Customer Reviews for U-Haul Moving & Storage at Powers Blvd

4395 comentarios

2175 Victor Pl   Colorado Springs, CO 80915
(south of McDonald's on West side of Powers Blvd)

(719) 574-5168

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 574-5168

2175 Victor Pl
Colorado Springs, CO 80915
(south of McDonald's on West side of Powers Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

YIGAL S. 
Clasificación:
5.0

I had a great experience!

Helmut H. 
Clasificación:
5.0

They totally accommodated me and my needs. I love this company and always recommend them to anyone moving on there own !

alexandra M. 
Clasificación:
4.0

El cliente no dejó un comentario.

courtney R. 
Clasificación:
5.0

Great customer service returning the trailer. One suggestion...I wonder if there would be a way to add to the trailer a place where a customer could add a lock securing the trailer to the hitch?? I know my travel trailer has a hole that once the trailer is on the ball of my hitch, I can put a lock through the hole securing the trailer to my tow vehicle.

Pete V. 
Clasificación:
2.0

When I was asking about the return, the rep made it seem like no big deal to drop the keys off in the drop box after closing hours. He failed to mention the $20 after hours fee. Also, I filled the gas tank all the way, even took a pic of the dash board indicator showing "full-tank". Yet, I was still charged for 2 gallons of gas at 4.50/gal. Ridiculous.

Domenick C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raymond L. 
Clasificación:
5.0

Excellent customer service.

Felix M. 
Clasificación:
5.0

Everything at Victor Pl facility was good. However, we were frustrated there when we found out the operator at the call center gave us wrong information when we made the reservation. We specifically asked if the 14' dimesion was length which she confirmed. We needed to rent a second unit on arrival when we discovered the 14' was height.

FORREST T.  |  First Impressions 
Clasificación:
5.0

Very smooth and easy process. Check in was quick. Staff was friendly. Trailer was perfect for my needs. And my drop-off experience was also very quick and straight forward. And again I was helped by very friendly staff. Love it to be greated by smiles. I will rent from this location again. Gracias.

Kathrin S. 
Clasificación:
5.0

I think the gentleman who helped us was named Sean. He was friendly, professional and made us laugh the whole time. Moving is stressful but Sean made it easy for us. If only everybody in customer service could be as fabulous as him we would all be living in a different world.

sunny G. 
Clasificación:
5.0

One thing was just make sure to that everything is in the truck that the customer ordered. I ordered a furniture dolly and I never received it.

Manuel S. 
Clasificación:
3.0

I can’t get ahold of anyone to ask questions or to get Info about changing my unit

Cat N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sal R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sergio H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

Your personnel were very good went above and beyond to get me on the road .

Gregory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryan Y. 
Clasificación:
5.0

AMAZING location and the customer service was outstanding. I will use this location as the need arises!!!

DAYMAN B. 
Clasificación:
4.0

At first, we had a difficult time getting in after hours because instructions were different from what we were originally told. After a few minutes of trying with the swiping of the card, we figured it out.

Carolena L.  |  First Impressions 
Clasificación:
4.0

Roof repair work was sub-par. Roof leaked considerably during the trip.

Cary A. 
Clasificación:
5.0

The service is always good and prompt. The location is always clean and tidy. I go out of my way to rent from this location because I know I get taken care of here with no bs.

DANIEL P. 
Clasificación:
2.0

I don't understand why, if I'm there in person, I have to "check in" online and then still have to wait in line to pay and get the truck rental. I don't understand why, since I didn't receive a receipt showing actual gas mileage at the time of purchase, I can't get a refund of overpaying for gas I didn't receive but still purchased.

Dawn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynette C. 
Clasificación:
1.0

This is move out season. There were lots of people there to pick up equipment and one employee working. Furthermore, the one employee working was rude and not helpful. Lots of people were having issues with your check-in system, where it would not accept the alternate contact's phone number and he was condescending and rude. As if somehow, it was our issue. Please train your employees to actually be helpful to their customers, or hire better quality people.

