El cliente no dejó un comentario.torrance J. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Alsip
Alsip, IL 60803
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The staff very friendly and helpful. I am happy that I am with Uhaul storage.germaine j. | First Impressions
Customer did not leave a comment.elena w. | First Impressions
I was in vehicle 5511 and the brakes did not work the steering was extremely loose I was all over the place I was fighting the vehicle more than concentrating on driving there's a large puddle of fluid in my driveway, and to begin everything the online pickup did not work so I had to wait until the facility opened.Peter A.
The young lady that was responsible for cleaning the U-Haul trucks was rude and confrontationalchanita b. | Overall Experience
Customer did not leave a comment.Steve S.
Customer did not leave a comment.Hurley W.
Customer did not leave a comment.Natasha P.
Everything went well and was fineRoy W.
Customer did not leave a comment.DENNIS D.
Customer did not leave a comment.Margaret S.
I've had previous poor experience with this facility. Made an arrangement to limit contact with this facility but was forced to fully use this facility and once again it was a bad experience. Overcharged for gas the manager on duty was ridiculous. The regional manager promised to make things right but it's on me to make sure I actually get a refund for something I should never have been charged for to begin with not to mention the time it took to actually get a person on the phone following multiple disconnected phone calls over the duration of an hour and a half. I never want to deal with any of these people again!Adam S.
Customer did not leave a comment.Lillie c. | Overall Experience
Customer did not leave a comment.James P.
Having the additional equipment requested. Dollies, etc. It was a bit difficult without the extra one I requested.melinda E.
Nothing yet. Service was quick and friendly. This is my second rental from here in past 2 yrs and service has been great.Glen G.
Customer did not leave a comment.MIVIAN S.
Returning the truck was to difficultbrenda F.
Post a miles to gallons of gas chart so the renter has an idea how much gas is needed to return the truck at the same level it was rented.Joseph G.
Customer did not leave a comment.ASHLIY A. | First Impressions
was perfectwilliam C.
I have used you multiple times for moving and have been VERY satisfied every time with your customer service and equipment. Keep up the good work!todd O.
Keep up the good work.shelley o. | First Impressions
Customer did not leave a comment.denise r c. | Overall Experience
The only problem is the access door sticks when trying to openSteven K. | Overall Experience
The lock pad wasn't working and stuckHANAN S.
Super easy process-mostly online! Friendly staffwendy H.
Customer did not leave a comment.Daniel G.
The truck I ordered was not available. The reservation team basically told me there was nothing they could do. I will not be using U-Haul againTravis B.
First the equipment was beat up. Both sides air package was pushed in. Then there was a rattle under the truck while driving. The final straw was when I called the store asking about returning the truck to a different location. The lady that answered had to be asked for was the same question (what is the cost to drop at different location) over and over and had to be reminded I was the customer as she was guilting me into returning the call not to them. Finally while checking out a woman had her well under 16 year old daughter assisting with processing paperwork. Not a big fan of having a child have access to my information vMichael C.
Customer did not leave a comment.muath S.
Customer did not leave a comment.Tysherry C. | Overall Experience
Customer did not leave a comment.Carmen G.
Customer did not leave a comment.Christopher R.
Customer did not leave a comment.Roland P.
Not pleased with my u box delivery. It was extremely late delivery with no heads up from anyone in the office. I had to have my movers extend their time because the delivery was late. I was told I would be refunded the delivery fee but that did not happen.Tahlee M.
Ensure inside windows have been cleaned.Webb H.
Customer did not leave a comment.Lance M.
Customer did not leave a comment.Ted T.
Customer did not leave a comment.Gregory R L.
Customer did not leave a comment.Michelle H. | Overall Experience
Rude and workers have no knowledge of what they need to include in their explanation of the hidden fees and charges.Jesus T.
Not ask for your Credit card number over the phone when you are just Reserving the Equipment.You can charge us for Gas but can't or want give us our money back when we put to much gas in the TrucksAlicia D.
No improvement neededJohn K.
Customer did not leave a comment.Deborah T.
Customer did not leave a comment.mark M.
Customer did not leave a comment.CARL H.
