Customer Reviews for U-Haul Moving & Storage at Route 37

6,037 comentarios

68 Rte 37 E   Toms River, NJ 08753
(Take exit 82 on Garden State Parkway for route 37 east)

(732) 341-5150

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(732) 341-5150

68 Rte 37 E
Toms River, NJ 08753
(Take exit 82 on Garden State Parkway for route 37 east)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ANNE G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

U Haul is great 👍

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAREK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald L. 
Clasificación:
5.0

Only problem,when it came time to fuel the truck ,the gas gauge didn't move until I put over the amount needed to replace gasoline!!

beatrice M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas N. 
Clasificación:
5.0

++

Alfred J. 
Clasificación:
1.0

NOT having the vehicle FULL is definitely a scam, having to fill it back to 3/4th full ended up costing me an extra 20 dollars gas, considering the needle, despite the vehicle running, didn't start moving until it was too late. Why not have it full to begin with?, because now Uhaul gets a 20 gas fill on me. I WILL NEVER USE THIS SERVICE AGAIN. I am mad beyond belief.

Robert G. 
Clasificación:
1.0

I absolutely hate giving bad reviews and honestly normally do not. However I'm disgusted by the way things work with U-Haul. When we first went to pick up our U-Haul it asked us to authorize $109 and change. Okay sure……however they charged us $177 and change!!!! That night we realized we would need the U-Haul again so reached out. They said okay can you authorize $34 and change I said yes. Well guess what….they charged $109 and change! We call and the only answer we got was the policy policy policy. That is not acceptable at all! If they were taking more out that needed to be said immediately! Not just taken out without our approval. I will be telling everyone to now use U-Haul. Customer Service is horrible.

George H. 
Clasificación:
5.0

Excellent fast easy service. Only thing is I think I left my key in the box of the truck. I will be there in the am if I could please check m. Thank you for everything

Gerard K. 
Clasificación:
5.0

Second time using them, the employees are friendly and helpful. Trucks are great. Highly recommend.

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert C. 
Clasificación:
3.0

The 19.99 price is misleading.. my bill came to 147.00 for 1 day.

GREGORY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathieux A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENEDICT V. 
Clasificación:
5.0

The lady at the counter was very helpful and gave some good tips to help me out through the day

brian L. 
Clasificación:
5.0

Service was great I cannot think of anything at this time.

Bernando T. 
Clasificación:
4.0

The manager of this location was very friendly and extremely helpful. Her name was Athenian.

John M. 
Clasificación:
5.0

Everything went very smoothly.

deborah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vinson C. 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

donovan B. 
Clasificación:
5.0

a billing dispute was handled efficiently and resolved to my satisfaction by Athena, the General Manager. I have rented cargo vans approximately 5-10 times over 5 years; never any problems..

robert C. 
Clasificación:
5.0

The toms River location was very knowledgeable and doing their job well. I have rented from them from the past and never had an issue .

Lisa O. 
Clasificación:
5.0

Only thing that could be improved on is the price. I only needed the rental for 4 hours. But had to pay for a full 24 hrs.

CRAIG G. 
Clasificación:
5.0

Nothing couldn't have been nicer

KENNETH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
4.0

El cliente no dejó un comentario.

deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
4.0

Its not the location of the people there. First time renting a truck from Uhaul and the last. Extremely over priced. I have rented Penske and Ryder many times over the past few years. Including gas it cost me over $500 for one day rental of a beat up 15' truck. Will not be using Uhaul again.

John C. 
Clasificación:
5.0

Discounts and free mileage.

Lorenzo S. 
Clasificación:
5.0

I had a great experience. I was able to get in and out very quickly, everyone I dealt with was very kind, truck was clean and ran well. I will definetly recommend and use again

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS A. 
Clasificación:
5.0

No muss , no. Fuss .. perfect

lance G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIchael C. 
Clasificación:
5.0

Customer service was 10/10. I was tended to by Joey at the Toms River rt 37 location. He was excellent! Very friendly and professional. Made sure to explain every detail so I left with full confidence. Whole process was smooth, easy, and straight forward.

angel D. 
Clasificación:
2.0

El cliente no dejó un comentario.

