificación:

Great location. Competent and professional staff. Great job.

Christy Z.
Clasificación:

Impressive location

Marsha M.
Clasificación:

My only complaint would be the mileage rate. It's high. Otherwise the van ran well and was reasonably clean. An oil maintenance light was lit on the dash. I would rent a U-haul van again and hopefully not have to drive so many miles.

MICHAEL O.
Clasificación:

El cliente no dejó un comentario.

Spencer B. | First Impressions |
Clasificación:

Was a great experience, William was extremely professional and accommodating for us during our move. Ended up not using the storage unit as it was too far back in the facility for the amount we were moving. Would recommend for anyone with a lighter load than we had!

Kyle C.
Clasificación:

El cliente no dejó un comentario.

MARKRANDALL T.
Clasificación:

Great return experience. Fast and efficient. Thank you!

Jerard M.
Clasificación:

As always Uhaul delivers for me. Best of everything especially the staff. I would not even think of going anywhere else for my needs. JM

Nicholas C.
Clasificación:

El cliente no dejó un comentario.

alex J.
Clasificación:

El cliente no dejó un comentario.

KIMBERLY H.
Clasificación:

El cliente no dejó un comentario.

SUSAN P.
Clasificación:

El cliente no dejó un comentario.

William L.
Clasificación:

El cliente no dejó un comentario.

Michael L.
Clasificación:

El cliente no dejó un comentario.

Dominick B.
Clasificación:

Nothing to improve. The young lady who helped me was outstanding and even helped hook up the Uhaul to my vehicle.

Paul S.
Clasificación:

Great team! Jennifer and William, plus all of the others are really great. Thanks.

Kevin B.
Clasificación:

El cliente no dejó un comentario.

roger S. | First Impressions |
Clasificación:

Vivian was awesome to work with. Friendly and personable and she knew her products.

Veronica R.
Clasificación:

El cliente no dejó un comentario.

Nicolas L.
Clasificación:

El cliente no dejó un comentario.

TIMOTHY M.
Clasificación:

El cliente no dejó un comentario.

DEBORAH C.
Clasificación:

El cliente no dejó un comentario.

Carl G.
Clasificación:

Efficient and friendly

Norman R.
Clasificación:

El cliente no dejó un comentario.

carolyn C.
Clasificación:

Moving is not fun!!! They made it very pleasant.

Deborah J.
Clasificación:

El cliente no dejó un comentario.

larry r. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ROBERT W.
Clasificación:

El cliente no dejó un comentario.

KAREN N.
Clasificación:

El cliente no dejó un comentario.

David W.
Clasificación:

El cliente no dejó un comentario.

Jerard M.
Clasificación:

staff was great. equipment was great. price was great value. happy customer. would repeat if necessary and recommend to anyone!

Michael W.
Clasificación:

El cliente no dejó un comentario.

Daniel M.
Clasificación:

See comment above regarding drop-off location.

VILIS S.
Clasificación:

No one in the facility wore a mask. UHaul can do better than that. UHaul should have a mask requirement indoors irrespective of local ordinance. Very disappointing. Will limit my use of UHaul and advise others to go elsewhere.

Robert D.
Clasificación:

El cliente no dejó un comentario.

Jake D.
Clasificación:

El cliente no dejó un comentario.

bert b. | Overall Experience |
Clasificación:

Best moving and storage experience I have ever had. Jennifer Wenzel took care of everything I needed and helped me feel less stressed about the move. Way to go uhaul! Thanks!

TANYA T.
Clasificación:

Make sure all equipment customer rents is with the vehicle, everyone was very friendly.

Frank V.
Clasificación:

El cliente no dejó un comentario.

Gregory C.
Clasificación:

The young lady here was also outstanding.

CINDY D.
Clasificación:

Amazing staff. Great equipment. Easy in and out.

Michael H.
Clasificación:

They would not even let me even drop the truck off there

Joseph S.
Clasificación:

El cliente no dejó un comentario.

KATHLEEN W.
Clasificación:

El cliente no dejó un comentario.

Albert M.
Clasificación:

El cliente no dejó un comentario.

JAMES H.
Clasificación:

El cliente no dejó un comentario.

Debra L. | First Impressions |
Clasificación:

Very Helpful staff. When I was confused and disoriented inside the building, there was almost immediate assistance from the gentleman on duty. It was very much appreciated as it was right at lock down time and he patiently walked me through what I needed to do. Very nice people here at the 8th St location.

Paul V.
Clasificación:

El cliente no dejó un comentario.

