Customer Reviews for U-Haul Moving & Storage at Shreveport Airport
Shreveport, LA 71129
(1/2 MI E Of Pines Rd)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Willa B.
Good customer service.Porshalin P.
I loved the experience, Thanks to each and every workerVanessa R.
Driver side window not sealed properly; had to endure an annoying wind sound; the drive from Louisiana to Texas sounded like my door was not closed but it was. Truck got the job done but was extremely loud.CEDRIC W.
El cliente no dejó un comentario.Trina C.
El cliente no dejó un comentario.Amanda C.
Excellent customer service!! The Websters always went above and beyond to accommodate their customers. They have a genuine caring attitude of service - rare find in these days. Thank you Don and Nella for 6 yrs of storing our stuff.FLOYD C. | Overall Experience
El cliente no dejó un comentario.Charles H.
Bobby was amazing they were very busy and short a person and he handled a busy lobby perfectly amazing customer service.Joseph S.
El cliente no dejó un comentario.Kelvin S.
El cliente no dejó un comentario.Doris S.
Every employee at this branch was professional, personable, pleasant, and were honestly the best part of my moving experience. Thank you all so much!JASON R.
Small things broken. dirty upon pickupAllen D.
El cliente no dejó un comentario.ASHLEY B.
El cliente no dejó un comentario.Melissa H.
Truck had few issues tow in kept coming on had to manually turn it off. Had a winning sound. Reported to worker and he seen the issues. Stated mechanic rushed and fixed it. Feel I should of been given a discount . The manager their is a true professional.Rossi C.
Great job by all. Excellent customer service!JOHN S.
Those guys there need a extra 2$ of pay. I called never drove a uhual a day in my life they gave me so much faith telling me I can do it. They new guy was training an they still took so much care of meashley B.
El cliente no dejó un comentario.Shelia S.
El cliente no dejó un comentario.CONSUELO D.
They were greatNancy D.
El cliente no dejó un comentario.Paul J.
I went to the Hollywood location in Shreveport Louisiana which was closer to my Storage unit and there was no customer service representative at this location and the girl behind the counter was not helpful and knowledgeable.Donald L.
El cliente no dejó un comentario.Jeffry G.
El cliente no dejó un comentario.DIVONNA T. | First Impressions
El cliente no dejó un comentario.Tracy D.
Eric was very nice and knowledgeable.CRYSTAL H.
Y'all do great work love how y'all take care of us when we come in. Thank youPAMELA R.
El cliente no dejó un comentario.Bobby B.
You are in very good handsRICHARD M.
It's a pleasure to do business with the Webster's and we're happy to have them in our community. They are great people and always display professionalism.Jason R. | First Impressions
The Webster's are amazing people and they've made each of my experiences a pleasure.Jason R.
El cliente no dejó un comentario.Jacqueline C.
Everything was great. The truck I hit was very well maintained compared to ones I got in the past and the people were so nice!Benjetta H.
Everything it's ok ðŸ‘ŒLUIS S.
El cliente no dejó un comentario.Desmond G.
El cliente no dejó un comentario.Annette T. | First Impressions
The only issue I had was the ability to get in and out to pick up the trailer. Not only was the drive a steep angle, it was very narrow, so trucks had to be moved back. But the guys there were very helpful to get me in my wayMark D.
El cliente no dejó un comentario.CHANCEE JARRARD G.
The staff was friendly and cordial. I experienced great customer service each time that I visited the facility. I appreciate the kindness that was shown by the staff.Enid T. | Overall Experience
Miss Nella and get husband are excellent uhaul employees and made my unsettling relocation snafu, easier with their information and customer service skills. please recognize them . thankspatricia S.
El cliente no dejó un comentario.Ericia F.
The best U-Haul location in the ArkLaTex. The Websters are great folks and always do excellent work. **DO NOT GO to Hollywood Rd location, night and day difference!Randy C.
Everything went well. The person at the front desk was very friendly and my truck was waiting. The truck was very clean. This was important to me as we are dealing with the Covid19 crisis. Good job U-Haul!Felicia P.
El cliente no dejó un comentario.Marlu May O.
This location provided the best customer service I've experience with U Haul facilities.Calvin J.
El cliente no dejó un comentario.Bruce H.
Same excellent quick service I received.EDDIE L.
EVERYTHING WAS GREAT.Calvin J.
Awesome service like in and outAnita M.
El cliente no dejó un comentario.Christian S. | Overall Experience
El cliente no dejó un comentario.Gary R.
Mr Don an Mrs Nelda were the best they by far have been the greatest of your staff to work with they were kind friendly helpful informative...... GREAT JOB !!!!LaQuitha E. | First Impressions
Very nice people helped usRandy C.
El cliente no dejó un comentario.Kimberly K.
This location double charge me for a rental from 10/03/2020 2:15 pm - 10/03:2020 10:40 pm. Also increase the insurance coverage amount. I have video recording of the time I dropped off. I will not be during business with this location again and will also be reporting them to the BBB and informing all of my family and friends about my experience with this location. Mrs. Webster was nice, but overall the service and overcharging me is unacceptable.Kimberly K.
El cliente no dejó un comentario.Jamila J. | First Impressions
El cliente no dejó un comentario.Tyresa J.
Great friendly customer service. Overall desire to make sure my needs were met.Theresa W.
El cliente no dejó un comentario.Yolanda S.
The U-Haul system was down when I went to pick up and I wasn't able to pick up until 2 hours later. Then I was charged an after hours drop off fee because I dropped the truck 30 minutes after closing.Bonnie R.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Lynnette K.
El cliente no dejó un comentario.Randal M.
Great people at this facility !! Worked with us was very friendly and accommodating!!CODY M. | First Impressions
My customer service experience was horrible , they didn't have the truck i originally reserved online . When i get there i get inconvenienced again so they had to switch to a smaller truck and i had to drive to another location , and they didn't want to compensate me for not having the truck i asked for and for not having the truck i needed when i ordered it at the right location. Never using uhaul again !Chelsea P.
El cliente no dejó un comentario.Carlton R.
El cliente no dejó un comentario.Roger B.
El cliente no dejó un comentario.ANITA B. | Overall Experience
He gave excellent customer service he took the time to explain everything our recommended U-Haul company to anybodyTERESA B.
I can't think of anything. Wonderful people to work with!!JAMES C.
El cliente no dejó un comentario.Charlene C.
El cliente no dejó un comentario.Jalexis B.
Don and his wife are amazing, great service and clean facilityClark J. | Overall Experience
El cliente no dejó un comentario.ERIC B.
Very nice and helpful couple running this location.Norman M.
El cliente no dejó un comentario.Ted L.
Service was friendly and professional. Equipment was clean and in good conditionREGINALD V.
Nothing - my exerience was basically perfect, thanks very much.Eileen C.
El cliente no dejó un comentario.David V.
El cliente no dejó un comentario.Marcus G.
No improvements needed. The couple are nearing retirement and the facility and equipment met my needs for the day. I will try my best to follow wisdom the next time I come in contact with people such as themselves.AYANNA S.
El cliente no dejó un comentario.Ronald M.
Very ProfessionalEddie W.
My moving uhaul truck door kept getting stuck couldn't pull it down so I would upgrade the truck but my overall experience was very great. Was very easy process for meTimberley G.
Everything was perfect . It was quick, professional and easy .John C.
keep doing what you doing great serviceVERGE B.
Up grade the card machine it freezing up but excellent and wonderful workers.Johnny J.
The staff was very courteous. He had great customer service skills.Enid T. | First Impressions
Nothing, Customer Service is wonderful and very respectful no matter the age difference.malk D.
Good respectful people, very helpful and the van I had was very clean and ran greatadam S.
El cliente no dejó un comentario.Tatyana W. | Overall Experience
El cliente no dejó un comentario.CHANTEZ A.
Don Webster is such a sweetie. He and his staff always made sure I was OK. I'll miss y'all!michele w. | Overall Experience
I was treated like FAMILY. It was a great experience.Warren W. | Overall Experience
Staff Was Nice And Friendly!DESTINY O. | First Impressions
El cliente no dejó un comentario.KATHY T.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.David T.
difficult location to drop off 26'ronald S.
