Customer Reviews for U-Haul Moving & Storage at Papago Park

979 comentarios

4950 E McDowell Rd   Phoenix, AZ 85008

(602) 267-8355

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(602) 267-8355

4950 E McDowell Rd
Phoenix, AZ 85008

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mike S.  |  Overall Experience 
Rating:
5.0

Staff was exceptional

Zachary R. 
Rating:
5.0

The customer service at this location is amazing! They go above and beyond to make you welcome. It was a quick and easy process, can't say enough good things!

Katherine S. 
Rating:
5.0

Customer did not leave a comment.

Janel L. 
Rating:
5.0

Great staff. They go out of their way to help you in what ever you need. 👍👍👍👍👍

Maria L. 
Rating:
5.0

Great staff, professional and friendly.

manzaler L. 
Rating:
5.0

Thor was very professional, experienced, quick and efficient. We ran through the rental process with no problems and I was on my way. I would definitely rent from this location again!

Amalia G. 
Rating:
5.0

Availability is most important if you don't have it how can you help anyone

beatriz M. 
Rating:
5.0

Thank you

ERIC B. 
Rating:
5.0

Hated to go moved to far away

Manuelreen J.  |  Overall Experience 
Rating:
5.0

Thor checked me in over the phone, which was a breeze. I just showed up later, got my free lock, and the manager showed me the check in process. Everyone was very friendly, took pride in their job, and made the entire process a breeze. Kudos to the staff at Papago Park UHaul, they are doing customer service right! So glad I choose this place for my storage needs!

Grenee M.  |  First Impressions 
Rating:
5.0

Excellent seevice above and beyond and explained everything well! To the man that took the truck back from us I'm sorry about our mother, but i apppreciate how excellent your service and care was, as well as the gentleman that got the truck set up for us too.

Destinee H. 
Rating:
5.0

No improvement needed. Owner and staff are awesome. Very helpful in always.

Dennis S. 
Rating:
5.0

Thor was amazing at his job. He was efficient, personable, and made sure we were prepared for our move. We would definitely recommend this U-Haul location.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Dana W. 
Rating:
5.0

It was such a pleasure to deal with the managers at this location! Intake was quick and smooth. I had great equipment and you'll find they are reasonable and accommodating. I'll definitely be recommending this business to my network. Thank you!

Rodney E. 
Rating:
5.0

Not a thing. It was great, especially the service guys Very friendly and helpful

Jane M. 
Rating:
5.0

Place is great. Very helpful and accommodating. Wonderful people to do business with.

Thomas H. 
Rating:
5.0

These guys were fricken amazing. Great attitudes, very helpful, made everything so smooth. My favorite location now.

Shawn B. 
Rating:
5.0

The staff at U-haul @ Papago Park goes above & beyond with customer service. The facility is second to none. I highly recommend. Debra

Debra T.  |  Overall Experience 
Rating:
5.0

The staff at U-Haul Moving & Storage At Papago Park were superb! I walked in and was greeted with a friendly warm welcoming from all three staff members in the room. Prior to coming in, Bridget called to confirm, gave me the office hours, and briefly went over what needed to be done when I arrived. The whole process was FAST and seemless!!! The facility was immaculate and they practiced social distancing as well as wearing face coverings. Briget was also the one who walked me to my storage and went over entry, storgage access hours, securely locking my unit, inspecting my unit with me, and how to move out. They all were a pleasure to work with and I'm glad I rented from this location opposed to closer to ASU!!!

Kerri L.  |  First Impressions 
Rating:
5.0

Staff really helpful and appreciate the ease of access to my unit

teirra v.  |  Overall Experience 
Rating:
5.0

The best U-haul I've been to clean and the people our friendly and professional.

Aaron R. 
Rating:
5.0

Staff was very friendly and accommodating, thank you!

Gilbert N. 
Rating:
5.0

Customer did not leave a comment.

Diego L. 
Rating:
5.0

Great service everything was nice and smooth

Esdras M. 
Rating:
4.0

Terry was helpful last minute!

kathryn K. 
Rating:
5.0

Nice clean location, van I rented well maintained, staff super friendly and helpful in getting me on my way. Checkin took minutes, very satisfied with location, staff, and equipment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Ian L. 
Rating:
1.0

I work for uhaul and was treated with disrespect and my rights where violated

SHAIHEEM S. 
Rating:
5.0

Thor is the man! Thank you!