MARTIN W.
Clasificación:

Can't think of anything it was a great experience from start to finish

KATHLEEN M F.
Clasificación:

El cliente no dejó un comentario.

DAVID C.
Clasificación:

El cliente no dejó un comentario.

Dawn H.
Clasificación:

El cliente no dejó un comentario.

jimmy U.
Clasificación:

El cliente no dejó un comentario.

ANGELA T.
Clasificación:

Thanks for providing excellent customer service!

Rajeania P.
Clasificación:

El cliente no dejó un comentario.

Victoria W.
Clasificación:

El cliente no dejó un comentario.

Arthur H.
Clasificación:

We drove less than 3 miles to deliver very large paintings--they said we had started with more gas than we did, drove more miles than we did. Had to refuse the initial cost b/c of these two factors.

CAROL L.
Clasificación:

Warmer staff Need to smile and be friendly Especially to local customers

Craig M.
Clasificación:

El cliente no dejó un comentario.

David C.
Clasificación:

El cliente no dejó un comentario.

Richard B.
Clasificación:

Only problem I encountered was that the key that was placed in the lockbox for me was the wrong key. I didn't realize this until I tried to start the truck. Fortunately, the office had not closed yet (it closes at 7:00 pm and it was 6:58 pm) so I was able to run to the office prior to closing to get the right key. If it had been later, I would not have been able to get the correct key and access to the truck until the next morning.

james H.
Clasificación:

Lots to choose from and friendly staff

Lorne S.
Clasificación:

It was a smooth process, customer service was on point !

Timothy M.
Clasificación:

Everything was perfect.

MICHAEL D.
Clasificación:

Helpful staff, efficient pick up and drop off.

Louis G.
Clasificación:

El cliente no dejó un comentario.

wayne C.
Clasificación:

El cliente no dejó un comentario.

Richard B.
Clasificación:

El cliente no dejó un comentario.

Todd M.
Clasificación:

El cliente no dejó un comentario.

allen L.
Clasificación:

We had to go to THREE separate locations to drop the car hauler, which was a PAIN IN THE ASS. ALL locations should accept ALL UHaul items and Y'ALL figure out the transfer of items.

Bruce D.
Clasificación:

El cliente no dejó un comentario.

richard N.
Clasificación:

Great service....Thank You !

WILLIAMJOSEPH J.
Clasificación:

El cliente no dejó un comentario.

RICHARD D.
Clasificación:

El cliente no dejó un comentario.

Tiffany W. | First Impressions |
Clasificación:

I originally leased a unit, which I was paying for on time each month. since I had yet to use the storage unit they decided I didn’t want it and leased it to someone else without notifying me. I rented the unit bc I was going to move to a smaller house. My plans changed and I wasn’t going to use it right away, but I had others plans of using it. But I was paying for it so I could’ve used it whenever I needed it. I believe I was taken advantage of and paid for something they decided I no longer wanted.

Robert B.
Clasificación:

El cliente no dejó un comentario.

DAVID S.
Clasificación:

Got a van and had to pay 4 times as much in mileage than from place that I originally scheduled booking from. They get you on mileage that way.

RICK Pat G.
Clasificación:

El cliente no dejó un comentario.

Bryon M.
Clasificación:

Explain the payment a little more clear. I put my card information in online, then had to use my card again when I picked the equipment up, then when I returned it rhe equipment i was told i was being charged again, however it was the original charge and not an additional charge.

GANSEVOORTH D.
Clasificación:

El cliente no dejó un comentario.

david C.
Clasificación:

I have been a regular customer at this location for a number of years. They have been consistently top shelf in availability, courteously, and professionalism. I am very happy with the service there. David Cuttino CDR, USN(ret.)

Lisa S.
Clasificación:

El cliente no dejó un comentario.

tracey b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ROY A.
Clasificación:

El cliente no dejó un comentario.

Leroy L.
Clasificación:

Great people

JOANN M.
Clasificación:

The inside of the truck was dirty and I would recommend cleaning the interior and sanitizing before the next customer.

TIMOTHY A.
Clasificación:

The people that helped me out were friendly, courteous and went well above and beyond expectations

MICHAEL M.
Clasificación:

dependable, well organized, friendly service.

John L.
Clasificación:

El cliente no dejó un comentario.

John L.
Clasificación:

El cliente no dejó un comentario.

tammie D.
Clasificación:

El cliente no dejó un comentario.

Raymond P.
Clasificación:

El cliente no dejó un comentario.