Customer did not leave a comment.mike S.
Customer did not leave a comment.Mary Ann K.
Customer did not leave a comment.Greg F.
Because they charge for use the dolly I'm not use because they not tied good and the truck was clean and they charged for cleanARMANDO C.
No improvement needed. ThanksCharles S.
Thanks excelente serviceFelix P.
Customer did not leave a comment.Christina F.
Great serviceRichad B.
Customer did not leave a comment.RICHARD L.
Management need to contact customers in a timely to resolve concerns. I'm still waiting on a phone call from the general manager since I rented the vehicle.Isaac M.
Working had great personality.Jacqueline W.
Excellent Service and vehiclejoseph T.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Jerome O.
Everyone was friendly and helpfulTony B.
truck i rented had drink carrier that would fall down no big deal over all great rentalEddie L.
Customer did not leave a comment.Robert C.
Keep up the great work.Donald M.
They charge me extraKhaled E.
Customer did not leave a comment.THOMAS E.
I had a situation that day and the staff were more than helpful to assist us also the flexibility of me getting things taken care of was amazing and thank you because I was reimbursed because I could not actually use the unit thank you again for making things easierAnita C. | Overall Experience
Very organized, knowledgeable, professional and friendly. Our equipment has always been available as contracted.MARGARET T.
Staff was friendly and competent.DELORES M. | First Impressions
Hard to get equipment u want. People friendly, equipment availability not so good.kEVIN M.
Customer did not leave a comment.charles R.
I checked in prior to going to the facility. However, the app/website would not accept me. It wasn't a problem with the facility or the staff. It seemed to be a problem with the app/website.John M.
Customer did not leave a comment.Peggy D. | Overall Experience
Customer did not leave a comment.RAYMOND J.
Your fine.carolyn R.
continue the great service/employees were nice and knowledgeable! I would definitely recommend this particular uhaul to a friendMatthew B.
Xavier was a huge help, explaining how to hook up the trailer. He was also there to help when I returned, to help me back-up and return. We will be back!!!rebecca P.
The workers are always helpful and courteous.MONAI S.
Truck had severely bad steering issues and was dangerous to drive. Equipments need to be fixed for next customer - it will fail.John B.
Great service. Checking in and returning the truck was no problem. The staff are great, both courteous and efficient. I rented a 10ft box truck. The truck ran well, no problems. The truck was easy to drive and that includes surface street and highway driving. It easily held all that I was moving, in fact I could have loaded more. The truck was very clean both in the cab and the cargo area. I wouldn't hesitate to move furniture and personal belongs in these clean trucks. I thought the price of the rental was very reasonable. I will rent from them again when needed.Martin D.
Customer did not leave a comment.Joseph M.
all goodchris P.
Customer did not leave a comment.Dan M.
Very easy to rent and friendly helpful employees.Robert G.
Not a thing. I was very pleased how easy it was for me to my rental and return it.cassandra B.
Customer did not leave a comment.Jasmine W.
Customer did not leave a comment.MARTIN P.
Customer did not leave a comment.anthony Z.
Customer did not leave a comment.Garford E.
Nothing, very professional and helpful staff! I will be renting again from this location.Benjamin H.
Customer did not leave a comment.Kristen E.
Customer did not leave a comment.Jason N.
Customer did not leave a comment.Christy C.
Customer did not leave a comment.DAVID W.
Customer did not leave a comment.ELANA G.
Customer did not leave a comment.linda k. | Overall Experience
Customer did not leave a comment.Raymond S.
Customer did not leave a comment.Tim Y. | First Impressions
Jus keep doing your job the way you are doing it! Great customer service, no hassle!Adolfo L.
Nothing. Very easy to pick up and staff was very friendly and knowledgeable.John H.
Customer did not leave a comment.Lisa D.
Customer did not leave a comment.tonia k. | Overall Experience
Have vehicles fueled, completely cleaned outJennifer S.
Customer did not leave a comment.John B.
Customer did not leave a comment.Eugenia A.