Golan K. 
Rating:
5.0

Customer did not leave a comment.

DAVID O. 
Rating:
5.0

Great customer service here. Everyone I talked to was friendly and informative.

Sarah O.  |  First Impressions 
Rating:
5.0

Guys were super nice and helpful

Brandon F. 
Rating:
5.0

Easy-peasy. The way I like things to go.

Michael J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Leslie G. 
Rating:
5.0

Great Personnel. Great to work with. Don't change a thing! We will be back!!

Blake B. 
Rating:
5.0

Brigid was super friendly and very helpful. The storage unit is perfect for what I need and she covered all the directions and even showed me the unit to make sure the size would work. It was a Great experience!! Thank you!

Venus E.  |  First Impressions 
Rating:
5.0

The staff were exceptional.

corey p.  |  First Impressions 
Rating:
5.0

Terri was the best person to work with. Will recommend this location as long as he's there.

Ruben L. 
Rating:
4.0

Customer did not leave a comment.

Marwin B.  |  First Impressions 
Rating:
5.0

Great staff very helpful they went above & beyond to meet my needs

KEASHAUNA H. 
Rating:
5.0

Customer did not leave a comment.

Kelsey S. 
Rating:
5.0

No complaints! Friendly staff, great service and value. Will rent from this location again

Eric S. 
Rating:
5.0

The new cargo van didn't seem to get good gas mileage and with a mileage cost of almost $14 on top of the $19.99 rental it came to $50! Why can't a price just be $20 flat? Marketing is really false advertising. Renting a cargo van is worth the cost only if it's a particular special piece of furniture or you own very little. Not a smart alternatuv

heather W. 
Rating:
5.0

Terry the representative was very friendly and helpful. It was a pleasure doing the rental with him.

Julie O. 
Rating:
5.0

Very simple start to finish. Cant get any better

Corey W. 
Rating:
5.0

The people were always friendly and helpful whenever I had to stop by the facility.

CHRISTOPHER T.  |  Overall Experience 
Rating:
5.0

He was genuine and friendly. The whole prihect went smoothly ans I appreciate UHAUL.

Jan M. 
Rating:
5.0

None. Mr.Terry was great.

chelsea G. 
Rating:
5.0

Customer did not leave a comment.

Audrey Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

LATRICE H. 
Rating:
5.0

I have felt like i was treated like family by Terry, Bridgit, and Thor. Of the several storage companies that i have used over the past 40 years, i feel that this facility and the people running it to be the best experience that i have had with any in the business. I will gladly refer them. And when i needed a truck and trailer last year they were there to help on that as well. Many thanks to Papago U-HAUL.

Robert A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRED G. 
Rating:
5.0

Would prefer 24 hr Access to get in only because I’m a night owl, but everything and service was great.

james h.  |  Overall Experience 
Rating:
5.0

Best ever thanks team

RUBEN B. 
Rating:
5.0

Nothing.

ANNA MARIE W. 
Rating:
5.0

Terry is friendly, helpful, and very professional. He is a real bonus to your company.

Mark S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAIDI S. 
Rating:
5.0

Staff is exceptional, goes out of their way to make sure all is fantastic!

James H.  |  Overall Experience 
Rating:
5.0

Staff were friendly and helpful!

Jack S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lesley V.  |  First Impressions 
Rating:
5.0

The staff is super friendly and very helpful!!

Mike M.  |  Overall Experience 
Rating:
5.0

The people at this location were wonderful. Answered all my questions and made sure I was taken care of.

Patricia H. 
Rating:
5.0

Everyone went above and beyond to help us! We are a non-profit that helps military families. I reached out to U-Haul requesting self-storage for two months. I hoped to get a good deal on the unit. I was amazed when I learned they were offering it to us complimentary for the first month. That was completely unexpected! I have personally used the U-Haul services before, this experience makes me proud to have supported U-Haul and determined to anytime the need arises in the future.