Erika A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ernesto p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony Y. 
Clasificación:
2.0

Felt like I was inconveniencing them. Unable to upload any pictures to your website, so that was completely worthless. Whatever happened to human customer service?

Carla S. 
Clasificación:
3.0

El cliente no dejó un comentario.

TREVOR B. 
Clasificación:
1.0

I reserved my storage unit about two weeks ago, and when I show up with a full truck, they tell me they don't have the unit I reserved. They tell me your computer system is always wrong. Then they try to get me to go to another property across town. Finally they find and indoor unit (I wanted drive-up), rented it to me, then when we went to go look at it, there was already a lock on it, someone was renting it, but it didn't show in their computer. So we had to go find another one. All together they were unorganized, and not really helpful. I would recommend fixing your computer system online to reflect what is actually available at your locations. Horrible experience.

Robert S.  |  First Impressions 
Clasificación:
5.0

Jason was great, very courteous and efficient!

Juan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark O.  |  Overall Experience 
Clasificación:
5.0

This is the only uhaul I've had a great experience at. Great, professional, helpful team.

Heather M.  |  Overall Experience 
Clasificación:
5.0

Lock was not available in the room, had to wait over 20 minutes to get it.

Juan T.  |  Online Move In 
Clasificación:
4.0

Staff was very nice

Alison G. 
Clasificación:
5.0

The staff was super friendly and quick. Very affordable. I even got a new truck! Impressed with just how friendly all the staff was.

Lance M. 
Clasificación:
3.0

Make sure the customer service rep AND the customer check the gages and numbers together. My experience was not good... the paper work and what was in the truck was not accurate but my husband and the rep didnt check the gages beforehand. Now we're paying for gas we didnt use!

Orrin H. 
Clasificación:
3.0

What good is it to buy insurance if it doesn't cover anything? I was trimming the grass around my front yard and the pickup I rented from U-Haul was parked along the curb. Somehow the weed wacker picked up a rock and slung it and it shattered the back window of the U-Haul truck. When I took the truck back to U-Haul they said the window would not be covered by the insurance I purchased due to improper storage. The breaking of the window had nothing to do with improper storage. I believe the window replacement should be covered under comprehensive. I won't be using U-Haul again.

David P. 
Clasificación:
5.0

They need some way of alerting staff inside, that someone is outside waiting to return equipment.

Philip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B.  |  First Impressions 
Clasificación:
5.0

I was unable to use the uhaul.com check in because the code was not received by my phone and I did not have access to my email.

Douglas L. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUANLUIS T. 
Clasificación:
1.0

Asked to change the drop off location before I purchased the trailer. I was told I could just call the location I wanted to drop off. Found I could not change to where I wanted to drop it. Called to find out more info and was hung up on because he wouldn't take the time to hear my question and blocked my number so I couldn't call back.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENTON ALEXANDE S.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful is getting everything I needed to rent the storage space and reserve a truck for next month. They inspected the first unit assigned to me and found that unsuitable to rent, and quickly switched me to a different unit.

Steven S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rakeisha S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ingrid M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn p.  |  Overall Experience 
Clasificación:
5.0

Great storage location. Thank you.

Veronica F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwan G.  |  Overall Experience 
Clasificación:
4.0

I be that you should have on-site turn in checklist for after hour services. Gracias.

Jerome G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yigal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A.  |  Overall Experience 
Clasificación:
5.0

The guys were helpful getting me set up in my new unit. ¡Gracias!

David P.  |  First Impressions 
Clasificación:
1.0

You can fire all your current workers especially the younger light skin guy wit curly hair. No body went in dept with the contract or anything I will never in my life be robbed for money by extremely poor services from this place ever again!!

BLAINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amber B. 
Clasificación:
5.0

Staff was very helpful and the facilities were clean and well maintained

Carol B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George T. 
Clasificación:
4.0

The pause or delay in approving the check out online was frustrating.

STEVEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alysia D. 
Clasificación:
4.0

El cliente no dejó un comentario.

joe R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma S. 
Clasificación:
5.0

GREAT...Sean did an excellent job. Thanks...

