Customer Reviews for U-Haul Moving & Storage at West Waters Ave

3,482 comentarios

5404 W Waters Ave   Tampa, FL 33634
(Just East of Anderson Road)

(813) 249-9677

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(813) 249-9677

5404 W Waters Ave
Tampa, FL 33634
(Just East of Anderson Road)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Things that can be improved: Booking and extending time on reservation methods. Explaining more your options when client comes. Spent 2 hours to get an extension of time (2 more hours) on reservations but was unsuccessful in getting someone in the line from the store or 800 customer service number. Finally had to give up and wait until they had to call me, ended up getting the extended time without extra charges (which I appreciate) but overall has been a good experience. Car was brand new too, which is a plus to the company.

Digno L. 
Clasificación:
5.0

Everything was great

Joel C. 
Clasificación:
5.0

Todo está bien

ROSMERY A. 
Clasificación:
5.0

I don't with two different employees of yours and both of them were professional friendly I made the process of rental easy

Lane M. 
Clasificación:
5.0

Nothing.

Walter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
5.0

Can't think of anything!

Paul B. 
Clasificación:
5.0

Outstanding experience.

Tim J. 
Clasificación:
5.0

El cliente no dejó un comentario.

alan L. 
Clasificación:
1.0

Will never rent from this location again. The contract is written for 200 miles no matter how many miles you plan to use it. And falsely states the rental charge is $79. The correct agreement for the truck i rented was $19.95 a day, and .69 per mile. The contract should state that. The location i normally rent at always shows the agreement accurately.

SANDRA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon T. 
Clasificación:
5.0

None. ,this is great

Carmelo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osmani E. 
Clasificación:
5.0

El cliente no dejó un comentario.

william S. 
Clasificación:
2.0

They messed up my trailer reservation and gave me a trailer with a different RV # compared to the RV # I had on my contract. That complicated a lot of coordination when I tried to reserve the trailer for an additional day. I had to wait over an hour at the site just to resolve the issue with the CSR's working there. When I returned the trailer, the guy outside could barely remove the trailer from my truck and as he unhooked it, the trailer immediately went forward and hit my truck (luckily hit the trailer hitch and not my actual truck). I was standing there so I caught the trailer rolling forward before actual damage occurred. Overall, I was disappointed with the experience and do not look forward with renting equipment again from this location.

Luis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

maikel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita R. 
Clasificación:
5.0

All employees that I interacted with (making reservation on telephone and two at the store (picking up and dropping off) were polite, professional and did an outstanding job. Please commend them.

Rodger M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron G. 
Clasificación:
5.0

No tell lies about the gas, I mean the guy that receive the truck lie about the gas and pretend to charge the client full tank, but the tank is a one quarter full. Be honest with that

Flavio W. 
Clasificación:
5.0

You're doing an excellent job

AMINATHA J. 
Clasificación:
5.0

I have yet to receive my money back and I'm just trying to figure out why I have not

Kaleah D. 
Clasificación:
5.0

todo bien mantengan igual todo

Juan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
2.0

Terrible wait. Only 1 person working the desk

James R. 
Clasificación:
3.0

The service is extremely slow. There should be at least 2 people checking people out. There is alway only 1. We have multiple storage units here and rent equipment weekly. There should be special expedited services for VIP customers.

James R. 
Clasificación:
5.0

Excellent service

Tamas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

YANKIEL C.  |  First Impressions 
Clasificación:
4.0

My only complaint is that they were out of the blankets I reserved so I had to go to another location last minute to get some. Luckily I checked the day before so I had time to get some. A heads up would have been nice.

Michael K. 
Clasificación:
3.0

I went to Uhaul three times and each time is took longer than it should. Only one representative at the counter. I was charged for an extra day, got the refund I was owed but took time out of my long day and no one could explain why I was overcharged. I did receive a call the day I returned it asking when I was going to return it and I told them it had been returned early.