El cliente no dejó un comentario.PATRICIA O.
El cliente no dejó un comentario.GERALENE C.
Verry frenly man. And helphful.Mike P. | First Impressions
El cliente no dejó un comentario.Rabah R.
Very friendly and accommodating.Ruben G.
I returned the truck on 5/26/20 at 6:15 pm. You charged me for another day stating it was returned 5/27 at 7 am. That is bull crap, I want my money refunded to me, I am calling my bank to dispute the charge and I will never be using U-Haul again. This whole process has been horrible from the day I called to make the reservation.Andria J.
El cliente no dejó un comentario.shawn F.
El cliente no dejó un comentario.Steven D.
El cliente no dejó un comentario.Diane D.
El cliente no dejó un comentario.Brenda C.
I reserved my uhaul on line at minden location. Called 3 hrs before pick up to confirm and was told they have no trucks. Had to make several calls to locate a truck. Suggest someone update online process so its accurate.Doni R.
El cliente no dejó un comentario.Travis S.
El cliente no dejó un comentario.Vicky M.
El cliente no dejó un comentario.Alexis-Chanel W.
I will be sending a of my friends and family to this store. The owners are very nice people. Plus, they are very helpful.ANITA B. | First Impressions
El cliente no dejó un comentario.james r. | First Impressions
no comment.FRED W. | Overall Experience
The experience was greatRACHEL M. | Overall Experience
Very helpful!Melissa C. | First Impressions
Uhaul crew and all are doing well as a whole company. My recommendation for any storage etc. will most definitely be U-haul as a 1st choice destination to use. Keep up the good work and thanks.Donzell A. | Overall Experience
Your Manager Shequeria Hill was very courteous, knowledgeable and professional. She was a great help to me.SYLVIA C. | Overall Experience
I forgot their names but the two ladies we’re very helpful, professional, and answered all of my questions 😄Shaterrica S. | First Impressions
Thanks for helping me with my move by providing everything I needed.CASSANDRA H. | Overall Experience
I had health impairments during my Uhaul storage time and the staff was very helpful. I am thankful for the great customer service and my overall Uhaul experience.Toni S. | Overall Experience
Thank you all for all the help you gave me.frenchie w. | Overall Experience
¡Gracias!Toni G. | Overall Experience
Good facilities...Great staff!Linda H. | Overall Experience
I have always used uhaul for my storage needs and will refer friends and family as needed to U-Haul. Everyone was always very helpfulKimberly G. | Overall Experience
Good service every time I came thanksCarlos C. | Overall Experience
Staff was friendly, knowledgeable, and very helpful from beginning to end. Extraordinario servicio al clienteShrnatha E. | First Impressions
The staff was very rude and disrespectful. They said they wanted to help me on a move out but broke their verbal agreement. They took a call to a higher U haul representative personal. Out of spaceBETTY D. | Overall Experience
Manager has a very very nasty attitude. The gate is always broke.Linda B. | Overall Experience
Everything went well far as customer service. But my gate key never worked so every trip I made to the storage I had to blow my horn or go in for someone to open the gate.Brandon C. | First Impressions
No comments.Lee J. | Overall Experience
The staff was excellentlarhonda j. | Overall Experience
Had no problems . Check out and check in was very easy. People at both places were awesome!Teri K. | First Impressions
lovely experienceAretha G. | Overall Experience
Very friendly and helpfulVictor S. | Overall Experience
Thank you all for your kindness as well as patient when I was late paying.God bless you all!Charlene C. | Overall Experience
Thanks for your kind service.Phillip S. | Overall Experience
Great service and very friendly people. Thank you.Michael W. | Overall Experience
Moved out b4 out date n I hope the charges have been removedLori B. | Overall Experience
Love it.... Will come againAmber P. | Overall Experience
Great staffDAVID B. | Overall Experience
Just rude people that work thereAdrian P. | Overall Experience
Nasty attitudesBrandis R. | Overall Experience
Thank you very much for doing such a great service to serve the public. We really appreciate it very much.Connie S. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!