EDWARD F. 
Clasificación:
5.0

Helpful Folks

felix F. 
Clasificación:
5.0

Originally had reserved a trailer on 9/3 for 9/5 at the Point Pleasant Beach location. Received a call on 9/4 from UHaul that stated PPB location had no trailers available and that my reservation was moved to Wall Township location. Arrived at Wall Twp. location on 9/5 at pickup time and was met with nasty manager who said "Well, I don't have any trailers, I rented my last one last night" I advised him I reserved mine the day before he rented his out and he said "Oh well, try the Manasquan location". So F that guy. Went to TR location and Manager Athena was excellent. Highly recommend TR location.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

george L. 
Clasificación:
5.0

Pleasure doing business with these folks..

felix F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

john P. 
Clasificación:
5.0

El cliente no dejó un comentario.

julus O. 
Clasificación:
1.0

The guy that worked there was offensive. He called me a liar and threatened to deny me the rental. Apparently, your people are told that they have to have an address for the move for a one-way rental. I learned through the process that the sole purpose of this is so that you can determine my drop off location. I had already selected that when I made the reservation. The guy that actually did the transaction was nice. He was an older gentleman. The younger guy who claimed to be the manager was rude and cocky. Frankly, I did not want to give him my daughter's address because he seemed like a creeper. Someone needs to revise your system. There is no point in forcing people to select pick up and drop off locations when you basically refused to honor that. There was no reason for me to provide any more information on our destination than to select our drop off location and tell you what city and state we were going to. You have my legal address. You have my credit card. You had a copy of my driver's license. Under what crazy theory do you need my daughter's address at college? Frankly, the entire experience was disturbing and I would not ever willingly return to that location again.

Amy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfred V. 
Clasificación:
3.0

Not lie to your customers

Benedetto S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas C. 
Clasificación:
3.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Al S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
4.0

Need to have a better key card system for entering the facility. First swipe station rarely worked and had to be swiped multiple times and speeds before it would authorize your card.

Richard H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah A. 
Clasificación:
5.0

From start to finish it went extremely smooth.was shown all the important safety issues in a very professional way that made sense and l was satisfied that I was hooked up properly.dealing with Athena at the desk and Anthony in phone conversations were great you have a great customer service operation Thank you.

Paul M. 
Clasificación:
5.0

I do have a fundamental problem with a judgment call on the fuel level being 3/4 or 7/8

doug S. 
Clasificación:
5.0

Excellent employee professional and friendly!

Debra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas K. 
Clasificación:
5.0

My favorite place to be!

DANA B. 
Clasificación:
5.0

Moved my son's stuff into his College. The rental was Very easy. The employees were kind and helpful in the morning and in the afternoon when i returned.

dennis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank S. 
Clasificación:
5.0

You guys seem to be doing everything right

kerry lynn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

Nothing. I have used this location many times and always had a great experience.

ROBERT M. 
Clasificación:
5.0

The employees were outstanding..

Thomas B. 
Clasificación:
5.0

Very efficient and friendly

denise c.  |  First Impressions 
Clasificación:
5.0

I can only answer for myself, I would not know what another customer's expectations may be. I was very satisfied.

PATRICIA Y. 
Clasificación:
5.0

fast and easy

Glenn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chet S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jon D. 
Clasificación:
5.0

Everything was great and love the new 2022 truck need more of them in the fleet... Nice and clean . Also staff was very friendly and very helpful... Great Job to all !!! 

kevin N. 
Clasificación:
5.0

The service was awesome.