Robin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro H. 
Clasificación:
1.0

We had a truck reservation and when we got there, after waiting in line for 20min, there was no truck available for us. The clerk was less than enthused to help us. We ended up getting a van which worked out, luckily. But if there is not a truck available, I shouldn't be able to book one, as I could have made the reservation for a different day.

Scott W. 
Clasificación:
1.0

Relocated to a location 20 minutes away and charge us for milage and gas. Was told i would be able to dispute the charge but never received the email. No notice was given about the relocation. Missed a pickup location due to this. Process took too long.

alexander julian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sulem D. 
Clasificación:
5.0

We have had multiple storage units over the years and always at the Water's location. The manager has always been extremely helpful as well as the staff. Would definitely recommend this location.

Donna W.  |  Overall Experience 
Clasificación:
5.0

Keep doing what you are doing!

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
3.0

Customer service was good but rental service was awful

Gonzalo C. 
Clasificación:
1.0

Truck was loud and door didn't close properly. When returning the truck there was only one employee working and 17 people waiting in line. Customers waiting a very long time with no help.

George B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela V. 
Clasificación:
5.0

Cannot see any improvements that are needed. They did a good job. I got in and got out they didn't waste my time.

George O. 
Clasificación:
5.0

El cliente no dejó un comentario.

gemmis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASTERIO B. 
Clasificación:
1.0

Pésimo servicio te engañan y además te roban no se puede confiar en ellos no chequie la cantidad de gas en el documento que me entregaron pero si le tome una foto antes de salir y cuando lo entregué me dijo el que me recibió qué esa foto no significaba nada que tenía que haber revisado el documento dónde aparecía la marca del gas además de su maltrato verbal horrible no sé cómo ocupan a este tipo de personas realmente no son buenos para llevar ningún negocio adelante sin palabras.

Yoel M. 
Clasificación:
5.0

The only issue I had was the guy did not tell me I needed a lock. So I had to go buy a lock but other than that great place and service.

Judith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osmani E. 
Clasificación:
5.0

Staff was very helpful.

Renee T. 
Clasificación:
5.0

excellent customer service & communication. This is the second time doing business at the same location. ¡Gracias!

john P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S.  |  Overall Experience 
Clasificación:
5.0

Gracias

Rafael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAMIEN B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dudley V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor S. 
Clasificación:
5.0

Gracias

jorge O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMINGO B.  |  First Impressions 
Clasificación:
1.0

Have integrity first and foremost. Be clear about the online options you offer and never charge a customer for non-existent fees.

Ramsey C. 
Clasificación:
1.0

It took me 1 hour to check out with prior reservation. I returned the vehicle an hour before the closing time but was charged 20 dollars for "after hour". Horrible experience.

Taimoor B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Rebecca G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

Nada

Jorge A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NELSON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osmani E. 
Clasificación:
5.0

Excelent service

YOAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H. 
Clasificación:
5.0

Nice customer service person, very helpful

Henry C. 
Clasificación:
5.0

Smile

William R. 
Clasificación:
5.0

Poor attendance

Michelle R. 
Clasificación:
3.0

Van needed a wheel alignment. Radio was broken and apparently it has been like that for a while.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRO P. 
Clasificación:
5.0

Rafael on Waters Ave U-haul in Tampa was awesome and made our rental experience a breeze.

Mercedes P. 
Clasificación:
3.0

El cliente no dejó un comentario.

LATOYA M. 
Clasificación:
1.0

The truck stop working twice, we also hired the helpers Recomended by uhaul they never shows up didn’t wanted to return the money

CARMEN S.  |  Overall Experience 
Clasificación:
3.0

The pick up location was great. The drop off was different. The employees barely gave verbal directions. They used hand signals instead. The guy removed the equipment from my truck & walked away. So, I asked is everything good because I started online truck return. I checked online to be sure. Overall, no issues or complaints.