Christina W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian W.  |  First Impressions 
Rating:
5.0

The guys there are always friendly, professional, knowledgeable. It’s a pleasure to meet with them.

BRENT L.  |  First Impressions 
Rating:
5.0

The customer service was awesome. They tried their best to get me with the truck fast as possible. Would recommend.

Michelle P. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

GIOVANNA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alejandro H.  |  Overall Experience 
Rating:
5.0

Terry, bridgett and the rest of his team are the best! Super friendly and helpful. Out of any u-haul I’ve rented from this is by far the best. Customer service is above and beyond excellent and they made me feel very welcomed and part of the u haul family. Definitely a 10 out of 10 and will be recommending to anyone needing their services!

Maiko J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilyn D.  |  First Impressions 
Rating:
4.0

No

Walter C.  |  First Impressions 
Rating:
5.0

The employee that helped me, Thor, was amazingly helpful and very friendly. He went above and beyond to help us with all of our needs. Moving and finding storage is stressful, but Thor made it much easier! He was great!!

KELLI V.  |  First Impressions 
Rating:
5.0

Excelente servicio. El Gerente y su asistente estan siempre dispuestos a ayudar.

sylvia d.  |  First Impressions 
Rating:
5.0

Both of the people who helped me were more than helpful and friendly .

kirk h.  |  First Impressions 
Rating:
4.0

Thor, is a great employee he went out of his way to help me. I wasn't sure of the storage I needed. After, telling him what I required he was able to get me the unit that fit my needs.

Quentess S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin R.  |  Overall Experience 
Rating:
5.0

Always treated like i was family. They keep the facility in tip-top shape.

Robert A.  |  First Impressions 
Rating:
5.0

Honestly have used 5 different storage places the past 6-7 years in the valley and this was by far the best experience. Staff is extremely friendly and helpful. Recommend to anyone looking for storage in the area and would come back.

Colton B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephon A. 
Rating:
5.0

Great people, and great to do business with! I will miss not being there.

Geoffrey M.  |  Overall Experience 
Rating:
5.0

Terry and his team at 4950 E McDowell Rd are always a pleasure to work with. Smart professional and friendly.

ELDON DRUE B.  |  First Impressions 
Rating:
5.0

These guys went ‘over the top’ to service me ! They were ‘proactive active’ and really met my needs. You won’t be disappointed when using this location !

Chuck pella M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

Thor is the best uhaul rep I have ever worked with. I reserved online but I came in the day before renting to pick up boxes and he was so friendly, funny, and ACTUALLY HELPFUL. He deserves a raise.

AMANDA S. 
Rating:
5.0

Very friendly staff

Rebecca H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erika h.  |  Overall Experience 
Rating:
5.0

The staff and customer service at this storage unit is incredible. I inherited this unit from someone else, and it wasn't close to my house. However, I kept it because of the staff. They are irreplaceable and I know I wouldn't be able to find another place that would compare.

LACENIA E C.  |  Overall Experience 
Rating:
5.0

The customer service agent was very courteous and helpful. The computer was acting up and she stayed the course, got me checked in and explained and showed me where my unit was.

ronald r.  |  First Impressions 
Rating:
5.0

Friendly, professional and excellent service!

GREGG C. 
Rating:
5.0

They’re the best!!!!

Valerie G.  |  First Impressions 
Rating:
5.0

Some of the best customer service I've ever had. Also willing to go above and beyond.

Kevyn P S.  |  Overall Experience 
Rating:
5.0

Great staff....very accommodating and pleasant to work with.

James H.  |  First Impressions 
Rating:
5.0

Manager terry and staff are AWESOME!!

Maiko J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike S.  |  First Impressions 
Rating:
5.0

The office staff so wonderful, Bridgette, Thor,Terry..amazing

ROSEBELLE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James H.  |  Overall Experience 
Rating:
5.0

Great experience Thor always being super helpful and great guy

MAURICIO S.  |  Overall Experience 
Rating:
5.0

Terry is so great and helpful. Really cares about his location and the customers. Made my short rental experience really good. Would recommend to anyone to rent here above others.

