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Lori MontoyaCustomer Reviews for U-Haul Moving & Storage at Rio Rancho
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was very friendly, attentive, communicated well, inquired about our needs, were timely and worked well together. They seemed happy to be helping people. It was a great experience.
Melissa CoxThank you for helping me store things and move.
MARJORIE MARTINEZ | First ImpressionsWell there’s really nothing to change you have great customer service,friendly staff.
CARLOS SANCHEZSame great service at this location.
ronald duboseHaving just moved to area I will definitely use this location for any services I may need in the future. Super friendly and helpful
Raul CabralThe contract booked online stated that a person can use either a credit card or a debit card with a credit card symbol. When I got there, the clerk told me it was cc ONLY for NM. He did work out a solution for me, but if the contract states debit card with a credit card symbol, that should be honored at the store.
Joe PereaThis location is awesome, they go the next step to help their customers! I've used them multiple times without any issues. I would recommend to anyone moving in the Rio Rancho area.
Evan MarescoVery nice and helpful people and equipment. Definitely will recommend
jim gallegosGreat customer service.
JOHN ZURILGENThe staff was amazing. I am a disabled vet and the help I received to change out my fuse was invaluable. I cannot express enough how much I appreciated the kindness and grace I received. It saved me a trip to get the car fixed and kept my travel plans intact. I would go back to this shop every time.
Angela Delzell Christopher DelzellNo complaints Good customer service
chad valenciaI wouldn’t recommend uhaul at all because my rental experience was terrible. It was the online reservation that was terrible not this location. My truck was not was I requested. The dolly and blankets were at a different location. The whole experience was terrible.
Leslie May DellerNothing everything good
Pam CowellI’ve used this location several times and they’re always fantastic.
Daemon DoniganNothing-Keep both the gentlemen at the store who were nice and friendly. Explained every little detail very clearly (Crystal!!). I will certainly rent again from this location because of the cutomer service and care. Thanks for employing them.
Kalaiappan ChidambaramFast service both when I went to pick up trailer and when I dropped it off it was fast efficient and overall great.
nathaniel tarangoGreat customer service I experienced.
Yvonne MahnesmithI have known the staff for 4 years and always a great experience
russle plank | First ImpressionsVery helpful, knowledgeable and friendly service. Highly recommend.
Julie RomeroPerfect customer service. Thanks
aubrey McAlesterGreat service very professional and polite
Scott A CorralI got there right before closing, and both employees were friendly and helpful
dave duncan | First ImpressionsThank you for your time and help Andrew.
Janet SerranoGreat experience The rental rep was exceptional. Christopher was the reps. name. The truck ran great.
Lawrence MarquezNice service.
Vera NeelAndrew was amazing and extremely helpful in facilitating my rental. Nothing but good things to say..
Russ BlantonEveryone was very helpful and friendly!
Jennifer Fanning | First ImpressionsTotally satisfied.
Edgar MaycumberBest of the best
Hiram HERRERAGreat folks to work with as they are friendly and helpful. Always offering to help with your purchases and accommodating when renting or returning equipment. Highly recommend doing business with this location.
Harold SpilkerNot happy with my overall experience
joshua scottKnow it is company policy but not being able to use debit/credit card to reserve pickup frustrated me as I don’t use credit cards for daily expenses. Was not the staff but company that I was upset with. Found old credit card was able to complete transaction. Will. It be renting a pickup from you again.
Thomas GarrityI only wish I could get 24 hour access to my unit. I had it before when Chellsee was manager. This facility is always well maintained and the staff are always excellent.
James McCarty | First ImpressionsAndrew, was Great!!! very pleasant, courteous, informative, and very helpful! made me feel comfortable, and very good people skills, Knowledgeable! Thank You!!!
kathleen billock | First ImpressionsNA
Steven MartinezFriendly, knowledgeable staff who provided quick, efficient customer service. Much appreciated after a hectic week! Many thanks!
Tom BaltesService was very good, and very helpful. However, if looking fo a place for improvement.....on my first visit , there wasn't anyone at the counter ....i had to come back again an hour later to find someone to help me.
GRAHAM ANNEARyou equipment and people did another great job.
James CodyChristopher and the new store manager were great. They're extremely helpful and very knowledgeable. Christopher goes out of his way to make sure people are 200% satisfied.
Steven ScharfQuick and easy drop off.
Robert RacoosinFast and friendly staff!
Gloria OrtizVery friendly and helpful!