Shameeka G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geraldine B.  |  First Impressions 
Clasificación:
5.0

Great friendly people and there to help. Easy turn in. Thank you

Edward D. 
Clasificación:
2.0

Actually reserve the vehicle for the costumer. The van I rented was not ready on time , was dirty (coffee cups and spills left over from the previous user), and the vehicle was given with mechanic issues. I wanted long for bad service

Trinity S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon B.  |  First Impressions 
Clasificación:
4.0

Arrived on time to my scheduled pick up for 10am. Received my truck an 1hr and 1/2 later and was able to check out on the premises. My reservation was done online. I dropped off my truck rental 1 1/2 hours later. So, now I have to pay the $20 after hours charge. In addition the reservation uses the time only that way. To turn in the vehicle took me atleast 30mins to do online. That was because the store location barcode was not in an obvious spot. I checked the door, truck side and other obvious ares where it could be. Finally found a barcode way high above on a memo above a padded multi lock. Return process was very different.

LATOYA M. 
Clasificación:
5.0

Good service

Hugo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

emilson C. 
Clasificación:
1.0

The employees didn't know how to rent anything to me it took 3 of them and over an hour for me to get out and there was nobody in front of me. After all that I accidentally left my tablet in the van that I rented I come back and tell them about it and after tracking the kid down that checked in the van because he had the keys and had locked the van he told me he didn't see it but I left it in the door running navigation when it was finally found it was hidden in the back of the van turned off. Let's just say I won't be going back to this location

William D. 
Clasificación:
5.0

They’re all professional.

juan s.  |  Overall Experience 
Clasificación:
5.0

2 trailers were not serviceable the third was good. Staff VERY good at this location. Yes I will go back there.

Marlen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE H.  |  Overall Experience 
Clasificación:
2.0

New trucks will be a good services.

Alejandro R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVON C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina M. 
Clasificación:
5.0

Good service. Good experience

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzie S.  |  Overall Experience 
Clasificación:
5.0

Guillermo (sp?) was amazing. He was always friendly and very helpful.

Jonathan Scott S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER M.  |  First Impressions 
Clasificación:
5.0

Nothing. All Eccelent

Jorge A. 
Clasificación:
3.0

I did an express check-out and nothing about it was "express". Had only one person working---took almost 30 minutes for me to get u-haul, only to find out my dolly, hand truck and blankets were not ready. FYI: the person working at counter was very nice, but the overall experience not what I was hoping for.

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORIE C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond b.  |  Overall Experience 
Clasificación:
5.0

after the initial set up it was great and I would definitely do a pick up like this again

Latasha A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosa D. 
Clasificación:
5.0

My experience at this location was excellent. The personnel were professional and courteous. I will go back.

Bronnel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio B. 
Clasificación:
5.0

Very easy rental

Angela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH W. 
Clasificación:
4.0

However, the after hour return procedure was not sufficient. I tried following directions to scan the locations barcode to show proof that I was there and I couldn't find the barcode.

TYRESIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill A. 
Clasificación:
4.0

El cliente no dejó un comentario.

raymond b.  |  Overall Experience 
Clasificación:
5.0

Excellent based on what we needed

Guillermo M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica T.  |  Overall Experience 
Clasificación:
5.0

Check fuel levels!

Bruce D. 
Clasificación:
1.0

When I got to the Uhual to pick up my truck , after already making a reservation, there was not a single employee inside . We had to go and search for a worker . Them Encountered problems while checking in , making the process way longer than anticipated. THEN, when I went to return my truck after hours the online website I was instructed to use did not work . I tried it 20 times on two different phones and it did not work. After this I called customer service to make sure I was not charged extra money , and I was on hold for an hour and 10 minutes before they hung up . Resulting me in no help at all and extreme frustration. I do not recommend . It was a horrible experience .

Hannah B. 
Clasificación:
5.0

Check in very nice and knowledgeable

steve s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector R.  |  First Impressions 
Clasificación:
5.0

Muy profecionales. En sus trabajos.

juan s.  |  First Impressions 
Clasificación:
3.0

Slow service.