Paul B. 
Clasificación:
5.0

Pricing is a bit deceptive. I began on your website and the tow dolly price was $29, when it actuality it was $89. I then made my reservation online and was happy with the care and thoroughness of the customer rep.I then understood that the pricing was not aligned with your website and was ok with the tow dolly at $89. I was quoted a price in the four hundreds and when I went to rent the unit and tow dolly it was $587. Quite a leap from the original. It would have been much fairer to give customers all the fees associtaed with the rental.

Debra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edison D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria W. 
Clasificación:
5.0

Best Uhaul Ever! Top notch team!

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine F. 
Clasificación:
3.0

We dropped off after hours seems like staff was friendly (they called to make sure we were returning truck on time )

Lauren H. 
Clasificación:
5.0

Super easy to set up. Easy to pick up truck. Employee very knowledgeable.

helen F. 
Clasificación:
5.0

Everything was great. Quick and easy

Laura D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S.  |  Overall Experience 
Clasificación:
5.0

Nada

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy N. 
Clasificación:
4.0

Friendly courteous service

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick L. 
Clasificación:
5.0

Good customer service

Martin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
5.0

Easy to rent... clean and helpful

JILL R. 
Clasificación:
5.0

The owner is very nice and helpful we have rented from them before and never have a problem.

CHRISANN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA D.  |  Overall Experience 
Clasificación:
5.0

The guy who helped was Amazing

niki w.  |  First Impressions 
Clasificación:
1.0

I do not agree with your company policy of harassing a customer for three phone numbers and various addresses your policies intrusive to people's rights ,being a long time customer this probably will be the last time I would ever use your services because you require information that is not a company responsibility. To have employees afraid to they could lose their job because the customer refuses to give information that is not necessary. A valid driver's license a valid phone number and a valid credit card should be more than adequate to rent a space. It appears to me That You Haul has no compassion for its employees or its customers I hope another company replaces you

Paul R.  |  First Impressions 
Clasificación:
5.0

Moving your possessions can be stressful. This move was made so much easier because of the professional & courteous service I received. Thank you to Athena and her staff.

PAMELA W.  |  First Impressions 
Clasificación:
1.0

Everyone was always friendly and helpful at this location, and based on the misinformation from corporate UHaul that falls on them to manage, they all need a raise. As for the storage, a small, dark, short cement box with cut pipes in the center of the floor is not a storage unit. It's a chunk of otherwise unused space that you are ripping people off to use. I will never use UHaul storage ever again.

Kimberly S.  |  Overall Experience 
Clasificación:
5.0

I'm a 58 yr old woman with a sick husband, I was scared and confused, but the girls at U- Haul we're very helpful, and made it easy for me, and took most of my Anxiety off my plate. I'm very pleased with the helpers and the facility..

GENEVIEVE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fawzy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy Q.  |  Overall Experience 
Clasificación:
5.0

Staff was awesome

Walter L.  |  Overall Experience 
Clasificación:
3.0

Ridiculously expensive…….. I'm not a new customer. Renting for 5 yrs now. Price keeps going up.

STACEY H.  |  First Impressions 
Clasificación:
1.0

This could have been a positive experience but my belongings were jeopardize when an employee cut the lock on my unit for someone claiming it was theirs. I was lucky enough this wasn't someone trying to steal. Shouldn't have happened in the first place and left me with anxiety about leaving my things here. I'm sure there are good employees here but that was an awful experience.

Kinsey G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANITA G.  |  First Impressions 
Clasificación:
3.0

Needs an elevator of some type

John C.  |  First Impressions 
Clasificación:
5.0

Audrey & Nicholas have made this a great experience. ¡Gracias!

Jennifer R.  |  First Impressions 
Clasificación:
5.0

I really didn't use the facility. I called; but they were accommodating. I do remember the U-Haul facility in Toms River.

DENISE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosemary P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

carolyn m.  |  Overall Experience 
Clasificación:
5.0

Clean facility, professional staff, no problems.

