Comentarios del cliente para U-Haul Moving & Storage at Regency
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Regency
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CECILIA I. en
The customer service representative was very professional.
Vincent A. en
would use again
peyton b. en
The price to store is extremely high. Please do not promise your customers in the future a lower price and then make them get a climate controlled unit for a high price.
Carlton W. en
In a pinch, uhsul came through! Last minute mover no show. Able to get a same day reservation in an hour! Process so quick easy and smooth. Highly recommend.
monique m. en
None don't have any critiques
Johnny G. en
Just keep up the good work!
ted S. en
Julius and Antonio did a great job. very friendly and helpful
Tracey L. en
Everything was perfect! Truck looked great and this was the 1st time I've used U- Haul since full paperless and I have 2 say... it went off without any issues. The owner was the agent who did our contract and he was awesome. Really awesome experience!
anthony v. en
Friendly service
James K. en
I had an excellent experience renting my car hauler couldn't have gone any smoother thank you
Brittany S. en
The staff was very friendly and welcoming
Xochitl M. en
The atlantic blvd location yes all very good soutside location not recomended they not friendly not good service
terry d. en
very good professional people, great frendly experience. thank you everyone.
Erin D. en
This was the worst experience I have ever been through when trying to rent a truck to move on an already stressful situation. Uhaul made it worse! I actually cried in line because of how awful the entire situation was, that could have been avoided and caused me ZERO embarrassment in front of other customers. I will never use Uhaul again!!!!!!
Carla M. en
The Husband and Wife facility are an awesome couple and very professional. I would recommend this U-Haul Storage facility to a friend or family!
Thomas C K. en
Nothing , your doing great.
Kris N. en
Both uhaul on Atlantic Blvd and Southside and Beach were very helpful. I had a fuse blown on my vehicle and Thomas at BeCh and Southside took his time to help me resolve the issue instead of as easily say well we can’t help you you have to go to the dealership. I will definitely use the guys again
Mark H. en
Credit card machine was not working, so it took a long time to check in. Staff was good and helpful.
otis n. en
Excellent customer service clean facilities top rated experience
Damien B. en
The attendant was very helpful and even recommended the perfect size upgrade for the amount I had to store. I am very satisfied with my experience.
Amy P. en
The dolly and tarps took up space in truck.
Levorner M. en
Keep doing that you’re doing!! AMAZING staff at this location
donna s. en
It was a pleasure meeting Mr. Smith! I will recommend this U-Haul location to all my friends and family.
PETER( H. en
other than hard to move around it was great
greg B. en
Mr. Smith is very helpful and accommodating . The truck was ready at the time we agreed upon. Great customer service. Checkout was very quick when turning in truck.
David H. en
The husband and wife team were excellent!
shanese D. en
Excellent customer service
Heath P. en
Amazing customer service!! Extremely friendly and helpful!!
tommy L. en
Great customer service!
Anthony P. en
At this 9411 Atlantic location they was real considerate concern about our situation treated us with kindness Antonio Smith good employee I never saw no one like him ..he always smiling even though we was having a bad time.. insured us that everything will be alright and it was.. great thanks to you all for serving us.. special thanks to Antonio Smith. 9411 Atlantic location...
Parker C. en
Great people, great storage unit
Ernest C. en
Julius was great. Very helpful.
Greg I. en
Antonio runs a tight business.
Charlene R. en
Thanks for a much needed service and the opportunity to store my things safely and securely
Greg I. en
Super friendly and helpful! Antonio Smith runs a tight ship.
Bailey S. en
Antonio is best at it! Valued employee you have!
duane f. en
Excellent Service and kindness second to NONE from the manager and his wife. Thank You for offering and providing storage units free of charge during Hurricane Dorian.
Lawrence T. en
Only complaint was dealing with Julius. He was rude and didn't seem to care about us as customers as well as puffing down a cigarette right next to my back hatch while open with my child in car. I have worked with owners before and found them very pleasant and professional which is why I returned to this location. Working with Julius would not encourage me to want to come back.
marcus M. en
They found the perfect unit for my motorcycle.
becky p. en
The owner registered me quickly, he was very professional and polite and answered all my questions. He gave me my one month free as advertised.
herode j. en
I am very proud of you guys for being so kind in doing business. I will recommend people to you any time. you offer excellent service. thank you very much.
Victor M. en
Antonio and his wife were very friendly and helpful. Definitely helped make our transition easier. We would highly recommend using their services to others. Facility is clean and safe environment.
Gwedolyn L. en
They really worked with us on our very difficult move thanks so much guys
Melody F. en
The manager was very helpful and friendly. He showed me several units based on my needs. It was a clean and organized office and enclosure.
Reginald S. en
Josephine & Antonio Smith are the best! We always have excellent service when the Uhaul Moving and Storage on Atlantic Blvd.