JESUS B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugo M.  |  Overall Experience 
Clasificación:
3.0

Staff was not friendly during extremely stressful situations. Customer service could have been better. I was told multiple times that I would receive phone calls from the staff and never did.

Kaitlyn M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Secure Solutions Center LLC Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shacoya B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Marialies W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

David S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorine C.  |  Online Move In 
Clasificación:
5.0

This place is really good i got a 5*10 storage temporary due to moving to store things while I settled a few months and organized. The place is temperature control always clean & the staff was friendly and helpful. Thank you Exxon for making the closing account a smooth & easy process for me & my family. Will definitely use this location again, very efficient.

Yulissa M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christina c.  |  Overall Experience 
Clasificación:
3.0

The truck pick up was a disaster as far as having the truck ready. There was a zip tie on our unit and it wasn't made clear if we were to cut it off or them. The clerk had no idea if the lock was included even tho I checked in online the night before and paid and signed and I got an email stating there was a lock which was laying on floor in unit once the movers we hired removed the zip tie. But shouldn't the clerks know the specials? The unit was clean and the store was clean and it's a busy place so they must take care of their units so ask me again In 6-8months how my items are and I will know more for review.

Nicole b.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

evelyn h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca A.  |  Overall Experience 
Clasificación:
5.0

Bien

Alberto S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alfonso l.  |  Overall Experience 
Clasificación:
2.0

The staff who was there two were on their personal phones sitting down against the wall talking to each other and one person at a work desk also on the phone answering calls . Somehow the two other men realized I was there and approached me with an attitude and loud voice like as if they were bothered by me being there. I went to lock my room and the sliding mechanism on the door was worn out to where it did not work properly for me and I was unable to remove my lock the very next day. I went in to the office same scenario as the day before but this time I let them know I was not gonna wait til they got past the level in their games and that I needed their attention Either way I moved out because I would not like to visit this location in the future. The employees act like gangsters talking while making hand gestures and an having unpleasant attitude w an aggressive tone of voice.

Antonio G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy R.  |  Overall Experience 
Clasificación:
5.0

The manager Guillermo Marin was very knowledgeable and attentive. Would recommend this facility to anyone Thank you Mr Marin for your Excellence

Renita S.  |  Overall Experience 
Clasificación:
1.0

I explained that I had a issue with the management in the complex that I was moving to that I could not gain access to move my personal belongings to the apartment and, I was told to not worry about it that I can keep the truck till I can move into my apartment for another couple of hours, well I was charged anyways. And to add to this, this was my second time renting a truck and not having a working AC so it was extremely hot in the cabin. I expressed this and the employee checked it and stated yes, it's very hot. Yet, I was charged! I want a full refund!

Barbara C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace C.  |  First Impressions 
Clasificación:
5.0

Manager was extremely helpful. Thank you.

Dennis P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

verna b.  |  Overall Experience 
Clasificación:
5.0

Mr. Martin was very pleasant and patient.

Teasha W.  |  First Impressions 
Clasificación:
5.0

Atención muy buena

Oleisy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita R.  |  Overall Experience 
Clasificación:
5.0

Great affordable rates, clean and easy to use facility, convenient timings and friendly staff

RAVINDRA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tashanna W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary N.  |  First Impressions 
Clasificación:
4.0

Store manager was a very nice guy! And very helpful.

Arthur M.  |  First Impressions 
Clasificación:
2.0

I had a reservation with a conformation number for an drive up 10X10 unit and when I arrived my reservation was no good???!!!!

Mark K.  |  First Impressions 
Clasificación:
5.0

Excellent service and ease of use

RAVINDRA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE J.  |  Online Move In 
Clasificación:
1.0

Did NOT have the size unit I had reserved 2 weeks prior to move in date - rented it to someone else and only had smaller units available. Only one person working and getting any service took a very long time. He was nice, but not knowledgeable.