Thomas L. 
Clasificación:
5.0

Very well running operation. Marco was very nice and professional. I scheduled a 4Ã-8 cargo trailer and it was ready to go, all I had to do was backup my vehicle and Marco did the rest. I was in and out in about 15 min. Upon my return I was greeted by a friendly employee (I Didn't get his name) he did the routine return inspection and disconnected the trailer again in and out in 10 min. I had no issues with the trailer and very well balanced, easy pull empty and loaded. Thanks again for great customer service, will use this location again in July 2021.

Daniel F. 
Clasificación:
5.0

Access is a pain off hiway 21.

Ryanne M. 
Clasificación:
5.0

Everything was I don't think you guys can do anything more the service was great top notch

patrick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terrie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ZANE R. 
Clasificación:
5.0

Excellent staff and customer service!

Jennifer J. 
Clasificación:
4.0

Need to get better shocks on the older trucks, very rough and bumpy, otherwise served its purpose for the move.

Jose H. 
Clasificación:
2.0

Could not call this location. Phones did not work and I never received any updates on my hitch/ trailer appointments.

Jordan S. 
Clasificación:
3.0

Have your manager be a little more helpful when the rental is not ready when you come pick it up. Not making customers keep coming back every couple of hours. This was not handled very professionally.

Mary L. 
Clasificación:
5.0

Marco provided excellent service.

Ruben M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ShaQuita M.  |  First Impressions 
Clasificación:
5.0

Great customer service!

ShaQuita M. 
Clasificación:
5.0

The person who assisted me in Colorado Springs (Jordan) was super. He was very knowledgeable and helpful.

Rodney G. 
Clasificación:
4.0

Need to get the elevator fixed so it's not so hard to move items to the 2nd floor!

LUCRETIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura H. 
Clasificación:
5.0

Everyone is so friendly and helpful. It was a wonderful experience.

Anthony G.  |  Overall Experience 
Clasificación:
5.0

The staff is fantastic! Friendly and helpful.

Anthony G. 
Clasificación:
5.0

Helpful and friendly staff.

Rita T.  |  First Impressions 
Clasificación:
5.0

I currently have no suggestions. We were greeted by Chandler who assisted us with renting a uhaul truck and he was great. Made sure to explain the rental charges to us and even offered us a month free of storage for renting a truck for the day. Check in was nice and easy as well. We appreciate the awesome customer service from this location and would definitely recommend this location for a smooth and easy rental process.

Julian M. 
Clasificación:
3.0

It is a little difficult to get to this location heading north because you have to go to constitution and make a U Turn to get to the location. This is the only thing I do not like about it. Other then that, I have used this location a couple of times because of the excellent service and quick response.

Jeffrey D. 
Clasificación:
4.0

Gas level was marked at 3/4 of tank when truck was rented. However, actual level when I drove off lot was a little over 1/2 tank. I immediately returned to the facility and notified staff of the discrepancy. A new link was sent to me so I could correct the gas level and uploaded a picture of the actual levell. Staff was helpful and supportive of correcting the error.

RONNIE S. 
Clasificación:
5.0

The trailer had numerous dents. It was clean on the inside, exterior was dirty and several dents. Staff was helpful and friendly

Jacob N. 
Clasificación:
5.0

Quick and efficient return process. Staff did excellent job.

Stephen C. 
Clasificación:
5.0

No suggestions

James P. 
Clasificación:
5.0

I was very pleased with the efforts and professionalism of the employees at this location. They deserve acknowledgement for their efforts.

Jeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryn D. 
Clasificación:
5.0

Great service and quick return.

Jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando R. 
Clasificación:
4.0

Friendly staff, willing to help with everything

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reuben R. 
Clasificación:
5.0

All the workers were friendly and knowledgeable. They took their time to answer any questions I had and even came out to look at the truck with me.

Danielle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip F. 
Clasificación:
5.0

My experience was as great as always at this location! Jordan went over and above expectations to insure all went well. He and the rest of the staff are always pleasant and professional.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda H. 
Clasificación:
1.0

I dud not rent a usual wrong person

DE'MARKEZ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hassan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grzegorz C. 
Clasificación:
5.0

El cliente no dejó un comentario.

YIGAL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete E. 
Clasificación:
3.0

Upon arrival at mobile check in yesterday at 6:30am, the truck was dead. Thankfully I was able to find an associate who arrived early to work. He gave me a new truck. The mobile check-in and drop off is not simple and not worth it. It took me so long to figure things out and should be more clear. It was a crazy process in general. I was also charged for a full day even though I dropped off at 7pm.

Amber A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra W. 
Clasificación:
2.0

El cliente no dejó un comentario.

lars S. 
Clasificación:
5.0

Bryce was funny and helped me out. I really appreciate it.

Destini F. 
Clasificación:
5.0

This location is extremely excellent and deserve high praise for their dedicated work - thank you! James Mennone

James M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia J. 
Clasificación:
3.0

My trailer was down right dangerous! It needed wheel bearings, the surge brake needs service, and I had 2 tires go flat on the rear (a condition that might have started before I picked it up).

Justin K. 
Clasificación:
5.0

Love the staff, so nice to hear 'I haven't seen you in awhile.' Always helpful and nice! I had trouble getting my lock to get right and they showed me exactly what to do. I had issues a couple times with the code and they helped me again! Above and beyond nice!

Kathy H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY G.  |  First Impressions 
Clasificación:
5.0

Love this location! Tough to find customer service at the level Jordan and his team provide. Can't say enough good things!

Robert W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheryl C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy V.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

John G.  |  Overall Experience 
Clasificación:
4.0

The young man who helped me out was very patient and helpful. I had a great experience and look forward to doing business at this location.

Brittany F.  |  First Impressions 
Clasificación:
5.0

The manager, Jordan was wonderful and helped me out sooo much!

Mae W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl W.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service at the location. Was a pleasure doing business with you. Gracias.

Vanessa G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H.  |  Overall Experience 
Clasificación:
5.0

The staff was very nice and helpful to my needs.

Christina K.  |  First Impressions 
Clasificación:
5.0

Everyone nice and helpful. Easy to move in and they provided carts to borrow and that was awesome.

Catherine D.  |  First Impressions 
Clasificación:
5.0

Enjoyed the service that u- haul provided. If I'm ever in need of storage I will be in returning customer

Ralph G.  |  Overall Experience 
Clasificación:
4.0

Out of all the u-haul places, this one is by far my favourite place to go. The staff are amazing here! They are always super helpful! They care about you and your time. The only downfall is the storage units outside have such a gap at the top of the door. There was so much dirt all over are stuff, for the few months it was there.

Kimberly M.  |  Overall Experience 
Clasificación:
5.0

We were very thankful for the storage we had for 6 months. The staffs there were friendly and easy to communicate. I would definitely recommend this storage place to anyone.

Stuart H.  |  Overall Experience 
Clasificación:
5.0

Excellent staff and facility. Only needed the unit for a short period of time, but based on the experience I will not hesitate to return when needed.

Benjamin J.  |  Overall Experience 
Clasificación:
5.0

Jordan the GM was extremely fantastic I appreciated his assistance very much!! Wish the Staff at victor Pl a safe holiday season and thankful for having them help now and always Ms. Pino

tina p.  |  First Impressions 
Clasificación:
4.0

The staff was helpful , especially the gentleman who assisted me and checked me in. He was outstanding. I do feel like the trucks are fudging the mileage because I took a trip that was mapped out at 19 miles but was charged for 36.

Nicholas J.  |  First Impressions 
Clasificación:
5.0

Moved my daughter from Wisconsin to Colorado. The apartment she was moving into was unacceptable. Fortunately U-Haul gave us 30 day free storage as part of renting an enclosed trailer from Wi. to Co. We took advantage of that to find another place. That benefit was beneficial for us to find a new place for out daughter. Staff and facility was top notch. I would recommend to others.

