Both attendants were very professional and was able to be returned and paid without leaving my carJay D.
Customer Reviews for U-Haul Moving & Storage at Peach Street Marketplace
Erie, PA 16509
(Across from Aldi and next to Cracker Barrel)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.John A.
No improvement necessary, very positive experience!JAY W.
El cliente no dejó un comentario.BRIAN D.
The $0.99 per mile is crazy. I don't understand what this charge is for or why it is so high. You would think maintenance would be covered under the rental contract and the customer pays for the fuel so it makes no sense other than another way to get cash. Also, a recommendation for the actual trucks, get rid of the crappy wood tie down rails in side. A regular ratchet strap hook is a pain to get in behind it. I'd recommend running e-track down the sides, and the. Renting e-track straps to people for moving. Would make things a lot easier.Tim C.
I was greeted as soon as the door opened, he looked up my reservation, did some typing and I had the keys in less than 5 minutes. Another driver listed on the contract dropped the truck off and they did the walk around inspection and they said it was quick and painless. One of the best experiences I've had as a customer anywhere in quite a long time! Quick and so easy. Thanks!Katilynn A.
El cliente no dejó un comentario.Annisha S.
They tried charging me a Gas fee saying gauge was not at level recorded on pickup. I had photo of pickup and drop off, gauge in EXACT same amount. They did NOT charge $25 once I showed them the photos.DEBRA S.
Bruce, the manager, was most helpful. Some of his staff was new but they did not hesitate to ask for help when they had questions. The facility was immaculate including the storage units.KEVIN D.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.George W.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.ronald T.
Nothing to complain aboutGREGORY M.
El cliente no dejó un comentario.Ricardo G.
The gentleman who helped me was awesome. Smoothest experience at a UHaul location to date.Aaron R.
El cliente no dejó un comentario.Miriam M.
Too much disinfectant cleaner (perhaps febreeze) used, the smell was overpowering.Gregg R.
Everything was great!James S.
This worked out perfectly for our cross country move. We had boxed everything and utilized one U-Box. The helpers we hired thru U-haul both loading and unloading were excellent. The Box arrived about a week early....everything was intact! We would definitely use this service again!GEORGE A.
I would definitely use this storage location again and have already recommended it to a few of my friends!JOSEPH S. | Overall Experience
El cliente no dejó un comentario.Ernest G.
The gentleman operating the business is very knowledgeable and very pleasant to work withTODD P. | First Impressions
El cliente no dejó un comentario.Qwaneile J.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Tyler B.
Nothing to improve- great staff and service !Tracy Z.
Very friendly.nice clean locationTimothy F.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.DeWayne H.
El cliente no dejó un comentario.Kim Z.
Nothing. Everything was perfect.Leroy M.
Wish I could remember her name but she was exceptional nice and helpful at Downs drive Erie Pa a Tuesday morning March 8thCatherine G. | First Impressions
I had reserved a truck for 2 days online and they told me at the location that it was not available for the 2 days I had reserved for. Horrible customer service, they wouldn't honor my reservation until I agreed that I would only take it for the one day and called the 800 number to get it fixed.KIMBERLY H.
El cliente no dejó un comentario.Jacqueline D.
Everything was great.Gregory A.
Bruce was awesome! Super polite, personable, and a great attitude.Joshua L.
El cliente no dejó un comentario.Brandi V.
El cliente no dejó un comentario.Brian a. | First Impressions
El cliente no dejó un comentario.JULIANE S.
The only reason my rating wasn't an excellent is because when I cleaned out my unit well before the bill was next due, I was told there is no refund for u used time. So I paid my bill in good faith every month and didn't receive a good faith refund for unused unit charges.Brenda S. | Overall Experience
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.Thomas R.
Very clean and easy move-in. Couldn't have had a better experience.Katelyn M. | First Impressions
El cliente no dejó un comentario.David W.
Great facility for truck rentals. Had no issues or problems with the staff or the truck. Great experience overall.JASON B.
El cliente no dejó un comentario.Lucy D. | Overall Experience
Clean user friendly facility. Excellent experience.ALAN G. | Overall Experience
The employees went over and above to ensure that the entire rental went smoothly even after I came down with Covid. Overall an excellent experience for me.Robert T.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.Joseph J.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.MENAHEM T.
The facility was always spotless, warm and convenient to get to.Michael G. | Overall Experience
Clean, no mildew odor.Kay K. | First Impressions
El cliente no dejó un comentario.Carly T. | Online Move In
El cliente no dejó un comentario.BRENT E.
El cliente no dejó un comentario.Arthur B.
El cliente no dejó un comentario.Jennifer W.
The guys that helped us were so friendly and extremely helpful.Tammy H. | First Impressions
Terrible service. Bad communication. Never again.KERRY M.