Shannon MelxherThe staff is great. The process is quick.
MANUEL HERRERASmooth from start to finish. Thank you.
Freddie JohnsonEasy .In and out in10 min.
Robert DrummondThe process was fast and easy, with no surprises when it came time to pay the bill. Miles above the experience I've had with Penske and Budget.
Gavin meadowsBest customer service from the entire team at the top Rio rancho location. Best experience I've had from Uhaul .
Amber GlennonI was disappointed when I started having truck issues and was told “well if it breaks down just wait for tow assistance” after I was trying to get another truck when mine had a check engine light on and was shifting really rough. I explained I did not want to be on the side of the road with all my belongings within but the lack of care was a little disheartening.
Jonathan KnoellYour facility met all of my needs. The staff was courteous and knowledgeable. A good experience.
Karen Strickland | Overall ExperienceManager (JD I think?) was awesome. Great customer service skills, by connecting with customer and creating small talk to keep away from silences during the paperwork process. On top of that, even though I showed up about 15 minutes early the truck was ready to go with the dolly and furniture pads already in the back of the truck and ready for me to get to my move. It was a vastly better experience than I had at the last U-Haul place that overcharged me on top of a lack of customer service. Thanks again!
Jai PortilloFriendly and fast service
Gonzalo CalderonExcellent service
Janaye MellonAttendant who received my trailer was very friendly and got my trailer unhooked and had me on my way in short order. Highly recommend this location. The attendant was the same one who inspected my trailer hitch for safety as per email received from u-haul when I reserved the trailer to pick up in Arizona. He was extremely friendly then even tho it’s a PITA job for which u-haul receives no monetary compensation to inspect your vehicle for safety.
Gregory FayThe staff was very friendly and made the experience easy.
Kelly DalyVery nice crew
Ted parsonsI can’t think of anything. I was absolutely satisfied and accommodated on such short notice.
Randy DoolittleWhat you can do is: Keep going the way you are, the peeps that work at the location are chill, fair and friendly!
conelis swarttouwStorage unit worked well for me. The location was very convenient and the staff was polite and very helpful. I would recommend this location to all who need temporary storage. This was the best service I had ever had. Thanks U Haul.
robert Mitchell | Overall ExperienceGreat customer service, clean, efficient !
Michael Glenn | First ImpressionsThis storage was great. I can’t say when good things about it. I issues or problems.
RONALD ABEITA | Overall ExperienceSuperior customer service from the start. The manager was thoroughly helpful every step of the way. Another team member gave directions over the phone to assist us finding location when we were lost. I recommend this location for your moving truck or storage, top notch facility!
geoffrey howard | First ImpressionsYou guys were great! Sorry about the delay with the keys. Totally my bad. 5 stars all around!
Michael Carey | Overall ExperienceThe locking mechanism was not well designed and cumbersome to use.
Auttem Foglia | Overall ExperienceChelsea was extremely helpful and accommodating to our situation, she allowed us an extra day to return our trailer free of charge, Carlos was very friendly and courteous. Excellent service and clean storage units. I would return to this Uhaul location for my moving and storage needs.
Olivia Lovato | First ImpressionsExactly what we needed. No complaints to be had Helpful and friendly staff.
Levi Aguilar | Overall ExperienceI cannot say enough good things about this location. Everything and everyone there is superb!
Lydia Hejl | First ImpressionsThis facility has a very welcoming, helpful, and friendly staff. We highly recommend.
Colleen Joy | First ImpressionsWe had to move from a larger facility to a smaller Locker, and they made it effortless. We’ve dealt with you before we had to move to another facility to get to larger buildings. Every time we’ve had to move our go to one order close one out it has been very convenient and professional. I’ve already got my granddaughter to have a locker close to us. So I’m already recommending for you. Thank you for all your concern kindness and care. Denise McTammany.
denise mctammany | Overall ExperienceWrong storage unit, also rodent infestation. Unit smelled like urine.
Cristina Pivonka | First ImpressionsVery friendly place. Everyone was very accommodating!
Cathie Rowland Robert | Overall ExperienceOutstanding staff and facility. I could not have been happier with my Rio Rancho Uhaul experience. I'd recommend this location to everyone I know, and I'll keep them in mind if I am in the area again.
James Mccarty | Overall ExperienceFrom my initial contact in Arizona to my last day using the storage facility, the staff was always courteous and helpful.
