Comentarios del cliente para U-Haul Moving & Storage at Washington Blvd
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Washington Blvd
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Charles C. en
Continued to be professional as you are General manager and staff.
Theresa J. en
Washington Blvd location is great! This location went above and beyond when they did not have to. I really appreciate what you guys did, moving can be so stressful. I'm so happy to have had someone looking out for me during this time. Kudos to you guys in customer service! I will always rent from this location, thank you for being so understanding!
Diane K. en
The gentlemen who helped me were excellent, my equipment was brand new (50 miles on it)... everything was smooth and easy. Whatever you are doing... keep doing that! Thank you!
Charlene G. en
I think y'all do a great job...
anne M. en
The staff was so helpful and professional. I highly recommend this Uhaul location! Will use it again when needed.
DARWIN P. en
None
Jeremy B. en
Online check in process was a hassle. Had to take picture several times before it was accepted. If mobile check in is selected at time of creating a reservation ahead of time photo id should be done at that time. When I was picking up the vehicle it was dark and cold and had to spend 5 minutes or so searching for key box. A map of the location of the box would be helpful
Timothy M. en
Cashier seemed not interested. I got no instruction with the vehicle.
Andrew S. en
Drop-off procedure went smoothly, but personnel wasn't receptive to hearing about my series of unfortunate events. Wasn't much more than a "sorry, contact customer service."
Ethan R. en
Terrible experience. The facility seemed understaffed and was chaotic. After moving out I believe my account was not closed out, then it happened again the next month after it should have been closed
Andrea S. en
If a service dog is in the vechile then there shouldn't be a smell fee of $30 or more. Especially if the dog was only in the front of a 15' for 5-7 mins there's no way my dog left a smell that quick!! I wasn't charged but the charge it's self is retarded!!! So look out for those who have pets don't ride them in the uhauls
BRAD T. en
It was the easiest transaction I have ever completed. Great service!!! Thank you!
David H. en
We appreciated Vince's efforts at helping us secure a spot for our truck camper. His staff was very friendly and supportive as well.
Rocco P. en
I asked to have a receipt emailed to me that still has not happened.
John L. en
Staff service was impeccable, polite, timely, and thorough. Thanks especially to Vincent for handling my concerns promptly and with the utmost understanding.
William S. en
The Eaten Chicken wing in the cup holder was a nice touch... Should check your tucks a little more carefully.
Omer S. en
Very professional front desk team.
Jalen P. en
The U-Haul was over heating. Once I got to the drop off location I was assisted taking my car off the auto tow and my number ripped off. The storage was small and had bugs in the building.
Michael R. en
Third rental here in recent months. I also had a storage unit. Overall the staff is friendly and hard working. Communication is good and the app works well too.
KIMBERLY N. en
The workers are rude and not at all helpful. The storage units on the 2nd floor are hard to access, no elevator, and there were only 2 carts available. I definitely expected more and do NOT recommend.
yiriyah a. en
It was great
Oluwaropo O. en
antwan and vince were very professional and pleasant
ALONZO C. en
I've never really had a bad experience with using U-haul
Joe S. en
When I visited my storage locker all of my possessions were covered in Rat urine and feces. Ruined a $2600 leather sofa and chair.
Sandy G. en
The cost of the unit was way to much!!! 😢 I went to another storage company. The price is 2/3 less. The unit is larger. The facility very comparable The only bad thing was the cost.
Cynthia J. en
I moved out of my storage June 2,2019. Not June 18. It took until June 18th for this to be resolved, after I had spoken to several people.
john l. en
Vince and Mike did everything possible to make this simple!
Michael R. en
Vincent B. (Manager I believe) was very professional, thoughtful and clearly cared about things here. I could tell he was working very hard to make things right for everyone.
tiera m. en
Everyone was very helpful and very nice even the ones who wasn’t waiting on me I have already recommended the storage and I will definitely be back if I ever need storage or uhaul thanks so much👍
Sandy G. en
Professional Very helpful Clean
Tuarone T. en
I apprecaite the fast service, the awsome storage and Vincent te Manager.
Shana L. en
It was terrible. A lot of confusion and just was not organized at all. I have reached out to U-Haul corporate and have not heard from anyone and I will be reaching out to corporate tommorow.
Alberto S. en
The two gentlemen working the counter went above and beyond to assist me every time. I lost my card and they helped me promptly and with an excellent attitude. Excellent service all around!
Phil C. en
Ok at 1st.Saw mice 3x. Sys dwn 1/31 Rep cant c my bill. No Mgr ret call 8x 4Ques. Climate Contrl weak. My stuff froze &damaged, Mvd Out 2/2 I ovrpd online, Mgr said no prorate no refund.Spot rentd 2/3
Alicia J. en
The staff (Donald) and facility at this location are excellent. Thank you!!!
SHAWN J. en
Overall good experience
Jerri G. en
Mice destroyed the majority of my things. I felt like I was paying $230 a month for storage just to go back and find things damaged and missing.
Kelly C. en
I cannot say enough good things about my experience with uhaul at the Washington Blvd location in Pittsburgh Pennsylvania. The management and staff are excellent!!!
Ken H. en
Bad
Jerwin C. en
No complaints
SAM P. en
Friendly staff.
nadine t. en
I love the staff and they remain calm during very busy settings
Robert C. en
Excellent service. Mark was very helpful. I would happily use this service again !!
Alicia J. en
Nice!
PETER A. en
I was intentionally delayed, given undersized rooms on three different occasions, until a upper Oung men decided to do the right thing and eventually gave.me spacious toom. This intentional delays
john l. en
none
troy h. en
Unorganized staff Rude staff Took 3 hours to get unit Worst customer service experience ever
Yasmin D. en
It would be nice to see a pro rated per hour rate.
ITAY G. en
Easy access, clean, and secure.
devdatta n. en
Worst service.They are not aware about online orders.Did not deliver on time.Rude staff. I had to waste lot of time calling customer care just to figure out about my order.They overcharge & rip u off