Comentarios de los clientes para U-Haul Moving & Storage at Paisano

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Paisano

Clasificación general:

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ROBERT W.
Clasificación:

El cliente no dejó un comentario.

jacqueline H.
Clasificación:

Make sure they just clean on the inside in the back of the truck and sanitize down very well

Jimmy S.
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Sergio was great friendly and positive Thank you.

Robert O.
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Stay the course. During the past few years, we've utilized three or four of your rentals. We always received outstanding customer service, and the equipment has always been clean and well maintained.

MARK H.
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Great service. Thanks

GUILLERMO E.
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Great all around.

JOSE R.
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El cliente no dejó un comentario.

Bob B.
Clasificación:

Arrived 20 minutes before closing and was properly hooked up to the Auto Transport within 15 minutes. Moving team answered any follow up questions I had and on my way. Mileage was never discussed for as long as i held my reservation so it came as a surprise to pay extra miles when checking in. Insurance was offered but declined but still added in.

Daniel F.
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El cliente no dejó un comentario.

Jesus L.
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Fast and very professional

Diane N.
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Great customer service. Friendly and helpful.

Timothy D.
Clasificación:

Nothing. All good.

Morgan R.
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El cliente no dejó un comentario.

JASON I.
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El cliente no dejó un comentario.

Victoria V.
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I reserved a 6x12 trailer to my mother from El Paso to Crowley, TX, 8 hrs away. I flew in from California to Dallas, picked up a truck and help and drove to El Paso. At no time did anyone call me to tell me that they did not have my trailer. When I made my reservation it was available. I arrived to be told they did not have it and no one in El Paso had one. I had to take a 5x8 and not all my mothers belongings fit. Now I will have to make another drive, 8hrs each way to get the rest of her things. Completely disappointed!

ARTHUR S.
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Friendly staff. Great help and professional

Hector C.
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Great Customer Service ... I had a reservation.. young lady and gentlemen... were very nice got me going right away picking up rental and also when returning back rental. 👍🏻

Brian P.
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El cliente no dejó un comentario.

Cody B.
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Guy was nice, service was prompt

Kerifa M.
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El cliente no dejó un comentario.

Issac M.
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El cliente no dejó un comentario.

jason H.
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Absolutely great customer service and support!

Richard S.
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Was over charged 1400 dallors cause I was given bad information from U-Haul manager in midland so waiting for that to be returned to my account

henry g. | First Impressions |
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Pablo is very friendly

ALEJANDRO M.
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El cliente no dejó un comentario.

danny S.
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El cliente no dejó un comentario.

Jeffrey N.
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Great job! Thank you.

Evangelisto P.
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El cliente no dejó un comentario.

Henry G.
Clasificación:

NA

Daniella G.
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Truck was dirty, filled with dog hair (we are allergic) The tow dolly was faulty. What should have been a 6-7 hour trip, turned into an 11 hour trip due to the rusted ratchet opening every 45 minutes. Roadside assistance is a joke. No one can help. Customer service the same, no response on chat or call.

VICTORIO T.
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El cliente no dejó un comentario.

Harrell F.
Clasificación:

No improvements noted

Maria V.
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El cliente no dejó un comentario.

Nicholas O.
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El cliente no dejó un comentario.

DARTAGNAN R.
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El cliente no dejó un comentario.

Oscar M.
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El cliente no dejó un comentario.

LUIS E.
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The staff (owner) was friendly and professional. He answered all my questions and made recommendations on what equipment I needed.

Marco B.
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El cliente no dejó un comentario.

HELFON M.
Clasificación:

I'm disappointed. By phone I was told that the Lindstrom store was the closest location to Minneapolis airport. Lie. 50 minutes drive in a Uber. Lindstrom doesn't have my equipments reserved 1 week before. I need to drive 60 more miles to Baron, and they close in 1 hour. Disappointed and I had no other choices at that time. I believe that you need to provide some monetary discount for my rental. IT WAS VERY UNFAIR.

OSCAR M.
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Nothing the gentleman who helped me out was phenomenal and a great asset to any company he is apart of

Sandra G.
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El cliente no dejó un comentario.

Vanessa A.
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El cliente no dejó un comentario.

Anthony F.
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El cliente no dejó un comentario.

PATRICIA G.
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Air conditioner didn't work kept getting transfer and no one was able to help... driver visor broken and kept getting in the way while driving...

SERGIO S.
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El cliente no dejó un comentario.

Sara M.
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It was very easy to rent a u-haul. My move out experience was so much faster than other times and the staff was very friendly.

ROBERTO B.
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Pablo the service representative was outstanding, very professional and personable. Great experience.

JESUS M.
Clasificación:

No comments

RUSSELL S.
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Lots of sticky stuff in the cabin such as window switches, cup holders etc. Staff were very friendly and efficient at both drop off and pick up. Van was great and did exactly what we needed it to do. Just wish some of the gunk was wiped off as I was weary of touching anything in the van.

Brent A.
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The tail light of the trailer only worked half the time. The representative wasn't welcoming and seemed annoyed with us stopping by for our scheduled pick up.

Johnathan D.
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El cliente no dejó un comentario.

genevieve S.
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Trailer was easy to load and pulled nice no swaying behind my truck. Made move easy

mickey E.
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El cliente no dejó un comentario.

ROBERTO F.
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El cliente no dejó un comentario.

Georgian W.
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El cliente no dejó un comentario.

Shawn O.
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Prompt and easy check out and return. Very professional staff. Pleasure doing business at this location.

Jose R.
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El cliente no dejó un comentario.

David H.
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Equipment was available and ready as promised.

Jennifer W.
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El cliente no dejó un comentario.

gilbert D.
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El cliente no dejó un comentario.

Roberto O.
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El cliente no dejó un comentario.

sergio S.
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Thank You

ARTURO H.
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El cliente no dejó un comentario.

Edward O.
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El cliente no dejó un comentario.

Jaime A.
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El cliente no dejó un comentario.

pablo E.
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Fast and courteous customer service

Charlene R.
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El cliente no dejó un comentario.

Daniel L.
Clasificación:

Gauging the gas level was a bit ambiguous. The contract term paper has a diagram of clearly marked divisions for the gas tank, while the gas tank dial in the vehicle only has the half tank marked. I was given a vehice w a gas tank "slightly above" the 1/2 tank and the 5/8 was marked on the paperwork. I think I hooked it up w a bit of extra gas just cause I didn't wannna incur a fee.

Crystal D.
Clasificación:

This location has excellent customer service.

angelo E.
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Nasty about how to rent and pick up trailer. Who needs that nonsense! Reason given us because THEY are so busy and it is best for THEM! Last I knew... customers come first! But not at this location. Also price gauged.

Manuel P.
Clasificación:

I was stopped by a Highway Trooper during my trip back home to Rio Rancho NM because the noticed the trailer was missing a chain that had to be connected in order to break in case the hitch would come lose. The officer advised in these cases he would issue a ticket but since he saw my reciept proving i had just left the Uhaul in El Paso he would cut me a break and advised not to trust Uhaul because they see a lot of accidents on the road due to failures in the installation procedures. We pay a lot of money for the rentals which should cover your employees installing them correctly...... i do not know if i would want to rent again....i have 2 storages with uhaul and i think ill take my business elsewhere also

Christopher B.
Clasificación:

So we ended up with a truck that had major leaks at the bottom of the windshield and underneath the floor, We drove 2000 miles cross country an it rained the last 6 hrs of the trip.

Luis L.
Clasificación:

El cliente no dejó un comentario.

Arturo D.
Clasificación:

Excellent

YVONNE R.
Clasificación:

El cliente no dejó un comentario.

DWIGHT K.
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Great service. Quick and very efficient

Raul C.
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Guys there were very helpful and professional.

rebecca G.
Clasificación:

El cliente no dejó un comentario.

Andrew S.
Clasificación:

Ok

Valeria M.
Clasificación:

El cliente no dejó un comentario.

Alexander B.
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El cliente no dejó un comentario.

Jose V.
Clasificación:

Great customer support here

Monica U.
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El cliente no dejó un comentario.

Dustin G.
Clasificación:

El cliente no dejó un comentario.

D'Yonna P.
Clasificación:

El cliente no dejó un comentario.

Ricardo D.
Clasificación:

An extra was placed on me to help unload my car from the tow. This was not explained to me until job was done. If I would have know I was going to be charged extra I would have done it myself

Saul E.
Clasificación:

El cliente no dejó un comentario.

crystal E.
Clasificación:

Great Service

DONNA A.
Clasificación:

El cliente no dejó un comentario.

Maria F.
Clasificación:

I had to go back after I left the site to get the furniture dolly they forgot to put in the rental, they apologized and gave me a discount, that's great customer service.

JESUS J.
Clasificación:

El cliente no dejó un comentario.

Juan T.
Clasificación:

El cliente no dejó un comentario.

NORMA C.
Clasificación:

They did not have space for the uhual box but they helped me very understanding.

TROY Q.
Clasificación:

The staff treated me very good through out the whole experience. I had a reservation for the wrong size trailer and need it the following day. I was hooked up with no problems after all my mistakes.

Jesus S.
Clasificación:

El cliente no dejó un comentario.

jaime L.
Clasificación:

El cliente no dejó un comentario.

Mayra L.
Clasificación:

El cliente no dejó un comentario.

MARIA G.
Clasificación:

Re-emburse people when they put more gas than they should of.

DAVID C.
Clasificación:

I will look at all my options next time I need to rent a truck not that happy with the customer service I received from U-Haul this trip . Cost to me was way more then it should have been and that was due to U-Haul and lack of service

NELSON M.
Clasificación:

El cliente no dejó un comentario.

JESUS L.
Clasificación:

El cliente no dejó un comentario.

fransisco l. | Overall Experience |
Clasificación:

Thank you.

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