Earlene Price | Overall ExperienceVery well trained staff that were friendly and helpful
Ruth Hosking Scarkino | Overall ExperienceThis is the best place I've ever used for storage and all my U-Haul service. The staff here is absolutely wonderful 💯.
Wilma Gregory | Overall ExperienceStephen is the man! Great guy and very helpful
cherri wissam | Overall ExperienceToo many trucks parked in front of the storage units.
art carbajal | Overall ExperienceSome planning done through computer, some in person, some by phone - too many loose end with each process. For example, “If I had completed my checkin to the storage facility online, I wouldn’t have been charged for a lock.” (I had a lock.) I was told on the phone to complete my checkin online ONLY if I wo7ld be arriving after closing. A lock would be provided.
Earlene Price | First ImpressionsMost friendly staff I’ve ever encountered!
Cathie Rowland Robert | First ImpressionsChelsea and her crew are wonderful very knowledgeable. They are great. Highly recommend.
Lee Gregory | Overall ExperienceMy Uhaul team was super helpful and nice thank you 🙏🏼.
John Gurule | Overall ExperienceStaff at was always pleasant and helpful.
karen cata-perez | Overall ExperienceAmazing staff. Outstanding customer service.
Michael Davenport | Overall ExperienceMy storage had leaves and debris.
vera kelly | First ImpressionsSuper friendly and accommodating. Very refreshing.
Michael Davenport | First ImpressionsAll the personnel were extremely helpful and knowledgeable — a great U-haul store!
William Shanklin | Overall ExperienceFriendly and helpful staff, reasonably priced storage units, and a very convenient location. A satisfied customer here.
BRIAN RANKIN | Overall ExperienceVery nice and friendly staff professional and respectful and very helpful
joshua bustos | First ImpressionsCould have used some lighting inside the unit.
Joe Hanson | Overall ExperienceGeneral manager was super accommodating for our situation.
Brian Ehrlich | Online Move InThis location has a great staff. The store manager Chelsie is always friendly and very hands on. All issues I've had over the years were resolved very quickly. I highly recommend this location just because of the service ice received here.
Lois Black | Overall ExperienceI have no complaint with the staffing at all but I’m so disappointed that my stored items are not more protected. I visited the unit and could not believe the amount of dust/dirt that covered all my belonging. Any electronic have to be destroyed and I can’t imagine how I’m gonna get all the dirt out of my leather sofas and I’m paying $200 a month to store these items! Seems that Uhaul should be able to add more of something to keep the elements out. Im just sick about it!
KIMBERELY kaye | First ImpressionsGreat
Elizabeth Wells | First ImpressionsWe had a great experience using the storage unit for two months at this location! The facility was very clean and the staff was very friendly and helpful. Will definitely consider this location for our storage needs in the future!
mariah sway | Overall ExperienceGreat customer service. They were very helpful and did everything they could to help.
jasmine bueno | First ImpressionsWas very pleased with services
shelly collier | First ImpressionsThis location was excellent they helped out after the location off of atrisco was rude and very unhelpful. I had just finished doing a almost 10 hour drive from Dallas to Albuquerque. I arrived at the Atrisco location to do my free 30 day storage I had previously reserved. I was greeted by a man who looked like I had disturbed him from some administrative task he was working on. I told him I was there to rent a storage he asked how big was the truck I was in I said 15ft. The man then said I only have one 10x10 left and at that time I said I have a reservation already he said ok and pulled up my info and said it was going to be $146 for the storage. I then asked what happened to the 30 day free I was told I would receive. He then went to tell me that it was at his discretion to do that when he is over 90% occupation. I asked how is that even fair when this was offered to begin with this is like a bait and switch there is nothing anywhere saying that this was a discretionary option. The guy said this is what he was told he could do by his manager. The guy then asked what are you going to do and I said I would just go somewhere else. I called the call center number and after waiting on hold for about 30 minutes they were able to direct me to a location further down the road that helped. I hope the other guy gets a new attitude and learns how to better take care of his customers like the lady at the Rio Rancho location. I also suggest if U-Haul is going to allow bait and switch tactics for their storage units that they put it in writing somewhere.
Joe Hanson | First ImpressionsVery well managed would recommend to everyone!!!
EDWARD JANSSENS | Overall ExperienceOnly problem is the sand that blows under the door and into the unit.
sheryl russell | Overall ExperienceA very friendly and professionally run office.
William Shanklin | First ImpressionsChelsea is an asset to the company. She has great customer service and runs her business phenomenally.
