Comentarios de los clientes para U-Haul Moving & Storage at Southpark

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Southpark

Clasificación general:

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charles D.
Clasificación:

El cliente no dejó un comentario.

Jordyn H.
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You guys are great!!

Kevin T.
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The staff here in Colonial Heights is friendly and very helpful. I highly recommend renting from this location

Gene S.
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El cliente no dejó un comentario.

Aaron J.
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El cliente no dejó un comentario.

Brian B.
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El cliente no dejó un comentario.

Isiah T.
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ROBIN WAS A BIG HELP IN FINDING WHAT I NEED, ID LOVE TO SEE MORE PEOPLE WITH HER ATTITUDE AND GREAT CUSTOMER SERVICE BEHIND THE COUNTER !!!

Wilfredo V.
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El cliente no dejó un comentario.

Nichelle G. | Overall Experience |
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The storage unit was very clean and well lit.

Sindy M.
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El cliente no dejó un comentario.

Billy E.
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Very good customer service very polite.

Zebrina M.
Clasificación:

💯💯💯💯

Kevin J.
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This location has been the only location that I use. Charles and his staff are always available for any customers concerns. They are what I consider to be the utmost of professionalism. Many thanks to them for all they do. Kevin Joyce Chester, VA.

Amanda C.
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Don't give me a time limit of 8 hours when I'm trying to move a home

Richard J.
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El cliente no dejó un comentario.

Stacey H.
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Always a Great experience at this location Thanks

Shaheim B.
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El cliente no dejó un comentario.

Sade P.
Clasificación:

Everything was 5 star rated

MARKITA GORDON M.
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N/A

Britney E.
Clasificación:

I had a really good experience. The gentleman helping me was very knowledgeable and made sure I was taken care of. Store is clean and organized. He made my first uhaul experience great. I will surely be back!

Beverly E.
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El cliente no dejó un comentario.

Michele C.
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Nothing at this location. They made you feel like family!

BRYAN K.
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El cliente no dejó un comentario.

NEILIAN K.
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El cliente no dejó un comentario.

Donald G.
Clasificación:

El cliente no dejó un comentario.

JASONADAM R.
Clasificación:

The wait time to get a U-haul rental was an hour. Took way too long to get the keys. The staff was so-so. They couldve been more professional. The restroom was clean. The facility had too much going on like too many boxes, products in the way in the lobby.

Zamweizi C.
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El cliente no dejó un comentario.

EBONEY DANYELL J.
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El cliente no dejó un comentario.

WADE C.
Clasificación:

Lower rates

Melissa K.
Clasificación:

Good experience. Just had to add gas at the beginning instead of after

James H.
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They told me where to park but they didn't come out to make sure it was were they wanted it. It would have been nice to have someone come out to assist with disconnecting like they do when it is being connected.

Kyle A.
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El cliente no dejó un comentario.

Robert A.
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It was a last minute decision. Fast and easy.

Jonathan S.
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Excellent service

darrell L.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

Gary M.
Clasificación:

The only problem I had was the Trailer Door stuck and was difficult to open. I forgot to mention this when I returned the equipment. Hopefully, you can look at the receipt and see which one it was and oil the rollers. Other than that the entire experience was Outstanding and Professional keep up the good work.

Brian P.
Clasificación:

They lied about my mileage 10 days after I dropped it off . My contract had a different vehicle listed . Couldn't be more unorganized. So now I'm charged the more for mileage because of the wrong truck was given to me . Omg!

Brian W.
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El cliente no dejó un comentario.

Robin G. | Overall Experience |
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El cliente no dejó un comentario.

BARNEYWILLIAM W.
Clasificación:

El cliente no dejó un comentario.

Jeffrey S.
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Didn't know if we broke the seal on the hand truck we would be charged....has anyone not used the hand truck ?? Otherwise great service, great contact free check in.

John W.
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El cliente no dejó un comentario.

Hakim R.
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El cliente no dejó un comentario.

Victor F.
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Outstanding Customer Service. Pleasant and friendly interactions. Being new to the area, I found my U Haul of choice

TASSYLASHAWN TAQ M.
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El cliente no dejó un comentario.

Jared D.
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El cliente no dejó un comentario.

Theresa G.
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I LOVE THIS PLACE? I can't count how many times I've had to use this location, it is my preferred U-Haul location in the area. Everyone here is very kind. The manager, Mr. Burton always remembers me. Robin is always so helpful. Thank you, Theresa G

Michael K.
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El cliente no dejó un comentario.

Kevin J.
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Charles goes beyond what is required of a Customer Service Agent. He and his staff all rank 10 in my book. I have used U Haul for my moving needs because of Charles.

John T.
Clasificación:

I completed the online check-in process hoping to make my pick-up fast and efficient. When I arrived there was a long line of customers for pick-up, and only one employee working check-in. I waited in line over 30 minutes when I had work that needed to be done.

Kevin S.
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Great customer service!

joya B.
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El cliente no dejó un comentario.

Birgit M.
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Staff was polite , proficient . Made that part of moving a pleasant experience

Jeffrey T.
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El cliente no dejó un comentario.

Donna R.
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I rented an appliance dolly. When I went to pick up truck, this location does not carry them. They did say I could go to another location and rent one. I wasn't going near another UHaul.

Tracy T.
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Cheaper miles

Ruth M.
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El cliente no dejó un comentario.

Yasemin R.
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Customer service was atrocious. They treated the driver poorly and spoke to her in a demeaning way. Phone calls were short and rude. We will not be using this location again.

JOYCE H.
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El cliente no dejó un comentario.

Jay O.
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Always professional, fast and friendly service. Very knowledgeable about the product and services offered. My go to location

Ronald B.
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El cliente no dejó un comentario.

Anil P.
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Nothing. Keep up the good work. Clerk provided excellent customer service.

MARY C.
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Much different than hopewell!

Denajah S.
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Charles was very nice and mannerable. Helpful with questions as well. Great experience!

Erik C.
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This location was very well maintained. The Van I rented ran well, and I was able to move across town for a pretty cheap price. Thanks U-Haul!

Jeff B.
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El cliente no dejó un comentario.

Ronald H.
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El cliente no dejó un comentario.

Neil W.
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This location has grown since my last visit every thing was great many Thanks

Dante J.
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El cliente no dejó un comentario.

Stefanie A.
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El cliente no dejó un comentario.

Paul J.
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Continue with the exceptional service!!

JONATHAN S.
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El cliente no dejó un comentario.

Michael K.
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Charles runs a great shop!

Theodore S.
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The persons at the counter were very slow and seemed bothered when asked a question. They acted like you were supposed to know what you were doing.

Sandra P.
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El cliente no dejó un comentario.

LUIS L.
Clasificación:

A old mask and a glove left in the truck cabin

Danny O.
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El cliente no dejó un comentario.

Stefanie A.
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The equipment exceeded my expectations on comfort and cleanliness. The staff was very friendly and the entire process was seamlessly easy!

Americo C.
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Great customer service. Thanks.

caroline W.
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The service was excellent. When I had to change any information it was quick and easy. I would recommend this service over the competition because the price difference was significantly lower. I enjoyed working with you.

Stephen M.
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El cliente no dejó un comentario.

Daniel D.
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El cliente no dejó un comentario.

DIMPHY J. | Overall Experience |
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El cliente no dejó un comentario.

James A.
Clasificación:

The auto transport did not have the damage listed on the review of equipment. The A.T. funtioned well with jo issues. The attendant was helpful with hooking up thw equipment. I will definateky rent from this location again.

John D.
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El cliente no dejó un comentario.

Tomeka W.
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El cliente no dejó un comentario.

Yolanda D.
Clasificación:

Keep up the good work.

trislyn B.
Clasificación:

El cliente no dejó un comentario.

Diann P.
Clasificación:

El cliente no dejó un comentario.

Marcus T.
Clasificación:

Once again , Charles Burton Sr, and his staff offer 5 star , quality service. Keep up the great work.

Jane B.
Clasificación:

Milton exceeded my expectations with customer service. He is a fast-moving, efficient man with a heart of gold. He and his associate were inundated with customers when I arrived and when I returned. They handled each one with grace and efficiency. It was good to see the patience and politeness he demonstrated. Thank you, Milton!

Michael B.
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Excellent customer service at this location vey knowledgeable and customer oriented.

DuJuan W.
Clasificación:

El cliente no dejó un comentario.

Drema B.
Clasificación:

They were so kind and helpful. Lori, was so helpful in getting me the vehicle, We needed. Robin was so kind,when we returned it.

ANTHONYPERCELL G.
Clasificación:

Very smooth online process, im very satisfied with it.

Garrett W.
Clasificación:

Incredibly unprofessional. Complaining about customers in front of customers. Then my trailer didn't have functioning brake lights and a slashed tire. Employees even laughing that uhaul is low end these days and not like years ago. Had to wait 2 hours on-site for repairs. Totally wrecked my plans.

James C.
Clasificación:

El cliente no dejó un comentario.

Robert I.
Clasificación:

El cliente no dejó un comentario.

George F.
Clasificación:

El cliente no dejó un comentario.

JAMES W.
Clasificación:

Masks should be worn when interacting with customers during a pandemic.

Christopher B.
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El cliente no dejó un comentario.

Anibal D.
Clasificación:

Employees were very knowledgeable and helpful....

Sandra M. | Overall Experience |
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El cliente no dejó un comentario.

Samuel L. | First Impressions |
Clasificación:

NA

Andrew S. | First Impressions |
Clasificación:

Made our out of state moving transition even better. Mr. Burton was very helpful and extremely customer oriented. Thank you Sir for the help.

Devon K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dorothea W. | Overall Experience |
Clasificación:

Thank you so very much South Park Uhaul, your staff is professional and I had a great experience with you all. If I ever need a storage again your number one. Keep up the great work.

elizabeth w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

LYNN M. | Overall Experience |
Clasificación:

Staff Manager Charles Burtons customer care and service was outstanding. Thank You.

Nichelle G. | First Impressions |
Clasificación:

U Haul personal made my daughter’s very difficult situation a very pleasant experience getting a storage unit for her things. And, U Haul personal made me feel comfortable and confident in this transition. Thank you for your service and commitment to excellence!

elizabeth w. | First Impressions |
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Gentleman who assisted me was very helpful in making sure I obtained the correct size storage unit, very pleasant and very good customer service.

wiliam g. | First Impressions |
Clasificación:

Charles Burton was outstanding! Very efficient and caring in the latest transaction. I will return to U Haul for any future needs for moving. Excellent plus plus plus!

Shanee P. | First Impressions |
Clasificación:

I had an absolutely wonderful experience. The staff was helpful, patient and most importantly professional. They were willing to help me with whatever I needed and things went very smoothly.

Gwendolyn H. | First Impressions |
Clasificación:

Great customer service

sheila m. | First Impressions |
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The service we received was outstanding from beginning to end.. Everyone was helpful, polite, knowledgeable. The transactions was done with ease. Mr. Burton & his employees made this experience easy.

JAMES P. | Overall Experience |
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I have had my unit since 1995 and have always felt that it was a safe and secure place. The staff were always helpful and courteous. The manager, Charles Burton, was the best.

Sonia P. | Overall Experience |
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The staff there are professionals and have excellent customer service.

Latasha R. | First Impressions |
Clasificación:

I was appreciative of the first month free discount but I dealt with confusion on the customer service end from start to finish .

Connor R. | Overall Experience |
Clasificación:

Overall, the storage was inside and was well maintained.

MICHAEL W. | Overall Experience |
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Charles and his staff were very helpful and friendly. Excellent service, will highly recommend the Southpark U-Haul.

RANDALL B. | Overall Experience |
Clasificación:

Mr. Burton, the manager at this location along with his Co-workers are customer friendly. Exceptional customer service was provided and the indoor storage facilities are so clean!

Sonia P. | First Impressions |
Clasificación:

They showed me professionalism and every ounce courtesy when assisting me. I appreciate their how fast I was able to pay for my storage unit. Thank you.

floyd h. | First Impressions |
Clasificación:

Turn-in, in Virginia was exceptional. The issuing facility, Torrance, CA, failed to properly check vehicle (wiper blades). I lost 1 1/2 travel days due to the poor wiper blades.

Ni Yona B. | Overall Experience |
Clasificación:

All Around TERRIBLE!! Unprofessional Theives

sonya m. | Overall Experience |
Clasificación:

Very good service

James O. | Overall Experience |
Clasificación:

It met our short term needs well.

Karen J. | Overall Experience |
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Staff is super friendly at this location and has shown me to continue my high thoughts of your company as my telephone reservation and inadequate service of the customer service over the phone did not

LISA G. | Overall Experience |
Clasificación:

Thanks for the use of your facility.

Beverly F F. | Overall Experience |
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Excellent customer service!!!!!

Octavia W. | Reservation |
Clasificación:

Thanks

Stephanie H. | Reservation |
Clasificación:

Mr. Charles made my transition back into town smooth and easy. I appreciate that.

Leslie H. | Reservation |
Clasificación:

Unfortunately I can not remember the young mans name that helped me but his customer service was absolutely wonderful.. he was a perfect gentleman. I needed that at that moment I was in.. thank you!

LYNN M. | Reservation |
Clasificación:

I have been using this location of the uhaul franchise for over 18 years and no matter when I need anything, trucks, storage, supplies, etc., the staff has always gone above and beyond expectations.

gary m. | Overall Experience |
Clasificación:

Help full and friendly.

Tammy H. | Overall Experience |
Clasificación:

I felt my things were safe. We just moved further away and didnt need to store as much stuff which is why we closed it

global w. | Overall Experience |
Clasificación:

South park Uhaul, is a great demonstration of excellence! From management to employees 5 star experience every time!!!!!

Jan M. | Overall Experience |
Clasificación:

I liked the fact that it was inside. I did not have to worry about the weather conditions. I felt secure.

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