Customer did not leave a comment.RACHEL W. | Online Move In
Rates in store mentioned $114 for a 10x5 while online we were told they bumped up this past year to $127Torrey W. | Overall Experience
Customer did not leave a comment.CLEMMON R. | Overall Experience
Customer did not leave a comment.Kendra N. | Overall Experience
Customer did not leave a comment.David W.
Customer did not leave a comment.Garry E.
Customer did not leave a comment.TOMAS O.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.Stephen S.
Service was outstanding.Mark O.
It was great servicemike W.
I did not order the truck from this location I ordered to pick up walking distance from my home explained this to the very Rude employee Amber who argued with me over phone and I agreed to pick up in this locationTerry M.
Customer did not leave a comment.peggy b. | Overall Experience
Excellent staff and facilities! Thank you!Nicole W. | First Impressions
Customer did not leave a comment.yancy b. | First Impressions
Customer did not leave a comment.Janette C. | Overall Experience
Customer did not leave a comment.linda k. | First Impressions
I love u-Haul this is my first time took advantage proud of you guysHomayoun W. | First Impressions
Customer did not leave a comment.Aisat O. | Overall Experience
Customer did not leave a comment.Nellie W. | Overall Experience
Customer did not leave a comment.Sandra G. | Overall Experience
very friendly and helpful staff, great facility and your manager Diana was a pleasure to work withLEE G. | First Impressions
Thought it was run down muddy and over priced.Randy J. | Overall Experience
It will be helpful to have some garbage can somewhere. At least one by the entrance to the office.PAWEL S. | Overall Experience
Customer did not leave a comment.Tocarra S. | First Impressions
Customer did not leave a comment.FELISHA G. | Overall Experience
Customer did not leave a comment.Aisat O. | First Impressions
Customer did not leave a comment.matt m. | Overall Experience
This U-Haul Storage was one of the most cleanest well lit very reasonable price the people working there was very nice and kind I will recommend this U-Haul storage place to friends and family keep up the great work!!!August C. | Overall Experience
I don’t remember the top inside the rooms being open that much… hope the neighbor don’t reach over and grab any of my boxes… just a security concern. Other than that, experience was good. Stellar service!Anthony G. | First Impressions
Well kept, very friendly staff with bedside manners love ed itDEBRA C. | Overall Experience
Customer did not leave a comment.michael A. | Overall Experience
Customer did not leave a comment.Carina S. | Online Move In
Customer did not leave a comment.Cheryl E. | First Impressions
I am very satisfied with the customer service, level of security, & cleanliness of the storage facility. Thank you!Sarah A. | Overall Experience
The customer service representative was kind, informative and efficient. I will recommend this store facility to my family and friends for their storage needs. Thanks, AlesiaALESIA L. | First Impressions
However, we arrived before closing time Too we g had already gained access to the security intrance as well.. Unfortunately,as we began to unload our truck the facilities locked it's doors.Angela W. | First Impressions
Customer did not leave a comment.John K. | First Impressions
Customer service was amazingMarkuiest c. | Overall Experience
I’m sure it cost more but they should make this climate controlled. Burned up in late August moving in. Kinda chilly when when I moved out in October. Workers were always nice and pleasant.TIFFANY P. | Overall Experience
Customer did not leave a comment.Laura M. | Overall Experience
Customer did not leave a comment.Gloria H. | Overall Experience
Customer did not leave a comment.Gloria H. | First Impressions
Customer did not leave a comment.SHENYA H. | First Impressions
THE BEST U-HAUL experience I have ever had. Each time I use them I leave completely satisfied . General Manager is always outstanding and the over all attitude and competency level of everyone on the property makes this franchise stand out head and shoulders above every other. Because of my experience here at this location I will use other haul services throughout the country. GM Diana is such an asset to this company. If I still had my business, which I recently sold, I would hire her immediatly and double her pay! She is that OUTSTANDING.TIMOTHY C. | Overall Experience
Customer did not leave a comment.Zachary D. | Overall Experience
A very pleasing experience from start to finish. Great customer service.Shirley D. | First Impressions
Customer did not leave a comment.peggy b. | First Impressions
Customer did not leave a comment.Deveonte M. | Overall Experience
The staff was excellent with getting me settled into a unit despite my reservation being incomplete. It was extremely convenient to rent a truck and have storage at the same location!Brandon P. | Overall Experience
Simply put, THE BEST u-haul experience I have ever had. Always leave the facility totally satisfied with service, cordiality, and professionalism. In particular, the General Manager Diana Rios should be singled out as fantastic resource for your company. I just sold my business but had I not I would have done all in my power to hire her away from you. She sets a great example and she should be promoted up the line ASAP.TIMOTHY C. | First Impressions
Customer did not leave a comment.Therese G. | First Impressions
Diana Rios the manager at Alsip, Illinois addressed my concerns immediately and I appreciated her professionalism. If I ever needed storage again, because of her and how she handled things, I would choose Uhaul again. Thanks for hiring quality people.Nicole r. | Overall Experience
It was good and convenient. I think the price is a little high for a 5 by 5 cube. I would like more info on something slightly biggerAndrew A. | Online Move In
Great.David B. | Overall Experience
I’m just a little annoyed that my auto pay did not update for both my units. I am happy tho that I got a courtesy call when one was not getting paid and fees were waived. Thank you very much!!HEATHER L. | First Impressions
Lauren Emery at U-haul customer service resolved my payment issue with no trouble. Diana Rios at the storage facility in Alsip, IL is always very nice.Kenneth V. | First Impressions
Staff was awesome and got everything completed in a timely fashionBrandon P. | First Impressions
The cashier was very friendly and very understandingAugust C. | First Impressions
Customer did not leave a comment.Leticia B. | Overall Experience
Customer did not leave a comment.Donna M. | Overall Experience
Customer did not leave a comment.TOM S. | Overall Experience
Customer did not leave a comment.Susan G. | First Impressions
Customer did not leave a comment.ADRIENNE D. | Overall Experience
Everything was great and the process was smoothKeisha M. | First Impressions
We had a great experience renting from this facility for over 2 years.Jennifer L. | Overall Experience
Customer did not leave a comment.Ronnie W. | First Impressions
The team members were very helpful and professional. Courteous, friendly and I highly recommend this U/Haul for rental and storage. Thank you ! !GABRIEL M. | Overall Experience
Friendly courteous helpful staff from beginning to endLawrence C. | Overall Experience
Need more elevators at different parts of the building for storage. It is hard to get things in storage when the elevator is far away from many units.SCENECIA C. | First Impressions
It’s was a great experienceGREGGORY M. | Overall Experience
Friendly, hears you, responds with care and concerns , treat you like a satisfied customer, the respect is with such curtesy I’m appreciative of the way this sore has treated me . I will always recommend you guys . Thank you UHAUL FOR BEING THERE FOR ME.WANDA B. | First Impressions
Diana was wonderful in assisting me in accessing the building, finding my unit and explaining everything. The out of state movers we used were very impressed with the availability of moving carts that made the move of our items seamless. Only problem faced was of my doing. I originally thought my belongings would all fit into a 5x5 unit which I had secured the later part of April. Early morning on the day of the move I thought again about the space and rented another 5x5 unit. Good thing I did as I did require more space. If I had been a little bit more realistic about the space I could have just rented a 5x10 unit. But as I said that was my problem and had nothing to do with Uhaul.Ann W. | Online Move In
Diana was very helpful, personable and friendly as she personally walked me through the storage unit and instructed me on how to gain access to the building and most importantly how to find my storage units. I had originally just rented one unit (5x5) and then the day of furniture delivery rethought the space and decided to rent another unit (5x5). Renting the second unit online was seamless and I was lucky to get the second unit on the same floor and area as the first. The provided moving carts made unloading the moving truck for the movers easy and efficient. I would highly recommend to anyone looking for storage needs. May I say agin how professional and thorough Diana was at explaining the process.Ann W. | Online Move In
Customer did not leave a comment.Christopher M. | First Impressions
I'm grateful for all the help that this facility and staff. They worked with me on payment arrangements. It was great working with this team. Thank you Telesiatelesia j. | Overall Experience
