El cliente no dejó un comentario.Victor M.
Customer Reviews for U-Haul Moving & Storage at Plainfield Ave
Grand Rapids, MI 49505
(N Of I-96)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.Brian P.
I was told my gas tank was full but it was not. I returned it full though. I would prefer to receive it with a full tank because that gas is not cheap.Amy C.
Your staff was extremely helpful and personable.Robert G.
El cliente no dejó un comentario.Robert O.
El cliente no dejó un comentario.Anthony D.
El cliente no dejó un comentario.WILLIAM EDWARD L.
El cliente no dejó un comentario.Matthew D.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Molly R.
One thing to note is that the trucks turn on tow/haul mode automatically which kills your gas mileage. We paid a few bucks extra not knowing this although it is posted in the truck. Otherwise good experience!Kevin H.
The staff was helpful and friendly. This was the easiest process I have ever had to go through. It was incredibly fast and simple. In fact I was surprised how simple it was. ¡Gracias!Nancy T.
Our truck had an issue when we picked up the tow for my car. It took a few hours to get it fixed and put our trip behind by half a day. They did not ad a day to the trip to make up for this serious inconvenience and it ended up costing us $40 for an extra day. Very disappointed that this was not taken care of by them as soon as they realized they were going to have to delay us by so long.Courtney S.
El cliente no dejó un comentario.Curt G.
El cliente no dejó un comentario.CAMERON PATRICK W.
The gentleman who helped me did an outstanding job. He was working alone on the day after Christmas but was very professional and kind.Fernando B.
The employee that helped me was knowledgeable, professional, as well as helpful and answered all my questions to my satisfaction as well as stayed after his shift was set to end to make sure my return went smoothly. Would absolutely recommend to a friend/family member 100%!Temiya S.
El cliente no dejó un comentario.Glenn M.
El cliente no dejó un comentario.Gregory P.
Fast service and a pleasant experience! Well done!Joseph B.
El cliente no dejó un comentario.Eric Martin S.
when a flat tire is replaced, the sensor should be replaced so the customer doesn't have a false readingRobert S.
Lower gas mileage and be clear when. Due back. Emailed contact and hAmanda C.
Crystal & Brandon have the whole process of renting down to a T. Very efficient & pleasant to deal withelizabeth M.
More staffing. Only one person was there at pickup and drop off.Kenneth H.
Fast, efficient, friendlyCYNTHIA JENNESS B.
El cliente no dejó un comentario.Chelsea M.
El cliente no dejó un comentario.Mary H.
El cliente no dejó un comentario.James F.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.kenn A.
Very welcoming and helpful to my needs. thanksJuan T.
El cliente no dejó un comentario.Joseph A.
All the staff I interacted with at this location were great!Paul M.
El cliente no dejó un comentario.Keith B.
El cliente no dejó un comentario.Timothy L.
The first place I choose to pick up my rental truck from was in business but the office was closed, despite your web site saying they were open. So I had to modify my reservation and choose another location.Charles D.
Great service! Unfortunately our truck reaked of smoke on the inside.David W.
El cliente no dejó un comentario.Lance E.
Everything was wonderful and so are the people very very helpful definitely will rent from them againColleen B.
El cliente no dejó un comentario.Jeffrey C.
I really enjoyed the service from the employee that checked me in and out.Derek R.
This team does an excellent job!Milton Z.
Just keep giving all your customers the same great service.Kevin L.
I like this location, have been there 2x and good trucks and serviceAutumn S.
El cliente no dejó un comentario.Scott B.
This was my first time using UHaul's motorcycle trailer. I read many good reviews of the trailer online. It was fairly easy to use. I have a couple recommendations that could help improve the usefulness of this trailer. First, UHaul should build some blocks that can be snapped in place on the floor of the trailer to the left of a motorcycle for press against with your foot. I have a large motorcycle. If I had an anchor I could use to press on I would have been able to unload my motorcycle much faster and easier. Second, because the motorcycle has be be centered and can't lean on its kickstand 2 people are recommended to position and strap a motorcycle down. UHaul should manufacture an aluminum telescopic arm with a gripper that can be closed and shut. This would greatly help individuals load and unload their motorcycle without a second person. This arm could be mounted on the floor in the front of the trailer, or on one of the sides. The loader could then pivot the arm into position, extend it to a good length, and close the gripper on some part of the motorcycle to hold it in its center position before then strapping it in place. Those are my thoughts on the trailer. I hope it helps.Charles B.
Great service an the desk! The trailer was clean and in good shape. Could use new wheels - seemed little old.emanuel S.
El cliente no dejó un comentario.Mack P.
El cliente no dejó un comentario.JONATHANG G.
El cliente no dejó un comentario.Jeffrey M.
El cliente no dejó un comentario.Michael C.
Crystal was very helpful and went out of her way to make sure I had a good experience! ¡Gracias!Justin S.
Everything was great! Y'all even let me turn in the UHaul early. ¡Gracias!Autumn K.
Service was quick and pleasant. The guys were very friendly.Demetrius C.
El cliente no dejó un comentario.Brant W.
El cliente no dejó un comentario.April K.
Let costumer know about key drop box. The truck seemed to run like it had no oil. And there was more gas in it than stated on the receipt.Weslee W.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Wesley P.
Crystal went out of her way to make our experience great after an initial snag with a reservation. She provided excellent customer service!Andera G.
El cliente no dejó un comentario.Pavel F.
Explain the fuel requirements more clearly. I put in way more fuel than I needed to and of course was not refunded any money off of my rental. Truck sounded like it was going to over rev every time I started from a stop.Corey W.
Ordered 6 blankets, but never got, but paid for.MICHAEL DOUGLAS R.
Thank yoiGREGORY JAMES D.
El cliente no dejó un comentario.Ralph P.
El cliente no dejó un comentario.ALI H.
the key would not turn in the ignition sometimes- This needs checking-Joseph B.
El cliente no dejó un comentario.Eugene K.
Excellent customer service and attention to detail.Michael W.
Good locationAutumn S.
El cliente no dejó un comentario.Matthew B.
Well done- Good experience-Joseph B.
El cliente no dejó un comentario.Terry P.
El cliente no dejó un comentario.Anthony D.
El cliente no dejó un comentario.Paul S.
Keep doing what your are doing. That is why I come to this location.ronald L.
Why in the world did we have to return the truck to Grand Rapids when our delivery was to South Haven, Michigan. South Haven has a U-HALL outlet as does Holland, MI. The drive to Grand Rapids took ninety minutes and then we had to drive back to South Haven. Very poor management of our rental experience.DAVID B.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Benjamin T.
El cliente no dejó un comentario.Jay S.
Grateful for the ease of pickup/drop-off and the reasonable cost. ¡Gracias!Gerald L.
Great service!John L.
The drop off sites generated on the list where not allowed drop off locations after hours by the app. Would be nice if they matched. I drove to generated site, but then had to drive to the nearest app drop off site.Michael H.
Had a real hard time using the mobile app. Wouldn't connectPaul R.
Just the bare minimum helpful, waited for five minutes while employees carried boxes around and didn't acknowledge my presence. Finally someone approached and helped me but mumbled and had poor communication skills, seemed that I was a distraction in getting something else done.Richard W.
El cliente no dejó un comentario.Steven B.
Crystal was great!Robert I.
Vehicle could use a front end alignment.Andrew P.
El cliente no dejó un comentario.Carol K.
The process was quick and simple and the return was easy peasy. No stress rental. Will use again if I ever need to move again (hopefully not for a while)Craig V.
El cliente no dejó un comentario.Martha C.
El cliente no dejó un comentario.Richard V.
El cliente no dejó un comentario.Nicholas F.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Edward M.
Rental pick up and return was all very well done by uhaul staff I'll be backClarence S.
Servicios adicionales en esta ubicación
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