Judy R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenia V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney L.  |  Overall Experience 
Clasificación:
5.0

Everything was good besides the fact that I paid for a dolly and never received one with the truck rental

Omar E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ALLEN B.  |  Overall Experience 
Clasificación:
4.0

Guy behind the counter was very slow

Lisa B.  |  First Impressions 
Clasificación:
5.0

So nice and forgiving

Ginette G.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Alison N.  |  Overall Experience 
Clasificación:
5.0

The team did a nice job of helping out with the move.

EDWARD M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura R.  |  Overall Experience 
Clasificación:
4.0

I understand 24 hr access is unsafe, but later hour would be extremely helpful

Michael P.  |  First Impressions 
Clasificación:
5.0

Very kind staff. Very efficient and organized.

Bill (Kimberley) wife C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

donna M.  |  First Impressions 
Clasificación:
5.0

I have been a customer for several years, and all storage and vehicle rental experiences have been very positive experiences. The staff was professional and helpful.

Ron P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John B.  |  Overall Experience 
Clasificación:
2.0

When I initially rented this unit I was told it would be 85 a month. After we loaded the unit when I went to pay I was charged 115 a month. The girl at the desk said there was nothing she could do about it. I emailed your corporate headquarters and received no response. This is bad customer service. And then with the COVID situation most companies reached out to see if people needed any assistance with paying their bills but not uhaul. In fact your company raised the rates by 5 dollars a month. Just makes me feel like your not a people company and all your concern

Denise K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M.  |  Overall Experience 
Clasificación:
5.0

Nicholas very knowledgable and helpful thru out the process of finding the perfect storage unit for us.

John B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna L.  |  Overall Experience 
Clasificación:
5.0

Thank you very much. Having the ability to store my things temporarily was a much needed necessity for me and the location was perfect.

Mike X.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C.  |  Overall Experience 
Clasificación:
5.0

Pamela, Athena and their staff at top notch

Julio E.  |  Overall Experience 
Clasificación:
5.0

The best staff in the business! Extremely helpful, courteous and knowledgeable! No better place to accommodate your storage and self-moving needs! Thank you to all the friendly staff that helped me throughout the length of my stay and on my move out day!

Phillip G.  |  Overall Experience 
Clasificación:
5.0

Mark is the best

Alexander G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean M.  |  Overall Experience 
Clasificación:
5.0

Pamela was so helpful she answered all my questions.

LISA V.  |  First Impressions 
Clasificación:
5.0

This location is awesome. From my first visit with Athena to my many dealings with Pamela. Best customer service I've dealt with in a while. I would definitely recommend this location to all my friends.

Julio E.  |  First Impressions 
Clasificación:
5.0

Pam was so helpful in setting up our storage units. If I need a storage unit again, Uhaul will be the first place I go to.

Amanda J.  |  Overall Experience 
Clasificación:
5.0

NICE Place to be and GO TO

BRIAN Y.  |  First Impressions 
Clasificación:
5.0

I forget the cashiers name but she was so nice and very helpful!

Susan P.  |  First Impressions 
Clasificación:
5.0

Pamela was extremely helpful. Amazing customer service.

Michael C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S.  |  First Impressions 
Clasificación:
4.0

Convenient location, amazing staff and above average customer service. Highly recommend this location. Athena and Pamela are excellent managers and role models for their team.

dorita c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenda H.  |  First Impressions 
Clasificación:
5.0

Worked with Pam, she went out if her way to accommodate and even called Corporate to make a change to fit all my gear. Great Job and would highly recommend.

Kevin R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chang W.  |  First Impressions 
Clasificación:
5.0

it has finally come to food for the apartment pets and me or the storage rental. Im sorry to have had to leave but thank you for being there for me.