Kayla N. en
Service was terrible customer service was rude and I got double charged for everything
sabrina w. en
Julius was very professional and helpful my experience was smooth and hassle free
KEVIN P. en
Antonio and Josephine are the best! Enough said!
EDGAR W. en
I've truly had a great experience with this location. I am grateful for Miss Josephine, and Antonio, who really made the experience worthwhile. 7 years, and it's like I'm leaving home. Thank you
Katherine J. en
I would like you to recognize 2 of the best employees that I have ever dealt with when renting a uhaul and storage. Antonio and Julius went above and beyond to help me. I wish could give them a raise.
Michael J. en
Excellent facility. The only challenge is the very tight traffic pattern. You are constantly competing with the U-Haul trucks for access and parking space to access your storage unit.
robert l. en
Great staff friendly and helpful.
Bailey S. en
I truly enjoyed my experience with this facility. I would recommend it to my friends and family.
rajym v. en
Took forever was lied to and honestly i might not use the service
juel t. en
I was very pleased with the unit and the office staff was very professional and friendly. Thank you so much.
Remona T. en
Very nice people, they kept the place in good shape. Even the bathroom was always clean.
RAVEN S. en
Never had a single problem here, always great people to help
PATRICIA T. en
Both the General Manager Tony and UHAUL Customer Service Representative Julius was professional and courteous. Answered all my questions and conerns about my reservation! Thank you!
Sharon R. en
Antonio and his wife were so helpful. My situation was not good but I found both of them most helpful
CRAIG E. en
Josephine and Anthony are awesome. If I need storage in Jacksonville I only rent from them because of the great service and attitude they have
ANGIRE C. en
Very satisfied
Madeleine C. en
good service and friendly staff. Thank you.
SUSAN D. en
Antonio and Josephine are the best. I had a unit at this facility for many years and had complete confidence in their managerial abilities. Very personable and easy to work with. Clean facility.
cheryl g. en
Will return as a customer if necessary.
Christopher B. en
Nice facility! Owners and staff are helpful and friendly and work very hard to make your experience a good one. Five stars are not enough!!
Kimberly J. en
Very helpful and accommodating.
Ronda L. en
The staff was so helpful, especially for someone who is disabled like myself. They were extremely accommodating. Thank you so much.
Claudette H. en
I had absolutely no problem with the personnel at 9411 Atlantic Blvd. In fact I wish to commend them for the excellent service and recommendations. My beef is with the corporate office. You are greedy
Olivia A. en
I truly appreciate the owners of the storage. They treat me with the utmost respect and we eager to help me with all my needs
ahkiah a. en
Very helpful and respectful
chantel t. en
Thanks for having me again. I seriously appreciate everything. Hopefully we will steak together intill i find a perfect place to stay. One again, many thanks and may the living God bless you all.
marissa m. en
The staff are excellent and very very helpful fr--- couldn't have found a better storage place
Jon E. en
I think you should prorate. I paid 229 dollars for a month but was out of there in 2 weeks so I basically plssed away 114 dollars because of your company policy which is out dated.
Antonia B. en
Awesome
Adrian S. en
They were perfect
Son c. en
thank you! keep up the good work!
rachel j. en
A great place that gave me the comfort that my belongings were safe!
Mark M. en
Friendly staff and great rates! This property is well cared for.
Robert S. en
Not happy at all
CHELSEA S. en
Lots of mold and bugs on my furniture. Being told the difference between a climate control unit and a regular unit would have changed my purchase choice had I known about the damage it would cause.
TERREVIO N. en
Great staff! Mr. Antonio & Ms. Josephine were awesome and helpful.
pauline f. en
Would recommend to a friend.
patricia f. en
I have used this storage facility a few times. The managers are very helpful and courteous. I highly recommend this facility.
NIKKI B. en
Everything was good.
Lopez J. en
I'm happy with the service
angela j. en
Thanks
andrea s. en
Overall great experience
karen g. en
Mr Smith was the Best and appreciate everything he did for me.
CEZANNE C. en
the changed the location of the truck pickup with out advising me ahead of time. they did not call until late the day before
BOBBY B. en
My rental at this facility was great until my last day. I was planning just to downsize but instead I completely left becuz of the new manager. He is not knowledgeable of the rules and no compassion.
tytoya r. en
Mrs Josephine and husband are the best, They were very helpful and every way and they accommodated any proposed questions or situation. They went up and beyond all measures.
MARY G. en
Tony and Josephine always go above and beyond. Thanks Guys
SHARON S. en
Excellent service enjoyed staff professional staff very helpful!
JAMES P. en
Excellent Storage Facility, since I was there for an extended period of time, I communicated with several staff groups over the years, all staff were the best, very helpful and friendly. Excellent!
Amy D. en
Very easy to use and staff was extremely helpful