Sharon "Elizabeth" H.  |  Overall Experience 
Rating:
5.0

The Facility was maintained and accessible every time I needed to go in. Staff was very friendly and helpful - always smiling and welcoming. I would definitely rent here again!

Amanda H.  |  Overall Experience 
Rating:
5.0

No improvements necessary. The gentleman that assisted me clearly had plenty of experience and was clear and concise. Glad I came to this location!

MARK M. 
Rating:
5.0

Customer did not leave a comment.

GIOVANNA B. 
Rating:
5.0

Thor helped me and he was amazing, friendly, aware of the human side and helpful even though he was the only one working at the time great experience.

MAURICIO S.  |  First Impressions 
Rating:
5.0

The staff is wonderful, very helpful !

Debra T.  |  First Impressions 
Rating:
5.0

Very friendly, easy to work with.

Jarrod C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIFFANY M.  |  Overall Experience 
Rating:
5.0

Terry and Brigid were so welcoming and friendly. They helped to reduce what was a stressful move. They were both very hospitable and kind. We recommend this storage facility highly.

Denise F.  |  First Impressions 
Rating:
5.0

Everyone at that location was professional and beyond helpful! Can't beat uhaul prices!!!! I will definitely let my friends and family know. Thank you !!!

MARIA A. 
Rating:
5.0

Terry is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Diane G.  |  Overall Experience 
Rating:
5.0

The staff here are unbelievably helpful and friendly! 11/10 would recommend!

DAMERON F.  |  Overall Experience 
Rating:
3.0

The female staff was super professional.

LYNDA U. 
Rating:
5.0

friendly, organized and knowledgeable staff.

MYRON J. 
Rating:
3.0

Customer did not leave a comment.

Donald C.  |  Overall Experience 
Rating:
5.0

The front lady was super super great with customer service,love her vibe,very helpful and patient

Blanca G.  |  First Impressions 
Rating:
3.0

I was very upset in how my items were packed and shipped. Several items were scratched; boxed were ripped and some damp.

Sadi F. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY M. 
Rating:
2.0

Customer did not leave a comment.

Michelle W.  |  Overall Experience 
Rating:
5.0

The staff was friendly, helpful, just great people all around!

Alicia M.  |  Overall Experience 
Rating:
5.0

I've had a storage room at the Papago Park facility for several years, and have had in-person and telephonic contact with both Terry and Thor. They have been unfailingly helpful, professional, and committed to providing outstanding support. I was there yesterday working with Thor and opening up a new storage room in the "climate-controlled wing" and exploring other options. A positive experience, and I was very appreciative and pleased with Thor's suggestions. I spoke with Terry today, and he was equally constructive and cooperative. My hat's off to them both, and they get my highest and strongest endorsement.

JEFFREY R.  |  First Impressions 
Rating:
5.0

Thanks so much for your hospitality!!!

Richard A. 
Rating:
5.0

Great group of people at this location. If I need storage in the future, this will be my go-to place.

christopher b.  |  Overall Experience 
Rating:
1.0

The truck had damage on it when I got it and they tried to blame me for it

MICHAEL R. 
Rating:
5.0

all is ok Thanks

JOAQUIN G. 
Rating:
5.0

Was politely greeted as I entered office. Staff was attending to other customers, so I patiently waited. Very pleasant rental experience.

BILLY H. 
Rating:
5.0

Super super super nice staff. Worth leaving a review for. Thank u guys. 🥰

ERICKA J. 
Rating:
5.0

Nothing the staff were very efficient and very respectful and just the best overall

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

TATIANA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephanie R. 
Rating:
5.0

Terry, Thor, and Bridget (sorry if I spelled that incorrectly, love) were absolutely the most fun and professional Uhaul representatives I have ever had the pleasure of renting from. My reservations were riddled with issues at the fault of the phone reps but these folks took care of EVERYTHING. They were able and willing to work with me to get me into the best unit for me and treated me like family the entire time I rented the unit. Terry helped me get in a rental van last minute with all smiles and was so kind and helpful when I was moving out. Huge kudos to Terry for going above and beyond when I was caught in a dust/thunder/rain storm! He helped me get out safely and got drenched in the process. Thank you guys so so much! I can't wait to rent here again :]

CAITY M. 
Rating:
5.0

The staff at U-Haul Went above and beyond to make sure that all my expectations and needs were met .they were very friendly and courteous and acted more like friends then somebody that did business with you. definitely recommend!

ken m.  |  Overall Experience 
Rating:
5.0

Thor was amazing. I was in a time crunch and he did everything he could to accommodate me. Excellent customer service...... EXTREMELY SATISFIED!

laura s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAMUEL J. 
Rating:
1.0

Horrible service!

DANIEL R. 
Rating:
5.0

Customer did not leave a comment.

Quila P. 
Rating:
5.0

Brigid & another employee were really nice & friendly, they were able to help me. God Bless Them. He was really funny.

GABRIELA R. 
Rating:
5.0

The van I rented was in really good condition. The employees (Thor, Brigit, and Terry) were very polite and helpful. It was a very pleasant experience.

BILLY H. 
Rating:
5.0

Customer did not leave a comment.

lisa d.  |  First Impressions 
Rating:
5.0

Nothing was easy transiston

STEPHANIE W. 
Rating:
4.0

I signed up to pick up my van via my phone, but the process was difficult and slow and I ended up going inside. The employee was very nice and apologetic even though it wasn't his fault. He apologized again for the delay (35 minutes) when I returned the van. Next time I'll just go inside and not try to do it remotely.

Marcia B. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
2.0

This location forced me to remove my face mask to take a picture of my face. I do not believe this is appropriate given the Covid-19 pandemic. I rented a 10 foot box truck. Two weeks prior I rented a truck from a different location under another name ( room mates name) and we were not required to remove our face coverings. I will be pursuing action due to my negative experience

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

AFTABUDDIN M. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
2.0

I was charged $329.00 when I did not scrape the van. I tried calling the store and a rep working from home said she will have the store text me or call me back. I have not heard anything yet accept a huge charge amount on my card. I have always taken good care of your rental equipment.

Maribel G. 
Rating:
4.0

The resident Mngr. has always came off as always habing to control every aspect each time O bisit the facillity. He was real bad in the past, and doesnt seem to have vhangedich,from what I'm deeing anyways.

Robert H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEAH T. 
Rating:
5.0

Great service, management very accommodating when issues arise, very serviceable great experience.

ALBERTO A.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

STEPHANIE S. 
Rating:
5.0

The staff were more like friends than employes.Very friendly and just good people all around.Really gonna miss them.

dennis s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marco Z. 
Rating:
5.0

Promote Thor at 4950 E Mcdowell store. He did my contact/ delivery twice and he is a professional and a gentleman!

JEFFREY N. 
Rating:
5.0

Customer did not leave a comment.

Kian N. 
Rating:
5.0

Amazing staff!!! They make you feel at home, and they’re always helpful in anything I need.

irving g.  |  First Impressions 
Rating:
5.0

Excellent customer service

Dorcas N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

EILEEN S. 
Rating:
5.0

The manager and single employee at this facility are top-notch know their jobs well and keep a friendly upbeat feel to an otherwise boring or stressful momet. I have been and will continue to recommend this business to everybody i come across. Thank you for

BILLY S. 
Rating:
5.0

They had Great customer service and positive attitude! It definitely lightened the stresses of moving!

Megan E. 
Rating:
4.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Great job Thor and Terry

KIAN N. 
Rating:
5.0

The staff are great. Special thanks to Thor and Brigid for the warm welcoming and fast reliable help ! Love you guys ! And also Terry a wonderful and cheerful attitude!

selene n.  |  Overall Experience 
Rating:
1.0

I ended up paying more than what was estimated. Didn't have the truck for long without any damages but still paid over $100

Tremayne S. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Ron P. 
Rating:
5.0

None Always friendly and helpful

David M. 
Rating:
5.0

The staff was very helpful, friendly, and a joy to work with! Storage facility is in a convenient location and kept in great shape with excellent security. Prices for the units were competitive. I recommend this storage facility to anyone!

Colin C.  |  Overall Experience 
Rating:
5.0

Not only was this a great place to store my belongings, the staff was over the top amazing. Super fun, friendly and personable. Thanks for taking such good care of me! :-)

Marilyn W.  |  Overall Experience 
Rating:
5.0

All the staff was so friendly and went out of there way to help. I was totaly amazed is rare nowdays to get treated so well. Will be recommended by us!! Thank you so much for a pleasant experience!

Bradley W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica A. 
Rating:
5.0

Customer did not leave a comment.

Brianna T. 
Rating:
5.0

I had a very positive experience with Terry and his coworker.

debra L. 
Rating:
5.0

The staff was phenomenal. Super friendly and great to work with

steven w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Thor, Brigit, and Terry were very helpful, and very polite when I rented the cargo van. Very nice atmosphere.

Billy H. 
Rating:
5.0

Thor was fantastic and all of the other employees! 10/10 would go to this U-Haul again!

Sarah M. 
Rating:
5.0

Excellent customer service as usual Always friendly and helpful

David M. 
Rating:
5.0

Loki is the man!

Hunter M. 
Rating:
5.0

Friendly and helpful staff. Always welcoming when I was around and available if I needed anything. Would highly recommend and I would come back in the future with any of my storage needs

Rebecca R.  |  Overall Experience 
Rating:
5.0

I loved working with Terry and his team. He was friendly and efficient.

Roland F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen O.  |  Overall Experience 
Rating:
5.0

The staff was extremely friendly... definitely the best experience I've had thus far working with Uhaul.

Byron B.  |  Overall Experience 
Rating:
5.0

I have had a unit for 16 years and cannot speak highly enough about Terry and Troy. They are ALWAYS so friendly and helpful. As a business owner myself, I can truly share with you that they are an asset to any organization!

ARI S.  |  Overall Experience 
Rating:
5.0

The crew there is awesome friendly and professional! I would definitely use or recommend them again. I hope I don’t have to use them again because of the neighborhood but I still would highly recommend them!

MARCUS S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer L.  |  First Impressions 
Rating:
5.0

Great experience and friendly management.

Robert D.  |  Overall Experience 
Rating:
5.0

Friendly staff. Clean. Secure. Easy access.

lisa t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristine F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

magdalena v.  |  Overall Experience 
Rating:
5.0

Great staff there

james p.  |  First Impressions 
Rating:
5.0

Moving is never "fun" however, the staff at Uhaul was so helpful and I greatly appreciate that. Now I can breathe easy... thank you!

Byron B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teena S.  |  Overall Experience 
Rating:
5.0

Very friendly staff. Reservation was quick and easy. Storage unit clean. Convenient access. Can't ask for more. Thank you!

lisa t.  |  First Impressions 
Rating:
5.0

I didn't have any issues other than the prices are on the expensive side. If Uhaul itself gave out deals or discounts every once in a while they might appeal to a broader range of people.

chanel d.  |  Overall Experience 
Rating:
5.0

Thor is the best!

Mike K.  |  First Impressions 
Rating:
5.0

Best Customer Service! All the staff is amazing and very helpful. I highly recommend this Uhaul storage location to everyone!

cynthia d.  |  First Impressions 
Rating:
4.0

The staff kept a good eye on everything, provided tools and other help, and were friendly at all times

Michael C.  |  Overall Experience 
Rating:
5.0

We love the staff here. We're will genuinely miss them.

HEATHER A.  |  Overall Experience 
Rating:
5.0

The staff was excellent I do appreciate the great customer service was able to move in my storage and also rent a van very easy.

Leslie G.  |  First Impressions 
Rating:
5.0

My representative Thor was awesome. I recommend U-Haul to everyone He went above and beyond and took very good care of me.

trevia s.  |  Overall Experience 
Rating:
5.0

The staff was amazing, friendly and so helpful! I would definitely recommend this facility! Thank you!

STEFANIE E.  |  Overall Experience 
Rating:
5.0

With this being my first time renting a unit, I had tons of questions and concerns. Terry and Bridgett were professional, knowledgeable and gave superior customer service! I am very much pleased.

kelly d.  |  First Impressions 
Rating:
5.0

The two gentleman that helped me were hilarious, very knowledgeable and made the whole experience a lot of fun!!