JANET A.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

pina r.  |  Overall Experience 
Clasificación:
5.0

The customer service was excellent and very helpful. We had Pamela Eckert and she was excellent and very Knowledgeable . Michele & Michael

Michael M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick G.  |  First Impressions 
Clasificación:
5.0

Pamela was very helpful and took time to show me a few units so I could choose the best for me. She was very knowledgeable and informative. I had gone to other facilities in the area where I was not happy with the units nor the customer service. Pamela made me feel very comfortable with using this facility for storing my belongings. The unit I choose was clean and easily accessible.

Virginia D.  |  First Impressions 
Clasificación:
5.0

Every single employee made the very stressful process of moving a pain-free experience. Particularly Athena Scott and Jacob Page. I will definitely use Uhaul for all future storage and truck rentals.

Geoffrey M.  |  Overall Experience 
Clasificación:
5.0

The staff in Toms River are superb. Very helpful and provides excellent customer service. I would highly recommend this location.

Sokang T.  |  First Impressions 
Clasificación:
5.0

I thank Mark so much for all his help. He has outstanding customer service. And I thank the girl who first helped me on Thursday June 25. Again, outstanding customer service.

PATRICIA S.  |  First Impressions 
Clasificación:
3.0

Did not offer any discounts or anything to help with those who lost their jobs during the pandemic. Had no income so wasn't able to pay for unit on time. Late fees were charged and unit was ziptied til it was paid. No access to belongings during a pandemic that was out of our control. Prices are high as well.

Christina J.  |  Overall Experience 
Clasificación:
5.0

This particular Uhaul was easy stress free knowledgeable and fast . Thank you for an easy move

Christine D.  |  Overall Experience 
Clasificación:
5.0

Went very well

John F.  |  First Impressions 
Clasificación:
1.0

The check in process is a disgrace. Absolutely zero customer service. The phone check in kept prompting me for a payment method, when my locker was free. Could not get past this part. Called customer service twice. Finally they got in touch with a person at the facility. I got into an argument with her over the check in process. She also told me that masks must now be worn. I didn't have on. I came here from south carolina, where they are optional. It should be the responsibility of uhaul to contact ots customers and make them aware of policy changes, especially with all that's going on now. She insisted that this is my responsibility, not theirs. Other companies provide updates as your "move in" date gets closer. When she finally called me and checked me in, I told her that I would tie a shirt over my face. Her response was, do t worry about it, we have masks and I'll give you one. Seriously! This whole conflict could have been avoided from the start if shs just simply explained what the new procedure was and said, we have masks, so dont worry about anything. Instead, she opted to exurt her authority to make a point. Bottom line, your checkin process is terrible and needs to be streamlined. I highly doubt that I will use uhaul again for anything. This left a very poor taste in my mouth.

lee k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vivian V.  |  Overall Experience 
Clasificación:
5.0

Had the best of help at the Toms River rt 37 storage, they got me through a very difficult time and they were a very big help. I commend everyone who had a part with helping and my mom. Thank you and I hope we can do business together again...

Joan B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

john r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy F.  |  Overall Experience 
Clasificación:
5.0

Pam is amazing and a huge asset to the company. She went above and beyond to make sure all my needs were met and in a very timely manner. Great customer service. Thank you for everything

Ryan L.  |  First Impressions 
Clasificación:
5.0

Great and super clean facility!!! I would highly recommend to anyone!

Pamela E.  |  Overall Experience 
Clasificación:
5.0

Pamela and Mike were a pleasure to work with. They were extremely efficient, professional and went above and beyond to make my moving experience that much less stressful. I would definitely recommend

Tommy F.  |  Overall Experience 
Clasificación:
5.0

Pleasure doing business with everyone at this location. Would use your services again and recommend to friends.

Candice M.  |  Overall Experience 
Clasificación:
5.0

Athenian helps out every customer equally she's a keeper

DAWN P.  |  First Impressions 
Clasificación:
5.0

Unbelievable good service great experience

dominick g.  |  First Impressions 
Clasificación:
5.0

The manager went above and beyond to assist me with closing out my unit. I cleared out before the holiday and received my monthly charge. She called the owner and Arizona to find out how to reverse it

Jennifer B.  |  Overall Experience 
Clasificación:
5.0

I especially had great service from a young lady , very hard worker and Mom , Pamela Eckert ? Spelling ? She helped me from day one with all my questions solved , professionally and friendly !!!

Christopher S.  |  Overall Experience 
Clasificación:
5.0

Everyone I dealt with was absolutely amazing. Need more space to give proper credit! Pamela, Phil & Alexis were all so extremely helpful, professional, & knowledgable! Couldn't have been better!

Michele M.  |  Overall Experience 
Clasificación:
4.0

I think her name was Pam and she was incredibly helpful. She is a great asset to your company.

john r.  |  First Impressions 
Clasificación:
5.0

Everyone of the employees went above and beyond helping customers I only use rt 37 uhaul

Dawn P.  |  Overall Experience 
Clasificación:
5.0

Our storage rental was great as was our van use. And Pamela was superior in every way, so kind, helpful, clear information, accommodating and efficient, wonderful in every way! She made it easy! :).

Karen G.  |  Overall Experience 
Clasificación:
5.0

Everyone was supper nice and it was a good price so all in all a great experience keep up the great work

David S.  |  First Impressions 
Clasificación:
5.0

My moving plans changed drastically last minute. Everyone that works at this location was very helpful, efficient and friendly while accommodating my very last minute changes. They were fantastic!

Michelle B.  |  First Impressions 
Clasificación:
5.0

The ( gm) was horrible. sitting there for an hr waiting patiently i come to find Out out that nothing was really reserved. Thanks to Pamela's help and great customer service was it all worked.out

Benedetto s.  |  First Impressions 
Clasificación:
5.0

The staff there was so helpful would recommend this location to anyone!

Alan P.  |  First Impressions 
Clasificación:
5.0

All of the staff at this facility were very polite, professional and knowledgeable. It was a pleasure to use this facility.

Kevin H.  |  Overall Experience 
Clasificación:
5.0

Excellent service

JAMES M.  |  Overall Experience 
Clasificación:
5.0

The staff were all so very nice and helpful. I interacted with many of them. Each was very pleasant, knowledgeable and helpful. Thank you again.

LAURA B.  |  Overall Experience 
Clasificación:
5.0

Polite, professional very timely !!!

Christopher S.  |  First Impressions 
Clasificación:
5.0

Great equipment and service.

Ovis W.  |  First Impressions 
Clasificación:
4.0

Was a pleasure dealing with this facility. Used a trailer to move for a long haul, storage for in between and a van for the final short move. Everyone was helpful. Access card was difficult.

Susan A.  |  Overall Experience 
Clasificación:
5.0

Great place to store our household items while renovating . Def better than the POD we used . Highly recommend

SHERYL M.  |  Overall Experience 
Clasificación:
5.0

everyone is so kind and some go above and beyond like Mark anf=d the young lady

Dawn P.  |  First Impressions 
Clasificación:
5.0

I did rent a storage unit and unfortunately we were unable to program my access card. Please remember to contact me when this has been corrected.

John M.  |  First Impressions 
Clasificación:
5.0

The staff is friendly and helpful

PATRICIA P.  |  Overall Experience 
Clasificación:
5.0

Pam is the queen of storage and very helpful

Steven B.  |  First Impressions 
Clasificación:
5.0

One word....Great

Steve V.  |  First Impressions 
Clasificación:
5.0

The supervisor Stephanie was extremely helpful in meeting my needs when I asked for an exception on my uhaul storage unit. Overall the experience was great.

Leila H.  |  Overall Experience 
Clasificación:
5.0

Pam is excellent. Friendly, knowledgeable and helpful.

Jennifer C.  |  First Impressions 
Clasificación:
5.0

This facility is always immaculate & the staff is amazing! Always helping out with just what we need even if it's last minute... thank you!

Samantha B.  |  Overall Experience 
Clasificación: