Customer Reviews for U-Haul Moving & Storage of Alsip

5,190 comentarios

11855 S Cicero Ave   Alsip, IL 60803

(708) 389-4021

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(708) 389-4021

11855 S Cicero Ave
Alsip, IL 60803

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashidi B.  |  First Impressions 
Clasificación:
1.0

I reserved a 26' truck from Midlothian Hardware for 10am. I received a call at 7:30am telling me that the truck was not available and had no other trucks available to me at all. I was stuck with no options and had to scramble to find a moving truck. When I did, I went to the Alsip location where I waited for 1 hour just to get the truck itself. This location had 1 person working there and a line almost out of the door. I am very disappointed in the service I received.

Kristen F. 
Clasificación:
5.0

Staff was outstanding! Will do business with you again because of this. Thanks again

Donald M. 
Clasificación:
3.0

The after hours checkout was horrible. I downloaded the app as well as used the browser and only got the message that I had no reservation. So I left the keys in the drop box and had to take pictures just for my own record not great at all

Twilonda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sydney P. 
Clasificación:
4.0

Just a great experience. Everything was safe and on time. Thank you!!

kurt S. 
Clasificación:
2.0

Not happy that I am charged 2 dollars for returning the rental after hours when your portal and phone support are not working properly. I will dispute those charges

BASHIR H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

elena W. 
Clasificación:
5.0

The equipment was clean for the most part, however the windshield was hazy making night driving difficult. It would be hugely helpful if when sanitizing the vehicles, assurances are made to include making sure the windows too are clear.

Tracy C. 
Clasificación:
3.0

Mobile check in was not working or check out-

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark AND Kathy T. 
Clasificación:
5.0

Nothing. Please keep up the great work. The young lady was perfect. My wife & I enjoyed her knowledge & pleasant service. All the gentleman were extremely professional & thoughtful. Great experience at the Alsip location in IL.

CLAUDELL C. 
Clasificación:
5.0

The process of checking in/out went smoothly. I dont like that I was charged twice even though on of those charges will fall off. I dont like my money being tied up like that.

Tracy C. 
Clasificación:
5.0

staff was very professional and friendly

Samer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Odell K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan D. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHIRLEY W.  |  Overall Experience 
Clasificación:
5.0

Thank you for the lady who helped to fill the info , she's fantastic

Ahmad A. 
Clasificación:
1.0

I rented a truck (Contract No 26279061) and have a problem with the charges. When I picked up the 10' truck, it did not have a full tank of gas. The gauge showed that the tank was filled somewhere between Full and 3/4 Full. I thought nothing of it at the time and drove away after confirming the truck's cosmetic problems as well as the mileage showing on the odometer. I have rented other vehicles from the same location and knew that I would be driving it twenty two miles round-trip (see Contract No 24699657). Given that the vehicle's MPG was on the 11-12 MPG range, I stopped to refill. It ended up being just under 2.1 gallons of gas (I can send the receipt from the gas station if you like) which should have meant that there should not have been any Fuel Charge. The U-Haul representative who checked in the vehicle when I returned it said that I was being charged $12.00 for what appears to be 2 gallons of fuel. I tried to be rational in my explanation to him that it was not possible. At this time, I would think that U-Haul would remove the $12.00 charge from my credit card for a number of reasons. The first reason being that U-Haul should never rent a vehicle to a customer that does not have a full tank of gas. The second reason is that there is no way that the vehicle would have used more than 2.1 gallons of gas to travel twenty two miles. The third reason is that since I have rented vehicles from U-Haul a number of times in the past, U-Haul should do what they can to not lose a customer such as myself.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

torrance J.  |  Overall Experience 
Clasificación:
5.0

The staff very friendly and helpful. I am happy that I am with Uhaul storage.

germaine j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

elena w.  |  First Impressions 
Clasificación:
1.0

I was in vehicle 5511 and the brakes did not work the steering was extremely loose I was all over the place I was fighting the vehicle more than concentrating on driving there's a large puddle of fluid in my driveway, and to begin everything the online pickup did not work so I had to wait until the facility opened.

Peter A. 
Clasificación:
3.0

The young lady that was responsible for cleaning the U-Haul trucks was rude and confrontational

chanita b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hurley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha P. 
Clasificación:
5.0

Everything went well and was fine

Roy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret S. 
Clasificación:
1.0

I've had previous poor experience with this facility. Made an arrangement to limit contact with this facility but was forced to fully use this facility and once again it was a bad experience. Overcharged for gas the manager on duty was ridiculous. The regional manager promised to make things right but it's on me to make sure I actually get a refund for something I should never have been charged for to begin with not to mention the time it took to actually get a person on the phone following multiple disconnected phone calls over the duration of an hour and a half. I never want to deal with any of these people again!

Adam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillie c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
4.0

Having the additional equipment requested. Dollies, etc. It was a bit difficult without the extra one I requested.

melinda E. 
Clasificación:
4.0

Nothing yet. Service was quick and friendly. This is my second rental from here in past 2 yrs and service has been great.

Glen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIVIAN S. 
Clasificación:
3.0

Returning the truck was to difficult

brenda F. 
Clasificación:
5.0

Post a miles to gallons of gas chart so the renter has an idea how much gas is needed to return the truck at the same level it was rented.

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLIY A.  |  First Impressions 
Clasificación:
5.0

was perfect

william C. 
Clasificación:
5.0

I have used you multiple times for moving and have been VERY satisfied every time with your customer service and equipment. Keep up the good work!

todd O. 
Clasificación:
5.0

Keep up the good work.

shelley o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

denise r c.  |  Overall Experience 
Clasificación:
5.0

The only problem is the access door sticks when trying to open

Steven K.  |  Overall Experience 
Clasificación:
4.0

The lock pad wasn't working and stuck

HANAN S. 
Clasificación:
5.0

Super easy process-mostly online! Friendly staff

wendy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
1.0

The truck I ordered was not available. The reservation team basically told me there was nothing they could do. I will not be using U-Haul again

Travis B. 
Clasificación:
2.0

First the equipment was beat up. Both sides air package was pushed in. Then there was a rattle under the truck while driving. The final straw was when I called the store asking about returning the truck to a different location. The lady that answered had to be asked for was the same question (what is the cost to drop at different location) over and over and had to be reminded I was the customer as she was guilting me into returning the call not to them. Finally while checking out a woman had her well under 16 year old daughter assisting with processing paperwork. Not a big fan of having a child have access to my information v

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

muath S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tysherry C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmen G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland P. 
Clasificación:
3.0

Not pleased with my u box delivery. It was extremely late delivery with no heads up from anyone in the office. I had to have my movers extend their time because the delivery was late. I was told I would be refunded the delivery fee but that did not happen.

Tahlee M. 
Clasificación:
5.0

Ensure inside windows have been cleaned.

Webb H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ted T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory R L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H.  |  Overall Experience 
Clasificación:
1.0

Rude and workers have no knowledge of what they need to include in their explanation of the hidden fees and charges.

Jesus T. 
Clasificación:
3.0

Not ask for your Credit card number over the phone when you are just Reserving the Equipment.You can charge us for Gas but can't or want give us our money back when we put to much gas in the Trucks

Alicia D. 
Clasificación:
5.0

No improvement needed

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Ann K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg F. 
Clasificación:
1.0

Because they charge for use the dolly I'm not use because they not tied good and the truck was clean and they charged for clean

ARMANDO C. 
Clasificación:
5.0

No improvement needed. Thanks

Charles S. 
Clasificación:
5.0

Thanks excelente service

Felix P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina F. 
Clasificación:
5.0

Great service

Richad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
1.0

Management need to contact customers in a timely to resolve concerns. I'm still waiting on a phone call from the general manager since I rented the vehicle.

Isaac M. 
Clasificación:
5.0

Working had great personality.

Jacqueline W. 
Clasificación:
5.0

Excellent Service and vehicle

joseph T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome O. 
Clasificación:
5.0

Everyone was friendly and helpful

Tony B. 
Clasificación:
4.0

truck i rented had drink carrier that would fall down no big deal over all great rental

Eddie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Keep up the great work.

Donald M. 
Clasificación:
1.0

They charge me extra

Khaled E. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS E. 
Clasificación:
5.0

Ninguno

Wesley W. 
Clasificación:
5.0

I had a situation that day and the staff were more than helpful to assist us also the flexibility of me getting things taken care of was amazing and thank you because I was reimbursed because I could not actually use the unit thank you again for making things easier

Anita C.  |  Overall Experience 
Clasificación:
5.0

Very organized, knowledgeable, professional and friendly. Our equipment has always been available as contracted.

MARGARET T. 
Clasificación:
5.0

Staff was friendly and competent.

DELORES M.  |  First Impressions 
Clasificación:
3.0

Hard to get equipment u want. People friendly, equipment availability not so good.

kEVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles R. 
Clasificación:
5.0

I checked in prior to going to the facility. However, the app/website would not accept me. It wasn't a problem with the facility or the staff. It seemed to be a problem with the app/website.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND J. 
Clasificación:
5.0

Your fine.

carolyn R. 
Clasificación:
5.0

continue the great service/employees were nice and knowledgeable! I would definitely recommend this particular uhaul to a friend

Matthew B. 
Clasificación:
4.0

Xavier was a huge help, explaining how to hook up the trailer. He was also there to help when I returned, to help me back-up and return. We will be back!!!

rebecca P. 
Clasificación:
5.0

The workers are always helpful and courteous.

MONAI S. 
Clasificación:
3.0

Truck had severely bad steering issues and was dangerous to drive. Equipments need to be fixed for next customer - it will fail.

John B. 
Clasificación:
5.0

Great service. Checking in and returning the truck was no problem. The staff are great, both courteous and efficient. I rented a 10ft box truck. The truck ran well, no problems. The truck was easy to drive and that includes surface street and highway driving. It easily held all that I was moving, in fact I could have loaded more. The truck was very clean both in the cab and the cargo area. I wouldn't hesitate to move furniture and personal belongs in these clean trucks. I thought the price of the rental was very reasonable. I will rent from them again when needed.

Martin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

all good

chris P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan M. 
Clasificación:
5.0

Very easy to rent and friendly helpful employees.

Robert G. 
Clasificación:
5.0

Not a thing. I was very pleased how easy it was for me to my rental and return it.

cassandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garford E. 
Clasificación:
5.0

N/C

Peter B. 
Clasificación:
5.0

Nothing, very professional and helpful staff! I will be renting again from this location.

Benjamin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason N. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tonia k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL W.  |  Online Move In 
Clasificación:
3.0

Rates in store mentioned $114 for a 10x5 while online we were told they bumped up this past year to $127

Torrey W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CLEMMON R.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kendra N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

peggy b.  |  Overall Experience 
Clasificación:
5.0

Excellent staff and facilities! Thank you!

Nicole W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

yancy b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Janette C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

linda k.  |  First Impressions 
Clasificación:
5.0

I love u-Haul this is my first time took advantage proud of you guys

Homayoun W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aisat O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nellie W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra G.  |  Overall Experience 
Clasificación:
5.0

very friendly and helpful staff, great facility and your manager Diana was a pleasure to work with

LEE G.  |  First Impressions 
Clasificación:
3.0

Thought it was run down muddy and over priced.

Randy J.  |  Overall Experience 
Clasificación:
4.0

It will be helpful to have some garbage can somewhere. At least one by the entrance to the office.

PAWEL S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tocarra S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FELISHA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aisat O.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

matt m.  |  Overall Experience 
Clasificación:
5.0

This U-Haul Storage was one of the most cleanest well lit very reasonable price the people working there was very nice and kind I will recommend this U-Haul storage place to friends and family keep up the great work!!!

August C.  |  Overall Experience 
Clasificación:
5.0

I don't remember the top inside the rooms being open that much… hope the neighbor don't reach over and grab any of my boxes… just a security concern. Other than that, experience was good. Stellar service!

Anthony G.  |  First Impressions 
Clasificación:
5.0

Well kept, very friendly staff with bedside manners love ed it

DEBRA C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carina S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl E.  |  First Impressions 
Clasificación:
5.0

I am very satisfied with the customer service, level of security, & cleanliness of the storage facility. ¡Gracias!

Sarah A.  |  Overall Experience 
Clasificación:
5.0

The customer service representative was kind, informative and efficient. I will recommend this store facility to my family and friends for their storage needs. Thanks, Alesia

ALESIA L.  |  First Impressions 
Clasificación:
5.0

However, we arrived before closing time Too we g had already gained access to the security intrance as well.. Unfortunately,as we began to unload our truck the facilities locked it's doors.

Angela W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John K.  |  First Impressions 
Clasificación:
5.0

Customer service was amazing

Markuiest c.  |  Overall Experience 
Clasificación:
4.0

I'm sure it cost more but they should make this climate controlled. Burned up in late August moving in. Kinda chilly when when I moved out in October. Workers were always nice and pleasant.

TIFFANY P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gloria H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHENYA H.  |  First Impressions 
Clasificación:
5.0

THE BEST U-HAUL experience I have ever had. Each time I use them I leave completely satisfied . General Manager is always outstanding and the over all attitude and competency level of everyone on the property makes this franchise stand out head and shoulders above every other. Because of my experience here at this location I will use other haul services throughout the country. GM Diana is such an asset to this company. If I still had my business, which I recently sold, I would hire her immediatly and double her pay! She is that OUTSTANDING.