Joseph M S.
Clasificación:

Drop off was great

Beverly C.
Clasificación:

El cliente no dejó un comentario.

david C.
Clasificación:

Very efficient, effective and friendly on both the check-out and check-in processes.

walter k. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

daniel G.
Clasificación:

I just hoped I could drop it off closer to where I live

GREGORY H.
Clasificación:

El cliente no dejó un comentario.

Steve M.
Clasificación:

El cliente no dejó un comentario.

EDWARD R.
Clasificación:

El cliente no dejó un comentario.

Galen F.
Clasificación:

Great place and the employee that unhooked the trailer was very nice.

Darrell S.
Clasificación:

El cliente no dejó un comentario.

NOEL P.
Clasificación:

less masks, more smiles. I'm kidding. Excellent personnel and equipment. the

ALBERT W.
Clasificación:

El cliente no dejó un comentario.

douglas B.
Clasificación:

El cliente no dejó un comentario.

John H.
Clasificación:

El cliente no dejó un comentario.

PAM M. | Overall Experience |
Clasificación:

I want to thank Jennifer and staff for always being helpful and informative. It’s been a pleasure knowing you and I wish you continued success.

Cara W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

jennifer c. | First Impressions |
Clasificación:

Extremely accommodating. Free dollies to use which i can’t say enough about how helpful that was. Indoors which is also very nice and convenient. Really clean. Staff was amazing. They have everything you would need to haul and/ store your items. Wouldn’t choose anyone else.

connie j. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DAVID D. | Overall Experience |
Clasificación:

One of the best storage facilities I’ve used.

susan a. | Overall Experience |
Clasificación:

Great customer service

jenny n. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

dennis a. | Overall Experience |
Clasificación:

Jennifer and her staff are the best of the best. I could not have had a better experience

Susanne B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Patricia H. | Overall Experience |
Clasificación:

Great customer service!

john p. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

susan a. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

BETTY P. | Overall Experience |
Clasificación:

I had no complaints at any time, and if I needed help Jennifer was there to answer any questions, or help me. I will be using the facilities again in the future, and will recommend to anyone asking as the best on the island.

ARLENE F. | Overall Experience |
Clasificación:

Jennifer was always helpful!!!

KIMBERLY B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Barbra H. | Overall Experience |
Clasificación:

All good!

kathryn t. | Overall Experience |
Clasificación:

My only complaint is that no refund was made on my storage unit even though I only had the u it a few days this month. Kathryn Tunnicliff

Ronald B. | Overall Experience |
Clasificación:

Staff was excellent... helpful, understanding, great service...

Dale M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

WILLIAM M. | Overall Experience |
Clasificación:

12 year customer! Store boat stuff every year for six months or so! Great experience! Thanks!

George B. | First Impressions |
Clasificación:

Lost my reservation and had to wait while paying movers outside to go through long check in. New location not as convenient as the lost reserved one

David N. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

patricia c. | Overall Experience |
Clasificación:

No light in storage unit.

Keith P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

GREG M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Adrieanna R. | First Impressions |
Clasificación:

The only issue I had is I reserved a storage unit on Monday 3/30 online to move in on 4/4. When I got to the Uhaul they stated they didn’t have the unit I reserved but they had a smaller unit they could offer me, I looked at the unit and accepted it because what other choice did I have with a uhaul full of furniture with no where else to go. The employee called his supervisor and he offered me a free month of rent but I also returned a Uhaul so that automatically qualified me for a free month (the employee told me that) so I actually didn’t receive anything for my troubles but a smaller storage unit. The employee I dealt with was friendly and helped as much as he could but Uhaul needs to a better job at checking reservations and making sure units that already reserved are not being rented out by other individuals.

Vicki S. | Overall Experience |
Clasificación:

Very clean facility! Was very pleased with our experience and would use this place again when we need a storage facility.

Victoria W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Coleman L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Claudette D. | Overall Experience |
Clasificación:

They need more employees. Customers are backed up.

Holly M. | Overall Experience |
Clasificación:

I was not educated by the staff on selecting a storage unit and I would have never chosen a unit so far away from the elevator and front door. They chose a unit for me but never told me location at the time. Too far away and made the storage and clean out much more difficult

james t. | Overall Experience |
Clasificación:

All Good

Roseanne D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Edward S. | First Impressions |
Clasificación:

Wonderful service

Lawrence W. | Overall Experience |
Clasificación:

Thanks again this year for your assistance with space and equipment for the Book Festival. See you next year!

