Comentarios de los clientes para U-Haul Moving & Storage at Plainfield Ave

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Plainfield Ave

Clasificación general:

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David K.
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The female clerk was wonderful!! Very knowledgeable and friendly!! I will definitely go back for all my rental needs.

Sylvia T.
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El cliente no dejó un comentario.

Kenneth B.
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El cliente no dejó un comentario.

ROBERTANTONIO L.
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El cliente no dejó un comentario.

RICHARD W.
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El cliente no dejó un comentario.

Melissa H.
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El cliente no dejó un comentario.

Juan T.
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Was taken care on time at pick-up and drop-off times. Very pleasant and welcoming thank-You

Daniel F.
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FIrst.....the man working the counter was GREAT! Professional and courteous. Second, FIRE the VP and Director of IT! The performance of the Uhaul App is atrocious and beyond frustrating. I scanned the location and it read the barcode and that was the end of the road. There was no option to move to the next level and the counter representative agree. How can Uhaul offer a skip-the-counter pick up and have it fail so massively? Fire the IT leaders.....bring in new. Dan

Steven B.
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El cliente no dejó un comentario.

Ronald M.
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Nothing , your shop is on it ! The equipment was ready to go , no issues , job was accomplished ! Thank-you ! I am a satisfied repeat customer !

Tracy F.
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Outstanding customer service. We as a family appreciate all the kindness shown to us in a very difficult situation. Thank you so much The Ferrer Family

RODNEY W.
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El cliente no dejó un comentario.

Debbie N.
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El cliente no dejó un comentario.

Mark W.
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El cliente no dejó un comentario.

Mark S.
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Staff on site was GREAT! Very helpful and courteous!!

Ray N.
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El cliente no dejó un comentario.

Williamlee Z.
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El cliente no dejó un comentario.

Mark M.
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El cliente no dejó un comentario.

Jeff R.
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El cliente no dejó un comentario.

Paul N.
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El cliente no dejó un comentario.

Matthew N.
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El cliente no dejó un comentario.

Richard W.
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El cliente no dejó un comentario.

Karen P.
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I don't think that there is anything you can do "better". Great service, clean building, good equipment and a good value.

Glenn M.
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El cliente no dejó un comentario.

DONNA MARIE G.
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El cliente no dejó un comentario.

Pennymarie P.
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El cliente no dejó un comentario.

Michael E.
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The truck smelled strongly of smoke and it was very unpleasant to drive. U-haul really should instate a no-smoking policy/fee to mitigate this problem. Employees were nice and helpful, the truck was clean and ran well. Smoke smell was awful.

Elizabeth R.
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The team was incredibly knowledgeable, friendly, and helpful!!!

Joellen G.
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El cliente no dejó un comentario.

MATT S. | First Impressions |
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El cliente no dejó un comentario.

Daniel B.
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El cliente no dejó un comentario.

Timothy M.
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El cliente no dejó un comentario.

Mary G.
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Well when I arrived there was no staff in the building. There were 4 customers waiting for someone to show up to assist us.

Cory O.
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When I booked it I was unaware that I could keep the uhaul until closing time without being charged for an extra day, but since I was an hour past my reservation time I was charged for an extra day. Also once I broke the tie for the dolly I realized that the screw was so tight that I couldn't possibly unscrew it. So I was charged 3 days for a dolly I couldn't use.

Jo Ann L.
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El cliente no dejó un comentario.

James S.
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Nothing

Benjamin T.
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Employees need to actually help and service their customers. Waited in line for an hour to pick up my reservation. One guy behind the desk and the others are outside

David G.
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The service here at Plainfield in GR MI was great. But over at Alpine the other week, what's with your group encouraging the woman with the die color hair to display BLM wrist bands at work. Does the public have to now be treated to Marxist propaganda here in America. They are a front group not for blacks since All lives matter and any message short of that isn't America. Please tell this woman/girl to grow up and keep her politics at home or in the public discourse were it belongs and not at work. Are you kidding me? Dave

Marcrobert M.
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El cliente no dejó un comentario.

Kevin K.
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Very convenient I will use U-Haul again soon

jeffrey L.
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El cliente no dejó un comentario.

Cameron H.
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See above. The location was perfectly fine.

Ruth R.
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I signed up at Rockford, MI location. Got a notice a few days before it was only available at Plainfield location. Got to Plainfield location and they only had down for four days and we reserved for seven. Our plug was probably stored at church and we did not bring it and instead of asking of us if wanted to purchase one so we could leave parking lot she just went in and got one to install (she had not told us we could not leave parking lot so we started to leave). She did acknowledge that she knew we were tax-exempt and would not be charged sales tax. On our trip to TN, the other vans in the group told us at the first stop that when we signaled left, the right came on and vice versa. One of our guys switched the new plug we bought and then it worked. When we returned, the employee was going to charge us sales tax, said no notes said we were tax-exempt (even though we were driving the church van) and we had sent the papers to the Rockford location. Just a hassle. I have had trouble at the Plainfield location before.

Stephen S.
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El cliente no dejó un comentario.

Alberic E.
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El cliente no dejó un comentario.

John P.
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El cliente no dejó un comentario.

Williamedgeworth P.
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The service was excellent.

Carrie T.
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El cliente no dejó un comentario.

Julie M.
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There were four people waiting inside ahead of me for service. The lone employee was outside somewhere for several minutes, leaving people to wonder if anyone was there. Luckily, when he came back in, he announced that anyone dropping off could just leave the keys in the truck and go--which we did.

Charles S.
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50 minutes in line to pick up a trailer I had reserved??? GET HELP THERE!!!!!!!

Elise M.
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El cliente no dejó un comentario.

marcus M.
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The service was friendly and efficient here. Everything was clean and well marked. No recommendations for improvement.

Eugeneedward S.
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Nothing

judy R.
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El cliente no dejó un comentario.

Richard D.
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Great service as always. Always helpful. Equipment always does what's needed.

Jeffrey O.
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El cliente no dejó un comentario.

glen C.
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El cliente no dejó un comentario.

Tia B.
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El cliente no dejó un comentario.

James V.
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El cliente no dejó un comentario.

james B.
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El cliente no dejó un comentario.

KEVIN B.
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El cliente no dejó un comentario.

WILLIAM FRANK M.
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El cliente no dejó un comentario.

William A.
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Quick in and out when picking up and dropping off. Great facility.

Charlene R.
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El cliente no dejó un comentario.

Bill P.
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El cliente no dejó un comentario.

Brian W.
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All went great

Alexander K.
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El cliente no dejó un comentario.

Nancy P.
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Nothing Brandon and Crystal are always very accomodating and always meet my needs of rental. They go above and beyond😀

Maria C.
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El cliente no dejó un comentario.

Deborah D.
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Always a good experience with staff at this location.

James S.
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El cliente no dejó un comentario.

Christopher P.
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El cliente no dejó un comentario.

Brian A.
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El cliente no dejó un comentario.

Brandon D.
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This location is always very nice to rent from. Very nice personnel.

Roger S.
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El cliente no dejó un comentario.

Donald M.
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Both pick up and drop off were quick and easy.

Scottalan V.
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BOTH EMPLOYEES THAT I TALKED TO WERE VERY KNOWLEDGEABLE AND HELPFUL. I WAS VERY PLEASED WITH THE TRAILER LIGHT INSTALL AND THE PERSON AT COUNTER WHO RENTED ME THE TRAILER

John H.
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El cliente no dejó un comentario.

Phillip B.
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El cliente no dejó un comentario.

Stephen C.
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El cliente no dejó un comentario.

Darrell R.
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Crystal was VERY helpful and professional.

mary M.
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El cliente no dejó un comentario.

Gregory W.
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El cliente no dejó un comentario.

Mabel M.
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Crystal was AWESOME! Everything went perfect because of her stellar customer service! Thank you.

Derrick C.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

Chris P.
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Don't rent out trucks that are not able to be rented/in the garage! Had to stand there and wait for the associate to figure out why they couldn't rent out the truck I originally had chose. 25 minutes later we figure out it's "down" which I'm assuming it's getting serviced, just a bit cumbersome when your on a time crunch. Needless to say I did still get a truck a little more than I needed but it got the job done.

Franco M.
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Out of the Grand Rapids locations this is the one I like better as the people are smart and fast.

Patrickrichard P.
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El cliente no dejó un comentario.

Craig D.
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El cliente no dejó un comentario.

Aimee C.
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El cliente no dejó un comentario.

Carol J.
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El cliente no dejó un comentario.

Bart P.
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El cliente no dejó un comentario.

Craig D.
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Service was very customer sensitive. Thank you

AIMEE JO A.
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El cliente no dejó un comentario.

Joseph H.
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El cliente no dejó un comentario.

Michael F.
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All was seamless and efficient

AIMEE JO A.
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I got over charged for fuel. We were told to return it with the same amount of gas it had as when we picked it up. We returned it with a little more than when we picked it up, and then got way over charged for the fuel. I have images of this to back it up.

Sian-Sherman G.
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The mover helpers damaged some of my things, really nice and expensive things.

Henrylewis C.
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El cliente no dejó un comentario.

Susan S.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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