Comentarios del cliente para U-Haul Moving & Storage in the Heights

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage in the Heights

Grado total:

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Kenneth F. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Darleen M. en

Grado:

Everyone there was very accommodating. We were very tired and they were helpful! Would recommend them to anyone looking for a storage place!

mark S. en

Grado:

Excellent across the board

Tate N. en

Grado:

El cliente no dejó un comentario.

Clifford O. en

Grado:

El cliente no dejó un comentario.

Sharon P. en

Grado:

Make sure each employee is informed as to policies on items purchased and ability to return. I had to purchase a ball hitch, the employee said I could return it at my destination. That destination said they could not take it back. I tried to return it at the local business that I purchased it at. They also said they could not take it back. They provided me with false information. Very misleading.

gretchen K. en

Grado:

El cliente no dejó un comentario.

Amanda P. en

Grado:

When I was dropping it off I arrived before a lady wanting to fill her propane tank the employee went out and helped her first. It would be nice to be helped in the order we arrive.

Shonna H. en

Grado:

El cliente no dejó un comentario.

Grant B. en

Grado:

U-Haul offers a free month of storage, but all the UHaul dealers in Billings are 100% full!! So when I arrived, they said they had one unit available, so I spent an hour unloading heavy stuff into the unit, then the dealer said it wasn't actually available and made me pack it all up again!! What a mess! I hope to never use UHaul again if I can help it.

holly S. en

Grado:

Quick efficient customer service. Staff was very kind, professional and helpful. Definitely will return if/when occasion arises.

Gerald S. en

Grado:

El cliente no dejó un comentario.

mike D. en

Grado:

David and his crew are the best

Kenneth F. en

Grado:

Good customer service

Jon U. en

Grado:

El cliente no dejó un comentario.

Grady B. en

Grado:

Your vehicle needed to have the brakes fixed. Also the engine was missing and sounded like it needed alot of work. You should really have that unit looked at. Otherwise your staff was outstanding at this location.

Angela M. en

Grado:

Fast and efficient service. Good people.

Mark M. en

Grado:

El cliente no dejó un comentario.

JACKIE K. en

Grado:

El cliente no dejó un comentario.

JAMES V. en

Grado:

Satisfied with present performance!

Michael L. en

Grado:

The truck was new and in excellent condition. The tow dolly however had a broker fender and the right tail light was only partially operable. I had to stop in Missoula to have a Uhaul fix the tail light.

Cindy B. en

Grado:

The attic area leaked rain during the move and damaged items of value. The area had been damaged and the repair was not adequate. This was disappointing to receive a vehicle which was not weather tight.

Jeanette B. en

Grado:

El cliente no dejó un comentario.

Nick H. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

I have used Uhaul for over 2 years now for my business needs. At first the service, vehicles and staff were great. However, the last two times I have had issues or needed to rent trucks I was treated rudely, disrespectfully and I am now thinking about using budget.

Minh W. en

Grado:

Seen on Yelp bad reviews ... totally opposite of those. Staff was helpful.

Susan S. en

Grado:

Windshield was dirty, inside and out on rental truck. 5x8 trailer was rented in Billings and the computer said it needed to be turned in at Fargo the next day. Customer service called me to follow up, truck ran well.

Richard V. en

Grado:

When you put a due date on the paper, make that the due date. Do not put a date, then charge extra. We were not told that we would be charged extra. We were told to bring back on certain day, and we returned early.

Carl C. en

Grado:

El cliente no dejó un comentario.

angie J. en

Grado:

kgl

Dellas D. en

Grado:

NOT HAPPY! GOT THE TRAILER AND SMELT OF FUEL!! I HAD TO CLEAN & DEODORIZE IT MYSELF! ONLY GOT A $10 CREDIT! NOT GOOD CUSTOMER SERVICE!!

Claude S. en

Grado:

Used u r trucks over 50 yrs n a lot of moves Only one truck broke down in that time

Jenna B. en

Grado:

El cliente no dejó un comentario.

Margie K. en

Grado:

They were very helpful

Janice D. en

Grado:

The u haul facility was clean and well maintained. The staff was very nice and helpful.