FAITH MORANTE | Overall ExperienceThe staff was friendly, professional and tried to accommodate every need. CONCERN: The computer system was slow and continually faulting or slow to respond. Highly recommend that the U-Haul company provide a more efficient system to their dealers. Experienced this with all four of the locations I worked with in the last 14 to 15 months.
WESLEY SHULER | First ImpressionsVery courteous friendly knowledgeable staff and I'm very clean facility
Richard Jones | First ImpressionsThe facility is very clean, however he ice buildup at the entrance to the storage unit was hazardous, especially while carrying boxes.
Michael Akers | First ImpressionsEverything was great. They went above and beyond to help us unload into the storage. Thank you!
Tammy Olson | First ImpressionsWhen we 1st moved back to Rio Rancho back in September we were faced with a few issues concerning Uhaul. But Racer who works there quickly and effectively solved the problem and more than made up for it. We were very pleased with not only Racer but the whole staff at Uhaul. Thanks for everything! We give you guys a 5 star rating ND 2 thumbs up 👍 👏. Merry Christmas and a a Happy New Year.
WADE PIERCE | Overall ExperienceThe staff were always very helpful and super nice. I appreciated the fact that you were open 7 days a week.
Clint Waldrop | Overall ExperienceChelsea was very helpful and friendly.
SHEREE VICKERY | First ImpressionsDebbie is excellent.
sheryl russell | First ImpressionsFront desk staff is lovely and its clear they all work hard
Casandra Paul | First ImpressionsStaff was always friendly and helpful. Very competent in their duties.
karl trinko | Overall ExperienceThe woman who assisted me was particularly friendly and helpful.
Kat Bernhardt | First ImpressionsThe staff was very helpful and understanding of my needs during my move. They went above and beyond to assist me during that time, Highly recommend the service. Thank you
Corrado Russo | Overall ExperienceNever had any issues with storage and everyone was super friendly!
Dana Hall | Overall ExperienceLighting inside the storage unit would be most helpful.
Wayne Hellberg | Overall ExperienceDebbie was very helpful and knowledgeable and gave excellent attention and customer service
Jeffrey Katz | Overall ExperienceThe entire staff was very helpful and easy to speak with. Thank you!
JEFF ADAMS | Overall ExperienceIdiots working there, including the manager. We reserved a 5x5x10 spot, went in and took 20 minutes to complete the required documentation and had to give it to the guy Rey. No idea what he typed into the computer the first time. Then we go to our assigned unit and it has a lock on it. I call the office and the manager ask me if I was behind on my payments????From paying you the monthly fee and a lock until I drove to the unit somehow I got behind???100% idiots and I know there are smarter people at home drawing Biden’s unemployment checks so you don’t have a lot of choice for smart people
Kenneth Bertelson | First ImpressionsThank you for supporting our BSA Scouts Troop 417
OSCAR SOLIS | First ImpressionsGreat experience
FRY SUBER | First Impressionsmisleading 5x10x12 where 12 foot is the height. whocan stack to 12 foot? also had a mouse trap device in the unit which was gross
linda vasquez | Overall ExperienceDebbie and Chelsee were the best customer service we have ever had. So kind and helpful in every way. Hang onto these 2 incredible ladies.They both are smart and hard working. 💪Made it so easy for us! Thank you!!
kimberly coyle | First ImpressionsCustomer service was great! Friendly staff!!
Travis Silversmith | Overall ExperienceCould not ask for anything better.
John Mata SR | Overall ExperienceExcellent security - plus Clean - plus limited access - plus Turned unit in with the major amount of month left - no refund - super major minus when I had rented for over a year. Takes overall rating way down and I will relate that to anyone needing storage - could have been excellent.
Ellis WHITAKER | Overall ExperienceAll I gotta say is the staff has gone above and beyond to help me although I couldn't pay for my storage they still went above and BEYOND they were kind enough to ask the people who bought my storage when it got auctioned if they could return my baby pictures and important papers and they did. THANK YOU YOU ALL ESPECIALLY THE UHAUL STAFF & GOD BLESS.
julisa gonzalez | Overall ExperienceIt was very stressful using uhaul for our move. Wouldn't recommend
Pamela Espinosa | First Impressionsvery pleased!!!
kathleen billock | Overall ExperienceWe stored our items here for 7 months and was very impressed with this facility. The staff were all very helpful and friendly from the time we moved in, until the time we moved everything out. Best storage facility we ever used. We will definitely come back if we need to store our stuff again.I did not get the names of everyone who helped us, but everyone we met were exceptional.