Roger L. | Overall Experience |
Clasificación:

Good Experience.

Stanley K. | Overall Experience |
Clasificación:

Jennifer (Mgr) and Brian (Asst Mgr) are awesome. Both very helpful. This place is very busy but they both go the extra mile to take care of us.

DAVID L. | Overall Experience |
Clasificación:

I have had my storage unit with U-Haul of Amelia for over 10 years and never have I had any complaints about the facility or the staff. I highly recommend this storage facility.

Scott M. | First Impressions |
Clasificación:

Registration was made very easy, shown the process, storage units were clean, didn't hesitate to contract with U-Haul.

John N. | Overall Experience |
Clasificación:

Overall a terrific experience...easy access, plenty of carts for moving in and out. Clean and comfortable.

kenneth w. | Overall Experience |
Clasificación:

As long as we followed procedures that were established,we could move things to or from storage and not be bothered by management.

david f. | Overall Experience |
Clasificación:

Good leadership at this location. Very helpful and knowledgeable.

james L. | Overall Experience |
Clasificación:

kk

Paul A. | Overall Experience |
Clasificación:

Great, friendly staff!

DOUGLAS M. | Overall Experience |
Clasificación:

Mgr. does a great job, terrific

Charles F. | Overall Experience |
Clasificación:

I would definitely store my RV here again!

Lisa O. | First Impressions |
Clasificación:

The person on duty, Adam was very dull and did not provide any information and seemed very unhappy at his job. I had to inquire on rates for my storage space and all other pertinent info. M

Jimmy P. | Overall Experience |
Clasificación:

Safe and clean. Staff always ready to help.

Paul A. | First Impressions |
Clasificación:

Excellent, helpful service!

EUGENE H. | Overall Experience |
Clasificación:

Would recommend this storage unit to anyone regarding their storage needs.

Zamantha G. | First Impressions |
Clasificación:

Excellent service and support. Made the trip with no issues.

Jason P. | Overall Experience |
Clasificación:

Great people and great place!

andy f. | Overall Experience |
Clasificación:

all good, would recommend..

JOHN H. | Overall Experience |
Clasificación:

As a long term customer I was annoyed with the inexplicable creeping up of storage rates that is practiced by U-Haul.

Brittany C. | First Impressions |
Clasificación:

The staff was very helpful and accommodating.

Anita C. | Overall Experience |
Clasificación:

The site we rented was covered in layers of leaves and twigs. We are elderly and it.I requested that the site be cleaned up and the third time Ian’s no results, we decided to move out trailer elseware

Rebecca B. | Overall Experience |
Clasificación:

Jennifer and the team are excellent! The facility is clean and well maintained. We have had items stored a couple of years and never once had rodent or pest problems. Do not pass them up! Mark B

Lane C. | Overall Experience |
Clasificación:

Great people, equipment and location

Michael R. | Overall Experience |
Clasificación:

Great experience

JAY F. | Overall Experience |
Clasificación:

When grass was cut, clippings thrown on RV. Takes 3 1/2 hours to wash. Wet grass on RV like cement when it dries. Terrible! I would still be at U-Haul if it were paved or gravel.

leonard m. | Overall Experience |
Clasificación:

People are great

margaret s. | Overall Experience |
Clasificación:

Great facility.

salvatore b. | Overall Experience |
Clasificación:

none

James H. | Overall Experience |
Clasificación:

My belongings were safe and secure at this facility. Plus they are a central location for renting and storing the U-Box moving product. I may use this system in the future.

Kayla I. | Overall Experience |
Clasificación:

The unit was fantastic. As we're the staff.

Euricka Y. | Overall Experience |
Clasificación:

Felt as if on the times i came on or called in i was interrupting their day. My reservation i put in stated nothing due that day and as i try to explain he totally ignored me wasnt willing tp listen.

jenny n. | First Impressions |
Clasificación:

We had a reserved a 10x30 unit, and had called and confirmed it more than once, but on the day we arrived, there was no 10x30 unit. We got 3 units instead. Had difficult time checking-in also.

Walter A. | Overall Experience |
Clasificación:

Very convenient. Staff always helpful and friendly when needed.

JUDITH M. | Overall Experience |
Clasificación:

Great staff and facilities

dennis h. | Overall Experience |
Clasificación:

Stored an RV on site. I was disappointed to experience the men that mowed the grass would have the lawnmower blow grass on the sides of the RVs and boats. For the nicer RVs and boats this is serious

Liz T. | Overall Experience |
Clasificación:

Super easy to access and helpful staff

Leigh Coulter B. | First Impressions |
Clasificación:

Jennifer is amazing! She is always pleasant and efficient. I choose UHaul because of her!