TIMOTHY C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary D.  |  Overall Experience 
Clasificación:
5.0

A very pleasing experience from start to finish. Great customer service.

Shirley D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

peggy b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deveonte M.  |  Overall Experience 
Clasificación:
5.0

The staff was excellent with getting me settled into a unit despite my reservation being incomplete. It was extremely convenient to rent a truck and have storage at the same location!

Brandon P.  |  Overall Experience 
Clasificación:
5.0

Simply put, THE BEST u-haul experience I have ever had. Always leave the facility totally satisfied with service, cordiality, and professionalism. In particular, the General Manager Diana Rios should be singled out as fantastic resource for your company. I just sold my business but had I not I would have done all in my power to hire her away from you. She sets a great example and she should be promoted up the line ASAP.

TIMOTHY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Therese G.  |  First Impressions 
Clasificación:
5.0

Diana Rios the manager at Alsip, Illinois addressed my concerns immediately and I appreciated her professionalism. If I ever needed storage again, because of her and how she handled things, I would choose Uhaul again. Thanks for hiring quality people.

Nicole r.  |  Overall Experience 
Clasificación:
4.0

It was good and convenient. I think the price is a little high for a 5 by 5 cube. I would like more info on something slightly bigger

Andrew A.  |  Online Move In 
Clasificación:
5.0

Great.

David B.  |  Overall Experience 
Clasificación:
4.0

I'm just a little annoyed that my auto pay did not update for both my units. I am happy tho that I got a courtesy call when one was not getting paid and fees were waived. Thank you very much!!

HEATHER L.  |  First Impressions 
Clasificación:
5.0

Lauren Emery at U-haul customer service resolved my payment issue with no trouble. Diana Rios at the storage facility in Alsip, IL is always very nice.

Kenneth V.  |  First Impressions 
Clasificación:
5.0

Staff was awesome and got everything completed in a timely fashion

Brandon P.  |  First Impressions 
Clasificación:
5.0

The cashier was very friendly and very understanding

August C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leticia B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ADRIENNE D.  |  Overall Experience 
Clasificación:
4.0

Everything was great and the process was smooth

Keisha M.  |  First Impressions 
Clasificación:
5.0

We had a great experience renting from this facility for over 2 years.

Jennifer L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie W.  |  First Impressions 
Clasificación:
5.0

The team members were very helpful and professional. Courteous, friendly and I highly recommend this U/Haul for rental and storage. Thank you ! !

GABRIEL M.  |  Overall Experience 
Clasificación:
5.0

Friendly courteous helpful staff from beginning to end

Lawrence C.  |  Overall Experience 
Clasificación:
5.0

Need more elevators at different parts of the building for storage. It is hard to get things in storage when the elevator is far away from many units.

SCENECIA C.  |  First Impressions 
Clasificación:
5.0

It’s was a great experience

GREGGORY M.  |  Overall Experience 
Clasificación:
5.0

Friendly, hears you, responds with care and concerns , treat you like a satisfied customer, the respect is with such curtesy I'm appreciative of the way this sore has treated me . I will always recommend you guys . Thank you UHAUL FOR BEING THERE FOR ME.

WANDA B.  |  First Impressions 
Clasificación:
5.0

Diana was wonderful in assisting me in accessing the building, finding my unit and explaining everything. The out of state movers we used were very impressed with the availability of moving carts that made the move of our items seamless. Only problem faced was of my doing. I originally thought my belongings would all fit into a 5x5 unit which I had secured the later part of April. Early morning on the day of the move I thought again about the space and rented another 5x5 unit. Good thing I did as I did require more space. If I had been a little bit more realistic about the space I could have just rented a 5x10 unit. But as I said that was my problem and had nothing to do with Uhaul.

Ann W.  |  Online Move In 
Clasificación:
5.0

Diana was very helpful, personable and friendly as she personally walked me through the storage unit and instructed me on how to gain access to the building and most importantly how to find my storage units. I had originally just rented one unit (5x5) and then the day of furniture delivery rethought the space and decided to rent another unit (5x5). Renting the second unit online was seamless and I was lucky to get the second unit on the same floor and area as the first. The provided moving carts made unloading the moving truck for the movers easy and efficient. I would highly recommend to anyone looking for storage needs. May I say agin how professional and thorough Diana was at explaining the process.