Louise Compton | Overall ExperienceOnly problem we had was it wouldn't let us upload pictures to check out via the uhaul app. This meant we couldn't do contact- less check out, but the employee in the office who helped us was friendly and very helpful.
Kam Belden | Overall ExperienceDon’t know the name of the kid that helped us but he was freaking awesome
Joseph Pagliaro | First ImpressionsI didn’t realize when i rented the new unit, that it was in the back. The guy who helped me Nathan, really wasn’t helpful as in regards to many different things, the GM there is fantastic. If I have to deal with again, ill wait till I talk to the GM to move me in.
Marc Schoder | Online Move InVery friendly staff and easy to get in and out to sort things. Great added bonus to moving, it helps ease the transfer from one home to another with the storage space.
Esther Burgess | Overall Experiencegreat, everything great.
Esther Burgess | First ImpressionsDidn’t want to give me a break when I was laid off so I moved to a cheaper storage
joseph sanchez | Overall ExperienceGreat experience no complaints very professional and helpful ...I like the fact that I was Acknowledged and that I would be tended to shortly. Manager on duty was hands-on tending to customers and making sure the staff was well-informed. When the manager did not have an answer she was ready to get one from other resources whether it be on her computer or on the phone. That was by definition A leader taking charge helping her staff as well as the customers. I also have to mention the woman tending to the storage area, every time I was there she was always busy cleaning and just being pleasant to the customers . U-Haul is very fortunate.
Richard Flores | Overall ExperienceChelsea at U-Haul Moving & Storage at Rio Rancho was great. She went above and beyond to assist with our storage needs.
scott howell | First ImpressionsThis facility is clean, well stocked with products needed, the staff are helpful and friendly, and it is very secure.
Alicia Foley | Overall ExperienceGreat customer service!
AARON Reynolds | Overall ExperienceVery well run gived MISS Chelsie manager a raise
ruth hosking | Overall ExperienceDid not like being forced Dolly and pads because they were in the entrance of the truck. Also did not like that I had to buy a new kind of lock because my big Master Lock was not good enough because it wasn't round. I also one week before picking up my truck had to change sizes I called the 800 number and was told no problem upon arriving to pick up my truck I was told that I could not have the larger truck for the date needed. I had to either take the smaller truck for date scheduled or return bigger truck early basically take it or leave it. 800 number need to communicate with local staff.
Michael Venticinque | First ImpressionsThe GM made it very easy to move in. The guy who was on was also very helpful
Corrado Russo | First ImpressionsHelpful employees.
Vicki Jo Thomas | First ImpressionsVery satisfied with facility.
Robert Fox | Overall ExperienceAlways helpful!
RICHARD HARRIS | Overall ExperienceGreat service fast and friendly
cory terrell | First ImpressionsThanks!
Amanda Penaloza | Overall ExperienceOk
terry osborne | Overall ExperienceThe best uhaul facility I have ever used. Staff is friendly and helpful, storage units are clean and fairly priced. Would highly recommend this location.
Cindy Langston | Overall ExperienceVery pleased with the facility.
Eric Severing | Overall ExperienceStaff was great and the facility was very clean. Units were in great shape.
Joshua Matson | Overall ExperienceThe General Manager, Chellsie Lucier, is a Very Knowledgeable, Professional, and Caring Manager who ensures all Customers Concerns are taken care of. The Facility was Very Clean and Organized.
Tobias Borja | First ImpressionsFriendly and helpful
Celia Paz | Overall ExperienceGreat service
PAUL BACA | First ImpressionsWonderful Experience!!!
Daniel Willis | First ImpressionsThis storage helped and ensure my stuff was safe I used them for a year. Thank you U haul.
terri kindelay | Overall ExperienceAlways have a good experience when using them!! All there very friendly and courteous.
Christine Foley | Overall ExperienceThe staff was very helpful and attentive And the process was incredibly smooth and efficient. I had one issue with the online and email rent notifications that was avoidable but otherwise no issues.
Miguel Lozano | Overall ExperienceWish you had a veteran appreciation
terry osborne | First ImpressionsWas just right for our storage needs.
nancy donally | Overall ExperienceThey are always awesome....would definitely recommend!!
karen lee de leewerk | Overall ExperienceExcellent service, freindly staff very pleased
Thomas Navarro | Overall ExperienceEasy and affordable
Miguel Lozano | First ImpressionsNa
Kirk Hively | Overall ExperienceThanks!
scott maurer | Overall ExperienceVery pleased with service!
belda arachuleta | Overall ExperienceThis was a very nice and well maintained storage facility! The staff was great and helpful!
john gallegos | Overall ExperienceStaff was very friendly and accommodating to our needs. Very reasonable rates and no concerns with security of our valuables.
Aaron Vigil | Overall ExperienceA quick and smooth process. Friendly and efficient staff. Clean storage unit. Very happy with our choice of facility
Sean Rowland | First ImpressionsResponsibility to load vehicle on the auto hauler was trust upon me they didn’t want to be liable??? Was penalized for drop off at wrong location I clearly told them where I was going. Not good!
JOSEPH HARDY | First ImpressionsGreat customer service, very friendly and helpful staff.
alfred perez | Overall ExperienceEfficient place would recommend
Jon Christensen | Overall Experiencevery helpful and friendly
Cindy Haney | Overall ExperienceI needed storage until I could find a place to live and they had many selections that suited my needs. Thanks U-Haul!
alfred perez | First Impressionsthe staff was very helpful and the unit was clean.
alyssa m Glass | Overall Experiencevery friendly and effecient
Cindy Haney | First ImpressionsThe young lady that helped me was very sweet and pleasant to work with, everything went well. Thanks Rich
Rich Reed | First ImpressionsStaff was very friendly.
ELSIE BARBER | Overall ExperienceThe staff at this facility were always sweet and helpful. Really far above average customer service. The facility was clean, safe, and well lit. Quite satisfied.
elizabeth williams | Overall ExperienceI'm not just saying this.....the staff was really friendly, helpful and professional. George Maxwell
Geroge Maxwell | Overall ExperienceGreat staff! 😊 Thank you!
Wayne Hellberg | ReservationAwesome customer service!
ronald mitchell | ReservationCustomer service seems like a lost art, but not here. These people rock! They have the best people working at U-Haul! Hands down.
Mary Garcia | Overall ExperienceGood place
Jeffrey McGarity | Overall ExperienceAll was good.
Jeffrey McGarity | ReservationStaff was professional and courteous. They were great!
Janice Bennett | ReservationGood people and very professional. Highly recommend both storage and truck rental from this location!
Joe Jacquez | Overall ExperienceNice place. Never had any problems.
Gregory Martin II | Overall ExperienceIt was a great experience. Very helpful and friendly staff!
Jennifer Benavidez | ReservationHighly responsive and efficient. Professional and courteous.
Frank S Alexander | Reservationno comment.
matt wachter | Overall ExperienceAs Marked above==EXCELLENT
Walter Fredericks | Overall ExperienceCourtney (?) gave me a courtesy reminder call 48 hours ahead of the day and time I was due to pick up a truck and auto transport dollie, which was greatly appreciated!!
anna lund moran | Overall Experiencegreat
Dominic Gurule | ReservationThe manager Josh went above and beyond to help me out with anything I needed and his employees were exceptional also, I will recommend this U-Haul rental and storage unit to anyone ☺
Shelley Stephen | Overall ExperienceNice place.
Justin Willey | Overall ExperienceVery attentive staff and super helpful!!
Steven Rader | Overall ExperienceStaff was helpful and unit was immediately available.
beatriz gable | Overall ExperienceThank you for everything, the service is the best.
elizabeth alcocer | Overall ExperienceI had this storage unit for 11 years. I moved to Phoenix in 2007 and didn't have room for a few things. The people at this Uhaul store were friendly and helpful, and always courteous!
GWENDOLYN BATISTE | Overall ExperienceVery clean facility. I would definitely use them again.
ann christine Neef | Overall ExperienceDid not realize it was not a sealed unit. Had sand all over everything in storage. Should have told customers about sand blowing in so you could cover all of what is stored.
James L Jones | Overall ExperienceI rented a storage unit for several months and I was very impressed with the staff and the awesome facility. I have also rented trucks and vans several time and was extremely pleased each time!
kristina stafford | Overall ExperienceWe moved out on the morning of the 1sy pf May and the charged us for a full extra month. What a disgrace. It is unconscionable to charge us one months rent because we could not get out until the next
Tom/Judy Hanna | Overall Experience.
pamela lein-russom | Overall Experience