Customer did not leave a comment.NEREIDA C. | First Impressions
Awesome customer serviceAlicia t. | Overall Experience
Perfect professional and efficentKAREN C. | First Impressions
I found a bed bug on my furniture!Deniqua B. | Overall Experience
Customer did not leave a comment.DAN C. | Overall Experience
I was at another storage facility and was not happy... I am VERY HAPPY I made the move to U-Haul !!!! THANK YOU FOR EVERYTHING YOU DO !!! The Cook’sROBERT C. | First Impressions
Customer did not leave a comment.cynthia k. | Overall Experience
Got my things stolenMOHAMMED K. | Overall Experience
Customer did not leave a comment.KIEYANNA J. | Overall Experience
I was recently promoted by the company I work for. Moving up to a new position can be overwhelming. I needed a place where I could park my work truck and plug it in over night, receive orders (packages delivered by UPS) and store everything that I need to store safely and conveniently in temperature controlled environment. The staff here at U-Haul Alsip made me feel welcome. They were friendly and more then accommodating. The whole facility, (from the main building, storage lockers, office and parking lot) ,is well maintained and clean. The are many storage facilities around, however, if you want peace of mind knowing your personal and or professional needs for storage are met then I HIGHLY recommend using U- Haul in Alsip IL.Bryant R. | First Impressions
Splendid service.Asia H. | First Impressions
Customer did not leave a comment.Antraniqua D. | First Impressions
Great people to work with they really try and help. I had two rooms would definitely use againJack K. | Overall Experience
I had no problem with this facility and your staff have been awesome and amazing!!! If I ever am in this area and need to have a storage unit again I'd definitely come back here. I am so pleased that I chose U-haul Storage in Alsip as oppose to other at the time!! Again very very pleased!!! Thanks!!!Vernie L. | Overall Experience
Very professional, helpful, and caring .WILLIAM D. | Overall Experience
Customer did not leave a comment.joshua R. | First Impressions
Customer did not leave a comment.Ted S. | Overall Experience
Facility is well maintained and staff were professional. I was disappointed by two surprises-1) taxes were nearly 20% and 2) free first month storage promotion does not apply to vehicle/RV storage. I would understand these if I knew upfront when making the reservation online. However, neither of those items were communicated, and in fact, in my confirmation email, my first month balance due was $0 and my rent payment was 20% less than what I’m having to pay. Things that would have been good to know while I was deciding. Taxes are way too high and are ridiculous.William S. | First Impressions
Customer did not leave a comment.Vaketa C. | Overall Experience
Customer did not leave a comment.Jack K. | First Impressions
Customer did not leave a comment.Jack K. | First Impressions
I’d like to give an extra special shout out and THANK YOU to the Alsip team that has helped me get settled in with my Ubox move from Ocala, FL . Cannot express how well my move-in went with Andrea, Jeany & Adrian! They ALL went above and beyond to turn my frazzled day into a relieving, memorable experience! What a Class Act Team you have working at your Alsip, IL location and I will make sure I spread the word🥰 Thanks again Andrea, Jeany & Adrian !!Carlene Z. | First Impressions
Everything was great. The staff at the actual site was too nosy for me though.Tammara W. | Overall Experience
Overall way better experience then I had with Public Storage in the past. Will definitely use Uhaul in the future.Julie L. | Overall Experience
Customer did not leave a comment.Tammara T. | Overall Experience
Customer did not leave a comment.Kathleen K. | First Impressions
Great staff. Very Helpful hard working staff.Gene H. | Overall Experience
Customer did not leave a comment.Edward B. | First Impressions
Customer did not leave a comment.Lisa B. | Overall Experience
The staff is friendly and helpful. I found mouse droppings in my storage unit.Theresa W. | Overall Experience
I had a storage unit there for several years, and when making payments or any help when I became ill, everyone showed kindness and helped me when I needed it the most. Me Diana n Ms Jean were very helpful this last time with my being out of work, they were kind n patient as my son n I can’t things moved out finally after all these years:) All the staff have always be accommodating n helpful after all these years. Thanks for everything everyone!! Stay safe, many blessings!!!TANYA T. | Overall Experience
Overall a great experience, I've always used uhaul for my needs and will continue toKYLE F. | Online Move In
Customer did not leave a comment.Aron C. | Overall Experience