Michael L. en

Grado:

Your customer service agent was exceptional. He was patient even though it was fairly busy. He answered my questions and even made sure I knew where the unit was. Great service!

Thomas S. en

Grado:

Not impressed with man at counter gave me Storage unit that would not work said he was getting me a different one Hour later I went back in to see what was going on he was spaced out and didn’t even

Eleanor C. en

Grado:

Dave Smith the manager was cooperative and available when needed.

brad d. en

Grado:

The facility served our needs and the overall experience was positive.

Margie K. en

Grado:

It was good I’m having a little hard of a time figure out how to use the gate card but the people are fantastic

RICO G. en

Grado:

The employees were extremely helpful and answered all our questions.

Sue S. en

Grado:

Thank you! Awesome to have a free month - - total life saver!!! :::: huge grin::::

Michael H. en

Grado:

Stuff is super great

sheryl n. en

Grado:

Sold me a lock and the key broke soon after. They were unable to assist with the problem. Took me over an he to get lock off and was speedy. Also truck so Was a gas hog.

Lisa H. en

Grado:

Excellent service!

DIANE G. en

Grado:

Thank you.

Kim C. en

Grado:

The experience at this facility was great. The employees were very professional and friendly. Everything is here that you would need for a quick and painless move.

roberta q. en

Grado:

I was assigned a unit that for 1 couldn't find, 2 customer service couldn't help, 3 paid for 24 hr access and couldn't even use it. Made 2 trips n still got no where.

Roger D. en

Grado:

Manager was great

Pamela S. en

Grado:

David and the whole crew was so kind and helpful! I am so Thankful to have all our home furnishing out of storage but was also grateful to have a safe place to store our belongings. Thank You for your

raY C. en

Grado:

Very impressed by the whole establishment. First thing I noticed was how clean and organized the entire site was. Then I made contact with a very knowledgeable, polite and helpful the staff was.

Roger D. en

Grado:

Great Owner. He was very multitask being the only one in front. Great customer service.

DAVID L. en

Grado:

Ed and Dave were most professional and courteous in their endeavors to provide the very best customer service. There was an anomaly with the return date, in which they quickly resolved. Will use again

Kery W. en

Grado:

Thanks

ROBERT W. en

Grado:

The alarms were never accurate. They never worked right. Staff was very friendly though, facility clean. Move out day was tough, major ice build up in front of unit.

BRADFORD H. en

Grado:

I’m giving this place 5-stars for the way they handled my business promptly, didn’t charge me for damage to the chains on the trailer from a cross country move, and the size of the storage on-site.

Dave A. en

Grado:

Awesome staff! Thanks for all your help.

rose h. en

Grado:

David is an Amazing guy he helps customers out very much. But my experience on Dec 23rd 2018 was not good. My truck broke down twice and the gentleman working that evening was rude.

Stacey I. en

Grado:

The guys were awesome! Gave a veteran a much needed discount and we didn’t realize the 1st month for storage was free with the truck rental which helped my friend out tremendously. Thank you so much!!

Joseph V. en

Grado:

Friendly staff

Angela C. en

Grado:

Very helpful staff, decently priced.

Steven H. en

Grado:

Very organized, efficient layout. Staff very responsive.

ALEXIS D. en

Grado:

Was lovely to know my items were safe as I was away for several years. Thank you again for your fine service.

Jennifer F. en

Grado:

David the owner was very accommodating.

Riley W. en

Grado:

William at the Billings, Montana facility is definitely underpaid and worth significantly more regardless how much you pay him. He went above and beyond to help position our trailer into a secure Unit

martha p. en

Grado:

We really like this facility the staff is great location just right super clean.

april s. en

Grado:

The manager and the employees here were amazing. Very friendly and fast with helping. I would recommend this place to everyone. A free one month storage when you use a uhaul as well very convenient

Havalah I. en

Grado:

The employees were very helpful and friendly.

MARY G. en

Grado:

Thank you

Robert S. en

Grado:

David the manager was very helpful through the ordeal that my moving company dealt me thanks for the help

Gabriel L. en

Grado:

It was a great experience to keep our stuff in the storage. Employees are very nice courteous to us. They helped with so much everything was clean an we didn’t have to worry about anything we got hrl