Ann W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M.  |  First Impressions 
Clasificación:
5.0

I'm grateful for all the help that this facility and staff. They worked with me on payment arrangements. It was great working with this team. Thank you Telesia

telesia j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NEREIDA C.  |  First Impressions 
Clasificación:
5.0

Awesome customer service

Alicia t.  |  Overall Experience 
Clasificación:
5.0

Perfect professional and efficent

KAREN C.  |  First Impressions 
Clasificación:
1.0

I found a bed bug on my furniture!

Deniqua B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN C.  |  Overall Experience 
Clasificación:
5.0

I was at another storage facility and was not happy... I am VERY HAPPY I made the move to U-Haul !!!! THANK YOU FOR EVERYTHING YOU DO !!! The Cook's

ROBERT C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia k.  |  Overall Experience 
Clasificación:
1.0

Got my things stolen

MOHAMMED K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIEYANNA J.  |  Overall Experience 
Clasificación:
4.0

I was recently promoted by the company I work for. Moving up to a new position can be overwhelming. I needed a place where I could park my work truck and plug it in over night, receive orders (packages delivered by UPS) and store everything that I need to store safely and conveniently in temperature controlled environment. The staff here at U-Haul Alsip made me feel welcome. They were friendly and more then accommodating. The whole facility, (from the main building, storage lockers, office and parking lot) ,is well maintained and clean. The are many storage facilities around, however, if you want peace of mind knowing your personal and or professional needs for storage are met then I HIGHLY recommend using U- Haul in Alsip IL.

Bryant R.  |  First Impressions 
Clasificación:
5.0

Splendid service.

Asia H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Antraniqua D.  |  First Impressions 
Clasificación:
5.0

Great people to work with they really try and help. I had two rooms would definitely use again

Jack K.  |  Overall Experience 
Clasificación:
5.0

I had no problem with this facility and your staff have been awesome and amazing!!! If I ever am in this area and need to have a storage unit again I'd definitely come back here. I am so pleased that I chose U-haul Storage in Alsip as oppose to other at the time!! Again very very pleased!!! Thanks!!!

Vernie L.  |  Overall Experience 
Clasificación:
5.0

Very professional, helpful, and caring .

WILLIAM D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joshua R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted S.  |  Overall Experience 
Clasificación:
4.0

Facility is well maintained and staff were professional. I was disappointed by two surprises-1) taxes were nearly 20% and 2) free first month storage promotion does not apply to vehicle/RV storage. I would understand these if I knew upfront when making the reservation online. However, neither of those items were communicated, and in fact, in my confirmation email, my first month balance due was $0 and my rent payment was 20% less than what I'm having to pay. Things that would have been good to know while I was deciding. Taxes are way too high and are ridiculous.

William S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vaketa C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack K.  |  First Impressions 
Clasificación:
5.0

I'd like to give an extra special shout out and THANK YOU to the Alsip team that has helped me get settled in with my Ubox move from Ocala, FL . Cannot express how well my move-in went with Andrea, Jeany & Adrian! They ALL went above and beyond to turn my frazzled day into a relieving, memorable experience! What a Class Act Team you have working at your Alsip, IL location and I will make sure I spread the word殺 Thanks again Andrea, Jeany & Adrian !!

Carlene Z.  |  First Impressions 
Clasificación:
5.0

Everything was great. The staff at the actual site was too nosy for me though.

Tammara W.  |  Overall Experience 
Clasificación:
5.0

Overall way better experience then I had with Public Storage in the past. Will definitely use Uhaul in the future.

Julie L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammara T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen K.  |  First Impressions 
Clasificación:
5.0

Great staff. Very Helpful hard working staff.

Gene H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B.  |  Overall Experience 
Clasificación:
3.0

The staff is friendly and helpful. I found mouse droppings in my storage unit.

Theresa W.  |  Overall Experience 
Clasificación:
4.0

I had a storage unit there for several years, and when making payments or any help when I became ill, everyone showed kindness and helped me when I needed it the most. Me Diana n Ms Jean were very helpful this last time with my being out of work, they were kind n patient as my son n I can't things moved out finally after all these years:) All the staff have always be accommodating n helpful after all these years. Thanks for everything everyone!! Stay safe, many blessings!!!

TANYA T.  |  Overall Experience 
Clasificación:
5.0

Overall a great experience, I've always used uhaul for my needs and will continue to

KYLE F.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Aron C.  |  Overall Experience 
Clasificación:
5.0

I love this storage facility it is nice and clean and secured thumbs up to all staff

darnesha H.  |  Overall Experience 
Clasificación: