The staff was always helpful and friendly I consider them true friends and WOULD be happy to continue to work with them for many further needsDavid M. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at Papago Park
Phoenix, AZ 85008
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Staff was very congenial and went the extra mile to be helpful. I can't remember his name, possibly â€œDamonâ€. This is now my go to location for truck rental and storage needsSteven S.
El cliente no dejó un comentario.rodrigo A.
The lady that checked me out was so friendly and personable. Best customer service I've had in a long time!Karin T.
It would be better if staff answered the phones when customers call. When a person informs them of family tragedy do not brush a persons hardship off. Make sure they do biweekly checks for rats.mice and rodents. Staff be kind and friendly not look down on people or be condensing when issues arise.SHAIHEEM S. | Overall Experience
El cliente no dejó un comentario.carol J. | First Impressions
El cliente no dejó un comentario.Conner M.
El cliente no dejó un comentario.A J B.
Highly recommend! Great service!KELLY A.
The staff at this location are excellent persons, they are very friendly and helpful, I totally consider them my friends. Excellent service. Thank you so much.sylvia d. | Overall Experience
El cliente no dejó un comentario.Ryan K.
The woman who helped us at this location, McDowell and 52nd st, was extremely rude. I have rented Uhauls at multiple locations before and have never been treated so poorly. Her name began w a B but do not remember the name completely. Terrible service.FRANCISCO U.
Great customer service!!roberto P.
The hold experience was everything I was searching for.Kathrine W. | Overall Experience
Thor was very courteous and friendlyGerardo P. | First Impressions
El cliente no dejó un comentario.Carol S.
El cliente no dejó un comentario.Gilbert Y. | Overall Experience
El cliente no dejó un comentario.sue n. | First Impressions
El cliente no dejó un comentario.Chris B. | First Impressions
The outdoor unit was not water resistant and a bunch of water/rain got into the unit and damaged some of our items.christine j. | Overall Experience
Great Crew !Tibor S.
Staff is friendly, helpful and professional! Highly recommend to anyone looking for short or long term facility. LOCATION, LOCATION, LOCATION - this is the key to this facility. Close to major freeway yet minutes to major intersections and best neighborhoods - this is not a sleazy or middle-of-nowhere location. SAFETY, SAFETY, SAFETY - great security system, guard gates and staff. Best storage facility in metro-Phoenix.jana v. | Overall Experience
Thor was so amazing and helpful. I was having such a horrible day and could not find anything to rent, he went above and beyond to show me kindness and to get me a storage unit. I would recommend this place to anyone, his amazing customer service should not go un-noticed. I will be forever grateful for him and the staff!! 100/10!!Daviana R. | First Impressions
Staff was great, very helpfulJAMES J. | Overall Experience
The staff at this U-Haul is the best. I'm happy that I no longer need a storage unit, but I must say I'll miss the team. They always treated us excellent.leanna dee p. | Overall Experience
The storage facility was always prestine and the staff are extremely helpful, friendly and courteous! I would definitely rent from this facility again!!Kerri L. | Overall Experience
Terry, Thor and Bridgid do an EXCELLENT job! The facility iis always clean, well lit and the security cameras work. Additionally, they are all very nice people. I always enjoyed speaking with them when I called to pay my bill. I would use their facility again and I have raved about them to friends.Jane N. | Overall Experience
El cliente no dejó un comentario.james m. | Overall Experience
Getting the uhaul set up was the most frustrating experience and I would rather hire a moving company than rent a UHaul againZACHARY W.
Provide strapstimothy L.
Customer Service was excellent! Best experience renting a vehicle ever!!!!!James F.
All Staff members were friendly and very helpful! Moving is the most stressful thing in life for me personally. The staff and owner had such a positive and welcoming attitude, help make my life easier.alicia l. | Overall Experience
El cliente no dejó un comentario.Cassandra W.
The facility was clean and well-lit. The staff were so friendly and helpful. I would happily use this facility again.Chris G. | Overall Experience
El cliente no dejó un comentario.James C.
Terry and Bridget were extremely accommodating and friendly. I would highly recommend the Papago Facility to anyone looking for storage.gershom g. | First Impressions
El cliente no dejó un comentario.rebecca A.
Great Job !Tibor S.
Top-notch experience greeted by my name when I came in the door offered some candy sent on my way with a cold glass of ice water. Likewise check in was seamless friendly was on my way. I will definitely use this branch again if I need to rent a truckROGER S.
El cliente no dejó un comentario.Nathaniel H.
Over the top GREAT people!!!! The staff was so very helpful and friendly! I NEVER want to move again, but if I do I know where to find AMAZING service!!!!!Angela P.
Very friendly staff!Jaden W.
Both Terry and Thor were very nice and added more time for my van rental when I needed it. Great job! They were also funny. ¡Gracias!amy B.
Trucks with grab bars to make it easier for people with disabilities to be able to get into the truckKeith S.
The staff was so helpful yesterday! The reservation we made was for a 2nd floor unit and unfortunately with the way the reservation system is set up, our first choice was no longer available and the associate made sure we still were able to move into a unit and gave us a discount for the trouble. I am happy we chose this location to store our belongings. Everyone is very helpful and nice!Rae S. | First Impressions
El cliente no dejó un comentario.Zachary M.
Give these people some kind of award! Best experience I've had with any uhaul branch ever. Every single employee was absolutely lovely.Kelsea A.
El cliente no dejó un comentario.Ariston G. | First Impressions
Great service and facilities !!!!!!Yolanda G. | Overall Experience
Staffs are friendly and really helpful. I always enjoy visiting this Store.JOSEPH W. | First Impressions
El cliente no dejó un comentario.Lesley V. | Overall Experience
El cliente no dejó un comentario.Nicholas F.
The online check in to get our keys was too long. We missed out on 30 minutes with the truck.Andrew G.
More parkingKyle D.
Nice place, great staff !TIBOR S. | First Impressions
Great Job !Tibor S.
Both Terry and the woman who helped me later my move in day (I’m sorry I forgot her name) were fantastic.SANDRA J. | First Impressions
Siemore muy amable el personalAnahi G. | Overall Experience
When I went to pick up my truck, the guys were so nice and funny! They were so helpful and made my moving day a lot easier. Would definitely go back to this location in the futureKayla T.
The extra added fees are discouraging!!!Brandon R.
Very friendly and excellent security storage. ¡Gracias!WILLIAM P. | Overall Experience
El cliente no dejó un comentario.MARION I. | First Impressions
The air conditioner in the truck was broken, it was over a 100ï¾Ÿ outside and we were in the truck for 4 and a 1/2 hours with extreme heat... it was awful, the truck smelled like pee and body odor. Location is nice and staff are great, the truck was terrible.Lynn E.
Everything was excellent except for when I needed to get a hold of someone, I never could. Need more customers service representativeCAROL S. | Overall Experience
The team at Papago park is sooo warm and friendly. Great people and great service!Denise F. | Overall Experience
El cliente no dejó un comentario.Lonnie T.
They were great!Patricia E.
El cliente no dejó un comentario.Mike S. | Overall Experience
Staff was exceptionalZachary R.
The customer service at this location is amazing! They go above and beyond to make you welcome. It was a quick and easy process, can't say enough good things!Katherine S.
El cliente no dejó un comentario.Janel L.
Great staff. They go out of their way to help you in what ever you need. ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘Maria L.
Great staff, professional and friendly.manzaler L.
Thor was very professional, experienced, quick and efficient. We ran through the rental process with no problems and I was on my way. I would definitely rent from this location again!Amalia G.
Availability is most important if you don't have it how can you help anyonebeatriz M.
Hated to go moved to far awayManuelreen J. | Overall Experience
Thor checked me in over the phone, which was a breeze. I just showed up later, got my free lock, and the manager showed me the check in process. Everyone was very friendly, took pride in their job, and made the entire process a breeze. Kudos to the staff at Papago Park UHaul, they are doing customer service right! So glad I choose this place for my storage needs!Grenee M. | First Impressions
Excellent seevice above and beyond and explained everything well! To the man that took the truck back from us I'm sorry about our mother, but i apppreciate how excellent your service and care was, as well as the gentleman that got the truck set up for us too.Destinee H.
No improvement needed. Owner and staff are awesome. Very helpful in always.Dennis S.
Thor was amazing at his job. He was efficient, personable, and made sure we were prepared for our move. We would definitely recommend this U-Haul location.Jeffrey S.
El cliente no dejó un comentario.Dana W.
It was such a pleasure to deal with the managers at this location! Intake was quick and smooth. I had great equipment and you'll find they are reasonable and accommodating. I'll definitely be recommending this business to my network. ¡Gracias!Rodney E.
Not a thing. It was great, especially the service guys Very friendly and helpfulJane M.
Place is great. Very helpful and accommodating. Wonderful people to do business with.Thomas H.
These guys were fricken amazing. Great attitudes, very helpful, made everything so smooth. My favorite location now.Shawn B.
The staff at U-haul @ Papago Park goes above & beyond with customer service. The facility is second to none. I highly recommend. DebraDebra T. | Overall Experience
The staff at U-Haul Moving & Storage At Papago Park were superb! I walked in and was greeted with a friendly warm welcoming from all three staff members in the room. Prior to coming in, Bridget called to confirm, gave me the office hours, and briefly went over what needed to be done when I arrived. The whole process was FAST and seemless!!! The facility was immaculate and they practiced social distancing as well as wearing face coverings. Briget was also the one who walked me to my storage and went over entry, storgage access hours, securely locking my unit, inspecting my unit with me, and how to move out. They all were a pleasure to work with and I'm glad I rented from this location opposed to closer to ASU!!!Kerri L. | First Impressions
Staff really helpful and appreciate the ease of access to my unitteirra v. | Overall Experience
The best U-haul I've been to clean and the people our friendly and professional.Aaron R.
Staff was very friendly and accommodating, thank you!Gilbert N.
El cliente no dejó un comentario.Diego L.
Great service everything was nice and smoothEsdras M.
Terry was helpful last minute!kathryn K.
Nice clean location, van I rented well maintained, staff super friendly and helpful in getting me on my way. Checkin took minutes, very satisfied with location, staff, and equipment.Steven S.
El cliente no dejó un comentario.Ian L.
I work for uhaul and was treated with disrespect and my rights where violatedSHAIHEEM S.
Thor is the man! Thank you!Golan K.
El cliente no dejó un comentario.DAVID O.
Great customer service here. Everyone I talked to was friendly and informative.Sarah O. | First Impressions
Guys were super nice and helpfulBrandon F.
Easy-peasy. The way I like things to go.Michael J. | Online Move In
El cliente no dejó un comentario.Leslie G.
Great Personnel. Great to work with. Don't change a thing! We will be back!!Blake B.
Brigid was super friendly and very helpful. The storage unit is perfect for what I need and she covered all the directions and even showed me the unit to make sure the size would work. It was a Great experience!! Thank you!Venus E. | First Impressions
The staff were exceptional.corey p. | First Impressions
Terri was the best person to work with. Will recommend this location as long as he's there.Ruben L.
El cliente no dejó un comentario.Marwin B. | First Impressions
Great staff very helpful they went above & beyond to meet my needsKEASHAUNA H.
El cliente no dejó un comentario.Kelsey S.
No complaints! Friendly staff, great service and value. Will rent from this location againEric S.
The new cargo van didn't seem to get good gas mileage and with a mileage cost of almost $14 on top of the $19.99 rental it came to $50! Why can't a price just be $20 flat? Marketing is really false advertising. Renting a cargo van is worth the cost only if it's a particular special piece of furniture or you own very little. Not a smart alternatuvheather W.
Terry the representative was very friendly and helpful. It was a pleasure doing the rental with him.Julie O.
Very simple start to finish. Cant get any betterCorey W.
The people were always friendly and helpful whenever I had to stop by the facility.CHRISTOPHER T. | Overall Experience
He was genuine and friendly. The whole prihect went smoothly ans I appreciate UHAUL.Jan M.
None. Mr.Terry was great.chelsea G.
El cliente no dejó un comentario.Audrey Y. | Overall Experience
El cliente no dejó un comentario.Christopher T.
El cliente no dejó un comentario.LATRICE H.
I have felt like i was treated like family by Terry, Bridgit, and Thor. Of the several storage companies that i have used over the past 40 years, i feel that this facility and the people running it to be the best experience that i have had with any in the business. I will gladly refer them. And when i needed a truck and trailer last year they were there to help on that as well. Many thanks to Papago U-HAUL.Robert A. | Overall Experience
El cliente no dejó un comentario.FRED G.
Would prefer 24 hr Access to get in only because I’m a night owl, but everything and service was great.james h. | Overall Experience
Best ever thanks teamRUBEN B.
Nothing.ANNA MARIE W.
Terry is friendly, helpful, and very professional. He is a real bonus to your company.Mark S. | Overall Experience
El cliente no dejó un comentario.WILLIAM P. | First Impressions
El cliente no dejó un comentario.SAIDI S.
Staff is exceptional, goes out of their way to make sure all is fantastic!James H. | Overall Experience
Staff were friendly and helpful!Jack S. | Overall Experience
El cliente no dejó un comentario.Lesley V. | First Impressions
The people at this location were wonderful. Answered all my questions and made sure I was taken care of.Patricia H.
