Comentarios del cliente para U-Haul Moving & Storage at Regency
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Regency
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shanese D. en
Excellent customer service
Heath p. en
Amazing customer service!! Extremely friendly and helpful!!
tommy l. en
Great customer service!
Anthony P. en
At this 9411 Atlantic location they was real considerate concern about our situation treated us with kindness Antonio Smith good employee I never saw no one like him ..he always smiling even though we was having a bad time.. insured us that everything will be alright and it was.. great thanks to you all for serving us.. special thanks to Antonio Smith. 9411 Atlantic location...
Parker C. en
Great people, great storage unit
Ernest C. en
Julius was great. Very helpful.
Greg I. en
Antonio runs a tight business.
Charlene R. en
Thanks for a much needed service and the opportunity to store my things safely and securely
Greg I. en
Super friendly and helpful! Antonio Smith runs a tight ship.
Bailey S. en
Antonio is best at it! Valued employee you have!
duane f. en
Excellent Service and kindness second to NONE from the manager and his wife. Thank You for offering and providing storage units free of charge during Hurricane Dorian.
Lawrence T. en
Only complaint was dealing with Julius. He was rude and didn't seem to care about us as customers as well as puffing down a cigarette right next to my back hatch while open with my child in car. I have worked with owners before and found them very pleasant and professional which is why I returned to this location. Working with Julius would not encourage me to want to come back.
Pamela A. en
We were in and out quickly. The staff that we had brief contact with were all pleasant. Especially the guy who accepted our rental back. He was the tops. It all happened so quickly that I didn't get his name but he is on his stuff out there!
SHION N. en
Antonio and Josephine are wonder people. Excellent customer service. They will truly be missed
ennis M. en
This was by far the best experience that I’ve had. The customer service was outstanding and I was extremely impressed with the cleanliness of the vehicle. I recently moved from Detroit and can honestly say this experience helped me feel right at home!!!
Patricia J. en
Very good customer service
Maria M. en
Very bad experience I was robbed I drove about 25 mile and they changed me 42. I need the corporation to investigate this facility.
marcus m. en
They found the perfect unit for my motorcycle.
leander P. en
N/A
Michael T. en
Excellent service.
Jason R. en
Julius provided excellent customer service despite being very busy.
Sherma S. en
I have used the location several times for my rental needs and every time I have had a good experience.
cheryl l. en
The service provided was awesome. Great team work even after 5years since I used them still offering excellent service. Another satisfied customer. Thanks! Antonio & Josephine.
tyree p. en
the processes for pick up were good, the managers were most helpful and friendly.
Jean L. en
Very friendly and professional!
David A. en
The owners were very friendly and had us on our way when picking up the truck and dropping it off. Very pleasant experience for a busy moving day!
becky p. en
The owner registered me quickly, he was very professional and polite and answered all my questions. He gave me my one month free as advertised.
herode j. en
I am very proud of you guys for being so kind in doing business. I will recommend people to you any time. you offer excellent service. thank you very much.
Victor M. en
Antonio and his wife were very friendly and helpful. Definitely helped make our transition easier. We would highly recommend using their services to others. Facility is clean and safe environment.
Gwedolyn L. en
They really worked with us on our very difficult move thanks so much guys
Melody F. en
The manager was very helpful and friendly. He showed me several units based on my needs. It was a clean and organized office and enclosure.
Reginald S. en
Josephine & Antonio Smith are the best! We always have excellent service when the Uhaul Moving and Storage on Atlantic Blvd.
Kayla N. en
Service was terrible customer service was rude and I got double charged for everything
sabrina w. en
Julius was very professional and helpful my experience was smooth and hassle free
KEVIN P. en
Antonio and Josephine are the best! Enough said!
EDGAR W. en
I've truly had a great experience with this location. I am grateful for Miss Josephine, and Antonio, who really made the experience worthwhile. 7 years, and it's like I'm leaving home. Thank you
Katherine J. en
I would like you to recognize 2 of the best employees that I have ever dealt with when renting a uhaul and storage. Antonio and Julius went above and beyond to help me. I wish could give them a raise.
Michael J. en
Excellent facility. The only challenge is the very tight traffic pattern. You are constantly competing with the U-Haul trucks for access and parking space to access your storage unit.
robert l. en
Great staff friendly and helpful.
Bailey S. en
I truly enjoyed my experience with this facility. I would recommend it to my friends and family.
rajym v. en
Took forever was lied to and honestly i might not use the service
juel t. en
I was very pleased with the unit and the office staff was very professional and friendly. Thank you so much.
Remona T. en
Very nice people, they kept the place in good shape. Even the bathroom was always clean.
RAVEN S. en
Never had a single problem here, always great people to help
PATRICIA T. en
Both the General Manager Tony and UHAUL Customer Service Representative Julius was professional and courteous. Answered all my questions and conerns about my reservation! Thank you!
Sharon R. en
Antonio and his wife were so helpful. My situation was not good but I found both of them most helpful
CRAIG E. en
Josephine and Anthony are awesome. If I need storage in Jacksonville I only rent from them because of the great service and attitude they have
ANGIRE C. en
Very satisfied
Madeleine C. en
good service and friendly staff. Thank you.
SUSAN D. en
Antonio and Josephine are the best. I had a unit at this facility for many years and had complete confidence in their managerial abilities. Very personable and easy to work with. Clean facility.
cheryl g. en
Will return as a customer if necessary.
Christopher B. en
Nice facility! Owners and staff are helpful and friendly and work very hard to make your experience a good one. Five stars are not enough!!
Kimberly J. en
Very helpful and accommodating.
Ronda L. en
The staff was so helpful, especially for someone who is disabled like myself. They were extremely accommodating. Thank you so much.
Claudette H. en
I had absolutely no problem with the personnel at 9411 Atlantic Blvd. In fact I wish to commend them for the excellent service and recommendations. My beef is with the corporate office. You are greedy
Olivia A. en
I truly appreciate the owners of the storage. They treat me with the utmost respect and we eager to help me with all my needs
ahkiah a. en
Very helpful and respectful
chantel t. en
Thanks for having me again. I seriously appreciate everything. Hopefully we will steak together intill i find a perfect place to stay. One again, many thanks and may the living God bless you all.
marissa m. en
The staff are excellent and very very helpful fr--- couldn't have found a better storage place
Jon E. en
I think you should prorate. I paid 229 dollars for a month but was out of there in 2 weeks so I basically plssed away 114 dollars because of your company policy which is out dated.
Antonia B. en
Awesome
Adrian S. en
They were perfect
Son c. en
thank you! keep up the good work!
rachel j. en
A great place that gave me the comfort that my belongings were safe!
Mark M. en
Friendly staff and great rates! This property is well cared for.
Robert S. en
Not happy at all
CHELSEA S. en
Lots of mold and bugs on my furniture. Being told the difference between a climate control unit and a regular unit would have changed my purchase choice had I known about the damage it would cause.
TERREVIO N. en
Great staff! Mr. Antonio & Ms. Josephine were awesome and helpful.
pauline f. en
Would recommend to a friend.
patricia f. en
I have used this storage facility a few times. The managers are very helpful and courteous. I highly recommend this facility.
NIKKI B. en
Everything was good.
Lopez J. en
I'm happy with the service
angela j. en
Thanks
andrea s. en
Overall great experience
karen g. en
Mr Smith was the Best and appreciate everything he did for me.
CEZANNE C. en
the changed the location of the truck pickup with out advising me ahead of time. they did not call until late the day before
BOBBY B. en
My rental at this facility was great until my last day. I was planning just to downsize but instead I completely left becuz of the new manager. He is not knowledgeable of the rules and no compassion.
tytoya r. en
Mrs Josephine and husband are the best, They were very helpful and every way and they accommodated any proposed questions or situation. They went up and beyond all measures.
MARY G. en
Tony and Josephine always go above and beyond. Thanks Guys
SHARON S. en
Excellent service enjoyed staff professional staff very helpful!
JAMES P. en
Excellent Storage Facility, since I was there for an extended period of time, I communicated with several staff groups over the years, all staff were the best, very helpful and friendly. Excellent!
Amy D. en
Very easy to use and staff was extremely helpful