El cliente no dejó un comentario.corey w. | First Impressions
Staff there is awesome.Joshua W. | Overall Experience
El cliente no dejó un comentario.HOWARDWILLIAM L. | Overall Experience
El cliente no dejó un comentario.HOWARDWILLIAM L. | First Impressions
The streets were very wet all day and the tires turned out to be almost bald. We slipped and slid at practically every stop sign and red light, often with a line of traffic behind us. A bit nerve-wracking with a van full of new furnitureRONALD H.
When I delivered truck to location as promised, with truck cleaned out, everything just as to be per contract. employee came right out and checked everything over and all was good. I then find out I got charged $14.00 more for something when it was delivered.Steven R.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.Nicholas H.
Was fast and welcomingtanisha K.
El cliente no dejó un comentario.BRANDON H.
Very nice!JOSEPH S. | First Impressions
Bruce is an outstanding manager and he went out of his way to help us as a family to accomplish our move. Your company has a real asset upon hiring a real professional...JAMES M.
El cliente no dejó un comentario.ANDREW S.
El cliente no dejó un comentario.Chris H.
El cliente no dejó un comentario.nick w. | First Impressions
El cliente no dejó un comentario.Gloria P. | First Impressions
I grade my first experience A+. No comment for improvement. Keep up the great work.JOHN T.
Please let me know when the electrical outlet is scheduled to be placed -thanks !Amy g. | First Impressions
Uhaul changed my reservation on me three times. Then proceeded to give me a truck which I had to pay extra for.ASHLEY H.
Went very smooth.TAB M.
Service was excellent. Got my rental the day i called and was in and out very fast. Thanks alot for the great service.FREDERICK J.
Customer service is excellent!! ThanksJON B.
El cliente no dejó un comentario.John H.
Workers were extremely helpful one of them even help with unloading a heavy dresser.John H.
Everything went well and the rates were reasonable.Christopher K.
A top notch operation - ease of transactions made the burden of moving a little lighter.John R.
Staff were very courteous and helpful.FRANK K.
El cliente no dejó un comentario.Ellsworth T.
You are already the best Bruce at downs drFRANCISCO B.
El cliente no dejó un comentario.Frank K.
El cliente no dejó un comentario.Betty H.
Everyone at the store were nice and friendly. Whole experience was quick and easyPhilip R.
El cliente no dejó un comentario.CHRISTOPHER C.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Jason H.
El cliente no dejó un comentario.PAUL S.
Customer service was great.Phillip M.
I never received my receiptNicholas M.
Easy to return! Excellent signs posting where to return equipment with lots of room to turn into U-Haul location. They have a complete cleaning station set up, where you pull up and park. Attendant was friendly, knowledgeable and easy to work with after our long trip driving from Florida. If I lived in Erie, PA I would definitely use this company!Sandra S.
Good serviceJESSICA S.
All associates were great and very friendlyDan R.
El cliente no dejó un comentario.Eric D.
El cliente no dejó un comentario.Ernest G.
I had to drive out of state to get this uhaul and it was required I take it back to that location, when in the past I was able to return it to a location closer to me. So they got about an extra $50 from me because I HAD to take it back to that location and it's $0.99 on the mile. (Or so the woman on the phone said.) I would not recommend getting any from this location unless you live nearby it.Constance H.
Google map did not take us to the correct location. The storage facility needs a sign before you get there on the road indicating where they are located.JULIE W.
El cliente no dejó un comentario.TIMOTHY H.
Every one was very helping, I was impressive experience.JAVED I.
The only issue was that we were not allowed to unpack our vehicle past 10 pm.Timothy S.
El cliente no dejó un comentario.BRADLEY M.
El cliente no dejó un comentario.Stephen K.
One of the best Uhaul locations I have used. Hopefully they can get some more Auto Transports to rent.Paul O.
Still very unhappy with U-Haul keeping over $100 of my money,FLOYD M.
At checkout I was told I could add a driver online. I could not which caused me to be on hold for 2 hours to add someone. This delayed my move while we were trying to leave. I also did not get a promised $50 refund even though I specifically asked. It was not on my statement and the rental fee did not reflect what I was told over the phone. I did not get the size truck I ordered (at least I got a truck) which is a consistent issue with uhaul.Rozlyn C.
very accommodating and friendlyWilliam S.
El cliente no dejó un comentario.Wayne Z.
Nothing. Staff was excellent.Robert D.
Outstanding service and the truck ran well and was clean...Daniel M.
I can't think of anything. The value was excellent - the van worked well for our purposes. It was easy to check out and check in. I would rent from this U-Haul location again if and when I need a van.Thomas D.
Servicios adicionales en esta ubicación
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