Marilyn W.  |  First Impressions 
Rating:
5.0

Terry, Thor and the rest of the staff at the Uhaul on 50th St and McDowell in Phoenix are wonderful, helpful and always pleasant!

KATIE DENISE K.  |  Overall Experience 
Rating:
5.0

A friendly & helpful staff, convenient location, & good selection of storage units and vehicles.

JEFFREY S.  |  Overall Experience 
Rating:
5.0

Thor is the best representation of Customer Service today! He was so very nice & professional but then he went way above & beyond & helped me unload my truck into a storage unit! Who does that?! Th

Jody W.  |  First Impressions 
Rating:
5.0

Great staff and extremely helpful!!!

Nicolasa G.  |  Overall Experience 
Rating:
4.0

No comment

bill d.  |  Overall Experience 
Rating:
5.0

Never had any problem with them! Very excellent!! Been there 2 years! Sad to leave but oh well best of journey🌹

gracelia g t.  |  Overall Experience 
Rating:
5.0

The staff at this location is absolutely fantastic and were so friendly, helpful and welcoming every single time I stopped at my storage unit. Facility is clean, well lit and climate controlled.

Kimberly S.  |  Overall Experience 
Rating:
5.0

Thor was very helpful, and polite. Service is a rare treat he was just that. a BIG thank you to him.

richard gene m.  |  First Impressions 
Rating:
5.0

Thor was generous and welcoming from the moment I walked in the door. I was treated like a customer should be. He is an awesome individual.

trevia s.  |  First Impressions 
Rating:
5.0

Terry and his crew were top notch! Thanks guys for the help! I’ll miss being a member there!

cade w.  |  Overall Experience 
Rating:
5.0

This facility is very clean, well organized and the office attendant very friendly and knowledgeable.

Michelle A.  |  First Impressions 
Rating:
5.0

Thor and Terry truly went above and beyond to help us! I will recommend them to anyone!

Leah K.  |  First Impressions 
Rating:
5.0

The staff was amazing!!

Piedad P.  |  Overall Experience 
Rating:
4.0

It’s was very expensive

Copeland E.  |  Overall Experience 
Rating:
5.0

I've come back to this location every time

Helen L.  |  Overall Experience 
Rating:
5.0

They are always so friendly

dylen d.  |  First Impressions 
Rating:
5.0

Very friendly, humble and kind staff

francine d.  |  First Impressions 
Rating:
5.0

Great quality of people, very proffessional,curtious , an helpful. Thankyou , Terry, Thor, Brigid . you guys are awesome!!

majhor b.  |  Overall Experience 
Rating:
5.0

The man and woman at the McDowell Road and 50th st. front desk were superb. Give them a raise!

Mike K.  |  Overall Experience 
Rating:
1.0

Was over charged and he was too busy to hear me

Fidelis O.  |  First Impressions 
Rating:
5.0

Have had storage here 2 times before nice people and keep coming back.

Helen L.  |  First Impressions 
Rating:
5.0

Outstanding attitudes among staff! Great sense of personal concern, competency & caring.

TONYA N.  |  Overall Experience 
Rating:
5.0

Everyone was very nice and extremely helpful. Thank you so much!

Kailyn H.  |  First Impressions 
Rating:
5.0

amazing staff

KATHERINE A.  |  Overall Experience 
Rating:
5.0

Wonderful place, allowed me to store my sofa for as long as needed. They let me prepay in advanced to be sure that I had enough time. I was able to pull everything out early and get a refund as well

dillon t.  |  Overall Experience 
Rating:
5.0

N/a

Samantha R.  |  Overall Experience 
Rating:
5.0

This place is above and beyond expectations. Everybody and I mean everybody is fantastic and I will use them again and again and again. And I love their candy everybody was excellent!!!!!

sabrina m.  |  Overall Experience 
Rating:
5.0

I/we've been utilizing this U-Haul Storage facility since the early 2000's. Can't say enough GOOD about The Manager and the immediate staff! Has been a TOTAL Pleasure & EXCELLENT experience!! AAA+++

DAVID W.  |  Overall Experience 
Rating:
5.0

This Uhaul has the best staff! Terry and crew are awesome! In the few months I had storage here, I felt like I was part of the family. I'd rent from here again in a heartbeat. Service is A+.

cheryl k.  |  Overall Experience 
Rating:
5.0

We enjoyed our time with you excellent personal service, thank you for every way in which you helped make this move a very pleasant one. Kathleen and Debra

kathleen t.  |  Overall Experience 
Rating:
5.0

Thor is the man!