Andre D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn B.  |  First Impressions 
Clasificación:
5.0

The Manager who signed me in and then checked me out was wonderful! So friendly and helpful. I went to this location specifically because he was so awesome! I will always use this location for storage and truck rental. Thank you so much!

Melinda M.  |  Overall Experience 
Clasificación:
5.0

Jordan and team were efficient, competent, and friendly.

Mike K.  |  First Impressions 
Clasificación:
5.0

Moved my daughter from Wisconsin to Colorado with 5x8 enclosed trailer. The apartment turned out to be a disaster, lucky for us UHAUL gave a 30 free storage in return for our rental from Wisconsin. It was a savior. It gave us the time we needed to find a safe and clean apt to move her too while all of her stuff was safely stored indoors in a clean environment. Much appreciated.

Andre D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary F.  |  Overall Experience 
Clasificación:
5.0

Muy profesional el personal

Pedro G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria B.  |  First Impressions 
Clasificación:
4.0

The online experience gave me a larger storage than the facility had. The manager on-site was excellent and offered solutions to rectify the situation.

Clara A.  |  First Impressions 
Clasificación:
5.0

Jordan, Carson and all the staff have been efficient and helpful with excellent customer service. They make you feel as though they are invested in your welfare. Moving is emotionally stressful and seldom without issues and they have been right there easing the stress. So far it has been a positive experience. Thanks to all of them but especially to Jordan.

Linda R.  |  First Impressions 
Clasificación:
5.0

the man at the uhaul on Victor off of powers was wonderful. I don't think I've had a nicer customer service experience it was,made very simple and enjoyable.

Melinda M.  |  First Impressions 
Clasificación:
3.0

Spiders Nests in the storage area, and the facility lighting didn't come on until after 8pm when it gets dark at around 7pm so trying to move things in the dark was challenging... multiple alarms were going off...

Travis H.  |  First Impressions 
Clasificación:
5.0

Great customer service for me. Cwc

charles c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B.  |  Overall Experience 
Clasificación:
5.0

Moving from Missouri to Colorado and needed a big facility to store our items before we can move into a house . The staff was very nice and kept the unit for us. Thanks for your help.

Frank k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marcia v.  |  Overall Experience 
Clasificación:
4.0

would like access after hours. Not a big deal but would be convenient

Dave H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C.  |  Overall Experience 
Clasificación:
5.0

Courtney, Paul and everyone was very helpful and courteous.

Eddy W.  |  Overall Experience 
Clasificación:
2.0

The Below Average is due to having a new person working by herself on a Saturday morning, and with very little help, there were 8 people in line, it was hot and of course the stupid mask don't help, not sure why the air was not on. Every transaction was taken forever, people in line were getting frustrated, I wasted a lot of my time in line, when I could have been getting a lot of other things done.

Cheryl W.  |  First Impressions 
Clasificación:
5.0

We never worried about our belongings being in storage there. Very secure and great security measures.

Laura J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney H.  |  Overall Experience 
Clasificación:
5.0

I loved knowing my belongings stored at UHaul was secure and well taken care of

Melissa C.  |  Overall Experience 
Clasificación:
5.0

My belongings were stored for 2 years while I was overseas. Upon my return, everything was still clean and relatively dust free! I had easy access to remove my things, and the staff were incredibly helpful, friendly, and professional.

Wendy E.  |  Overall Experience 
Clasificación:
5.0

Top notch crew and facility.

Steven B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin P.  |  First Impressions 
Clasificación:
5.0

To whom it may concern: Jordan always has a positive attitude when I walk in your establishment. Jordan should be training other managers within your organization.

ERIK B.  |  Overall Experience 
Clasificación:
5.0

Charisma uniqueness nerve and talent

Ernesto S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Eddy W.  |  First Impressions 
Clasificación:
5.0

The facility was clean and well maintained. The staff was awesome. I would recommend this facility to my friends

James C.  |  Overall Experience 
Clasificación:
3.0

The customer service line is insane here. The alarm system never worked properly. Even though access hours were clearly stated online, the alarm system would claim we were not allowed into our unit at that time.