Scott W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jose s.  |  Overall Experience 
Clasificación:
5.0

Muy buen servicio del agente

Maria I.  |  First Impressions 
Clasificación:
5.0

The staff was professional

MARTIN G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alex C.  |  Overall Experience 
Clasificación:
4.0

Very Clean storage, Friendly workers, Manager Daniel is PHENOMENAL but PRICES are tooooo High & when having 2 it adds up.... Thank You!

Samuel P.  |  Overall Experience 
Clasificación:
3.0

Staff hit my truck with door and put a dent and scratch. Would have been excellent otherwise.

Richard H.  |  First Impressions 
Clasificación:
5.0

Muy atentos sus trabajadores y profesionales, muy buena seguridad en el área.

MARIO Q.  |  Overall Experience 
Clasificación:
5.0

Fue muy bueno buen trabajo de todos grasias todo bien cuidado y limpio

felix w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice B.  |  Overall Experience 
Clasificación:
4.0

The facility on Waters Avenue in Tampa is outstanding with one complaint. The areas where one would need to unload into the storage facility at the doors are jam packed with employee vehicles and U Haul trucks making unloading and moving into the storage unit a serious hassle. There is no reason that employees must park right at the doors.

Donna W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tarik H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel Q.  |  Overall Experience 
Clasificación:
5.0

Very nice great service

CHARLES L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRESA F.  |  First Impressions 
Clasificación:
5.0

A great place to storage your belongings

RAFAEL R C.  |  Overall Experience 
Clasificación:
5.0

Good location,nice staff.

Roberto G.  |  First Impressions 
Clasificación:
5.0

Amazing customer service Danny & his staff are the best My husband and I relocated from NY to FL The moving co and storage facility where our items were sent was HORRIBLE. The manager Danny & the staff at UHAUL really took care of us and made sure our items were protected and went above and beyond to accommodate us. If you ever move from out of state --use this facility. Super clean, Super friendly, Super helpful

SHAWNIQUE H.  |  First Impressions 
Clasificación:
5.0

El personal muy profesional

MARIO Q.  |  First Impressions 
Clasificación:
3.0

That price was different

Alberto S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Betsy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

elanys m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ryan m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZEL Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Josue D.  |  First Impressions 
Clasificación:
5.0

all very well😃

Enmanuel R.  |  First Impressions 
Clasificación:
4.0

Came at 9:00 pm to get some items and access door did no open after I checked in. Called manager and could not leave message as voice mail was full access was supposed to be until 10:00 pm

Moises S.  |  First Impressions 
Clasificación:
5.0

Every time!!!

Ronald G.  |  First Impressions 
Clasificación:
4.0

Had some problems processing payment on U Hauls end. Had to wait 2 hours to receive truck and hitch. We worked through it and had a good experience.

Harold R.  |  First Impressions 
Clasificación:
5.0

Same experience every time

Ronald G.  |  Overall Experience 
Clasificación:
5.0

Michael Reina was outstanding! Very courteous, professional and showed me how to log in and access my storage place. Very happy with this experience!

Carlos M B.  |  First Impressions 
Clasificación:
5.0

Parking during unload & loading most of the time was blocked with U-Haul trucks waiting to be rented. Need to keep the area free of all trucks * employee cars from the loading areas.

RIchard W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica J.  |  Overall Experience 
Clasificación:
1.0

From the start it was bad. They asked if I wanted 24 hour access, I said yes. They never told me this was extra. They gave me the 4 digit code but not how to use it. We setup auto payments but they did it incorrectly. So 30 days later I was told I was late and that they were going to put a lien on my truck. This was your error. I reached out 5 times to talk to the GM, this was phone and email -to date no response. I was late because they didn't setup auto pay correctly. The employee who set this up did not have the proper training and needed to get the help from the other employee. He toLd me I needed to purchase insurance from, the other agent heard and told him I couldn't get insurance. Problem after problem with no GM willing to help.

Scott B.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work. Thanks

Farrington J.  |  Overall Experience 
Clasificación:
5.0

Representative service was phenomenal. He explained the entire process in a simple format and his personality, attitude was awesome. We admired that. Thank you.

maitland j.  |  First Impressions 
Clasificación:
5.0

Awesome

Carmen P.  |  Overall Experience 
Clasificación:
5.0

Great and fast service

Antonio J.  |  First Impressions 
Clasificación:
2.0

The management here is horrific!!!!! I will not ever recommend this place to anyone no matter how good of a deal that is offered! PAINFUL!!!!

Paula D.  |  Overall Experience 
Clasificación:
4.0

Great place for RV storage. The only ammenity I wish they had was an onsite dump station and water connection on property to fill tank.

Kamron L.  |  Overall Experience 
Clasificación:
1.0

Horrible

JARELLE G.  |  Overall Experience 
Clasificación:
5.0

Very courteous knowledgable service. We had pulled in from a very long move from Maine to Florida and there was no waiting and extremely helpful and welcoming staff.

Kristin L.  |  Overall Experience 
Clasificación:
5.0

All went perfect and speedy.

Russell G.  |  First Impressions 
Clasificación:
5.0

great cx service from you gentlemen pphelp me a front counter

tyrone d.  |  First Impressions 
Clasificación:
5.0

Very professional

Carmen P.  |  First Impressions 
Clasificación:
5.0

Yankiel was a HUGE help.He is truly focused on supporting the customer and providing great service.

david k.  |  Overall Experience 
Clasificación:
5.0

Bueno

Robert A.  |  Overall Experience 
Clasificación:
5.0

Danny went above and beyond to help me he's an awesome manager. I'm glad that this is my store I've used it several times.

wendy k.  |  First Impressions 
Clasificación:
3.0

The employees would always park by the entrance doors under the actual storage facility were customer should be able to park. Plus rental trucks are parked in front of storage units.

MORGAN B.  |  Overall Experience 
Clasificación:
5.0

Great Service :)

Angel L.  |  Overall Experience 
Clasificación:
5.0

Thanks.

Jaime Q.  |  Overall Experience 
Clasificación:
5.0

U-Haul and the Staff did a good work they gave me a free storage for one month. A good Truck that's saved me a lot of gas and money also when Incidentally gets cut my arm they take care to me

Andres M.  |  Overall Experience 
Clasificación:
2.0

The hours were never convenient for me because I work a 9 to 5 job. It was supposed to be climate controlled but when I checked the temperature gauge on the wall it was always above. Staff was nice.

pamela m.  |  Overall Experience 
Clasificación:
5.0

Everything went smooth

RIchard W.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Amanda P.  |  First Impressions 
Clasificación:
5.0

Excelente

Lourdes v.  |  Overall Experience 
Clasificación:
5.0

Thanks to U haul customer service because I rented a 10x15 and wen I went with all my stuff the storage was too small I went to the office and they gave me a 10x20 is was enough to download to fill it

Andres M.  |  First Impressions 
Clasificación:
5.0

Everyone was courteous and helpful I would recommend this place to anybody

Pedro C.  |  Overall Experience 
Clasificación:
5.0

Good persons

Ismael S.  |  Overall Experience 
Clasificación:
5.0

good attention

Ismael S.  |  First Impressions 
Clasificación:
5.0

Team was hospitable, and soo enthusiastic! It was great working with a team that is organized, goal oriented and shows that they care for their business and are always willing to go above and beyond!

Tina F.  |  Overall Experience 
Clasificación:
5.0

Best storage facility i ever used! Extremely clean to the point you could eat food off the floor. Staff was friendly! I will definitely recommend this location to friends and family. ¡Gracias!

Siip Solutions D.  |  Overall Experience 
Clasificación:
5.0

Daniel has the facility and service better than any storage facility any moving equipment company I ever used. I have used many. I am actually going going to miss them. Excelente

Pierre B.  |  Overall Experience 
Clasificación:
3.0

The location is great & the staff is friendly once you finally get a hold of them, but trying to contact them about anything over the phone is impossible. You would need to go into the facility.