Gregory K.  |  First Impressions 
Rating:
5.0

Excellent service

Gositha H.  |  Overall Experience 
Rating:
5.0

This team takes absolute pride in what they do and it shows. Clean facility, helpful and friendly staff and an overall great experience surely made “moving” so much easier. Thank you!

Stephanie A.  |  Overall Experience 
Rating:
5.0

Thank you

Nicole M.  |  Overall Experience 
Rating:
5.0

the experience I always have when doing buisness with this uhaul company an thier crew is over the top, beyond words that excell over outstanding also amazing.Thankyou Thor,Terry,An brigid your #1

majhor b.  |  First Impressions 
Rating:
5.0

Very nice people here. They were very accommodating!

Tabetha P.  |  First Impressions 
Rating:
5.0

The staff was really friendly, make everything easy for myself Thank you sooo much guys Nice job

magdalena v.  |  Overall Experience 
Rating:
5.0

Very professional and friendly

mike t.  |  Overall Experience 
Rating:
5.0

The staff was so welcoming, helpful, and caring. The best U-Haul I have ever used!

Lynn D.  |  Overall Experience 
Rating:
5.0

Perfect experience! Was in total shock to receive customer service to this level. Terry, Thor, and Brigid all serviced me without hesitation! Keep up the good work, will definitely be going back!!

James H.  |  Overall Experience 
Rating:
5.0

Friendly.

victor g.  |  First Impressions 
Rating:
5.0

Really appreciate how nice and professional they were. Made our experience very pleasant. Thank you.

Angel C.  |  Overall Experience 
Rating:
5.0

I loved the staff very friendly

KRISTIN MICHELLE M.  |  Overall Experience 
Rating:
5.0

This was the most exceptional service ever! Terry gave me the best experience in the world. I was in shock with the cleanliness of the site and how smooth the process went. A delicious experience!

James H.  |  Reservation 
Rating:
5.0

You all are like family, I would not get the good service u haul staff anywhere. Im very satisfied and any concerns you all always handle immediately. Thank you.

FAY H.  |  Reservation 
Rating:
5.0

Curteous and prompt.

Gina S.  |  Reservation 
Rating:
5.0

Great service

Tyler B.  |  Reservation 
Rating:
5.0

Best experience I've had with a storage/moving place - even helped me move some stuff into my unit!

Adam F.  |  Reservation 
Rating:
5.0

The staff was super friendly and helpful. Thank you to the employee who went out of his way to deliver my ubox and helped me unload. It made me feel welcomed after moving across the country from MI.

Dana D.  |  Overall Experience 
Rating:
5.0

Friendly staff. Would rent from again.

Billie H.  |  Reservation 
Rating:
5.0

Excellent Storage Facility! The Staff top notch providing extremely professional and helpful service! We highly recommend this facility and staff!

LORINDA E K.  |  Overall Experience 
Rating:
5.0

The staff at this location is fabulous! So friendly and extremely helpful. Could not ask for a better crew!

LEZLI NICOLE E.  |  Overall Experience 
Rating:
4.0

Thir Schrek n Terry are AWESOME KUDOS to them all customer service superb EXCELLENT set

ANGEL J.  |  Reservation 
Rating:
5.0

I absolutely love the group here! They are fantastic and always so helpful. I will miss having the excuse to drop by and see them. Kudos to all of them.

adina m.  |  Overall Experience 
Rating:
5.0

Just rented a space.

Lynn D.  |  Reservation 
Rating:
5.0

The gentleman I interacted with was very pleasant, helpful, and friendly. Moving and storing items is very stressful and I was exhausted from the move. I really appreciated his chipper attitude!

Rachael B.  |  Reservation 
No reviews have been submitted for this location.

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