Jason B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W.  |  First Impressions 
Clasificación:
5.0

Everyone was super nice and helpful!! Thank you for making my storage needs a pleasant experience!

janet o.  |  Overall Experience 
Clasificación:
3.0

Huge line. Only one employee working. Waited over 30 minutes to be helped.

Jason B.  |  First Impressions 
Clasificación:
5.0

Jennifer the GM was a huge help getting me a storage unit asap! Very great facility and will use their trucks again!

Jeremy H.  |  First Impressions 
Clasificación:
4.0

Very friendly staff. Helpful, and easy to work with.

Michael M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah e.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael w.  |  First Impressions 
Clasificación:
5.0

The lady who assisted me (I wish I remembered her name!!) on June 2 was SO great. Very personable and helpful. I actually had a nice time chatting with her while we handled my requests. :) Happy I chose this location.

kelsey k.  |  First Impressions 
Clasificación:
5.0

Use of this facility for the past 10 years has been amazing!!! I appreciate the security features in place to ensure my belongings were closely safeguarded at all times. Military discount on monthly rental was awesome too!

PATRICIA R.  |  Overall Experience 
Clasificación:
2.0

After making my first payment I was then told we could have got the first month free if we rented a truck too. I eventually did end up renting a truck and was still told that didn't apply to me and it was too late for them to include me on that offer. The storage units just north of this location are constantly $25-$50 less per month than uhaul ended up being. Uhaul kept my stuff safe, along with the moths, but I will not be a return customer. Don't mention promos you can't actually give to the customer.

Robert M.  |  Overall Experience 
Clasificación:
5.0

Jennifer was amazing and extremely helpful in my decision which size unit worked best for me! Todd L

Todd L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry d.  |  Overall Experience 
Clasificación:
2.0

Got a call stating my unit was locked open. Left work and traveling from another city to the storage. When I arrived they let me know that it was not my unit that was open. The employee was rude and dismissive about the situation and the manager never called me about the situation. They knew it was not my unit, and it was in the notes shortly after they called me but no one informed me it was the wrong unit.

Rickey R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T.  |  Overall Experience 
Clasificación:
1.0

Jen was rude to us, and while we called them multiple times (each time getting sent to a call center), not once did we get a call back. Luckily corporate call center was able to help us out. You would think during a pandemic they would be a little more understanding, but no, the manager was rude and didn't get anything done to solve the problem.

Ismael T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C.  |  Overall Experience 
Clasificación:
5.0

Angela Moore and Jennifer Hudson are amazing

Angela M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F.  |  Overall Experience 
Clasificación:
5.0

Jennifer was awesome! Thank you very much for your help keep up the great work!!

Reinhold F.  |  Overall Experience 
Clasificación:
4.0

Thankyou fore all the help an great people

gary l.  |  Overall Experience 
Clasificación:
5.0

Very professional and customer friendly

ALAN B.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Larry D.  |  Overall Experience 
Clasificación:
5.0

Great personnel,would recommend this place to anyone. Rhino.

Reinhold F.  |  First Impressions 
Clasificación:
5.0

The folks there were very friendly and helpful. God bless the crew there!!!

Steven S.  |  First Impressions 
Clasificación:
5.0

I was there for over 3 years and had a wonderful and safe experience.

veronica p.  |  Overall Experience 
Clasificación:
5.0

when my credit card was comprised and was unable to be processed at Uhaul. They had great customer service e-mailed me and called me to resolve. Very appreciated. Thank you for your service.

Debrah K.  |  Overall Experience 
Clasificación:
1.0

Could not access my unit during winter months due to your snow plow dumping all the snow in front of my unit. When brought to the attention of 3 employees. They didn't seem to care.

Rob M.  |  Overall Experience 
Clasificación:
5.0

Everyone was very polite & went out of their way to assist us with our needs at the Powers & Victor location. We highly recommend this facility & had used their services for the past 14 months.

Sherry C.  |  Overall Experience 
Clasificación:
1.0

For the second time charge for gas and needle was to the right of 3/4 full which was agreed to be upon delivery.

dandral s.  |  Overall Experience 
Clasificación:
5.0

Sarah was extremely helpful and made the experience easy. She was great!

Ronald P.  |  Overall Experience 
Clasificación:
5.0

Great Staff and facility! They are always friendly and willing to help.

NICHOLAS B.  |  Overall Experience 
Clasificación:
5.0

Very pleasant employees.

CHARLES H.  |  Overall Experience 
Clasificación:
5.0

Jenn and all of the staff was so very helpful and kind during the most stressful in my life. The facility was clean. If I ever need to store my things or use a truck, I will use this location. Gracias

Ernestine R.  |  Overall Experience 
Clasificación:
5.0

Quick easy and informative.

Christopher D.  |  First Impressions 
Clasificación:
5.0

The people that work at this facility went above and beyond to help me with storage and a long distance move and were so incredibly kind! I highly recommend their services!

Danielle S.  |  Overall Experience 
Clasificación:
5.0

Customer service exceptional.

Ginny O.  |  Overall Experience 
Clasificación:
5.0

Thank you for your friendliness, and understanding ,at times

JO ANN D.  |  Overall Experience 
Clasificación:
5.0

Great place. Great staff!!

Hazen H.  |  Overall Experience 
Clasificación:
4.0

Good service and reliable trailer.

Debbie S.  |  First Impressions 
Clasificación:
5.0

Thank you to Lafayette and his team! Excellent service and easy process!

Scott W.  |  Overall Experience 
Clasificación:
5.0

Received excellent service and found overall experience very easygoing.

Danielle S.  |  First Impressions 
Clasificación:
4.0

Price was a Lille high I thought.

Mike H.  |  Overall Experience 
Clasificación:
5.0

My experience with this Uhaul Storage Facility off Powers & Victor was exceptional. The staff were all very friendly & helpful. We will definitely refer you to friends and associates! ¡Gracias!

Douglas S.  |  Overall Experience 
Clasificación:
2.0

Service is extremely slow, and workers seem unsure of their own job duties. I bought a locker needing to unload at night. The 24/7 area was not working and they knew it, caused extra day uhaul rental.

Gary D.  |  First Impressions 
Clasificación:
5.0

N/C

April K.  |  Overall Experience 
Clasificación:
5.0

Excellent, caring staff! Service was fantastice! I highly recommend using this U-Haul location.

Barbara W.  |  First Impressions 
Clasificación:
2.0

very pleased with their facility

Mary C.  |  Overall Experience 
Clasificación:
5.0

The one thing I will complain about is one day I ask a girl what does it take to be able to get into you storage unit 24 hours a day. She said I could do it for ten dollars and she was looking on her

kenneth a.  |  Overall Experience 
Clasificación:
5.0

everything went as needed thank you

Tina W.  |  Overall Experience 
Clasificación:
5.0

U-Haul Moving and Storage at Powers Blvd. have provided excellent service and storage for the past 6 years that I utilized the facility.

EDWARD Y.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with the staff, facility and how well maintained the place was kept. Two thumbs up!

Douglas E.  |  Overall Experience 
Clasificación:
5.0

Customer service it was great there

mike b.  |  First Impressions 
Clasificación:
5.0

everything was great

David L.  |  Overall Experience 
Clasificación:
5.0

Awesome staff. The best U-Haul experience to date!

Adam D.  |  Overall Experience 
Clasificación:
2.0

Your salespeople should know their job that rules and regulations you should take that job seriously I know what's going on around them when I was there I saw several mistakes that were made .

Irven H.  |  First Impressions 
Clasificación:
5.0

Brandon and Damion were very helpful when i got there

brenda l.  |  First Impressions 
Clasificación:
5.0

The whole staff was friendly and professional. I was very impressed. One of the best if not best U-Haul locations I have ever used.

Adam D.  |  First Impressions 
Clasificación:
5.0

Gracias

Ameerah R.  |  Overall Experience 
Clasificación:
4.0

😎

Larry D.  |  First Impressions 
Clasificación:
5.0

Convenient location, clean facility.

Gregg P.  |  Overall Experience 
Clasificación:
5.0

Jake Logan was so helpful and gave me all the information I needed after leaving Public Storage since they don't give all the information needed on their website. Everything is clean and nice!

Kari M.  |  First Impressions 
Clasificación:
5.0

Branden Hawke did an awesome job for me and my Husband

Sabine M.  |  First Impressions 
Clasificación:
5.0

The staff, especially Angela and Lafayette, were extremely helpful and pro-active, which was much appreciated by my brothers and me, as we were under a lot of stress at the time.

Erika M.  |  Overall Experience 
Clasificación:
5.0

Very helpful

kenneth a.  |  First Impressions 
Clasificación:
4.0

Friendly helpful staff.

Teri M.  |  Overall Experience 
Clasificación:
5.0

Great place, really clean and the owner is super nice.

Victor J.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful staff.

DONALD G.  |  Overall Experience 
Clasificación:
5.0

Very good personal

Gilberto V.  |  First Impressions 
Clasificación:
4.0

Staff was all nice, friendly, and professional. Facility clean and felt safe. However, I stood in line for almost half an hour Saturday to close out my contract. They were clearly understaffed.

kelly P.  |  Overall Experience 
Clasificación:
5.0

I called about a refund for the amount of time that I had not used the unit until my next rental payment was due and the lady I talked with sounded like I would not get a refund but that she would ask

PATRICIA H.  |  Overall Experience 
Clasificación:
5.0

Is this facility gave assurance that my stored items were in good hands and that proved to be true. Gracias

SYRETTA M.  |  Overall Experience 
Clasificación:
4.0

Storage units were a lil pricey for the smaller ones maybe you should charge by the length of stay in the unit.

Andrea P.  |  Overall Experience 
Clasificación:
5.0

Brandon was great. He took care of all my moving needs and can’t thank him enough.

Anastacia B. | Reservación
Clasificación:
5.0

They are very professional and kind people that work there. The facility is very nice, clean and well organized. I highly recommend this facility.

karen m.  |  Overall Experience 
Clasificación:
5.0

Great staff.

steven B.  |  Overall Experience 
Clasificación:
5.0

During my year long deployment I did not have anything to worry about. I knew my personal belongings were in the best capable hands. Thank you Uhaul for everything, you guys rock.

mike c.  |  Overall Experience 
Clasificación:
5.0

Good customer service

jessica m.  |  Overall Experience 
Clasificación:
5.0

its good

Timothy F.  |  Overall Experience 
Clasificación:
5.0

Staff was awesome

Carl S.  |  Overall Experience 
Clasificación:
4.0

helpful & reliable staff; well-maintained facility; much better than others we have dealt with

DEBRA B.  |  Overall Experience 
Clasificación:
5.0

Great group. Awesome experience

Carl S. | Reservación
Clasificación:
5.0

The staff were very professional and courteous and they treated us like family meeting all our needs!

michael w.  |  Overall Experience 
Clasificación:
5.0

Great group of people and very helpful. I highly recommend them.

bill T.  |  Overall Experience 
Clasificación:
1.0

The cargo door didn't work for the 1st month, and I was told by a "manager" I would get a refund for unused time when I left. GM wouldn't honor it. More issues, but not enough space. Never again!

Gary D.  |  Overall Experience 
Clasificación:
4.0

A long wait line of people waiting to speak with a customer service representative is common at the Victor Place facility. Additional staff is very much needed.

Keith J.  |  Overall Experience 
Clasificación:
5.0

Everything was great. I never worried about my items in storage.

Kevin W.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful.

bill T. | Reservación
Clasificación:
1.0

I reserved a non climate controlled drive up storage unit through call center. When I arrived it was on the 2nd floor and climate controlled and no way to unload. Cancelled reservation. Disappointing.

Robert S.  |  Overall Experience 
Clasificación:
2.0

I'm very happy to have closed out my storage at this facility after 14 years. I am now waiting for a refund, but have received Nothing informing me of my refund from the owner?!

MICHAEL M.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff.

ronald S.  |  Overall Experience 
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