Everyone went above and beyond to help us! We are a non-profit that helps military families. I reached out to U-Haul requesting self-storage for two months. I hoped to get a good deal on the unit. I was amazed when I learned they were offering it to us complimentary for the first month. That was completely unexpected! I have personally used the U-Haul services before, this experience makes me proud to have supported U-Haul and determined to anytime the need arises in the future.Christina W. | First Impressions
El cliente no dejó un comentario.Brian W. | First Impressions
The guys there are always friendly, professional, knowledgeable. It's a pleasure to meet with them.BRENT L. | First Impressions
The customer service was awesome. They tried their best to get me with the truck fast as possible. Would recommend.Michelle P.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.Marilyn D. | First Impressions
NoWalter C. | First Impressions
The employee that helped me, Thor, was amazingly helpful and very friendly. He went above and beyond to help us with all of our needs. Moving and finding storage is stressful, but Thor made it much easier! He was great!!KELLI V. | First Impressions
Excelente servicio. El Gerente y su asistente estan siempre dispuestos a ayudar.sylvia d. | First Impressions
Thor, is a great employee he went out of his way to help me. I wasn't sure of the storage I needed. After, telling him what I required he was able to get me the unit that fit my needs.Quentess S. | First Impressions
Always treated like i was family. They keep the facility in tip-top shape.Robert A. | First Impressions
El cliente no dejó un comentario.Stephon A.
Terry and his team at 4950 E McDowell Rd are always a pleasure to work with. Smart professional and friendly.ELDON DRUE B. | First Impressions
These guys went 'over the top' to service me ! They were 'proactive active' and really met my needs. You won't be disappointed when using this location !Chuck pella M. | First Impressions
El cliente no dejó un comentario.Jennifer P.
Thor is the best uhaul rep I have ever worked with. I reserved online but I came in the day before renting to pick up boxes and he was so friendly, funny, and ACTUALLY HELPFUL. He deserves a raise.AMANDA S.
Friendly, professional and excellent service!GREGG C.
They’re the best!!!!Valerie G. | First Impressions
Great staff....very accommodating and pleasant to work with.James H. | First Impressions
El cliente no dejó un comentario.Mike S. | First Impressions
The office staff so wonderful, Bridgette, Thor,Terry..amazingROSEBELLE R. | First Impressions
No improvements necessary. The gentleman that assisted me clearly had plenty of experience and was clear and concise. Glad I came to this location!MARK M.
El cliente no dejó un comentario.GIOVANNA B.
The staff is wonderful, very helpful !Debra T. | First Impressions
Terry and Brigid were so welcoming and friendly. They helped to reduce what was a stressful move. They were both very hospitable and kind. We recommend this storage facility highly.Denise F. | First Impressions
Everyone at that location was professional and beyond helpful! Can't beat uhaul prices!!!! I will definitely let my friends and family know. Thank you !!!MARIA A.
The female staff was super professional.LYNDA U.
friendly, organized and knowledgeable staff.MYRON J.
I was very upset in how my items were packed and shipped. Several items were scratched; boxed were ripped and some damp.Sadi F.
El cliente no dejó un comentario.TIFFANY M.
I've had a storage room at the Papago Park facility for several years, and have had in-person and telephonic contact with both Terry and Thor. They have been unfailingly helpful, professional, and committed to providing outstanding support. I was there yesterday working with Thor and opening up a new storage room in the "climate-controlled wing" and exploring other options. A positive experience, and I was very appreciative and pleased with Thor's suggestions. I spoke with Terry today, and he was equally constructive and cooperative. My hat's off to them both, and they get my highest and strongest endorsement.JEFFREY R. | First Impressions
Thanks so much for your hospitality!!!Richard A.
The truck had damage on it when I got it and they tried to blame me for itMICHAEL R.
all is ok ThanksJOAQUIN G.
Was politely greeted as I entered office. Staff was attending to other customers, so I patiently waited. Very pleasant rental experience.BILLY H.
Super super super nice staff. Worth leaving a review for. Thank u guys. ðŸ¥°ERICKA J.
Thor was amazing. I was in a time crunch and he did everything he could to accommodate me. Excellent customer service...... EXTREMELY SATISFIED!laura s. | First Impressions
El cliente no dejó un comentario.lisa d. | First Impressions
The resident Mngr. has always came off as always habing to control every aspect each time O bisit the facillity. He was real bad in the past, and doesnt seem to have vhangedich,from what I'm deeing anyways.Robert H. | First Impressions
Amazing staff!!! They make you feel at home, and they’re always helpful in anything I need.irving g. | First Impressions
Great staff therejames p. | First Impressions
Thor is the best!Mike K. | First Impressions
The staff was excellent I do appreciate the great customer service was able to move in my storage and also rent a van very easy.Leslie G. | First Impressions
Thor and Terry truly went above and beyond to help us! I will recommend them to anyone!Leah K. | First Impressions
Very friendly, humble and kind stafffrancine d. | First Impressions
Best experience I've had with a storage/moving place - even helped me move some stuff into my unit!Adam F. | Reservación
Thir Schrek n Terry are AWESOME KUDOS to them all customer service superb EXCELLENT setANGEL J. | Reservación
The gentleman I interacted with was very pleasant, helpful, and friendly. Moving and storing items is very stressful and I was exhausted from the move. I really appreciated his chipper attitude!Rachael B. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!