Sylvia H.  |  Overall Experience 
Clasificación:
5.0

The general manager is amazing such a great help from the day I moved in until the day I moved out had answers for all my questions and accommodations.

Rosalie T.  |  Overall Experience 
Clasificación:
5.0

Excelente

Bismeiry L.  |  Overall Experience 
Clasificación:
5.0

I felt this was a very excellent well kept establishment. The staff was very friendly and helpful. I felt my things were absolutely safe. If I ever need storage in the future I will definitely return

Josephine J.  |  Overall Experience 
Clasificación:
5.0

Great customer service and the associate was very knowledgeable in knowing what I needed.

Jessica G.  |  First Impressions 
Clasificación:
4.0

Ok

negron w.  |  First Impressions 
Clasificación:
5.0

Great experience. Very helpful.

Heather P.  |  First Impressions 
Clasificación:
5.0

Abc

Jaime S.  |  Overall Experience 
Clasificación:
1.0

Service was awful waitied over an hour. My card was charged more then I was told would be charged. Definitely not a good experience would not recommend.

bret h.  |  First Impressions 
Clasificación:
4.0

Me gustaría que tuvieran en existencia cuartos de 8 pies de altura. Gracias.

Luis S.  |  First Impressions 
Clasificación:
5.0

Ninguno

James D.  |  Overall Experience 
Clasificación:
1.0

They rented out my RESERVED covered parking space, and just said OH WELL, SORRY ABOUT THAT.

Dennis S.  |  First Impressions 
Clasificación:
5.0

Thank you for my storage needs in your facility

joshua m.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing, efficient and knowledgeable.

Rosalie T.  |  First Impressions 
Clasificación:
5.0

Danny & his coworkers @ this facility are a MILLION times more pleasant & efficient than anyone else I have dealt w/@ Uhaul. They have taken my absolutely miserable experience & made end much better.

teresa b. | Reservación
Clasificación:
5.0

The staff was always helpful, professional and with excellent customer service!

eloisa d.  |  Overall Experience 
Clasificación:
1.0

I paid $70 for a truck that needs power steering fluid, truck was shaky the entire time and I was not able to go over 50mph which made me extend my hours with the movers costing me an additional $100

Yamileth P. | Reservación
Clasificación:
5.0

People are very friendly and professional Thanks for service

carlos r. | Reservación
Clasificación:
5.0

The staff was very helpful and professional with our U-Box,

Glenn E.  |  Overall Experience 
Clasificación:
5.0

Professional and excellent customer service!

eloisa d. | Reservación
Clasificación:
5.0

Michael was so helpful the entire time I had my storage unit there and honestly either he was the only one that knew how to do everything, or he just has a work ethic that is out of this world.

nicole p.  |  Overall Experience 
Clasificación:
5.0

Good service, good place to storage.

gladys c.  |  Overall Experience 
Clasificación:
4.0

I got a good service at this U-HAUL facility . Thanks.

Solomon D.  |  Overall Experience 
Clasificación:
5.0

Thank you for keeping the place so clean

DENNIS C.  |  Overall Experience 
Clasificación:
4.0

The staff was friendly and very helpful. I would recommend my friends and families to this storage facility

Audrey D.  |  Overall Experience 
Clasificación:
4.0

Nothing further is needed.

Malory B.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

melinda m.  |  Overall Experience 
Clasificación:
5.0

Staff was exceptional.

wilbert h.  |  Overall Experience 
Clasificación:
4.0

I would recommend storage access being later hours...closing at 7 pm. is inconvenient....only open to 8 pm. on Friday, unable to work & move items. Also climate control at 80 degrees + is too hot!

Susan F.  |  Overall Experience 
Clasificación:
3.0

The storage unit was too little for the amount of money you charge. And the staff was not there when I need it to checkout, the cleaning lady have to find someone to help me and the guy was not friend

carla q.  |  Overall Experience 
Clasificación:
5.0

Great staff!!!!

Lawrence P.  |  Overall Experience 
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