Robert G. | Overall Experience |
Clasificación:

A+

DANA S. | First Impressions |
Clasificación:

good service

geri g. | Overall Experience |
Clasificación:

Great experience

CHARLES L. | First Impressions |
Clasificación:

professional service and good value !

guy r. | Overall Experience |
Clasificación:

Everything about this rental was just as a rental should be.

Diane B. | Overall Experience |
Clasificación:

none

patricia c. | First Impressions |
Clasificación:

All good

Kate D. | Overall Experience |
Clasificación:

Love these people and place

Susan W. | Overall Experience |
Clasificación:

It was fine. Manager was late

Susan W. | First Impressions |
Clasificación:

It went well

melissa k. | Overall Experience |
Clasificación:

This facility is great and everyone who works there is very nice. We also love how they recycle boxes! Highly recommend.

garry o. | First Impressions |
Clasificación:

Excellent staff.

Eddie R. | Overall Experience |
Clasificación:

Staff very helpful and easy to work with. Thumbs up!

billy p. | Overall Experience |
Clasificación:

The people were nice and very helpful. Love that people could bring used boxes for others to use.

Susanne B. | Reservation |
Clasificación:

Wonderful customer service!

Douglas G. | First Impressions |
Clasificación:

Quick to respond, very accommodating

Jane H. | Overall Experience |
Clasificación:

We had a great experience working with the manager,Jennifer. Where we stored our boat needs work . Soft soil so tires sink into it. When mowed grass clippings are all over our boat. Needs to be paved.

seth s. | Overall Experience |
Clasificación:

Great storage for my boat, would definitely recommend

cindy f. | Overall Experience |
Clasificación:

Overall a positive experience.

patricia m. | Overall Experience |
Clasificación:

Jennifer is an excellent employee.

don s. | Overall Experience |
Clasificación:

Clean, accessible and easy.

robert s. | Overall Experience |
Clasificación:

No comments.

james W. | Overall Experience |
Clasificación:

Great service...

EDWARD D. | Overall Experience |
Clasificación:

GOOD SERVICE AND SAFE STORAGE FOR MANY YEARS.

NINA S. | Overall Experience |
Clasificación:

HAVE NO COMPLAINTS WHAT SO EVER..... THANKS FOR HELPING US THROUGH A TERRIBLE MOVING EXPERIENCE.......BLESSINGS TO ALL OF YOU. NINA B SUDDATH

THOMAS C. | Overall Experience |
Clasificación:

Management and staff are very friendly and professional

roger r. | Overall Experience |
Clasificación:

Lady managing is excellent!

Mark S. | Reservation |
Clasificación:

Check in was pretty easy. the facility is super clean!

mark p. | Reservation |
Clasificación:

Such nice people & very, very helpful.

Wendy E. | Reservation |
Clasificación:

Friendly and helpful

TOM C. | Overall Experience |
Clasificación:

UHaul ubox in Arizona cost me lots of money and delays by not communicating to local branch of requirement to inventory items for customs when shipping outside of USA.

TRACY D. | Reservation |
Clasificación:

Outstanding!

DONALD R. | Overall Experience |
Clasificación:

The manager and staff are pleasant, efficient and helpful. The facilities are top notch. Highly recommended!

TERESA P. | Reservation |
Clasificación:

awesome experience!

RICH S. | Overall Experience |
Clasificación:

Jennifer is an excellent manager and runs a tight ship.

Timothy M. | Overall Experience |
Clasificación:

It was a great experience working with the staff at Fernandina Beach.

david m. | Overall Experience |
Clasificación:

Helpful staff. They treat their customers very well. Clean and well stocked showroom. We would highly recommend this storage.

Scott H. | Overall Experience |
Clasificación:

Staff was great!! On schedule and very professional

glenn b. | Overall Experience |
Clasificación:

Excellent customer service

MARY ANNA G. | Overall Experience |
Clasificación:

Facility was clean and well run. Love that you had enough carts to use.

JUSTIN E. | Overall Experience |
Clasificación:

Great!

ron b. | Overall Experience |
Clasificación:

Staff was nice and helpful

John j. | Overall Experience |
Clasificación:

Staff is wonderful, helpful & professional. Units are immaculate, convenient & secure. Trucks & equipment are clean & well maintained. All needed supplies are available at very reasonable prices.

No se han enviado comentarios para esta ubicación.

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